Hotel Night Auditor jobs at DoubleTree by Hilton Portland - 1505 jobs

Record, process, and analyze the day's closing figures. Complete all required reports and ensure that the day's credit transactions are all in balance. Attend to guests' needs, including, but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL FUNCTIONS * Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. * Ensure all security protocols are followed as well as departmental and company procedures. * Promote the MARRIOTT BONVOY Program and provide recognition and benefits to all present members. * Knowledgeable of the MARRIOTT BONVOY Program and their benefits. * Answer all calls within three rings and correctly transfer all calls to appropriate departments. * Be accountable for all daily activities. * Knowledgeable of all special promotions for all hotel outlets. * Knowledgeable of all special hotel accommodation promotions and packages. * Recognition of repeat guests and familiarization of corporate accounts. * Correctly handling cash transactions and balancing a cash drawer to the given amount. * Offering upgrades to coastal, club rooms, and suites when available. * Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. * Informing and selling attraction tickets and referring guests to activities desk. (ERIN-I would delete this line) better to say - referring guests to activities desk for purchase of attraction tickets, available Concierge hours. * Maintain Link and Lobby cleanliness and organization. * Correctly processing all check outs by ensuring all billing set up and guest folios paid. * Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. * Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. * Ensure all wake up calls are made in a timely fashion, properly using guest names. * Following up with security when wake up calls go unanswered, to insure guest safety/convenience. * Correctly maintain security of MOD keys * Maintaining all nightly reports, including MOD reports in the mornings to inform day hotel management of overnight activities/incidents. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: * Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. * Book reservations for those guests who approach the Front Desk or call during off peak hours when central reservations center is unavailable. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * General knowledge of the city where resort is located and its attractions. * Extensive knowledge of the resort, its services and facilities. * Proficient in Microsoft Word and Excel, as well as 10 key by touch. * First Aid/AED/CPR certified * Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Physical Demands * Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. * Must be able to work overnight shifts. * Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. * Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. * Must be able to exert well-paced ability in limited space. * Must be able to lift up to 30 lbs. occasionally. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Ability to spend extended lengths of time viewing a computer screen. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Job Description Hotel Night Auditor We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it. This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each evening to ensure proper accounting and payment processing. The person selected for this role will have: 2+ years of experience in a hands-on customer service role, preferably in a hospitality environment Computer efficiency Passion for customer service Strong ability to multitask and prioritize Problem identification and resolution skills Ability to work with very limited supervision (the Night Auditor is often the only employee on duty) Strong administrative skills Ability to remain calm while handling guest concerns and situations at night Ability to stay awake and maintain focus for long periods of inactivity Some of the duties include: Checking guests in and out Answering questions about the neighborhood and surrounding areas Setting up morning coffee and other breakfast preparations Having conversations with guests throughout the morning/night to give them a great experience Assembling and reviewing daily financial/operations records Ensuring guests have a quiet experience by enforcing noise curfews, occupant policies, etc. Maintaining strong relationships with local law enforcement when they are on-site Capturing company point-of-contact info when available to assist with sales activities Reporting any facility issues such as lighting, vending machines, property damage to management Various administrative tasks as assigned by the General Manager Routine walks around the property to ensure hotel maintains a quiet and safe environment We are looking for part time to full time employees. Past hospitality experience is necessary.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $18 - $20 hourly Responsibilities: Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Perform additional bookkeeping, administrative, and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Qualifications: Overnight shift; requires flexible hours Proficiency with computers is required; experience with reservation and accounting software is desired Some college is preferred but a high school diploma or equivalent is required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Outstanding communication skills and excellent customer service skills are required About Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Record, process, and analyze the day's closing figures. Complete all required reports and ensure that the day's credit transactions are all in balance. Attend to guests' needs, including, but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Ensure all security protocols are followed as well as departmental and company procedures. Promote the MARRIOTT BONVOY Program and provide recognition and benefits to all present members. Knowledgeable of the MARRIOTT BONVOY Program and their benefits. Answer all calls within three rings and correctly transfer all calls to appropriate departments. Be accountable for all daily activities. Knowledgeable of all special promotions for all hotel outlets. Knowledgeable of all special hotel accommodation promotions and packages. Recognition of repeat guests and familiarization of corporate accounts. Correctly handling cash transactions and balancing a cash drawer to the given amount. Offering upgrades to coastal, club rooms, and suites when available. Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. Informing and selling attraction tickets and referring guests to activities desk. (ERIN-I would delete this line) better to say - referring guests to activities desk for purchase of attraction tickets, available Concierge hours. Maintain Link and Lobby cleanliness and organization. Correctly processing all check outs by ensuring all billing set up and guest folios paid. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Ensure all wake up calls are made in a timely fashion, properly using guest names. Following up with security when wake up calls go unanswered, to insure guest safety/convenience. Correctly maintain security of MOD keys Maintaining all nightly reports, including MOD reports in the mornings to inform day hotel management of overnight activities/incidents. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. Book reservations for those guests who approach the Front Desk or call during off peak hours when central reservations center is unavailable. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where resort is located and its attractions. Extensive knowledge of the resort, its services and facilities. Proficient in Microsoft Word and Excel, as well as 10 key by touch. First Aid/AED/CPR certified Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. Must be able to work overnight shifts. Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Qualifications QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position and accounting. Licenses or Certificates First Aid/CPR/AED certified Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad's standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P. , the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa's owner or operator.

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

City, State:New York, New YorkSALARY $22.50 HOURLY The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work. Maintain cashiering responsibilities as per Front Office procedures. Maintain Front Office computer system operation. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures. Maintain proper record keeping (i.e., log books, etc.). Be familiar with all policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other employees during entire shift. Have a working knowledge of security procedures. Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. SALARY $22.50 HOURLY Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-10-27 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

DEPARTMENT: RoomsREPORTS TO: Operations ManagerSTATUS: Non-ExemptThis is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process.Promotes hotel services and amenities and provides helpful information.RESPONSIBILITIES:• Providing quality guest service to all of our guests and visitors.• Perform all duties toward the goal of maximizing guest service.• Greet guests who have made advance reservations register them in an efficient and friendly manner.• Greet visitors who are looking for accommodations and attempt to meet their needs.• Acquaint guests with services available in the area.• Accurately following accounting procedures.• Answers external and internal telephone calls taking and delivering messages as needed.• Acts as the reservation attendant.• Answer questions and give out accurate, helpful information.• Run various end of day reports and reconcile information from various systems.• Adhere to all department and Company policies and procedures.• Ensure guest security by the proper handling of guest keys.• Properly handle lost and found items.• In the event of inclement weather, will be required to remain on sight and on duty until replaced.• Perform other duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES:• Able to be alert and function during night shift 11 PM to 7 AM.• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.• Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.• Ability to deal with guests when they are angry or upset.• Professional appearance and mannerism.• Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.• Previous cashier experience/ Basic accounting skills.• Ability to work quickly and thoroughly when under pressure.• Knowledge of hotel facilities and features.• Ability to attend to more than one task at a time.• Ability to maintain excellent attendance and punctuality.EXPERIENCE:• Customer Service experience preferred. PHYSICAL DEMANDS:• Must be able to stand for long periods of time.• May include crowded office setting or “close quarters”.• General office environment with limited physical activity.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Starting Pay: $17/hr

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Job DescriptionHotel Night Auditor, Hampton Inn & Suites Glendale Westgate Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage Must be able to work 10pm-6am 5 days a week Must have a minimum of 1 year of hotel night audit experience All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why Youll Love Working Here The Hotel Night Auditor position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Hampton Inn & Suites Glendale Westgate is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day earn bonuses for going above and beyond to support team and guests Everyone Sells earn cash for bringing in business to our properties Paid Volunteer hours Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer.

Hotel Night Auditor, Hampton Inn & Suites Glendale Westgate Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage Must be able to work 10pm-6am 5 days a week Must have a minimum of 1 year of hotel night audit experience All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You'll Love Working HereThe Hotel Night Auditor position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Hampton Inn & Suites Glendale Westgate is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day - earn bonuses for going above and beyond to support team and guests Everyone Sells - earn cash for bringing in business to our properties Paid Volunteer hours - Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus - earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us?Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $18.00 per hour

Become part of the team at Hotel Earl, Charlevoix's premier boutique hotel! We are looking for hardworking, dependable and detail-oriented persons to work as Night Auditors in our Guest Service department. Experience in guest/customer service and an interest in bookkeeping and/or accounting preferred, but we are happy to teach the right candidate. This is an opportunity to gain a variety of hands-on hospitality experience with the potential for growth and advancement. Benefits (including paid time off and health, dental, and vision insurance) and premium wages available to eligible full-time employees. Job duties include but are not limited to: -Assist guests in making reservations, guide them through the check-in process, and address any needs that arise during their stay. -Set up continental breakfast -Conduct property walks to ensure everything is operating smoothly. -Be an enthusiastic guide to Hotel Earl and Charlevoix, offering guests information about the hotel and surrounding area and suggesting things to do and places to visit. -Communicate in a clear and friendly manner with guests and co-workers. -Work as part of a team, with a focus on solving problems and creating a memorable visit for our guests. -Financial record-keeping and accounting, including daily preparation of reports and reconciling of accounts. -Maintain a clean work environment * * * Hotel Earl is managed by Hotel Investment Services, Inc. Job Types: Part Time - Monday and Tuesday's 11:45PM to 8:00AM Salary: Starting at $19/hour with a 90 day review with the potential earn more based upon performance. This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Detail-oriented -- would rather focus on the details of work than the bigger picture Autonomous/Independent -- enjoys working with little direction

Join our team at the Westlake Village Inn & Spa! The Hotel Night Auditor is responsible for overseeing hotel operations during the overnight shift. This role collaborates with team members across all departments to ensure service standards are met and guest satisfaction is maximized. General Responsibilities: · Manage all activities at the Front Desk during the overnight shift. Ensure communications and follow-up with day shift on any problems, guest requests or special requirements. · Handle all guest relocations according to Hotel policy. · Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism. · Assist customers in all inquiries in connection with hotel service, hours of operations, key hotel personnel, in-house events, directions, etc. · Respond to all guest requests in an accurate and timely manner. Interaction with guests will be in person or via telephone. · Coordinate arrivals, departures and billing requirements. · Assure that all financial and credit procedures are followed. Follow up on credit issues. Review all paid outs and rebates and direct bill accounts. Check day shift work to ensure that all transactions are reconciled with proper approvals. · Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees. Respond swiftly and effectively in any hotel emergency or safety situation. · Check guests in and out in an efficient and friendly manner ensuring that the correct rate is charged for the room. Check guests out of the hotel, ascertain guest's satisfaction, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction. · Utilize a computer system to check guests in and out of rooms, running daily reports and night audit reports and selecting and blocking rooms for arriving guests. Requirements Desired Skills and Experiences: · Minimum one-year experience as a night auditor (Preferred) · Excellent communications skills using the English language. · Friendly, outgoing personality. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions so this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Able to sit and stand walk, hear and talk for long periods of time · Must be manually dexterous able to use hands, fingers and arms for extensive periods of time · Ability to move freely inside and outside of the facility to assist guests as necessary · Able to lift can carry up to 25 pounds Salary Description $22.00 per hour

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description 21.00

Night Auditor Job Description At the Crooked River Lodge, the Night Auditor assists our guests with their overnight requests and balances accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes the day's financial activities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Responsibilities Perform after-hours and early morning check-in and check-out tasks Manage online and phone reservations, upselling additional facilities and services when appropriate Inform customers about payment methods and verify their credit card data Register guests, collecting necessary information, such as contact details and exact dates of their stay Welcome guests upon their arrival and assign rooms Respond to guests complaints in a timely and professional manner Ensure customer satisfaction by scheduling wake-up-calls and providing guests services where needed Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees Provide information about our hotel, such as available rooms, rates and amenities Maintain updated records of bookings and payments Audit daily and nightly reports Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Ensure the overnight safety and security of the hotel Prepare for the next business day, including restocking supplies, and other duties as assigned Skills Work experience as a Night Auditor, Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, such as Infor or RoomKeyPMS preferred Understanding of how travel planning websites operate, like Booking.com and TripAdvisor Strong customer service and problem solving skills Knowledge of safety and security procedures Excellent communication and organizational skills Availability to work overnight Job Type Part Time (less than 30 hours per week) Benefits Earned Sick Time for qualifying employees 401k with match for eligible employees Dining and lodging discounts

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The Night Auditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics.. Benefits eligibility: Full-time roles are eligible for Health benefits, 401K, and property discounts Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay. WHO WE ARE LOOKING FOR Possesses basic knowledge of computers Demonstrates excellent organizational skills Canto handles large amounts of cash and possesses a strong work ethic Outstanding customer services skills and professionalism Understands the various tasks that go into running a hotel in the overnight hours WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Posts room charges and taxes to guest accounts Audit and balance reports from the day shifts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupons, discounts, and other promotional programs Canto functions as a front desk agent, especially in terms of check-in and check-out procedures Tracks room revenues, occupancy percentages, and other front office statistics Understand and knows how to perform check-in and check-out procedures Ensures the property is clean, orderly, well-manicured, and guest-ready at all times Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager. WHAT YOU BRING High school diploma/GED required 2+ years' experience in customer service or hospitality Excellent communication and math skills PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment, and multi-line telephone; and reach with hands and arms and requires the ability to occasionally lift office products and supplies to 20 pounds. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

The Night Auditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards. Essential Functions: Perform Check-in and Check-out procedures. Responsible for cash balancing and credit card processing. Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis Initiates the generation of and coordinates the distribution of various hotel system reports. Notifies Management of any potential discrepancies and assists with research and resolution of problems. Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Resolves guest complaints/concerns quickly and efficiently Prepares a summary of cash, check, and credit card activities Ability to operate front office equipment and software systems Complete end of day tasks Provide great customer service to all guests Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Ability to input and access information into a computer Skill in establishing and maintaining effective working relations with staff Ability to diplomatically attend to complaints Strong commutation skills Ability to accurately record information and have an eye for detail Knowledge/Work Experience: Must be 18 years or older Associates or bachelor's degree in hotel management or related field preferred. Two (2) years of previous night audit/accounting experience or equivalent training required. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission