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Drury Hotels jobs in Pittsburgh, PA

- 26 jobs
  • Assistant Executive Housekeeper

    Drury Hotels 4.4company rating

    Drury Hotels job in Pittsburgh, PA

    Weekend and Holiday availability needed Starting $ 21.00 Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION & JOB DUTIES: Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations. Rise. Shine. Work Happy.Hiring Immediately!
    $39k-57k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager - Multi Property Support

    Drury Hotels 4.4company rating

    Drury Hotels job in Pittsburgh, PA

    Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. WHAT YOU CAN EXPECT FROM US Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program Retirement - Company-matched 401(k) Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights Are you a diverse leader who is comfortable in seeking out new experiences, exploring the unknown, fueled by meeting new people, forming new partnerships, and creating new experiences? As experts in hotel operations creating memorable guest experiences, Drury Hotels Company's Assistant General Manager - Unassigned support our vision, core values, and goals by taking exceptional care of our team members who take exceptional care of our guests. WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will: You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways. You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles. You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position. You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company. You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables. You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members. You will use good critical thinking skills to successfully handle challenging situations, proactively resolve issues and show dedication to continuous improvement. WHAT WE EXPECT OF YOU A positive, can-do attitude is required. Bachelor's degree in hospitality, business, or related field preferred. Minimum of three years of supervisory experience with demonstrated leadership success. Hotel-specific experience strongly preferred. Ability to travel up to 25 to 50%. Rise. Shine. Work Happy.â„¢ Apply Now.
    $53k-77k yearly est. Auto-Apply 35d ago
  • University Intern- Housekeeping

    Marriott 4.6company rating

    Pittsburgh, PA job

    **Additional Information** Summer Internship - PaidMid -May - August, 10-12 weeks long **Job Number** 25174685 **Job Category** Management Development Programs/Interns **Location** The Westin Pittsburgh, 1000 Penn Ave, Pittsburgh, Pennsylvania, United States, 15222VIEW ON MAP (************************************************************************************************************************************************* **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.60-$19.60 per hour **JOB SUMMARY** Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! - marriotthotelinternship _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $19.6-19.6 hourly 46d ago
  • Manager Event Planning

    Marriott Hotels Resorts 4.6company rating

    Pittsburgh, PA job

    Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $55k-78k yearly est. Auto-Apply 60d+ ago
  • Loss Prevention Officer

    Marriott Hotels Resorts 4.6company rating

    Pittsburgh, PA job

    Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $34k-55k yearly est. Auto-Apply 60d+ ago
  • Starbucks Barista

    Marriott International 4.6company rating

    Pittsburgh, PA job

    Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $26k-31k yearly est. Auto-Apply 24d ago
  • Senior Assistant Director of Finance and Accounting

    Marriott 4.6company rating

    Pittsburgh, PA job

    **Additional Information** **Job Number** 25174033 **Job Category** Finance & Accounting **Location** The Westin Pittsburgh, 1000 Penn Ave, Pittsburgh, Pennsylvania, United States, 15222VIEW ON MAP (************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $84,000 - $111,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists in the championing, development, and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. Provides financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists in the creation and execution of a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; 1 years experience in the finance and accounting or related professional area. OR - Master's degree in Finance and Accounting or related major; no work experience required. **CORE WORK ACTIVITIES** **Assisting in Strategic Planning and Decision Making** - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Analyzes information, forecasts sales against expenses and creates annual budget plans. - Compiles information, analyzes and monitors actual sales against projected sales. - Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. - Assists in identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. - Thinks creatively and practically to assist in the development, execution and implementation of new business plans - Assists in the creation of the annual operating budget for the property. - Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. - Assists in the implementation of a system of appropriate controls to manage business risks. - Analyzes financial data and market trends. - Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. - Provides on going analytical support by monitoring the operating department's actual and projected sales. - Produces accurate forecasts that enable operations to react to changes in the business. **Leading Finance & Accounting Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. - Oversees internal, external and regulatory audit processes. - Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. - Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. **Anticipating and Delivering on the Needs of Key Stakeholders** - Attends meetings and communicates with the owners, understanding the priorities and strategic focus. - Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). - Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. - Demonstrates an understanding of cash flow and owner priorities. - Manages communication with owners in an effective manner. - Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. - Facilitates critique meetings to review information with management team. **Developing and Maintaining Finance and Accounting Goals** - Ensures Profits and Losses are documented accurately. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Submits reports in a timely manner, ensuring delivery deadlines. - Develops and supports achievement of performance goals, budget goals, team goals, etc. - Improves profit growth in operating departments. - Reviews audit issues to ensure accuracy. **Managing Projects and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. - Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). - Ensures compliance with management contract and reporting requirements. - Ensures compliance with standard and local operating procedures (SOPs and LSOPs). - Ensures compliance with Standard Operating Procedures (SOPs). **Managing and Conducting Human Resource Activities** - Ensures team members are cross-trained to support successful daily operations. - Ensures property policies are administered fairly and consistently. - Ensures new hires participate in the department's orientation program. - Ensures new hires receive the appropriate new hire training to successfully perform their job. - Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. - Conduct performance review process for employees. - Participates in hiring activities as appropriate. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $84k-111k yearly 47d ago
  • Night Service Rep Part Time-103020

    Extended Stay America 4.5company rating

    Cranberry, PA job

    The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. MAJOR /KEY JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. * Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. * Maintain control of all hotel keys, including safeguarding from mishandling or theft. * Log keys in and out, when necessary. * Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. * Keep abreast of hotel policies, training, and safety procedures. * Ensure all safety, guest and security concerns are reported per company policy. * Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. * Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. * Maintain proficiency in all location computer and software systems. * Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. * Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise. * Other job duties as assiged by management. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Document events in writing and prepare routine correspondence. * Operate the hotel mobile phone. * Speak effectively before groups of customers. Must be proficient in reading and speaking English. * Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. * Excellent oral and written communication skills. * Friendly, cooperative manner and patience in dealing with guests and staff. * Professional appearance and demeanor. * Self-starter with the ability to prioritize and handle issues under pressure. * Strong time management and problem-solving skills. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs. * Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. * While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. * The noise level in the work environment is usually quiet to moderate. * Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell. * The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. MINIMUM QUALIFICATIONS High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $26k-35k yearly est. 8d ago
  • Maintenance Technician Full Ti-105010

    Extended Stay America 4.5company rating

    Cranberry, PA job

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $37k-49k yearly est. 6d ago
  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Pittsburgh, PA job

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $24k-31k yearly est. 34d ago
  • Cook II

    Marriott Hotels Resorts 4.6company rating

    Pittsburgh, PA job

    Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Senior Housekeeping Operations Manager

    Marriott International 4.6company rating

    Pittsburgh, PA job

    Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. • Leads specific team while assisting with meeting or exceeding property goals. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. • Sets clear expectations, with the General Manager, for the team. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Schedules the team against guest and hours/occupied room goals. • Monitors compliance with standards and procedures. • Performs hourly job functions as needed. Providing Exceptional Customer Service • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies all team members meet or exceed all hospitality requirements. Managing Profitability • Performs required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Verifies that orientations for new team members are thorough and completed in a timely fashion. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $98k-126k yearly est. Auto-Apply 41d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Drury Hotels job in Pittsburgh, PA

    Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $23k-27k yearly est. Easy Apply 33d ago
  • Director of Event Services

    Marriott Hotels Resorts 4.6company rating

    Pittsburgh, PA job

    Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Services Operations • Meets with Event Managers to review scheduled events and troubleshoot potential problems/conflict. • Coordinates all projects involving capital resources used by the department. • Works closely with Director of Catering Operations to ensure successful customer events. • Ensures leadership is aware of significant groups which may affect property operations. • Consult s with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Leading Event Services Teams • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Identifies key drivers of business success and keeps team focused on the critical few to achieve results. • Ensures integration of departmental goals in game plans. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Managing Profitability • Introduces ideas to leadership team to enable property to remain competitive. • Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. • Works directly with major groups when high profile and financial impact will be significant (limited instances). • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Ensuring Exceptional Customer Service • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Conducting Human Resources Activities • Works with Human Resources to ensure compliance with applicable laws and regulations. • Reviews property specific event operations annually and makes appropriate adjustments. • Reviews staffing levels to ensure that guest service and operational needs are met. • Communicates and ensures departmental and property emergency procedures are executed when necessary. • Ensures that regular, ongoing communication is happening in all areas of event operations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $51k-80k yearly est. Auto-Apply 60d+ ago
  • Event Operations Manager

    Marriott International 4.6company rating

    Pittsburgh, PA job

    Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations * Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). * Applies knowledge of all laws, as they relate to an event. * Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * Maintains established sanitation levels. * Manages departmental inventories and maintains equipment. * Schedules Event Services staff to forecast and service standards, while maximizing profits. * Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams * Sets goals and delegates tasks to improve departmental performance. * Conducts monthly department meetings with the Banquet team. * Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. * Acts as a liaison to the kitchen staff. * Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities * Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. * Observes service behaviors of employees and provides feedback to individuals. * Monitors progress and leads discussion with staff each period. * Participates in the development and implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $41k-77k yearly est. 10d ago
  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Monroeville, PA job

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $24k-31k yearly est. 40d ago
  • Starbucks Barista

    Marriott 4.6company rating

    Pittsburgh, PA job

    **Additional Information** 3 or 4 days a week, Weekend availability is required **Job Number** 25186354 **Job Category** Food and Beverage & Culinary **Location** Liberty Westin Coffee Shop WS, 1000 Penn Avenue, Pittsburgh, Pennsylvania, United States, 15222VIEW ON MAP (**************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $26k-31k yearly est. 24d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Drury Hotels job in Pittsburgh, PA

    Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. * Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results * Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year * Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program * Retirement - Company-matched 401(k) * Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests in a friendly, efficient, courteous, and professional manner. * Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. * Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. * Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. * Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. * Warm and friendly manner in relating to and interacting with the public * Demonstrated attention to detail while handling multiple tasks simultaneously * Familiarity with handling money, making change, and using office machines in day-to-day activities * Ability to speak and receive direction (written and verbal direction) in English * Willingness and ability to work alone as scheduled Rise. Shine. Work Happy. Hiring Immediately!
    $23k-27k yearly est. Auto-Apply 29d ago
  • Assistant Executive Housekeeper

    Drury Hotels 4.4company rating

    Drury Hotels job in Pittsburgh, PA

    Weekend and Holiday availability needed Starting $ 21.00 Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION & JOB DUTIES: Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations. Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $39k-57k yearly est. Easy Apply 60d+ ago
  • Task Force General Manager-203500

    Extended Stay America 4.5company rating

    Pittsburgh, PA job

    Deployed to perform special task or specific projects within a district or region. Oversees, directs, and manages property operations of assigned hotel(s) to assure optimum performance and continual improvement in the Key Performance Indicators and company metrics. Provides leadership and direction as a relief General Manager at various Extended Stay Hotels to provide interim coverage for General Manager's or acting District Manager's position. Coordinates, directs and manages the staff and day-to-day hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Participates in hotel sales and lead generation efforts in compliance with current guidelines for General Managers. Assists in the selection and training of the General Manager, District Managers and other key positions within assigned district or region. May also be assigned to lead or manage regional initiatives including recruitment, training compliance, hotel operations audits, and other similar activities. MAJOR / KEY JOB DUTIES * Provides leadership and direction for a specific hotel in the absence of the General Manager or District Manager. Will share Manager On Duty responsibilities during off hours with AGM/GM and will perform daily management and sales duties to ensure optimum property operation in the absence of the regular AGM/GM. * Works closely with the regional leadership, training and standards, and corporate in order to determine the areas of opportunity within their assigned territory that require additional coaching and mentoring to achieve goal targets * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. * Coach and support property management and associates on the customer centric service culture of ESA. * Provide direction and leadership to maximize revenues and flow through to EBITDA. * Provide training and guidance operations systems including Medallia, payroll (ADP), Procurement (Verian), ESU, and other similar systems. * Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. Explains and manages financial activities. Reconcile all financial accounts. * Manage to defined labor standards and property level expenses to achieve maximum profitability. * Partner with local Triangle Team (Sales, Revenue Management, and Operations) to coordinate and implement sales and marketing activities of the property. * Motivate, recruit and trains employees in accordance with company standards. * Manages employee personnel forms, including hiring, performance evaluations, coaching/counseling, terminations and payroll. * Performs duties in all aspects of hotel operations whenever needed. * Resolves guest related issues in a manner consistent with the company's goals and objectives. * Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors. * Communicates all policies and procedures to entire staff. This position is the first contact for guest and personnel issues. * Inspects and documents repairs and cleanliness of property with Assistant General Manager/Hotel Manager/General Manager and Maintenance to ensure issues are completed in a timely manner. * Assists with all aspects of management turnover to ensure a smooth & seamless transition. * Conducts Internal Audits & Property Reviews whenever necessary. * Explores specific areas of concern as directed by regional leadership or other hotel support center departments. * Be responsible for timely completion of all properties assignments and projects. * 85 - 90% travel will be required. OTHER DUTIES SUPERVISORY RESPONSIBILITIES: Manages property staff that could include Asst General Managers, Team Leads and 10 -- 15 line level associates. Has interim responsibility for the overall direction, coordination and evaluation of this hotel or district (as needed). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, reporting, completion of the Property Management Reporting Schedule, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES ORGANIZATION AND TIME MANAGEMENT SKILLS: Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines. COMPUTER SKILLS: Highly functional knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software, and property management system. TRAVEL DEMANDS: While performing the duties of this job, the employee is regularly required to travel by air and by automobile and be away from home for periods of several weeks. Must be able to drive automobile and fly in commercial air flights. LANGUAGE SKILLS: Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to write fluently in English using email or similar tools. Ability to effectively present information in one on one and small group situations to guests, other managers, and employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position also requires that the employee regularly stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. Position requires off-duty availability which may interrupt sleep and/or personal time. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.The noise level in the work environment is usually moderate. MINIMUM QUALIFICATIONS * Minimum of one year of property level, General Manager, Hotel Manager, or AGM experience. * Must possess strong to expert working knowledge of ESA systems, policies, and procedures. * Must possess strong analytical and understanding of financial reporting procedures. * Must be in good standing and have strong performance reviews as a current General Manager or Assist Manager. PREFERRED QUALIFICATIONS * Bachelors Degree in related field including business, hospitality, or similar * Three to Five years of property level experience as a General Manager, AGM or similar hotel experience.
    $47k-75k yearly est. 12d ago

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