Doubletree jobs in Deerfield Beach, FL - 30 jobs

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Director of Sales is responsible for maximizing the occupancy and the average daily rate of the hotel, while upholding excellent guest service and accommodations to all guests. This position will work closely with the hotel's preferred accounts and group reservations. The Director of Sales manages the sales effort and supports the General Manager on operational issues. This position requires excellent communication skills, both written and verbal. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops and implements sales plans to accommodate corporate goals. Directs sales forecasting activities and sets performance goals accordingly. Reviews market analyses to determine customer needs, price schedules and discounted rates. Directs staffing, training and performance evaluations to develop and control sales program. Holds weekly meetings with sales staff to review quotas, goals and in coming groups/meetings. Directs promotional and marketing development and coordinates sales for targeted markets. Schedules all trade shows, missions and blitzes, assigning appropriate sales representative or self. Establishes sales territories, quotas and goals and assigns to sales representative. Supervises all advertising schedules and ad developments for all markets of property. Represents company at trade association meetings to promote hotel. Including attending trade shows and conventions. Delivers sales presentations to key clients in coordination with sales representative. Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals. Analyzes and controls expenditures of sales department to conform to budgetary requirements. Prepares periodic sales report showing sales volume, weekly sales reports, and market segment tracking report. Compiles lists of prospective customers for use as sales leads, based on information from ad inquires, trade shows, direct mail response, business and trade journals and other sources. In charge of all tour operator contracts. Responsible for developing, maintaining and growing this market segment for the hotel. Makes outbound lead follow up calls to potential and existing customers by telephone and in person to qualify leads and sell hotel services. Handles inbound sales lead calls to convert calls into sales. Formulates and implements plans for soliciting business. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Four-year college degree in hospitality management, marketing, business, or related degree; or, equivalent experience. Five or more years of hotel sales related experience. Familiarity with hospitality industry practices preferred. Ability to travel locally and overnight. Skills and Abilities Possess knowledge of hospitality, business and basic accounting principles and practices. Effective listening, verbal, written, negotiation and closing skills. Ability to assess customer needs, understand market dynamics and prepare presentations/proposals tailored for individual customers. Ability to meet/exceed expectations for prospecting calls, appointments, presentations, proposals and closes. Ability to achieve customer satisfaction. Strong professionalism, diplomacy, selling skills and work habits. Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure. Organizational skills that result in accurate, timely and thorough work. Ability to compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions. Knowledge of and ability to operate a computer, calculator, phone and other office equipment. Familiarity with Microsoft Outlook, Excel, and Word. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Job Description Operate dish machine; observe sanitation standards; keep kitchen facilities clean; Perform any other duties as directed by Executive Chef.

Performs major repairs and preventative maintenance work to ensure hotel maintenance quality standards are achieved and maintained. Benefits Medical benefits after 60 days of employment PTO and Holiday Pay 401K after one year of employment Employee Appreciation Program Employee Lunches Responsibilities Clean and maintain the pool area and exercise room Keep grounds clear of visible trash and cleans the parking lot, sidewalks, breezeways, stairs, and entrance thoroughly, including weed removal Report any problems that would interfere with guest satisfaction Keep the storage area clean every day and lock all storage areas before clocking out Verify that all exterior lights are working properly Report and fix any safety hazards throughout the hotel Ensure that the stockroom has sufficient inventory to last at least two weeks Preventive Maintenance tasks assigned daily. Other duties as assigned Qualifications High School Diploma/GED required Hospitality experience preferred Completion of a craft apprenticeship or an equivalent number of years of education and production maintenance experience preferred Must be highly motivated and able to work independently We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Revenue & Reservations Manager to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space. The hotel is adjacent to the Miami Airport Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an exempt position and will report to the Director of Sales and Corporate Director of Revenue Management. The ideal Revenue &Reservations Manager will have strong analytical skills, experience with revenue management systems, and a deep understanding of the hospitality industry. As a key member of the revenue management team, you will be responsible for developing and executing pricing strategies, managing inventory, and analyzing market trends to drive profitability and growth. The ideal candidate will have great analytical skills, have a passion to grow in the revenue field and have knowledge of PEP, GRO, R& I, & ONQ system. What will I be doing? As the Revenue & Reservations Manager, you will supply critical analysis on the effect of short-range decisions affecting occupancy, average rate and rooms profit goals within the current 53-week period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Job Responsibilities: Attend daily DT by Hilton Business Review meetings with the DOS Daily review and implementation of room accommodation and rate inventory controls Includes weekly implementation of roll-in controls Ensure group inventory and cut-off dates are managed according to demand Implement all blackout dates and review monthly to adjust Work with Front Office to ensure that sellout strategies are in place, and systems are balanced daily Ensure PMS & General Ledger are balanced daily as it relates to past actuals Develop, monitor and adjust sales and pricing strategies: Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet) Provide critical analysis of strategies, room statistics and demand factors: Review end of month rooms statistics reports including FMS, Monthly RevManagement Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR Review all tentative and definite group bookings, to ensure that they support implemented strategies Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed Analyze past and present trends and make recommendations for future strategies Forecasting: Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget Competitive and Demand Analysis: Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators Maintain historical data on events and performance on any promotions during these demand-generating events Qualifications/ Skills: At least 4 years of progressive hotel sales experience or a 4 year college degree and at least 2 year of related experience or a 2year college degree and 3 or more years of related experience. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with DoubleTree by Hilton standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing name tags. Comply with DoubleTree by Hilton standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Flexibility and long hours are sometimes required. Exerting up to 50 pounds of force occasionally, to lift, carry, push, pull or otherwise move objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Housekeeping Lobby Attendant to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Housekeeping Manager. The Lobby Attendant is responsible for maintaining high standards in all assigned lobby areas, public restrooms, special cleaning assignments and performing Room Attendant duties as necessary. Job Responsibilities: Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Use proper two-way radio etiquette when communicating with other employees. Practice safe work habits to ensure safety to guests, fellow employees and self. Handle items for "Lost and Found" according to the hotel standards. At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. Report maintenance issues to Housekeeping Supervisor/Manager. Be familiar with correct guestroom cleaning procedures to assist if needed. Deliver any clean linen to assigned sections, if necessary. Pick up Room Attendant's dirty linen or trash as needed. Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. Vacuum guest corridors. Keep hallways, public areas and closets neat and organized. Maintain cleanliness and sanitation in public restrooms. Adhere to the schedule for project cleaning of public areas. Maintain the stairwells to hotel standards. Keep ash urns clean and filled with sand. Ensure overall guest satisfaction. Qualifications/ Skills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Embassy Suites by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag. Comply with DoubleTree by Hilton Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a warm and friendly demeanor. Flexible and long hours sometimes required. Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state (property specific). The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Hostess/ Cashier to join our team. This position is 100% on-site, no remote work; this role pays $14.00/hr. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and an Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Food & Beverage Manager. The bartender is responsible for providing timely, accurate and friendly service while seating our guests and closing their transactions at Grab & Go outlet. Job Responsibilities: Warmly and graciously greet all guests upon arrival. When immediate seating is limited, record guest names and number of people in party. Call out name and number of party when tables become available. Provide guests with estimated waiting time. Accommodate special seating requests for guests whenever possible. Seat guest guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. Relay messages to servers and buspersons as needed. Thank guests as they leave and invite them to return Qualifications/ Skills: Be able to communicate and understand the predominant language(s) of our guests. Possess basic math skills and have the ability to handle money and operate a cash register. Be able to work in a standing position for long periods of time (up to 5 hours). Work exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Fluency in a second language preferred, preferably Spanish. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Night Auditor Supervisor (Hotel) to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an hourly non-exempt position and will report to the Front Office Manager. The Night Audit Supervisor is responsible for assisting the front office leadership team while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Job Responsibilities: Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with AFP Management standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with AFP Management standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Monitor all VIP and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. Be familiar with all in-house groups. Be aware of all closed out and restricted dates. Follow and enforce all AFP Management International hotel credit policies. Be able to complete and ensure that a proper bucket check room rate verification report, and housekeeping report have been accurately done and filed. Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. Assist the AFM in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Responsible for issued house bank. Be able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals. Monitor key control to maintain hotel security. Ensure the maximization of room revenue through Rooms Merchandising. Answer all guest inquiries in a timely and professional nature. Be involved in departmental meeting, planning and execution. Help maintain productivity levels at or above budgeted standards. Assist in training and cross training of new hires and current employees on a regular basis. Attend meetings/training as required by management. Qualifications/ Skills: Flexible and long hours sometimes required. Light work -Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. High School diploma or equivalent required. At least 2 to 3 years of progressive experience in a hotel or a related field required. College course work in related field helpful. Previous supervisory responsibility preferred Must have a valid driver's license for the applicable state. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

Daily inspection of guest rooms; maintaining Hilton brand standards, assigning boards, supporting room attendant, houseman efforts.

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Accounts Payable Clerk to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an hourly position paying $21/hr and will report to the Director of Finance/ Controller The Accounts Payable Clerk's is responsible for processing all vendors' invoices accordance with hotel standards. Reconciles daily statements and month-end balancing of payables. In addition, responsible for maintaining the monetary funds of the hotel, issuing and receiving all cashiers' banks, processing all deposits daily, auditing banks regularly, preparing reliable daily financial information and communicating all omissions and deviations to appropriate management Job Responsibilities: Maintain complete knowledge of and comply with all hotel/departmental policies and procedures. Maintain complete knowledge of property management system and manual procedures. Post invoices into payables system for payment ensuring accuracy and pre-authorization of back-up. Match invoices with corresponding purchase order and/or market list. Secure Controller/General Manager and Department Head or Purchasing Manager signature. Review 1099 requirements. Present Invoices to Controller and General Manager for payment with all back-up documentation properly approved and ensure proper ledger coding. Prepare applicable sales taxes invoices for out of State vendors, post them to use tax account. Create new vendor accounts in the system. Ensure each new vendor submits 1099 information and maintain throughout the year. Maintain files for invoices to be paid. Posted invoices must have proper coding and stamp with posting sequence number. Audit AP aging every month. Perform month end and year end closing procedures. Prepare monthly accruals for outstanding invoices not posted and of recurring monthly expenses. Reconcile Food and Beverage receiving sheets to the general ledger. Assist with the entering of month end journal entries. Balance the AP bridge account (goods received w/o an invoice). Reconcile vendor's statements on a monthly basis and follow up on discrepancies. Handle vendor's payment inquiries and disputes. Review payment requests, travel & expenses reports, employee advances and petty cash, and present to the Controller for approval prior to payment. Retrieve and process all deposits in accordance with AFP Management's standards. Issue or redeem cashier banks as needed by the departments with the approval of the Controller. Maintain all cashier contracts. Audit cashier banks as required by AFP Management's standards. Maintain all documentation. Report shortages to supervisor. Maintain a complete record of all funds. Process petty cash receipts and reimbursements on a regular basis and inform management of any deviations to policy. Ensure adequate controls on the General Cashier's fund in accordance with hotel standards. Process “duebacks” on a timely basis Answer telephone within 3 rings, using correct salutations and telephone etiquette Special assignments and duties as assigned by the Controller and/or Staff Accountant. Assist with other Accounting job functions as assigned. Qualifications/ Skills: Ability to input and access information into the computer. Ability to maintain concentration and think clearly. Ability to focus on details and resolve numerical problems. Ability to prioritize, organize and follow up. Ability to maintain confidentiality of pertinent hotel data. Ability to promote positive relations with vendors and staff alike. Ability to provide clear and pleasant telephone communication. Ability to perform job functions with minimal supervision. Ability to work cohesively with other departments and co-workers as part of a team. Prior training in guest relations. Ability to remain stationary at assigned post for extended periods of time. Work exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. College degree, Accounting Major, High school graduate. Two year(s) accounting experience. Ability to communicate in English with guests/visitors/vendors and hotel staff to their understanding. Prior cash handling required. Ability to provide legible communication; compute mathematical calculations. Fluency in a second language, preferably Spanish. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Kitchen Supervisor to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Executive Sous Chef. As the Kitchen Supervisor you are responsible for coordinating, supervising and directing all aspects of the F&B outlets culinary operations, while maintaining profitable food costs, high quality products and service levels. He/She is expected to market ideas to promote business; reduce employees' turnover; maintain revenue and payroll budgets and meet budgeted productivity while maintaining the quality and guest service index high. We are seeking hard-working, flexible, enthusiastic leaders to join our team and promote our culture of care! Job Responsibilities: Assists the chef in the all food service operations and day-to-day operations of the kitchen. Provides direction to kitchen staff, ensuring execution of all employee duties. Monitors kitchen operations to ensure compliance with health and fire department regulations. Ensures compliance with state, federal, and local food handling requirements and standards. Assists in the implementation and management of kitchen and restaurant policies and procedures throughout scheduled shift. Completes the duties of a line cook when needed, and is capable of performing the duties of all kitchen positions. Ensures products are stored at the correct temperatures and the recipe books are up to date with current menu items, portions, and ingredients. Ensures utilization of daily prep sheets and meat/fish yield sheets daily and that product counts are recorded accurately daily. Participates in monthly inventory process. Anticipates, identifies, and corrects any issues with inventory, systems, and staffing. Monitors labor costs to attain budgeted goals within restaurant policies and procedures. Oversees and approves training and development of kitchen staff. Participates in the hiring process by conducting interviews and making hiring recommendations. Assists in completion of all back-of-house employee 30-day and annual reviews. Qualifications/ Skills: Bachelor's degree in restaurant management or certification from culinary school is preferred. A minimum of 3 years' experience in a similar role. Ability to work well in a stressful and fast-paced environment. Excellent problem-solving and conflict management abilities. Outstanding communication and organizational skills. Must be proficient in Windows, company approve spreadsheets and word processing. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Flexible and long hours sometimes required. Ability to lift up to 50 lbs. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multitask. Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Ability to stand during entire shift. Must be able to convey information and ideas clearly. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Sales Manager to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space. The hotel is adjacent to the Miami Airport Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an exempt position and will report to the Director of Sales. The Group Sales Manager is responsible for selling and closing group business including guest rooms, catering & banquet revenues, and room rental. Please note, this role has a heavy banquet & catering sales goal target. This person is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The following are requirements for consideration of this role: Must have a minimum of (1) or more years selling guest rooms, banquets, food & beverage and meeting space in a Full-Service Hotel with a minimum of 10,000 sq ft of meeting and event space. Must have a valid driver's license in the applicable state. Must be skilled in Windows, Company approved spreadsheets and word processing. Job Responsibilities: Attend daily DT by Hilton Business Review meetings with the DOS Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. Sales parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all DoubleTree by Hilton sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the DOS to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Manage goal achievement on a weekly basis Partner with counterpart at Greater Miami CVB to uncover new business opportunities. Qualifications/ Skills: Education & Experience: At least 4 years of progressive hotel sales experience or a 4 year college degree and at least 2 year of related experience or a 2year college degree and 3 or more years of related experience. General Requirements Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with DoubleTree by Hilton standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing name tags. Comply with DoubleTree by Hilton standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Flexibility and long hours are sometimes required. Exerting up to 50 pounds of force occasionally, to lift, carry, push, pull or otherwise move objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Front Desk Agent to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Front Office Manager. The DoubleTree by Hilton Miami Airport Convention Center is seeking a friendly, courteous, and hard-working Front Desk Agent to join our team! Pay rate for this role is $15/hour. Job Responsibilities: Receive accommodation reservations from visitors and take the details of all arriving guests including payment information. Provide information to guests about the procedures, policies and facilities of the hotel. Making accommodation reservations for guests who may be relocating Maintain all guest reservations in accordance with credit card security requirements. Maintain all training requirements as set forth by General Manager. Perform routine cleaning throughout work area to include dusting, mopping, vacuuming and organizational needs, etc. Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies. Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Respond to guest's requests for immediate repairs. Assist other employees in various assignments, such as collecting/delivering dirty linen to laundry, and assisting laundry or housekeeping, as needed. Report lost-and-found items in accordance with hotel procedures. Qualifications/ Skills: 1 year of customer service preferred High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to walk and climb/descend stairs approximately 20% of the time Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

We are looking for an engaged bartender to provide an excellent guest drinking experience by preparing existing and innovating alcoholic or non-alcoholic beverages for our guests and customers. Responsibilities Greet guests Take beverage orders from the restaurant servers or directly from guests Mix drinks, cocktails, and other bar beverages as ordered and in compliance with company standards Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests Prepare inventory or purchase requisitions as needed to replenish supplies Serve snacks or food items to guests seated at the bar where appropriate Demonstrate a thorough knowledge of food and beverage products, menus, and promotions Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed Provide guidance to guests on resort activities, dining options, and general resort and regional information Other duties as assigned Qualifications High School diploma or GED required One year prior bartending experience required Hospitality experience preferred Excellent oral communication skills required Positive interpersonal skills required State applicable health and/or alcohol compliance card Ability and flexibility to work various shifts including nights, weekends, and holidays We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Food and Beverage Supervisor to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Food and Beverage Manager. The Food and Beverage Supervisor is responsible for coordinating, supervising and directing all aspects of the F&B Outlets' operations, while maintaining profitable F&B outlets and high-quality products and service levels. He/She is expected to market ideas to promote business; reduce employees' turnover; maintain revenue and payroll budgets and meet budgeted productivity while maintaining the quality and guest service index high. Job Responsibilities: Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain high standards of personal appearance and grooming. Comply at all times with UCC standards of regulations to encourage safe and efficient hotel operations. Oversee all aspects of the daily operation of the hotel's F&B outlets. Supervise all outlets personnel. Respond to guest complaints in a timely manner Work with other F&B Managers and keep them inform of F&B issues as they arise. Keep immediate supervisor fully inform of all problems or matters requiring his/her attention. Coordinate and monitor all phases of Loss Prevention in the F&B outlets. Prepare and submit required reports, including (but not limited to) payroll, revenue, employee schedules costed out by week, quarterly action plans. Monitor quality of service in all F&B outlets Assist in menu planning and preparation. Ensure compliance with all local liquor laws, and health and sanitation regulations. Be visible on the floor and assist staff as needed during each meal period. Maintain level of liquor inventory controls according to UCC SOP. Do month end liquor inventory Conduct employees performance review in accordance to UCC's Standards Be involved in and/or conduct departmental and hotel training (CARE Committee, Customer Service, Pre-shift, etc.) Interview candidates for front-of-house F&B positions and follow standards for hiring procedures. Participate in required M.O.D program as scheduled Attend meeting/training as required by management. Perform other duties as requested by management. Qualifications/ Skills: At least 4 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 2 years of related experience or a 2-year college and 3 or more years of related experience. Must be proficient in Windows, company approve spreadsheets and word processing. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Flexible and long hours sometimes required. Ability to lift up to 50 lbs. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multitask. Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Ability to stand during entire shift. Must be able to convey information and ideas clearly. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The Miami Airport Convention Center (MACC) and DoubleTree by Hilton Miami Airport Hotel are seeking an experienced Sales Manager to join our team. This position is 100% on-site, no remote work. will be an exempt position and will report to the Director of Sales. The DoubleTree by Hilton Hotel Miami Airport Hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space. Miami Airport Convention Center (MACC) event space includes a 49,000-sf exhibit hall, a 29,000-sf exhibit hall, a 7,000-sf ballroom, a 6,100-sf ballroom and 50 breakouts ranging in size from 300 sf- 2,000- sf. The Sales Manager is responsible for selling and closing group business including guest rooms, food & beverage services, and room rental. The role is multi-faceted as follows: Selling the Miami Airport Convention Center event space Selling group rooms at the DoubleTree by Hilton in conjunction with convention space target of 10-100 rooms peak (or as delegated by the DOSM) Selling group banquet, audio visual and room rental This person is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The following are requirements for consideration of this role: Must have a minimum of (1) or more years selling guest rooms, banquets, food & beverage and meeting space in a Full-Service Hotel with a minimum of 10,000 sq ft of meeting and event space. Must have a valid driver's license in the applicable state. Must be skilled in Windows, Company approved spreadsheets and word processing. Job Responsibilities: Attend daily DT by Hilton Business Review meetings with the DOS Develop a complete knowledge of company sales policies and SOP's and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within an established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. Sales parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Embassy Suites by Hilton sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the DOS to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of the Inquiry Day Program. Manage goal achievement on a weekly basis Qualifications/ Skills: At least 4 years of progressive hotel sales experience or a 4 year college degree and at least 2 year of related experience or a 2year college degree and 3 or more years of related experience. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with DoubleTree by Hilton standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing name tags. Comply with DoubleTree by Hilton standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Flexibility and long hours are sometimes required. Exerting up to 50 pounds of force occasionally, lifting, carrying, pushing, pull or otherwise moving objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced room attendant to join our team. This position is 100% on-site, no remote work; this role pays $15.00 an hour. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and an Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an hourly position and will report to the Housekeeping Supervisors & Manager. Job Responsibilities: Change bed linen daily. Vacuum carpeting. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. Take responsibility for the pass key and make sure it is turned in daily. Turn in immediately all "lost and found" items to Security. Shut off all lights, TVs, and air conditioners when leaving the room. Assist Housekeeping in any additional cleaning chores they may assign. Qualifications/ Skills: Detail-oriented and thorough. Ability to remain discreet and respect the privacy of guests. Ability to perform consistent work to the highest of standards. Ability to interact with guests in a pleasant, friendly way. Ability to work collaboratively within a team while also being self-motivated. Excellent time management skills. Ability to perform job functions with minimal supervision. Work exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

Job Description Check guests in and out; follow principles of accounting; close out the house; uphold standards of service and hospitality.

TITLE: Banquet Server DEPARTMENT: Banquets REPORTS TO: Banquet Manager Who We Are: Wurzak Hotel Group is a leader in vertically-integrated hospitality, and we've successfully developed and managed a growing portfolio of top tier branded assets throughout some of the most pivotal moments in the last three decades- proving our position as one of the industry's premier hotel investment groups. We are a premium hotel portfolio and a great core management team, with hotels currently under construction and robust acquisition pipeline, looking to build out our above-property support functions. Mission Statement: To deliver memorable experiences and create meaningful moments in the lives of our guests and team members. What We Offer: Generous PTO and Holiday Pay 401K after 1 year of employment Competitive Wages Health Benefits after 60 Days of Employment Employee Recognition Luncheons Job Summary: The Banquet Captain is responsible for ensuring that all food and beverage service for functions in the banquet department are served according to standards. Captain provides oversight and direction to Banquet Servers. Banquet captains work in hotels and independent banquet halls to ensure the perfect execution of large dinners, receptions and events that require food and beverages. Banquet captains are the front of house for these events, making sure that the tables are decorated correctly, the food is presented well, and service goes off without a hitch. Banquet captains are in charge of floor staff, and make sure that they are in uniform and serving the clients in a speedy and friendly manner. They are the liaison to the chefs and cooking staff in the back, letting them know what food needs to be replenished. The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; has knowledge of banquet preparations and operations; can comprehend and deliver service standards; excels at guest and team member relations and etiquette; and comprehends to importance of complying with applicable federal, state, and local health and safety regulations. Has at least 2-3+ years experience as a Banquet Captain or Captain in an upscale restaurant, or full-service hotel. Banquet Captains should be available for flexible work hours (weekends and extended eight-hour days) and variable schedules (days, nights, weekends, holidays, etc.). General Requirements Primary duties and responsibilities include, but are not limited to, the following: Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name-tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended. Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately. Respond in positive, calm tone to guest and team members at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons. Transport necessary supplies from storage areas to service area. Fold napkins, set linen/skirting on tables. Set tables according to service standards. Set up all condiments and beverages. Ensure a sufficient supply of all silverware, glassware and chinaware for service. Greet guests as they arrive and assist them with seating at tables. Monitor surrounding and report concerns to supervisor. Open and serve wine/champagne bottles. Serve all food courses and beverage items to guests in accordance with function requirements and Hotel standards. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements. Complete closing side duties. Attend training, meetings, and other department events, as scheduled. All other duties as assigned by manager. Education and Experience: High school diploma or GED One or more years of related experience Familiarity with hospitality industry practices preferred Working Conditions & Physical Effort: Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Housekeeping Supervisor to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be a non-exempt position and will report to the Housekeeping Manager. The Housekeeping Floor Supervisor is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations. Job Responsibilities: Ensure employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained. Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant's board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked. Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily. Maintain key control. Supervise Laundry employees, when applicable. Communicate with Guest Services regarding information about discrepant rooms. Physically check the room to determine status. Handle items for "Lost and Found" according to the standards. Carry an active pager/radio to maintain contact with the Front Office and/or Engineering. Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment. Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards. Initiate work orders for repairs and maintenance; follow through on each work order until completed. Oversee training of Room Attendants. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Assist Housekeeping Management in preparation of Standard of the Week. Monitor all V.I.P.'s, special guests and requests. Ensure overall guest satisfaction. Qualifications/ Skills: Must be able to multitask and prioritize departmental functions to meet deadlines. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Doubletree by Hilton Miami Airport Convention Center Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Doubletree by Hilton Miami Airport Convention Center standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Flexible and long hours sometimes required. Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D