What does a driver/installer do?

Driver/installer responsibilities
Here are examples of responsibilities from real driver/installer resumes:
- Maintain and operate tools and equipment used to install appliances, including dollies and power tools.
- Maintain routes for pickup and delivery of appliances.
- Read electrical schematics, maps, GPS, & any other routing systems.
- Look up every location on route using a key map or GPS device.
- Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
- Memorize menu, delivered/prepare sandwiches, maintain inventory, take customer/catering orders in-store/over-the-phone, utilize POS computer system.
Driver/installer skills and personality traits
We calculated that 35% of Driver/Installers are proficient in CDL, DOT, and Delivery Truck. They’re also known for soft skills such as Customer-service skills, Math skills, and Patience.
We break down the percentage of Driver/Installers that have these skills listed on their resume here:
- CDL, 35%
Gas Tech CDL Class A Hazmat/Tanker Install propane gas system in residential and commercial establishments.
- DOT, 12%
Drive 26 foot box truck throughout state of Kansas, KS Dot Medical card holder.
- Delivery Truck, 7%
Loaded and unloaded delivery trucks every morning.
- Safety Procedures, 7%
Follow appropriate safety procedures for transporting co-workers to and from the work site.
- Pickup, 4%
Measure and cut insulation for covering surfaces Delivery and pickup of items from construction sites.
- Dollies, 3%
Use power/hand tools and 4 wheel dollies to assemble and transport equipment.
"cdl," "dot," and "delivery truck" are among the most common skills that driver/installers use at work. You can find even more driver/installer responsibilities below, including:
Customer-service skills. One of the key soft skills for a driver/installer to have is customer-service skills. You can see how this relates to what driver/installers do because "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." Additionally, a driver/installer resume shows how driver/installers use customer-service skills: "instruct customers on the correct usage of rental equipment. "
Math skills. Another soft skill that's essential for fulfilling driver/installer duties is math skills. The role rewards competence in this skill because "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately." According to a driver/installer resume, here's how driver/installers can utilize math skills in their job responsibilities: "maintained high level of customer satisfaction based on survey statistics upsold products and services installed appliances"
Patience. driver/installers are also known for patience, which are critical to their duties. You can see how this skill relates to driver/installer responsibilities, because "when driving through heavy traffic congestion, delivery drivers must remain calm and composed." A driver/installer resume example shows how patience is used in the workplace: "provide exceptional customer service and display extraordinary patience on a daily basis. "
Sales skills. driver/installer responsibilities often require "sales skills." The duties that rely on this skill are shown by the fact that "driver/sales workers are expected to persuade customers to purchase new or different products." This resume example shows what driver/installers do with sales skills on a typical day: "exceeded customer service expectations and sales goals"
Hand-eye coordination. Another common skill required for driver/installer responsibilities is "hand-eye coordination." This skill comes up in the duties of driver/installers all the time, as "drivers need to observe their surroundings at all times while operating a vehicle." An excerpt from a real driver/installer resume shows how this skill is central to what a driver/installer does: "managed 40-45 drivers in coordination for dispatching route delivery trucks. "
Visual ability. While "visual ability" is last on this skills list, don't underestimate its importance to driver/installer responsibilities. Much of what a driver/installer does relies on this skill, seeing as "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." Here is a resume example of how this skill is used in the everyday duties of driver/installers: "loaded delivery truck according to load list and followed all safety procedures including performance of visual driver's checklist. "
The three companies that hire the most driver/installers are:
- United Rentals12 driver/installers jobs
- Graebel Vanlines Holdings LLC
3 driver/installers jobs
- One Workplace2 driver/installers jobs
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Driver/installer vs. Customer service and driver
A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.
While similarities exist, there are also some differences between driver/installers and customer service and driver. For instance, driver/installer responsibilities require skills such as "safety procedures," "dollies," "dryers," and "install appliances." Whereas a customer service and driver is skilled in "routine maintenance," "patients," "strong customer service," and "data entry." This is part of what separates the two careers.
Customer service and drivers really shine in the transportation industry with an average salary of $37,823. Comparatively, driver/installers tend to make the most money in the education industry with an average salary of $43,857.customer service and drivers tend to reach similar levels of education than driver/installers. In fact, customer service and drivers are 0.5% more likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.Driver/installer vs. Cook and delivery driver
A cook/delivery driver is responsible for the food preparation and delivering these food items to the customers. Cook/delivery drivers process the orders accurately and handle the food delivery based on the agreed time and location. They carefully inspect the food items before loading and unloading to the vehicle, ensuring its safe storage while on the road. A cook/delivery driver also processes payments, responds to customers' inquiries and concerns, and handles complaints by issuing replacement or refunds as needed. They should also adhere to strict sanitary standards and hygienic procedures at all times during operations.
Each career also uses different skills, according to real driver/installer resumes. While driver/installer responsibilities can utilize skills like "cdl," "dot," "delivery truck," and "safety procedures," cook and delivery drivers use skills like "clean kitchen," "customer orders," "food preparation," and "pos."
Cook and delivery drivers earn similar levels of education than driver/installers in general. They're 0.6% less likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Driver/installer vs. Cashier/delivery driver
A delivery truck driver is primarily responsible for transporting and delivering products to clients, ensuring accuracy and timeliness. They are also responsible for coordinating with logistics staff, loading and unloading packages, handling and managing documentation, following designated schedules and routes, and maintaining records of deliveries, including the missed ones. There are also instances when a delivery truck driver must accept and process payments, respond to customer calls and inquiries, and prepare progress reports. Furthermore, it is essential to perform maintenance checks on vehicles and abide by all traffic laws for a safe and efficient work environment.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a driver/installer is likely to be skilled in "cdl," "dot," "delivery truck," and "safety procedures," while a typical cashier/delivery driver is skilled in "customer orders," "pos," "food orders," and "customer satisfaction."
Cashiers/delivery driver typically earn similar educational levels compared to driver/installers. Specifically, they're 0.2% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Driver/installer vs. Delivery truck driver
Types of driver/installer
Updated January 8, 2025











