Dsi jobs in Richardson, TX - 59 jobs

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

This position pays $16.65 per hour (including shift premium) with increases at 90 and 360 days if meeting expectations. Pulls totes, packages or orders from conveyor or pallet and scans, sorts, and delivers orders to a holding area or next destination until all line items have been accounted for and consolidated; confirms order is complete and transports orders to appropriate location. May be required to operate a pallet jack, stock chaser, flatbed cart, or rider pallet jack with required in-house certification. Ensures TTI meets or exceeds internal and external customer expectations for quality, cost, and on-time delivery within the areas of assigned responsibility. Meets established quality goals in relation to errors measured as "parts per million" (PPM) produced and productivity goals as defined by Management. Actively participates in job qualification audits and strictly adheres to all established standard operating procedures. Maintains acceptable time and attendance based on TTI policies defined by Human Resources and Operations; available to work overtime as required due to business demands. Demonstrates a positive "team" oriented attitude and approach toward work assignments in full collaboration and cooperation with others to complete all work assignments according to expectations and in the most effective and efficient manner possible. Contributes to the ongoing success of the entire operations team by willingly accepting and embracing "other duties as required", ability to work independently with minimal supervision, works with a sense of urgency, and maintains an overall positive attitude focused on delivery of desired results for TTI. Ensures a safe working environment for self and others by adhering to established safe operating policies and expectations; notifies management of any observed safety hazards. Supports daily warehouse department metrics on safety, quality, delivery, and cost. Performs FOD (foreign object detection) and location maintenance to ensure 5S standards are maintained. Actively cross trains in other areas, as required, outside of primary job function. EDUCATION & EXPERIENCE High School Diploma or General Education Degree (GED) is required; prior warehouse experience is preferred. COMPETENCIES Delivering Results Maintaining a high level of commitment to personally getting things done. Customer Service Recognizing and understanding customers' needs and delivering in a manner that exceeds customers' expectations. Quality Focus Promoting and maintaining high standards of quality at work. Teamwork & Collaboration Effectively working and collaborating with others toward a common goal. Interpersonal Communication Communicating clearly and effectively with people inside and outside of the organization. Continuous Improvement Seeking opportunities to improve current processes, systems and methods to promote reliability, quality and efficiency of output. Resilience Effectively dealing with work related problems, pressure, and stress in a professional and positive manner. Adapting to Change Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization. Policies, Processes and Procedures Following organizational procedures and guidelines to accomplish objectives. Safety Understands the importance of safety practices and techniques, complies with and implements these practices effectively, and encourages other to do so. Respecting Diversity Understanding, accepting, and being sensitive to individual differences. Treating all people equally, regardless of gender, race, and creed, place of origin, status, or level of position Integrity Upholding a high standard of fairness and ethics in everyday words and actions. SKILLS & CERTIFICATIONS * Energetic and goal focused. * Effective English communication skills. * Basic computer navigation and typing skills. * Ability to count accurately and perform simple math. * Ability to read English and comprehend simple written work instructions. * Ability to lift, push, pull and move objects up to 50 pounds on a frequent basis using proper lifting techniques. * Ability to twist, stoop, squat, bend, and reach on a frequent basis. * Ability to sit, stand and/or walk for extended periods of time. * Ability to climb ladders and stairs. * May require an in-house material handling equipment license according to the type of equipment being operated and follow defined safety guidelines. This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team. Position Overview We're searching for a Customer Success Manager to join our EZLynx team in Hybrid setting. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Forge strong, productive relationships with enterprise customers Develop and implement strategies to achieve maximum adoption of the EZLynx platform Provide first-class customer service, resulting in high NPS scores Collaborate with internal teams to resolve customer issues and communicate product requests in a timely manner Understand, analyze, and solve challenging customer requests with creative solutions Monitor customer usage metrics, areas for improvement, and new product features Develop a deep understanding of customer business initiatives and create strategic success plans to help them achieve their goals Gauge customer engagement and provide feedback to internal teams for product and service improvements Continuously drive communication and customer advocacy across departments to ensure a consistent customer experience Occasionally travel for customer events or team meetings. We're Excited to Learn More About You Your experience may include: A minimum of 3 years of experience in a Customer Success role, demonstrating expertise in best practices and customer retention Excellent presentation skills Ability to organize and prioritize tasks with high attention to detail Takes an empathetic approach to customer frustrations and needs Experience working with customer and senior executive stakeholders A creative problem-solving mindset A Bachelor's degree or equivalent work experience You may have other skills or credentials, including: Insurance industry experience Proficiency in Salesforce, Power BI, and Excel Knowledge of Insurance Agency Networks Location Can work hybrid from our office in Lewisville, TX We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team EZLynx, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At EZLynx, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $65,000 - $95,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At EZLynx, a division of Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid #LI-US

$16.65 per hour (including shift premium) with increases at 90 and 360 days if meeting expectations. The Assembly Operator is accountable for a variety of tasks including assembly of connector materials in compliance with internal, manufacturer, and/or military quality standards, and safe operation of various tools and equipment within the Assembly department. Performs assigned Assembly operations to meet customer expectations regarding quality, cost, and on time performance according to work order specifications and deadlines. The role is also accountable for meeting company-wide expectations in the areas of safety, quality, productivity, attendance, attitude/teamwork, and cross training in all areas of assembly as required. Ensures TTI meets or exceeds internal and external customer expectations for quality, cost, and on-time delivery within the areas of assigned responsibility. Meets established quality goals in relation to errors measured as "parts per million" produced and productivity goals as defined by Management. Actively participates in job qualification audits and strictly adheres to all established standard operating procedures. Maintains acceptable time and attendance based on TTI policies defined by Human Resources and Operations; available to work overtime as required due to business demands. Demonstrates a positive "team" oriented attitude and approach toward work assignments in full collaboration and cooperation with others to complete all work assignments according to expectations and in the most effective and efficient manner possible. Contributes to the ongoing success of the entire assembly team by willingly accepting and embracing "other duties as required", ability to work independently with minimal supervision, works with a sense of urgency, and maintains an overall positive attitude focused on delivery of desired results for TTI. Ensures a safe working environment for self and others by adhering to established safe operating policies and expectations; notifies management of any observed safety hazards. Supports daily assembly department metrics on safety, quality, delivery, and cost. Performs FOD (foreign object detection) and location maintenance to ensure 5S standards are maintained. Actively cross trains in other areas, as required, outside of primary job function. EDUCATION & EXPERIENCE High School Diploma or General Education Degree (GED) is required; prior assembly experience preferred. COMPETENCIES Delivering Results Maintaining a high level of commitment to personally getting things done. Customer Service Recognizing and understanding customers' needs and delivering in a manner that exceeds customers' expectations. Quality Focus Promoting and maintaining high standards of quality at work. Teamwork & Collaboration Effectively working and collaborating with others toward a common goal. Interpersonal Communication Communicating clearly and effectively with people inside and outside of the organization. Continuous Improvement Seeking opportunities to improve current processes, systems and methods to promote reliability, quality and efficiency of output. Resilience Effectively dealing with work related problems, pressure, and stress in a professional and positive manner. Adapting to Change Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization. Policies, Processes and Procedures Following organizational procedures and guidelines to accomplish objectives. Safety Understands the importance of safety practices and techniques, complies with and implements these practices effectively, and encourages other to do so. Respecting Diversity Understanding, accepting, and being sensitive to individual differences. Treating all people equally, regardless of gender, race, and creed, place of origin, status, or level of position Integrity Upholding a high standard of fairness and ethics in everyday words and actions. SKILLS & CERTIFICATIONS * Excellent eye-hand coordination * Goal focused * Effective English communication skills * Knowledge of small assembly tooling is preferred * Ability to work with adhesives/chemicals * Ability to read English and comprehend simple written work instructions * Ability to count accurately and perform simple math * Basic computer navigation and typing skills * Ability to lift, push, pull, and move objects up to 50 pounds on a frequent basis using proper lifting techniques * Ability to twist, stoop, squat, bend, and reach on a frequent basis * Ability to sit, stand and/or walk for extended periods of time * Ability to climb ladders and stairs This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Our growing business is in need of a Product Buyer on our Corporate team in Fort Worth. TX. The Product Buyer position is accountable for maintaining inventory within company goals and for minimizing stock-outs of A& B items. Position is also accountable for maintaining the integrity of system information; resolving accounting, receiving and customer rejected concerns; ensuring on-time delivery to customers from suppliers; and for supporting sales to increase business. In addition, position provides assistance to Product Manager in all areas of Product Management and may provide back-up support in the absence of the Product Manager. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Product Buyers Team: * Maintains inventory within company goals and minimizes stock-outs of A & B items by effectively reviewing system generated daily purchasing report and applying independent judgment and decision making. Considers a variety of purchasing related decision factors, including but not limited to, lead time, mover code, pricing, customer requirements and sales history to modify or approve purchase orders. * Maintains system integrity by ensuring that TTI systems/databases reflect accurate, comprehensive and up-to-date product-related information (i.e. descriptions, increment quantity, minimum order quantities, correct costs, delivery information, etc.). Also, works closely with Product Operations or Product Manager to review and approve new part number set-ups and sequence legends. * Processes and resolves accounting, receiving and customer rejected concerns in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties. * Ensures on-time delivery to customers from suppliers in a pro-active manner by contacting suppliers to expedite deliveries as needed. * Effectively supports Product Manager by providing assistance in all areas of Product Management as requested, including but not limited to, reviewing daily booking registers to obtain ship and debit authorizations, reviewing MRP/Bond reports and by processing inventory rotations per schedule. Position may provide back-up support in the absence of the Product Manager. * Effectively supports sales to increase business by providing assistance as requested, including but not limited to; processing hot buys, recommending substitutions, and pulling in orders. * Expands personal product knowledge to effectively support sales and to ensure personal growth opportunities. Education and Experience Requirements: * High School or General Education Degree (GED) required. * Associates Degree in a related field or equivalent work experience preferred. * One to three years of applicable work experience (i.e. working in a fast paced, multi-tasking environment requiring ongoing problem solving/analytical skills) required. * Direct applicable experience (e.g. replenishment buyer/specialist, inventory specialist, re-stock buyer, wholesale/retail buyer) strongly preferred. What we look for: * Exhibits the analytical and problem solving ability necessary to make effective buying decisions. * Ability to work in a fast paced, high transaction environment with strong organizational, attention to detail and multi-tasking skills. * Solid ability to perform basic math calculations including but not limited to addition, subtraction, multiplication, division and percentages. * Possesses strong verbal and written communication skills. * Exhibits strong interpersonal/teamwork skills in order to develop effective relationships with individuals and groups inside and outside the TTI organization. * Exhibits a strong customer service orientation with a strong sense of urgency to responding to internal customer needs. * Knowledge of Microsoft applications (Word, Excel, Outlook and Explorer) at the basic level. * Knowledge of electronic components a plus. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-RL1

Our growing company is in need of an Account Representative to help grow sales in our Northern Mexico Branch located in Fort Worth, TX. The Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Account Representatives Team: * Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers' needs. This is measured through monthly sales reporting, quality objectives and regular management reviews. * Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin. * Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by your customers on-time delivery and RMA rate. * Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths. * Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors. * Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity. * Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory. * Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are the result of good relationship sales. * If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties. * Performs other related duties as assigned. Education and Experience Requirements: * High school diploma or GED required. * Bachelor's degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities. What we look for: * Bilingual - English/Spanish Required * Exhibits exceptional knowledge of company products and services. * Demonstrates persuasiveness, tenacity and strong selling skills. * Possesses excellent verbal and written communication skills, including excellent presentation skills. * Exhibits strong analytical, problem solving and negotiation skills. * Must be organized and able to prioritize and manage multiple tasks. * Ability to calculate discounts, commissions, proportions and percentages. * Ability to write reports and correspondence proficiently and professionally. * Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations. * Able to work with minimum supervision and make responsible decisions. * Possesses working knowledge of company policies, procedures and computer systems. * Ability to type 40 words per minute. * Knowledge of Microsoft Office applications (Excel and Word) at a basic level required. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. * Educational Assistance (Tuition Reimbursement). * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs. * A strong focus on giving back to our communities through philanthropic opportunities. Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Manager, Cloud Operations to join our global Cloud Services team in a remote location. Cloud Services is responsible for designing, implementing, and administrating technologies that help Applied Systems deliver highly available and reliable Cloud solutions to its global customers. The Manager, Cloud Operations will lead a team of engineers who administer, maintain, and troubleshoot SaaS solutions and environments. This role coordinates daily operational activities, guides team members, participates in incident/change management, and ensures secure handling of customer data while maintaining high service quality. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. This position follows a 4x10 shift schedule, with working days being Thursday, Friday, Saturday, and Sunday from 9:00 PM to 7:30 AM CST. What You'll Do * Lead and coach a 24x7 operations team to optimal productivity while ensuring operational efficiency, accurate change processing, and excellent service delivery * Build and maintain strong relationships with Cloud Services and Client Experience leadership to implement systems and processes that provide the best possible experience for our clients * Define and refine highly effective operations processes that ensure the stability and uptime of the production Cloud Systems while servicing customer requests, and with a hyper-focus on continual improvement * Ensure team compliance with secure data handling policies and best practices * Create and maintain accurate change management policy and procedural documentation * Provide advanced technical assistance and escalation support as needed We're Excited to Learn More About You Your experience may include: * Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines * 5+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software issues * Experience with Microsoft Windows Server and Client operating systems * 2+ years of leadership experience with a strong service-oriented focus * Ability to work in a fast-paced, demanding, production service delivery role We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: * Medical, Dental, and Vision Coverage * Holiday and Vacation Time * Health & Wellness Days * A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $70,000 - $100,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Ensures effective facilities project management by overseeing basic facility projects by assessing TTI departments and / or employees requests. Develops solutions and oversees the implementation of solutions by managing internal facilities crew or outside contractors / vendors. The project / tasks may include architectural design, construction project management, employee and office relocations, interior design, janitorial, landscape, or security related projects. Assists with maintenance project management by helping maintain a work order system and by evaluating routine requests and coordinating appropriate personnel to implement the solutions. Assists with real estate services, including site selection, lease negotiations, architectural design, construction project management, furniture and telecom design / installations and relocations. Interacts with TTI personnel and landlords on lease and / or maintenance issues. Develops abstracts of leases and improves and maintains the lease administration process. Coordinates furniture related projects by evaluating requests, coordinating design, procuring product and supervising installation. Also, includes space planning, resolving maintenance and warranty issues and managing inventory. Completes additional duties and projects as assigned in a quality and timely manner by meeting with customers and management to review project specifications, developing a project plan and by effectively completing assigned project. EDUCATION & EXPERIENCE High School or General Education Degree (GED) required. Bachelor's degree in a related field (i.e., architectural / design, business, real estate, facilities / property management, technical trade / engineering) preferred and three years of related experience or equivalent combination of education and experience. Experience in facilities, property, or real estate coordination / management; design; construction; facility maintenance; furniture / space planning; interior decoration; janitorial; landscape; procurement; audio/visual; security and telecom is preferred. Lease administration / management experience is very desirable, including having worked with multiple properties / landlords / leases across North America. Prior experience in leading projects is preferred. COMPETENCIES Team Leadership Leading others to accomplish team goals and objectives. Delivering Results Maintaining a high level of commitment to personally getting things done. Customer Service Recognizing and understanding customers' needs and delivering in a manner that exceeds customers' expectations. Planning and Organizing Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities. Interpersonal Communication Communicating clearly and effectively with people inside and outside of the organization. Problem Solving Solving difficult problems through careful and systematic evaluation of information, possible alternatives, and consequences. Continuous Improvement Seeking opportunities to improve current processes, systems, and methods to promote reliability, quality and efficiency of output Adapting to Change Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization. Coaching & Developing Others Advising, assisting, mentoring, and providing feedback to others to encourage and inspire the development of work-related competencies and long-term career growth. Policies, Processes, & Procedures Following organizational procedures and guidelines to accomplish objectives. Functional Acumen Having the skills, knowledge, and abilities necessary to be effective in the specific functional content of a job. Integrity Upholding a high standard of fairness and ethics in everyday words and actions. SKILLS & CERTIFICATIONS Exhibits strong interpersonal / teamwork skills to develop effective relationships with individuals and groups inside and outside the TTI organization. Possess strong verbal and written communications skills. Possess strong customer service orientation. Demonstrates confidence and the appropriate level of assertiveness and finesse necessary to develop the skills to influence others and conduct effective negotiations. Negotiation skills highly desirable. Possess basic understanding of budgeting, corporate financial systems, and procurement. Exhibits strong project management and organizational skills. Knowledge of all Microsoft applications at an intermediate level preferred. Familiarity with design / space planning and facility maintenance software is desirable. Professional certification from BOMA, CORENET, IFMA, SIOR, or similar organization is desirable. This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder'), Political Asylee, or Refugee. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

The Sr. Payroll Manager is responsible for leading payroll operations across North America, with primary accountability for managing TTI's in-house multi-state U.S. payroll. This role ensures accurate and timely processing for all U.S. employees while maintaining full compliance with federal, state, and local requirements. In addition, the Sr. Payroll Manager oversees payroll administration in Mexico and Canada through third-party providers, ensuring consistency, accuracy, and compliance with local regulations. The position also develops and maintains payroll and incentive administration processes and related systems, ensures proper tax filings and reporting, manages payroll-related accounting, and serves as the primary contact for internal and external auditors, government agencies, and payroll vendors. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Payroll Team: * Manage all aspects of North America payroll and incentive administration operations, including planning, process oversight, compliance, and communications. * Manage in-house U.S. multi-state payroll and oversee third-party payroll providers in Mexico and Canada to ensure timely, accurate, and compliant processing. * Lead the Payroll team by setting clear goals, assigning responsibilities, providing training and development, and fostering a high-performance, customer-focused culture. * Administer and optimize the UltiPro payroll system, Varicent Incentive Management system and Kronos timekeeping system, partnering with vendors and IT on upgrades, testing, and system enhancements to improve accuracy and efficiency. * Oversee the accurate and timely administration and processing of payroll, commissions, allowances, bonuses, and incentives; review HR and Payroll inputs; audit reports; and authorize payroll releases and tax payments. * Ensure compliance with federal, state, and local tax requirements; prepare, reconcile, and file all payroll tax reports; and coordinate approvals with Finance leadership. * Maintain accurate accounting of payroll-related expenses by reviewing and approving journal entries, preparing accruals, and performing ongoing reconciliations. * Develop, document, and continuously improve payroll processes, procedures, and controls with a focus on efficiency, accuracy, and compliance. * Serve as the primary point of contact for internal and external auditors, government agencies, and vendors; ensure all inquiries and audits are overseen timely and accurately. * Stay current with payroll laws, regulations, and best practices; implement changes as required to maintain compliance. * Support HR leadership by completing special projects and providing data analysis, recommendations, and reporting as needed. Education and Experience Requirements: Seven plus years of progressive payroll experience, including hands-on management of multi-state U.S. payroll required. Experience overseeing or coordinating with third-party payroll providers in Canada and Mexico locations are a plus. Three years of supervisory experience leading payroll teams is required. Bachelor's degree in accounting, finance, human resources, or related field preferred. What we look for: * Proven ability to oversee sensitive and confidential information with the highest level of integrity. * Strong experience with payroll and timekeeping systems; proficiency in Kronos and financial systems required, with UKG/UltiPro experience preferred. * Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook), with the ability to analyze, reconcile, and present payroll data. * Demonstrated leadership ability to direct, coach, and develop staff while fostering a collaborative and high-performing team culture. * Strong analytical and critical thinking skills, with the ability to assess complex payroll, tax, and compliance issues and implement effective solutions. * Excellent organizational skills with the ability to manage a high-volume, fast-paced payroll environment and meet strict deadlines. * Exceptional verbal and written communication skills, including the ability to document and communicate payroll processes and policies effectively across the organization. * Strong interpersonal skills with the ability to build effective working relationships with internal stakeholders, external vendors, and auditors. * Demonstrated customer service focus with a strong sense of urgency and accountability in meeting employee and business needs. * Solid decision-making skills with the ability to evaluate alternatives, analyze impact, and execute sound solutions. * Certified Payroll Professional (CPP) designation an added plus. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this is subject to possible modification to reasonably accommodate individuals with disabilities. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

The Director, IS Project Management is accountable for planning and overseeing the development and support of the IS Project Management Team. This role will work with the Business Users to develop key strategic projects. The Director of the IS Project Management Team will supervise and manage direct reports; Project Managers (PM), Scrum Masters and Business Analysts. Additionally, as a Director, this person will work directly with all levels of leadership to build and present a global strategy for IT Projects. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Director of IS Project Management: Strategic Leadership and Vision Developing IS project management Strategy: Define and articulate the long-term vision, goals, and roadmap for the project management function within the organization, ensuring alignment with overall business objectives. Portfolio Management: Oversee the organization's entire project portfolio, facilitating strategic decisions on project selection, prioritization, and resource allocation to maximize ROI. Innovation: Identify and incorporate emerging project management trends, tools, and methodologies to enhance efficiency and competitiveness. Governance and Oversight Establishing Standards and Best Practices: Create, implement, and continuously refine project management frameworks, processes, and templates to ensure consistency and quality across all projects. Performance Monitoring: Develop KPIs and metrics for project success, track progress against these indicators, and report on portfolio health to senior leadership. Audit and Quality Assurance: Implement routine project audits and quality review processes to ensure project deliverables meet the organization's standards and expectations. Leadership and Team Development Team Building: Recruit, train, mentor, and retain a high-performing team of project managers, coordinators, and support staff. Talent Development: Foster a culture of continuous learning, providing coaching, performance feedback, and professional development opportunities to grow the team's capabilities. Succession Planning: Identify and develop future leaders within the IS project management team to ensure long-term sustainability of the function. Project Delivery and Execution Oversight Project Planning and Execution: Oversee the planning, initiation, execution, monitoring, controlling, and closing phases of major projects, ensuring they are completed on time, within scope, and on budget. Stakeholder Engagement: Act as a senior point of contact for project sponsors, executives, and external partners, managing expectations and ensuring transparent communication. Issue Resolution: Intervene in high-profile or at-risk projects, providing guidance and support to overcome obstacles and avert escalation. Stakeholder Management and Communication Executive Reporting: Prepare and present regular updates on project and portfolio performance to executive leadership and the board. Cross-Functional Collaboration: Facilitate communication and collaboration between departments, ensuring alignment and shared ownership of projects. Escalation Point: Serve as the escalation point for critical project issues, providing clear, timely, and solution-oriented communication. Process Improvement and Operational Excellence Continuous Improvement: Regularly assess and refine project management processes, seeking efficiencies and eliminating bottlenecks. Tool Implementation: Evaluate, select, and deploy project management tools and technologies to streamline workflows and enhance visibility. Lessons Learned: Institutionalize the capture and dissemination of lessons learned from completed projects to inform future practice. Benchmarking: Compare IS project management performance against industry standards and best practices to identify opportunities for advancement. Organizational Alignment and Culture Building Alignment with Corporate Strategy: Ensure that all project initiatives support and advance the organization's mission, vision, and strategic objectives. Change Advocacy: Promote a culture that embraces change, innovation, and agility, preparing the organization for future challenges. Ethics and Integrity: Uphold and model the organization's values, setting the standard for ethical conduct and decision-making in project management. Employee Engagement: Encourage open communication, recognition, and participation to foster a motivated and committed team. Education and Experience Requirements: A Bachelor's Degree in Computer Science or related degree or equivalent combination of education/experience. Eight plus years of experience in IT Project Leadership is required. Minimum of five years in a supervisory or leadership capacity with demonstrated increasing levels of responsibility . What we look for: PMP and/or Agile Scrum Certification preferred. Experience with Project Management Institute (PMI) requirements. Effectively applies PMI methodology and enforces project standards. Experience with full life-cycle software development. Ability to communicate effectively with various levels of end users. High level analytical and problem-solving skills. Strong attention to detail skills. Advanced organizational skills and multitasking ability. Self-managing skills and high degree of initiative. Possesses interpersonal skills. Physical Requirements: Must have the ability to remain in a stationary position for extended periods of time. This is a summary of the accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Educational Assistance (Tuition Reimbursement). Ongoing training throughout your employment with opportunities to participate in professional and personal development programs. A strong focus on giving back to our communities through philanthropic opportunities. Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an enthusiastic Inside Sales Consultant with a self-starter mentality to join our expanding inside sales team. This is a full-cycle, business-to-business, base plus commission role with an uncapped compensation structure. In this role, you will be responsible for securing new business and consulting independent insurance agents to help them achieve their business goals by leveraging our SaaS-based Solutions. This role is hybrid to our Chicago, Dallas-Fort Worth and Lincoln offices. What You'll Do * Manage the full sales cycle within a solution-selling methodology from prospecting to negotiations and closing of our robust technology solution portfolio. * Consult with independent agency owners as a trusted advisor to understand their unique company goals, challenges, and identify pain points to map back to our solutions. * Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere. * Consistently meet (and exceed) your annual sales quota. We're Excited to Learn More About You * 3+ years of quota-carrying, full-cycle prospecting to closing, B2B sales experience. * Experience consulting prospects and customers on business objectives, challenges, and impacts to provide broader business coaching to close deals, going beyond the basic product demo. * Strong consultative selling skills - able to go beyond product features and provide meaningful business coaching. * Successful track record achieving or exceeding new business or territory growth targets by prospecting, discovery, business consulting and negotiating and closing. * Excellent verbal and written communication skills. * A self-motivated, high-energy person that can thrive in a competitive but fun team environment. * Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. * Bachelor's degree or equivalent work experience. You may have other skills or credentials, including: * Software as a Service (SaaS) sales experience a plus * Experience with Salesforce or other CRM tool(s) highly preferred We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: * Medical, Dental, and Vision Coverage * Holiday and Vacation Time * Health & Wellness Days * A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $65,000 - $100,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official career's portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

The Technology Development Engineer role (TDE) is to create new designs in targeted customers, through key product positioning and supplier strategy implementation, and convert these designs to generate increased sales at good profitability due to supplier design registration program protection. This role would support our Southeast Territory covering AL, GA, FL, NC, and SC states. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Technology Development Engineers Team: * To develop technical product, application and supplier strategies with the Director Technical Sales & Marketing or the equivalent supplier marketing manager, working closely with the Regional Sales teams to define specific target customers and to further develop the regional and local customer plans already in existence. The TDE works closely with Outside Sales teams and the strategic suppliers, jointly visiting customers to execute the design-in of focus products into end customer applications. * The TDE shall drive customer visit activity to engineering alone as required. They will evaluate new potential customers and in particular support customer design locations that may ultimately procure products from TTI in other locations. At all times the TDE will ensure the allocated Outside Salesperson is informed of design strategy and project updates. * The TDE should monitor the activities to the defined plans using the Customer Account Manager tool (CAM) and Opportunity Management System (OMS) reports and meet regularly with the local Branch Product Managers and General Managers/ Outside Sales Managers to review the progress of the branch to OMS targets as well as report on the non-branch-based activities to the Director of Technical Sales & Marketing. * The TDE should proactively review all OMS activity in their area of responsibility for new projects that could have opportunities for their products to be designed-in and discuss proactively with the other technical or business development resources in their area. * The TDE should maintain - along with the Outside Sales team, project information in CAM and update key activity and next actions required to convert associated projects, ensuring that valid design registrations have been applied for by the Branch Product Manager. Where a TSE is assigned to a project (Technical Support), the TDE should * proactively look for a total solution for the project calling on other technical resource expertise and suppliers technical support where necessary. * The TDE has a focus on technical new business demand creation and should regularly liaise with local suppliers updating them on our activity and holding regular design reviews, maintaining a strong relationship with our key suppliers. * The TDE assists with technical support as required to the Sales team and BPMs, however commercial and simple cross referencing in BOMs is the role of the local BPM and sales team working in collaboration directly with the supplier's team resource. * The TDE should update the sales teams on new products and relevant total solution applications together with other TDE's and in conjunction with the strategic suppliers where required to fulfil the local strategy. Undertake regular product trainings with suppliers locally one-on-one and/or at suitable distribution events and understanding key applications and suitable technologies. * The TDE should employ commercial/ business acumen to prioritize key projects and ensure working with correct customers to maximize project design conversion leading to increased sales revenue. * The TDE shall work closely with the sales organization via CAM to identify potential design opportunities / leads for key NPI products and evaluate new potential customers to develop alone and then in conjunction with outside sales team. * Utilize TTI Internal tools such as iPad, CAM, Product Communicator, Express, BI, OMS, Intranet tools and TTI Web-site to assist with strategy planning and customer visit planning. * Understand supplier design registration programs and design protection cost discounts structures. Understand local supplier competition offerings, market pricing and market conditions. * Maintain regional market awareness on end application trends, distributor competitor activities and industry trends through websites, publications and networking with suppliers. Education and Experience Requirements: * Bachelor's degree in Electrical Engineering, Mechanical Engineering or Industrial Electronics required; or a Bachelor's degree in a closely related engineering field accompanied by a minimum of 5 years of related experience in technical support within a distributor or relevant supplier or in a design function for the relevant product technology. What we look for: * Extensive product and technical knowledge within the distribution industry in order to achieve and support successful regional demand creation and conversion goals. * Customer and application knowledge within the given region or country of responsibility. * Experienced in the NBO Identification and Development process at a customer level * Strong organizational skills to set priorities, methodical approach and project management skills required for the achievement design conversion. * Need to be a Team player working proactively with other TSE's and the Outside Sales team in the region. * Good sales and negotiation skills for convincing and persuading customers and suppliers to work with TTI and to convert designs. * Self-motivated and driven, able to work from home office. * Good Presentation and Mentoring skills required. * Strong verbal/written communications and interpersonal skills for communicating, and building relationships, extensive internal and external contacts. * Analytical skills for setting local / regional strategies and measuring success and results. * Strong verbal and written English language skills. * Extensive knowledge and High skill level of all relevant IT systems and MS Office applications. * Must possess a valid Driver's License, safe driving record and be insurable by the Companies' liability carrier. * Requires travel (~50%), amount varies depending on territory Remote work may only be performed in the following states at TTI Inc.: AL, AZ, CA, CO, CT, GL, IL, IN, KS, MA, MD, MI, MN, NC, NJ, NV, NY, OH, OR, TX, WA, WI. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1

The IS Procurement Analyst is accountable for multiple functions within Information Services primarily related to the purchasing of hardware, software and services with a focus on meeting the technology need, quality, cost control and timely delivery. IS Procurement Analyst also generates Purchase Orders, tracks purchases and informs the end-user of the status. In addition, this position is accountable for maintaining IT inventory on hand and assisting the Technology Asset Analysts, other procurement staff and the Director of IS Business Services in maintaining an effective cost control system. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our IS Procurement Analyst Team: Administers the daily activities of the technology purchasing function. Reviews technology purchasing decisions, orders, and vendor contracts. Assists with the ordering of materials, supplies, and licensing from vendors. Creates purchase orders for the acquisition of materials and performs related administrative tasks. Researches suppliers to obtain prices and specifications in accordance with Company standards. Purchases IT related hardware, software, and services with a focus on meeting the technology need, quality, cost control and timely delivery by reviewing and recommending technology standards/selections based on the need and sourcing appropriate vendors. Assists with establishing the suppliers in associated ERP systems. Performs invoice recording, Data Entry and Oracle Fusion Entry in various systems. IS Procurement Analyst will assist in maintaining an effective cost control system by working closely with the Technology Asset Analysts, other procurement staff and Director of IS Business Services to identify, research and resolve any invoice-related discrepancies in a timely manner (e.g. proper quantities, pricing issues, Purchase Orders, etc). The IS Procurement Analyst will assist in recording hardware and software assets in Oracle Fusion along with the invoices for all purchases. Contractual history must be kept up to date. Ensures proper inventory levels of IT inventory maintained on-hand by performing an ongoing review of inventory maintained and by proactively replenishing as needed. Position also serves as a central point of contact for returned items (RMAs), try-and-buy / proof of concepts and mail-out repairs of certain pieces of hardware. Manages copy counts, IP reporting and daily flow of various reporting platforms under print management programs. Contributes to improving Communication efficiency by developing and maintaining processes and procedures related to communication audit spreadsheets, vendor documentation, maintenance contracts and contract expirations. Review current processes and make recommendations for improved efficiency. Education and Experience Requirements: * High School Diploma or GED required; Associate's Degree is preferred. * Must have a minimum of three years of related office or procurement/purchasing experience; technology procurement preferred. Oracle Fusion experience (or a similar ERP/Procurement platform) is a bonus. What we look for: * Strong data entry skills * Working knowledge of IT related equipment * Excellent research, analytical and problem-solving skills * Strong organizational skills and multitasking ability * Demonstrated ability to work in teams with a collaborative interpersonal style * Good verbal and written communications skills * Knowledge of Microsoft Office applications at an intermediate level * Effective documentation skills * Strong attention to detail * Ability to plan and accomplish goals Provides a high level of Customer Service and Support to the Corporate Office and Branches in various capacities which include, IS Purchasing, equipment returns, HP Print Program, and Oracle Fusion data entry. Performs a variety of tasks and assists with special projects as assigned. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

The Director is accountable for establishing sound and constructive accounts receivable, credit and collection policies and practices, and to administer all credit, collections, and financial support operations of the company in a manner that will increase sales volume, contribute to the profit of the company and enhance customer stability, and provide for the prompt turnover and adequate protection of the company's investment in accounts receivable. Position provides direction, training, consultation, and support to US AR, US Regional Credit and International Credit Directors/Managers to effectively manage TTI's return on its AR investment, minimize potential bad debt losses while maximizing opportunity to increase sales volume. Position is directly accountable for updating and administering the credit and collections policies and procedures; for monitoring and managing the accounts receivable portfolio; for providing portfolio performance reporting to management; and for managing the collection effort of outsourced collection agency, litigation and bankruptcy accounts. Establishes and monitors standards of performance for the Regional Credit Managers and AR Supervisor. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Credit and Collection Team: This position is accountable for strategically designing, operating, and improving scalable processes, people and technology that ensure the company has disciplined approval of credit, accurate billing of customers and timely collection and application of cash from outstanding accounts. This Director manages the overall operations for credit, billing, collections, and cash application, with a dedicated team of professionals in multiple locations worldwide. The position will place emphasis on continuous improvement and drive ongoing focus on building an effective and efficient organization that effectively manages the billing, application of customer receipts, and cash flow. * Develops and manages a productive credit AR and collection organization by hiring qualified people, utilizing effective communication and motivational techniques, providing ongoing performance management, rewarding higher levels of performance and by providing effective training and development. * Increases recoveries and/or reduces bad debt losses for past due accounts by effectively overseeing the management of work-out accounts and outsourced collection agency accounts. Makes decision whether to pursue litigation and effectively manages litigation and bankruptcy accounts. * Provides regional credit with the information needed to effectively follow up on accounts and reduce potential bad debt losses by producing monthly reviews of regional account receivable portfolios (i.e., >$5K, 60 plus report, Presidents Past Due report), and by monitoring portfolios and providing appropriate recommendations to Regional Credit Managers and International credit as needed. * Manages TTI's credit exposure by approving all credit terms/limits above the Regional and or International Credit Manager/Director authority level and by reviewing and approving all credit terms and limits for MRP and Consignment Accounts. * Works directly with Regional and International Credit Managers/Directors to monitor and manage high exposure accounts. Proactively monitors the Regional Credit teams ongoing credit and financial analysis reviews of key accounts and provides approval and recommendations based on findings to regional credit and appropriate field management. Informs VP Controller and CFO about potential high credit risk accounts. * Works directly with US Accounts Receivable team to monitor and ensure timely billing of customers, the application of policy (i.e., PCI) and the timely and accurate application of customer payments. Proactively monitors receipt logs along with the unapplied cash log. Works with AR Supervisor to analyze cash application exceptions and develop sustainable solutions that will minimize unapplied balances and increase overall team efficiency. * Provides management with condition of account receivables portfolio by producing monthly KPI report which includes information pertaining to percent of AR past due, percent AR over 90 days, Terms to sales analysis, along with Cash Convergence Cycle and DSO performance. * In collaboration with Controller and VP Controller, on a monthly basis determines Domestic and International bad debt expense by applying the Bad Debt Allowance policy to recommended allowance provided by the US Regional and International Credit Manager/Director. * Improves global credit and collection capabilities by recommending process and technology enhancements, and creative credit options via ongoing consultations with US Regional and International Credit Managers/Directors and publication of a TTI credit related newsletter. * Educates field personnel regarding credit and collection policy by participating in MAP/SAP training sessions and by assisting with training regional and international credit personnel as needed. * Functions as TTI's Administrator for the department's Cash Application system and Credit and Collections system. Assists with writing and maintaining the related user guides providing user training, overseeing, and signing off on the implementation of enhancements, monitoring the User accounts, working with the various system third party support teams. Updates the S.O.C. 1 reporting as it pertains to the department's third-party system providers. * Assists with special projects and/or issues by providing support and expertise as needed (e.g., NCR, Purchase Orders, etc.). Education and Experience: High School Diploma or GED required. Bachelor's Degree in a related field plus fifteen years related experience; or equivalent combination of education or experience. Previous supervisory/management experience required. Experience in distribution environment desirable. What we look for: * Certified Credit Executive (CCE) or other related certification desirable. * Possess experience using Sailfin and Oracle. * Possess knowledge of the Uniform Commercial Code. * Possess strong analytical (including financial analysis) and problem-solving skills. * Possess excellent negotiation skills. * Possesses ability to read, analyze and interpret business periodicals, professional journals, contracts, and governmental regulations. * Possess strong attention to detail and organizational skills. * Possess excellent verbal and written communication skills. * Possess strong interpersonal skills and customer service orientation. * Proficient with financial related software packages. * Knowledge of Microsoft Office applications (Excel, Word, Outlook, and Explorer) at an intermediate level preferred. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Want to learn more? Visit us at Working at TTI, Inc. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We are seeking a Director of Product to join our EZLynx Product team on a hybrid basis from Dallas. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Provide product leadership for EZLynx's PL (Personal Lines) Rating product. Drive the vision, roadmap, and execution of products that serve both customer and internal needs. Lead and mentor a team of product managers, fostering clarity, accountability, and customer focus. Apply structured strategic thinking to complex problems and create executive‑ready presentations that clearly communicate insights, decisions, and recommendations. Guide the development of short‑ and long‑term product roadmaps, including new target markets and feature definition. Develop and monitor operational processes that provide visibility into goals, progress, risks, and obstacles for key initiatives. Manage the product portfolio of initiatives, partnering with product managers to define and deliver meaningful business outcomes. Ensure the product team channels the voice of the customer into market‑facing product decisions, establishing feedback loops and communication plans. Provide leadership and make high‑level decisions to identify, prioritize, and address problems and opportunities across the portfolio. We're Excited to Learn More About You Your experience may include: 10+ years' experience leading teams that deliver highly successful and innovative SaaS products. Proven success in taking products and ideas from inception to maturity, driving revenue and earnings growth. Strong experience in complex, workflow‑heavy B2B SaaS, ideally within insurance or financial services. Track record of understanding customer needs-both intuitively and through objective, data‑driven insights. Experience working with enterprise customers. Bachelor's degree or equivalent; MBA preferred. You must also be able to travel up to 15%. You may have other skills or credentials, including: Exceptional strategic problem‑solving skills with the ability to distill ambiguous or complex topics into clear narratives, supported by polished, executive‑level presentation materials. Property & Casualty insurance knowledge; familiarity with agency operations and workflows. Understanding of ACORD standards, including policy/forms, AL3, and ACORD XML. Ability to identify patterns through statistical analysis. Experience with product analytics tooling (e.g., Pendo, Amplitude) and cloud data warehouses (e.g., BigQuery, Snowflake) for instrumentation and insight. Proficient in project management methodologies, including Scrum, Kanban, and tools such as JIRA, Smartsheet, and Gantt charts; expert in Microsoft Office Suite We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $150k- $200k USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

JOB FAIR - Tuesday, December 9th from 9 am to 3 pm CST - 2441 Northeast Pkwy, Fort Worth, TX, 76106 Our growing company is in need of an Account Representative for our Business Development Group in Fort Worth, Texas. The BDG Account Representative is responsible for developing incremental business with under penetrated customers of TTI by creating value propositions that address customer specific challenges in relation to their existing supplier strategies. Sells company products and services via telephone, internet, e-mail and fax, to an assigned account base. Works in conjunction with branch personnel, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Account Representative Team: * Qualifies existing customer base and identifies size and scope of each engagement based upon Business Development methodology. * Proactively builds rapport with best prospects to position TTI as the "best in class" service provider. * Increases active customer account base by compiling and qualifying a list of prospective customer leads from trade publications, factory representatives and business directories and will place cold calls on those leads. * Maintains active and healthy dialogue with customers by staying in contact with the customer to determine customer needs and plans for future purchases. Will apply suggestive selling techniques and pursue sales possibilities beyond customer initiated requests. * Actively markets TTI products and services by direct phone contact, email, and other effective business correspondence. * Negotiates contracts, provides price and delivery quotes for customers by using independent decision making and working with others to negotiate special pricing from suppliers with the objective to obtain discounts prices and win business at the greatest gross profit margin. * Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in inventory being allocated to other customers' sales orders. Key performance indicators include on time delivery to the customer as well as incorrect orders referred to as the Return Material Authorization (RMA) process. * Achieves specified profit margins in account base. Obtains approval for exceptions. * Increases customer account base by contacting inactive customers identified through company reporting and contacting the customers via the telephone to pursue relationships and potential sales opportunities. The number of active customers should grow based on this activity. * Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements. * Provides samples, product line cards and sales literature to customers and prospective customers. * Utilizes the company computer system, Express, to its full functionality for managing all customer requests/activities. * Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, and other sales representatives to be able to discuss product options with customers and sell TTI strengths. * Prepares forecasts and activity reports for management when requested. * Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are on time and correct in relation to the total number of lines shipped by the individual. * Performs other related duties as assigned. Education and Experience Requirements: * High School Diploma or GED required. * Bachelor's degree with one to three years' sales experience; or equivalent combination of education and experience. What we look for: * Exhibits exceptional knowledge of company products and services. * Demonstrates persuasiveness, tenacity and strong selling skills. * Possesses excellent verbal and written communication skills, including excellent presentation skills. * Exhibits strong analytical, problem solving and negotiation skills. * Must be organized and able to prioritize and manage multiple tasks. * Ability to calculate discounts, commissions, proportions and percentages. * Ability to write reports and correspondence proficiently and professionally. * Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations. * Able to work with minimum supervision and make responsible decisions. * Possesses working knowledge of company policies, procedures and computer systems. * Ability to type 40 words per minute. * Knowledge of Microsoft Office applications (Excel and Word) at a basic level required. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team. Position Overview We're searching for a Senior Software Engineer (C# .NET, Angular) to join the EZLynx Engineering Team in a remote role, as we continuously improve the performance and scalability of our accounting applications. In this role, you will contribute to the scalability of software by combining fluency in application development with analytical skills and unwavering dedication to quality. What You'll Do As a Senior Software Engineer, you will contribute to high-quality solutions for customers Design, develop, implement, test, document, release, and support production-quality software as we continuously improve scalability while maintaining velocity Contribute to development and new features, and maintenance of existing functionality, and automated testing to provide high quality for customers Share knowledge to support the team with identifying opportunities and risks in technical discussions Support the team with delivery by sharing comprehensive feedback in code reviews and providing guidance with complex technical problem-solving Monitor application performance in production and non-production environments to proactively identify, debug and resolve application and performance issues Collaborate within a development team to deliver high quality and improve usability Support continuous improvement of internal processes and documentation to champion a principles-based approach to design, implementation, and testing Continuously learn about new tools and technologies to extend knowledge We're Excited to Learn More About You The position with our team could be an excellent match if your experience includes: 8+ years of experience in software engineering, including experience providing guidance and support to members of the team 3+ years' experience in double-entry accounting applications preferred Experience working across software development languages and frameworks, such as C#, Asp.Net, .Net, SQL and Angular Practical experience with technologies and systems such as HTTP, REST APIs, Distributed Systems, Services, Messaging, Queues, Caching, SQL / NoSQL databases, Angular web applications, and JavaScript Advanced knowledge of professional software engineering practices, including complete software development life cycles, coding standards, code reviews, source control management, build processes, testing, and operations Experience with one or more of the following sets of technologies: ASP.Net Core, MVC, Entity Framework, Dapper, Dependency Injection, Nunit, xUnit, Moq, Postman, Jest, Splunk, Data Dog, Git Experience with Angular1.x and 2.x with focus on Angular v17+ Passion for continuously expanding knowledge of programming and web development while driving toward principles-based approaches for design, implementation and testing Advanced communication skills, with the ability to distill complex concepts to support others with complex problem-solving when working within software engineering teams and collaborating with architects We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! When You Join Team EZLynx, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At EZLynx, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************** Our targeted starting base salary in the United States for this position ranges from USD 60K - USD 140K. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on their role, team members may also be eligible to participate in additional compensation plans such as bonuses and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At EZLynx, a division of Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #L1-CA

Our growing company is in need of a Manager, Security Operations Center for our Corporate Headquarters in Fort Worth, TX. The Manager, Security Operations Center (SOC) leads the continuous protection of the organization's information assets by overseeing the detection, analysis, and response to cybersecurity threats and incidents. This role is responsible for managing a 24/7 SOC team that utilizes advanced security technologies, including AI and automation tools, to proactively identify and mitigate risks. The Manager, SOC drives the development and execution of security operations strategies, ensuring alignment with overall cybersecurity and business objectives. Acting as a critical liaison between technical teams and senior IT Security leadership, the SOC Manager ensures timely and effective incident management while continuously improving SOC capabilities, processes, and technologies. Reporting directly to the Director of Cybersecurity, this position plays a pivotal role in strengthening the organization's security posture by fostering a culture of vigilance, innovation, and operational excellence. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Manager, Security Operation Center: * Understand, evaluate, and respond to Security Incidents. * Management of Cybersecurity operations, strategy, and engineering. * Oversee the SOC's 24/7 monitoring and response operations, ensuring rapid identification and mitigation of security incidents. * Lead initiatives to integrate AI, machine learning, and automation technologies into SOC workflows to enhance threat hunting, anomaly detection, alert prioritization, and incident response efficiency. * Coordinate and lead incident response efforts, ensuring timely and effective resolution of security incidents. * Work with Managed Detection and Response (MDR) partner to monitor, analyze, and respond to security alerts, ensuring accurate and timely incident detection. * Manage a staff of Cybersecurity Professionals, hire and train new staff, conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. * Responsible for driving execution of daily, weekly, and monthly metrics for statistical threats and KPIs. * Provides the reporting, investigation, and resolution of data security incidents. * Ensure that Standard Operating Procedures are being created and followed by the team. * Ensure audit trails, system logs and other monitoring data sources are reviewed periodically according to policies and compliance requirements. * Manage production issues and incidents and participate in problem and change management forums. * Recommend and coordinate the implementation of technical controls to support and enforce defined security policies. * Manage security projects and provide expert guidance on security matters for other IS projects. * Ensure SOC Operations align with industry standards and compliance frameworks (NIST, ISO 27001, PCI-DSS, GDPR) and support audit readiness. Education and Experience Requirements: A Bachelor's Degree in Computer Science or related degree or equivalent combination of education/experience. Six to Eight years of active SOC-related roles is required, with at least three to five years in a Leadership role with direct reports preferred. What we look for: * CISSP or comparable certification preferred. * Excellent communication skills, with the ability to convey complex technical concepts * Proficiency in leading and managing cybersecurity incident response processes. * Strong project management skills, with experience in overseeing the implementation of security projects. * Experience in developing and maintaining incident response plans. * Proven experience managing a SOC including overseeing continuous monitoring, threat detection, and incident response processes. * Proficiency in using security information and event management (SIEM) tools. * Subject matter expertise within the following services: monitoring & log analysis, hunting operations, compromise assessments, forensics analysis, root cause analysis, investigation assistance, insider threat management, and incident management reporting. * Demonstrates a profound sense of ethics, integrity, and confidentiality-adhering to a core set of values. * Strong understanding of Cybersecurity operations and the relationship between threats, vulnerabilities, and risk management. * Is a proven innovator and creative problem-solver. Navigates ambiguity and exercises a moderate degree of autonomy in decision making. * Strong leadership skills and the ability to work effectively with business managers, IS engineering and IS operations staff. * Strong leadership abilities, with the capability to develop and guide Cybersecurity team members and IS operations personnel, and work with minimal supervision. * Experience in system technology security testing (vulnerability scanning and penetration testing). * Ability to work weekends and after business hours. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. A reasonable estimate of the current range for this position is $147,000 to $170,000. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. TTI also offers a comprehensive benefits package including two CDHP plans and a PPO plan for medical/pharmacy , dental, vision, life, disability coverages, and paid parental leave. HSA and FSA offerings are available depending on type of medical plan selected. Also, TTI offers a Safe Harbor 401(k) Plan with matching contribution and a wide variety of other benefits including tuition reimbursement plan, vacation, fixed and floating holidays , PTO or sick time, bereavement, jury duty, and an employee assistance plan. A more detailed description of our benefit offerings can be found at: Benefits & Culture | TTI, Inc. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. * Educational Assistance (Tuition Reimbursement). * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs. * A strong focus on giving back to our communities through philanthropic opportunities. Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-RL1

The Software Development Manager is accountable for planning and overseeing the development and support of a specific functional area under broad direction. Manages and leads direct reports. Provides technical support and addresses the needs of their team. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Software Development Team: * Assesses the department's needs and requirements by conferring with department management. * Evaluates, establishes and assigns work priorities by determining cost and time requirements. * Planning and evaluating the future while taking care of today's needs. * Assists team members in developing and planning by reviewing current user processes and application functionality, and by verifying team members understand the requirements and scope of the project. * Ensures that team members understand the user's needs and the project's impact on the system by reviewing project plan submitted by team members. * Verifies projects are tracked by using the project tracking software provided by Information Services. * Confirms project objectives are being met and timely completion of projects by overseeing and reviewing on a regular basis. * Ensures policies and procedures are being followed by periodically checking documents prepared by their team. * Informs management of current issues by providing periodic updates of project status. * Satisfies user requirements to improve performance and productivity by evaluating and recommending third party software packages. * Provides resolutions to problems by taking the initiative to use all available resources for research and corrective action. * Ensures systems are running smoothly and efficiently at all times by periodic monitoring of system performance. * Maximizes system performance by evaluating methods to improve program application efficiency. * Improves procedures by writing project reports and documentation for new or existing program application enhancements. * Provides management support on a 24 hours basis by participating in Project Manager of the Week (PMOW) rotation. * Assures competent team capabilities by providing technical assistance and support. * Motivates, develops, leads and manages their staff to achieve fullest potential by establishing mutually satisfactory goals, providing necessary training and receiving regular feedback that is consistent with the company's appraisal process. * Administers performance appraisals for their team by measuring performance and quality of tasks performed throughout the year. Education and Experience Requirements: * High School Diploma or GED required. Bachelor's degree in computer science preferred; five to eight years of IT software development experience required; or equivalent combination of education and experience. * Five years management experience preferred. * Agile Scrum certification preferred. What we look for: * Technical knowledge of Software development on Distributed platforms is a must. * High level analytical and problem-solving skills. * Strong attention to detail skills. * Advanced organizational skills and multitasking ability. * Self-managing skills and high degree of initiative. * Possesses interpersonal skills. What we offer our team members: * A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts * Educational Assistance (Tuition Reimbursement) * Ongoing training throughout your employment with opportunities to participate in professional and personal development programs * A strong focus on giving back to our communities through philanthropic opportunities Want to learn more? Visit us at Working at TTI, Inc. This is a summary of the accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.