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Drive thru order taker skills for your resume and career
9 drive thru order taker skills for your resume and career
1. Taker
- Front counter order taker, and Expediter.
- Order Taker in drive thru and at the front cash register Prepared food for customers Cleaned lobby Served food to customers
2. Quality Customer Service
- Communicated with customers establishing relationships and quality customer service.
- Assist with food preparation and checked, and packed food items to ensure quality customer service.
3. Drink Orders
Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.
- Resolved guest complaints promptly and professionally.Packaged menu items into bags or trays and placed drink orders into carriers.
- Answered phones, accurately received food/drink orders, conducted numerous cash/electronic purchases and provided outstanding customer service.
4. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Communicated clearly and positively with coworkers and management, Mastered point-of-service (POS) computer system for automated order taking.
- Cashier experience, service and entered orders into POS system; conducted inventory; and performed cash handling and food handling.
5. Front Line
- Greeted customers while also running the front line * Made sure that the customer's dining experience was as exemplary as possible
- Front line customer service cashier; taking customer orders, handling cash and processing card transaction; preparing food upon request.
6. Customer Complaints
- Stay focus under pressure * Able to handle customer complaints in polite and empathetic manner
- Provided outstanding customer service at all times by addressing customer concerns and efficiently solving customer complaints.
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Build a professional drive thru order taker resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your drive thru order taker resume.7. Front Counter
- Worked drive thru, front counter, and the food preparation boards.
- Prepared foods and managed front counter sales/ordering process.
8. Ice Cream
- Prepared ice cream and other frozen desserts based on customer's specifications accurately.
- Scoop ice cream and create specialty items such as banana splits, cookies, brownies, smoothies and milkshakes as requested.
9. Computer System
- Operated computerized cash register/computer systems accurately.
- Mastered point of service computer system for automated order taking, handled currency and credit transactions quickly and accurately.
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List of drive thru order taker skills to add to your resume
The most important skills for a drive thru order taker resume and required skills for a drive thru order taker to have include:
- Taker
- Quality Customer Service
- Drink Orders
- POS
- Front Line
- Customer Complaints
- Front Counter
- Ice Cream
- Computer System
Updated January 8, 2025
