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Drake University Remote jobs - 58 jobs

  • Academic Advising Specialist

    Drake University 4.2company rating

    Iowa jobs

    Title: Academic Advising Specialist 997421 Salary: Commensurate with experience and qualifications of the selected candidate Drake Blended Advising Model: The Drake Blended Advising Model is a team-based approach developed to meet the evolving academic, personal, and professional needs of students, and positively impact retention and persistence to graduation. Job Summary: Drake University is seeking two highly motivated and detail orientated academic advising professionals who value equity and inclusion to serve as academic advising specialists (1) within the College of Arts and Sciences and (1) within the Zimpleman College of Business. Under the direct supervision of an assistant or associate dean within the respective academic college, the academic advising specialists will be key contributors to the successful transition and matriculation of their assigned student caseloads from orientation to graduation. Work Schedule & Location/Remote Work/Hybrid Opportunities: These positions are on-campus positions. Typical work schedule includes Monday through Friday 8:00 a.m. - 4:30 p.m. Some weekend and evening hours may be requested. Upon successful completion of onboarding process and continued satisfactory performance, a customized work arrangement (such as some flexibility with hours and remote work), may be possible. Minimum Qualifications: Bachelor's Degree At least two years of experience in education. Will consider graduate assistantship or graduate level internship(s) when calculating years of experience Experience with, and enthusiasm for, collaborating with diverse student, staff, faculty, and community constituencies Preferred Qualifications: Master's Degree 2+ years of experience within academic advising in higher education or a related higher education content area Working knowledge of the principles, practices and techniques of academic advising and the ability to apply such principles, practices and techniques to academic advising, retention, and student success Strong interpersonal, oral, and written electronic communication skills sufficient to prepare, explain, and present messages and materials for diverse audiences and maintain positive relationships Strong organizational skills and an ability to maintain accurate, detailed records. Capable of managing projects with competing priorities and deadlines Provide responsive, accurate, and detail-oriented student-centered support Ability to build cooperative, collaborative partnerships across the University to support student retention and success Job Duties: 55% - Academic Advising and Registration: Facilitate students' transition to Drake by providing general information about university academic requirements, policies, processes, and resources. Facilitate introductions to faculty mentors/advisors as appropriate. Advise an assigned caseload of students and provide support in making recommendations regarding program of study, degree requirements, course offerings, education planning, and necessary testing and pre-requisites for curricular requirements. Provide accurate, detailed information about applicability of transfer credits and time and path to degree. Provide support and outreach for registration preparation. Track and monitor progress toward degree. Maintain accurate and detailed student records, including degree audits, academic petitions and substitutions, and curricular files using various technology systems (i.e.; Banner, Starfish, etc.). Assists with graduation applications, candidacy petitions, and degree verifications. Serve as a member of the university advising council. Collaborate with Director of Advising, advising specialist colleagues internal and external to home academic college, and faculty mentors/advisors to implement advising policies, procedures, communications, and training as agreed upon by the university advising council. Assist various campus offices with the operational aspects of advising, including faculty mentor training and support, study abroad planning and equates, NCAA athletic certifications, transfer credit evaluations, etc. 40% - Student Success and Retention: Collaborate on academic unit and university initiatives to support retention and persistence, including but not limited to summer melt mitigation, bridge programs, academic recovery plans and proactive student interventions. Serve as a resource for academic support such as time management, study skills, and approaching professors and connect students to, key student support resources and make referrals as appropriate. Participate in new and continuing student programming, including but not limited to orientation planning for new student transition and implementing the college advising and registration process for continuing students. Assist college/school with the student academic standing process, including probation and suspension, dismissals, withdrawals, reinstatements, and re- enrollments. 5% - Other duties as assigned. Special Instructions to Applicants: For consideration, you must apply online. Please include a resume and cover letter. If you have any questions about this job positing or the application process, please email ********************* . Review of Applications Begins: A review of applications will begin immediately. This position will remain open until filled.
    $43k-53k yearly est. Easy Apply 36d ago
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  • Family Technical Support Analyst I

    Pearson 4.7company rating

    Des Moines, IA jobs

    **Company Summary** **:** Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the K-12 education community including online courses, a program for homebound students, a digital learning platform, and more. Hundreds of schools, school districts, state departments of education and other educational institutions, serving tens of thousands of students throughout the U.S. and beyond, are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily providing technical support services to students and caretakers as they set up and use our technology to learn at a distance from initial startup, troubleshooting, and virus/spyware removal to resolution of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, hardware, printer, and broadband network issues by actively listening to the caller and asking appropriate questions to build a solution + Troubleshoot LMS (online school) issues (Internet/application issues) + Log all calls in call tracking system, creating detailed, accurate entries + Escalate calls when necessary, according to guidelines + Remote into callers' computers when necessary, using the appropriate department tech support processes + Define and feedback/recap user problems while providing a detailed solution to resolve each issue + Proactively follow-up (outbound) with callers (in between inbound calls) to verify that problems were resolved + Respond to voicemails and Webmails, and create trouble tickets as necessary + Maintain a current level of understanding of the details of home networking, high-speed Internet, and application functionality + Act as liaison for web-based application problems between users and developers + Assist in the collection of data for identifying user requirements that may result in future system development or training + Keep current with development of new system features + Work with manager to implement products and processes to increase Family Technical Support team efficiencies and quality + Perform other duties as assigned **Customer Connections Support Responsibilities** **:** + Handle inbound calls professionally, accurately, consistently, and efficiently + Facilitate the enrollment process by answering general pre-enrollment questions and encouraging families to enroll + Identify families who may need additional support through the enrollment process and transfer to an enrollment counselor + Provide administrative support for the "end of year" school returns process + Perform triage on inbound calls to the main number and transfer to the appropriate staff + Respond to inbound emails, voicemails, and WebMails + Place outbound calls on demand for marketing, enrollment, and other departments as appropriate + Provide training support by nesting with new agents and answering questions as a "rover" in the Training Facility + Act as a subject matter expert and peer mentor for the team as appropriate + Other duties as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional interpersonal skills and proven positive attitude + Highly detailed oriented + Proven problem-solving methodology + Outstanding resourcefulness and creativity in providing timely service to callers + Demonstrated ability to learn and apply large amounts of detailed information rapidly + Proven ability to multitask in a fast-paced environment + Excellent organizational and time management skills, including the ability to work within a highly structured schedule with strict policies around time off and attendance + Demonstrated ability to manage stressful situations in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge of the Application Service Provider (ASP) model, Windows 7 and Windows 10, Office 2010 and later, including Word, Excel, PowerPoint, Chrome, Firefox, Edge, and Safari, and the Google Office Suite + Mac and/or Chromebook experience a plus + Strong remote troubleshooting and working knowledge of ISP's, high speed connections (DSL/Cable-Modem) and TCP/IP + Strong remote troubleshooting and working knowledge of home networking/devices and wireless devices + Ability to make quick and clear decisions in accordance with company policy + Demonstrated ability to organize, prioritize and multitask while managing users' expectations + College degree preferred + CompTIA A+, and CompTIA N+ a plus Compensation at Pearson is influenced by factors including skill set, experience, and location. The full-time salary range for this role is **USD 20 - 22 per hour.** This position is not bonus eligible. Information on benefits can be found here. Applications will be accepted through **January 30, 2026** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Infrastructure and Cloud Operations **Job Family:** TECHNOLOGY **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 22184 \#location
    $38k-65k yearly est. 3d ago
  • Anticipated- Certified Teacher-FCS-Peet

    Cedar Falls Community Schools 3.3company rating

    Cedar Falls, IA jobs

    Duties and Responsibilities of the Teacher Each teacher shall be under the direction of the superintendent of schools and the appropriate director, and immediately responsible to the building principal for carrying out policies of the Board of Education as they relate to the functions of the school, to the classroom, and to the immediate contact with pupils and parents. The teacher's specific responsibilities include: To hold a valid license, issued by the Iowa Board of Educational Examiners, endorsed for the position assigned. To diagnose, prescribe, evaluate, and guide student learning experiences, in concert with current goals and objectives; such functions to be performed as an individual teacher or in concert with other staff members. To share responsibility for the development of curriculum, educational procedures, and student activities to be used in achieving goals and objectives. To supervise all associates and volunteers who assist in serving students for whom the teacher is responsible. To evaluate and assess student achievement and to use the information thus gained as a basis for developing additional educational strategies. To provide for the care and protection of school property. To participate in the district's in-service training program. To maintain cordial and cooperative working relations with colleagues. To be responsible for such co-curricular matters and other duties beyond the regular classroom activities as may be determined by the building principal. To provide comprehensive reports to the parents or guardians and the principal on the academic progress and development of each student. To maintain good public relations and appropriate school-community and school-home working relationships. To be flexible, energetic, innovative and imaginative in providing learning activities for students. To recognize each student as an individual and to attempt to enhance the student's self image. To demonstrate competence in the Iowa Teaching Standards: Demonstrates ability to enhance academic performance and support for implementation of the school district's student achievement goals. Demonstrates competence in content knowledge appropriate to the teaching position. Demonstrates competence in planning and preparing for instruction. Uses strategies to deliver instruction that meet the multiple learning needs of students. Uses a variety of methods to monitor student learning. Demonstrates competence in classroom management. Engages in professional growth. Fulfills professional responsibilities established by the school district.
    $43k-57k yearly est. 57d ago
  • Postdoctoral Scholar - ARCTICenter

    University of Northern Iowa 4.1company rating

    Cedar Falls, IA jobs

    If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: Primary Function: Assists with the direction and implementation of research projects and other programmatic activities at the Arctic, Remote and Cold Territories Interdisciplinary Center (ARCTICenter) with a focus on community sustainability, adaptation and development (e.g., fisheries, tourism, Indigenous economies, subsistence, etc.) in the Arctic (with the focus on Alaska); pursues individual research in social and sustainability sciences and/or disciplinary scholarship; conducts applied and methodological research (quantitative, qualitative or mixed-methods) in a highly collaborative setting; collaborates with researchers from other institutions and participates in National Science Foundation (NSF) grant activities; receives training and assists with report and proposal writing; attends ARCTICenter meetings and participates in other departmental activities as appropriate; and trains and supervises graduate and undergraduate-level students. Qualifications: Doctoral or equivalent degree in geography, political science, planning, economics, sociology, demography, anthropology, public policy, indigenous studies or related field required. ABD and fall 2025 graduates will be considered. Demonstrated knowledge of Arctic regions or other remote and peripheral areas; and experience with quantitative and/or qualitative methods also required. Experience with Indigenous communities preferred. Student experience will be considered. This position is primarily based in Iowa; however, remote work from Alaska may be considered due to the focus of the position. Employees approved for remote work must comply with the requirements of our remote work policy and agreement. The ARCTICenter is a hub for Arctic social and sustainability sciences research funded by various U.S. and international organizations. The position is expected to continue for 24 months pending availability of funds. Position Details: Job Category: Professional and Scientific Type of Position: Term Service Schedule: Calendar Year Application Instructions: All application materials received by November 30, 2025, will be given full consideration. To apply for this position, please click on "Apply" and complete the Employment Application. The following materials must be attached when applying: 1) Resume 2) Cover Letter You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email *********************** or call ************. Compensation: $50,000 to Commensurate Pay Grade: 118 Pay Basis: Salary Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus
    $50k yearly Auto-Apply 60d+ ago
  • Investment Systems Administration Specialist (open to remote)

    Reinsurance Group of America 4.7company rating

    Iowa jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms). What you will do * Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets. * Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support. * Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams * Manage relationships with external Investment system vendors including invoice reconciliation and disbursement. * Manage user access, permissions, and entitlements across investment systems. * Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls. * Maintain vendor repositories and track application versions. * Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency. * Drive continuous process improvement and automation across platforms. * Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency. Education and Experience Required * Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND * 7+ years' experience in the investment industry INCLUDING: * 5+ years' experience with investment operations processes and systems * 5+ years' experience with data management processes, functions, and methodologies * 2+ years' experience as a liaison to IT as a system Product Owner OR * Master's degree in Accounting, Finance, Math or equivalent field AND * 5+ years' experience in the investment industry Preferred * Experience with data visualization software (Tableau, PowerBI etc.) * Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform * Experience with Azure DevOps or similar tool * Experience with SQL Server Management Studio Skills and Abilities Required * Exceptional investigative, analytical, and problem-solving skills * Leader and role model in a highly collaborative environment * Intermediate knowledge of broad investments operations and market data * Well organized with the ability to multi-task and effectively manage changing priorities * Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines * Ability to translate business needs and problems into viable/ accepted solutions * Ability to work independently with little supervision, as well as in a team * Advanced Knowledge of Microsoft products, Visio * Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions) * Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software. #LI-MB1 What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you. Compensation Range: $104,350.00 - $155,350.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $33k-38k yearly est. 60d+ ago
  • Utility Plant Remote Operator - Facilities Planning and Management

    Iowa State University 4.6company rating

    Ames, IA jobs

    Position Title:Utility Plant Remote Operator - Facilities Planning and ManagementJob Group:MeritRequired Minimum Qualifications:• Must have a high school diploma or GED. • Must maintain a valid driver license and ability to operate university vehicles. • Four years of experience in the operation and maintenance of gas/oil package boilers, large centrifugal chillers, and absorption chillers. • Must have the appropriate EPA approved certification to handle refrigerants, Type II (high pressure), Type III (low pressure) or Universal (low & high pressure). • Possession of a license similar to the State of Minnesota Second Class A Engineer license or ability to become licensed within 6-months.Preferred Qualifications:-Experience working in an industrial plant, process plant, or power plant. -Experience operating gas boilers. -Experience operating centrifugal chillers. -Experience in water treatment tasks such as water testing and maintaining chemical feed systems. -Experience operating pumps, fans, conveyors, or other similar equipment.Job Description:Iowa State University is seeking qualified candidates for the position of Utility Plant Remote Facility Operator within the Facilities Planning and Management department. This role, under general supervision, is responsible for operating remote thermal energy facilities that generate steam, compressed air, and chilled water for outlying facilities. About the role: Operate and maintain boilers, chillers, and auxiliary equipment in remote thermal energy facilities. Repair and install various piping systems, including flanged, copper, threaded, and plastic. Use chainfalls, hoists, and chokers to safely position large, heavy components. Perform water treatment tasks such as water testing and maintaining chemical feed systems. Maintain and operate reverse osmosis and zeolite softener pretreatment systems. Conduct leak tests, transfer refrigerants, and handle Freon refrigerants in compliance with EPA regulations. Perform minor electrical work, including disconnecting and hooking up electric motor leads, solenoid valves, and other small equipment. Communicate effectively with central utility plant operations to coordinate the operation of remote facility production equipment. About you: Strong mechanical aptitude with knowledge of mechanical, pneumatic, electrical, and gas-powered equipment. Experience in operating and maintaining boilers, chillers, and auxiliary equipment. Knowledge of piping systems and experience in their repair and installation. Familiarity with water treatment processes and chemical feed systems. Understanding of EPA regulations regarding refrigerants. Ability to perform minor electrical tasks. Commitment to safety protocols, including the use and maintenance of PPE. Ability to be trained on new equipment and apply that training effectively. Effective communication skills to interact with operations staff, maintenance teams, and the public, ensuring excellent customer service. About us: Join a team dedicated to the upkeep and improvement of Iowa State University's campus, impacting the lives of students, staff, and faculty every day. FP&M is committed to the growth and well-being of its employees, offering opportunities for both professional and personal development. Be part of a team that plays a crucial role in ensuring the smooth operation of our campus infrastructure. Work with a team that values collaboration and collective success. Benefit from resources and support aimed at fostering your career advancement and job satisfaction. Knowledge, Skills, and Abilities • Knowledge of power plant systems and equipment, in particular package boilers and chilled water production systems. • Knowledge of tools and methods used to troubleshoot, repair and maintain chilled water production equipment, package boilers, and piping systems. • Knowledge of OSHA regulations and the ability to comply with OSHA procedures. • Knowledge in principles of electricity. • Skill in the operation of chilled water production equipment and package boilers. • Ability to interpret and record operating readings. • Ability to read and understand blueprints, control system drawings, and repair manuals. • Ability to perform basic math computations. • Ability to communicate effectively. • Ability to follow oral and written instructions. • Ability to provide training and instruction in the repair of production equipment. • Physical requirements: Must be able to move and lift at least 80 lbs. • Must be able to climb stairs and work in an industrial environment. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:5470aApplication Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program Original Posting Date:January 12, 2026Posting Close Date:January 26, 2026Job Requisition Number:R18453
    $38k-51k yearly est. Auto-Apply 4d ago
  • Clinical Services Liaison - Otolaryngology

    University of Iowa 4.4company rating

    Iowa City, IA jobs

    BASIC FUNCTION Provide complex scheduling support for several surgical divisions in the Department of Otolaryngology. Oversee and manage the patient care process, resources, and other administrative tasks. Assist with problem solving of scheduling issues. Assist with EPIC In basket and schedulable orders work queues, email, outside referring and internal referring providers, and outlook reception/scheduling incoming email. Coordination of complex follow-up appointments. Schedule surgical cases and in office procedures. Coordinate prior authorizations and predeterminations for complex procedures. Works with patients to investigate and arrange alternative funding sources (e.g., community and institutional) for necessary procedures. Review patient charges to ensure accuracy and answer questions concerning billing procedures and charges. Key areas of responsibility include providing patient access services to UI Health Care, Epic Cadence template management, communicate/collaborate with internal and external constituents, operations, and performance standards. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. KEY AREAS OF RESPONSIBILITY Provide Patient Access Services to Clinical and Non-Clinical Departments: * Provide frontline clinic operation support, such as the coordination of patient appointment scheduling, the preparation of pre-registration paperwork for patient visits, obtaining and verifying pre-authorizations, and the education of patients regarding billing process and additional financial responsibilities. * Follows the scheduling policies to facilitate all patient appointments. * Provides back up for scheduling maintenance functions as deemed necessary. * Assists with provider schedules (Master schedules, daily templates and clinic closures) for clinics as assigned. * Ability to work varying hours between 7 AM and 5 PM as needed. * Attends staff meetings as needed. * May perform other duties as assigned. * Provide services for patients such as interpretation, support in obtaining care, navigating the delivery system, or addressing care/service issues. * Supervise the delivery of services such as health information, clinic scheduling and operations, etc. * Perform tasks/inspections to meet compliance goals, patient/customer satisfaction expectations. * Oversee and maintain the clinical schedule of the faculty. * Oversee and monitor correspondence including inquiries and complaints from the public. * Serves as an intermediary between patients and nursing personnel concerning scheduling concerns and medical needs. * Negotiates appointments with patients and other departments. * Negotiates schedule changes with providers and communicates changes with staff/supervisors. * Collaborate with peers and co-workers to enhance the delivery of health care. * Provide feedback to management on means to achieve goals and resolve service issues. Patient Satisfaction/ Service Excellence: * Provide high level customer service with internal and external customers, including patients, visitors, physicians and other clinical staff. * Ensure patient satisfaction and safety by ensuring calls and inquiries are documented and triaged appropriately. * Address concerns of patients, provide service recovery, and escalate issues as needed. Operations and Quality Standards/ Improvement: * Recommend processes to enhance patient and customer satisfaction. * Review scheduling templates and make recommendations for improvement opportunities related to patient access and clinical operations. Human Resources Management: * May provide training or other aspects of the onboarding process for students and other staff. Financial Management: * Collaborate with others regarding the management of Pre-Access and Financial Counseling. QUALIFICATIONS * A Bachelor's degree or an equivalent combination of education and experience is required. * Excellent written and verbal communication skills are required. * 6 months related experience is required. * Proficiency in computer applications including Microsoft Excel, Word, Outlook, and OneNote is required. * Experience in an outpatient clinic setting is highly desirable. * Previous customer service experience is highly desirable. * Experience with Epic Optime is highly desirable * Experience with hospital operations and/or Ambulatory Clinic operations is desirable. * Experience with EPIC is desirable. * Experience with scheduling is desirable. * Experience with in person patient interactions is desirable. * Knowledge of University of Iowa Health Care policies, procedures and regulations is desirable. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact **********************. Additional Information * Classification Title: Clinic Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Ashley Nelson * Contact Email: **********************
    $52k-70k yearly est. Easy Apply 37d ago
  • Analytical Reporting Analyst Intern (Summer 2026)

    Aegon 4.4company rating

    Cedar Rapids, IA jobs

    Job Family Administrative Services About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Internships are short-term work experiences for a designated period of time that allow college students the opportunity to observe and participate in the professional work environment, to explore how his/her interests relate to possible careers, and to gain practical experience in an industry relating to their field of study. Job Description Responsibilities: * Support business processes that directly impact Transamerica financials * Assist with quarterly IFRS, Financial Plan/Capital Reforecast, Principles Based Reserves, and C3P1 models, as well as annual Medium-Term Plan, and Cash Flow Testing models * Support the annual setting of economic assumptions by working cohesively with members of Life, Health, Annuity, and Risk areas * Engage in annual discussions regarding economic assumption changes and assist with the creation of model files that reflect the updated assumptions * Provide AXIS format asset inventory, economic assumption, and investment input files to support Asset and Liability Management analysis on a regular basis * Collaborate with more senior analysts on the development of asset-related code updates in AXIS models, and support asset-only user testing of the updates * Learn how to explain model results attribution and reconciliation * Provide support and input required for change management documentation each quarter for assumption and/or system updates * Aid in resolving potential issues and escalating when appropriate Qualifications: * Currently pursuing an undergraduate degree in math, actuarial science, statistics, related science field, finance, or related business field. Internships are not available for students who have completed their college education or who will graduate prior to the conclusion of the internship * Interest, knowledge, and awareness of insurance liability, asset valuation, derivatives modeling, liquidity management, machine learning, artificial intelligence * Familiarity with investment and finance concepts, and be able to creatively apply in solving analytical problems in the business setting Preferred Qualifications: * Ability to use code (Python, VBA) to help automate tasks and increase efficiency Proficiency with Microsoft Excel * Familiarity with using modeling systems, particularly AXIS * Knowledge of asset liability management processes in insurance or banking * Understanding of actuarial and accounting Working Conditions: * Interns will work hybrid in Cedar Rapids, IA * Tuesday, Wednesday, and Thursday will be in office; Monday and Friday will be work from home days Compensation: The salary for this position generally ranges between $23.00 - 25.00 per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Full-time interns will receive an intern allowance to cover costs of relocation including housing, mileage, and travel expenses. Disclaimer: Beware of fake job offers! We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note: * We will never request personal information such as ID or payment for equipment upfront. * Official offers are sent via DocuSign following a verbal offer-not through text or email. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $23-25 hourly Auto-Apply 26d ago
  • Product Internship - Summer of 2026 - Aegon AM

    Aegon 4.4company rating

    Cedar Rapids, IA jobs

    PLEASE NOTE: We are looking to hire one (1) summer of 2026 intern, with the intern working out of either our Cedar Rapids, IA or Chicago, IL office and under a hybrid work model. We are unable to hire on a remote, work-from-home basis. This internship is not available for students who have completed their college undergraduate education or who will graduate prior to the conclusion of the internship. Aegon Asset Management (Aegon AM) is a leading global investor. Our 350 investment professionals manage and advise on assets of US $384 billion for a global client base of pension plans, public funds, insurance companies, banks, wealth managers, family offices and foundations. We organize our firm around four investment platforms: fixed income, real assets, equities and multi-asset & solutions, which includes a fiduciary and multi-manager business. Each investment platform has dedicated teams with deep asset-class expertise, organized globally and committed to maximizing client benefit from their specialist areas. We are an international business: Our 1,125 employees work from 14 locations across Europe, the Americas and Asia. We share a common belief in fundamental, research-driven active management, underpinned by effective risk management and a commitment to responsible investment. Job Description Responsibilities: * Support analysis of market trends for new product developments, including ETF and SMA. * Support ongoing automation of product data across internal systems and external reporting. * Support workstreams related to new product implementation. Qualifications: * To qualify for the internship, applicants must be currently enrolled full-time at a college or university pursuing a bachelor's degree (Business, Finance, Data Analytics or related major preferred). * Internships are not available for students who have completed their college education or who will graduate prior to the conclusion of the internship. * Strong organizational skills and attention to detail. * Familiarity with or interest in data management and reporting technology solutions. * Strong organizations skills to document and track workflows. * Demonstrated interest in financial markets, asset management, and enterprise systems. Compensation: Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. The hourly wage for this position generally ranges between $20 - $22 per hour. This range is an estimate, based on potential qualifications and operational needs. What We Offer: For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Benefits Package: * Pension Plan. * 401k Match. * Employee Stock Purchase Plan. * Tuition Reimbursement. * Disability Insurance. * Medical Insurance. * Dental Insurance. * Vision Insurance. * Employee Discounts. * Career Training & Development Opportunities. Health and Work / Life Balance Benefits: * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars. * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance. * Employee Assistance Program. * College Coach Program. * Back-Up Care Program. * PTO for Volunteer Hours. * Employee Matching Gifts Program. * Employee Resource Groups. * Inclusion and Diversity Programs. * Employee Recognition Program. * Referral Bonus Programs. Job and compensation levels depend upon an applicant's qualifications including the extent of candidate's relevant experience and other job-related factors and will be determined by hiring supervisors/managers and HR. At Aegon Asset Management, we are committed to fostering a diverse workforce and an inclusive culture. We are more than a global Asset Management firm - we are a people business, and we recognize that delivering excellent client outcomes comes from embracing diverse perspectives. We value diversity in the full range of human uniqueness without limitation including race, gender, ability, language, culture, beliefs, age, origin, background, perspectives and experiences. #LI-Hybrid Why Work for Us At Aegon Asset Management, we invest in You. Our people are our greatest asset; with a competitive rewards program including incentive compensation, health and wellness benefits, retirement programs, and learning and development opportunities, our employees are engaged and empowered. Come be a part of driving our success! Equal Opportunity Employer: AEGON USA Realty Advisors, LLC, is an Equal Employment Opportunity/ Affirmative Action Employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws. Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Aegon Companies. Please contact: ***************************** if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs. Technical Assistance: If you experience technical problems during the application process, please email *****************************.
    $20-22 hourly Auto-Apply 10d ago
  • Executive Director, International Tax Special Projects

    Reinsurance Group of America 4.7company rating

    Iowa jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Overview The Executive Director, International Tax Special Projects manages and is responsible for special projects pertaining to international tax, including the implementation of new global tax regimes to ensure compliance with tax laws and regulations. Provides leadership for tax related compliance for areas of responsibility. Performs tax planning analysis and research and makes recommendations to the VP, International Tax to minimize tax liability for area of responsibility. Location: The successful candidate will be ideally located at RGA's HQs in Chesterfield, Missouri in a hybrid work arrangement. For candidates outside of St. Louis, MO, RGA may consider offering relocation assistance or possibly allow a fully-remote work arrangement for exceptionally qualified candidates. What you will do * Monitor changes in the tax law pertaining to the OECD BEPS initiative (e.g., Pillar II), the new Bermuda corporate income tax, public country by country reporting, and other new global tax regimes. Advise management of the impact. * Collaborate with external tax advisors to understand relevant rules and the applicability to the company, modeling changes in tax law and leading the team to implement changes. * Works closely with the Global Tax team to train and provide oversight on the accounting implementation for new global tax regimes. Makes recommendations to minimize the tax impact of new regimes, collaborating with VP, International Tax, relevant stakeholders and external advisors. * Oversee the ASC 740 quarterly calculation for Pillar 2 and Bermuda corporate income tax. * Manages work area activities including, but not limited to, team/department workflow, establishing and monitoring quality goals, reviewing work completed by direct reports, ensuring timeliness and quality of tax preparation and reports and communication to associates and management. * Develops and maintains relationships with local consultants and RGA associates globally and locally. * Assists with the review of tax returns and other compliance activities pertaining to RGA's international operations, working closely and effectively with other team members with this area of responsibility. * Fosters a positive and engaged work environment. Mentors associates and gives guidance on associate development. * Manages international tax internal controls with respect to implementation of new global tax regimes and ensures they are properly adhered to for SOX compliance. * Coordinates with the SVP Global Tax to monitor the function's budget, ensuring efficient and impactful spending decisions to support functional goals. Serves as a point of contact for external advisors on invoicing and budgeting matters. * Maintains frequent contact with senior management and staff associates in finance to facilitate accomplishment of the company's objectives. * Participates in ACLI, coalitions, and lobbying efforts regarding area of responsibility. * Assists VP, International Tax with other special projects as they arise. Qualifications * Bachelor's Degree in Arts/Sciences (BA/BS) Bachelor's degree in accounting, finance or equivalent experience, (graduate/Masters degree in tax is preferred asset) * Certified Public Accountant (CPA) designation * 10+ Years Tax experience * 5+ Years International tax experience * 4+ Years Supervisory/management experience * 5+ Years Public accounting experience would be ideal * 3+ years insurance/reinsurance accounting experience is a preferred asset * Basic Word and advanced Excel skills * Advanced knowledge of international tax concepts and broad business practices * Advanced tax research and analytical skills * Advanced skills in managing multiple tasks and projects simultaneously, including the ability to delegate key areas of responsibility * Advanced persuasion skills when working with internal and external partners to resolve issues/problems * Advanced oral and written communication skills, demonstrating the ability to convey tax terminology that is meaningful and well received by internal and external contacts * Advanced project management skills * Advanced ability to investigate, analyze and solve complex problems/issues * Advanced skills in translating business needs and problems into recommendations and possible solutions * Advanced ability to analyze and improve business processes * Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines * Advanced ability to work well within a team and foster teamwork environment #LI-DL1 #LI-HYBRID What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $123,500.00 - $184,050.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $123.5k-184.1k yearly 60d+ ago
  • Library - Head of Technical Services

    Grinnell College 4.3company rating

    Grinnell, IA jobs

    Grinnell College Libraries seeks applications from innovative, dedicated, and team-oriented librarians interested in becoming our Head of Technical Services. This is a renewable, non-tenure-track position reporting to the Librarian of the College and appointment is possible at either the Assistant or Associate Professor rank, depending upon qualifications. The person moving into this vital leadership role will supervise and facilitate the work of five cataloging, ERM, and acquisition staff. This position leads the development, implementation, and assessment of processes essential to information discovery and access, including processes for: original and copy cataloging; metadata creation for licensed and open source information resources; strategic approaches to electronic resource acquisition and management; and collaboration with other library departments to support our systems and discovery platforms, primarily Ex Libris Alma/Primo. The Head of Technical services will join a team of teacher-librarians and share in departmental liaison responsibilities which include collection development and library instruction, such as one-shot sessions and research consultations in liaison area(s).The Libraries will support the successful candidate in conducting scholarship and service activities consistent with a faculty appointment and in maintaining skills and knowledge through continuing professional development. Partial remote work is possible. Salary will be commensurate with experience and qualifications, but minimum starting salary would be $76,000 for Assistant Professor and $85,000 for Associate Professor. Required: * Graduate degree from an ALA-accredited program. * Minimum of 3 years of relevant library experience, pre- or post-MLS * Supervisory experience and/or evidence of the ability to be an effective team leader who fosters an inclusive, efficient, and collegial workplace. * Knowledge of issues related to electronic resource management, record loading, and batch processing. * Working knowledge of cataloging conventions, such as metadata standards and schema, MARC21, LCC, LCSH, and emerging linked data standards. * Interest in the instructional and liaison responsibilities of the position and advancing the Libraries' foundational commitment to research education. * Excellent oral and written communication skills. * Flexibility, self-motivation, and a strong interest in joining a collaborative work environment. * Ability to be effective and inclusive in working with a diverse campus community that makes heavy demands on library services. * Graduate degree from an ALA-accredited program. * Minimum of 3 years of relevant library experience, pre- or post-MLS * Supervisory experience and/or evidence of the ability to be an effective team leader who fosters an inclusive, efficient, and collegial workplace. Grinnell College is a highly selective undergraduate liberal arts college with a strong tradition of social responsibility. In letters of application, candidates should discuss their interest in developing as a librarian in a highly selective undergraduate liberal arts college that emphasizes close student-faculty interaction. They should also discuss their potential to contribute to a college community that maintains a diversity of people and perspectives as one of its core values. Candidates will need to upload a letter of application, curriculum vitae, and provide email addresses for three professional references Review of applications will begin Nov. 1, 2025, and continue until the position is filled. Please visit our application website at ************************* to find more details about the job and submit applications online. Questions about this search should be directed to the search chair, Mark Christel, at ************************** or ************.
    $76k-85k yearly Easy Apply 27d ago
  • Billing & ID Card Services Specialist

    University of Iowa 4.4company rating

    Iowa City, IA jobs

    The University of Iowa, Billing & ID Card Services Specialist is vital to the smooth operation of Billing & ID Card Services, providing comprehensive customer service and support to students, families, staff, and the public. This role ensures efficient operations and high-quality service delivery through phone, email, and face-to-face interactions. It demands meticulous attention to detail, strong communication skills, and advanced expertise in campus carding procedures, billing processes, and university policies. The specialist handles inquiries and escalated calls, addresses complex billing issues, and manages financial tasks such as posting U-Bill payments, processing scholarship checks, interpreting financial aid memos, and handling billing fee appeals. Effective communication management is crucial, ensuring customers receive accurate information through continuous monitoring of various platforms. The individual will exercise a high level of autonomy in a fast-paced environment, requiring the ability to shift between a variety of duties seamlessly. This position is not eligible for University sponsorship for employment authorization. Duties to Include: * Assist with training of new employees concerning Billing Office policies and procedures, provide functional supervision for student staff. o Ensure staff remain in compliance with FERPA and the Fair Credit Reporting Act. * Accurately identify and post daily U-Bill payments and electronic review of 529 plan payments and unidentifiable lock box payments, requiring attention to detail and compliance with cash handling procedures. * Continuously monitor MyUI, SharePoint, Billing websites, and all Billing communications to ensure that students are always being provided the most accurate information. * Collaborate as a team to serve as the primary point of contact for the Billing Office, handling and resolving inquiries and escalated calls from students, staff, and visitors via phone, email, and in person. Location: University Capitol Centre (UCC) Schedule: Monday through Friday, 8:00am-4:30pm For a full job description, please send an e-mail to the contact listed below. Required Qualifications: * A Bachelor's Degree in Business Administration or a related field, or the equivalent combination of education and experience is required. * Typically 1 year related experience in an administrative and/or academic setting, including experience providing excellent customer service in a complex operational environment. * Demonstrates strong interpersonal skills, including experience providing excellent customer service utilizing both written and verbal communication. * Demonstrated ability to create, maintain, retrieve and archive electronic and procedural documents. * Demonstrates ability to effectively transmit, receive, and accurately interpret information and needs of individuals and groups from a variety of backgrounds and perspectives. * Proficiency with Microsoft Office applications of Word and Excel. Desirable Qualifications: * Demonstrates an understanding of FERPA and/or other university and federal regulatory rules, policies and laws related to confidentiality of information. * Proficiency with MAUI or other student records system or product (i.e. Banner, PeopleSoft). * Experience supporting student employment processes, such as scheduling, hiring, or performance management, is preferred. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background investigation. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brooke McMurl at *********************** or ************. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: Admin Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3B Contact Information * Organization: Finance & Operations (General) * Contact Name: Brooke McMurl * Contact Email: ***********************
    $38k-47k yearly est. Easy Apply 8d ago
  • Project Support Coordinator, Design & Construction

    University of Iowa 4.4company rating

    Iowa City, IA jobs

    The University of Iowa Facilities Management, Design & Construction is seeking a Project Support Coordinator. This position works on an integrated project team with design and construction project managers on all aspects of project management for capital improvement projects. This position assists with planning, coordination, and oversight of various aspects of capital improvement projects; prepares written documents and oversees coordination for the review of specifications and drawings for these various projects. This position collaborates with project management staff in their oversight of this type of work as performed by architects, engineers, contractors, and vendors; and assists with the coordination of capital improvement projects under the department's purview. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Duties to Include: * Utilizes the UI consultant and construction standard agreements, professional services procurement procedures, general contractor procurement procedures, and project management control processes to assist project managers with contract awards. * Maintains accurate project files, project data, project manuals, warranty documents, and contract documents. Responsible for generating and maintaining Build UI updates to various tracking metrics such as reconciled budgets, project information lists, and other data on various projects. * Coordinates multiple tasks and prioritization of activities. Provides honest, clear, and timely feedback. Demonstrates good listening and reasoning skills. * Distributes information schedules, work plans, and various other informational databases to project team members and stakeholders. Location: University Services Building (USB) Schedule: Monday-Friday, 8am-4:30pm About Facilities Management Design & Construction: Design & Construction leads a comprehensive and cooperative approach to design and construction excellence in creating a campus that is consistent with the University of Iowa's status as one of the nation's leading academic/research institutions. We support the University's mission to educate, provide community service and encourage environmental sustainability. Design & Construction takes an integrated and sustainable approach to the long-term planning and management of the University of Iowa's land, buildings, and historic resources. Required Qualifications: * Bachelor's degree or an equivalent combination of education and experience. * Professional experience (typically 6 months-1year) of related administrative experience. * Experience in an institutional or other complex customer environment. * Excellent written and verbal communication skills. * Experience administratively supporting multiple individuals in a fast-paced, multi-task environment. * Demonstrated ability to manage and adapt to changing priorities. * Working proficiency in computer software applications, including Microsoft Office programs. * Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Desired Qualifications: * Six months - 3 years of experience in the design and construction industry, including experience understanding industry language and terminology, contracts and/or project manual specifications. * Experience working with Architectural and Engineering documents. * Experience in a higher education facilities management or complex institutional organization. * Experience with the following applications: SharePoint, Bluebeam and/or Adobe. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Andy Brus at ********************* or ************ Additional Information * Classification Title: Admin Services Coordinator * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 2B Contact Information * Organization: Finance & Operations (General) * Contact Name: Andy Brus * Contact Email: *********************
    $38k-45k yearly est. Easy Apply 2d ago
  • Clinical Hand Scorer - Temporary (SLP)

    Pearson 4.7company rating

    Des Moines, IA jobs

    **Clinical Hand Scorer** The Pearson Clinical Field Research team is responsible for collecting research data in support of product development for the Pearson Clinical business. Pearson Field Research contracts with Psychologists, Speech-Language Pathologists, and other such professionals to function as examiners who identify potential candidates, administer the assessments, and return the results back to Pearson. We are seeking highly detail-oriented professionals to join our Field Research team as **Clinical Hand Scorers** . In this role, you will apply established scoring rules to evaluate clinical test administrations with precision and consistency. This is a **project-based, limited-term** opportunity that offers flexible **remote work** , with occasional on-site work as needed. **Key Responsibilities** + Attend and successfully complete a week-long training session with the Content team to learn scoring procedures and guidelines. + Review and score test responses in accordance with established scoring rules and criteria. + Record scores accurately in the designated database and ensure data integrity across systems. + Use provided spreadsheets to track and identify tests ready for scoring. + Meet assigned timelines while maintaining a high level of scoring accuracy and consistency. + Report scoring discrepancies, uncertainties, or technical issues to the team lead or supervisor. + Maintain confidentiality and handle all test materials according to data security protocols. **Qualifications & Requirements** + Strong attention to detail and ability to apply scoring rules with accuracy and consistency. + Excellent organizational skills and ability to manage repetitive tasks efficiently. + Proficient in Microsoft Excel and comfortable working with databases or online scoring platforms. + Proficient in PDF editing tools, such as Adobe Acrobat, for reviewing and annotating digital test materials. + Strong written communication skills and ability to follow detailed instructions. + Reliable internet connection and ability to work remotely in a distraction-free environment. + Availability to complete mandatory week-long training and commit to the full project duration. + Prior experience with test scoring, data entry, or educational assessment is a plus. + Background or coursework in Speech-Language Pathology or related fields is recommended but not required. **Education Required** + Bachelor's degree (or higher), with a preference for **Psychology, Education, Special Education, or a related discipline** . _The pay rate for this role is from $20 - $22 per hour_ _This position is not bonus eligible, and information on benefits offered is_ here _._ _Applications will be accepted through January 30, 2026. This window may be extended depending on the business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Evaluation **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 22117 \#location
    $20-22 hourly 11d ago
  • Chief Information Security Officer

    University of Northern Iowa 4.1company rating

    Cedar Falls, IA jobs

    If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: The Opportunity UNI is seeking a Chief Information Security Officer (CISO) who wants to own and shape an ever evolving institutional information security program. The CISO provides institution-level leadership for this program, reports to the Chief Information Officer, and leads the information security office within the Information Technology (IT) department. This role is responsible for setting direction for information security, managing risk in a way that supports teaching, learning, research, and operations, and building a culture where security is understood as an enabler of the university mission. The CISO works closely with campus partners to balance security, usability, and budget in a regional comprehensive setting where collaboration is essential. Key Responsibilities The CISO will: * Provide institution level leadership for UNI's information security and privacy program, including strategy, governance, and day to day operations of the information security office. * Identify and assess information security, privacy, and technology risks and recommend and implement standards, control frameworks, and processes that support teaching, learning, research, and operations in a regional comprehensive university setting. * Design and maintain a modern security architecture across networks, systems, applications, cloud services, and data platforms, aligned with university policies, Board of Regents expectations, and applicable regulatory and contractual requirements. * Oversee identity and access management, including account lifecycle, multi factor authentication and authorization, privileged access, and related governance and controls. * Lead incident monitoring, detection, investigation, and response, including post incident reviews that drive continuous improvement and realistic risk reduction. Significant incidents may occasionally require leadership and coordination outside standard business hours. * Partner with IT units and campus leaders to embed security and privacy requirements into technology planning, solution design, procurement, and change management, including vendor and third-party technology risk, digital accessibility, and AI related initiatives. * Develop and champion security awareness and education efforts for the university community and provide consulting support so departments and IT staff can implement secure, practical solutions. * Lead, coach, and develop a collaborative, customer focused security team and build strong partnerships with IT units, colleges, divisions, and administrative offices. * Participate in and help lead information security governance processes, manage designated budgets, recommend tools and services, and represent UNI with Regents partners, peer institutions, government entities, auditors, insurers, and relevant professional organizations. About You Required qualifications * Bachelor's degree, preferably in information technology, computer science, information systems, cybersecurity, business, or a related field. * At least seven years of progressive experience in information security, risk management, or closely related IT leadership roles, including experience leading or serving as a primary owner for one or more major components of an enterprise or institutional information security program. * Demonstrated experience leading information security work that includes most of the following: security governance, risk assessment, incident response, identity and access management, vendor and third-party technology risk, security policy development, and security architecture or design. * Strong interpersonal communication, relationship building, change leadership, and strategic planning skills. * Experience working in a complex, decentralized organization and building strong relationships and influence across diverse stakeholders. Preferred qualifications * Master's degree in a related field. * Professional security certifications such as CISSP, CISM, CRISC, or equivalent. * Experience in higher education, public sector, or another complex non profit institution. * Experience with cloud security, vendor and third-party risk management, and budget management. * Experience partnering on or supporting technology aspects of digital accessibility and responsible AI use, or a clear interest in learning and leading in these areas. * Experience with network and systems security architecture and analysis and familiarity with regulatory and compliance frameworks such as FERPA, GLBA, HIPAA, PCI DSS, CMMC, or similar standards. Position Details: Job Category: Professional and Scientific Type of Position: Annual Service Schedule: Calendar Year This position is eligible for a hybrid schedule. Remote work must be performed within the state of Iowa. Employees who elect remote work must comply with the requirements of our remote work policy and agreement. Application Instructions: All application materials received by December 10, 2025, will be given full consideration. To apply for this position, please click on "Apply" and complete the Employment Application. The following materials must be attached when applying: 1) Resume 2) Cover Letter You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email *********************** or call ************. Compensation: $130,000 to Commensurate Pay Grade: 124 Pay Basis: Salary Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus
    $130k yearly Auto-Apply 54d ago
  • Investment Accounting Analyst - (Open to Remote)

    Reinsurance Group of America 4.7company rating

    Iowa jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Analyst will be responsible for owning the work assigned and ensuring the tasks within are completed timely, accurately and in compliance with all regulatory and financial controls. What you will do Financial close: * Review and compare data from the general ledger to other sources to ensure it reconciles and research discrepancies to ensure the financial reporting is accurate and the results understood. * Extract data from various sources to create new reports. Review and analyze data for reasonableness and provide commentary where applicable on events before sharing with internal and external audiences. Update report parameters based on changes to reporting requirements. * Learn and master navigating investment accounting systems and technology tools to complete work efficiently and effectively, including suggesting improvements as applicable. * Learn and complete statutory investment reporting schedules. Update financial statement notes and interrogatories, consulting accounting policies and technical accounting resources for proper reporting in accordance with statutory accounting principles. * Analyze changes in portfolio and investment holdings for accurate reporting, identify and explain variances and trends and prepare reporting for enhanced data visualization. Internal controls: * Support the team by ensuring that financial risks are understood, controls are followed, concerns are escalated, and documentation is updated timely. Participate in findings remediation and projects to mature controls through efficiencies and automation. Audit-related activities: * Evaluate auditor requests to pull relevant supporting documents for testing and respond to auditor inquiries in a professional manner, with an understanding of investment risks and ability to offer suggestions for issue resolution Collaborate cross-functionally: * Engage and work in a professional manner with all levels of employees across all regions and teams in RGA, including participation in cross-functional projects representing team. This role most often will receive inquiries from Finance and Investments where expertise may be required to explain investment accounting information, produce related analysis and reporting for stakeholder consumption. Qualifications Education and Experience Required: * Bachelor's Degree in Arts / Sciences (BA/BS) in Accounting/Finance or equivalent related work experience required * Microsoft Office 365 (Excel, Outlook, Word, PowerPoint) * 3+ years accounting or auditing experience Preferred: * Master's Degree * CPA certification * Insurance/reinsurance or financial services accounting experience Skills and Abilities Required: * Knowledge of accounting/finance, including broad business practices, investment accounting, GAAP and/or statutory requirements. * Investigative, analytical and problem-solving skills with ability to balance detail with larger objectives. * Good business communication skills, with the ability to adapt the message to the audience. * Team player who enthusiastically shares ideas and talents while also encouraging and respecting others ideas and talents with a view to the best team outcome. * Organized with ability to balance priorities, meet deadlines and take initiative for completing deliverables. * Coachable and curious - willing to try and propose new ideas and open to feedback on what is working and what is not to facilitate individual professional development * Strong organizational skills and ability to meet tight deadlines Preferred: * Experience with Power BI, PowerQuery, Tableau, Alteryx, SQL/Query skills. * Leadership experience - work or personal * Wings or other statutory filing software experience #LI-MB1 What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you. Compensation Range: $76,100.00 - $108,050.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $76.1k-108.1k yearly 27d ago
  • Purdue Global Academic Program Head - Council Bluffs (Hybrid)

    Purdue University 4.1company rating

    Perry, IA jobs

    Our Opportunity: The Academic Program Chair will provide support to Purdue University Global's School of Nursing. Building on Purdue University's mission to provide greater access to affordable, high- quality education, Purdue University Global is a public, nonprofit institution offering a world-class education online. Job Summary: The Academic Program Head (Program Head) reports to the Associate Dean for Undergraduate Nursing. In collaboration with the Associate Dean, the Program Head serves as the liaison to the state board of nursing, is accountable for student interviews and onboarding, and performs just-in-time service recovery with students, faculty, and key clinical partners. Additionally, the Program Head assists in business development opportunities, clinical site relationship maintenance, and student success data tracking. The Program Head is responsible for the selection, training, assessing and managing of full-time, adjunct faculty, and simulation operation specialist(s) at his/her/their location. Successful candidates in this role will reside in the Council Bluffs, IA area or within a commutable distance. The Academic Program Head is required to be onsite to manage direct reports, facilitate partnership needs, and continue to ensure quality learning experiences for students. This hybrid role is based in Council Bluffs and Dallas County, offering flexibility for candidates who prefer a balance of onsite and remote work. Regular in-office presence is required, but candidates are not expected to be onsite five days a week." The clinical site is located at Dallas County Hospital 610 10th Street, Perry, IA 50220". What to expect in this role: ● Manage direct reports for the program location (Faculty, Simulation Operations Specialist, NCLEX Mentor, and Clinical Coordinator) ● Maintain clinical site relationship, to include: Serve as the liaison to the state board of nursing (BON) and attend all BON meetings. Manage all student contracts and compliance, develop and execute the clinical faculty training program and lead the onboarding process with all clinical sites. Develop and maintain key clinical partnerships and partner with the Business Development Management (BDM) team as needed. ● Ensure quality and relevant learning experiences for students, to include: Implement NCLEX-RN preparation plan developed by the SON Didactic and clinical course monitoring for continuous quality improvement Host nursing success meeting for all admissions once per term Experience: ● Masters Degree in Nursing ● 3-5 Year's; experience in post-secondary education (experience with online instruction is a plus). ● Certification as a Certified Nurse Educator (CNE) to be obtained within 12 months of hire. Possesses required knowledge of best practice in higher education pedagogy. ● Preferred Qualifications: Doctoral degree preferred from a regionally accredited institution and certification in their area of specialization. What we're looking for: ● Proficiency in the use of Microsoft Office and Google applications and Google ● Excellent communication, organizational, and time-management skills, with a strong knowledge of the financial implications of managing people, projects, and schedules ● Ability to work independently in virtual and location-based onsite environments with minimal supervision ● Thinks strategically, effectively working with the team to analyze data, implement-data informed, student-centered decisions, and adapt to changing technologies ● Skill in networking with clinical and business development partners, with the exceptional ability to perform relationship management with healthcare partners, students, and faculty ● Ability to manage multiple tasks, work with a high level of accuracy, and be effective in a leadership role ● Ability to maintain confidentiality and discretion at all times. ● May require occasional travel (approx. 10%) in addition to onsite presence. Additional Information: ● The target salary for this position is $90,000 to $94,000 annually. ● Purdue University Global will not sponsor employment authorization for this position. ● A background check will be required for employment in this position. ● FLSA: Exempt (Not Eligible For Overtime) ● Purdue Global is an EEO/AA employer. Our goal is to recruit and retain talent from a broad pool of applicants. Purdue Global celebrates a variety of perspectives, experiences, and skills to support a success-focused environment for employees and students. Employment decisions are based on qualifications, merit, and business needs. All are encouraged to apply. #HEJ
    $90k-94k yearly 60d+ ago
  • Project Coordinator, Revenue Operations (Remote)

    Cengage Group 4.8company rating

    Des Moines, IA jobs

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. **What you'll do here:** + Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects + Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. + Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. + Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. + Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. + This role will also support the VP of Revenue Operations calendar, expense management and budgeting. **Skills you will need here:** + Bachelor's degree in Business, Finance, Project Management, or related field. + 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). + Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). + Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $60k-80k yearly est. 10d ago
  • Senior Data Architect

    Des Moines University 4.6company rating

    West Des Moines, IA jobs

    Are you driven to turn complex data into meaningful insight? The Senior Data Architect plays a critical role in shaping how the organization stores, manages, and accesses information to support business intelligence and analytics. Serving as a technical expert and strategic partner, this role designs, administers, and implements enterprise data systems that enable informed decision-making. This remote position provides leadership through independent initiatives, contributes to complex projects and future-state planning, and delivers reliable, scalable data environments that empower the organization to make data-driven decisions with confidence. This remote position is intended for candidates located in Iowa; however, qualified applicants residing in Wisconsin, Illinois, Missouri, or Indiana will also be considered. What you'll do: * Lead strategic planning and analysis for enterprise data architecture, ensuring scalable, secure, and future-ready data storage, access, and analytics capabilities. * Administer, maintain, and optimize enterprise data platforms, including performance tuning, security controls, integration reliability, and compliance with governance standards. * Design, develop, and enhance enterprise data infrastructure, models, and pipelines to support analytics, reporting, and business intelligence solutions. * Establish and enforce data architecture standards, policies, documentation, and source control practices to ensure consistency, audit readiness, and operational excellence. * Serve as a trusted technical partner by leading projects, providing expert troubleshooting and guidance, delivering training and presentations, and supporting stakeholders across the organization. What we are looking for: * Bachelor's degree or four years relevant experience or combination of education and experience, required. * Five years of relevant IT experience required. * Three years of experience in a business intelligence role preferred. * Microsoft Certifications in Data, Azure, Fabric, SQL, is desirable. * To see the full job description go to Position Description at the bottom of this posting. Total Rewards: Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit ********************** to learn more about our benefits. DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities, and a host of employee engagement and recognition programs throughout the year. The salary range for this role is between $100,000 and $107,150 depending on experience. About: Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges- College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences - offering ten graduate degree programs. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals. It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation. DMU enhances our community's quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community. At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle. Required Documents: Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at **********************. Department: Information Technology Services Status: Exempt Position Description
    $100k-107.2k yearly 33d ago
  • Clinical Trial & Data Management Research Assistant/Data Manager - Paramedic - ICTS - Clinical Research Unit

    University of Iowa 4.4company rating

    Iowa City, IA jobs

    At the University of Iowa's Institute for Clinical and Translational Science (ICTS), the Clinical Research Unit (CRU) is where cutting-edge discoveries move from the lab to patient care. As the front line of clinical research for both pediatric and adult populations, the CRU provides the space, expertise, and support to advance groundbreaking studies that impact lives in Iowa and beyond. Supported by the Carver College of Medicine and the Early Phase Trials Unit, the CRU conducts Phase I-IV clinical trials across a wide range of conditions. Our health care providers play a central role in bringing these studies to life, delivering care with compassion while ensuring research is conducted safely and with the highest standards of integrity. Under the supervision of a physician, and/or Nurse Manager and/or designee the Clinical Research Paramedic or Respiratory Therapist is at the forefront of medical innovation, administering investigational treatments and clinical assessments. Our expert health care providers monitor participant health and safety according to trial protocols while collaborating closely with physicians, research staff, clinical teams, patients, and families. Their work strikes the critical balance between protecting research participants and ensuring fidelity to each study design, ultimately contributing to the discoveries that shape tomorrow's standard of care. Duties to include but not limited to: * Provides direct care within the parameters of the research protocol to attain expected measurable outcomes. * Provides care to acute and complex patient populations and utilizes appropriate professional judgment and critical decision making in planning and providing care. * Collaborates with nursing, medical staff and research professionals in the review of clinical research protocols in relationship to clinical standards of care, protocol needs, and participant safety. * Provides leadership for direct patient care and protocol adherence collaborating with unit-based nurse management team and study teams. * Participate in the design, development, collection and testing of clinical research trial data systems. * Acts as a liaison between health care clinical information systems and research data systems. * Acts as a participant advocate. Keeps participants safe in the conduct of clinical research, research interventions and protocol activities. Continually assesses risk and coordinates research activities to minimize participant risk. * Assures consent is completed prior to visit activities. * Ensure that medical care is safe, effective, and efficient. Identify opportunities to improve protocol adherence and data collection that is cost-effective. * Provide assistance with tracking grant budgets and identify opportunities to ensure that grant funding is being used as intended and awarded. For a full job description, please send an e-mail to the contact listed below. About ICTS: The Institute for Clinical and Translational Science (ICTS) at the University of Iowa was approved by the Iowa Board of Regents in 2007 to support the work of investigators involved in clinical and translational science. Our mission is to accelerate translational science through programs to develop the translational workforce, to promote engagement of community members and other stakeholders, to promote research integration across the lifespan, and to catalyze innovative clinical and translational research. These efforts will lead to the development of novel therapies and healthcare delivery strategies, the integration of translational research and clinical practice, and, ultimately to measurable improvements in the health of Iowa and the nation. Percent of Time: 100% Pay Grade: 3A **************************************** Benefits Highlights: * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans * For more information about Why Iowa?, click here Required Qualifications * A Bachelor's degree in a Health Science field or an equivalent combination of education and healthcare experience. * Minimum of 1 year in a pre-hospital setting, clinical/healthcare setting or 1 year of clinical research experience. * Current paramedic certification from Iowa Department of Public Health by date of hire. * Excellent written and verbal communication skills with patients/families, and interdisciplinary team members as demonstrated through written and verbal interactions. * Ability to work flexible hours including nights, evenings, and weekends as needed by the research protocol. * Proficiency in Microsoft Word, Outlook and Excel. Desirable Qualifications * Pediatric or oncology healthcare experience. * Knowledge of University of Iowa Health Care policies, procedures and regulations. * Knowledge of Clinical Research, GCP and IRB regulations. * Strong clinical skills including IV insertion, phlebotomy, and assessment. * Epic experience. * ACLS and/or PALS certification. * Current nursing licensure, or * Current respiratory therapist certification or licensure. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from positing and filled any time after the original posting period has ended. Successful candidates will be required to self -disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.Hybrid within Iowa: This position is eligible for a combination of on-campus and remote work. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. Remote within Iowa: This position is eligible for primarily remote work but may require limited work onsite at times. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. As previously discussed, this position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. For additional questions, please contact Amy Stewart at ********************* This position is not eligible for University sponsorship for employment authorization. Additional Information * Classification Title: Clin Trials Rsrch Asst/Data Mg * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Amy Stewart * Contact Email: *********************
    $35k-46k yearly est. Easy Apply 8d ago

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