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Driver supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Driver supervisor example skills
Below we've compiled a list of the most critical driver supervisor skills. We ranked the top skills for driver supervisors based on the percentage of resumes they appeared on. For example, 19.1% of driver supervisor resumes contained customer service as a skill. Continue reading to find out what skills a driver supervisor needs to be successful in the workplace.

15 driver supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how driver supervisors use customer service:
  • Trained and motivated drivers to perform their delivery responsibilities safely and as efficiently as possible without sacrificing top quality customer service.
  • Received, investigated and professionally resolved customer service issues to ensured service and satisfaction goals were met.

2. DOT

Here's how driver supervisors use dot:
  • Conducted safety training for drivers and provided information pertaining to travel logs and other information concerning DOT guidelines.
  • Ensured employee adherence to DOT inspections, obtained necessary documentation and filed accordingly.

3. CDL

Here's how driver supervisors use cdl:
  • Supervised CDL drivers conducting oilfield well service operations.
  • Obtained a Class A CDL license and TWIC card for necessary state, federal guidelines and plant refinery guidelines.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how driver supervisors use safety procedures:
  • Instructed Delivery Drivers on safety procedures and productivity measures to guarantee route completion
  • Implemented new safety procedures and performed monthly/quarterly safety audits.

5. Workgroup

Here's how driver supervisors use workgroup:
  • Use of the Balanced Scorecard and Quality Improvement Process help to monitor workgroup performance against business goals.
  • Improved driver productivity for workgroup through on- job supervision.

6. Post-Trip Inspections

Here's how driver supervisors use post-trip inspections:
  • Conducted pre- and post-trip inspections of tractor trailer unit, hoses, fittings and valves.
  • Manage Log Books and Pre/Post-trip Inspections.

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7. Basic Math

Here's how driver supervisors use basic math:
  • Sound ability to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
  • Measure completed pavement markings using basic mathematical calculations.

8. On-Time Performance

Here's how driver supervisors use on-time performance:
  • Established on-time performance for operators.
  • Created one of the best on-time performance records in the warehouse industry.

9. Customer Complaints

Here's how driver supervisors use customer complaints:
  • Answer all residential and commercial customer complaints, and investigated and evaluated any possible damage ensuring customer satisfaction.
  • Handled emergency situations and customer complaints.

10. Delivery Schedules

Delivery schedules are general agreements between a buyer and provider that schedule when and how often a delivery will be made. Depending on the products and how much is being sold, a buyer may have more control over the delivery schedule. While the frequency of deliveries may change, the merchandise volume is typically consistent.

Here's how driver supervisors use delivery schedules:
  • Drafted and executed store delivery schedules.
  • Coordinate with Drivers to maintain a safe and dependable delivery schedule.

11. Necessary Paperwork

Here's how driver supervisors use necessary paperwork:
  • Maintain consumer participant files and all other necessary paperwork.
  • Obtained signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.

12. Safety Regulations

Here's how driver supervisors use safety regulations:
  • Organized and scheduled routine vehicle maintenance to ensure compliance with Federal Motor Carrier Safety Regulations.
  • Interpreted traffic regulations, safety regulations, and company policies and procedures.

13. Safety Training

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Here's how driver supervisors use safety training:
  • Ensured employee qualifications complied with Department of Transportation and UPS safety training guidelines.
  • Maintained employee safety training and certifications.

14. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how driver supervisors use payroll:
  • Maintained weekly reports for passenger accountability and payroll.
  • Computed payroll and distributed pay to subordinates.

15. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how driver supervisors use federal regulations:
  • Maintained truck logs as per State and Federal regulations.
  • Maintained employee records, complied with federal regulations.
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List of driver supervisor skills to add to your resume

Driver supervisor skills

The most important skills for a driver supervisor resume and required skills for a driver supervisor to have include:

  • Customer Service
  • DOT
  • CDL
  • Safety Procedures
  • Workgroup
  • Post-Trip Inspections
  • Basic Math
  • On-Time Performance
  • Customer Complaints
  • Delivery Schedules
  • Necessary Paperwork
  • Safety Regulations
  • Safety Training
  • Payroll
  • Federal Regulations
  • Disciplinary Actions
  • Site Checks
  • Safety Compliance
  • Driver Performance
  • Vehicle Maintenance
  • Problem Resolution
  • Safety Standards
  • Hazmat
  • Driver Training
  • Safety Rules
  • Hazardous Materials
  • OTR
  • GPS
  • Dump Truck
  • Telematics
  • Performance Evaluations
  • Incident Reports
  • Log Book
  • Customer Issues
  • Inventory Control
  • Traffic Laws
  • Tractor Trailer
  • Routine Maintenance
  • Truck Maintenance
  • Commercial Vehicles
  • Customer Orders
  • Bus Operators
  • Stoves
  • Driver Logs
  • Unload Trucks
  • Delivery Route

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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