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Field Supervisor jobs at DSI Security

- 543 jobs
  • Security Field Supervisor (Albany Area Branch)

    DSI Security Services 4.1company rating

    Field supervisor job at DSI Security

    DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone. Job Skills / Requirements DSI is hiring a Field Supervisor for our Albany, GA area. Come join a growing team that values diversity and professionalism. Act as a liaison with the client Responsible for the day to day operations at the site location, including client and employee relations Maintain a safe and secure environment for customers and employees while providing general security duties to our client. Interact with a variety of persons including clients, visitors, employees and the general public. Communicate with Branch management regarding all issues, scheduling, staffing and record keeping that are related to client. Following post instructions specific to the client. Promoting safety by being alert to observe, correct and report any hazards. Contributes to team effort by accomplishing related results Staying at your post until your replacement has arrived. Understanding and complying with DSI and Client requirements. Having a good understanding and following DSI's Code of Ethics and Employee Standard. Participate in training and become familiar with general safety procedures, as well as DSI's safety manual. Attend and continue to receive security officer training as required by Client or DSI's training program. Present oneself in a professional manner through appearance and conduct. Be at least 18 years old with a high school diploma or equivalent. Have a valid driver's license Have reliable means of transportation and communication Pass all required background and drug screenings Be customer service oriented Basic to intermediate computer skills Effective written and oral communication skills. Be able to perform routine foot patrol and do moderate lifting #ALBANY Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) Valid State Driver's License Additional Information / Benefits DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources. This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends. Number of Openings for this position: 1
    $37k-49k yearly est. 49d ago
  • Security Field Supervisor (Savannah Area Branch)

    DSI Security Services 4.1company rating

    Field supervisor job at DSI Security

    DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone. Job Skills / Requirements DSI is growing, again! We are hiring a Security Site Supervisor in the Ellabell, GA area. Come join a diverse and inclusive team that believes in providing excellent customer service and knows that its biggest asset is its employees. $18.00/hour Job Responsibilities include maintaining a safe and secure environment for customers and employees while providing general security duties to our clients. You will promote safety by being alert to observe, correct, and report any hazards. You will communicate with Branch management regarding all issues, scheduling, staffing and record keeping that are related to the client. You will need to understand and comply with DSI and Client requirements, as well as specific post instructions. You will participate in training and become familiar with general safety procedures, as well as DSI's safety manual. You will be interacting with clients, visitors, employees, and the public in a professional manner. This position will require you to act as a liaison with the client, be responsible for the day-to-day operations at the site location, including client and employee relations. Be customer service oriented and have basic to intermediate computer skills and effective written and oral communication skills. You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements. Pre-employment requirements are to be at least 18 years old with a high school diploma or equivalent. A valid driver's license is also required. You must have reliable means of transportation and means of communication. You must pass all required background and drug screenings. #SAV Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) Valid State Driver's License Additional Information / Benefits DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
    $18 hourly 57d ago
  • Recruitment Supervisor

    Six Flags Great Adventure 4.1company rating

    Jackson, NJ jobs

    Job Summary: The Human Resources department at Six Flags Great Adventure is looking for a recruiting supervisor to drive the hiring pipeline to bring in high-energy talent to keep the park thrilling, smiling & fully staffed across a wide variety of positions. Key Duties and Responsibilities: Schedule recruitment trips to reach out to possible future applicants. Conduct presentations in a variety of settings for potential applicants, including high schools, colleges, and community events. Find innovative and exciting new ways to advertise the company perks to potential applicants. Attend recruitment trips and speak to applicants in regards to employment with Six Flags. Be familiar with minor labor laws and monitor compliance throughout the day. Implementing programs and activities to improve employee quality of life. Organize extracurricular activities for all employees Assist with special projects and other duties as assigned. Perform general clerical duties including typing, faxing, photocopying, etc Sustained attention to ensure that Policies and Procedures are met through the Seasonal and Full Time Staff. Maintain proper attendance and timeliness. Ensure that image, cleanliness and courtesy standards requirements are met. Cooperate with all team members and managers. Complete any and all tasks as requested by Six Flags Management. Comply with Six Flags handbook policies at all times Skills and Qualifications: Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude. Experience designing and creating invitations and flyers preferred Must be able to read, write, understand and speak English. Must possess strong organizational skills and be able to multitask. Must communicate well with others in a polite and courteous manner. Must be able to maintain the confidentiality of Human Resource documents and other personal information. Must be able to stand for long periods of time. Must be willing and able to work closely with other employees. Must have software and PC knowledge including Microsoft Office Flexible schedule required year round including nights, weekends, and holidays.
    $28k-38k yearly est. 8d ago
  • Security Field Supervisor

    Act Security Group 3.9company rating

    San Antonio, TX jobs

    ACT Security Group was founded by veteran security professionals dedicated to providing honest, quality service and support through Accountability, Commitment, and Trust. ACT has 350+ employees and offices in Austin, Houston, and San Antonio, Texas. Do you believe in diligence and honest hard work? Are you committed to being responsive, accountable, and trustworthy? No experience is necessary; we will train you! Job Skills / Requirements Security Field Supervisor (Full Time) ACT is seeking a field supervisor responsible for its guard operation in San Antonio, TX. This position is accountable for performing site inspections, officer training, and being the first response to field personnel. Required Drivers license You may be asked to cover/ swap shifts for other supervision team members. Additional hours available. Additional Information / Benefits Benefits: Tenure Compensation of up to 80 hours per year* Health & Wellness Plans Corporate Gold's Gym Membership Daily Pay - Earned Wage Access (no waiting period) Direct deposit to your bank Chime + ACT Security Group partnership offers free online banking, including Get Paid Early (up to 2 days), Spot-Me (up to $200.00 overdraft protection), Credit, and Financial Wellness offerings. Holiday Pay Comprehensive Ongoing Job Training Professional Uniforms Guard licensing application & training assistance Company-paid guard license renewal fees after one year of employment Additional benefits may be offered for specific assignments *Inquire within for eligibility requirements. This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1
    $34k-49k yearly est. 60d+ ago
  • Outreach Field Supervisor - Transit Homeless Outreach

    Bowery Residents Committee 4.5company rating

    New York, NY jobs

    DUTIES/RESPONSIBILITIES * This outreach position will conduct outreach to homeless within the New York City Subway system, including end of the line stations, and on joint outreach with MTAPD or NYPD. * Responsible for accompanying and providing direct supervision of outreach staff on shift. Supervision duties will include but not be limited to: providing real-time feedback, modeling behavior, and communicating with partners and city agencies. * Coordinates onboarding for new outreach staff. This will include explaining shift duties, registering staff for necessary trainings, connecting staff to BRC's internal systems, and teaching staff how to do necessary data entry. * Leads trainings for existing staff, on topics such as client engagement, recognizing mental illness, skill reinforcement, and more. * Responsible for ensuring team and client safety, conducting relevant assessments, and offering referral services to homeless individuals encountered during their shift. * Maintains knowledge of homeless services and programs and remains up to date on recognizing signs of mental illness and substance abuse. * Records and maintains accurate data on all homeless individuals approached during shift and in client case records. * Consults with the shift and clinical supervisors to ensure coordination of services. * Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. * Related duties as assigned. HOURS Full Time, 37.5 hours per week Thursday-Monday 2pm-10:30pm QUALIFICATIONS * At least 2 years of direct outreach experience required. * Will consider an Associate's Degree with 1 year of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations. * Will also consider a Bachelor's Degree, with at least 6 months of direct outreach experience in working with the homeless and/or mentally ill and substance-abusing populations. * Valid driver's license strongly preferred. * Basic computer literacy required. * Ability to speak Spanish desirable. * CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. Due to a recent expansion, BRC has many new outreach positions available. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
    $46k-60k yearly est. 57d ago
  • HCS Field Supervisor

    Casa Central 4.3company rating

    Chicago, IL jobs

    Under the guidance of a Senior Supervisor, this position provides direct supervision, training and consultation to a team of 35 to 40 Home Care Aides. The Supervisor ensures that day-to-day service delivery is coordinated and provided efficiently and in accordance with best practice standards and the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures. Essential Duties and Responsibilities Include the following, other duties as assigned: Program Operations Effectively utilizes the program's time & labor software and other systems used for program operations. Maintains and utilizes an effective tracking system to continuously monitor direct service staff assignments, service delivery and participant information (e.g. authorized service units and high risk participants) and personnel-related processes (e.g. quarterly home visitation, supervision, performance evaluation schedules). Manages and monitors assigned staff's work hours and collects all service calendars in a timely manner. Reviews all information for accuracy before submission to the Billing Specialist. Completes and submits a monthly program report according to established deadline (5th of each month). Reviews information for accuracy and comprehensiveness before submission. Ensures that all HCA personnel and participant files are well organized, accurate and up-to-date, according to IDOA requirements. Documents all introductory and ongoing supervisory visits, as well as monthly wellbeing phone calls and other contacts and service activities in a timely manner. Ensures that private pay participant files are also well organized, accurate and updated to reflect all service provision and other activities, according to IDPH requirements. Completes and submits all required Case Action Notices (CAN) in a timely manner, and ensures that participant status' are entered into the participant information database (e.g. Medsys) accordingly. Performs other duties as assigned to support program operations. Participant Service Delivery Ensures that in-home services provided by staff are in accordance with best practice standards, agency expectations, and IDOA requirements. Monitors and provides direction and consultation regarding participant needs and ongoing service planning and provision. Provides consultation to Home Care Aides regarding difficult or complex participant issues or concerns. In collaboration with Senior Supervisors, helps manage the intake process, including assignment of Home Care Aides and timely service initiation for new participants (e.g. within 15 calendar days for regular referrals and within 48 hours for referrals deemed interim status). Prepares and reviews participants' Plans of Care (as directed by IDOA/CCU or MCO units) and instructs the assigned HCA regarding their assigned schedule and the services they are to provide. Coordinates all related service schedules and implements authorized participant care plans. Conducts introductory home visits for all newly assigned participants to assess the participant's home environment, introduce the assigned Home Care Aide and to provide key program and service delivery information. During the introductory home visit, the Supervisor also completes a comprehensive psychosocial and safety assessment. Conducts monthly wellbeing phone calls to all assigned participants, as well as quarterly home visitations to assigned participants. Conducts additional home visitation when staff identify concerns about the safety or wellbeing of participants, during worker reassignments or when participants request a Supervisory meeting. Monitors established plans of care and appropriate provision of services, as well as staff performance through home visitation and observation and monthly phone calls to participants. Provides participants with additional information and referral/linkage to other community services, when needed. May also assist participants in coordinating their annual redetermination-of-need assessments, via the IDOA/CCU or MCO care coordination units. Performance & Quality Management Maintains and demonstrates thorough knowledge of the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures to ensure the program is in full compliance with requirements. Understands and follows Casa Central's personnel and agency policies and is able to interpret them to assigned staff. Incorporates the agency mission, philosophy, and core values into direct daily work and decision-making. Is actively involved and knowledgeable of the agency's Performance and Quality Improvement process and supports all PQI activities. Provides assistance in the distribution and collection of participant satisfaction and outcome surveys. Promptly reports situations that pose a threat to staff, participants or agency, according to the Agency's Incident and Accident Reporting procedures and IDOA Critical Event Reporting procedures. Adheres to the agency's Mandated Reporting policy and reports any concerns regarding older adult abuse or neglect. Participates in ongoing professional development and continuing education, as well as any/all required funder-related in-services and trainings. Approves time sheets and ensures compliance with agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the agency. Personnel Management, Supervision, & Team Leadership Provides supervision, training and consultation to a team of 35-40 Home Care Aides. Provides orientation and participant-focused training to newly hired Home Care Aides, under their supervision. Provides regular/quarterly supervision to all assigned home care aides. Maintains comprehensive supervisory notes for all supervisory sessions. Ensures timely completion of probationary and annual performance evaluations. Participates in regular supervision with the Senior Supervisor to discuss service delivery and/or personnel and other issues. Uses supervisory process to discuss any issues or situations, which warrant supervisory attention. Maintains active and consistent attendance at staff meetings. In conjunction with the Senior Supervisor, coordinates ongoing Supervisor/ Home Care Aide meetings, including clear meeting agendas. If needed, participates in staff hiring interviews and provides input to Senior Supervisor or Director. Nurtures positive and collaborative working relationships with other agency staff and cultivates a professional and respectful work environment, modeling resolution strategies, when needed. Stakeholder Relationships & Partnerships Maintains good working relationships and timely communication with IDOA/CCP Care Coordination units and Managed Care Organization (MCO) units to address ongoing participant-related issues. Provides input and updates to Care Coordinators regarding current or additional services participants may need and/or to inform them of any participant-related issues or concerns. Community Outreach Engages in community outreach and promotion of the agency and/or the Home Care Services program, when needed. General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. Position will be subject to fingerprinting background check. Education/Experience: Must possess a High School diploma or GED and at least two (2) years of proven work experience in a home care services or similar setting. Associate of Arts (A.A.) degree from an accredited college or university is preferred. Prior supervisory experience is preferred. Certification: Must successfully complete supervisory training provided by IDOA or its designee. Language Skills: Bilingual in Spanish and English required. Computer Literacy & Knowledge Skills Abilities: Computer literacy is required. Must be proficient in the use of Microsoft Office applications including Outlook, Word, Publisher and Excel, to enter and retrieve data as needed. Must demonstrate the ability to learn and effectively utilize Time & Labor Software. Mathematical Skills: High school level math skills are required; must also demonstrate ability to prepare and analyze data, including program reports. Operating Environment and Working Relationships: Ability to work independently and collaboratively, as indicated. The HCS Supervisor interacts regularly with multi-level HCS staff, participants, caregivers and other staff throughout the agency. Must develop and maintain positive and professional relationships with internal and external stakeholders. Must demonstrate tact, professional composure and diplomacy when interacting with others. Must work collaboratively with diverse populations. Decision Making Authority: Under the supervision of the Senior Supervisor, this position must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention. People Management: Supervisor provides direct supervision to Home Care Aides. Other: Must possess effective communication, supervisory and relationship-building skills. Professional image and presentation expected at all times. Must possess exceptional time management and organizational skills. A personal cellphone is required, and must be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount. This position requires access to a car and a valid Illinois Driver's License and vehicle insurance to travel throughout the Chicago land area for home visitation. Must be able to travel to other locations throughout the city or state for professional development training and other events. Remote Work/Technology (WIFI)/Mobile Phone Usage: Not eligible for remote work. A personal mobile phone is required. Reference Casa Central's Personal Cellphone Usage Policy for reimbursement information. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry up to 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
    $35k-45k yearly est. 17d ago
  • HCS Field Supervisor

    Casa Central 4.3company rating

    Chicago, IL jobs

    Under the guidance of a Senior Supervisor, this position provides direct supervision, training and consultation to a team of 35 to 40 Home Care Aides. The Supervisor ensures that day-to-day service delivery is coordinated and provided efficiently and in accordance with best practice standards and the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures. Essential Duties and Responsibilities Include the following, other duties as assigned: Program Operations Effectively utilizes the program's time & labor software and other systems used for program operations. Maintains and utilizes an effective tracking system to continuously monitor direct service staff assignments, service delivery and participant information (e.g. authorized service units and high risk participants) and personnel-related processes (e.g. quarterly home visitation, supervision, performance evaluation schedules). Manages and monitors assigned staff's work hours and collects all service calendars in a timely manner. Reviews all information for accuracy before submission to the Billing Specialist. Completes and submits a monthly program report according to established deadline (5th of each month). Reviews information for accuracy and comprehensiveness before submission. Ensures that all HCA personnel and participant files are well organized, accurate and up-to-date, according to IDOA requirements. Documents all introductory and ongoing supervisory visits, as well as monthly wellbeing phone calls and other contacts and service activities in a timely manner. Ensures that private pay participant files are also well organized, accurate and updated to reflect all service provision and other activities, according to IDPH requirements. Completes and submits all required Case Action Notices (CAN) in a timely manner, and ensures that participant status' are entered into the participant information database (e.g. Medsys) accordingly. Performs other duties as assigned to support program operations. Participant Service Delivery Ensures that in-home services provided by staff are in accordance with best practice standards, agency expectations, and IDOA requirements. Monitors and provides direction and consultation regarding participant needs and ongoing service planning and provision. Provides consultation to Home Care Aides regarding difficult or complex participant issues or concerns. In collaboration with Senior Supervisors, helps manage the intake process, including assignment of Home Care Aides and timely service initiation for new participants (e.g. within 15 calendar days for regular referrals and within 48 hours for referrals deemed interim status). Prepares and reviews participants' Plans of Care (as directed by IDOA/CCU or MCO units) and instructs the assigned HCA regarding their assigned schedule and the services they are to provide. Coordinates all related service schedules and implements authorized participant care plans. Conducts introductory home visits for all newly assigned participants to assess the participant's home environment, introduce the assigned Home Care Aide and to provide key program and service delivery information. During the introductory home visit, the Supervisor also completes a comprehensive psychosocial and safety assessment. Conducts monthly wellbeing phone calls to all assigned participants, as well as quarterly home visitations to assigned participants. Conducts additional home visitation when staff identify concerns about the safety or wellbeing of participants, during worker reassignments or when participants request a Supervisory meeting. Monitors established plans of care and appropriate provision of services, as well as staff performance through home visitation and observation and monthly phone calls to participants. Provides participants with additional information and referral/linkage to other community services, when needed. May also assist participants in coordinating their annual redetermination-of-need assessments, via the IDOA/CCU or MCO care coordination units. Performance & Quality Management Maintains and demonstrates thorough knowledge of the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures to ensure the program is in full compliance with requirements. Understands and follows Casa Central's personnel and agency policies and is able to interpret them to assigned staff. Incorporates the agency mission, philosophy, and core values into direct daily work and decision-making. Is actively involved and knowledgeable of the agency's Performance and Quality Improvement process and supports all PQI activities. Provides assistance in the distribution and collection of participant satisfaction and outcome surveys. Promptly reports situations that pose a threat to staff, participants or agency, according to the Agency's Incident and Accident Reporting procedures and IDOA Critical Event Reporting procedures. Adheres to the agency's Mandated Reporting policy and reports any concerns regarding older adult abuse or neglect. Participates in ongoing professional development and continuing education, as well as any/all required funder-related in-services and trainings. Approves time sheets and ensures compliance with agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the agency. Personnel Management, Supervision, & Team Leadership Provides supervision, training and consultation to a team of 35-40 Home Care Aides. Provides orientation and participant-focused training to newly hired Home Care Aides, under their supervision. Provides regular/quarterly supervision to all assigned home care aides. Maintains comprehensive supervisory notes for all supervisory sessions. Ensures timely completion of probationary and annual performance evaluations. Participates in regular supervision with the Senior Supervisor to discuss service delivery and/or personnel and other issues. Uses supervisory process to discuss any issues or situations, which warrant supervisory attention. Maintains active and consistent attendance at staff meetings. In conjunction with the Senior Supervisor, coordinates ongoing Supervisor/ Home Care Aide meetings, including clear meeting agendas. If needed, participates in staff hiring interviews and provides input to Senior Supervisor or Director. Nurtures positive and collaborative working relationships with other agency staff and cultivates a professional and respectful work environment, modeling resolution strategies, when needed. Stakeholder Relationships & Partnerships Maintains good working relationships and timely communication with IDOA/CCP Care Coordination units and Managed Care Organization (MCO) units to address ongoing participant-related issues.Provides input and updates to Care Coordinators regarding current or additional services participants may need and/or to inform them of any participant-related issues or concerns. Community Outreach Engages in community outreach and promotion of the agency and/or the Home Care Services program, when needed.General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. Position will be subject to fingerprinting background check. Education/Experience: Must possess a High School diploma or GED and at least two (2) years of proven work experience in a home care services or similar setting. Associate of Arts (A.A.) degree from an accredited college or university is preferred. Prior supervisory experience is preferred. Certification: Must successfully complete supervisory training provided by IDOA or its designee. Language Skills: Bilingual in Spanish and English required. Computer Literacy & Knowledge Skills Abilities: Computer literacy is required. Must be proficient in the use of Microsoft Office applications including Outlook, Word, Publisher and Excel, to enter and retrieve data as needed.Must demonstrate the ability to learn and effectively utilize Time & Labor Software. Mathematical Skills:High school level math skills are required; must also demonstrate ability to prepare and analyze data, including program reports. Operating Environment and Working Relationships:Ability to work independently and collaboratively, as indicated. The HCS Supervisor interacts regularly with multi-level HCS staff, participants, caregivers and other staff throughout the agency. Must develop and maintain positive and professional relationships with internal and external stakeholders. Must demonstrate tact, professional composure and diplomacy when interacting with others. Must work collaboratively with diverse populations. Decision Making Authority:Under the supervision of the Senior Supervisor, this position must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention. People Management:Supervisor provides direct supervision to Home Care Aides. Other:Must possess effective communication, supervisory and relationship-building skills.Professional image and presentation expected at all times.Must possess exceptional time management and organizational skills.A personal cellphone is required, and must be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount.This position requires access to a car and a valid Illinois Driver's License and vehicle insurance to travel throughout the Chicago land area for home visitation.Must be able to travel to other locations throughout the city or state for professional development training and other events.Remote Work/Technology (WIFI)/Mobile Phone Usage: Not eligible for remote work. A personal mobile phone is required. Reference Casa Central's Personal Cellphone Usage Policy for reimbursement information. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry up to 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
    $35k-45k yearly est. 9d ago
  • Field Operations Manager (Milwaukee, WI / Minneapolis, MN)

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! This role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. Responsibilities Operations Performance Ownership Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level. Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience. Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc) Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard Leadership Development Above Restaurant Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level. Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place. Training for Operational Excellence Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning. Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development. Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards. Supporting New Restaurant Openings Provides support to franchisees for all new restaurant openings in the territory Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening. Attends the new restaurant opening providing on-site guidance and celebration Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field preferred Candidate based in Milwaukee, WI or Minneapolis, MN preferred Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders Builds strong relationships with teams across the organization to better establish strong lines of communication. Strong organizational skills, with the ability to balance relevant priorities Ability to translate and adapt numerical/financial information into actionable insights Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company (primarily Milwaukee, WI and Minneapolis, MN). When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $28k-35k yearly est. Auto-Apply 4d ago
  • Field Operations Manager (Milwaukee, WI / Minneapolis, MN)

    Wendy's 4.3company rating

    Dublin, OH jobs

    Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! This role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. Responsibilities * Operations Performance Ownership * Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level. * Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience. * Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc) * Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard * Leadership Development Above Restaurant * Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level. * Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place. * Training for Operational Excellence * Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning. * Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development. * Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards. * Supporting New Restaurant Openings * Provides support to franchisees for all new restaurant openings in the territory * Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open * Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening. * Attends the new restaurant opening providing on-site guidance and celebration What we expect from you * Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field preferred * Candidate based in Milwaukee, WI or Minneapolis, MN preferred * Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations * Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas * Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders * Builds strong relationships with teams across the organization to better establish strong lines of communication. * Strong organizational skills, with the ability to balance relevant priorities * Ability to translate and adapt numerical/financial information into actionable insights Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company (primarily Milwaukee, WI and Minneapolis, MN). When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Travel: 85% Pay Range: $99,000.00 - $173,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
    $28k-35k yearly est. 3d ago
  • Field Supervisor

    DSI Security Services 4.1company rating

    Field supervisor job at DSI Security

    DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone. Job Skills / Requirements Act as a liaison with the client Responsible for the day to day operations at the site location, including client and employee relations Maintain a safe and secure environment for customers and employees while providing general security duties to our client. Interact with a variety of persons including clients, visitors, employees and the general public. Communicate with Branch management regarding all issues, scheduling, staffing and record keeping that are related to client. Following post instructions specific to the client. Promoting safety by being alert to observe, correct and report any hazards. Contributes to team effort by accomplishing related results Staying at your post until your replacement has arrived. Understanding and complying with DSI and Client requirements. Having a good understanding and following DSI's Code of Ethics and Employee Standard. Participate in training and become familiar with general safety procedures, as well as DSI's safety manual. Attend and continue to receive security officer training as required by Client or DSI's training program. Present oneself in a professional manner through appearance and conduct. Be at least 18 years old with a high school diploma or equivalent. Have a valid driver's license Have reliable means of transportation and communication Pass all required background and drug screenings Be customer service oriented Basic to intermediate computer skills Effective written and oral communication skills. Be able to perform routine foot patrol and do moderate lifting Education Requirements (All) High School Diploma or Equivalent Additional Information / Benefits DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources. This job reports to the Hunter Allyn This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends. Number of Openings for this position: 1
    $37k-49k yearly est. 8d ago
  • Armed Field Supervisor

    Walden Security 4.1company rating

    Savannah, GA jobs

    The Field Supervisor for Walden Security manages, supervises, and coordinates the activities, at the field level, of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures by performing the following duties: * Other duties may be assigned by the Field Manager or Operations Manager. * Provides the first line of supervision during those hours when an Operations Staff member is not on duty. * Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations. * Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; Has practical knowledge of all additional and emergency post instructions that are called for by the client. * Patrols Branch assigned posts and accounts, using a company provided vehicle. * Has authority invested in them to make decisions that are in compliance with Walden policies. * Has the authority to relieve any security officer that is in violation of Walden rules/regulations/ procedures. * Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts. * Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Walden procedures, and general knowledge of post assignment. * Assists in conducting on-the-job-training for newly assigned security officers as necessary. * Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required. * Responds to urgent client needs/requests for services or changes to services. * Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday. * Records the daily events of their post/shift on the Daily Inspection Report (DIR) which will be reviewed daily by the Field Manager or Operations Manager and QA Manager. * Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled. * Examines doors, windows, and gates of assigned posts to determine that they are secure. * Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts. * Registers at watch stations to record time of inspection trips and contracted random inspections. Requirements - * High School diploma or General Education Degree (GED) * Minimum of 25 years of age * Ability to pass drug test, motor vehicle record and criminal background check * Must have at LEAST 3 years security experience All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #SecurityOfficer
    $39k-49k yearly est. Auto-Apply 2d ago
  • Field Operations Manager (Northern California)

    The Wendy's Company 4.3company rating

    San Francisco, CA jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! The Field Operations Manager role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. The selected Candidate can sit in and around the surrounding areas of San Francisco, San Jose, Sacramento, Stockton, or Modesto. Responsibilities Operations Performance Ownership Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc) Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard Leadership Development Above Restaurant Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place Training for Operational Excellence Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards Supporting New Restaurant Openings Provides support to franchisees for all new restaurant openings in the territory Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening Attends the new restaurant opening providing on-site guidance and celebration Minimum Wage USD $100,000.00/Yr. Maximum Wage USD $170,000.00/Yr. Qualifications Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field, preferred Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders Builds strong relationships with teams across the organization to better establish strong lines of communication. Strong organizational skills, with the ability to balance relevant priorities Ability to translate and adapt numerical/financial information into actionable insights Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. #FranchiseOperationsCoach #FranchiseConsultant #FranchiseOperationsConsultant #FranchiseBusinessConsultant
    $44k-68k yearly est. Auto-Apply 60d+ ago
  • Field Operations Manager (Los Angeles, CA)

    The Wendy's Company 4.3company rating

    Los Angeles, CA jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! The Field Operations Manager role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. Responsibilities Operations Performance Ownership Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc) Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard Leadership Development Above Restaurant Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place Training for Operational Excellence Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards Supporting New Restaurant Openings Provides support to franchisees for all new restaurant openings in the territory Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening Attends the new restaurant opening providing on-site guidance and celebration Minimum Wage USD $100,000.00/Yr. Maximum Wage USD $170,000.00/Yr. Qualifications Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field, preferred Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders Builds strong relationships with teams across the organization to better establish strong lines of communication. Strong organizational skills, with the ability to balance relevant priorities Ability to translate and adapt numerical/financial information into actionable insights Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. #FranchiseOperationsCoach #FranchiseConsultant #FranchiseOperationsConsultant #FranchiseBusinessConsultant
    $46k-72k yearly est. Auto-Apply 60d+ ago
  • Field Supervisor

    Walden Security 4.1company rating

    North Charleston, SC jobs

    The Field Supervisor for Walden Security manages, supervises, and coordinates the activities, at the field level, of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures by performing the following duties: * Other duties may be assigned by the Field Manager or Operations Manager. * Provides the first line of supervision during those hours when an Operations Staff member is not on duty. * Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations. * Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; Has practical knowledge of all additional and emergency post instructions that are called for by the client. * Patrols Branch assigned posts and accounts, using a company provided vehicle. * Has authority invested in them to make decisions that are in compliance with Walden policies. * Has the authority to relieve any security officer that is in violation of Walden rules/regulations/ procedures. * Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts. * Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Walden procedures, and general knowledge of post assignment. * Assists in conducting on-the-job-training for newly assigned security officers as necessary. * Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required. * Responds to urgent client needs/requests for services or changes to services. * Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday. * Records the daily events of their post/shift on the Daily Inspection Report (DIR) which will be reviewed daily by the Field Manager or Operations Manager and QA Manager. * Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled. * Examines doors, windows, and gates of assigned posts to determine that they are secure. * Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts. * Registers at watch stations to record time of inspection trips and contracted random inspections. Requirements - * High School diploma or General Education Degree (GED) * Minimum of 25 years of age * Ability to pass drug test, motor vehicle record and criminal background check * Must have at LEAST 3 years security experience Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #SecurityOfficer
    $31k-39k yearly est. Auto-Apply 2d ago
  • Armed Field Supervisor - Security (Southern California)

    DSI Security Services 4.1company rating

    Field supervisor job at DSI Security

    DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone. Job Skills / Requirements Salary: $23.00/Hr DSI is growing, again! We are hiring a Security Field Supervisor in Diamond Bar, CA. This Position will required daily travel throughout the Inland Empire. A company vehicle is provided for this position. Come join a diverse and inclusive team that believes in providing excellent customer service and knows that its biggest asset is its employees. Job Responsibilities include maintaining a safe and secure environment for customers and employees while providing general security duties to our clients. You will promote safety by being alert to observe, correct, and report any hazards. You will need to understand and comply with DSI and Client requirements, as well as specific post instructions. You will participate in training and become familiar with general safety procedures, as well as DSI's safety manual. You will be interacting with clients, visitors, employees, and the public in a professional manner. This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills. You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements. Pre-employment requirements are to be at least 21 years old with a high school diploma or equivalent. A valid driver's license is preferred. Experience in management, and handling multiple accounts is required. You must have reliable means of transportation and means of communication. You must pass all required background and drug screenings. License#PP0120119 Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) Valid State Driver's License BSIS Guard Card Additional Information / Benefits DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources. Benefits: Medical Insurance, Dental Insurance, Vision Insurance This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
    $23 hourly 60d+ ago
  • Offsite Supervisor

    Blue Moon 4.4company rating

    New Hyde Park, NY jobs

    Job DescriptionSalary: $22.00 to $30.00 per hour The Offsite Senior Supervisor will help us manage our customer base and employees throughout the day. The ideal person will guide our staff to make sure all offices are perfect, clean, organized, and make sure everything is in order. This person will also coordinate any requested janitorial, building maintenance projects, in each office; from floor scrubbing to carpet cleaning and spot removal. This person will also help in executing requests from our customers. This is a great opportunity for someone looking to grow in the management field. Candidate Qualification: The offsite supervisor will be responsible for overseeing all operations. Prior experience in the medical office cleaning industry is required. This is a salary, day time position. Driving is required and clean driver's license is required. Must also able to pass background check. Requirements for this position are as follows: 1. Candidate must be organized and be able to carry tasks without getting lost in the process. 2. Be able to communicate clearly, bilingual (Spanish and English) is a plus. **Not a requirements but is a plus. 3. Must be able to take the lead in resolving, planning, and executing projects, jobs, etc. 4. Must be able to think outside the box and must be able to stay focus under pressure. 5. Must have the ability to direct and motivate staff under him/her. 6. Candidate must have some degree of common sense. 7. Have experience working with side by side machines, carpet cleaning, stripping floors, doing post construction cleaning. 8. Must have a clean driver's license and pass background check. 9. Must be able to adapt to our dynamic schedule and locations. This position will require nightly travel. 10. Must be able to work along with staff if necessary. 11. Must be available some weekends if necessary. 12. Must be 18 years or older. REQUIRED EXPERIENCE: Medical Office Cleaning: 2 years Manager: 3 years or more Required languages: English / Spanish not a requirement but would be a PLUS. Valid Driver's License required. Must be able to legally work in the US. Please visit our website for more information:******************************************** **WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL EMPLOYMENT IS AT WILL.
    $22-30 hourly 22d ago
  • BEACH CLUB - SUPERVISOR - $25 PER HOUR

    Fisher Island Club 4.0company rating

    Miami Beach, FL jobs

    Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Beach Club Supervisor's primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club's high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: Lead by example utilizing a “hands-on” approach to management. Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product. Facilitate an environment in which team members are comfortable utilizing the open-door policy Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for Maintains the dining room reservation system Implements an ongoing marketing program to increase dining room business Consults with the Director of Beach Club Operations about all aspects of the club operation Directly supervise employees serving members and guest to the LQA standards Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests Develop and maintain good communication and work relationships in all areas of the club Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately. Liaise with government regulating agency i.e. Health Inspector as necessary Minimum Qualifications: Bachelor's degree in Hospitality Management degree and two years luxury service and management experience; or Minimum of two to three years' experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: Alcoholic beverage certification Food safety certification. Knowledge, skills and abilities: Strong interpersonal, managerial and leadership skills required Strong organizational and time management skills required Ability to manage change effectively Ability to conceptualize the mission Clear, concise written and verbal communication skills Experience making presentations in front of groups Track record promoting an atmosphere of teamwork Experience communicating, training, and managing multi-lingual staffs Instill a guest service “can-do” attitude in all employees Experience training and developing employees with limited experience Coach employees how to resolve and de-escalate conflicts in a calm and organized manner Strong customer service and reasoning skills Strong and creative problem-solving skills with exceptional detail in follow-up Strong budgetary, projections, and cost control skills Follow/enforce company policies and procedures Ability to quickly evaluate alternatives and decide on a plan of action Teach suggestive selling techniques Juggle and balance needs of the organization Attributes Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team members Working Conditions: Ability to work odd hours, nights, weekends and holidays Ability to work under pressure and handle stress Physical demands and abilities: Work is not performed in an office environment and requires extended periods of walking and or standing. Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. Frequently required to stand, walk, stoop, kneel, crouch or crawl Occasionally required to sit and climb or balance Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
    $32k-45k yearly est. 7d ago
  • Beach Club - Supervisor - $25 Per Hour

    Fisher Island Club 4.0company rating

    Fisher Island, FL jobs

    Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Beach Club Supervisor's primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club's high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: Lead by example utilizing a “hands-on” approach to management. Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product. Facilitate an environment in which team members are comfortable utilizing the open-door policy Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for Maintains the dining room reservation system Implements an ongoing marketing program to increase dining room business Consults with the Director of Beach Club Operations about all aspects of the club operation Directly supervise employees serving members and guest to the LQA standards Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests Develop and maintain good communication and work relationships in all areas of the club Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately. Liaise with government regulating agency i.e. Health Inspector as necessary Minimum Qualifications: Bachelor's degree in Hospitality Management degree and two years luxury service and management experience; or Minimum of two to three years' experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: Alcoholic beverage certification Food safety certification. Knowledge, skills and abilities: Strong interpersonal, managerial and leadership skills required Strong organizational and time management skills required Ability to manage change effectively Ability to conceptualize the mission Clear, concise written and verbal communication skills Experience making presentations in front of groups Track record promoting an atmosphere of teamwork Experience communicating, training, and managing multi-lingual staffs Instill a guest service “can-do” attitude in all employees Experience training and developing employees with limited experience Coach employees how to resolve and de-escalate conflicts in a calm and organized manner Strong customer service and reasoning skills Strong and creative problem-solving skills with exceptional detail in follow-up Strong budgetary, projections, and cost control skills Follow/enforce company policies and procedures Ability to quickly evaluate alternatives and decide on a plan of action Teach suggestive selling techniques Juggle and balance needs of the organization Attributes Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team members Working Conditions: Ability to work odd hours, nights, weekends and holidays Ability to work under pressure and handle stress Physical demands and abilities: Work is not performed in an office environment and requires extended periods of walking and or standing. Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. Frequently required to stand, walk, stoop, kneel, crouch or crawl Occasionally required to sit and climb or balance Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • BEACH CLUB - SUPERVISOR - $25 PER HOUR

    Fisher Island Club 4.0company rating

    Fisher Island, FL jobs

    Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Beach Club Supervisor's primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club's high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: * The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: * Lead by example utilizing a "hands-on" approach to management. * Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product. * Facilitate an environment in which team members are comfortable utilizing the open-door policy * Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club * Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events * Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times * Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles * Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices * Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met * Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings * Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for * Maintains the dining room reservation system * Implements an ongoing marketing program to increase dining room business * Consults with the Director of Beach Club Operations about all aspects of the club operation * Directly supervise employees serving members and guest to the LQA standards * Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained * Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests * Develop and maintain good communication and work relationships in all areas of the club * Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology * Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance * Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar * Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training * Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience * Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately. * Liaise with government regulating agency i.e. Health Inspector as necessary Minimum Qualifications: * Bachelor's degree in Hospitality Management degree and two years luxury service and management experience; or * Minimum of two to three years' experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: * Alcoholic beverage certification * Food safety certification. Knowledge, skills and abilities: * Strong interpersonal, managerial and leadership skills required * Strong organizational and time management skills required * Ability to manage change effectively * Ability to conceptualize the mission * Clear, concise written and verbal communication skills * Experience making presentations in front of groups * Track record promoting an atmosphere of teamwork * Experience communicating, training, and managing multi-lingual staffs * Instill a guest service "can-do" attitude in all employees * Experience training and developing employees with limited experience * Coach employees how to resolve and de-escalate conflicts in a calm and organized manner * Strong customer service and reasoning skills * Strong and creative problem-solving skills with exceptional detail in follow-up * Strong budgetary, projections, and cost control skills * Follow/enforce company policies and procedures * Ability to quickly evaluate alternatives and decide on a plan of action * Teach suggestive selling techniques * Juggle and balance needs of the organization Attributes * Proactive, Team Player, Problem Solver * Passionate about hospitality and customer service driven * Must have a professional appearance and good hygiene * Respect for all co-workers and guests * Pride in your work by creating positive energy, excitement and fun * Demonstrate positive behaviors; smiling, being polite and courteous * Able to develop a camaraderie with team members Working Conditions: * Ability to work odd hours, nights, weekends and holidays * Ability to work under pressure and handle stress Physical demands and abilities: * Work is not performed in an office environment and requires extended periods of walking and or standing. * Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear * Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. * Frequently required to stand, walk, stoop, kneel, crouch or crawl * Occasionally required to sit and climb or balance * Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
    $32k-45k yearly est. 60d+ ago
  • Steakhouse Supervisor

    Valley Forge Casino Resort 3.9company rating

    King of Prussia, PA jobs

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift. Job Functions Maintain daily employee work station and break schedules. Ensure prompt and courteous service to customers. Monitor employee compliance with established service standards. Greet and communicate with guests in a friendly and courteous manner. Oversee the service operation of restaurant during assigned shift. Ensure beverage shift operations are opened and closed properly and on time. Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. Resolve guest complaints in a professional and timely manner. Requisition and maintain control of all inventories. Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions. Coordinate cleaning and repairs of beverage outlets. Perform related administrative and reporting duties. Qualifications Must be at least 21 years of age. Associate's degree in a related field, or one (1) year of related experience preferred. Must be able to stand and walk for majority of shift. Must have excellent customer service and communication skills. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $29k-39k yearly est. 56d ago

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