Senior Sales Manager - Charlottesville - Virginia
Director of sales job at DoubleTree by Hilton Portland
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Senior Sales Manager for the DoubleTree by Hilton in Charlottesville, Virginia.
Job Purpose:
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships .
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions.
Respond to coaching, feedback and training.
Strong and effective sales skills.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary range $68k to $70k for a proven, accomplished professional
Bonus Structure
Team Driven and Values-Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Director of Sales
Belmont, CA jobs
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Hyatt House Belmont
400 Concourse DrBelmont, CA 94002 Overview:
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Attend daily Highgate Hotel Business Review (HHBR) meeting.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals.
Operate the Sales Department within established sales expense budget.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours and site inspections.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Abide by Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Entertain clients.
Handle inquiries as part of Inquiry Day Program.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Director, Sales and Catering
Traverse City, MI jobs
Pay: $100000 per year - $100000 per year
As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.
Essential Duties & Responsibilities
Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
Leverage Sales Team to execute on sales strategies to meet financial targets
Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Basic Qualifications & Skills
Associate degree in Sales, Communications, Marketing, Business or Hotel Management
Minimum 5 years experience in sales, event planning, and/or catering
Minimum 3 year supervisory/leadership experience in hospitality field
Demonstrated proficiency in Microsoft Office Suite
Successful completion of criminal background check and drug screen
Successful completion of Department of Motor Vehicle check
Professional communication skills both verbal and written
Desired Qualifications & Traits
Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
Significant customer service experience
Strong problem solving and organizational skills
Attention to detail and ability to exceed quality standards
Enthusiastic and positive energy
Multi-tasking ability
Physical Requirements
Able to lift up to 20lbs
Able to bend, stretch, and twist
Able to stand or sit for long periods of time
Estimated Salary Range:
$100000 per year - $100000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Complex Sales Manager
Denver, CO jobs
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Salary Range ($70,000 - $75,000)
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
Applications will be accepted between 12/9/2025 through 12/31/2025.
Responsibilities:
Attend daily Highgate Hotel Business Review (HHBR) meeting.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals.
Operate the Sales Department within established sales expense budget.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours and site inspections.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Abide by Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Entertain clients.
Handle inquiries as part of Inquiry Day Program.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Sr. Manager, Convention Sales
San Francisco, CA jobs
The Sr. Manager, Convention Sales is responsible for the lead generation and hotel booking production for convention sales self-contained accounts from the West Coast territory. Maintains in-market and timely contact with customers and San Francisco self-contained meetings hotel salespeople. Also, refers any citywide business for Moscone Center from assigned territories to the Director, Citywide Accounts for the appropriate territory to maximize new and repeat convention business for the City and County of San Francisco. The Sr. Manager is responsible for the management of administrative associates.
What You'll Be Doing
Responsible for soliciting and booking self-contained hotel group business for San Francisco hotels with primary focus on booking hotel room nights in assigned territories.
Responsible for working with customers, assisting them with navigating hotel and venue products, keeping close contact with the customer and hotels to confirm group business.
Generate self-contained group leads and bookings
Responsible for achieving or exceeding room night booking goals.
Work efficiently to ensure leads and revisions are communicated to appropriate hotels/venues in a timely fashion.
Develop, implement, and execute territorial sales plan and strategies, demonstrating an understanding of the overall market (e.g. hotels' strengths and weaknesses, economic trends, supply and demand, etc.).
Work collaboratively with San Francisco Home Office and Regional Sales Offices and assist with selling, implementation, and follow-through of group sales strategies.
Actively solicit and maintain accounts in assigned territories by conducting direct sales efforts through bids, targeted sales missions, sales calls and participation at tradeshows/conferences and industry activities that are designed to reach group meeting planners.
Partner with hotel sales teams on sales calls to exchange knowledge and better understand each hotel's needs.
Be an active member of local market industry organizations (i.e. MPI, PCMA, etc.).
Arrange and participate in client appreciation events for meeting planners headquartered in the designated geographical territory.
Conduct follow up sales calls as a result of direct sales activities.
Create and submit a detailed call report prior to and after sales trips.
Track and report personal sales results.
Produce detailed expense reports.
Handle all clients from initial contact through booking. Maintain detailed records of all client interaction utilizing CRM system.
Uncover new business not in our database.
Interface with hotel and other San Francisco Travel partners to facilitate efficient and thorough follow up based on these fields.
Arrange site inspections of San Francisco and accompany clients when appropriate.
Maintain records of all client contact, traces, and account management in the CRM system.
Obtain feedback on quality of the client experience by sending out surveys.
Document all pertinent file activity in CRM.
Carry out periodic assignments of special promotional activities.
Participate in and attend San Francisco Travel sponsored events.
Give oral sales presentations as needed.
Other duties may be assigned.
Qualifications
Education and Experience
Education and/or training equivalent to college graduate.
5+ years related experience in Hotel, DMO or Convention Center Sales
Degree or experience in business administration and/or hospitality management a plus.
Skills and Abilities
Self-motivated individual with proven record of sales ability
Strong organizational, interpersonal and computer skills necessary.
Ability to communicate and work well with others in a professional office environment.
Ability to handle multiple priorities and meet deadlines while being detail oriented.
Outstanding written and verbal communication skills.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus.
Compensation
Salary Range: $115,000-$130,000 base compensation annually
Additional opportunity for annual incentive compensation based on performance and organizational results
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed.
Must be able to travel domestically as required.
Must be able to occasionally lift up to 50 pounds.
Operates computer and other office equipment.
Work Environment
San Francisco Travel's headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco.
While promoting one of the greatest cities in the world, we have plenty more to offer
Generous vacation policy. You'll get more than the typical 10 days.
Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change.
Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year.
You get a pension. We will contribute and help you prepare for your future.
Premium healthcare plans.
Cell phone credit. We'll subsidize the cost of your phone plan.
Monthly commuter allowance.
Why Join Us
San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world's most vibrant cities.
If you think you are the right candidate for this position, please email us the following as
attachments
1. Cover letter (no more than a page, telling us why you're the right person for this role)
2. Detailed resume of your relevant experience. Note that a resume sent without a creative
and functionally informative cover letter will only minimally be considered.
3. Future income requirements and/or expectations.
Send to the following email address: ********************
San Francisco Travel Association is an equal opportunity employer committed to diversity and
inclusion in the workplace. We encourage individuals from all backgrounds to apply.
To learn more about us, check out our website - ************************
Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton
New York, NY jobs
As the Director of Sales & Marketing with Martinique New York on Broadway, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real-time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
Liaise with Hilton Worldwide Sales, regional support and brand teams
Build strong relationships with CVB, community influencers and 3rd party travel partners
High level of engagement with customers from all sales segments
Support of team's high-impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Hotel Sales, Catering or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management, or related industry, essential
Highly professional presentations and communication (oral and written) skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Four-year college degree preferred
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The compensation for this role is $175-195K and is based on applicable experience and location.
Area Director of Sales and Marketing - DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing
Arlington, VA jobs
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real-time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
Liaise with Hilton Worldwide Sales, regional support and brand teams
Build strong relationships with CVB, community influencers and 3rd party travel partners
High level of engagement with customers from all sales segments
Support of team's high-impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Hotel Sales, Catering or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management, or related industry, essential
Highly professional presentations and communication (oral and written) skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Four-year college degree preferred
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-TA1
#LI-TA1
Director of Revenue & Reservations
Palm Springs, CA jobs
The Parker Palm Springs is in search of a dynamic leader with a background in luxury hospitality to assume the role of Director of Revenue Management. As the Director of Revenue & Reservations you will manage the Reservations department, ensuring outstanding customer service, reservation sales process effectiveness and enforcement of policies. Implement selling strategies and inventory restrictions that capture the optimal revenue producing business for the hotel.
Key Responsibilities:
Maximize net revenue by comprehensively understanding market segments, booking channels, and demand drivers for rooms and services.
Actively contribute to total revenue management and evaluate business opportunities.
Develop and implement hotel pricing strategies aligned with demand factors while preserving long-term customer value.
Monitor booking pace across segments to adjust pricing and availability controls accordingly.
Identify and assess booking channel distribution models and opportunities.
Stay abreast of industry trends and their impact on demand.
Measure and report on key performance indicators (KPIs) for digital marketing initiatives.
Track and analyze the success of marketing campaigns and adjust strategies as needed.
Evaluate potential partnerships to optimize the marketing funnel from awareness to purchase.
Forecast rooms and revenue and participate in budgeting and planning exercises.
Ensure timely and accurate completion of required reporting.
Supervise the in-house Reservations and monitor call quality and group management.
Assist in establishing efficient reservation booking procedures.
Essential Qualifications:
Three years of relevant hotel experience, preferably in a luxury resort.
Entrepreneurial mindset with a focus on revenue and reservation strategy development.
Experience as a Director of Revenue Management.
Salary Range for this position is $90,000 - $110,000.
Auto-ApplyArea Director of Sales & Marketing
San Francisco, CA jobs
WE ARE Located in the heart of San Francisco's Fisherman's Wharf, Argonaut Hotel exudes the true essence of a boutique hotel and features breathtaking views of the Golden Gate Bridge and Alcatraz Island. This luxury hotel is set within the historic Haslett Warehouse, a grand building built in 1907 of exposed brick, Douglas Fir beams and so much seaside character; you feel as though you can almost reach out and touch the colorful Barbary Coast past. With its exceptional service, charming, iconic style and the adjacent family-friendly Blue Mermaid Restaurant & Bar, Argonaut Hotel is an ideal spot to base your San Francisco adventures.
A DAY IN THE LIFE...
Home Base: San Francisco | Weekly Travel to Napa (Approx. 20%)
We are seeking for an Area Director of Sales & Marketing (DOSM) who serves as the strategic and day-to-day leader of the sales and marketing function for two Northern California properties: one based in San Francisco (primary/home property) and one in Napa, requiring weekly site visits. This role oversees all group sales, catering revenue generation, and marketing initiatives for both hotels while driving long-term, value-based customer relationships that support Noble House's brand standards and ownership objectives.
The Area DOSM manages both reactive and proactive sales efforts, leads a high-performing sales team, collaborates closely with Revenue Management and Corporate Marketing, and develops property-specific marketing campaigns that position each hotel competitively within its market. Success is measured through booking performance, revenue maximization, market share growth, and effective brand representation across all distribution channels.
YOU OWN THIS IF YOU HAVE...
* Sales & marketing leadership & brand positioning experience
* Strong leadership & talent development, communication & presentation skills, negotiation, critical thinking, problem-solving & analysis abilities
* Good time management skills and ability to multi-task
* Sales execution & revenue strategy
* Client development & relationship management
* Operational excellence
* Core competencies: business acumen, strategic thinking, leadership and coaching, client relationship development, result orientation, technical and systems proficiency
EDUCATION & EXPERIENCE
Required: Progressive hotel sales and marketing experience demonstrating strong performance and leadership
* Option 1:
* 2-year degree in Business, Marketing, Hospitality, or related field
* Minimum of 7 years sales/marketing experience in hospitality, including 4 years in a DOSM or senior leadership role
* Option 2:
* 4-year bachelor's degree in Business, Marketing, Hospitality, or related field
* Minimum of 5 years sales/marketing experience in hospitality, including 2 years in a DOSM or senior leadership role
WE'VE GOT YOU COVERED:
The Hotel offers excellent benefits package which includes:
* Generous medical, dental & vision insurance plans
* Paid holidays, vacation & sick days
* 401k Retirement plan
* Noble House Bonus plan
* 8 weeks of Parental Leave Pay
* Pet Insurance
* Inclusive and diverse employee engagement & recognition events all year-round.
* Laundered Team Member Uniform
* Pre-tax Commuter Benefits
* Referral Program
* Phone Reimbursement
* Complimentary Parking
* Team Members Assistance Program
* Special rates in Noble House Hotels and Food & Beverage for team members, friends and family
* Shoes for Crews
* Educational Assistance Program
* On-Demand Pay - Your Pay before Payday
CALL TO ACTION:
If you enjoy being part of a team providing excellent experience to our guests and meeting new people, we invite you to apply and become the Area Director of Sales & Marketing in our professional, fun, and creative Team.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us at the Argonaut Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
DEIA STATEMENT:
At The Argonaut Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expression - and we would love for you to share yours with the team!
Salary Description
$185,000.00 + Noble House bonus plan
Director of Sales and Marketing
New York, NY jobs
Job Details Senior Ace Hotel Brooklyn LLC - Brooklyn, NY Full Time Not Specified $175000.00 - $180000.00 Salary Any SalesDescription SUMMARY
The Director of Sales & Marketing plans and implements sales strategy and efforts both short and long range, targeted toward existing and new markets by performing the following duties personally or through team members through effective leadership. The person in this role must be an effective communicator between team, colleagues, peers and brand.
CORE FOCUS & ESSENTIAL RESPONSIBILITIES
Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
Develop and implement strategic sales plans and forecasts to achieve corporate objectives for products and services.
Develop and manage sales and marketing operating budgets, including monitoring employee expenditures.
Prepare annual sales & marketing plan. Collaborate with the Director of F&B and the Marketing and Community Manager on plan.
Prepare sales managers sales goals. Continuously monitor and ensure team achieves meet or exceed their goals
Provide timely and appropriate corrective action should a sales manager fail to achieve at least 90% of their individual goals
Hold a weekly GRC meeting with the Reservations Manager and Director of Revenue Management.
Hold weekly Events, GRC meeting with Events
Implement and adhere to Group Business Review Process
Monitor Sales Managers' productivity and proactivity via weekly Delphi reports.
Ensure that the team is 100% delphi compliant at all times. Must monitor usage daily and take corrective action as necessary to ensure the optimization of delphi
Prepare a monthly production report from Opera or Revinate to evaluate which companies and segments are producing at the hotel.
Work closely with Director of Revenue, Marketing and Community Manager and Atelier Ace staff to create need date promotions well in advance of need date.
Manage and resolve operational challenges as encountered by the sales team to ensure that the team is spending less time servicing and more time selling.
Provide the necessary support, direction and teaching to ensure that the sales team is traveling and proactively selling and achieving their financial, prospecting and outside sales calls targets.
Provide the necessary support, direction and teaching to Marketing and community Manager to increase followers, social and digital media presence while maintaining brand integrity with support of Atelier.
Coordinate and guide the Marketing and Community Manager with management and execution of barter agreements
Work with the Director of Revenue in developing and recommending product positioning, packaging, and pricing strategy to produce the highest possible long-term market share in all market segments but concentrating on Group, Consortia, FIT, and Corporate
Prepare group forecasts weekly.
Achieve satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends.
Establish and maintain relationships with industry influencers and key strategic partners.
Establish and maintain a consistent corporate image throughout all product lines, promotional materials, and events.
Direct sales forecasting activities and set performance goals accordingly.
Manage incentive program for the sales managers quarterly, submit to GM and Controller in a timely manner.
Direct staffing, training, and performance evaluations to develop and control sales and marketing programs.
Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.
Submit consortia agreements annually.
Implement timely corrective action as necessary
Conduct regular sales and marketing meetings and one on one meetings with sales staff.
Manage and direct staff including recruitment, selection, and development to achieve company goals and objectives.
Maintain a positive representation of Ace to ownership and asset managers.
Qualifications ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Atelier Ace culture & initiatives
Technologically sound with Microsoft Office applications.
REQUIRED EDUCATION and/or EXPERIENCE
Bachelor's Degree in Sales, Marketing, or Business, or the equivalent work experience to provide the skills and knowledge required. Minimum of five years related experience with progressive managerial responsibilities in hospitality sales & marketing. Previous team supervisory experience required.
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES
Candidate must meet the following cognitive abilities:
Ability to understand guests' service needs & requests.
Ability to acknowledge guests' requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit, walk, and stand continuously.
Lift / carry 10lbs (frequently) and 25lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
EEOC
Area Director of Sales & Marketing
Denver, CO jobs
Why us?
The Maven is a unique 172-key hotel located in the heart of Dairy Block of LODO. Our lobby eliminates traditional boundaries, creating a connection between The Alley and hotel, becoming an inviting space to both Denver locals and hotel guests. We appreciate attention to detail, have a healthy respect for craft, and celebrate local creatives with a rotating collection of art and handmade products.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner.
Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.
Come join our team at The Rally Hotel!
This position will be posted for the next 30 days, or until it is filled.
Job Overview
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities.
Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and posses a valid state driver's license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Plan and implement ecommerce and internet marketing strategies.
Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property.
Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation.
Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs.
Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Display a neat, clean and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent.
Experience
4+ years of hotel sales management experience
Knowledge/Skills
3-5 years sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills.
Ability to Travel
Requires the ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions.
Organized.
Be able to work on more than one task at a time.
Develop strong internal and customer relations.
Set and manage priorities and plan activities in advance.
Adhere to deadlines.
Solve Problems and make sound business decisions.
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Environment
Office environment, weather exposure when making sales calls
Benefits
We offer some amazing benefits!
▪ Unlimited paid time off
▪ Medical, dental, & vision insurance
▪ Health savings and flexible spending accounts
▪ Basic Life and AD&D insurance
▪ Employee Assistance Program
▪ Great discounts on Hotels, Restaurants, and much more.
▪ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary USD $140,000.00 - USD $160,000.00 /Yr.
Auto-ApplyDirector of Sales & Marketing
San Francisco, CA jobs
WE ARE Located in the heart of San Francisco's Fisherman's Wharf, Argonaut Hotel exudes the true essence of a boutique hotel and features breathtaking views of the Golden Gate Bridge and Alcatraz Island. This luxury hotel is set within the historic Haslett Warehouse, a grand building built in 1907 of exposed brick, Douglas Fir beams and so much seaside character; you feel as though you can almost reach out and touch the colorful Barbary Coast past. With its exceptional service, charming, iconic style and the adjacent family-friendly Blue Mermaid Restaurant & Bar, Argonaut Hotel is an ideal spot to base your San Francisco adventures.
A DAY IN THE LIFE...
We are seeking for a Director of Sales & Marketing (DOSM) who serves as the strategic and operational leader for all sales and marketing efforts at the Argonaut, a high-volume, rooms-driven and catering-heavy boutique hotel in the heart of Fisherman's Wharf. This role oversees group rooms, corporate and leisure segments, and a significant catering operation, while also carrying an active sales portfolio. A key responsibility of the position includes directly selling and managing business tied to San Francisco's citywide convention contracts, leveraging major Moscone Center events and compression periods to maximize revenue.
The DOSM provides day-to-day leadership to the sales and marketing team, executes both proactive and reactive sales strategies, and partners closely with Revenue Management and Corporate Marketing to position the Argonaut competitively and achieve property revenue goals.
YOU OWN THIS IF YOU HAVE...
* Sales & Marketing & Brand Positioning experience
* Strong leadership & team development, communication & presentation skills, negotiation, critical thinking, problem-solving & analysis abilities
* Good time management skills and ability to multi-task
* Sales leadership & revenue strategy
* Client development & relationship management
* Operational excellence
* Core Competencies: business acumen, strategic thinking, leadership and coaching, client relationship development, result orientation, technical and systems proficiency
EDUCATION & EXPERIENCE
Required: Proven hotel sales leadership experience with strong performance in group and corporate room revenue strategy
Option 1:
* 2-year degree in Business, Marketing, Hospitality, or related field
* Minimum 7 years hotel sales experience, including at least 4 years in a DOS/DOSM or senior sales leadership role
Option 2:
* 4-year bachelor's degree in Business, Marketing, Hospitality, or related major
* Minimum 5 years hotel sales experience, including at least 2 years in a DOS/DOSM or senior sales leadership role
Preferred:
* Experience with citywide convention cycles and large-market demand patterns
* Knowledge of San Francisco demand drivers and competitive landscape
* Experience within independent or lifestyle hotel brands
WE'VE GOT YOU COVERED:
The Hotel offers excellent benefits package which includes:
* Generous medical, dental & vision insurance plans
* Paid holidays, vacation & sick days
* 401k Retirement plan
* Noble House Bonus plan
* 8 weeks of Parental Leave Pay
* Pet Insurance
* Inclusive and diverse employee engagement & recognition events all year-round.
* Laundered Team Member Uniform
* Pre-tax Commuter Benefits
* Referral Program
* Phone Reimbursement
* Complimentary Parking
* Team Members Assistance Program
* Special rates in Noble House Hotels and Food & Beverage for team members, friends and family
* Shoes for Crews
* Educational Assistance Program
* On-Demand Pay - Your Pay before Payday
CALL TO ACTION:
If you enjoy being part of a team providing excellent experience to our guests and meeting new people, we invite you to apply and become the Director of Sales & Marketing in our professional, fun, and creative Team.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us at the Argonaut Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
DEIA STATEMENT:
At The Argonaut Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expression - and we would love for you to share yours with the team!
Salary Description
$150,000.00 + Noble House bonus plan
Director of Sales & Marketing - JFK Hampton Hotel
New York jobs
The Director of Sales administers, directs, manages and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.
While the Director of Sales reports directly to the General Manager, the Regional Sales and Marketing Manager will interface and assist in the direction of the Sales and Marketing function at the property.
Core Responsibilities:
Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures and advertising.
Develop a realistic annual marketing plan, forecast with monthly reviews to update and modify as required by market conditions.
Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
Establish and executive an effective outside sales program.
Direct internal servicing of groups.
Act in concert with hotel management team and property General Manager.
Train all sales and marketing staff, holding them accountable to actionable results.
Work in a cooperative and friendly manner with fellow associates.
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
Perform any reasonable request as assigned or directed by General Manager.
Knowledge, Skills and Abilities:
Strong business communication and presentation skills, both verbal and written
3 years proven hotel sales experience, demonstrating proven creative thinking and results driven leadership skills
High work ethic and self-initiative
Strong computer skills in Microsoft Suite
Some travel may be required
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to participate in, and at times lead departmental and/or hotel team meetings
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Director of Sales and Marketing - Lakeway Resort and Spa
Austin, TX jobs
The Director of Sales and Marketing administers, directs, manages and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.
While the Director of Sales and Marketing reports directly to the General Manager, the Divisional Vice President of Sales and Marketing and Area Marketing and Digital Strategy Manager will interface and assist in the direction of the Sales and Marketing function of the property.
Core Responsibilities:
Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures and advertising.
Develop a realistic annual budget, business plan, forecast with monthly reviews to update and modify as required by market conditions.
Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
Establish and execute an effective B2B outside sales program, targeting group, catering and leisure sales segments.
Own and effectively sell to assigned territory
Direct internal servicing of groups.
Act in concert with hotel management team and property General Manager.
Train all sales and catering/conference services team members, holding them accountable to actionable results, while developing talented future leaders.
Work in a cooperative and friendly manner with fellow associates, ensuring a supportive culture for team members to thrive.
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
Perform any reasonable request as assigned or directed by General Manager and/or Divisional Vice President of Sales and Marketing.
Knowledge, Skills and Abilities:
Strong business communication and presentation skills, both verbal and written
3 years proven full-service hotel sales leadership experience, preferably in a resort environment, demonstrating strong business acumen
High work ethic and self-initiative
Strong computer skills in Microsoft Suite and CRM usage/management
Periodic travel required
Regular attendance according to established guidelines, including some evenings/weekends as business demands
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to participate and lead departmental and/or hotel team meetings
This is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Director of Sales - Marketing
California jobs
The Director of Sales administers, directs, manages and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.
While the Director of Sales reports directly to the General Manager, the Regional Sales and Marketing Manager will interface and assist in the direction of the Sales and Marketing function at the property.
Core Responsibilities:
Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures and advertising.
Develop a realistic annual marketing plan, forecast with monthly reviews to update and modify as required by market conditions.
Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
Establish and executive an effective outside sales program.
Direct internal servicing of groups.
Act in concert with hotel management team and property General Manager.
Train all sales and marketing staff, holding them accountable to actionable results.
Work in a cooperative and friendly manner with fellow associates.
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
Perform any reasonable request as assigned or directed by General Manager.
Knowledge, Skills and Abilities:
Strong business communication and presentation skills, both verbal and written
3 years proven hotel sales experience, demonstrating proven creative thinking and results driven leadership skills
High work ethic and self-initiative
Strong computer skills in Microsoft Suite
Some travel may be required
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to participate in, and at times lead departmental and/or hotel team meetings
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Area Director of Sales & Marketing-Holiday Inn & Fairfield Inn Columbia, MO
Columbia, MO jobs
Area Director of Sales & Marketing
Department: Sales & Marketing
Reports To: Regional Director of Sales / Area General Manager
FLSA Status: Exempt
Position Summary
The Area Director of Sales & Marketing is responsible for leading and managing the sales and marketing efforts for two properties-Holiday Inn Columbia, MO and Fairfield Inn Columbia, MO-to maximize revenue, market share, and profitability. This position will develop and execute strategic sales plans, build strong client relationships, and ensure brand standards are upheld, while providing leadership to the sales teams at each hotel.
Key Responsibilities
Sales Leadership & Strategy
• Develop, implement, and monitor sales strategies for both hotels to achieve budgeted revenue goals.
• Identify and secure new business opportunities across corporate, group, leisure, and government segments.
• Conduct regular market analysis to stay ahead of competitive trends and adjust strategies accordingly.
• Work closely with Revenue Management to optimize pricing, inventory, and distribution channels.
Client Relationship Management
• Maintain and grow relationships with key accounts, travel agencies, and community partners.
• Conduct client visits, property tours, and presentations to drive business.
• Attend industry trade shows, networking events, and community functions to promote both properties.
Team Leadership
• Lead, mentor, and motivate the sales team members at each property to achieve individual and team goals.
• Provide training, performance reviews, and career development opportunities.
• Foster collaboration between sales, operations, and revenue teams to ensure a unified approach to guest satisfaction and profitability.
Marketing & Brand Compliance
• Develop marketing campaigns and promotions for both hotels, aligned with brand guidelines.
• Coordinate with digital marketing teams to optimize online presence, social media, and website content.
• Ensure all sales collateral and presentations reflect the respective brand standards (Holiday Inn & Fairfield Inn).
Reporting & Administration
• Prepare weekly, monthly, and quarterly sales reports for review with corporate and regional leadership.
• Manage sales budgets, expenses, and forecasting for both properties.
• Ensure compliance with all company policies, brand standards, and legal requirements.
Qualifications
Education & Experience
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
• Minimum 5 years of hotel sales experience, with at least 2 years in a leadership role.
• Multi-property or area sales experience preferred.
• Experience with IHG and/or Marriott brand systems (e.g., Delphi, CI/TY, IHG Concerto) is highly desirable.
Skills & Competencies
• Proven track record of meeting or exceeding revenue goals.
• Strong negotiation, presentation, and closing skills.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite; knowledge of hotel PMS and sales systems.
Benefits:
• Medical, dental, vision insurance
• Employee Assistance Program (EAP)
• Paid time off (vacation, sick)
• 8 Paid holidays
• Bereavement leave
• 401(k) or retirement savings plans
• Bonuses, incentives, and service awards
• Hotel and travel discounts (employees, family & friends)
• Training and certifications
• Career path and promotion opportunities
• Cross-training across departments
Working Conditions
• This position requires travel between the Holiday Inn and Fairfield Inn properties in Columbia, MO, as well as occasional travel to client locations, trade shows, and corporate meetings.
• Flexibility in work schedule, including evenings and weekends, as required.
Disclaimer: This is intended to describe the general nature and work performed by the position. It is not an exhaustive list of all duties, responsibilities, or requirements. Management reserves the right to modify the job description at any time.
Area Director of Sales & Marketing-Holiday Inn & Fairfield Inn Columbia, MO
Columbia, MO jobs
Area Director of Sales & Marketing Department: Sales & Marketing Reports To: Regional Director of Sales / Area General Manager FLSA Status: Exempt
The Area Director of Sales & Marketing is responsible for leading and managing the sales and marketing efforts for two properties-Holiday Inn Columbia, MO and Fairfield Inn Columbia, MO-to maximize revenue, market share, and profitability. This position will develop and execute strategic sales plans, build strong client relationships, and ensure brand standards are upheld, while providing leadership to the sales teams at each hotel.
Key Responsibilities
Sales Leadership & Strategy
Develop, implement, and monitor sales strategies for both hotels to achieve budgeted revenue goals.
Identify and secure new business opportunities across corporate, group, leisure, and government segments.
Conduct regular market analysis to stay ahead of competitive trends and adjust strategies accordingly.
Work closely with Revenue Management to optimize pricing, inventory, and distribution channels.
Client Relationship Management
Maintain and grow relationships with key accounts, travel agencies, and community partners.
Conduct client visits, property tours, and presentations to drive business.
Attend industry trade shows, networking events, and community functions to promote both properties.
Team Leadership
Lead, mentor, and motivate the sales team members at each property to achieve individual and team goals.
Provide training, performance reviews, and career development opportunities.
Foster collaboration between sales, operations, and revenue teams to ensure a unified approach to guest satisfaction and profitability.
Marketing & Brand Compliance
Develop marketing campaigns and promotions for both hotels, aligned with brand guidelines.
Coordinate with digital marketing teams to optimize online presence, social media, and website content.
Ensure all sales collateral and presentations reflect the respective brand standards (Holiday Inn & Fairfield Inn).
Reporting & Administration
Prepare weekly, monthly, and quarterly sales reports for review with corporate and regional leadership.
Manage sales budgets, expenses, and forecasting for both properties.
Ensure compliance with all company policies, brand standards, and legal requirements.
Qualifications
Education & Experience
Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
Minimum 5 years of hotel sales experience, with at least 2 years in a leadership role.
Multi-property or area sales experience preferred.
Experience with IHG and/or Marriott brand systems (e.g., Delphi, CI/TY, IHG Concerto) is highly desirable.
Skills & Competencies
Proven track record of meeting or exceeding revenue goals.
Strong negotiation, presentation, and closing skills.
Excellent communication, leadership, and interpersonal skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency in Microsoft Office Suite; knowledge of hotel PMS and sales systems.
Working Conditions
This position requires travel between the Holiday Inn and Fairfield Inn properties in Columbia, MO, as well as occasional travel to client locations, trade shows, and corporate meetings.
Flexibility in work schedule, including evenings and weekends, as required.
Disclaimer: This is intended to describe the general nature and work performed by the position. It is not an exhaustive list of all duties, responsibilities, or requirements. Management reserves the right to modify the job description at any time.
BURTON ALBION FC - Head of Sales
Burton, MI jobs
The Head of Sales will be responsible for developing and executing a comprehensive sales strategy to maximise revenue across key commercial areas, including sponsorship partnerships, matchday hospitality packages, and conference & event bookings. This role plays a critical part in shaping the club's commercial success and brand positioning locally, nationally, and internationally.
Role Responsibilities
Partnership Sales
Identify, pitch, and secure new commercial partners across various sponsorship tiers (e.g., main shirt sponsor, digital, training kit, stadium naming rights, etc.).
Maintain and grow existing sponsor relationships to ensure retention and upsell opportunities.
Work closely with the marketing, community and wider departments teams to develop compelling proposals and activation plans.
Hospitality Sales
Oversee the sales strategy for matchday hospitality, including boxes, lounges, and VIP experiences.
Drive season-long hospitality sales as well as one-off corporate and premium ticketing opportunities.
Collaborate with operations teams to ensure a premium customer experience.
Conference & Events Sales
Lead the development of the club's venue hire strategy for non-matchday revenue, including conferences, banquets, private events including weddings, and exhibitions.
Create and execute targeted B2B sales campaigns to attract local and regional businesses and event planners.
Develop pricing models, packages, and promotional strategies in line with market trends.
Leadership & Management
Manage and inspire a growing commercial sales team, setting clear KPIs and development goals.
Develop accurate sales forecasts, reports, and performance dashboards for senior leadership.
Collaborate across departments (marketing, operations, ticketing, etc.) to ensure aligned commercial efforts.
Health & Safety Responsibilities
Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Club's Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety.
Safeguarding Responsibilities
Adhering to safeguarding policies and procedures as outlined by the Club; and report any safeguarding or welfare concerns to the Designated Safeguarding Officer in the first instance.
Equality, Diversity and Inclusion responsibilities
Hold a commitment to equality, diversity and inclusion in the workplace
This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.
About The Candidate
Qualifications/Experience/Knowledge
Demonstrated experience in a similar role in a medium/large organisation (ideally within a sports/entertainment industry)
Proven track record of successful strategy development and implementation, including return on investment
Experience of commercial contracts including rights negotiation
Demonstrable experience building excellent working relationships and dealing with senior stakeholders both internally and externally
Person Specification - Skills/Abilities
Excellent negotiation, presentation and communication skills
Ability to work to targets and thrive in a results driven environment
Self-motivated, ambitious and resilient
Commercial awareness partnered with a strategic mindset
Ability to work to high standards, flexible, with an ability to manage multiple priorities under pressure during key times About The Club
Code of Conduct
The Club expects the highest standards of integrity and conduct in all matters concerning the Club and its employees. The Code of Conduct (along with the Staff Handbook) makes clear the standards of conduct expected from its employees and explains the responsibilities of the Club, as the employer. All employees are expected to act wholeheartedly in the interests of the Club at all times. Any conduct detrimental to its interests or its relations with its customers, suppliers, the general public or damaging to its public image shall be considered to be a breach of Club rules and policies. Discriminatory, offensive and violent behaviour are unacceptable and any complaints or concerns will be dealt with and acted upon.
Equality Inclusion & Diversity
Burton Albion are committed to ensuring that equality, inclusion and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Club. We uphold everyone's freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Club that no person, whether player, job applicant, employee, volunteer or customer, shall be discriminated against. The Club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics': Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal.
The Club is fully committed to the EFL Equality, Diversity & Inclusion Standards and we particularly welcome ‘entry level' applications from women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.
Safeguarding
Burton Albion is committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the Club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in Club activities is of the upmost importance. The Club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters - including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families and the relevant local authority.
Potential applicants are advised to check on the government website (**************************************************************************************************** whether cautions / convictions should be disclosed as part of their application.
Director of Sales & Marketing
Blowing Rock, NC jobs
Full-time Description
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.
THE ROLE
Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results.
WHAT YOU'LL DO
Sales Leadership
Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events.
Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals.
Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals.
Monitor competitor activity, market trends, and client feedback to adjust strategies proactively.
Revenue Growth & Strategy
Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.).
Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy.
Analyze market demand, booking pace, and competitor data to target key areas to recruit customers.
Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals.
Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time.
In-House Programming & Events
Develop and oversee in-house programming and resort events designed to:
Drive incremental revenue through ticket sales, F&B, and ancillary services.
Enhance guest engagement and length of stay by offering unique, curated experiences.
Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure.
Engage the local community and second-home owners, increasing resort visibility and loyalty.
Create marketing and PR opportunities through distinctive, high-profile events.
Marketing Strategy & Execution
Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement.
Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels.
Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards.
Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging.
Financial & Team Leadership
Establish annual sales and marketing budgets and manage resources effectively.
Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth.
Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals.
Requirements
ABOUT YOU
A strategic and creative thinker with a proven ability to drive revenue and market share.
Thrive in a leadership role that combines big-picture strategy with hands-on execution.
A polished and persuasive communicator who builds trust with clients, team members, and stakeholders.
Passionate about luxury hospitality and the art of crafting memorable guest experiences.
Adept at balancing rate optimization with guest value to deliver sustainable results.
REQUIREMENTS
Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required.
Prior experience in revenue management or overseeing pricing and distribution strategies.
Strong understanding of digital marketing, social media, and public relations.
Familiarity with sales systems and property management software .
Bachelor's degree in Marketing, Hospitality, Business, or related field preferred.
Must be able to work on-site with a flexible schedule including occasional evenings and weekends.
WHY CHETOLA
One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
Join a dedicated and growing team shaping the next era of a beloved mountain resort
Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
Competitive salary and eligible to participate in property-wide sales incentive programs.
Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks.
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Director of Sales & Marketing
Blowing Rock, NC jobs
Job DescriptionDescription:
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.
THE ROLE
Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results.
WHAT YOU'LL DO
Sales Leadership
Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events.
Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals.
Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals.
Monitor competitor activity, market trends, and client feedback to adjust strategies proactively.
Revenue Growth & Strategy
Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.).
Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy.
Analyze market demand, booking pace, and competitor data to target key areas to recruit customers.
Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals.
Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time.
In-House Programming & Events
Develop and oversee in-house programming and resort events designed to:
Drive incremental revenue through ticket sales, F&B, and ancillary services.
Enhance guest engagement and length of stay by offering unique, curated experiences.
Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure.
Engage the local community and second-home owners, increasing resort visibility and loyalty.
Create marketing and PR opportunities through distinctive, high-profile events.
Marketing Strategy & Execution
Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement.
Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels.
Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards.
Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging.
Financial & Team Leadership
Establish annual sales and marketing budgets and manage resources effectively.
Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth.
Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals.
Requirements:
ABOUT YOU
A strategic and creative thinker with a proven ability to drive revenue and market share.
Thrive in a leadership role that combines big-picture strategy with hands-on execution.
A polished and persuasive communicator who builds trust with clients, team members, and stakeholders.
Passionate about luxury hospitality and the art of crafting memorable guest experiences.
Adept at balancing rate optimization with guest value to deliver sustainable results.
REQUIREMENTS
Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required.
Prior experience in revenue management or overseeing pricing and distribution strategies.
Strong understanding of digital marketing, social media, and public relations.
Familiarity with sales systems and property management software .
Bachelor's degree in Marketing, Hospitality, Business, or related field preferred.
Must be able to work on-site with a flexible schedule including occasional evenings and weekends.
WHY CHETOLA
One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
Join a dedicated and growing team shaping the next era of a beloved mountain resort
Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
Competitive salary and eligible to participate in property-wide sales incentive programs.
Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks.
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.