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Drive-in teller skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical drive-in teller skills. We ranked the top skills for drives-in teller based on the percentage of resumes they appeared on. For example, 22.1% of drive-in teller resumes contained customer service as a skill. Continue reading to find out what skills a drive-in teller needs to be successful in the workplace.

15 drive-in teller skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how drives-in teller use customer service:
  • Demonstrated ability to complete financial transactions accurately and timely while providing customer service to individuals, businesses and companies.
  • Provided excellent customer service while processing customer transactions in a professional and efficient manner.

2. Cashier Checks

Here's how drives-in teller use cashier checks:
  • Assisted customers with gift card, money orders, cashier checks, travelers checks, and bond sale transactions
  • Examine and verify accuracy of personal or business checks, cashier checks and deposits before processing.

3. Cash Handling

Here's how drives-in teller use cash handling:
  • Counted down drawer at the close of business to insure proper cash handling was conducted throughout day.
  • Cash handling & balancing, stellar service, product knowledge and referrals.

4. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how drives-in teller use financial transactions:
  • Demonstrated accuracy and precision while completing financial transactions with individuals, businesses and companies.
  • Handle and balance financial transactions (deposits, withdrawals, advances, loan payments, etc.)

5. Bank Products

Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.

Here's how drives-in teller use bank products:
  • Awarded Top Sales Award for Mesa District of Branches for cross-selling bank products and opening new accounts.
  • Promoted bank products including CD's and money market accounts.

6. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how drives-in teller use customer transactions:
  • Entered customer transactions into computer and issued computer-generated receipts.
  • Lead Drive-Up Teller, Accurately and Proficiently handled customer transactions

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7. Bonds

Here's how drives-in teller use bonds:
  • Provided additional products to customers, including money orders, cashier's checks, traveler's checks, and savings bonds.
  • Performed banking transactions and clerical functions (signature cards, safe deposit boxes, savings bond applications).

8. Foreign Currency

Foreign currency is a medium of exchange made of coin or paper that is printed and used in other countries. A foreign currency cannot be used to buy goods and services in any country other than the one in which it was printed unless the government of that country approves its use. Banks trade foreign currencies either by the actual handling of currency or checks or by establishing balances in foreign currency with banks in those countries.

Here's how drives-in teller use foreign currency:
  • Experienced with foreign currency and wire processing.
  • Informed customers about foreign currency regulations and compute transaction fees for currency exchanges.

9. Customer Accounts

Here's how drives-in teller use customer accounts:
  • Handled commercial accounts, Vault Management, Check cashing and deposits, maintained customer accounts, balanced cash drawers
  • Review customer accounts for ATM refunds, document it and process the refunds.

10. Credit Card Payments

Here's how drives-in teller use credit card payments:
  • Processed basic deposits/credit card payments, opened accounts, balanced drawer/vault.
  • Assisted customers with deposits/withdrawals/mortgage and credit card payments.

11. Cash Drawers

Here's how drives-in teller use cash drawers:
  • Balance cash drawers and calculate inventory of cash, drafts and travelers checks each day.
  • Open branching system and verify that all teller's cash drawers are balanced.

12. BSA

Here's how drives-in teller use bsa:
  • Worked in BSA Department for three months assisting completion of a project in addition to teller position.
  • Follow all BSA guidelines and adhere to security/operational procedures for member and CU safety and security.

13. Savings Bonds

A savings bond is a bond that a government or financial organization uses to raise funds from the public to finance its operations and manage the economy. It is a government bond for retail clients that provides funds to the issuer while offering the buyer a relatively safe investment to save money. In other words, when the government sells bonds, it is essentially borrowing from the public, which it guarantees to repay at some point.

Here's how drives-in teller use savings bonds:
  • Provided teller services including cashing checks, accepting individual deposits, savings bonds and financial papers and accurately balanced.
  • Issued and redeemed official/cashier checks and savings bonds and verified endorsement and negotiability of checks.

14. Balance ATM

Here's how drives-in teller use balance atm:
  • Maintain and balance ATM machine Help train coworkers with new computer transition.
  • Balance ATM, replenish cash supply and ensure the ATM is in working order.

15. Security Procedures

A security procedure is a verification protocol used to check if an electronic signature, record, or performance belongs to that specific person. It is a set of necessary procedures that need to be performed to maintain security. These procedures are step-by-step guidelines on how to implement, enable, or enforce security.

Here's how drives-in teller use security procedures:
  • Arrive before bank lobby hours to implement proper security procedures to open drive thru.
  • Complied with bank operations and security procedures by adhering to government regulations, bank policy, and established procedures.
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List of drive-in teller skills to add to your resume

Drive-in teller skills

The most important skills for a drive-in teller resume and required skills for a drive-in teller to have include:

  • Customer Service
  • Cashier Checks
  • Cash Handling
  • Financial Transactions
  • Bank Products
  • Customer Transactions
  • Bonds
  • Foreign Currency
  • Customer Accounts
  • Credit Card Payments
  • Cash Drawers
  • BSA
  • Savings Bonds
  • Balance ATM
  • Security Procedures
  • Bank Policies
  • Wire Transfers
  • Account Transactions
  • Night Deposits
  • Bank Transactions
  • Drive-Thru Window
  • Travelers Checks
  • Dual Control
  • Customer Inquiries
  • Front Line
  • Processing Loan Payments
  • Bank Services
  • Savings Accounts
  • Computer System
  • Check Accuracy
  • Account Inquiries
  • Account Balances
  • Customer Relations
  • Savings Withdrawals
  • Savings Deposits
  • Customer Orders
  • Bank Procedures
  • Monetary Transactions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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