Customer Care Representative jobs at Drees Homes - 307 jobs

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. The position requires maintaining positive homeowner relations, coordinating repair work, and ensuring satisfaction with the services provided. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Schedule and oversee repairs, ensuring completion within specified timeframes. Maintain service request logs and documentation of all work performed. Evaluate performance of trade partners and materials, reporting back to management. Participate in department meetings and emergency on-call rotation schedules. Requirements High school diploma or GED; Associate's degree or equivalent is preferred. 1-3 years of experience in residential customer service or construction field preferred. Valid driver's license with a good driving record Strong communication, organizational and time- management skills Physical & Office/Site Presence Requirements: Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Virtual Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting, facilitating, and fostering positive working relationships with customers as well as coordinating and supervising the work of Lennar trade partners. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Promote, facilitate, and foster positive working relationships with Lennar customers and trade partners Regularly exercise sound judgment and discretion when working with homeowners and trade partners Manage daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer relations Approve trade partner invoices upon satisfactory completion of the job, not to exceed $1,250 Proactively remedy any trade partner scheduling, communication, or payment related issues Ability to understand manufacturer recommendations for use and application of their products Supervise and/or conduct pre-closing meetings, Demonstrations, Celebrations and 30 day post-close visits Review and certify the completion of each home within their community. Manage, supervise and direct all aspects of customer relations for an assigned community. Conduct field meetings with trade partners, construction staff and sales staff as needed. Be an expert in the community and surrounding area including knowledge of HOA fees and rules, schools, restaurants, shopping, etc. Supervise, review and resolve the condition of their community; this includes but is not limited to entry features, road and pond maintenance, common areas, model centers and signage Requirements High School Diploma or equivalent required, or equivalent work experience Bachelor's degree in related field preferred Minimum 3 yrs. experience in directing, coordinating, and supervising work, particularly in a customer-facing role with a homebuilder Valid Driver's License with good driving record Valid auto insurance coverage Advanced knowledge of scheduling, budgeting and document management Ability to read and interpret blue prints Computer literacy and proficient in MS Office products (Word and Excel) Excellent follow-up, communication (written and verbal) and time management skills Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners Physical & Office/Site Presence Requirements: Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Able to sit at a computer monitor for extended periods of time to complete paperwork, meet with building partners, and receive/return phone messages. Must be able to work in construction environment under all weather conditions. Finger dexterity may be required to operate a computer keyboard and calculator. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219

Reviews and determines final disposition of returns and allowances and labor claim requests. * Quotes prices for special doors and coordinates special product orders with plant personnel. * Maintains relationships with source plants and vendors for accurate pricing and applications. * Supports on-boarding of new customers. * Understanding of Returns and Allowances. * 2-4 years prior experience required, industry experience preferred. * High School Diploma or equivalent required.

Reviews and determines final disposition of returns and allowances and labor claim requests. • Quotes prices for special doors and coordinates special product orders with plant personnel. • Maintains relationships with source plants and vendors for accurate pricing and applications. • Supports on-boarding of new customers. • Understanding of Returns and Allowances. • 2-4 years prior experience required, industry experience preferred. • High School Diploma or equivalent required.

We are currently seeking a Central Control Room (CCR) Technician for the CCR located in Deer Park, TX. The CCR Technician will be responsible for the safe, reliable, and efficient operation of multiple plants throughout the region. The technician will remotely monitor and operate the facilities from the central control room. Scope: The CCR Technician will be the primary board operator for several plants. They will be accountable for ensuring plants are run optimally and responding to all process upsets / alarms accordingly. Strong communication skills are essential as the technician will work with local plant technicians, lead techs, engineers, and management daily. Day-to-day tasks include tracking trends for anomalies, checking all processes of the plants, adjusting plant settings to drive productivity, starting/shutting down equipment as needed, and communicating any changes made to the plants. This role is on a 12-hour swing shift (7 ON / 7 OFF schedule). Primary Responsibilities: Start up, shut down, and operate the production processes. Work with the Pipeline Business Center to manage the pipeline as efficiently as possible. Acknowledge and follow up with plant alarms. Find inefficiencies and optimization opportunities with the plants. Assist in day-to-day activities at the plant as needed. Become a subject matter expert. Follow SOPs and safety policies for highly regulated plant processes and procedures. Documentation, logs, and other administrative duties. Participate in any plant initiatives. Maintain all Safety, Quality, Environmental, and Compliance activities. Skills and Attributes: Dependable and honest. Safety commitment and compliance with procedures. Ability to learn and understand industrial processes. Ability to read Process and Instrumentation Diagrams. Competency with computers, Microsoft applications (specifically Word and Excel), email, and process control computer systems. Trouble shooting and diagnostics. Process understanding, process control schematic interpretation. Communications, both verbal and written. Self-directed learning. Working Conditions The CCR Operator must be able to sit, stand, climb, walk, read, talk, see and hear to perform the essential functions of this job. Although the CCR operator works primarily indoors in the central control room, they may be required to assist in the field. Additional activities for this job are: Walking on flat or uneven surfaces and in areas of crushed stone on a daily basis. Bending, stooping, and working from just above the ground to 6-foot elevation. Use of stairs, ladders, and scaffolding for elevated work. Occasionally lift up to 45 lbs. Upper body work activities, including using wrenches, hammers, and similar hand tools. Use of chemical personal protective equipment (PPE). On Call, and required to cover shifts for vacation, sick coverage, training, etc. Qualifications: High School Degree required Associate's or bachelor's degree in a technical field preferred Must be willing to work a 12-hour swing shift (7 ON / 7 OFF schedule) Familiarity with PLC or similar control systems is preferred Understanding of distillation and cryogenics preferred 2 - 5 years of experience is highly desirable in many of the following fields: Air separation, oil refining, or similar complex process control operations Instrumentation and control General maintenance of industrial equipment Compressors and compressor maintenance Industrial mechanical maintenance Industrial electrical or electrician Industrial Heating, Ventilation, Air Conditioning (HVAC) Military technical fields Machinist Mates, Electrician Mates, Nuclear Technician, Gas Turbine Technicians, Boiler Technicians, Cryogenic Technicians. About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. Culture: At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. For more information about the company and its products and services, please visit ************** Benefits: Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-JJ1

We are currently seeking a Central Control Room (CCR) Technician for the CCR located in Deer Park, TX. The CCR Technician will be responsible for the safe, reliable, and efficient operation of multiple plants throughout the region. The technician will remotely monitor and operate the facilities from the central control room. Scope: The CCR Technician will be the primary board operator for several plants. They will be accountable for ensuring plants are run optimally and responding to all process upsets / alarms accordingly. Strong communication skills are essential as the technician will work with local plant technicians, lead techs, engineers, and management daily. Day-to-day tasks include tracking trends for anomalies, checking all processes of the plants, adjusting plant settings to drive productivity, starting/shutting down equipment as needed, and communicating any changes made to the plants. This role is on a 12-hour swing shift (7 ON / 7 OFF schedule). Primary Responsibilities: * Start up, shut down, and operate the production processes. * Work with the Pipeline Business Center to manage the pipeline as efficiently as possible. * Acknowledge and follow up with plant alarms. * Find inefficiencies and optimization opportunities with the plants. * Assist in day-to-day activities at the plant as needed. * Become a subject matter expert. * Follow SOPs and safety policies for highly regulated plant processes and procedures. * Documentation, logs, and other administrative duties. * Participate in any plant initiatives. * Maintain all Safety, Quality, Environmental, and Compliance activities. Skills and Attributes: * Dependable and honest. * Safety commitment and compliance with procedures. * Ability to learn and understand industrial processes. * Ability to read Process and Instrumentation Diagrams. * Competency with computers, Microsoft applications (specifically Word and Excel), email, and process control computer systems. * Trouble shooting and diagnostics. * Process understanding, process control schematic interpretation. * Communications, both verbal and written. * Self-directed learning. Working Conditions The CCR Operator must be able to sit, stand, climb, walk, read, talk, see and hear to perform the essential functions of this job. Although the CCR operator works primarily indoors in the central control room, they may be required to assist in the field. Additional activities for this job are: * Walking on flat or uneven surfaces and in areas of crushed stone on a daily basis. * Bending, stooping, and working from just above the ground to 6-foot elevation. * Use of stairs, ladders, and scaffolding for elevated work. * Occasionally lift up to 45 lbs. * Upper body work activities, including using wrenches, hammers, and similar hand tools. * Use of chemical personal protective equipment (PPE). * On Call, and required to cover shifts for vacation, sick coverage, training, etc. Qualifications: * High School Degree required * Associate's or bachelor's degree in a technical field preferred * Must be willing to work a 12-hour swing shift (7 ON / 7 OFF schedule) * Familiarity with PLC or similar control systems is preferred * Understanding of distillation and cryogenics preferred * 2 - 5 years of experience is highly desirable in many of the following fields: * Air separation, oil refining, or similar complex process control operations * Instrumentation and control * General maintenance of industrial equipment * Compressors and compressor maintenance * Industrial mechanical maintenance * Industrial electrical or electrician * Industrial Heating, Ventilation, Air Conditioning (HVAC) * Military technical fields * Machinist Mates, Electrician Mates, Nuclear Technician, Gas Turbine Technicians, Boiler Technicians, Cryogenic Technicians. About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. Culture: At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. For more information about the company and its products and services, please visit ************** Benefits: Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-JJ1

Responsible for product sales to General Contractor field representatives, facility owners and light commercial contractors. A qualified applicant should have experience with reading and interpreting blue prints, estimating and selling commercial building products, very good computer skills and excellent customer service skills. A working knowledge of commercial doors, frames and hardware will be very helpful. Essential Functions• Estimating from blueprints• Meet planned sales and margin expectations • Coordinate sales of assigned accounts monitoring product and delivery needs • Represent the company knowledgeably and professionally • Provide solutions to customers relating to material procurement, distribution and application • Perform bid reviews to ensure we are priced profitably and competitively • Conduct telemarketing calls at slow periods to proactively look for new business • Facilitate customer relations between all branch location departments and customer• Assists if needed in collection of accounts receivable• Estimates materials from information provided by counter customer when needed • Prepares and inputs orders as needed and researches and orders special products as necessary • Other duties as assigned Minimum Qualifications• Associate's Degree or Bachelor's Degree preferred• 3-5 years relevant work experience preferred• Knowledge and experience with commercial construction• Detail-oriented• Customer service and problem solving skills • Must be able to pass pre-employment background check and drug screen Knowledge, Skills and Abilities • Experience using Microsoft Office products required• Excellent verbal and written communication and leadership skills

Responsible for product sales to General Contractor field representatives, facility owners and light commercial contractors. A qualified applicant should have experience with reading and interpreting blue prints, estimating and selling commercial building products, very good computer skills and excellent customer service skills. A working knowledge of commercial doors, frames and hardware will be very helpful. Essential Functions• Estimating from blueprints• Meet planned sales and margin expectations • Coordinate sales of assigned accounts monitoring product and delivery needs • Represent the company knowledgeably and professionally • Provide solutions to customers relating to material procurement, distribution and application • Perform bid reviews to ensure we are priced profitably and competitively • Conduct telemarketing calls at slow periods to proactively look for new business • Facilitate customer relations between all branch location departments and customer• Assists if needed in collection of accounts receivable• Estimates materials from information provided by counter customer when needed • Prepares and inputs orders as needed and researches and orders special products as necessary • Other duties as assigned Minimum Qualifications• Associate's Degree or Bachelor's Degree preferred• 3-5 years relevant work experience preferred• Knowledge and experience with commercial construction• Detail-oriented• Customer service and problem solving skills • Must be able to pass pre-employment background check and drug screen Knowledge, Skills and Abilities • Experience using Microsoft Office products required• Excellent verbal and written communication and leadership skills

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Processing multiple daily order entry and billing transactions with a high level of accuracy and attention to detail. Resolving issues related to orders, billing, accounts receivable, and returns in a timely and professional manner. Maintaining customer accounts by updating records and ensuring accuracy in all transactions. Communicating directly with the sales force, internal departments, and clients to address and resolve customer concerns. Handling customer inquiries, assessing their needs, and ensuring quality service that meets customer satisfaction standards. Generating reports and maintaining detailed records to track order processing and customer interactions. Supporting the team by collaborating effectively and maintaining a positive, goal-oriented work environment. Working beyond standard hours as needed to support business needs and ensure timely order fulfillment. Qualifications: High school diploma or equivalent required. Associate's degree or equivalent work experience preferred. Must have experience in order processing and a strong understanding of order management workflows. Experience working with an ERP system, preferably Oracle, is helpful. Must be proficient in Microsoft Office, including Excel and Outlook. Must possess a valid driver's license and have a good driving record. Minimum of 2+ years of customer service or account management experience. Demonstrated knowledge of customer service principles, including customer needs assessment, quality service standards, and customer satisfaction evaluation. Strong problem-solving and communication skills, with the ability to address customer concerns effectively. Excellent organizational skills, customer service abilities, and follow-up capabilities. Strong phone communication skills with the ability to remain composed in stressful situations. Proven ability to process orders accurately and generate reports with attention to detail. Must be able and willing to work successfully in a team-oriented environment. Must be dedicated, goal-oriented, and self-directed. Ability to work beyond standard hours as needed to support business demands. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Division Customer Service Specialist Location: St. Petersburg, FL (ONSITE) 2680 Gateway Center Parkway, Building A, Suite 1000St. Petersburg, Florida 33716 Schedule: Monday-Friday 8AM - 4:30PM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: The Division Customer Service Specialist will support all Customer Service-related functions in the assigned branch. This position will be accountable for providing a 5-star experience to customers regarding post-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits. Key Role Accountabilities: Accountable for providing 5-star customer service to West Shore Home's customers regarding post-installation services. Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services. Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services. Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services. Must-Have/Preferred Requirements: High School Diploma or equivalent required. Experience with Salesforce preferred. Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation:The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************

Job DescriptionSalary: $19.50/hr Clopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success, and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Support Representative Il in our Troy, Ohio, manufacturing facility. In this position, the successful candidate will perform the following job responsibilities: Answers inbound and places outbound calls in a call center environment with the goal of increasing business, customer satisfaction and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by Customer Support Representative I. Performs all order entry and invoicing functions under established automation system controls and process. Position is logged into ACD system at all times ton insure a 94% call answer rate. Secure customer payments and order changes. Monitor the timeliness of all orders and open job reports. Follow-up on complaints which may require replacements, factory servicing or other adjustments to ensure customers satisfaction within established policies. Monitor cycle times and VOC scores to meet desired goals. Follow-up weekly with accounts on completed jobs and upcoming installations. Monitor installation quality and return of completed job information. Communicate with Sales for issue resolution affecting performance metrics. Communicate with CSRs and installing dealers to maintain established install requirements. Communicate openly with DCs pertaining to install orders and installer assignments. Other duties as assigned.

Insta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to be! General duties and responsibilities: Greet and interact with all customers Keep sales floor clean and maintain display of merchandise Perform sales and loan transactions Minimum Qualifications: Computer literate Outgoing and energetic personality Ability to multi-task High School Diploma or GED Equivalent Bilingual a plus! Physical Requirements: Must be able to lift 50 pounds Continuous standing required Frequent walking, reaching, bending Occasional climbing

We're expanding our Customer Experience team with a Customer Engagement Coordinator who will support the planning, coordination, and execution of client experiences across the organization. This role will work closely with the Customer Experience team and Business Development partners to assist with offsite client events, Behind the Bolts tours, gifting initiatives, and the behind-the-scenes operations that ensure every experience runs smoothly. This position is ideal for someone who is highly organized, proactive, and eager to contribute across a variety of initiatives rather than owning a single function. You'll play a key supporting role in bringing Power Design's client experiences to life while helping maintain organization, consistency, and brand alignment. Position Responsibilities Assist in the planning, coordination, and execution of offsite client-facing events across key markets, supporting logistics, timelines, and on-site needs. Manage client-facing logistics such as invitations, RSVP tracking, itineraries, transportation coordination, and day-of support. Conduct pre-event recon and preparation, including transportation options, hotel needs, venue logistics, and overall event planning. Computer setup and testing software for all Behind the Bolts tours. Assist with vendor coordination, sponsorship support, and ensuring services align with Power Design standards. Coordinate sprinter requests and transportation needs for client visits and Customer Experience events. Provide general organizational and administrative support to keep Customer Experience operations running efficiently. Completing and submitting expense reports related to Customer Experience initiatives. Support day-to-day apparel store operations, including store organization, inventory upkeep, and order coordination. Help track gifting and swag usage, maintain records, and support budget reporting. Assist the Business Development team with administrative support and special projects as needed. Here's What We're Looking For 1-3 years of experience in events, marketing, business development, administrative support, or similar roles-preferably within the construction industry (internship experience welcome). Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles. Eagerness to learn and grow. Comfortable networking and building relationships in professional and social settings. Highly organized, self-motivated, and proactive. Ability to travel for events or meetings. Benefits and Perks Competitive salaries offered Exciting, award-winning workplace culture focused on employee appreciation, recognition, and fun Comprehensive medical, dental, vision, life insurance, and Flexible Spending Accounts (FSA) options offered Short and long-term disability plans 401k with company matching available Paid time off and company holidays provided Discounts to a variety of services, mental and physical wellness resources, free Care.com membership, and other perks given to all Power Design team members some of our benefits… Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You'll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available!

Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative

Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team! Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression! Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants. We are seeking FULL TIME - EVENINGS & WEEKENDS. HYBRID AFTER TRAINING Responsibilities * Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. * Provide an exceptional customer experience with each call. * Accurate entry of customer's information into our database to set each appointment. * Make outbound calls to potential customers as necessary for various follow-up initiatives. * Additional administrative duties as required. Qualifications * Exceptional verbal and written communication skills * Exceptional listening and problem-solving skills * Must be very well organized * Ability to speak clearly and concisely over the phone * Ability to multi-task (talk and type simultaneously) and overcome objections * Upbeat, positive and professional attitude - a team player * Must genuinely enjoy helping customers * Proficiency with computers is required along with an aptitude to learn our phone and database systems * Accuracy and attention to detail are must-have traits * Reliable attendance and punctuality TRAINING PAY, BONUSES & BENEFITS with PTO HYBRID AFTER TRAINING PAID TRAINING with FULL TIME POSITIONS AVAILABLE FULL TIME EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO PAID TRAINING - EQUIPMENT SUPPLIED * Must have high-speed internet connection * Must be self-disciplined to stay on task * Must have ability to speak with customers without any major background noise or distractions while on the phone * Must be willing and able to TRAIN & work at our Twinsburg, Ohio office GDI is an Equal Employment Opportunity Employer #INDGDICA