DoubleTree by Hilton Portland jobs in Harrisonburg, VA - 28 jobs
Hotel Front Desk Receptionist
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$14 hourly
Responsibilities:
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Mitigate customer complaints as needed
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Exhibits working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Comfortable taking telephone calls and mitigating stressful situations
Must have graduated high school, received a GED or equivalent
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$14 hourly 21d ago
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Hotel Front Desk Supervisor
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job Description
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk supervisor to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!
Compensation:
$17 hourly
Responsibilities:
Hold responsibility for the front desk budget and order any necessary office supplies
Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
Manage the hiring, training, and supervision of all front office staff members, and ensure they're providing exceptional guest service and uphold hotel policies
Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
Qualifications:
Hospitality experience of at least 1 year is required for this role
High school diploma or equivalent certification required (GED)
Have superb communication skills, management skills, and multitasking skills
Bookkeeping skills and experience with MS Office a plus
2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$17 hourly 11d ago
Room Attendant
Hyatt Place Harrisonburg 4.6
Harrisonburg, VA job
Job Description
We're more than just a team - we're a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you!
This position is responsible for adding warmth and happiness to every guest experience through the safe and efficient operation of the housekeeping department, i.e. cleaning guest's room and hotel areas ensuring high standards are met to achieve guest satisfaction.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here's how we show our commitment:
Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
Clean and maintain guest rooms and suites according to established cleanliness and hygiene standards, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities.
Ensure that all linens, towels, and toiletries are properly stocked and refreshed in guest rooms, and report any deficiencies or damages to the housekeeping supervisor.
Perform deep cleaning tasks as needed, such as shampooing carpets, scrubbing floors, and sanitizing bathroom fixtures, to maintain a high level of cleanliness and sanitation.
Greet guests in a friendly and courteous manner while respecting their privacy and confidentiality during room cleaning and service.
Respond promptly to guest requests and inquiries, and assist with providing information or assistance to enhance their stay experience.
Report any issues or concerns raised by guests, such as maintenance issues or housekeeping requests, to the appropriate department for resolution.
Work collaboratively with other room attendants, housekeeping supervisors, and other hotel staff to ensure smooth operation and coordination of housekeeping services.
Communicate effectively with colleagues and supervisors to relay important information, such as room status, special requests, and guest preferences, to facilitate efficient workflow.
Follow all safety protocols and procedures to ensure a safe working environment for yourself, your colleagues, and our guests.
Adhere to health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations.
Report any safety hazards, accidents, or incidents to the housekeeping supervisor immediately and take appropriate action to mitigate risks.
Skills Required
Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
Experience / Education
Prior housekeeping/cleaning experience and customer service experience preferred.
Physical Demands
This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting and kneeling. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
$24k-30k yearly est. 26d ago
Host/Hostess
Hotel Madison 4.2
Harrisonburg, VA job
Job brief
Hotel Madison is looking for a part-time Host or Hostess to join our team in the food & beverage outlets. As the host/hostess, you will be the first point of contact for our guests. Must have weekend availability.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience for our guests.
Responsibilities
Welcome guests to the restaurant/hotel
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress's name
Thank customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean host/entrance area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers' queries
Assist wait staff as needed
Take accurate to-go orders, and collect payment
Requirements and skills
Our ideal candidate will have:
Previous work experience as a Host/Hostess or Waiter/Waitress preferred
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
High school diploma preferred; hospitality certification is a plus
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Requires ability to stand/walk for significant periods.
Requires ability to move fingers and hands easily and quickly.
Requires ability to communicate both orally and in writing to guests and staff members.
Requires ability to lift 20 pounds with frequent lifting and/or carrying of objects up to 10-35 pounds.
Other requirements
Customer Service: A friendly, relaxing demeanor, courteousness and quick service will help get repeat customers.
Availability: Weekends and nights required, must be available during high volume weekends. Available for holidays. Summer availability preferred.
Teamwork: Hosts are part of a team. You will be working with other servers, bus persons, bartenders and cooks to make a great dining experience. Being a team player is essential.
Ability to read, write, and comprehend verbal and written instructions in English.
Calmly respond to dissatisfied guests and calling issues to managers' attention,
Able to articulate clear greetings, requests for assistance, and farewell to guests.
Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.
Additional notes
Equal Employment Opportunity. Hotel Madison is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.
$25k-30k yearly est. Auto-Apply 60d+ ago
House Person
Hotel Madison 4.2
Harrisonburg, VA job
Responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel as well as maintaining supplies and linen counts for the Housekeeping Staff.
essential functions
Change and replenish bed linens, towels and guest amenities, as needed
Perform deep cleaning tasks, as needed.
Stock, maintain and transport housekeeping supply cart on a daily basis.
Dispose of trash and recyclables.
Respond to special guest requests in a timely, friendly and efficient manner.
Perform guest turn down service, as needed.
Keep all hallways, public areas and closets clean, neat and vacuumed.
Restock housekeeping cleaning cart for next day's use and replenish chemical bottles.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Manager.
Report any maintenance repairs immediately to Housekeeping Manager / Engineering.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Perform other related duties incidental to the work described herein.
Be sure to perform, execute, as well as adjust to other duties as assigned.
Qualifications and education requirements
High School diploma or equivalent preferred.
Experience in a hotel or a related field preferred.
physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to stand, walk, use hands and fingers, talk or hear.
Work may sometimes be in confined spaces.
Frequently required to reach with hands and arms, climb or balance; stoop, kneel, or crouch; push and pull.
Occasionally be required to smell.
Regularly needs to push, pull, carry or move up to 10 pounds; frequently lift move, and/or carry up to 25 pounds; occasionally lift and/or move up to 50 pounds.
other requirements
Able to multi-task and work in a fast pace environment.
Ability to read, write and comprehend verbal and written instructions in English.
Detail-oriented, organized and excellent at time management.
Ability to stand/walk for extended periods and engage in considerable physical activity on a consistent basis.
Team-oriented with strong communication and leadership skills to effectively manage and motivate staff.
Neat and professional appearance and has the desire to work efficiently.
Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.
Additional Notes
Equal Employment Opportunity. Hotel Madison is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$33k-55k yearly est. 5d ago
Assistant Hotel General Manager
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job DescriptionWe are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!Compensation:
$50,000 yearly
Responsibilities:
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Qualifications:
Previous experience managing a team is required; preferably in a hospitality role such as department manager
Have superb communication skills, organizational skills, and problem-solving skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 3 or more years of experience working in the hospitality field
A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$50k yearly 19d ago
Hotel Maintenance Technician
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job Description
Are you an experienced maintenance technician with a passion for fixing things? If so, we want to hear from you! We're looking for a reliable maintenance professional who can keep our facilities operating efficiently. You'll run routine inspections and maintenance and create preventative measures to keep our equipment running smoothly as long as possible and minimize any risk. Jobseekers should be hardworking problem solvers ready to go from day one. Sound like you? Apply today!
Compensation:
$17 hourly
Responsibilities:
Manage other maintenance requests as required
Check the building for any damage to doors, windows, walls, and make any repairs as needed
Conduct routine maintenance on equipment and systems such as HVAC units, plumbing fixtures, and electrical wiring to make sure they're operating efficiently and make any needed repairs
Conduct preventive maintenance on all guest rooms
Respond to job orders in a quick manner
Qualifications:
High school diploma/GED or equivalent
Stellar communication skills, attention to detail, and work ethic
Over 2 years of maintenance experience
Knowledge of heating and air conditioning units, plumbing systems, and electrical systems
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$17 hourly 19d ago
Barista
Hotel Madison 4.2
Harrisonburg, VA job
grace+main cafe, located inside Hotel Madison, is hiring a part-time barista. Summer and weekend availability is required. Being a reliable team player is a must!
Ensure that all guests are served to the hotels standard in the grace+main coffee shop and Montpelier Breakfast services. Display highest standards of hospitality at all times within all food and beverage areas. Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.
essential functions
Greets guests in an attentive manner.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest and also try to upsell.
Take accurate food and beverage orders from the guest on the order taking pads or on the Point of sale ( POS ) system, to include allergens or special requests as needed.
Maintain responsibility for accurate and safe cash management procedures, including counting register, giving accurate change, and accounting for product waste.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Responsible for ongoing training for yourself and other team members.
Use initiative to perform basic cleaning tasks on a daily basis and routine cleaning tasks as needed, or directed by supervisor.
Filling in for absent staff as needed.
Utilize scheduling platforms to communicate consistent availability and request time off.
Coordinate with the other team members, kitchen staff, and supervisors to ensure smooth operation and guest satisfaction, including referring to supervisor/manager on duty regarding issues that need management attention.
Follows standard ordering and delivery procedures to include taking guests' names to ensure proper pickup of food and drink orders.
Observes guests and ensure their satisfaction with the food and service.
Promptly respond to guest with any additional request.
Understands and can communicate products and services available at the hotel.
Must have some familiarity with basic food preparation skills.
Assist team members with stocking and maintaining the coffee shop and breakfast service par stock levels.
Help other areas of the restaurant such as answering telephones and directing guests.
Close shift on POS terminal to include printing closing report and dropping the cash with the manager on duty.
Perform other related duties incidental to the work described herein.
Be sure to perform, execute, as well as adjust to other duties as assigned.
Qualifications and education requirements
High school diploma or equivalent is preferred.
On-the-job training or essential experience in less responsible position(s) may substitute for education.
Must possess ability to professionally represent the hotel and communicate positively with the guests.
physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Requires ability to stand/walk for significant periods.
Requires ability to move fingers and hands easily and quickly.
Requires ability to communicate both orally and in writing to guests and staff members.
Requires ability to lift 20 pounds with frequent lifting and/or carrying of objects up to 10-35 pounds.
other requirements
Customer Service: A friendly, relaxing and resepctful demeanor, courteousness and quick service.
Availability: Weekends required, must be available during summers and high volume weekends .
Teamwork: Barista are part of a team! Being a team player is essentia to promote an exceptional dining experience for all guests.
Ability to read, write, and comprehend verbal and written instructions in English.
Calmly respond to dissatisfied guests and calling issues to managers' attention,
Able to articulate clear greetings, requests for assistance, and farewell to guests.
Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.
Additional Notes
Equal Employment Opportunity. Hotel Madison is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-32k yearly est. Auto-Apply 15d ago
Guest Service Representative
Hyatt Hotels 4.6
Harrisonburg, VA job
We're more than just a team - we're a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here's how we show our commitment:
Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
Greet guests upon arrival and ensure a smooth check-in process.
Provide information about the hotel's amenities, services, and local attractions.
Respond promptly to guest inquiries via phone, email, or in person.
Handle reservations, cancellations, and modifications accurately and efficiently.
Process payments and maintain accurate records of guest transactions.
Address guest concerns and resolve issues promptly to ensure satisfaction.
Coordinate with other departments to fulfill guest requests and preferences.
Maintain a clean and organized front desk area.
Assist with luggage handling and transportation arrangements as needed.
Uphold company policies and procedures to ensure the safety and security of guests and their belongings.
Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.
Provide exceptional customer service to enhance the overall guest experience.
Keep abreast of developments in the hospitality industry and participate in training programs as required.
Skills Required
Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.
Experience / Education
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
Physical Demands
This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
$25k-30k yearly est. Auto-Apply 60d+ ago
Director Of Food & Beverage
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job DescriptionWe're looking for an experienced food and beverage manager to take our impeccable service to the next level. Your job will be to lead our highly-engaged team and manage the entire food and beverage department; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today.Compensation:
$50,000 yearly
Responsibilities:
Assure product, supplies, and labor costs are sustained and tracked for accuracy
Supervise current food and beverage staff to ensure high-performance standards and hire and train new staff
Manage all aspects of the hotel's food and beverage department including budget, menu development, staff oversight, schedule, and customer service
Collaborate with our culinary team to design and implement new menus and appropriate pricing structures
Write and implement departmental operation schedules
Qualifications:
Food handling license
Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards
National food and health safety regulations knowledge
Customer relationship management experience desired
High school graduate or equivalent, degree in hospitality management preferred
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$50k yearly 27d ago
Houseperson
Hyatt Place Harrisonburg 4.6
Harrisonburg, VA job
Job Description
We're more than just a team - we're a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you!
The Houseperson is responsible for maintaining the cleanliness of general public areas of the property. This person should expect light maintenance work and cleaning as their daily responsibilities.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here's how we show our commitment:
Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
Empties all trash receptacles and ashtrays in corridors and public areas.
Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
Washes windows as per schedule
Cleans elevators, tracks, chrome, and stainless steel.
Spot-cleans walls and door
Wipes baseboards, railings, phones, walls, and vending areas.
Vacuums all public area rugs and public space corridors and shampoos carpets.
Polishes/cleans lobby floor as per schedule.
Checks lobby area and public restrooms frequently for cleanliness and replenish especially when functions are being held.
Cleans public restrooms
Cleans lobby
Qualifications
Requires walking and standing for an entire shift
Requires ability to perform light physical labor: Lifting, Reaching, Bending, Stretching, and Handling
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
$28k-37k yearly est. 9d ago
Cook
Hotel Madison 4.2
Harrisonburg, VA job
About the Role:
As a Cook, you will play a vital role in preparing and producing high-quality meals that meet the standards and expectations of our establishment. Your work will directly impact customer satisfaction by ensuring that food is prepared safely, efficiently, and with attention to detail. You will collaborate closely with the kitchen team, including the Head Chef, to execute menu items consistently and creatively. This role requires physical stamina and manual dexterity to handle food preparation tasks and maintain a clean and organized workspace. Ultimately, your contribution will help create a positive dining experience that encourages repeat business and enhances the reputation of our culinary services.
Minimum Qualifications:
Proven experience in food preparation and cooking in a professional kitchen environment.
Ability to read and speak English to understand recipes, safety instructions, and communicate with team members.
Demonstrated manual dexterity and physical stamina to perform kitchen tasks effectively.
Knowledge of food safety and hygiene standards.
Capability to stand for extended periods and perform physical activities such as climbing stairs and moving kitchen supplies.
Preferred Qualifications:
Experience working under the supervision of a Head Chef or in a similar culinary leadership environment.
Formal culinary training or certification.
Familiarity with a variety of cooking techniques and cuisines.
Ability to assist in menu development and food production planning.
Strong teamwork and communication skills.
Responsibilities:
Prepare and cook menu items according to standardized recipes and quality standards.
Maintain cleanliness and organization of the kitchen and food preparation areas.
Assist the Head Chef in daily kitchen operations and food production planning.
Ensure compliance with food safety and hygiene regulations at all times.
Handle kitchen equipment and utensils safely and efficiently.
Communicate effectively with team members to coordinate food preparation and service.
Stand for extended periods and perform physical tasks such as climbing stairs and moving objects as required.
Skills:
The required skills such as food preparation and production are essential for daily cooking tasks, ensuring meals are prepared efficiently and to high standards. Speaking and reading English enables clear understanding of recipes, safety protocols, and effective communication with kitchen staff. Manual dexterity is critical for handling kitchen tools and ingredients precisely, while physical stamina allows the cook to stand for long periods and perform tasks like climbing stairs and moving objects safely. Preferred skills, including experience with a Head Chef and culinary training, enhance the ability to contribute to menu planning and maintain kitchen workflow. Together, these skills ensure the cook can operate effectively in a fast-paced kitchen environment, delivering quality food and supporting team success.
$32k-39k yearly est. Auto-Apply 15d ago
Senior Sales Manager - Charlottesville - Virginia
Doubletree By Hilton Hotel Charlottesville, Va 3.9
Doubletree By Hilton Hotel Charlottesville, Va job in Charlottesville, VA
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Senior Sales Manager for the DoubleTree by Hilton in Charlottesville, Virginia.
Job Purpose:
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships .
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions.
Respond to coaching, feedback and training.
Strong and effective sales skills.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary range $68k to $70k for a proven, accomplished professional
Bonus Structure
Team Driven and Values-Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
$68k-70k yearly 18d ago
Restaurant Food Server
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job DescriptionAre you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!Compensation:
$9 hourly plus tips
Responsibilities:
Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
Perform all restocking and cleaning activities as directed, including opening and closing duties
Qualifications:
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Excellent communication and interpersonal skills for working with customers and other team members
Possesses strong, organizational and time management skills
Possess a high school diploma or equivalent certification (GED)
We prefer some experience working in the food service industry
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$9 hourly 19d ago
Night Auditor
Hotel Madison 4.2
Harrisonburg, VA job
Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift.
essential functions
Ascertain that all charges received for billing are proper and with complete supporting papers and that they have approved credit account with us.
Ensure that the individual account cards show complete name and address and other pertinent information required when they are typed.
Balance daily transfer to city ledger and post, edit and update to accounts receivable system.
Assists in the preparation of correspondence in reference to disputed and questionable accounts
Process all payments received.
Ensures correct amount is determined before billing.
Be familiar with hotel Front Desk Cashiering and hotel guest ledger accounts receivable procedure.
Ascertains that all charges, rebates and cash are posted to the individual ledger accounts.
Prints agent report and accounts receivables control report to balance with General Ledger.
Responsible for compiling monthly age analysis reports.
In the timely billing of accounts.
Maintain a filing system for account receivable records.
Handle correspondence and queries regarding city ledger accounts.
Assist in the reconciliation of accounts.
Respond to and resolve account queries.
Other duties and training as assigned to allow team member to become a well rounded, valued employee.
Perform other related duties incidental to the work described herein.
Be sure to perform, execute, as well as adjust to other duties as assigned.
Qualifications and education requirements
High School diploma or equivalent preferred.
Previous night audit/accounting experience or equivalent training required.
Computer knowledge/Excel and arithmetic skills required.
FSD is a plus, required within 90 days of employment.
physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs.
Frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
other requirements
Good communication skills (verbal and written).
Ability to read, write and comprehend verbal and written instructions in English.
Have basic math skills.
Must possess basic computer skills, including excel.
The ability to follow checklists, and follow written direction.
Be able to work graveyard shift with little to no supervision.
Be able to learn about the hotel, its services, and facilities.
Be able to learn multi-line phone system.
Must have courteous phone and guest etiquette.
Good multitasking skills.
Ability to overcome customer objections through persuasion and providing a variety of options.
Possess a positive, professional attitude and friendly, service oriented demeanor.
Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.
Additional Notes
Equal Employment Opportunity. Hotel Madison is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$26k-31k yearly est. 31d ago
Director of Engineering - DoubleTree , Charlottesville VA
Doubletree By Hilton Hotel Charlottesville, Va 22901 3.9
Doubletree By Hilton Hotel Charlottesville, Va 22901 job in Charlottesville, VA
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director Of Engineering for the DoubleTree by Hilton in Charlottesville, Virginia.
Job Purpose:
Develop, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures and landscaping in compliance with corporate/franchise standards, local, state and national codes and regulations to protect the asset, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction. Position is responsible for the short and long term planning and day-to-day operations of the engineering division. Recommends the department's budget and capital expenditures and manages expenses within approved budget constraints. Participates in total hotel management as a member of the hotel Executive Committee. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Supervise the Human Resources in the division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the department's budget capital expenditure plan, forecasts and objectives consistent with maintaining a first class property and management's expectations.
Develop, implement and manage a maintenance program and negotiate maintenance contracts for the hotel, the grounds and all of the equipment in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers and employees to protect the asset and maintain the property in first class condition.
Develop, implement and direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations, train all employees and maintain accurate records to ensure a safe environment which protects the asset, guests and employees.
Develop, implement and manage energy conservation programs for the property to minimize expenses.
Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Requires advanced knowledge of building management/engineering. May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
Requires analyzing activities and/or information involving some original data manipulation or interpretation to arrive at logical conclusions.
Requires management skills.
Ability to provide information and associated services to hotel management and guests.
Excellent hearing required to communicate with management and staff.
Excellent vision required to visually check hotel premises.
Excellent speech communication skills required to communicate with management and staff.
Excellent comprehension and literacy required for procedures, reports, budgets, instructions.
Frequent lifting, pushing, pulling and carrying of weights up to 25 lbs. and occasionally greater, for all hotel equipment and machinery. 50-75% of job function.
Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment and machinery. 50% of job function
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Annual salary ranges from $65,000 - $75,000 based on experience.
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
$65k-75k yearly 17d ago
Line Cook
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job DescriptionAre you passionate about food and providing consumers with an unforgettable dining experience? If so, we have an exciting opportunity at our busy restaurant to be our next line cook. We require an experienced cook who is familiar with a wide range of cooking techniques, including poaching, braising, roasting, charbroiling, sautéing, grilling, frying, and baking. You must ensure that every order is cooked properly according to our standard recipes and that it fully satisfies our guests' demands and requests. Our ideal candidate has outstanding time management skills as well as a team-first mindset to effectively assist other kitchen personnel and keep our operation running smoothly and efficiently. Apply today if this sounds like a fantastic opportunity to advance your culinary career!Compensation:
$16 hourly
Responsibilities:
Clean and sanitize all workstations, including counters, utensils, cooking equipment, and the refrigerator, in accordance with health and safety regulations
Demonstrate professional and pleasant demeanor when interacting with visitors, vendors, and associates
Guarantee that quality food is supplied, by adhering to specified storage and waste control requirements for meats, vegetables, fruits, and dairy products
Prepare food orders on the line by cooking items to order, grilling, broiling, sauteing and meet all presentation guidelines and follow standard recipes
Establish a system of food stations and stock them with all of the necessary ingredients for the shift
Qualifications:
Candidates need a strong understanding of compliance with kitchen safety and food storage requirements
Candidates must have completed high school or received similar certification such as a GED
Prior food service industry experience is highly desired
Excellent communication and interpersonal skills for working with customers and other team members
Possesses a strong work ethic and have high attention to detail
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$16 hourly 19d ago
Hotel Houseperson
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job Description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies, as well as assisting the housekeepers in preparing the rooms for cleaning. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service.
If this sounds like an exciting opportunity, please apply now!
Compensation:
$13 per hour
Responsibilities:
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Qualifications:
Possesses a strong work ethic with exemplary organizational, time management, and communication skills
1 year experience as a houseperson or housekeeper strongly desired
Must have a strong focus on putting the guest first with exceptional customer service experience
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$13 hourly 26d ago
Hotel Bartender
Doubletree By Hilton Harrisonburg 3.9
Doubletree By Hilton Harrisonburg job in Harrisonburg, VA
Job Description
Do you like working in a fast-paced environment, meeting new people, and making a wide range of creative cocktails? You could be the ideal candidate for the position of bartender at our hotel restaurant. You have a positive attitude and a customer-focused approach that ensures our patrons have a great time at the bar.
You will be in charge of taking drink orders, recommending beer and wine, preparing traditional and unique mixed drinks, and maintaining the bar area so it is clean and sanitary at all times, as well as taking food orders and serving tables. If you are a professional who thrives in a work environment that provides great customer service, apply today!
Compensation:
$9 - $9.50 hourly
Responsibilities:
Collect payments, settle patron checks, and ensure tabs are paid, as well as record daily sales totals in the point of sale system
Take patron orders and deliver a variety of alcoholic and non-alcoholic beverages including wine, beer, liquor, and mixed drinks
Properly identify customers' age through identification cards, and serve alcoholic beverages following all applicable federal, state, local, and company rules and regulations
Responsible for inventory, ordering and stocking of all wine, liquor, and beer. Maintains an inventory of glassware and promptly communicates any shortages to management.
Restock and clean as instructed, including side work for opening and closing of the restaurant
Take food orders and serve, ensuring that guests' preferences and requests are fulfilled
Qualifications:
Proven customer service experience with a strong patron-focused mentality
Excellent communication and interpersonal skills for working with customers and other team members
Possess a high school diploma or equivalent certification (GED)
Previous experience working in food service is preferred
Possesses strong, organizational and time management skills
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$9-9.5 hourly 31d ago
Director of Food & Beverage - DoubleTree , Charlottesville, VA
Doubletree By Hilton Hotel Charlottesville, Va 3.9
Doubletree By Hilton Hotel Charlottesville, Va job in Charlottesville, VA
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of F&B for the DoubleTree by Hilton Hotel Charlottesville, VA 22901
Job Purpose:
Plan and manage operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management. Must have some culinary training and/or experience in a fine dining establishment.
Ability to study, analyze and interpret complex activities.
Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.
Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.
Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).
Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.
Must be literate for written guest communication, administrative and Human Resource responsibilities. Requires excellent reading and writing abilities 100% of the work day.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary range $80,000-$90,000 for a proven, accomplished professional
Bonus Structure
Team Driven and Values-Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
$80k-90k yearly 8d ago
Learn more about DoubleTree by Hilton Portland jobs