DoubleTree by Hilton Portland Jobs

BLURB & BENEFITS Job Summary: Directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business. Essential Functions: Ensure that all functions are correctly posted on door cards. Supervise the set up of function rooms to include placement of linens, silver, china and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory and set up. Verbally communicate in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services and engineering staffs, as well as the guest host to ensure timely execution of events, quality service and adherence to all applicable federal, state, local safety and health regulations and corporate standards. Supervise clean-up of function room and proper breakdown and storage of equipment. Entering billing information into Delphi system in order to generate a final guest check. Prepare daily summary sheet and submits to Front Desk with all completed banquet checks. Check staff attendance according to schedules, adjust and reassign server stations as necessary in order to provide quality service during functions. Other Duties: Regular attendance in conformance with the standards, which may be established by the business from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject o to disciplinary action, up to and including termination of employment. Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Attends meetings such as B.E.O meeting. Department meeting etc. Order supplies and linens for functions from Purchasing and Housekeeping departments Separates, posts and distributes event order sheets Assists servers with the execution of events according to the event order and hotel quality standards Specific Job Knowledge, Skills, and Abilities The individual must posses the following knowledge, skills and abilities and be able to explain and demonstrate that her or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette Knowledge of the appropriate table settings, service ware. Knowledge of all applicable federal, state and local health and safety regulations Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees Basic mathematical skills Ability to grasp, lift, carry or transport up to 50 lbs. Ability to set realistic goals and standards Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available.) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About IHG and the InterContinental Indianapolis InterContinental Indianapolis brings refined luxury to Indy's iconic Monument Circle. Opening Winter 2025. This opening is not just a hotel launch, it's an event for the city and we're looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170 Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle. This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself. Explore our very own InterContinental Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand. We cultivate engaging environments for our colleagues and guests by enlivening our IHG Core Values: * Do the right thing * Show we care * Aim higher * Celebrate difference * Work better together At IHG we promise to give colleagues: * Room to Belong: Enable * Room to Grow: Enrich * Room to Make a Difference: Empower The InterContinental creates exceptional experiences through our Brand Values by being: * Thoughtful * Cultured * Remarkable The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences: * We Invite Discovery * We Embrace Empowerment * We Champion Possibility A little taste of your day-to-day Every day is different, but you'll mostly be: * Recruitment and Onboarding: * Posting job openings and managing applications. * Scheduling interviews and coordinating with hiring managers. * Conducting background checks and pre-employment screenings. * Preparing new hire paperwork and conducting onboarding sessions. * Employee Records and Administration: * Maintaining accurate and up-to-date employee records (both physical and digital). * Managing employee data in HR information systems (HRIS). * Preparing HR reports and documentation. * Benefits Administration: * Assisting with employee benefits enrollment and changes. * Answering employee questions about benefits plans. * Liaising with benefits providers. * Payroll Support: * Assisting with payroll processing and resolving payroll-related issues. * Maintaining time and attendance records. * Employee Relations: * Responding to employee inquiries and resolving basic HR issues. * Assisting with employee communication and engagement initiatives. * Supporting HR in handling employee relations matters. * HR Compliance: * Ensuring compliance with HR policies and procedures. * Staying up-to-date on employment laws and regulations. * Other Duties: * Coordinating HR events and activities. * Providing general administrative support to the HR department. Qualifications: * Bachelor's degree in Human Resources, Business Administration, or a related field preferred. * Proven experience as an HR Coordinator or in a similar administrative role. * Knowledge of HR functions, principles, and best practices. * Familiarity with HRIS and other HR software. * Excellent organizational, communication, and interpersonal skills. * Strong attention to detail and accuracy. * Ability to maintain confidentiality. Additional Skills (Preferred): * HR certification (e.g., SHRM-CP, PHR). * Experience with specific HR software or systems.

* You will be responsible to provide an excellent and consistent level of service to your customers. * To conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. * Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. * Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders. Minimum 2 years work experience as Assistant Manager - or Team Leader - Housekeeping. · Good communication and customer relations skills.

* You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. * To ensure the smooth and efficient operation of the Recreation division, covering the spa and other recreational facilities. * Ideally with a relevant university degree or diploma in Leisure management or Hospitality/Tourism management. * Minimum 1 years' work experience as Recreation/Activities Associate in larger operation. Good problem solving, administrative and interpersonal skills are a must.

* You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. * To assist in the smooth and efficient running of the Personnel Department in the Human Resources Division, assisting the Director of Human Resources or Human Resources Manager with the implementation of Hyatt's People Philosophy throughout the hotel. * Ideally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. * Minimum 2 years' work experience as Human Resources Officer/Assistant or Coordinator in larger operation. * Good problem solving, administrative and interpersonal skills are a must.

About IHG and the InterContinental Indianapolis InterContinental Indianapolis brings refined luxury to Indy's iconic Monument Circle. Opening Winter 2025. This opening is not just a hotel lauch, it's an event for the city and we're looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170 Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle. This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself. Explore our very own InterContinental Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand. We cultivate engaging environments for our colleagues and guests by enlivening our IHG Core Values: * Do the right thing * Show we care * Aim higher * Celebrate difference * Work better together At IHG we promise to give colleagues: * Room to Belong: Enable * Room to Grow: Enrich * Room to Make a Difference: Empower The InterContinental creates exceptional experiences through our Brand Values by being: * Thoughtful * Cultured * Remarkable The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences: * We Invite Discovery * We Embrace Empowerment * We Champion Possibility About this position Responsible for general maintenance throughout the hotel. A little taste of your day-to-day Every day is different, but you'll mostly be: * Repairing, replacing and refurbishing items around the hotel * Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel * Following the preventative maintenance calendar and looking for new ways to improve our guests' experiences * Keeping your supervisor or duty manager in the loop with supply levels * Being ready to step up and take on extra duties when the team needs you What we need from you * You'll have at least two years of maintenance or repair work under your belt * A high school diploma or related vocational training * On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures * A reasonable level of fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot * Great communication skills, you'll be warm, welcoming and easy to talk to

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills. Prior Hyatt experience is a pre-requisite for this role

The Embassy Suites by Hilton Indianapolis Downtown is looking for their next Bellperson! Find us in downtown Indianapolis, a short walk from the Indiana Convention Center via skywalk. The ideal candidate will hold comparable experience in customer service and have full availability to work both AM and PM shifts and an ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed! Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space. Quarterly Performance based Bonus Plan Paid Time Off 401k Medical / Dental / Vision / Critical Illness / Accident Insurances available Hotel Stay Discounts Relocation Assistance Available Job Description The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Tour the operating departments daily, making adjustments as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Maintain direct contact with and monitor the development of management trainees. • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to company SOPs. • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. • Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. • Ensure that all employees receive fair and equitable treatment according to company SOP's. • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and offering assistance as needed. • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Basic Qualifications • At least 3 years progressive experience in a hotel or a related field; Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Preferred Qualifications • Brand experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds. • Must have valid driver's license for the applicable state. View all jobs at this company

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Housekeeping is responsible to assist to manage all functions related to the cleanliness of the hotel's guest rooms and floors Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 - 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

Property Location: 4110 South Street - Lafayette, Indiana 47905You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2024) BASIC FUNCTION & JOB DUTIES: Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations. Rise. Shine. Work Happy.Hiring Immediately!

Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Physical Requirements: • Flexible and long hours sometimes required. • Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late night shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. DUTIES & FUNCTIONS ___________________________________________ Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Always maintain a warm and friendly demeanor. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Marginal: • Maximize productivity, identify problem areas, and assist in finding and implementing solutions. • Respond to governmental inquires upon receipt. • Handle guest requests. • Attend meetings/training as required by management. • Perform other duties as requested by management. View all jobs at this company

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Revenue Manager is responsible to provide revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations and marketing organizations. Ideally with a university degree in Strategic Marketing or Hospitality/Tourism management. An MBA would be an asset. Minimum 2 years work experience as Revenue Manager. Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.

Starting at $17.50 Property Location: 9625 North Meridian Street - Indianapolis, Indiana 46290You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2024) What you will do: Make happy, delicious hot breakfasts possible for our guests. Ensure exceptional, positive experiences for our diverse team members and guests. Prepare, serve, and clean up our free hot breakfasts. Create a warm, comfortable, relaxing environment. Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained. See to it that the breakfast and lobby area are clean and well organized. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly communicators with these qualifications. Ability to conduct accurate inventory of food items and calculate order levels Knowledge of hotel accommodations, the community, and breakfast hours Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere Ability to speak and receive direction (written and verbal direction) in English Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.

* You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. * To function as the Assistant Business Manager and Assistant Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. * Ideally with a university degree or diploma in Hospitality or Tourism management. * Minimum 2 years' work experience as Food & Beverage Manager or Restaurant Manager in larger operation. * Good operational, administrative and interpersonal skills are a must, and banqueting experience an asset.

You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Our Guest Service Representatives makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Services Representative, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Minimum Requirements: To be a successful Guest Service Representative, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Property Location: 9625 North Meridian Street - Indianapolis, Indiana 46290You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2024) What you will do: Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests. Ensure exceptional, positive experiences for our diverse team members and guests. Oversee the 5:30 Kickback for guests through food preparation and with clean-up. See to it that the kitchen and lobby area are clean and well organized. Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Answer guest's questions using your knowledge of the hotel, area, and events. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, energetic communicators with these qualifications. Knowledge of hotel accommodations, the community. and hotel services Ability to conduct accurate inventory of food items and calculate order levels Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere Ability to speak and receive direction (written and verbal direction) in English Rise. Shine. Work Happy.Hiring Immediately!