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  • Controls Manager

    Amazon Data Services, Inc. 4.7company rating

    Dublin, OH job

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Data Center Capacity Delivery team is looking for exceptional individuals to join our organization as a Controls Manager, responsible for the building management systems and electrical power monitoring system (BMS/EPMS) deployment and service within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will have experience managing a team of highly technically skilled individuals. The candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Manage onsite teams in Ohio - Travel up to 30% domestically - Develop, implement and track team goals. Reporting to stakeholders and leadership. - Experienced interviewer, able to develop launch plans for new hires, and identify team needs. - Experienced in installation, programming, and troubleshooting of BMS/EPMS systems and/or industrial controls systems. - Strong writing skills, able to articulate thoughts clearly and concisely - Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC. - Ability to ascertain customer needs to help develop project scope and specifications. - Ability to manage project engineering to determine scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications. Implementing specifications as they apply the work environment. - Experience in development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams. - Experience developing logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Experience performing inspections, testing, and commissioning of the facility systems. - Provide technical assistance as needed to internal customers. - Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget. About the team *Why AWS* Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. *Inclusive Team Culture* Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS- B.S. in Electrical, Mechanical, or other related engineering degrees as well as 10+ years Controls related experience; or Associates degree and 12+ years of Controls related experience; or High School diploma with 15 years of Controls related experience - 6+ years hiring, promoting, coaching, leading, and developing teams of controls professionals. - 6+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). - 6+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with project execution. PREFERRED QUALIFICATIONS- M.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degrees as well as ten (10) years related experience; or an equivalent combination of education and experience. - Project Management Professional (PMP) or equivalent. - Certified as a Professional Engineer (PE), LEED - Prior AWS/Amazon experience - 5+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,900/year in our lowest geographic market up to $292,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $100k-134k yearly est. 2d ago
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  • People Strategy Specialist

    Nava 4.0company rating

    Remote or California, MO job

    Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault‑tolerant cloud infrastructure. We bill for our time, offering our expertise and problem‑solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human‑centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary The People Strategy Specialist supports the effective delivery of key People Operations programs that enhance performance management, employee experience, professional development, team health, and overall organizational effectiveness at Nava. Reporting to the Head of Strategy, Analytics & Organizational Health, this role provides high‑quality coordination, communications, and systems and data support across core initiatives including performance cycles, engagement and onboarding surveys, job architecture, and leadership programs. The People Strategy Specialist responsibilities are in support of Nava's values: Be Active Stewards, Delivery Over Dogma, Build Together, Innovation Requires New Perspectives and Progress Takes Work. What you'll do Support setup, execution, and updates to performance cycles (e.g. 90‑day, annual 360 review, succession planning, promotion) in Lattice. Manage communication schedules, participant tracking, and system updates during review and promotion cycles. Serve as point of contact for professional development requests and budget tracking. Maintain program tracking, communications, and policy documents in Eden and Sage. Coordinate communications for engagement, pulse, onboarding, and exit surveys (Slack and Qualtrics) and support on logistics. Pull data and assist with cleaning and maintenance, distribute dashboards, and support system reminders. Track participation and support continuous improvement of employee experience and listening programs. Maintain and update documentation, including job descriptions and competency tracks. Monitor Workday for new role creation or changes; update supporting systems and internal documentation accordingly. Coordinate with hiring and People Ops teams to ensure accurate job setup and records. Support execution of leadership initiatives, including communications and event coordination. Assist with drafting internal communications and supporting team health diagnostics and action planning tools. Maintain documentation and tracking related to org development activities. Other duties as required. Required skills 3-5 yrs experience in performance management, employee experience, or related areas Bachelor's degree or equivalent experience Experience coordinating people programs or operations, including survey logistics, communication scheduling, or performance review processes Working knowledge of data analytics, including experience with reporting, data cleaning, basic dashboard support, and light troubleshooting. Ability to interpret and work with data effectively Excellent organizational skills, attention to detail, and ability to manage multiple streams of work simultaneously Very strong written communication skills, including experience drafting internal client‑facing resources Ability to work effectively in a distributed team environment with strong collaboration and follow‑through Demonstrated ability to handle sensitive data with discretion and professionalism Desired skills Experience with People systems like Workday, Lattice, Eden, and Qualtrics strongly preferred Familiarity with compensation structures, competency frameworks, or job architecture Comfort with project tracking tools like Jira Professional services or consulting experience Strong proficiency in GSuite, Slack, Zoom, and Apple computers $70,000 - $80,000 a year Other requirements Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn't require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage - comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage - Nava provides disability, life, and accidental death insurance at no cost Time off - vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays - enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus - when Nava meets its goals, eligible employees receive a performance‑based annual bonus Parental leave - paid time off for new parents, plus weekly meals delivered to your home Wellness program - full platform offering physical, mental, & emotional health resources & support tools Virtual care - see doctors online with no copay through UnitedHealthcare's virtual visit program Sabbatical leave - earn extended unpaid leave after continuous service for personal growth or rest 401(k) match - Nava matches 4% of your salary to support your retirement savings plan Flexible work - remote‑first environment with flexibility built around your schedule and responsibilities Home office setup - company laptop & setup assistance provided via Staples for remote work needs Utility support - monthly reimbursement to help offset eligible home office utility expenses Learning opportunities - internal training programs and resources to help grow your professional skills Development opportunities - LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus - get rewarded when you refer great people who join the Nava team Commuter benefits - pre‑tax commuter programs to support in‑office travel when applicable Supportive culture - A collaborative and remote‑friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at ********************** if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. #J-18808-Ljbffr
    $70k-80k yearly 5d ago
  • Entry-Level Sales Associate

    Synaptic 4.8company rating

    Independence, OH job

    Synaptic specializes in crafting customized sales and marketing solutions that cater to the unique retail representation of our clients. With a focus on targeted marketing, we ensure each client's message reaches the right audience, driving meaningful engagement and fostering growth. We are currently expanding our retail division in the Cleveland region and are seeking a Retail Sales and Marketing Representative to join our team immediately. This role is primarily responsible for directly engaging with potential retail customers through targeted sales and marketing strategies at promotional events inside major stores. This is a great opportunity for both experienced professionals seeking an exciting new challenge and those without experience looking to acquire new skills. *Retail Sales and Marketing Representative Responsibilities: * * Assist in preparing and delivering sales presentations, proposals, and product demos to potential customers at retail promotional events. * Assist in identifying potential consumers and generating leads through direct customer outreach. * Support in maintaining and nurturing relationships with current customers, helping to retain business and identify cross-selling/up-selling opportunities. * Participate in structured training programs to learn sales processes, techniques, and best practices for retail sales. * Work closely with marketing and other teams to ensure alignment on lead generation efforts and sales campaigns. * Learn how to track personal and team sales performance against targets and contribute to meeting or exceeding sales goals. *Requirements & Preferred Skills: * * At least some prior experience in sales or customer service is preferred, but not required * Strong communication and interpersonal skills, with the ability to build rapport and trust with clients * Prior negotiation and presentation experience, with the ability to articulate value propositions effectively, is a plus * Self-motivated and results-driven, with a demonstrated ability to work independently and as part of a team * Excellent time management and organizational skills * High level of comfort working with prospective customers and engaging with them in a business setting This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 8d ago
  • Director, Revenue Operations

    Clarivate Analytics 4.6company rating

    Remote or Boston, MA job

    You can view our cookie policy* Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics* Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)* Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication* Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting* Identify inefficiencies in sales and finance workflows and implement automated solutions* Oversee data migration and integration between finance systems and other enterprise platforms* Ensure compliance with financial regulations and internal controls during system changes* Develop training and documentation for end-users At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.**About You - experience, education, skills, and accomplishments*** Bachelor's degree in Finance, Accounting, Business, or IT* 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role* 5+ years of project management experience, with at least 2 years in finance systems* Finance process knowledge (GL, AP, AR, budgeting, forecasting)* Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)* Experience of working in B2B revenue/sales organizational roles or related functions**It would be great if you have…*** PMP or similar certification is a plus* Excellent stakeholder management and communication skills* Ability to analyze data and workflows for process improvement* Strong project management skills (Agile, Waterfall, PMP certification preferred) Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs**About the Team**You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.**Hours of Work*** Full Time, Permanent position* This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed* Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues**Compensation - US Only**The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.#LI-LP#LI-RemoteClarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit #J-18808-Ljbffr
    $130k-165k yearly 4d ago
  • Hybrid ERP Support & Compliance Lead

    NTT Data, Inc. 4.7company rating

    Remote or San Diego, CA job

    A leading technology services firm is seeking an ERP Support and Compliance Manager in San Diego, California. The role involves overseeing support functions and ensuring compliance with SOX processes. Candidates should have over 10 years in IT and substantial experience with ERP projects. Excellent communication and management skills are essential. This position offers a hybrid work model and competitive compensation. #J-18808-Ljbffr
    $93k-113k yearly est. 1d ago
  • Remote Legal Expert for AI Training & Evaluation

    Handshake 3.9company rating

    Remote or San Francisco, CA job

    A progressive technology company is looking for Lawyer Professionals for a remote AI research project. This flexible role requires at least 4 years of legal experience, where you'll evaluate AI model performance based on your professional context. Key responsibilities include developing prompts and assessing responses to strengthen AI understanding of legal tasks. Ideal candidates will be involved in asynchronous collaborations with leading AI labs, contributing to AI's application in their field of expertise. #J-18808-Ljbffr
    $133k-241k yearly est. 5d ago
  • Meeting, Convention, and Event Planners - AI Trainer (Contract)

    Handshake 3.9company rating

    Remote job

    Handshake is recruiting Meeting, Convention, and Event Planner Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Consulting with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions. Reviewing event bills for accuracy and approving payments. Coordinating services for events, such as accommodations, transportation, catering, signage, displays, printing, special needs requirements, and security. Arranging the availability of audio-visual equipment, transportation, displays, and other event needs. Conferring with staff at chosen event sites to coordinate logistics and details. Inspecting event facilities to ensure they conform to customer requirements. Maintaining records of event aspects, including financial details and vendor contracts. Monitoring event activities to ensure compliance with regulations, participant satisfaction, and prompt issue resolution. Negotiating contracts with service providers and suppliers such as hotels, convention centers, and speakers. Evaluating and selecting providers of services based on customer requirements and budget. Planning and developing programs, agendas, budgets, and services to meet client objectives. Hiring, training, and supervising volunteers and support staff for events. Conducting post-event evaluations to identify opportunities for improvement. Managing administrative details such as financial operations, promotional material distribution, and inquiry responses. Meeting with sponsors and organizing committees to plan event scope and format, establish budgets, and review progress. Reading trade publications, attending seminars, and networking with other meeting professionals to stay current on event management trends. Organizing participant registration and on-site check-in processes. Developing event topics and selecting featured speakers or presenters. Promoting conferences, conventions, or trade shows by meeting with associations and producing brochures or other publications. Designing and implementing marketing efforts to publicize events and attract sponsorships. Obtaining necessary permits from fire or health departments for displays, exhibits, or food service at events. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI. #indhp
    $39k-61k yearly est. Auto-Apply 30d ago
  • Managing Director, Industrials

    Catalant 4.2company rating

    Remote or Boston, MA job

    As the pioneer of Consulting 2.0, Catalant gives the world's leading companies on-demand access to a community of highly vetted independent consultants and former operators. From individual consultants to full project teams, we deliver the right expertise to solve our clients' most important challenges. Our clients include more than 30% of the Fortune 500, top private equity firms, and global consultancies, all seeking a more flexible, cost-effective way to get high-impact work done. We've reimagined consulting for today's world: it's digitally enabled, fit-for-purpose, and designed to deliver outcomes, not just hours. Our proprietary platform powers our ability to connect companies with Catalant Experts and Teams who've solved similar problems before. Backed by world-class venture investors, we're building the team that will take Catalant and the future of consulting to the next level. Catalant Technologies is seeking a Managing Director to lead our Industrials Client Community team. This executive will own go-to-market strategy, business development, and client engagement within the Industrial industry vertical. The role is responsible for driving revenue growth by positioning Catalant as a strategic alternative to traditional consulting models, competing directly with MBB, Big 4, and large advisory firms. What you'll do Industry Vertical Leadership Own the end-to-end sales strategy for an assigned industry vertical, including segmentation, target account planning, and pipeline development. Position Catalant as a disruptive competitor to large consulting firms by emphasizing agility, cost-efficiency, and access to top independent talent. Partner with Catalant's product, marketing, and expert network teams to tailor offerings to industry-specific client needs. Sales & Revenue Growth Lead, coach, and scale a team of Sales Directors, Client Partners and Associates focused on enterprise accounts in the vertical. Establish and drive aggressive revenue targets, capturing wallet share from Fortune 1000 clients typically served by MBB and Big 4 firms. Guide strategic pursuits, RFP responses, and proposal development, ensuring competitive differentiation. Client Engagement & Thought Leadership Build C-suite and senior executive relationships across target accounts to influence strategy and drive adoption of Catalan ts model. Act as an industry thought leader, representing Catalant at conferences, client forums, and sector-specific events. Ensure delivery excellence and account growth. Team Development Recruit, mentor, and retain top sales talent with consulting or enterprise services backgrounds. Create a culture of performance, accountability, and consultative selling. Provide coaching and enablement to help the team position Catalant against entrenched consulting incumbents. Forecasting & Analytics Own vertical P&L accountability, including pipeline management, forecasting accuracy, and quarterly business reviews with the executive team. Use data to drive decision-making and optimize sales productivity across the vertical. What you'll bring 15+ years of progressive experience in consulting, professional services, or enterprise sales, with significant exposure to management consulting competitive dynamics. Demonstrated success leading teams that sell into the C-suite of Fortune 500 or Global 2000 companies. Strong understanding of industry-specific business challenges and consulting service needs. Proven ability to win business head-to-head against MBB, Big 4, or other large consulting firms. Exceptional leadership, communication, and executive presence. Bachelor's degree required; MBA or advanced degree preferred. Benefits At Catalant, we strive to offer a work environment where employees can bring however much of their full, authentic self as they desire. With this in mind, we are happy to offer our employees: Flexible paid time off 13 company holidays + a week off from Christmas through New Years Twelve weeks of paid parental leave regardless of how you choose to grow your family Generous health insurance coverage as well as optional vision and dental 401k to save for retirement Pre-tax commuter and flexible spending accounts A lifestyle spending account to be used towards cell phone, internet, commuting, and learning & development Wellness stipend for your mental, emotional, or physical wellbeing needs and support Work from Home stipend Equal Employment Opportunity Policy Catalant is proud to be an equal opportunity workplace. Catalant makes employment decisions on the basis of merit and business objectives and does not discriminate against applicants or employees on the basis of age, race, color, religion, national origin, ancestry, gender (including gender nonconformity and status as a transgender individual), sexual orientation, pregnancy, marital status, military or veteran status, qualified physical or mental disability, genetic condition or predisposition, or any other status protected by law. All Catalant employees are prohibited from engaging in any form of discrimination. We have a flexible hybrid work model, where employees local to our Boston headquarters come into our office on a flexible basis, and other employees are fully remote. We are hiring and conducting interviews and onboarding either virtually or in person if local to Boston, depending on what makes most sense based on the specific candidate and new hire. Talk to our People Team to learn more! #J-18808-Ljbffr
    $168k-280k yearly est. 4d ago
  • Lead M365 Projects - Technical PM (Remote/Hybrid)

    Booz Allen Hamilton 4.9company rating

    Remote or Washington, DC job

    A leading consulting firm is looking for a Microsoft 365 Technical Project Manager to lead technology-driven projects. The role involves managing project delivery using Microsoft technologies, developing project plans, and ensuring alignment across stakeholders. Candidates should have over 5 years of project management experience, expertise in Agile methodologies, and a Bachelor's degree. This position offers flexible work arrangements, adapting to both remote and onsite requirements. #J-18808-Ljbffr
    $118k-161k yearly est. 2d ago
  • Operations General Manager, Mergers & Acquisitions Remote, United States

    Stord Inc. 4.5company rating

    Remote or Atlanta, GA job

    Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.We're looking for a senior operating leader to serve as General Manager for acquired businesses during the post-close period. The General Manager holds full accountability for operational performance, continuity, and execution across acquired companies until integration is complete. You will assume end-to-end operational ownership immediately following close, acting as the senior leader responsible for performance management, execution discipline, and day-to-day decision-making. You will lead acquired leadership teams, establish operating cadence, manage risks and escalations, and ensure each business continues to operate effectively during periods of transition and change. The General Manager partners closely with the M&A Integration team, serving as the operating counterpart during integration planning and execution. Integration delivery remains outside this role; however, accountability for the acquired business remains with the GM until full handoff into the core operating model. This position reports directly to the VP of Implementations Engineering.**Why This Role:**This role offers the opportunity to take on real operating ownership across multiple business operations. You will step into acquired companies at critical moments, work directly with senior leadership, and be trusted to run day-to-day operations while navigating change.For operators who enjoy hands-on leadership, clear accountability, and solving complex operational problems, this role provides breadth across functions and businesses. The work is fast-paced and execution-focused, with visibility into how acquisitions scale inside a growing company.This is a strong fit for someone looking to expand operating scope, build pattern recognition across businesses, and develop as a general manager through repeated reps in high-impact situations.## What You'll Do:**Hold operational accountability for acquired businesses by:*** Holding full operational and P&L accountability immediately post-close through transition.* Stabilizing performance and maintaining continuity across service delivery, financial outcomes, and team execution.* Acting as the senior operating leader for acquired leadership teams until responsibilities transition.* Maintaining end-to-end accountability across all acquired businesses, ensuring no asset operates without clear ownership.**Set and run execution discipline by:*** Setting and running operating rhythms, including weekly operating reviews, monthly performance reviews, and escalation forums.* Enforcing prioritization across initiatives to balance near-term performance, transition readiness, and longer-term value creation.* Maintaining consistent visibility into performance drivers, risks, and execution constraints across the portfolio.* Implementing organizational, leadership, or operating changes as required to ensure disciplined execution.**Champion cross-functional execution by:*** Applying an operating lens to the Corporate Development team during diligence and pipeline evaluation, offering perspective on leadership capability, operating maturity, and near-term business stability. This perspective informs integration readiness, execution risk, and early value-creation opportunities post-close.* Coordinating execution across operations, customer experience, technology, finance, and people functions within the acquired perimeter.* Aligning operating priorities with functional partners to prevent execution gaps during periods of change.* Serving as the primary escalation point for operational, customer, and execution issues across acquired businesses.**Support integration readiness in close partnership with M&A Integration by:*** Working in close partnership with the M&A Integration team as integration activities are sequenced and executed.* Maintaining accountability for acquired leaders, processes, and operating models until handoff conditions are met. Supporting integration readiness across operating models, leadership structures, and organizational transitions.* Delivering clear, fact-based updates to senior leadership on performance trends, risks, and transition readiness.## What You'll Need:* 8+ years of experience in operations leadership within logistics, supply chain, fulfillment, transportation, or a similarly complex operating environment.* Demonstrated P&L ownership or direct financial accountability, including responsibility for operating performance, cost structure, margin management, and tradeoff decisions. P&L ownership of a division or company generating more than **$100M** a year.* Proven ability to lead cross-functional execution, with accountability for outcomes across operations, account management, technology, and people functions.* Strong operating judgment and interpersonal instincts, with a proven ability to drive alignment, execution, and accountability.## Bonus Points:* Experience running or overseeing multi-site or multi-entity operations, including exposure to varying cost structures, performance profiles, or customer segments.* Direct involvement in acquisitions, integrations, carve-outs, or turnaround scenarios in an operating capacity.* Experience managing legacy systems, interim operating models, or transitional organizations, not just steady-state environments. #J-18808-Ljbffr
    $54k-121k yearly est. 1d ago
  • Technical Support Engineer (Norway based)

    Everbridge 4.6company rating

    Remote or Norway, WI job

    Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr
    $52k-67k yearly est. 3d ago
  • AI Product Consultant and Pilot Implementation (Pre-Sales)

    Zendesk 4.6company rating

    Remote or Madison, WI job

    Lead pilot engagements end-to-end to prove the value of Zendesk AI through technical configuration, integration and validation against success metrics. This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes for our customers (e.g. reducing support costs, improving quality of service) and align with our sales strategy to accelerate time to signature for commercial agreements. By rapidly delivering working pilots for high-value strategic customers, our team proves the art of the possible in a live (real world) scenario to advance adoption and de-risk investment decisions. Working in direct collaboration with our Sales team, the Agentic Strategist is a high impact role directly on the frontline building trust and credibility by aligning Zendesk's AI offerings with the prospective customer's specific challenges and goals. Key Responsibilities * Own pilot discovery, scoping and delivery * Partner with the account team (e.g., Sales, Solutions Consulting and Customer Success) throughout the engagement * Collaborate with customers to optimise the building blocks for successful AI adoption (knowledge, on Messaging not Chat, procedures, data) - "readiness" * Configure AI product features and build integrations as needed * Coordinate with PS resources as required for additional support and complex integrations * Interface with Product to flag feature dependencies and request assistance to manage product gaps * Own the design of strategies to ensure effective testing and quality assurance of AI agents & Copilot to obtain customer acceptance / sign-off for launch * Collaborate with Sales teams to manage stakeholder relations and expectations at the account level * Evaluate pilot performance, track and report on outcomes against success metrics * Maintain documentation for hand-off post-pilot * Be a product expert and super-user first, maintain deep understanding of the entire Zendesk product suite, with emphasis on AI agents and Copilot Key Skills * Have a start-up mindset, agility to adapt to rapid product evolutions and react with urgency to solve new challenges for customers * Strong Zendesk product knowledge and customer-facing skills * Highly technical (some basic coding skills), comfortable collaborating with customers at pace to build solutions * Experienced in project management (structured delivery), relationship management and enterprise SaaS or AI implementations "Can do it themselves but also lead a team of implementers" * Proactive, outcome-driven mindset * Excellent communication and storytelling ability to articulate both technical details and business outcomes (written and verbal) * Demonstrated experience in change management for enterprise SaaS/AI programs (e.g., ADKAR/Prosci-style methods) * Strong facilitation and communication skills to drive executive alignment, frontline enablement, and post‑pilot handoff * Evidence of accelerating adoption/time‑to‑value through structured change and training plans Key Success Metrics Commercial Impact * Pilot Conversion Rate (% / # of pilots that successfully convert to signed commercial deals) Customer Impact * Percentage of tickets (human workload) fully automated (AI Agents) or augmented (Copilot) * Customer Stakeholder Satisfaction (feedback from customer stakeholders at pilot completion) Operational Excellence * Time-to-Value (average time from pilot kick-off to signed commercial deal) * Risk & Dependency Management (effective mitigation of risks and dependencies without escalations) Scalability * Reusability of Assets (% of procedures, components, workflows or integrations that can be reused across future pilots) * Knowledge Transfer (quality of handover to PS / CS teams for scaling post-pilot) * Innovation Contributions (No. of new solution approaches, clearly articulated product feedback, or best practices identified through pilots) The US annualized base salary range for this position is $137,000.00-$205,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $137k-205k yearly Auto-Apply 7d ago
  • Event Sponsorship Operations Manager - Manifest

    Hyve Group 3.9company rating

    Remote job

    A bit about us: We're Hyve - organizer of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you: First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. A bit about the role: This role reports to Courtney Muller, President, Manifest Manifest is looking for a Sponsorship Operations Manager who primarily focuses on sponsorship delivery at Manifest. The role is specifically responsible for successfully managing the sponsorship delivery, emphasizing collaboration and communication, developing new sponsorship opportunities, and their strategic implementation. As a key member of our team, the Sponsorship Operations Manager will have a core management role during the onsite event delivery. They will work closely with the Director of Operations on event delivery and strategy. The role will require travel to Manifest. As part of your job, you'll be: * Working closely with the sales, retailer, & brand, and attendee experience teams to manage the delivery of sponsor partnerships at the show. * Building solid ongoing relationships with top-level sponsors. * Developing and maintaining processes and ways of working to ensure efficient and effective delivery of all Manifest & Groceryshop sponsorships. This will include building a solid working relationship with vendors, venues, and the execution of sponsor activations onsite. * Supporting the Meetup Program execution. * Working closely with the Director of Sponsorship Operations, Event Director, & VP of Operations to update and manage the show floor throughout the show cycle. * Managing the delivery of sponsored features and activations from the RFP tender process to the on-site build. Here's what we're looking for from you: * Minimum 3-5 years of event management experience working with event sponsors & exhibit operations * Ability to communicate with senior-level executives * Extremely strong project management skills and attention to detail * Experience building and managing spreadsheets and doing data merges. * Ability to think quickly and analytically while executing logistical tasks * Have a very strong focus on quality and customer experience * Must be self-motivated, willing to take on new tasks, and adept at multitasking in a fast-changing and dynamic environment * Interest in learning about supply chain technology sector The benefits: * This position will be eligible for a competitive bonus structure * Full medical, dental, and vision package to fit your needs * Retirement plan with company match (401K) * Competitive vacation policy * Remote work Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!
    $84k-129k yearly est. 22d ago
  • Associate AI Specialist

    Rand Technology 3.9company rating

    Remote or Irvine, CA job

    Full-time Description The Associate AI Specialist supports the development, implementation, and optimization of artificial intelligence and machine learning solutions to enhance business operations, improve decision-making, and drive innovation. This role works collaboratively with cross-functional teams to identify AI opportunities, develop proof-of-concepts, and deploy AI-powered tools and applications that align with company objectives. KEY RESPONSIBILITIES AI Solution Development Assist in designing, developing, and implementing AI and machine learning models Support the creation of proof-of-concepts and pilot projects for AI initiatives Develop and maintain AI-powered applications and tools for business use cases Optimize existing AI models for performance, accuracy, and efficiency Document technical specifications, methodologies, and implementation processes Data Analysis & Preparation Collect, clean, and prepare datasets for AI model training and testing Conduct exploratory data analysis to identify patterns and insights Ensure data quality, integrity, and compliance with privacy regulations Create and maintain data pipelines for AI applications Work with databases, APIs, and data integration tools AI Integration & Deployment Integrate AI solutions with existing business systems and workflows Support deployment of AI models to production environments Monitor AI system performance and implement improvements Troubleshoot and resolve technical issues with AI applications Collaborate with IT teams on infrastructure and security requirements Business Collaboration Partner with business stakeholders to understand requirements and pain points Identify opportunities where AI can add value to business processes Translate business needs into technical AI solutions Present findings, recommendations, and project updates to leadership Provide training and support to end-users on AI tools and applications Research & Innovation Stay current on AI/ML trends, technologies, and best practices Research and evaluate emerging AI tools, platforms, and frameworks Experiment with new AI techniques and methodologies Contribute to the development of AI strategy and roadmap Share knowledge and insights with team members Process Automation Develop intelligent automation solutions using AI technologies Implement natural language processing (NLP) applications Create chatbots, virtual assistants, or conversational AI tools Automate repetitive tasks using machine learning and AI Support process improvement initiatives with AI-driven insights REQUIRED QUALIFICATIONS Education Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Mathematics, Statistics, or related field Master's degree preferred or equivalent practical experience Experience 1-3 years of experience in AI, machine learning, data science, or related field Hands-on experience developing and deploying AI/ML models Experience with AI/ML projects in a business or academic setting Portfolio or examples of AI projects demonstrating practical application Internship or co-op experience in AI/ML considered Technical Skills Proficiency in Python and/or R for AI/ML development Experience with machine learning frameworks (TensorFlow, PyTorch, scikit-learn, Keras) Knowledge of AI/ML algorithms and techniques (supervised/unsupervised learning, neural networks, NLP) Familiarity with cloud AI platforms (Azure AI, AWS SageMaker, Google Cloud AI) Understanding of data manipulation libraries (Pandas, NumPy) Experience with SQL and database systems Knowledge of version control systems (Git) Familiarity with data visualization tools (Tableau, Power BI, Matplotlib) Core Competencies Strong analytical and problem-solving skills Excellent attention to detail and commitment to quality Effective communication skills with technical and non-technical audiences Ability to work independently and collaboratively Quick learner with curiosity and passion for emerging technologies Project management and organizational skills Creative thinking and innovation mindset Adaptability in fast-paced, evolving environment PREFERRED QUALIFICATIONS Experience with generative AI technologies (GPT, LLMs, prompt engineering) Knowledge of computer vision and image processing Experience with AI model deployment and MLOps practices Familiarity with Agile/Scrum methodologies Understanding of AI ethics, bias, and responsible AI principles Experience in technology, telecommunications, or distribution industry Certifications in AI/ML (Microsoft AI, AWS ML, Google ML, etc.) Experience with business intelligence and analytics platforms Knowledge of robotic process automation (RPA) tools Contributions to open-source AI projects or publications KEY PERFORMANCE INDICATORS Successful development and deployment of AI solutions Model accuracy and performance metrics Impact on business process efficiency and outcomes Stakeholder satisfaction with AI implementations Innovation and contribution to AI strategy Quality and documentation of technical work PHYSICAL REQUIREMENTS Primarily sedentary office work with computer-based tasks Ability to use standard office equipment and technology May require occasional collaboration in conference rooms or team spaces Minimal travel required (less than 10%) Ability to work standard business hours with flexibility as needed Work Environment Professional office setting Hybrid or remote work options may be available Collaborative team environment with cross-functional interaction Fast-paced technology-driven workplace EQUAL OPPORTUNITY EMPLOYER Rand Technology, LLC is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $79k-117k yearly est. 7d ago
  • Pharmacy Production Support Technician - REMOTE

    Siemens Healthineers 4.7company rating

    Remote job

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Join our team now at Siemens Healthineers as a Pharmacy Production Support Technician Position Overview In this position the employee will provide the following services to support production of PET biomarkers at PETNET manufacturing facilities: Provide onsite manufacturing support of PET biomarkers at PETNET Solutions manufacturing facilities across the country. Provide first-line technical support both over the phone and in person to field personnel for chemistry modules, process chemistry, production processes, quality control equipment (to include High Pressure Liquid Chromatography, Thin Layer Chromatography, Ion Chromatography and Gas Chromatography) and their associated software applications. Interface with Quality, Sustaining Engineering, Process Engineering, and Training to identify issues with processes or instrumentation used at the manufacturing level. Review, revise and/or develop technical documentation utilized in biomarker production, quality control and equipment maintenance. Collect, trend and present data generated through production processes and quality investigation to recommend possible manufacturing issues or improvements that are needed in the field. Assist field and quality personnel in investigations triggered by manufacturing and operational issues. Perform on-site applications, training, and qualification of production and quality control processes for new and existing site personnel. This is a role well suited to an ambitious professional, looking for the next step in their career. As a Pharmacy Production Support Technician with our Technical and Manufacturing Support Team, you will be responsible for: Travel to PETNET Solution Pharmacies to assist sites in the production process Train and qualify new operators in new and current biomarker process Provide quick expertise and recommendations to site and corporate personnel about production issues that occur at the PETNET Solutions facilities both on the phone and in person at the site level. Assist in investigations and analysis of the most complex field problems. Ensure quality expectations for the company are met, communicating in a timely manner issues that require input from other departments. Provide feedback and data to other departments in order to identify possible production issues on a site and corporate scale. Complete assigned trainings and maintain qualifications to ensure readiness to support manufacturing efforts. Prioritize identified problems and develop solutions to improve productivity and customer satisfaction Required skills to have for the success of this role BS degree in chemistry, engineering or other science fields recommended 2-3 years' experience in operation and maintenance of complex analytical equipment such as HPLC, GC and TLC and their associated software applications Excellent oral and written communication skills needed Ability to accomplish multiple tasks in fast-paced environment Strong interpersonal, organizational and managerial skills Excellent attention to detail in the execution of job responsibilities Good understanding of analytical equipment (TLC, HPLC, GC, etc.), how it works and interpretation of results Up to 70% travel as required to perform job functions Preferred Knowledge/Skills, Education, and Experience Experience with 18F radiochemistry is preferred but training will be provided to an otherwise well-qualified candidate Experience with general radiation safety and hazardous material handling or similar technical experience Ability to work independently with sites when trouble shooting issues but also in a team environment both at a corporate and site level. Minimum 1-2 years' experience in the production of PET biomarkers or commercial operations #LI-JW1 Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $56,230 - $77,319 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
    $56.2k-77.3k yearly Auto-Apply 6d ago
  • Director, Enterprise Customer Success Management

    Five9 4.8company rating

    Remote or San Ramon, CA job

    Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Director, Enterprise Customer Success Management will lead a team of Enterprise Customer Success Managers. The Director will be responsible for developing a team of direct reports in SaaS Customer Success, with a focus on driving business outcomes for an assigned deck of in-base customers. This position reports to the RVP, Customer Success. Core duties and responsibilities include the following: Lead, mentor, and grow a team of Customer Success Managers, positioning them to succeed in assisting Five9 customers in maximizing their investment in Five9 solutions. Anchor CSM performance to Five9's Global Customer Success OKR framework. Ability to successfully manage competing priorities. Develop and implement best practices for the Enterprise Customer Success program while assisting your team in shepherding large, complex implementations through go live and ramps. Develop and manage collaborative relationships with internal partners including Professional Services, Sales, and Five9 executive staff to help streamline and accelerate onboarding of these customers. Build and maintain strong, long-lasting customer relationships including trusted advisor relationship with key customer stakeholders and executive sponsors, ensuring team alignment with customer's business goals and objectives. Develop the team's understanding of Five9's products, services, and support processes, understanding customer business goals and objectives, and ensuring Five9 solutions deliver desired outcomes for our in-base customers. Execute on existing and develop new strategies to reduce customer churn and increase customer lifetime value. Participate in de-escalation calls in support of the CEM and overall project team to ensure that clients understand challenges and how to work around them Ability to recruit and retain "A" players to build highly effective teams. Provide strong operational management, reporting, and team skills for managing both a team and customer base. Requirements: 10+ years of experience in customer success for a technology company. 5+ years managing a team. Leadership experience with the capacity to influence, experience in hiring, mentoring, training and motivating high performing teams. Proactive mentality, with the foresight to intervene and provide support to CSMs as needed. Strong knowledge of contact center or related SaaS technology. Strong account planning and management skills including mature negotiation skills. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. Experience in delivering client-focused solutions based on customer needs. Ability to discuss, understand, and work within complex projects and processes. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation, and presentation skills. Excellent verbal and written communications skills. Must be self-directed and self-motivated. Superior professional presence and business acumen. Ability to travel up to 50% of the time. BS degree or equivalent. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $112,560-$174,440 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
    $112.6k-174.4k yearly 1d ago
  • Intern, R&D Graduate Summer - Computational Materials Science, Hybrid

    Sandia National Laboratories 4.6company rating

    Remote or Albuquerque, NM job

    What Your Job Will Be Like: We are seeking a Summer R&D Graduate Intern to join our dynamic computational materials science team. Are you ready to apply your skills in materials modeling to the nation's challenges? Apply for our summer 2026 internship. On any given day, you may be called on to: + Simulate atomistic, molecular, or grain-scale phenomena to understand and predict material behavior during manufacturing, performance, or aging. + Apply machine learning and artificial intelligence to advance simulation methods, enable high-throughput workflows, or discover data-driven process-property-performance relationships. + Visualize and interpret data using appropriate software tools and analysis methods. + Collaborate with your technical mentor and research team to plan and execute your project. + Contribute to publications, presentations, and technical reports to communicate your results. + Grow your research skills in a high-performing research team. Students will be expected to demonstrate increasing levels of independence and responsibility and show a commitment to operate in and contribute to a safe operating environment. The selected applicant can work a combination of onsite and offsite work. The selected applicant must live within a reasonable distance for commuting to the assigned work location when necessary. Salary Range: At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here (********************************************************************************* . Qualifications We Require: You bring the confidence and skills to be eligible for the job by meeting these minimum requirements: + Earned bachelor's degree + Currently attending and enrolled full time in the spring term immediately preceding the internship (or scheduled to graduate in the spring) in an accredited science, engineering, or math graduate program + Minimum cumulative GPA of 3.0/4.0 + Ability to work up to 40 hours per week during the summer + U.S. citizens, legal permanent residents, asylees or refugees in the U.S. Note: If you have not yet started your graduate program, please apply to an undergraduate intern position. Qualifications We Desire: + Materials Science, Physics, Chemistry, Chemical Eng., Mechanical Eng., Nuclear Eng., or relevant major. + Experience conducting simulation and analysis. + Proficiency with scripting for scientific analysis using languages like Python, MATLAB, R, or similar. + Proven ability to succeed through teaming with others. + Demonstrated ability to develop and present technical ideas in oral and written form. Posting Duration: This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time. About Our Team: The Computational Materials Science Department applies materials modeling on multiple length scales to accelerate engineering solutions and drive materials discovery and design for Sandia's missions. Our expertise spans a diversity of materials (including polymers, ceramics, composites, alloys, ferroelectrics, and metal-organic frameworks) and a breadth of computational methods from density functional theory and molecular dynamics to microstructure-informed engineering simulations. About Sandia: Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs: + Challenging work with amazing impact that contributes to security, peace, and freedom worldwide + Extraordinary co-workers + Some of the best tools, equipment, and research facilities in the world + Career advancement and enrichment opportunities + Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) + Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance* World-changing technologies. Life-changing careers. Learn more about Sandia at: ********************* *These benefits vary by job classification. Security Clearance: This position does not currently require a Department of Energy (DOE) security clearance. Sandia will conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Furthermore, employees in New Mexico need to pass a U.S. Air Force background screen for access to Kirtland Air Force Base. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause access to be denied or terminated, resulting in the inability to perform the duties assigned and subsequent termination of employment. Under federal law, citizens and agents of the People's Republic of China, the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation are generally prohibited from accessing Sandia National Laboratories. Accordingly, such individuals will not be considered for employment unless they are also a citizen of the United States. If hired without a clearance and it subsequently becomes necessary to obtain and maintain one for the position, or you bid on positions that require a clearance, a pre-processing background review may be conducted prior to a required federal background investigation. Applicants for a DOE security clearance need to be U.S. citizens. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Members of the workforce (MOWs) hired at Sandia who require uncleared access for greater than 179 days during their employment, are required to go through the Uncleared Personal Identity Verification (UPIV) process. Access includes physical and/or cyber (logical) access, as well as remote access to any NNSA information technology (IT) systems. UPIV requirements are not applicable to individuals who require a DOE personnel security clearance for the performance of their SNL employment or to foreign nationals. The UPIV process will include the completion of a USAccess Enrollment, SF-85 (Questionnaire for Non-Sensitive Positions) and OF-306 (Declaration of for Federal Employment). An unfavorable UPIV determination will result in immediate retrieval of the SNL issued badge, removal of cyber (logical) access and/or removal from SNL subcontract. All MOWs may appeal the unfavorable UPIV determination to DOE/NNSA immediately. If the appeal is unsuccessful, the MOW may try to go through the UPIV process one year after the decision date. EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law. NNSA Requirements for MedPEDs: If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs. If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date. Job ID: 696546 Job Family: 91 Regular/Temporary Position: T Full/Part-Time Status: P
    $39k-52k yearly est. 29d ago
  • Jr Change Management Specialist (REMOTE)

    360 It Professionals 3.6company rating

    Remote or Indianapolis, IN job

    360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description We are seeking a Jr Change Management Specialist. 100% remote Consultant should be willing to work CET time zone (European hours) English speaking is a must Spanish speaking is an added bonus. Qualifications We are seeking a Jr Change Management Specialist. 100% remote Consultant should be willing to work CET time zone (European hours) English speaking is a must Spanish speaking is an added bonus. Additional Information All your information will be kept confidential according to EEO guidelines.
    $61k-88k yearly est. 3d ago
  • Manager, People Business Partners

    Gitlab 4.3company rating

    Remote job

    GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Manager, People Business Partners, Engineering, you'll be a strategic partner to engineering leaders, VP/Sr. Director level, helping them navigate change, mature their organizations, and build a healthy, high-performance culture. You'll focus on engineering-specific challenges such as evolving job architecture and leveling, supporting leadership transitions at the executive level, and driving consistency in how we develop, calibrate, and grow engineering talent across distributed teams. In this role, you'll work on a global scale, with a particular focus on supporting leaders globally, and you'll play a key part in making complex transformations feel clear and manageable for both leaders and their teams. You'll report into the PBP organization and work closely with peers like current and former Engineering PBPs to shape how GitLab's engineering function operates as we continue to grow. You'll be expected to quickly build trust with senior engineering leaders, lean into engineering-wide processes like calibrations and offsites, and help bring cohesion to a leadership team that spans tenured GitLab team members and newer leaders. This is a good fit if you enjoy working in a fast-paced tech environment, are comfortable with ambiguity and change, and want to make a visible impact on how engineering teams are structured, supported, and set up to deliver results. What You'll Do Partner with senior engineering leaders, including VP/senior directors, to understand their organizations, priorities, and challenges, and translate these into clear people and business priorities. Drive and support job architecture changes in Engineering, including the introduction of new levels, to help leaders adopt and mature consistent role expectations and career paths. Lead and facilitate key Engineering people processes, such as calibrations, in close partnership with the PBP team and cross-functional partners like Talent Management. Advise and coach engineering leaders on topics such as organization design, change management, and navigating global teams, including basic EMEA considerations. Work closely with other PBPs and Talent partners to share insights, align on approach, and ensure a consistent, high-quality experience for Engineering leaders and their teams. Use data and qualitative feedback to identify trends in the Engineering organization and recommend actions that improve effectiveness, engagement, and performance. Support planning and execution of Engineering offsites and other key forums so leaders can align on priorities, make decisions, and move work forward efficiently. What You'll Bring Experience as a People Business Partner or similar role supporting engineering or technical organizations, ideally with exposure to fast-paced tech environments of comparable size and complexity. Background working with senior leaders, including Senior Directors and Vice Presidents, with the ability to build trusted relationships, influence decision-making, and provide clear, data-informed guidance. Experience supporting globally distributed teams, including familiarity with working across multiple regions and time zones and navigating regional differences such as those in EMEA. Comfort operating in periods of organizational change or transformation, such as job architecture updates, leadership transitions, or shifts in team structure and culture, while balancing strategic work (for example, organizational design, leadership effectiveness, and culture initiatives) with hands-on execution of core People processes. Strong communication and collaboration skills, including working asynchronously and partnering cross-functionally with Talent Acquisition, Total Rewards, and other People teams. Openness to learning GitLab's ways of working and applying transferable experience from related domains (such as product or IT) while developing a deeper understanding of engineering needs. About the team The Engineering People Business Partner (PBP) team supports GitLab's Engineering teams globally, to build a high-performing, scalable, and globally distributed organization. You'll partner closely with senior leaders on these teams, whose members are based across the US and EMEA. You'll also collaborate asynchronously with other PBPs, Talent Management, and cross-functional partners to support organization design, performance and calibration processes, and ongoing culture and leadership development. The team is focused on maturing Engineering's people practices, creating cohesion across leaders who are at different stages in their GitLab journey, and helping the organization navigate major transformations in structure, ways of working, and leadership. You can expect quarterly travel for Engineering and PBP offsites and collaborative forums. This role also requires significant working hours overlap with US Central or East Coast time zones to support the team's global operations across multiple time zones. Candidates based in other locations who can accommodate these hours are welcome to apply. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
    $94k-132k yearly est. Auto-Apply 6d ago
  • AI Product Consultant and Pilot Implementation (Pre-Sales)

    Zendesk 4.6company rating

    Remote or Austin, TX job

    Lead pilot engagements end-to-end to prove the value of Zendesk AI through technical configuration, integration and validation against success metrics. This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes for our customers (e.g. reducing support costs, improving quality of service) and align with our sales strategy to accelerate time to signature for commercial agreements. By rapidly delivering working pilots for high-value strategic customers, our team proves the art of the possible in a live (real world) scenario to advance adoption and de-risk investment decisions. Working in direct collaboration with our Sales team, the Agentic Strategist is a high impact role directly on the frontline building trust and credibility by aligning Zendesk's AI offerings with the prospective customer's specific challenges and goals. Key Responsibilities Own pilot discovery, scoping and delivery Partner with the account team (e.g., Sales, Solutions Consulting and Customer Success) throughout the engagement Collaborate with customers to optimise the building blocks for successful AI adoption (knowledge, on Messaging not Chat, procedures, data) - “readiness” Configure AI product features and build integrations as needed Coordinate with PS resources as required for additional support and complex integrations Interface with Product to flag feature dependencies and request assistance to manage product gaps Own the design of strategies to ensure effective testing and quality assurance of AI agents & Copilot to obtain customer acceptance / sign-off for launch Collaborate with Sales teams to manage stakeholder relations and expectations at the account level Evaluate pilot performance, track and report on outcomes against success metrics Maintain documentation for hand-off post-pilot Be a product expert and super-user first, maintain deep understanding of the entire Zendesk product suite, with emphasis on AI agents and Copilot Key Skills Have a start-up mindset, agility to adapt to rapid product evolutions and react with urgency to solve new challenges for customers Strong Zendesk product knowledge and customer-facing skills Highly technical (some basic coding skills), comfortable collaborating with customers at pace to build solutions Experienced in project management (structured delivery), relationship management and enterprise SaaS or AI implementations “Can do it themselves but also lead a team of implementers” Proactive, outcome-driven mindset Excellent communication and storytelling ability to articulate both technical details and business outcomes (written and verbal) Demonstrated experience in change management for enterprise SaaS/AI programs (e.g., ADKAR/Prosci-style methods) Strong facilitation and communication skills to drive executive alignment, frontline enablement, and post‑pilot handoff Evidence of accelerating adoption/time‑to‑value through structured change and training plans Key Success Metrics Commercial Impact Pilot Conversion Rate (% / # of pilots that successfully convert to signed commercial deals) Customer Impact Percentage of tickets (human workload) fully automated (AI Agents) or augmented (Copilot) Customer Stakeholder Satisfaction (feedback from customer stakeholders at pilot completion) Operational Excellence Time-to-Value (average time from pilot kick-off to signed commercial deal) Risk & Dependency Management (effective mitigation of risks and dependencies without escalations) Scalability Reusability of Assets (% of procedures, components, workflows or integrations that can be reused across future pilots) Knowledge Transfer (quality of handover to PS / CS teams for scaling post-pilot) Innovation Contributions (No. of new solution approaches, clearly articulated product feedback, or best practices identified through pilots) The US annualized base salary range for this position is $137,000.00-$205,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $137k-205k yearly Auto-Apply 8d ago

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