Night Auditor jobs at DoubleTree by Hilton Portland - 1985 jobs
Hotel Front Desk Night Auditor
Doubletree By Hilton Harrisonburg 3.9
Night auditor job at DoubleTree by Hilton Portland
Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a nightauditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!Compensation:
$14.00 hourly
Responsibilities:
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Make sure every hotel guest has a pleasant stay
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications:
Front desk clerk duties, guest services, nightauditor or previous hospitality experience is preferred but not required
High school diploma or equivalent required; some college preferred
Must be computer proficient; experience with accounting or reservation software is a bonus
Requires a flexible schedule that allows for overnight shift hours
Outstanding communication skills and excellent customer service skills are required
About Company
The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.
$14 hourly 2d ago
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Night Auditor
The Estate Yountville 3.6
Yountville, CA jobs
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY:
NightAuditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the NightAuditor is responsible for creating accounting and managerial reports and prepares for the next days business activities.
ESSENTIAL JOB RESPONSIBILITIES
Responsible for the front desk operation during the overnight shift (yypically 11pm-7am)
Handle and follow through on all guest requests daily from 11:00pm until 7:00am
Maintain a friendly and warm demeanor at all times.
Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks
Initiate and complete the End of Day process
Run all reports as required for Food and Beverage audit
Complete the Night Audit checklist for computer procedures daily
Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.)
Maintain cashiering responsibilities as per Front Office procedures
Maintain Front Office computer system operation according to hotel standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of b
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift
Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates
Prepare and distribute the Daily Flash Report as needed.
REQUIRED QUALIFICATIONS
At least 1 year of progressive experience in a hotel or a related field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must be able to work independently and with minimal supervision.
Knowledge of Accounting Principles.
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and
respond to emergency situations.
Must be proficient in Windows operating systems, company approved spreadsheets and word
processing.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and
consider, adjust or modify to meet the constraints of the particular need.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to work in a self-managed environment.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers
and guests.
Must maintain composure and objectivity under pressure.
Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)
************************************
Compensation details: 23 Hourly Wage
PIa62e430cc932-31181-39340166
$34k-41k yearly est. 7d ago
Night Audit
Davidson Hospitality Group 4.2
San Diego, CA jobs
Property Description
The Margaritaville Hotel San Diego Gaslamp Quarter (previously Hotel Solamar) is the brand's first city-center location on the West Coast, and seamlessly blends the excitement of a metropolitan oasis with the carefree feeling of the islands. Located in the heart of the Gaslamp Quarter, just blocks from Petco Park and the San Diego Convention Center, Margaritaville features 235 guest rooms as well as signature Margaritaville food and beverage concepts.
LandShark Bar & Grill is our 3 meal restaurant with garage style doors opening to the corners of 6
th
and J St. Serving guest favorites like the signature LandShark burger, fish sandwiches, tacos, and fresh salads, LandShark puts a contemporary twist on classic American beach fare. Coastal-inspired menus, live music, and views of downtown San Diego complete the breezy beach bar vibe.
5 o'Clock Somewhere, the largest downtown rooftop pool space with a hip lounge and dining area boasting live entertainment 5-7 days a week. The venue features 168 seats - 18 at the bar, and 150 seats with tables. On the poolside, there will be 42 pool chairs, including day beds and cabanas.
Overview
Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a NightAuditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.
Summary:
Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a NightAuditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued.
Qualifications
Prior cash handling experience necessary
High school diploma or equivalent required
1-2 years of experience as a NightAuditor or in a similar role preferred
Strong attention to detail and ability to multitask
Excellent communication and problem-solving skills
Read, write and speak English fluently
Ability to work independently with minimal supervision
Strong computer skills
Ability to work flexible hours including overnights, weekends, and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $25.00 - USD $26.00 /Hr.
$25-26 hourly Auto-Apply 2d ago
Night Auditor - Graduate Tucson
Graduate Hotels 4.1
Tucson, AZ jobs
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our Graduate by Hilton Tucson team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$27k-33k yearly est. 20h ago
PART TIME Night Auditor - Red Roof Inn South Airport
Graduate Hotels 4.1
Tucson, AZ jobs
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$27k-33k yearly est. 20h ago
Night Auditor
Post Ranch Inn 3.4
California jobs
Do you enjoy working independently but still enjoy the benefit of being part of a team? Are you a night owl and prefer having day time hours at your leisure? Would you describe yourself as a problem-solver and an analytical thinker? If so, then this position may be the challenge you are looking for.
POST RANCH INN, the world renowned boutique hotel in Big Sur, seeks a NightAuditor to join our team! This position will start at the Front Gate/Kiosk for cross training purposes.
The nature of the position requires working during late PM and early AM hours (generally 11:00pm - 7:00am), 3-5 days per week. Occasional vehicle usage will be required, must be 21 years of age to operate and have a clean driving record under insurance guidelines.
JOB OBJECTIVE: As a member of Post Ranch Inn, the NightAuditor will work directly with the Guest Relations and Accounting Team to provide checks and balances for all property transactions including room sales and taxes, Sierra Mar Restaurant sales, Spa transactions, and various other miscellaneous transactions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); one year related experience and/or training in hospitality; or equivalent combination of education and experience. College degree and/or certification in accounting highly preferred.
Pay range for the Night Audit position is $23.00 - $30.00 per hour
ABOUT US: Post Ranch Inn is one of the most acclaimed five star luxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guestrooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility.
Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant. This Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.
Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays. Post Ranch Inn is also proud to offer onsite employee housing (based on availability).
This is a non-management position
This is a full time position
$23-30 hourly 60d+ ago
Night Auditor
Ventana Canyon Alliance 3.3
Tucson, AZ jobs
Nightauditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities. In the nightauditor role, you will work closely with the hotel's bookkeepers and front desk agents to ensure guests are checked in and books kept up to date. You will answer guest inquiries, book reservations, and update customer accounts and ledgers. You will be expected to maintain a professional and friendly attitude when interacting with hotel customers.
Duties/Responsibilities:
Check out Guests/Members using Jonas (credit line). Reviews bill for accuracy and makes appropriate changes.
Closes out and balances Jonas and submits to accounting.
Posts room, tax and initiates end of day process for property management system.
Balances Front Desk shift audits to the property management system.
Performs daily, weekly, and month-end systems closing procedure for point of sales systems and property management systems for the accounting department for various analysis and statistical reporting.
Ensures shutdown/restart interfacings for all systems after the end of the day process is complete.
Balances, credit cards and house charges.
Review and Preparation for Next Day.
Make corrections on Jonas for charges and credit cards as documented by cashiers on corresponding paperwork.
Prints registration cards, makes keys, and prepares envelopes for next day arrivals.
Checks group sales accurately and debits proper account.
Sort, organize, and prepare tickets for accounting.
Matches registration cards with Jonas (Bucket Check) to ensure accuracy of room rates.
Incorporates safe work practices in job performance.
Performs Guest Service Agent duties as needed to include but not limited to taking reservations, posting charges, checking guests in and out, promoting facility activities and special events, answering guest questions, providing information regarding resort, and surrounding area, handling monetary transactions, and completing required paperwork.
Maintains flexibility to take on new and different tasks as directed by the Department Leader.
Security Oversight.
Attend staff meetings.
Qualifications
Skills/Abilities:
Excellent communication and interpersonal skills
Must possess excellent verbal, written and electronic communication and listening skills.
Proven ability to adapt to varying situations and lead/ train the team when under pressure.
Ability to work in a fast-paced environment.
High level of detail.
Ability to handle multiple tasks simultaneously.
Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
Knowledge of property management systems, EZ Links, Abacus, and Jonas (or similar) applications
Education/Experience:
High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field is a plus
Must be 21 or older to operate the company van.
Possess a valid driver's license and pass a driving record check.
Must be able to pass a background check.
Three to six months' customer service night audit experience and/or training; or equivalent combination of education and experience preferred.
Experience auditing/cashier in hospitality environment.
Required to be available to work evenings, holidays, and weekends.
Outstanding verbal and written communication skills
Detail-oriented and strong organizational skills
Basic math and accounting skills
Word and Excel proficient
Outlook
Physical Requirements:
Prolonged periods of standing and sitting.
Must be able to transfer luggage from vehicle trunks to bell carts and to guest rooms, ranging up to 40lbs.
Must be able to physically reach, bend, stoop and kneel.
Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).
Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$27k-32k yearly est. 6d ago
Night Auditor
Mainstay Suites 3.7
Casa Grande, AZ jobs
Job DescriptionBenefits:
401(k)
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are looking for a customer-focused NightAuditor to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions, as well as running night audit reports.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a people person with a passion for providing exceptional customer service, we want to meet you!
Responsibilities
Greet every guest with a smile
Assist guests with the registration process
Answer phone calls and take messages accurately
Anticipate the needs of guests and build rapport
Respond to guest concerns and resolve them appropriately, escalating to management when necessary
Maintain accurate records of registration and payment information
Ensure compliance with health and quality standards
This position is 11pm to 7am
Qualifications
High School Diploma/GED required
Familiarity with hospitality industry standards
Knowledge of front desk operations and procedures
Proficient in English; knowledge of other languages is a plus
Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Ability to demonstrate genuine care for customers and employees
Ability to work in a fast-paced environment
$27k-33k yearly est. 26d ago
Night Auditor (PT)
Graduate Hotels 4.1
Tempe, AZ jobs
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team at Graduate by Hilton Tempe! Schulte is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$28k-34k yearly est. 20h ago
Night Audit Part-Time Weekend
Davidson Hospitality Group 4.2
Phoenix, AZ jobs
Property Description
The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene.
Overview
Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a NightAuditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.
Summary:
Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a NightAuditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued.
Qualifications
Prior cash handling experience necessary
High school diploma or equivalent required
1-2 years of experience as a NightAuditor or in a similar role preferred
Strong attention to detail and ability to multitask
Excellent communication and problem-solving skills
Read, write and speak English fluently
Ability to work independently with minimal supervision
Strong computer skills
Ability to work flexible hours including overnights, weekends, and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Part-time benefits include:
Hotel Discounts
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$28k-34k yearly est. Auto-Apply 60d+ ago
Night Auditor-Part-Time
Missouri Athletic Club 4.0
Saint Louis, MO jobs
Job Description
NightAuditor - Missouri Athletic Club - Downtown
Join a great team of individuals at the Missouri Athletic Club in Downtown Saint Louis, one of the top private clubs in the United States. The MAC has been thriving since 1903 and remains committed to the vision of the original founders: "to be the premier athletic, social and dining club for business, professional and civic leaders and their families in the Saint Louis area."
We are currently seeking a customer focused, part time NightAuditor.
NightAuditor Responsibilities
-Greets members and guests in a warm and professional manner.
-Assists with guest luggage and coat check.
-Coordinates with other departments to satisfy guest requests.
-Provides detailed information about Club facilities and local area.
-Notifies Housekeeping of all special requests, late checkouts, and room changes.
-Answers telephone calls and inquiries in a friendly, professional manner.
-Accurately maintains and balances cash bank.
-Other duties as assigned.
NightAuditor Qualifications
-Excellent communication skills - oral and written.
-Excellent guest service skills.
-Ability to stand for an eight hour shift.
-Ability to work a flexible schedule including overnight.
-Previous audit and front desk experience preferred.
$23k-28k yearly est. 10d ago
Night Auditor
Missouri Athletic Club 4.0
Saint Louis, MO jobs
NightAuditor - Missouri Athletic Club - Downtown Join a great team of individuals at the Missouri Athletic Club in Downtown Saint Louis, one of the top private clubs in the United States. The MAC has been thriving since 1903 and remains committed to the vision of the original founders: "to be the premier athletic, social and dining club for business, professional and civic leaders and their families in the Saint Louis area."
We are currently seeking a customer focused, part time NightAuditor.
NightAuditor Responsibilities
* Greets members and guests in a warm and professional manner.
* Assists with guest luggage and coat check.
* Coordinates with other departments to satisfy guest requests.
* Provides detailed information about Club facilities and local area.
* Notifies Housekeeping of all special requests, late checkouts, and room changes.
* Answers telephone calls and inquiries in a friendly, professional manner.
* Accurately maintains and balances cash bank.
* Other duties as assigned.
NightAuditor Qualifications
* Excellent communication skills - oral and written.
* Excellent guest service skills.
* Ability to stand for an eight hour shift.
* Ability to work a flexible schedule including overnight.
* Previous audit and front desk experience preferred.
$23k-28k yearly est. 10d ago
Night Auditor
The Estate Yountville 3.6
Yountville, CA jobs
NIGHTAUDITOR
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY:
NightAuditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the NightAuditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities.
ESSENTIAL JOB RESPONSIBILITIES
Responsible for the front desk operation during the overnight shift (yypically 11pm-7am)
Handle and follow through on all guest requests daily from 11:00pm until 7:00am
Maintain a friendly and warm demeanor at all times.
Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks
Initiate and complete the End of Day process
Run all reports as required for Food and Beverage audit
Complete the Night Audit checklist for computer procedures daily
Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.)
Maintain cashiering responsibilities as per Front Office procedures
Maintain Front Office computer system operation according to hotel standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of b
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift
Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates
Prepare and distribute the Daily Flash Report as needed.
REQUIRED QUALIFICATIONS
At least 1 year of progressive experience in a hotel or a related field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must be able to work independently and with minimal supervision.
Knowledge of Accounting Principles.
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and
respond to emergency situations.
Must be proficient in Windows operating systems, company approved spreadsheets and word
processing.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and
consider, adjust or modify to meet the constraints of the particular need.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to work in a self-managed environment.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers
and guests.
Must maintain composure and objectivity under pressure.
Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)
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$34k-41k yearly est. 19d ago
Night Auditor
Dream Hollywood Hotel 4.1
Los Angeles, CA jobs
Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The NightAuditor normally works a regular 3rd front desk shift but may be asked and assigned another shift due to work needs.
Duties and Responsibilities
Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.
Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.
Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.
Maintain guest history files.
Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.
File registration cards and vouchers by room number.
Assist and process overbooked or “walked” guests.
Assist and provide room change accommodations.
Document all guest requests, complaints, or problems.
Resolve guest complaints to ensure guest satisfaction.
Maintain organized and clean work area with necessary supplies.
Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.
Communicate with prior shift's Front Desk Agent to review all follow-up items.
Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.
Process end of day reports.
Knowledge, Skills, and Attributes
Must be able to sustain composure, remain calm and possess a positive attitude.
Must be energetic and outgoing.
Must be service oriented with excellent customer service skills.
Must be able to follow directions with focus to detail, speed, and accuracy.
Must be a team player with the ability to work under minimal supervision.
Must be able to multi-task in a fast paced work environment.
Must possess excellent interpersonal and organizational skills.
Must have basic knowledge of arithmetic.
Must have the ability to input data and access information on the computer.
Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.
Must be able to read, write and understand the English language.
Must be able to exercise confidentiality and discretion.
Must be able to effectively communicate.
Qualifications
Education: High School Diploma or equivalent GED certificate preferred. Preferred technical diploma from a trade college.
Experience: Strong technical skills with preferably three years of years of hotel experience.
$32k-39k yearly est. Auto-Apply 60d+ ago
Night Auditor
Arbor Lodging 3.5
Franklin, TN jobs
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The NightAuditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$26k-31k yearly est. 44d ago
Night Auditor
Arbor Lodging 3.5
Arcadia, CA jobs
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The NightAuditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description 21.00
$34k-42k yearly est. 4d ago
Night Audit
Hotel Investment Services 4.4
Michigan jobs
The Iroquois Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just bicycle, foot and horse traffic. It is like going back in time! With over 10,000 visitors a day it is a great place to live and play.
We employ approximately 100 people over the course of the summer season from early May through October. We are looking for staff who are energetic and interested in meeting new people from other parts of the country as well as other cultures.
The responsibilities of a NightAuditor include:
Ensures reports are correct and balanced daily.
Ensures the safety of guests throughout the evening.
Processing all reservation requests, changes, and cancellations received by phone, fax, or email.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Education and Experience:
High school diploma or GED
There is no experience needed training on the job provided
Work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage or customer-service based role. Experience (preferred, but not required) with hotel operating applications, like Hilton OnQ, Opera, Infor, etc.
Customer service positive attitude and professionalism.
Ideal candidate is a night owl, with strong attention to detail
Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation
$24k-29k yearly est. 60d+ ago
Night Audit.
Hotel Investment Services 4.4
Michigan jobs
Harbour View Inn is situated on Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just bicycle, foot and horse traffic. It is like going back in time! With over 10,000 visitors a day it is a great place to live and play.
We employ approximately 30 people over the course of the summer season from early May through October. We are looking for staff who are energetic and interested in meeting new people from other parts of the country as well as other cultures.
The responsibilities of a NightAuditor include:
Ensures reports are correct and balanced daily.
Ensures the safety of guests throughout the evening.
Processing all reservation requests, changes, and cancellations received by phone, fax, or email.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Education and Experience:
High school diploma or GED
There is no experience needed training on the job provided
Work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage or customer-service based role. Experience (preferred, but not required) with hotel operating applications, like Hilton OnQ, Opera, Infor, etc.
Customer service positive attitude and professionalism.
Ideal candidate is a night owl, with strong attention to detail
Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation
$24k-29k yearly est. 60d+ ago
Night Auditor - P/T
Blue Water Hospitality Group, LLC 3.1
Ocean City, MD jobs
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The NightAuditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics..
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Possesses basic knowledge of computers
Demonstrates excellent organizational skills
Canto handles large amounts of cash and possesses a strong work ethic
Outstanding customer services skills and professionalism
Understands the various tasks that go into running a hotel in the overnight hours
WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posts room charges and taxes to guest accounts
Audit and balance reports from the day shifts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
Transfer charges and deposits to master accounts
Checks to see that all charges are assigned to the appropriate departments
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Monitors the current status of coupons, discounts, and other promotional programs
Canto functions as a front desk agent, especially in terms of check-in and check-out procedures
Tracks room revenues, occupancy percentages, and other front office statistics
Understand and knows how to perform check-in and check-out procedures
Ensures the property is clean, orderly, well-manicured, and guest-ready at all times
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager.
WHAT YOU BRING
High school diploma/GED required
2+ years' experience in customer service or hospitality
Excellent communication and math skills
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment, and multi-line telephone; and reach with hands and arms and requires the ability to occasionally lift office products and supplies to 20 pounds.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$33k-40k yearly est. Auto-Apply 3d ago
Night Auditor
Resorts World NYC 3.7
Monticello, NY jobs
The NightAuditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards.
Essential Functions:
Perform Check-in and Check-out procedures.
Responsible for cash balancing and credit card processing.
Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis
Initiates the generation of and coordinates the distribution of various hotel system reports.
Notifies Management of any potential discrepancies and assists with research and resolution of problems.
Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system.
Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence.
Resolves guest complaints/concerns quickly and efficiently
Prepares a summary of cash, check, and credit card activities
Ability to operate front office equipment and software systems
Complete end of day tasks
Provide great customer service to all guests
Performs other tasks as assigned.
Essential Requirements:
Ability to remain organized in a pressure situation
Ability to input and access information into a computer
Skill in establishing and maintaining effective working relations with staff
Ability to diplomatically attend to complaints
Strong commutation skills
Ability to accurately record information and have an eye for detail
Knowledge/Work Experience:
Must be 18 years or older
Associates or bachelor's degree in hotel management or related field preferred.
Two (2) years of previous night audit/accounting experience or equivalent training required.
Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
$34k-42k yearly est. 60d+ ago
Learn more about DoubleTree by Hilton Portland jobs