Dsi jobs - 62 jobs

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sr. Pricing and Monetization Analyst to join our Sales Operations team in a hybrid setting from our Chicago office (2 days per week). To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Pricing Model Development & Maintenance: Architect, build, and own the company's core pricing and monetization calculators. Ensure all models are scalable, accurate, maintainable, and user-friendly for GTM teams. Quantitative & Financial Modeling: Develop complex financial models to simulate the impact of new pricing strategies, product introductions, and bundling initiatives on ARR, margin, and customer adoption. Market & Competitive Analysis: Conduct and/or synthesize market research and quantitative competitive analysis to inform pricing decisions. Research and analyze industry trends, competitor pricing, and customer willingness-to-pay to ensure our strategies remain competitive and innovative. Deal & Monetization Support: Serve as the primary analytical partner for pricing stakeholders. Provide quantitative support for strategic monetization projects, analyze non-standard deal requests, and provide actionable, data-backed insights and recommendations to leadership. KPI Reporting & Performance Analysis: Develop, maintain, and automate dashboards (e.g., in Tableau, Power BI, or Excel) to track and report on key pricing performance indicators. Analyze pricing performance, discount effectiveness, and deal trends to identify opportunities for optimization, revenue enhancement, and margin leakage reduction. We're Excited to Learn More About You Your experience may include: 4-6+ years of progressive experience in Pricing, Financial Analysis (FP&A), Business Analysis, or a related quantitative role, preferably within a B2B SaaS or subscription-based technology company. Expert-level, demonstrable mastery of Microsoft Excel is essential. This includes building complex, multi-dependent financial models from scratch, using advanced formulas, pivot tables, and data analysis functions. Proven quantitative and analytical skills, with a deep understanding of statistical analysis, financial modelling, and data-driven problem-solving. A strong grasp of B2B SaaS financial and business metrics (e.g., ARR, MRR, LTV, CAC, Churn, Net Dollar Retention). Excellent communication and presentation skills, with the ability to translate complex quantitative analysis into clear, concise, and actionable recommendations for business stakeholders. Highly organized and detail-oriented, with the ability to manage and prioritize multiple projects in a fast-paced environment. Ability to work from our Chicago office 2 days per week (Monday and Wednesday). You may have other skills or credentials, including: Bachelor's degree in Finance, Economics, Statistics, Business, or a related quantitative field. Experience with SQL and data visualization tools (e.g., Tableau, Power BI). We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $100,000 - $115,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Cloud Ops Technician to join the Cloud Services Team, which will ensure seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems. What You'll Do Liaise with Development, Support, and Implementation to provide the best possible experience to our clients. Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting. Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing. Work in SQL performing activities like database backups, restores, and running scripts. Perform other duties as assigned by the immediate manager or the management team. We're Excited to Learn More About You Your experience should include: 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues. This role operates across Tuesday-Saturday 10:30 PM CT - 7:00 AM CT (overnight shift) Experience with Microsoft Windows Server and desktop operating systems. Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio Working knowledge of TCP/IP and network troubleshooting Highly organized with excellent time management skills Excellent written communication skills Associate degree in Information Technology, Information Systems, or related field; or equivalent experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: o Medical, Dental, and Vision Coverage o Holiday and Vacation Time o Health & Wellness Days o A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-REMOTE

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is seeking a Product Operations Manager to join our Product Operations Team. Product Operations enables the achievement of product and business outcomes. Product Operations is responsible for process improvement design, tooling, automation, and leading all related cross-functional work and communication in support of our Product Teams. We are seeking a Product Operations Manager to drive process optimization, governance, and continuous improvement throughout the Product Development Lifecycle with a specific focus on Go-To-Market (GTM) and Post-Launch Success functions. In this role, you will be responsible for designing, refining, and standardizing processes that enable Product Operations Managers (POMs) to effectively support GTM and post-launch efforts. You will ensure POMs are equipped with the necessary tools, resources, and knowledge to execute these initiatives consistently and efficiently. You will lead the creation and implementation of standardized frameworks and best practices to ensure alignment with cross-functional stakeholders and operational consistency across product teams. This includes developing training materials, hosting workshops, and promoting efficient management of timelines, resources, and deliverables. You will also establish clear governance structures to ensure all stakeholders follow agreed-upon processes and adhere to quality standards. Collaborating closely with POMs and engaging with cross-functional teams, you will ensure that GTM processes remain consistent across the product portfolio. You will also lead cross-functional training efforts to drive awareness and adoption of best practices, empowering teams to execute initiatives with greater alignment and efficiency. Through ongoing support and guidance, you will empower teams to overcome challenges, maintain transparency, and drive product initiatives that deliver measurable success and long-term value for the business and its customers. What You'll Do Lead and manage high-priority, cross-functional projects related to process optimization and governance, ensuring alignment and consistency across Go-To-Market (GTM) and Post-Launch Success initiatives, ultimately driving desired business outcomes Effectively collaborate with individuals across various functions and SBUs at all levels, fostering a cooperative and productive work environment Define and prioritize milestones to streamline processes for POMs, ensuring timely delivery and keeping stakeholders informed of any progress or changes. Develop and oversee processes and governance for incorporating metrics and required instrumentation into GTM and Post Launch processes, driving teams toward actions and outcome achievement Proactively identifies and communicates potential risks/issues, assessing their probability and potential impact, and develops strategies to manage risks. Communicate critical issues and decisions to leadership, driving alignment and ensuring action is taken to maintain consistent governance of processes. Resolves cross-functional issues within projects and programs effectively, demonstrating leadership without positional authority Defines, documents, and establishes best practices for product operations, working with the team to implement standardized processes that enhance operational efficiency and consistency. Take ownership of the tools supporting GTM and Post-Launch efforts, leading their implementation, training, and adoption, while proactively identifying opportunities for optimization and improvement. Mentor team members, acting as a resource for colleagues with less experience, and enhancing their professional development. Perform other duties as assigned. We're looking for someone who: Can work remotely or from an Applied Systems office. Ability to travel up to 10%. We're Excited to Learn More About You Your experience may include: 3 - 5 years of experience in product management/product operations/product growth or related experience. Including: Driving product adoption and growth initiatives, ensuring successful user engagement and expansion. Familiarity with product adoption best practices, tools, and techniques to optimize product adoptionand customer retention. Leading and implementing process changes at scale, including managing change effectively across teams and ensuring smooth transitions Experience in a leadership role within product operations or technical program management, ideally within a technology or software company, is a plus Advanced ability to lead multiple concurrent, high-value projects to successful goal achievement, demonstrating in-depth knowledge and experience. Highly proficient in collaborating effectively, resolving interpersonal issues blocking project success, and facilitating team member contributions. Demonstrated understanding of business objectives, products being supported, cross-product implications, and cross-functional roles and dynamics. Adept at working with tooling as part of the role, using selected tools as required to support function and SBU processes, including advanced skills with Pendo. Advanced skills in time management, conflict resolution, timely decision-making, problem-solving, facilitation/communications, negotiation, risk identification/mitigation, adapting to change, delegation, and adaptation to change You may have other skills or credentials, including: Insurance industry experience Strong analytical and strategic thinking skills. Familiarity with other Product Management tools, such as Jira Product Discovery, Jira Advanced Roadmaps, and customer feedback tools We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $90,000 - $125,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid #LI-US #LI-CA

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not only redefining what's achievable, we're also creating a place where amazing career moments are made possible. Position Overview We're searching for a Corporate Counsel to join our legal team. This position will be hybrid out of our Chicago office. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Provide legal support for our global insurance carrier business unit, including sales, service and product teams Draft, review, and negotiate a wide variety of B2B SaaS agreements, including MSAs, professional services agreements, partnerships and data processing agreements Represent legal and compliance with product development activities Identify compliance issues and engage with appropriate subject matter experts to resolve when necessary Manage disputes, litigation, and other matters Partner with the business to help achieve strategic goals by identifying and implementing process improvements as well as opportunities for innovative delivery of legal support We're Excited to Learn More About You Your experience may include: 5 years of experience either at a law firm or enterprise SaaS software company Significant experience drafting and negotiating B2B SaaS-related agreements with enterprise customers Experience negotiating data privacy and artificial intelligence contractual terms Additional favorable experience: Insurance industry International operations Employment law Intellectual property Payments Credentials required: JD and any state bar admission in good standing We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without degrees or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package centered on our teammates' physical, financial and mental wellness, helping them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $160,000 - $200,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-remote #LI-US

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an enthusiastic Sales Consultant with a self-starter mentality to join our expanding Inside Sales Team. This is a full-cycle, business-to-business, base plus commission role with an uncapped compensation structure. In this role, you will be responsible for securing new business and consulting independent insurance agents to help them achieve their business goals by leveraging our SaaS-based Solutions. This role is hybrid to our Chicago, Dallas-Fort Worth and Lincoln offices. What You'll Do Manage the full sales cycle within a solution-selling methodology from prospecting to negotiations and closing of our robust technology solution portfolio. Consult with independent agency owners as a trusted advisor to understand their unique company goals, challenges, and identify pain points to map back to our solutions. Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere. Consistently meet (and exceed) your annual sales quota. We're Excited to Learn More About You 3+ years of quota-carrying, full-cycle prospecting to closing, B2B sales experience. Experience consulting prospects and customers on business objectives, challenges, and impacts to provide broader business coaching to close deals, going beyond the basic product demo. Strong consultative selling skills - able to go beyond product features and provide meaningful business coaching. Successful track record achieving or exceeding new business or territory growth targets by prospecting, discovery, business consulting and negotiating and closing. Excellent verbal and written communication skills. A self-motivated, high-energy person that can thrive in a competitive but fun team environment. Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. Bachelor's degree or equivalent work experience. You may have other skills or credentials, including: Software as a Service (SaaS) sales experience a plus Experience with Salesforce or other CRM tool(s) highly preferred We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $65,000 - $100,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official career's portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sr. UX Designer to join our US Employee Benefits team in a remote or hybrid setting. Our Employee Benefits team focuses on tailoring the agency management system experience for Benefits users, connecting carrier and partner solutions to digitize the round-trip of insurance. The Sr. UX Designer will handle projects across multiple products and ultimately be accountable for the delivery, quality, and success of the product's user experience throughout the entire product lifecycle. Strategically collaborate with the Product Management team to create solutions to challenging problems through generative user research, ideation, and designs & prototypes to provide users with an efficient experience that simplifies user interfaces and complex employee benefits insurance workflows. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Develop a strong understanding of our users' experience through our suite of products, and explore the needs and motivations of our target users Strategize with stakeholders across multiple functions to identify and understand the impact of potential problem spaces Collaboratively lead discovery with Product Management partners via mixed-methods research to acquire attitudinal and behavioral user data, synthesize and analyze results with related research efforts to deliver meaningful insights Explore solutions in conjunction with stakeholders, creating one or more of the following artifacts: user flows, experience maps, journey maps, wireframes, and prototypes Own workstreams from strategic planning through design hand-off, post-release testing, and research We're Excited to Learn More About You Your experience may include: 5+ years of experience in UX, preferably in commercial software and enterprise environments. Excellent communication, facilitation, problem-solving, reasoning, and analytical skills Excellent understanding of user experience research methodologies and design principles Proficiency in creating prototypes using tools such as Figma, Balsamiq, Miro, etc. You may have other skills or credentials, including: Insurance industry or Insurance technology experience Ability to quickly learn and adapt to new technologies and techniques - e.g., AI, Machine Learning, etc. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $100,000 - $130,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US #LI-CA

We are seeking a Part-time Genesys Contact Center Architect to support the configuration, maintenance, and optimization of Genesys Cloud Contact Center solutions. This role is ideal for a self-motivated professional with hands-on experience in Genesys Cloud and a strong understanding of contact center technologies. The contractor will work remotely and independently, collaborating with internal teams or clients to deliver high-quality solutions. Responsibilities and Duties Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). Perform troubleshooting, updates, and patching of Genesys Cloud environments. Collaborate with cross-functional teams to ensure seamless integration and performance. Provide support for Packaged Contact Center Enterprise (PCCE) environments. Monitor system performance and implement optimizations for high availability. Develop and maintain documentation for configurations and procedures. Train internal teams or clients on Genesys Cloud usage and best practices. Stay current with Genesys Cloud updates, features, and industry trends. Negotiate and fulfill contract terms with clients. Manage own business operations including invoices and taxes. Market services and maintain client relationships. Ensure compliance with relevant laws and industry standards. Resolve issues related to service delivery independently. Job Requirements: Genesys Cloud Certification (required). Minimum 2 years of hands-on experience with Genesys Cloud. NICE CXONE experience preferred. 4+ years of experience in cloud contact center environments. Strong understanding of voice/UC technologies and PCCE support. Bachelor's degree in IT, Computer Science, or equivalent experience. Excellent communication, problem-solving, and documentation skills. Ability to work independently and manage multiple projects. Strong Customer Service skills Strong Troubleshooting Capabilities Proven Computer Networking skills Microsoft Server 2003/2008/2012 Microsoft Exchange Active Directory Hardware and software installation Ability to handle and prioritize tasks each day. Fully remote. Flexible hours based on project needs. Reports directly to VP IT Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.

About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Requirements: U.S. Citizenship is required Must be able to obtain a Public Trust clearance. This is a remote position but will require candidate to come onsite to DMV area for meetings. You need to be based out of one of the following states: AZ, DC, FL, GA, OH, OK, ME, MD, NC, SC, TX, UT, VA, or WV. Qualifications and Experience: Bachelor's Degree w/8 years' related experience or 12+ years' experience in lieu of degree Expertise in WebSphere Application Server (WAS) administration on z/OS. Experience using IBM z/OS Content Manager Expertise installing, configuring, managing (start/stop/troubleshoot) WebSphere Application Server on z/OS Experience updating cryptographic keys on WAS Experience setting up, configuring, and maintaining CMOD/Content Manager software on z/OS General z/OS Mainframe experience and proficiency with MVS/JES/USS Commands, WLM, JCL, REXX, CLIST, SDSF, TSO/ISPF, IPCS, Unix, STC's, batch processing, collection of required documentation for IBM support, etc. Experience and proficiency with z/OS mainframe tools such as LRS VPS/DRS, MVS Quick Ref, Connect Direct, TN3270 (Rumba & Reflection) and FTP Client Software. Experience and exposure with tasks associated with mainframe HW/SW upgrades. Experience with z/OS mainframe Disaster Recovery fail-over and fail-back to/from a DR site. Experience working with IBM Developers and Software vendors to resolve software errors and performance issues. Experience working with Auding requirements. Strong troubleshooting abilities and Root Cause Analysis for any system. Strong written and verbal communication skills. Ability to work independently and prioritize critical tasks. Responsibilities: Manage and support all mainframe system operations. Install, maintain, and upgrade mainframe system software and hardware to ensure continuity in operational procedures. Analyze mainframe system performance and identify areas for improvement. Perform regular checks and troubleshooting to identify and rectify system faults. Develop and implement procedures for mainframe environment, such as software and system management. Collaborate with other IT professionals to ensure that hardware and software systems are fully integrated. Manage mainframe system backups and ensure that data recovery procedures are in place. Assist users in the operation of mainframe systems and provide technical support. Create and maintain documentation on mainframe system configurations, procedures, and troubleshooting guides. Ensure the security of mainframe systems by implementing the latest security updates and patches. Implement and maintain system security standards. Develop and maintain mainframe disaster recovery procedures. Work with developers and analysts to resolve application and system problems. Participate in on-call rotation for mainframe support and to support extended hours, weekend, and on-call support as required by mission or emergencies. Document system changes and maintain system configuration records. Stay up-to-date with new technologies and mainframe advancements. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Commitment to Diversity: NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!

About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: NDi is seeking a mission-driven Data Analyst to support a large, high-visibility federal IT and analytics program at NSWCDD. The Data Analyst will play a critical role in consolidating, transforming, and validating data from multiple enterprise systems to support business intelligence, financial reporting, and operational decision-making across the Command. This position requires hands-on experience with data warehousing, SQL, data modeling, and legacy-to-modern system integrations. The ideal candidate is detail-oriented, analytical, and comfortable working with complex financial and ERP datasets in a fast-paced federal environment. Requirements: U.S Citizenship required. Active Secret Clearance required. This position requires 5 days onsite in Dahlgren, VA. Please note that up to 40% remote work may become available but this determination will be made at a later stage. Qualifications and Experience: Four (4) years of professional experience in Business Intelligence and Data Warehousing. Experience in data analysis, data knowledge acquisition, legacy data conversion specifications, and the design of data structures and product specifications. Experience developing data mapping artifacts, requirements definitions, and application design deliverables including: - Logical data models - Data interface specifications - Online query and report specifications - Database load and performance specifications - Data validation specifications - User training materials Qualified experience with Working Capital Fund (WCF) and General Fund accounting structures. Knowledge of data warehousing methods and strategies, advanced analytical techniques, data warehouse development and design, and ERP data structures. Experience mapping and integrating new authoritative data feeds into enterprise environments. Strong SQL development, data mapping, and data validation skills. Ability to analyze and troubleshoot large, complex datasets. Experience documenting data flows, business rules, and technical specifications. High attention to detail and commitment to data quality. Ability to communicate effectively with both technical and non-technical audiences. Collaborative mindset and strong problem-solving skills. Preferred Skills and Qualifications: Bachelor's degree in Engineering, Physics, Mathematics, Computer Science, or a related analytical field. Proficiency with SQL Server, Oracle, Power BI, Tableau, or comparable tools. Understanding of ETL/ELT frameworks, metadata management, and data governance practices. Strong analytical and communication skills, with the ability to translate technical findings into actionable insights. Responsibilities Data Analysis & Requirements: Gather and refine data requirements from mission stakeholders. Develop logical data models, business rules, and interface specifications. Document data sources, transformations, and quality checks. Data Integration & Warehousing: Support the design and execution of ETL/ELT processes for integrating financial, HR, ERP, and legacy system data. Develop and optimize SQL queries, transformations, and validation routines. Assist in the development of data structures, load strategies, and warehouse objects. Reporting, Documentation & Collaboration: Support business intelligence reporting, dashboards, and ad-hoc analytics. Produce data dictionaries, diagrams, technical documentation, and training materials. Collaborate with developers, database administrators, and functional stakeholders to ensure data accuracy and accessibility. Compensation and Benefits: At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Commitment to Diversity: NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview Our Data Products Team is hiring a Manager, Data Science to provide technical leadership and guide a team building impactful data-driven solutions. You will play a key role in shaping our data science strategy, driving innovation, and delivering measurable business value through advanced analytics and machine learning. What You'll Do Lead a team of data scientists to deliver actionable insights, predictive models, and data-driven solutions that support our business and product goals Provide professional and technical leadership with impactful guidance, coaching, and feedback Empower the team with clear goals and a data-informed approach to ensure excellence Identify opportunities for continuous improvement in data science methodologies, processes, and tools Collaborate with Product Management, Engineering, and other Technology Leaders to define, plan, and prioritize data science initiatives Monitor active projects to manage risks, escalate blockers, and ensure consistent delivery with high quality Foster a culture of innovation, experimentation, and continuous learning and a knowledge sharing Collaborate with internal teams to ensure alignment on roadmap milestones We're Excited to Learn More About You We're looking for someone who: Has the ability to work from an Applied Systems office, 100% remotely; Chicago-area preferred. Your experience should include some or all of the following: 8+ years of experience delivering high-quality, scalable data science solutions 8+ years of experience in requirements gathering and technical design as well as testing and production deployment of data-driven projects 3+ years managing data science or analytics teams, providing feedback to ensure velocity and quality Proven experience leading applied AI initiatives, including developing production-grade solutions powered by Large Language Models (LLMs) and Generative AI Experience working with modern cloud-based data and AI platforms (e.g., GCP, AWS, Azure), including data engineering, ML model development, and MLOps in cloud environments Ability to provide coaching and guidance on data science best practices, machine learning, data engineering, and cloud-based analytics Technical leadership of advanced analytics or machine learning initiatives Knowledge of the data science lifecycle, including data preparation, modeling, validation, and deployment Ability to recruit, develop, and retain high-performing technical teams Experience with Agile/Scrum practices and tools like Jira and Confluence Bachelor's Degree in Data Science, Computer Science, Statistics, Mathematics, or a related field, or equivalent work experience We proudly support and encourage people with military experience, as well as military spouses, to apply Location Candidate will need to reside in North America, working arrangement will be remote. When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $115,000 - $175,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an Associate Customer Support Technician to join our outstanding Support team in this Remote work opportunity. In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications Triage and troubleshoot problems with customers to understand and document the nature of such problems Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary We're Excited to Learn More About You Your experience may include: 1+ years of customer service experience Strong written and verbal communication skills; strong telephone skills Experience working with technology and Microsoft applications You may have other skills or credentials, including: Experience in a real-time, customer support center; preferably supporting business-to-business services or technology of some kind A passion for problem-solving and providing a high level of customer care Confidence in interacting and learning about various technology applications, software, network infrastructure Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc. Location Candidate will need to reside in North America, working arrangement will be remote We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $42,000 - $52,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Senior Financial Analyst to join our FP&A team in a hybrid environment. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Lead financial forecasting and budgeting processes (inclusive of cash flow management activities), ensuring accuracy, timeliness, and alignment with company goals. Analyze current and historical financial data to identify trends, risks, and opportunities and recommend strategies to optimize financial performance. Provide insightful financial modeling to guide resource allocation and support business decision-making Maintain and automate revenue models that support & track strategic initiatives, budgeting, and forecasting. Own financial proforma consolidation process relating to M&A activities. Automate and streamline monthly reporting. Support consolidation and reporting of operational data and metrics while providing insights and driving measurable results through strong influencing and collaboration skills. Interpret the data into actionable items and collaborate with cross-functional partners to drive measurable results with a sense of urgency. We're Excited to Learn More About You Your experience may include: 5+ years of related FP&A and business partnership Bachelor's degree or equivalent work experience in the areas of finance, business, or related disciplines. MBA or CPA is a plus Experience in software, internet, SaaS, or related industries preferred Excel expertise, with the ability to build and manage complex models Excellent financial management and analytical skills, with a deep and demonstrated understanding of financial modeling and analysis tools Willingness to accept new challenges, and a high level of curiosity and creativity as it relates to new projects and problem-solving Excellent with numbers, math & logic Passionate about business: you like to understand what drives a business, and try to identify opportunities to go after and risks to mitigate You may have other skills or credentials, including: Exceptional problem solving and analytical skills, in particular, an understanding of key financial and operational needle movers SaaS business industry experience and familiar with the metrics behind it We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $90,000 - $115,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US

FIELD SALES AND MARKETING REPRESENTATIVE - Techtronic Industries, NA (TTI) About Us: TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you. TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee , AEG , Ryobi , Hart , Oreck , Hoover , Dirt Devil and Vax . In this position, you will drive sales of our premier product lines within one of our largest retail partners. This position will allow you to enhance your selling, account management, and communication skills while launching your career in a fast-paced and extremely rewarding company. Duties and Responsibilities: Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm Plan and execute promotional events, product demos, and store walks to drive consumer engagement and increase product sell-through Support and implement strategic corporate brand marketing initiatives and promotional activities to increase brand awareness and drive sell-through Ensure brand presence and sales-readiness through strategic merchandising, optimal product placement, and completion of store objectives and resets-leveraging data analytics through Microsoft Power BI to drive decisions and maximize impact Develop a strong understanding of the retail marketplace, including customer profiles, product applications, competitive landscape, and channel dynamics Participate in TTI's world class training program to be equipped with the knowledge to work independently within your assigned market Build and manage relationships with The Home Depot team members to enhance in-store execution and cultivate long-term business partnerships Effectively manage inventory levels through down-stocking, maintaining product accessibility, and ensure prompt reporting of all tasks and responsibilities Participate in merchandising resets to support TTI's relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI's safety protocols Note: Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality. Job / Employment Requirements: Must be at least 21 years of age or older Eligible to work in the United States without sponsorship or restrictions Ability to pass drug screening and Motor Vehicle Report screening Must have a valid United States driver's license for at least one continuous full year in one state Must have a personal vehicle / reliable form of transportation Possess and maintain valid personal vehicle insurance listing you as the primary driver Position requires travel to/ from assigned store location(s) as well as occasional travel for meetings, projects, events, etc. Air travel will be required Employees will also be required to transport a small amount of company property (company devices, demo tools, tool kit, safety supplies) Capable of reaching and/or lifting overhead in addition to ascending/descending ladders to move product Capable of lifting and transporting heavy tools (up to 50 lbs.) and requesting assistance as needed Capable of using hands to maneuver small objects, assemble tools and build displays Ability to work nights and weekends - weekends will be required at different points throughout the year Ability to work in a retail environment full time and stand for the duration of the shift, with the exception of meal and rest breaks Applicant should be self-motivated and a team player with strong organizational, planning and time management skills The applicant must be MS Office proficient Multilingual abilities preferred in specific markets depending on business needs Formal higher education preferred but not required - Equivalent experience will be considered Relocation may be required for future promotional opportunities Compensation and Benefits: Salary Non-Exempt Position (Overtime Eligible) The pay range for this position is $24.04 and $25.96/hour equating to a Target Annual Salary of $50,000 - $54,000 Sales Contests and Incentives to Earn Additional Income (In Correlation with Business Needs / Focuses) Vehicle Allowance of $400/month equating to a target of $4800/year (pre-taxed) dispersed evenly across the 52 weeks in a year Company iPhone and iPad Medical, Vision, and Dental Benefits Available Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more 401K (Company Matches 50% up to 8% of Employee's Salary) Eligible for up to 10 Paid Holidays (Based on hire date) Accrue up to 104 hours of PTO - 1st Year - Based on hire date Relocation assistance if moving for the position based on needs of the business Employee Referral Bonus Program and other incentive initiatives Job Postings are available for at least 48 hours from the posting date. TTI accepts ongoing applications as various positions are available nationwide. Locations available Nationwide. To learn more about TTI, visit our website at ********************** #LI-ORN03

Shape the Industry and Your Career At Cytora, now an Applied Systems company, we're transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we're looking for curious, collaborative minds ready to help shape what's next. If you're energized by innovation and inspired by impact, your future starts here. Position Overview We're looking for a Client Executive to join our Cytora account management team in North America. You'll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success. What You'll Do Manage a book of strategic carrier/broker accounts and be the primary post-sale point of contact. Understand each customer's underwriting and claims workflows and identify where Cytora fits; drive adoption by showing how Cytora becomes part of that day-to-day process. Track adoption and total contract utilization against targets; flag gaps and execute on actions to drive utilization. Broaden the support network within each client by identifying and developing new relationships from senior stakeholders to project teams across underwriting, operations and IT. Run QBRs / executive business reviews to ensure strategic alignment with each client, prove value delivered and align on mid-term partnership expansion plans. Identify competitive/attrition risks early and drive recovery plans; document discovery that informs renewal and expansion strategy. Create references and stories (case studies, joint talks) as wins land; partner with Marketing to amplify outcomes. Multithread senior relationships (CUO, CIO, UW Ops, IT) and run focused platform walk‑throughs; explain LLMs, data flows, and APIs in plain language tied to underwriting/ops value. Travel as needed (up to 50%) for onsite workshops, enablement, QBRs, and executive sessions. What You Bring 10+ years in Account Management / Customer Success in commercial insurance with insurance/Insurtech experience. Strong relationship management skills - you can build trusted senior relationships (underwriting, operations, IT) and you're comfortable leading QBRs / exec readouts. Workflow-minded: you can sit with a customer, understand how submissions/intake/triage works today, and show where Cytora fits so it becomes part of the daily process. Product & AI fluent: able to deliver targeted demos and communicate clearly about LLMs, data flows, and APIs-always connecting tech to underwriting/ops value. Cross‑functional orchestrator: partners smoothly with Sales, Delivery, Support, Security, and Legal on escalations and expansions. Bachelor's degree or equivalent experience. Why Cytora We're building the future of insurance and we're doing it together. At Cytora, now an Applied Systems company, we're driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you're more than your role: you're a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here's what you can expect when you join us: Competitive salary + OTE. Flexible working and remote options. Professional development budget & conference access. Annual company retreats. A mission-driven culture that puts people first. Learn more about the people behind our products at ************************************* Location US based with travel within North America. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview EZLynx is seeking a skilled and motivated Data Engineer to join our growing data team. The ideal candidate will be responsible for designing and implementing data pipelines, building efficient ETL processes, managing our Looker instance to enable data-driven decision-making across the organization. In this new role, you will work closely with cross-functional teams to deliver scalable data solutions and integrate platforms such as SQL Server, BigQuery, and Looker. This is an exciting opportunity for someone who is passionate about leveraging data to drive business outcomes, enjoys solving complex problems, and thrives in a fast-paced, collaborative environment. What You'll Do Design, build, and maintain scalable ETL pipelines using cloud native services (GCP, BigQuery, Pub/Sub, etc.) Automate deployment and configuration using Terraform, Helm, and Kubernetes Develop dashboards and other tooling around Looker performance metrics Ensure Looker datasets are backed by performant and reliable queries Diagnose and address performance issues in dashboard performance, LookML codebases, Explores, and derived tables Build and maintain CI/CD pipelines for microservices and data workflows Support and maintain custom tools for data processing and orchestration Monitor and troubleshoot data lake operations and cloud resources Design efficient and logical data models that align with business reporting needs Write complex SQL queries for data extraction, transformation, and reporting Collaborate with data engineers and analysts to deliver reliable, high quality data products And we'd be looking for a Senior level team member to additionally: Assess opportunities and risks of various solutions to provide insights and input needed for technical decisions as we continuously build for scalability and security while maintaining high velocity Enhance data lake operation and optimize complex SQL queries for data extraction, transformation, and reporting Support continuous improvement of internal processes and documentation as a champion of principles-based approaches to design, implementation, and testing Share advanced knowledge to support the team as we continue building our data infrastructure over time We're Excited to Learn More About You We're looking for someone who: Can work remotely or from an Applied office The position could be an excellent match for a Data Engineer with: 3+ years of experience with Google Big Query for data warehousing Experience with GCP (Pub/Sub, Dataflow, Cloud functions, IAM) Experience in Looker environments, including performance metrics and monitoring Experience with CI/CD pipelines and version control systems (e.g., Git) Proficiency in SQL, including stored procedures, windows functions, and query optimization. Proficiency in building and maintaining ETL pipelines to process large datasets Knowledge of data modeling best practices (star/snowflake schemas, normalization). Ability to work cross functionally in an agile, fast paced environment. Experience with scripting languages (Python, Bash, etc.); Go experience a plus. Proficiency with Kubernetes, Terraform, CI/CD tools (GitHub Actions, Jenkins, etc.) Familiarity with CDC tools (Debezium, Kafka, etc.) and data lake architecture At a Senior level, we'd be also look for: 5+ years of additional experience with Google Big Query for data warehousing Proven impact managing and enhancing Looker environments, including performance metrics and monitoring Advanced knowledge of SQL and Python with the proven ability to optimize queries Demonstrated ability to address complex problems by proposing solutions based on advanced knowledge of data lake architectures and technical considerations We proudly support and encourage people with military experience, as well as military spouses, to apply When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $60,000 - $160,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not only redefining what's achievable, we're also creating a place where amazing career moments are made possible. Position Overview We're searching for an Implementation Consultant, Accounting to join our Solution Services team in a remote capacity. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Assist in transitioning accounting data into Applied Epic Support clients with making accounting related configuration decisions as well as managing associated workflows related to the financial transition Work with customers to gather requirements, assess needs, and provide guidance on best practices and workflows to meet business needs Proactively communicate with customers and internal teams to deliver high-quality implementations Partner with project leadership and other team members to ensure completion of all deliverables across the project Build strong, productive relationships with customers and keep them on track toward achieving mutual goals Uphold a strong working knowledge of accounting and accounting related workflows in Epic Maintain thorough documentation of customer interactions, tasks completed, project status, and action items Manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction Develop and maintain excellent knowledge of company products, usage, and other features We're Excited to Learn More About You Your experience may include: 5+ years of experience in an accounting related position; knowledge of the insurance industry ideal 2+ years working with Applied Epic or similar software Bachelor's degree or equivalent work experience You may have other skills or credentials, including: Demonstrated communication, analytical, and problem-solving skills Highly organized and can handle multiple projects concurrently We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without degrees or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** The position is existing and the total anticipated annual compensation range for a new team member's starting pay will be determined based on the level as well as consideration for a variety of factors, including the new team member's depth, breadth, and variety of experience, skills, and responsibilities. The total anticipated annual compensation range is $75,000 - $110,000 USD which includes starting base salary and, where applicable, variable or incentive pay. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Software Engineer to join our Epic Quotes Personal Lines team in a remote role. As a Software Engineer, you will contribute to the development of solutions for the business of insurance. You'll play a pivotal role in creating impactful solutions that drive innovation and efficiency for our clients' businesses. We are looking for developers to deliver well-written, enterprise-scale applications. What You'll Do Contribute to design, development, and automated testing to ensure high quality software by applying knowledge of software engineering practices Discuss technical designs to align on the technical vision and share ideas in code reviews Author code aligned with internal standards for style, maintainability, and best practices Collaborate with the engineering team to develop and deploy responsive UI using React, RESTful services, and APIs on Google Cloud Assess the impact of changes to identify opportunities and risks Continuously improve quality and efficiency of your development processes as you work with a variety of technologies Collaborate with Application Architects to confirm technical solutions when needed Contribute to documentation to support design discussions What You'll Need to Succeed Your experience should include some or all of the following: 5 + years of professional experience building web applications and web services 3+ years of web development experience creating enterprise software using React Experience with Golang, TypeScript/JavaScript, Node JS, Kubernetes, PostgreSQL/SQL Server, GCP, and Visual Studio Experience in implementing and consuming RESTful services and APIs Knowledge of Agile frameworks, ideally Scrum, and tools like Jira and Confluence Understanding of testing best practices Understanding of DevOps and CI/CD Ability to communicate in a team-oriented environment to clarify requirements and deliver solutions within committed timelines Ability to provide feedback on coding standards through code reviews Proven technical abilities, troubleshooting skills, and research abilities We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: o Medical, Dental, and Vision Coverage o Holiday and Vacation Time o Health & Wellness Days o A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from USD 60K - USD 120K. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Ivans, a division of Applied Systems, is seeking a Product Manager responsible for prioritizing and delivering robust capabilities that allow our business's platform, which includes systems, services, and codebases, to integrate and transmit data to support current and future Ivans products. The Product Manager will collaborate closely with the Development Team and Product Team to define and manage the vision and roadmap of the platform to drive continued innovation, while evaluating the market and corporate priorities, development timelines, and release readiness with a focus on execution and delivery. As a key member of the team, they will have a critical role in shaping the connectivity and workflows of the platform. If you're looking for a chance to redefine how the insurance industry connects and transmits data, this is the opportunity for you! What You'll Do Work with our carriers to identify and document their distribution workflows to prepare analysis for our front-end Product Managers to influence roadmaps, and tooling to better assist our onboarding & maintenance processes. Work closely with internal stakeholders to understand their needs and gather requirements for new features and enhancements Maintain, refine, and prioritize backlog. Define requirements, User stories, and acceptance criteria, and follow agile principles to develop and deliver Work with the core product teams to understand the client base, future product direction, and currently identified areas targeted for growth Participate in product roadmap/release plan activities to ensure that cross-product opportunities are identified, planned, and delivered Ensure appropriate support processes are in place; track and correct product performance/support problems Be an ambassador to the internal team, explaining complex solutions and creating flexible offerings when needed Establish key monthly platform measurements to track performance, including revenue, usage in the customer base, sales projections, profitability, product performance, and quality Responsible for partnering with other Product Managers to meet release deadlines Performs other duties as assigned by the immediate manager or management team. We're looking for someone who: Can work remotely or from an Applied Systems office. Ability to travel. We're Excited to Learn More About You Your experience may include: 3 - 5 years of experience as a Product Manager or Product Owner, in an Agile development environment Experience developing product strategies and roadmaps focused on outcomes; utilizing both quantitative and qualitative data to identify opportunities and measure success Experience managing and enhancing APIs that internal/external partners and customers use to integrate within their applications. Understanding of the content and tools needed by developers to integrate with partner APIs. Strong collaborator with strategic planning experience Great communicator able to effectively tell the story of technical innovation and get others to share that story Demonstrated experience tracking industry trends, technology trends, and the competitive landscape to inform product differentiation You may have other skills or credentials, including: Insurance or financial industry experience. B2B product management experience. Knowledge in the use of Project Management methodologies (Agile Scrum, etc.) Experience with Jira, Confluence, ReadMe, Swagger, Pendo, or other related tools is helpful. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers on our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $90,000 - $120,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid #LI-US #LI-CA