Customer Sales Associate jobs at Drivetime - 54950 jobs

Customer Sales Guide
Drivetime 4.1
Customer sales associate job at Drivetime
**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! **That's Nice, But What's the Job?** **Responsibilities of the Job (Or Better Known as, Your Next Destination)** This is not your typical sales role. As a **Customer Experience Guide** , you are at the center of driving dealership success-delivering sales, building relationships, and creating a buying experience customers won't forget. From the first interaction to the final handshake, you'll guide customers through the entire sales process, both in-store and virtually, while maximizing every opportunity to close deals and exceed goals. + **Prospect daily** to build a strong pipeline and drive traffic to the dealership. + **Achieve and exceed sales targets** while delivering an iconic customer experience that keeps buyers coming back. + Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork, and purchase completion. + Confidently **present vehicles, highlight features, and match customers** with the right solution to close the sale. + Collaborate with managers and fellow Guides to deliver top performance and uphold **DT Way Standards** . + Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. + **Engage customers proactively** -make calls, set appointments, and educate buyers to keep the pipeline moving. + Support dealership operations, including **opening and closing responsibilities** . **What's in it for you** + **Base pay plus uncapped, performance-based sales incentives** -the more you sell, the more you earn. + Be part of a **fast-paced, results-driven team** where high performers thrive. + The opportunity to build lasting customer relationships while accelerating your career in sales. **Knowledge, Skills and Abilities (The Good Stuff)** + Professional and persuasive communication skills; must have the **ability to close the sale** and handle customer requests + Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information + Must execute the highest **attention to detail** when assisting with the sale processes + Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes + Must **practice strict discretion** when dealing with sensitive information and account information + Must be comfortable **operating and parking vehicles** on and off the lot + Must be able to **work autonomously** and take ownership on assigned tasks + Must assure the highest level of **customer experience and satisfaction** + **Required at times to work a flexible schedule including mornings, evenings and Saturdays** . **Requirements (a.k.a. What You Need to Get the Job Done)** + High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. + **3+ years of related work experience** such as customer service, sales, or retail industry + **Valid driver's license** and acceptable driving record for the previous 3 years + Must be at least 18 years of age + Ability to pass a drug test and a background check **Physical Demands:** The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a **safety sensitive position.** + Must be able to remain in a stationary position at least 50% of the time. + Frequently move about inside the office to access file cabinets, office machinery, etc. + Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. + Requires visual acuity to operate motor vehicles. + Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. + This position could require moving objects up to 20 pounds. _This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice._ **So What About the Perks? Perks matter** + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Consistent Work Schedule.** We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. + **Teamwork, Makes the Dream Work.** Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. + **World Class Training and Development.** Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
$34k-41k yearly est. 54d ago

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Retail Sales Associate Full Time
Petsmart 4.3
Cranberry, PA jobs
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Paid Weekly Health & Wellness Benefits* 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart's Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company's vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online. Greets pet parents and answers their questions throughout the store. Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience. Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums). Maintains total store cleanliness standards. Supports the store with weekly price changes and monthly promotional pricing. Stages and sorts new product to match sales floor planners. Faces, fills, and recovers products to meet sales floor standards. Recommends, informs, and sells merchandise, services and live pets. Administers store owned pet medications as directed by veterinarian Promotes special events such as adoption weekends, Treats enrollment, charity events, etc. Ensures a safe environment for our associates, pets, and pet parents. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications Strong written and verbal communication skills. Flexibility in schedule, able to work evenings, weekends, and holidays as needed Ability to react under pressure and maintain composure. Essential physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ********************************* Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
$24k-31k yearly est. 5d ago
Retail Sales Lead Golf
Dick's Sporting Goods 4.3
Gastonia, NC jobs
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in- store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns #DSGT2 QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Golf experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
$31k-35k yearly est. Auto-Apply 3d ago
Customer Service Associate
Ashworth Golf 3.9
Conyers, GA jobs
As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
$24k-30k yearly est. 3d ago
Salesperson
Contempo Floor Coverings, Inc. 3.4
Los Angeles, CA jobs
Contempo Floor Coverings is a trusted leader in the flooring industry, delivering exceptional design-forward solutions to architects, interior designers, builders, and homeowners. With nearly five decades of experience and two Los Angeles showrooms, we're driven by a passion for high-quality products, outstanding service, and meaningful relationships. We're looking for a Showroom Sales & Design Consultant to join our team. This role is ideal for someone with a strong design sensibility who enjoys working directly with clients in a showroom environment. You'll guide customers through flooring and textile options, provide creative recommendations, and ensure they feel confident in their selections. What You'll Do Support Clients in the Showroom: Welcome walk-in customers, listen carefully to their needs, and recommend flooring, carpet, rugs that align with their vision. Provide Design Guidance: Assist clients in visualizing how various products, textures, and finishes will integrate into their space. Prepare Quotes & Proposals: Translate design conversations into clear, professional proposals, ensuring accuracy and attention to detail. Coordinate Projects: Work with our operations and installation teams to ensure a smooth customer experience from selection to completion. Stay Current: Keep up-to-date with our products, design trends, and materials to offer informed and stylish recommendations. Build Relationships: Develop lasting connections with homeowners, designers, and trade professionals who visit the showroom. Requirements Experience in Interior Design or Related Field: Formal design education or hands-on showroom/design sales experience. Proven Sales Ability: At least 2-3 years of retail, showroom, or design sales experience with measurable results. Customer-Facing Skills: Comfortable engaging with walk-in clients and trade professionals; excellent presentation and communication skills. Technical Knowledge: Proficiency with Microsoft Office; familiarity with CRM systems or estimating software preferred. Organizational Strength: Ability to manage multiple clients/projects simultaneously with attention to detail. Availability: Ability to work showroom hours, including some Saturdays. Professional Appearance & Demeanor: A polished presence that reflects our design-forward brand.
$66k-154k yearly est. 5d ago
Keyholder/Sales Associate - Manhattan Village
Rails 3.8
Manhattan Beach, CA jobs
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder/Sales Associate reports to the Store Manager. Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues as necessary Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Player: Support a positive work environment Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners Support performance initiatives set out by Store Management Attend and participate at store meetings as required by the business Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management Protect all company assets including cash handling, inventory etc. Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a retail apparel environment preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Strong organizational skills, writing and communication skills Comfortable and savvy with computer technology and software within PC and iOS platforms Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$30k-38k yearly est. 5d ago
Keyholder/Sales Associate - Chicago
Rails 3.8
Chicago, IL jobs
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder/Sales Associate reports to the Store Manager Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support a positive work environment with teams and throughout store network including cross functional partners Support performance management initiatives with store teams Attend and participate at store meetings as required by the business Ability to manage and resolve conflict in the workplace Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management including receipts, reconciliations and transfers Protect all company assets including cash handling, inventory, expenses etc. Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Provide support to ensure that all processes are compliant with legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a keyholder position preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$27k-34k yearly est. 4d ago
Keyholder/Sales Associate - Desert Hills
Rails 3.8
Cabazon, CA jobs
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder/Sales Associate reports to the Store Manager Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support a positive work environment with teams and throughout store network including cross functional partners Support performance management initiatives with store teams Attend and participate at store meetings as required by the business Ability to manage and resolve conflict in the workplace Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management including receipts, reconciliations and transfers Protect all company assets including cash handling, inventory, expenses etc. Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Provide support to ensure that all processes are compliant with legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a keyholder position preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$29k-38k yearly est. 4d ago
Custom Stylist and Sales Specialist
Alton Lane 3.7
Richmond, VA jobs
We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 7 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Custom Stylist and Sales Specialist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here: • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
$43k-58k yearly est. 1d ago
Sales Associate - Part Time
Vix Paula Hermanny 3.8
Sarasota, FL jobs
About the Job ViX Paula Hermanny is an internationally recognized luxury swimwear and resortwear brand inspired by the effortless elegance of Brazilian beach culture. Known for its impeccable fit, elevated design, and sophisticated aesthetic, ViX continues to grow globally, delighting customers with timeless pieces that celebrate quality, craftsmanship, and style. We are currently looking for a part-time Retail Sales Associate to join our team at our new store at The Mall at University Town Center - Sarasota, FL. This on-site position reports directly to the Store Manager and plays a key role in representing the ViX brand through outstanding service and product knowledge. This is an exciting opportunity for someone who is passionate about fashion, thrives in a fast-paced retail environment, and is motivated by providing personalized, high-touch service. As a Retail Sales Associate, you will be responsible for engaging customers, driving sales, supporting merchandising and inventory operations, and contributing to a collaborative and professional store environment. The ideal candidate is proactive, detail-oriented, and committed to delivering a luxury experience at every touchpoint. What You'll Be Doing As a Retail Sales Associate at ViX Paula Hermanny, you will: Deliver exceptional customer service by welcoming clients, assisting with product selection, and providing expert knowledge of ViX collections. Engage in meaningful client interactions to understand preferences and offer personalized styling advice. Build lasting customer relationships through clienteling techniques, including follow-ups and VIP service. Drive sales by promoting current collections, in-store promotions, and loyalty programs, while striving to meet or exceed individual and store sales goals. Maintain store presentation standards by supporting visual merchandising, organizing inventory, and ensuring cleanliness and organization on the sales floor. Assist in inventory management tasks such as stock replenishment, tagging, and stockroom organization. Handle POS transactions, including purchases, returns, and exchanges, following all operational and loss prevention policies. Collaborate with team members to maintain a supportive and high-performing store environment and contribute to team meetings and training efforts. Who You Are You bring 1-2 years of experience in retail or customer service, ideally within a luxury or high-end fashion environment. You are passionate about delivering exceptional, personalized service and cultivating lasting client relationships in a luxury setting. You communicate with confidence and professionalism, and you thrive in a team-focused atmosphere. You take pride in upholding elevated visual standards and have a keen eye for detail, presentation, and product knowledge. You are adaptable, proactive, and excited to contribute to the success of a globally recognized luxury brand. Why Join Us Earn a competitive hourly wage with additional commission and performance-based incentives. Be part of a globally recognized luxury brand known for timeless design, craftsmanship, and elegance. Enjoy a generous employee discount on our exclusive swimwear and resort collections. Work in a beautiful boutique environment that embodies the essence of Brazilian beach culture. Join a supportive, high-performing team that values collaboration, authenticity, and customer connection. Gain valuable experience in luxury retail with opportunities to grow your product knowledge and clienteling skills. Equal Opportunity Statement ViX Paula Hermanny is an equal opportunity employer that values diversity and inclusion. We consider all applicants based on their skills and qualifications. If you require accommodation or support during the application process, please let us know.
$23k-34k yearly est. 5d ago
Sales Supervisor, Palm Beach
Veronica Beard 3.9
Palm Beach, FL jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: 1- 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills (Spanish speaking is a plus) Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$41k-55k yearly est. 1d ago
Sales Supervisor, Suburban Square
Veronica Beard 3.9
Ardmore, PA jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Comfortable with being on camera for social media purposes (both stills and video) PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$39k-59k yearly est. 5d ago
Sales Supervisor, Marin
Veronica Beard 3.9
Larkspur, CA jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Marin location. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: 1- 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills (Spanish speaking is a plus) Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $21.00 and $23.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$21-23 hourly 4d ago
Sales Supervisor, Montecito (New Store)
Veronica Beard 3.9
Montecito, CA jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our new Montecito store, opening this Fall! Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: 1- 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills (Spanish speaking is a plus) Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $20.00 and $22.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$20-22 hourly 4d ago
Sales Supervisor, Palo Alto
Veronica Beard 3.9
Palo Alto, CA jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our new Palo Alto store. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: 1- 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills (Spanish speaking is a plus) Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $22.00 and $24.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$22-24 hourly 5d ago
Sales Supervisor, Domain
Veronica Beard 3.9
Austin, TX jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$37k-50k yearly est. 4d ago
Customer Success Specialist
J.Hilburn 4.2
Lewisville, TX jobs
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
$30k-48k yearly est. 4d ago
Sales Supervisor, North Hills (New Store)
Veronica Beard 3.9
Raleigh, NC jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$33k-45k yearly est. 2d ago
Sales Supervisor, Scottsdale
Veronica Beard 3.9
Scottsdale, AZ jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Comfortable with being on camera for social media purposes (both stills and video) PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$32k-42k yearly est. 2d ago
Sales Supervisor, Atlanta
Veronica Beard 3.9
Atlanta, GA jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$36k-47k yearly est. 2d ago