Epiq jobs in Phoenix, AZ

Epiq is a worldwide provider of legal services and technology, serving law firms, corporations, financial institutions and government agencies-helping them manage the complex data and logistics of eDiscovery. No matter how large, small or complex the project, success comes down to managing the details. This principle is only magnified under tight deadlines and unfamiliar challenges. In such situations, choosing the right partner and employees is critical to success for our clients and our organization. We are currently looking for an innovative, strategic Account Director to support their assigned territory. Responsibilities * Apply your knowledge, experience and influence to bolster sales of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services. * Be a trusted advisor for clients while working to identify new opportunities to upsell within their business * Partner with Sales Management to align the sales strategies, contacts and account ownership to meet annual revenue targets along with personal earning goals * Perform hunting activities to identify the needs of new potential clients * Schedule and attend sales calls, customer meetings, presentations and demonstrations * Account management of existing client contacts and newly added clients * Diligently work to achieve high customer satisfaction ratings * Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements * Meet daily sales outstanding goals for your assigned territory * Work within company policies to complete sales reports, support junior team members and aid in the direction of new service offering roll outs Requirements * Proven high-achiever with a track record of selling success within the litigation support/eDiscovery market where you've consistently met or exceeded goals * Ability to produce a sales brag book of continual achievements for quotas and client satisfaction * Demonstrated influencer who is well connected within the eDiscovery market * Excellent communicator - Presentation of complex technical details, articulate, and able to instill confidence in clients * Bachelor's degree or equivalent work experience The Compensation range for this role is 110,000.00 to 140,000.00 USD annually and sales commission plan eligibility. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire Must be authorized to work in the United States for any employer #LI-JA1 #LI-Remote Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Location: 1725 W. GREENTREE DR. #101, TEMPE, AZ 85284 Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more! Career Advancements State of the Art Game Room Superior Employee Engagement Program The Customer Service Representative is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations. The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction. Answers inquiries from customers and quickly assesses customer needs and proactively provides solutions Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Answers the phone in a pleasant and professional manner. Document the resolution and follow up with the customer as needed. Maintains customer records by updating account information Communicates effectively with other departments to resolve customer issues. Follow-up with the client on special cases presented by the customer to reach a solution Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Required Skills Good mathematical skills Excellent ability to multi-task using multiple screens and systems while communicating with customers Excellent customer service, organizational, and communication skills Must be a good decision maker with good time management and problem solving skills Proven ability to handle financial calls and inquiries with empathy and professionalism Must have good decision making and problem solving skills Required Experience and Qualifications High School Diploma or GED required. 18 years of age or older Minimum of (1) year of financial customer service experience Minimum of (1) year call center experience Typing of 35 WPM required Desired Skills and Experience Microsoft Office, Outlook and Excel experience TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the "so-what's" therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees. **Qualifications:** + Bachelor's or Master's degree in a field related to this position or equivalent work experience + 3-5 years of experience analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users + 1-2 years of experience owning project workstreams with little to no supervision + At least 2 years' experience with either Hyperion Planning / PBCS / EPBCS and Essbase OR FCCS/ARCS/EDMCS/PCMCS + Experience with Hyperion Planning and Hyperion Essbase in both development and administrative roles + Experience with automation scripts (MaxL) and integration of the full Hyperion suite + Extensive knowledge of Excel, Essbase Spreadsheet Add-in and SmartView + Ability to solve complex problems creatively with strong critical thinking + Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions + Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams + Willingness to travel up to 50% as needed to work with client or other internal project teams The estimated base salary range for this job is $105,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $117,600 - $171,100. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. **Position Level** Senior Associate **Country** United States of America At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

Job description The Transcriptionist/Template Creator is responsible for transcription and basic coordination of transcription tasks of multimedia material, as well as script formatting and quality control of source scripts. DESCRIPTION Type either from an audio file or video file, or update/revise/correct client provided documents in different formats Research words/names/concepts/facts: using dictionaries, online dictionaries or search engines (e.g. Google, etc.) Data entry: type numbers, names, addresses from the source document or replicating on-screen text/graphics from source video to an editable format Format in Microsoft Word (e.g. tables, organizational charts, etc.) Occasionally prepare pre-translation documents Review inaudible portions from external transcription resources' work Time cue and position text in various subtitle software to time source text to source audio/video for subtitling or voice over projects Juggle multiple projects and priorities simultaneously in a fast-paced environment Proofread and edit any transcription produced by transcription software and ensure the accuracy of grammar, spelling, or format Use the search function to look for previous documents/files that may be leveraged for new projects (e.g. similar text, etc.) Update internal project management systems to confirm project status and coordinate with global production teams Final check deliverable files against the source to make sure product meets client needs/specifications Liaise with Media Project Managers to clarify project parameters Coordinate with quality personnel to ensure that the transcription perfectly complies with instructions and is linguistically perfect Work on various subtitling/captioning tools, creating and formatting English subtitles according to the specifications Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Job requirements REQUIRED SKILLS Typing speed of 60+ words per minute Strong attention to detail Excellent problem solving and analytical skills Effective time management Good communication skills Proactive, can-do attitude REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum Bachelor's degree or its equivalent Typically requires minimum 2 years of previous typing, dictation or transcription experience Strong MS Office/computer skills Proficiency in English (both written and verbal) On-site Phoenix , Arizona, United States ProductionFull-time, PermanentAll done! Your application has been successfully submitted! Other jobs

Senior Managing Director, Legal Transformation Services Are you an experienced legal sales professional with a passion for driving growth and revenue? Join our innovative and industry-leading Legal Transformation Solutions (LTS) team as a Senior Managing Director. In this senior solution-based sales role, you will be at the forefront of transforming the legal landscape for General Counsel and other corporate legal leaders Epiq's LTS group focuses on consulting with and supporting senior legal leaders (Chief Legal Officers, CIO's, Practice Leaders, Heads of Legal Operations, etc.), helping to solve some of their most complex legal and business issues. About the Role: As a Senior Managing Director, you will be responsible for driving the growth and revenue of Epiq's LTS offerings. Your extensive sales experience and ability to engage in sophisticated business conversations with senior corporate legal professionals will be key to your success. You will partner with and ensure the long-term success of our clients, focusing on transformational initiatives such as technology enablement, strategic outside counsel management, contracts management, organizational and resourcing design, and alternative legal delivery models. Key Responsibilities: * Lead C-level (CLO, GC, CIO, CFO) and senior management level legal transformation conversations, identifying LTS targets with the sales team. * Drive the sales cycle to grow LTS offerings and push-through revenue to broader LSS service lines. * Develop and maintain strong, long-lasting relationships with clients, delivery partners, and sales colleagues globally. * Serve as a senior consultative sales resource to the broader Legal Solutions Sales (LSS) organization, working in tandem with Account Directors as well as pursuing LTS opportunities directly. * Evangelize Epiq's LTS practice offerings and technology products to industry workgroups, conferences, and publications. Requirements: * 10+ years of C-level and senior executive-level consultative sales experience, with 5+ years of account management or relevant experience in Legal Transformation Services. * Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. * Experience in delivering client-focused solutions based on customer needs. * Excellent listening, negotiation, and presentation skills. * BA/BS degree or equivalent; JD degree preferred. Join us and be part of a team that is shaping the future of legal transformation. If you are excited about the opportunity to work with senior corporate legal professionals and drive innovative solutions, we want to hear from you! The Compensation range for this role is 160,000.00 to 190,000.00 USD annually and sales commission plan eligibility. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire Must be authorized to work in the United States for any employer #LI-REMOTE #LI-JA1 Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

We're seeking a Software Engineering Manager - Java, Web, and Cloud Solutions to lead the engineering team behind Epiq Discovery, our global eDiscovery platform. This role combines technical leadership with strategic oversight-you'll manage people, processes, and technology to deliver innovative, cloud-based solutions that transform the legal industry. You'll manage a distributed team, drive technical excellence, and collaborate with stakeholders to deliver innovative features-including AI-powered capabilities-that help legal teams solve complex challenges worldwide. What You'll Do * Lead and mentor a team of software engineers, fostering a culture of collaboration and continuous improvement. * Develop and execute product development plans, timelines, and budgets to ensure timely delivery. * Ensure adherence to Agile best practices, coding standards, and quality benchmarks. * Partner with product and architecture teams to align technical solutions with business goals. * Drive innovation by evaluating emerging technologies and incorporating them into the platform. * Manage project timelines, budgets, and resource allocation to ensure successful delivery. * Report regularly to senior leadership on development milestones and performance. What We're Looking For * Education: * Bachelor's degree in computer science, Engineering, or related field. * Experience: * 8+ years in software development, with at least 3 years in leadership or management role. * Strong background in Java development and/or Python and React. * Frameworks like Django or Fast API are a plus. * Experience with cloud platforms (AWS), distributed systems, and microservices. * Skills: * Agile methodology, team leadership, performance optimization, and architectural decision-making. * Familiarity with RDBMS (MySQL), distributed search engines (Elasticsearch/OpenSearch), and large-scale data processing. * Bonus Points: * Experience in AI/ML integration within enterprise applications * Certified ScrumMaster (CSM) or equivalent. Why Join Us? * Lead a high-impact team building a platform used by global legal teams. * Work with cutting-edge technologies in a cloud-first, AI-driven environment. * Enjoy a collaborative culture with the stability of a large organization and the agility of a startup. #LI-KS1 The Compensation range for this role is 145,000 - 160,000 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

The AI Architect at Epiq, part of Legal Solutions and reporting to the Director of Operations Engineering, is responsible for maintaining and enhancing the company's AI initiatives. This multifaceted position encompasses leading the design, development and deployment of artificial intelligence and machine learning across our products and platforms while maintaining high security and compliance oversight. The AI Architect will set the technical vision for AI initiative, ensuring scalability and reliability of the systems and guide the team in apply AI responsibly and effectively to solve business challenges. This role requires a balance of hands-on technical expertise and high-level system design, with a focus on building robust AI platforms, frameworks and pipelines that accelerate innovation and deliver measurable value. Essential Job Responsibilities * Define the overall AI system architecture, including model development, training pipelines, data flows and deployment strategies * Evaluate and select appropriate AI frameworks, tools and platforms * Ensure solutions are scalable, performant and secure in production environments * Advocate for best practices and responsible use of AI and modern technologies * Partner with product owners and stakeholders to identify and implement AI where it can provide value * Work closely with engineers and developers to deliver end to end AI solutions * Mentor team members in AI best practices, architecture and emerging technologies * Translate complex AI concepts into actionable plans for business and technical audiences * Guide teams in developing, training and deploying AI * Oversee the integration of AI into products and services * Conduct technical reviews of AI solutions for quality, maintainability, security and compliance * Act as a conduit to the IT and DevOps teams Requirements for the role include: * 5+ years of experience in software engineering, data science and/or ML/AI engineering * 3+ years of experience in an architectural role * Strong background in machine learning, deep learning and data science principles * Proficient with AI/ML frameworks and libraries * Strong programming skills in Python, .NET stack or similar * Experience with cloud AI/ML/GenAI services * Familiarity with ML Ops tools (Docker, Kubernetes, Kubeflow, MicroVM, etc) * Strong understanding of data privacy, security, compliance and responsible AI practices * Must be able to facilitate solutions across departments and teams in a collaborative manner. * Strong communication, situational awareness and organizational agility skills. * Must be self-directed and foster initiative in others. * Must be able to translate larger business goals into actionable items for their team. * Demonstrable experience with coaching, training and developing team members using an inspirational and motivational approach that aligns with Epiq's unique organizational culture. * Consistently displays managerial courage when solving organizational challenges. * Ability to communicate effectively and proactively in written and verbal interactions with an aptitude for explaining technical concepts to non-technical audiences * Must be able to work in a fast-paced environment both as a team player and individual contributor Preferred Requirements/Certifications * Strong understanding of networking and infrastructure * Strong understanding of the software development life cycle * Experience leading cross-functional AI initiatives in production environments * Experience working across organizational boundaries in an partnership role with development, operational and IT teams. #LI-KS1 #LI-Remote The Compensation range for this role is 150,000 to 175,000 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

As the market leader in spend management solutions, Epiq Global is a trusted partner to 75% of Fortune 100 companies, helping our clients manage their overall legal costs and drive better outcomes. The Epiq Advisory group will expand on the successes of Epiq to assist law firms and legal departments in identifying new ways to optimize their business and manage costs effectively utilizing people, process, and technology advancements. If you enjoy helping clients gain insight into their business using data and enjoy entrepreneurial opportunities, this role may be for you! Job Description The Sr. Consultant - Invoice Review role is critical to the delivery of high impact spend consulting engagements that can generate millions of dollars in cost savings opportunities for our legal clients. The Sr. Consultant - Invoice Review will deliver legal invoice review engagements, utilizing their expertise, insights, and comfort with data analysis to help clients to drive cost savings and manage outside counsel spend identified within a client's outside counsel invoices. Successful candidates must have a strategic mindset, a strong background in delivering services to clients, technical, analytical and organizational abilities as well as the ability to work on multiple projects simultaneously. You will be responsible for reviewing legal billing data in order to identify potential savings opportunities for clients. The Sr. Consultant - Invoice Review will also be responsible for the initial development of insights from the data (standard to custom analyses) in which you will translate into client actionable, story-driven opportunities. Essential Requirements * Proficient in Microsoft Word, Excel, Outlook (familiarity with Power BI a plus) * Comfort with AI and other modern tools * Collaborate with other members of the team to develop content for presentations, sales support and thought leadership. * Ability to engage in independent critical thinking and effective decision-making * Ability to interpret context of data that delivers actionable and valuable insights to our clients * Ability to spot patterns in data, interpret subjective data, and make recommendations based on incomplete information * Previous exposure to legal billing, either as a corporate invoice review analyst or as a billing coordinator within a law firm is preferred * Interest in growing into a client-facing, leadership role Required Qualifications * JD or Certified Paralegal or Bachelor's Degree in Business Administration, Information Technology, Economics, Supply Chain, or similar * Active license to practice law in a U.S. jurisdiction preferred The Compensation range for this role is 85,000.00 to 110,000.00 USD annually and may be eligible for an annual bonus. #LI-MC1 "In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire". "Must be authorized to work in the United States for any employer". Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Director of Talent Acquisition has overall responsibility for talent acquisition for the organization. They oversee all attraction, search, pipeline building, interviewing, testing, selection, reference checking, and employment activities. They ensure compliance with regulatory requirements for recruiting and screening candidates. The Director of Talent Acquisition establishes, implements and manages policies, plans and procedures that support the achievement of business goals. This role is responsible for bringing proven best practices around recruitment, recruiting operations, reporting, analytics, sourcing and experience will include leading a multi-channel approach to recruitment (RPO, contingent worker MSPs, recruitment advertisings, postings and events). They serve as talent business partner to the business and an advisor to subordinates to meet schedules and resolve problems. They also work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors. Position responsibilities: * Manage the full cycle recruiting function for all sites in the Division. * Establish and define consistent processes and procedures for recruitment and employment. * Develop specific strategies and create new ideas to identify, engage, attract and assess talent for hourly, professional level positions. * Ensure compliance with regulatory requirements for best hiring practices, talent pipeline building, recruiting and screening candidates. * Initiate relationships with business partners to cultivate relationships and establish a culture of exceptional customer service by proactively setting appropriate Service Level Agreements to achieve measurable goals. * Leverage external and internal data to provide reports concerning hiring trends, turnover rates, candidate feedback, time-to-fill, cost-per-hire, etc. Provide guidance to hiring managers and Senior Management to facilitate effective, smart hiring decisions. * Manage contractual relationships with placement agencies, contract recruiters (retained and contingent), job boards, job fairs and various internet job search websites for posting requisitions and surfacing candidates. Analyze results to determine the cost effectiveness of each partner or tool, making appropriate adjustments as needed. * Create, communicate and enable robust sourcing and recruitment marketing strategies relevant to different hiring populations while ensuring consistent corporate image throughout recruiting campaigns. * Develop and maintain contacts and network within community groups, vendors, and trade groups. * Manage, maintain and leverage the Applicant Tracking System for best results. * Select, develop, and evaluate personnel to ensure the efficient operation of the function. Direct the activities of others to align to meetings business goals and accomplish organizational objectives. * Lead with a digital mindset, organize work practices to be efficient and collaborative, drive for results and demonstrate the role as a true talent advisor. Required/preferred knowledge, skills and abilities: * 10+ years of recruiting experience * Worked in Business Processing Outsourcing (BPO) industry * Experience with international recruiting * Able to understand and analyze complex problems * Demonstrated knowledge of tools and techniques required to perform thorough root cause analysis and develop strong investigations. * Excellent written and verbal communication skills * Excellent interpersonal skills and able to collaborate with all levels of the organization * Able to take initiative and have a solutions/results mindset * Ability to be a change leader * Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement. * Ability to delegate and manage from a high level across multiple departments, clients, and operations teams * Ability to manage financial budgeting and forecasting. Understand all levers that can impact profitability * Ability to effectively work in a fast-paced environment. * Ability to deliver presentations in front of clients and key stakeholders * Solid understanding of Word, Excel, and MS Office suite * Travel up to 25% TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR. #101, TEMPE, AZ 85284 Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more! Career Advancements State of the Art Game Room Superior Employee Engagement Program The Customer Service Representative is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations. The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction. Answers inquiries from customers and quickly assesses customer needs and proactively provides solutions Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Answers the phone in a pleasant and professional manner. Document the resolution and follow up with the customer as needed. Maintains customer records by updating account information Communicates effectively with other departments to resolve customer issues. Follow-up with the client on special cases presented by the customer to reach a solution Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Required Skills Bilingual in Spanish and English Good mathematical skills Excellent ability to multi-task using multiple screens and systems while communicating with customers Excellent customer service, organizational, and communication skills Must be a good decision maker with good time management and problem solving skills Proven ability to handle financial calls and inquiries with empathy and professionalism Must have good decision making and problem solving skills Required Experience and Qualifications High School Diploma or GED required. 18 years of age or older Minimum of (1) year of financial customer service experience Minimum of (1) year call center experience Typing of 35 WPM required Desired Skills and Experience Microsoft Office, Outlook and Excel experience TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

About the Role: We are seeking a highly skilled and motivated CLM (Contract Lifecycle Management) Legal Engineer with a specialization in AI and Generative AI (GenAI) capabilities. This role is critical to the success of our Contracts Solutions AI (GenAI) services roadmap and initiatives and will be responsible for defining detailed requirements for contract-related AI and GenAI solutions. The ideal candidate will leverage their expertise in CLM, contract law, and technology to lead requirements definition, design, and configuration of advanced AI functionalities to enhancing automation, insight generation, and workflow efficiency. Key Responsibilities: * Requirements Definition & Stakeholder Collaboration * Collaborate with legal, procurement, and business teams to gather and translate requirements for AI and GenAI capabilities within the CLM system. * Work closely with stakeholders to define use cases and establish technical requirements for automation, contract review, compliance, and risk assessment. * Lead requirements workshops and work with legal and contract management teams to map current workflows and identify automation opportunities. * AI/GenAI Solution Development & Implementation * Act as the primary resource for configuring AI/GenAI functionalities in the CLM system, including automated contract review, risk scoring, clause extraction, and natural language understanding (NLU). * Develop and implement AI-powered models and algorithms to enhance contract drafting, negotiation insights, and data-driven recommendations. * Partner with data scientists and AI engineers to fine-tune AI models, ensuring accuracy and relevance in contract analysis, keyword extraction, and clause comparison functions. * Configuration & System Optimization * Oversee the configuration of the AI (GenAI) modules to support contract functional capabilities effectively, focusing on optimizing templates, clause libraries, and playbooks to align with AI-enabled processes. * Configure and optimize GenAI tools to support contract generation, standardized language, and regulatory compliance, ensuring that the solution meets the evolving needs of the legal and contracting teams. * Monitor, evaluate, and refine AI performance, adjusting configurations to improve accuracy and reduce manual intervention. * Testing, Validation & Change Management * Define and lead testing protocols to validate AI/GenAI functionality, identifying any gaps and addressing issues with solutions. * Manage quality assurance and validation for AI-driven features, ensuring regulatory compliance and operational alignment. * Support change management efforts, providing training materials, demos, and user documentation to drive user adoption of AI/GenAI capabilities. * Data Management & Reporting * Leverage the CLM system's analytics capabilities to provide data-driven insights on AI usage, performance, and improvement areas. * Generate reports that track the impact of AI/GenAI on efficiency, risk management, and contract lifecycle timelines, presenting findings to leadership and other stakeholders. Qualifications: * Education & Experience * Bachelor's degree in Law, Legal Studies, Computer Science, or a related field. JD or Master's degree is a plus. * 5+ years of experience with CLM solutions, particularly in legal engineering or CLM implementation roles. * Proven expertise in implementing AI/GenAI capabilities within CLM systems (e.g., AI-based clause extraction, automated contract drafting, risk scoring). * Technical Skills * Strong experience in configuring and administering CLM platforms such as ContractPodAI Leah/Leah Intelligence, Agiloft, Malbek, or similar. * Proficiency in AI/ML concepts, with experience implementing natural language processing (NLP) and generative AI solutions. * Familiarity with data models, contract clause taxonomy, and metadata tagging. * Analytical & Communication Skills * Excellent problem-solving and analytical skills, with an ability to translate complex legal requirements into technical specifications. * Strong communication and documentation skills, with a track record of successful stakeholder engagement. #LI-Remote The Compensation range for this role is 110,000.00 to 140,000.00 USD annually and may be eligible for an annual bonus. #LI-JA1 #LI -REMOTE In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire". "Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About the Role Epiq is seeking an accomplished Director of AI Platforms & Agentic Systems to lead the strategic direction, execution, and scaling of Epiq's AI ecosystem within legal services. This pivotal role is responsible for architecting and operationalizing a robust, extensible, and compliant AI platform that empowers teams to deliver AI-driven workflows across cyber incident response, compliance, investigations, and litigation. As a technical leader, the Director will blend architectural vision, people leadership, and cross-functional execution. This position will define how AI is built, governed, and scaled at Epiq, while enabling Principal and Senior Engineers to deliver impactful solutions. Key Responsibilities * AI Platform Strategy: * Define and evolve Epiq's agent-based AI platform strategy, leveraging frameworks such as CrewAI, Dify, LangGraph, and MCP-based tool orchestration. * Establish the long-term technical vision for agent ecosystems, including standards for tools, workflows, memory, evaluation, observability, and governance. * Translate business priorities across legal domains into a cohesive, scalable AI platform roadmap. * Systems Scaling: * Ensure AI solutions progress from pilot to production to platformized capabilities, minimizing one-off implementations. * Develop architectural guardrails and reusable components to enable consistent delivery across teams and regions. * Champion compliance-by-design AI, emphasizing auditability, explainability, and human-in-the-loop controls. * Team Leadership: * Build, lead, and mentor a high-performing team of Principal, Senior, and Staff AI Engineers. * Set engineering standards, career development paths, and operating rhythms that balance innovation with reliability. * Act as a force multiplier-removing obstacles, resolving architectural tradeoffs, and accelerating team delivery. * Cross-Functional Partnership: * Collaborate with Product, Legal SMEs, Security, Compliance, and Client Delivery to align AI capabilities with real-world legal workflows. * Engage directly with strategic clients to provide technical guidance, participate in roadmap discussions, and establish technical credibility. * Represent Epiq externally with partners, vendors, and academic institutions. * Operational Excellence: * Own and report on AI platform metrics, including adoption, reliability, cost efficiency, quality, and business impact. * Advance LLMOps/MLOps maturity across environments, focusing on evaluation, monitoring, rollback, and governance. * Make informed build-vs-buy decisions for models, tools, and platforms with a clear ROI focus. Qualifications * Leadership & Scope: * Minimum 12 years of experience in software engineering, AI systems, or platform engineering. * At least 5 years in technical leadership roles (Director, Senior Manager, or equivalent) with responsibility for multi-team delivery. * Proven track record of scaling platform teams beyond single product teams. * AI & Platform Expertise: * Deep understanding of agent-based AI systems, tool orchestration, and workflow automation. * Hands-on experience with agent frameworks (e.g., CrewAI, Dify, LangGraph, AutoGen) and familiarity with MCP or similar protocol-based architectures. * Demonstrated ability to define and enforce architectural standards across teams. * Cloud, SaaS, and Operations: * Extensive experience with cloud-native SaaS platforms (AWS, Azure, or GCP). * Strong knowledge of multi-tenant architectures, security, reliability, and cost controls. * Experience operationalizing AI in regulated or high-risk environments is strongly preferred. * Communication & Influence: * Exceptional ability to communicate complex technical concepts to executive leadership, clients, and regulators. * Skilled at balancing speed, safety, cost, and quality in decision-making. * Strong collaboration skills across product, engineering, legal, and go-to-market teams. Why Join Epiq? As Director of AI Platforms & Agentic Systems, you will define how AI is built and scaled across one of the world's leading legal services platforms. You will own both strategy and execution-shaping an AI ecosystem that empowers innovation internally and externally. #LI-KS1 The Compensation range for this role is 250,000 to 375,000.00 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

The Sr. Project Manager of Client Services will serve as a key leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership and professional background in the electronic discovery industry to successfully manage multiple projects, work efforts of various resources and client relationships in a fast-paced environment. Essential Job Responsibilities * Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects; * Drives overall client satisfaction through effective coordination and communication of client deliverables; * Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise; * Provides high-level consultative input to clients and staff, with an emphasis on advanced analytics and technology-assisted reviews; * Prepares project forecasts and work schedules for assigned projects and implements projects forecasts and work schedules prepared by the Client Services Manager; * Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners; * Manages and reports to clients on project budget and financial status; * Provides strategic and tactical guidance to deliver Epiq's best practice for Client Services as well as cross-functionally within the eDiscovery business unit; * Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Manager; * Ensures that an up to date record is maintained with regard to the status of all projects being worked on; * Provides substantive oversight to client-specific projects on a day-to-day basis; * Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality; * Serves as team leader by assessing and developing employees through continuous training and mentoring; * Instills confidence with the client and serves as a primary public face of Epiq's high-quality service delivery offering; * Assists Client Services Manager in evaluating team bandwidth and delegation of tasks internally; * Works with Client Services Manager in assessing potential candidates along with implementing and executing onboarding sessions; * Participates and takes ownership in Epiq's regional and global initiatives acting as representative for regional location; * Identifies areas for improvement in process on internal workflow and projects in a solution-oriented fashion. Qualifications & Characteristics * A solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. * Evidence of emerging leadership and staff development skills which help to motivate staff members and provide professional growth allowing them to assume additional responsibilities * Demonstrated success in the management of multiple simultaneous projects. * Oral and written communication skills which provide a strong and confident leadership presence. * Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. * A solid understanding of database design and management, data processing activities and legal document review requirements. * Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. * We are seeking a superior candidate for this unique role. As a result, we require the following background in candidates selected for this opportunity: * A bachelor's degree or equivalent industry experience. A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus. * A minimum of 4 years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal department or eDiscovery service provider. #LI-TP1 #remote The Compensation range for this role is $100,000.00 to $120,000.00 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job description The Transcriptionist/Template Creator is responsible for transcription and basic coordination of transcription tasks of multimedia material, as well as script formatting and quality control of source scripts. DESCRIPTION Type either from an audio file or video file, or update/revise/correct client provided documents in different formats Research words/names/concepts/facts: using dictionaries, online dictionaries or search engines (e.g. Google, etc.) Data entry: type numbers, names, addresses from the source document or replicating on-screen text/graphics from source video to an editable format Format in Microsoft Word (e.g. tables, organizational charts, etc.) Occasionally prepare pre-translation documents Review inaudible portions from external transcription resources' work Time cue and position text in various subtitle software to time source text to source audio/video for subtitling or voice over projects Juggle multiple projects and priorities simultaneously in a fast-paced environment Proofread and edit any transcription produced by transcription software and ensure the accuracy of grammar, spelling, or format Use the search function to look for previous documents/files that may be leveraged for new projects (e.g. similar text, etc.) Update internal project management systems to confirm project status and coordinate with global production teams Final check deliverable files against the source to make sure product meets client needs/specifications Liaise with Media Project Managers to clarify project parameters Coordinate with quality personnel to ensure that the transcription perfectly complies with instructions and is linguistically perfect Work on various subtitling/captioning tools, creating and formatting English subtitles according to the specifications Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Job requirements REQUIRED SKILLS Typing speed of 60+ words per minute Strong attention to detail Excellent problem solving and analytical skills Effective time management Good communication skills Proactive, can-do attitude REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum Bachelor's degree or its equivalent Typically requires minimum 2 years of previous typing, dictation or transcription experience Strong MS Office/computer skills Proficiency in English (both written and verbal) Remote, Hybrid Tempe, Arizona, United States ProductionFull-time, PermanentAll done! Your application has been successfully submitted! Other jobs

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The multi-faceted role you've been looking for... Managers play a vibrant, integral role at Huron. Their invaluable knowledge reflects in the projects they manage and the teams they lead. Known for being politically savvy, they build long-standing relationships with clients, while collaborating with colleagues to solve their most important challenges. They plan, shape and deliver technology solutions that deliver results and seamlessly align with client goals, visions and missions. Remarkably versatile, our Managers also spend significant time mentoring junior staff on the engagement team-where they tirelessly share expertise as well as feedback and encouragement. This benefits Huron profoundly as it promotes a culture of respect, unity, collaboration and personal achievement. Our environment inspires and rewards growth... As a Manager, you have the unique ability to specialize in certain areas of enterprise software products that showcase and employ your areas of expertise while pursuing your "career vision". Huron is big enough to offer the opportunity and exposure you need for your career growth-but small enough to give you individual attention for your professional development. Every Manager adds to who we are as an organization-and the more you evolve, the more we do. An exciting career experience awaits you where you'll be challenged to discover your true potential: It's analytically rigorous... it's practical... it's entrepreneurial... it's intellectually stimulating-and most definitely-it's career-defining. It's the Huron way. We see what's possible in you and help you achieve it. **Qualifications:** + Bachelor's or Master's degree in a field related to this position or equivalent work experience + 5-7 years of related experience with ERP cloud implementations in a consulting role + 3+ years of experience leading Oracle Cloud implementations in one of the following areas: Core HR, Benefits, Payroll Cloud, Compensation, Workforce Management, Recruiting/ORC, OR Time & Labor + Experience as a functional application specialist + Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration + The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions + Proven ability to contribute on multiple projects of differing scale and duration + Willingness to travel up to 50% as needed to work with client or other internal project teams + Living location can be anywhere within the contiguous 48 states and near a major airport. The estimated base salary for this job is $145,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $166,750- $212,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. \#LI-JD1 \#LI-Remote **Position Level** Manager **Country** United States of America At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. * Full-time with Benefits:Award-winning benefits package, medical/dental, 401K, PTO and much more! * Career Advancements * Newly Renovated Corporate Office in the Phoenix Ahwatukee Area * State of the Art Game Room * Superior Employee Engagement Program Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership. * Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects * Communicates effectively, read FAQs verbatim and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed * Documents all calls appropriately, and follows all procedures as dictated by policy and procedures * Conducts themselves in a professional manner at all times - adheres to structured internet rules and regulations on the call center floor * Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively * Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor * Attends all scheduled training as required * Accomplishes other general tasks as required or necessary Qualifications * High School Diploma or General Equivalency Diploma required; 18 years or older * 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience * Typing 35-40 WPM * Schedule Flexibility * Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy * Ability to deal with customers from diverse backgrounds * Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy * Quality Customer Service Skills * Ability to handle escalated calls, with empathy and professionalism * Decision making and problem-solving skills * Excellent time management skills TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

We're looking for a rare hybrid: an attorney with real experience in corporate legal work -- litigation, investigations, regulatory/compliance -- and who is equally energized by technology, AI, and building things. As a Legal Engineer, you will work side-by-side with scientists, engineers, and product leaders to build the next generation of AI systems for in-house legal teams and law firms. You will use your legal expertise and your technical instincts to shape datasets, workflows, capabilities, and use-cases that truly reflect how legal work is done in the real world. This is not a passive advisory role. It's an applied, creative, and execution-heavy position at the intersection of law, product, AI research, and user experience. What You'll Do 1. Build and Shape Legal Datasets * Design and synthesize realistic corpora representing litigation, investigations, compliance, ECA, privilege review, and corporate workflows. * Generate and annotate training and benchmarking datasets for AI models. * Partner with ML teams to define task specifications, evaluation metrics, and model requirements grounded in real legal use-cases. 2. Drive Product and Use-Case Definition * Ideate, refine, and validate new product capabilities based on authentic attorney workflows and pain points. * Translate legal processes into structured workflows, runbooks, and agentic patterns for the AI platform. * Critically evaluate proposed features for real-world feasibility, risk, defensibility, and legal accuracy. 3. Engage Directly With Clients * Join client conversations, demos, and sales meetings to translate technical concepts into language that resonates with attorneys. * Help articulate the value, differentiation, and defensibility of the platform to in-house counsel and law firm partners. * Collaborate with marketing to craft content, examples, demos, and narratives that speak to legal audiences. 4. Prototype, Hack, and Build * Use AI tools, scripting, and light coding to prototype workflows, simulate datasets, or mock up product ideas. * Move quickly from concept → prototype → feedback → refinement. * Contribute to documentation, testing scenarios, and internal tools that accelerate the pace of innovation. 5. Execute Reliably in a Fast, Ambitious Environment * Deliver high-quality work under deadlines. * Go deep, learn quickly, and iterate with the engineering team. * Contribute to a culture of creativity + hard execution -- big ideas paired with disciplined follow-through. Who You Are Required Background * JD + active or prior bar membership. * 2-8+ years practicing law, ideally in one or more of: * Litigation * Government or internal investigations * E-discovery / document review oversight * Compliance, regulatory, white-collar, ECA * Deep familiarity with real workflows: privilege review, deposition prep, investigations, custodian interviews, factual development, matter management, etc. Technical / Product Orientation * Fluent in technology; comfortable working with engineers and product teams. * Ability to write simple scripts, prompt LLMs effectively, analyze outputs, or use AI tools creatively. * Strong instinct for how legal reasoning maps to data, rules, workflows, and model behavior. * Curiosity about how AI models work and desire to build systems that outperform today's legal tech. Mindset * Hacker mentality: scrappy, curious, willing to experiment and build. * High execution: able to go heads-down and deliver. * Creative + rigorous: big ideas combined with legal defensibility and precision. * Motivated by building something new-not just using tools, but helping invent the next generation of them. * Comfortable in ambiguity, fast iteration, and rapid feedback cycles. Bonus Skills * Experience in e-discovery platforms, investigative workflows, or doc review management. * Exposure to ML/AI concepts, synthetic data generation, or structured knowledge representation. * Prior experience in legal tech, product design, research, or innovation-focused roles. Why Join Us * Work directly with world-class AI researchers and engineers building a first-of-its-kind corporate legal AI platform. * Influence the roadmap, design, and capabilities of flagship systems used by major corporations and global law firms. * Play a foundational role in shaping the future of legal practice and the next generation of intelligent legal infrastructure. * Move fast, collaborate deeply, and build something that truly matters. #LI-KS1 About Us Epiq AI Labs is the advanced R&D group driving the development of Epiq's next-generation AI platform for corporate legal departments and law firms. Born from the acquisition of Laer AI, we operate like a fast, product-obsessed startup inside a well-resourced global ALSP. We're a small, highly collaborative, deeply technical team of engineers, scientists, and legal experts building AI systems that push the boundaries of what's possible in litigation, investigations, compliance, and knowledge-intensive corporate workflows. Our culture is 100% startup: rapid iteration, low bureaucracy, real ownership, constant innovation-and a team that genuinely enjoys working together. We're scaling quickly and looking for people who want to help invent the future of legal AI. The Compensation range for this role is 175,000 to 260,000 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

For 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With revenues of over $400 million and more than 2,800 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 85 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry. TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness. TransPerfect is an equal opportunity employer. For more information on TransPerfect Family of Companies, please visit our website at ******************** Job Description Department: Sales The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients. Qualifications Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information Generate daily mailings to prospective clients using updated and accurate spreadsheets Cold call prospective clients Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data Perform other special projects or duties when required Desired Skills: Excellent written and verbal English communication skills Minimum Bachelor's degree or equivalent Excellent problem solving and analytical skills Strong interpersonal skills Effective time management Additional InformationAll your information will be kept confidential according to EEO guidelines.

Candidates must reside within a 50-mile radius of one of the following locations: New York City, Kansas City, Beaverton or Phoenix. The Project Manager of Client Services will serve as a key leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership and professional background in the electronic discovery industry to successfully manage multiple projects, work efforts of various resources and client relationships in a fast-paced environment. Essential Job Responsibilities * Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects; * Drives overall client satisfaction through effective coordination and communication of client deliverables; * Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise; * Provides high-level consultative input to clients and staff, with an emphasis on advanced analytics and technology-assisted reviews; * Prepares project forecasts and work schedules for assigned projects and implements projects forecasts and work schedules prepared by the Client Services Manager; * Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners; * Manages and reports to clients on project budget and financial status; * Provides strategic and tactical guidance to deliver Epiq's best practice for Client Services as well as cross-functionally within the eDiscovery business unit; * Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Manager; * Ensures that an up to date record is maintained with regard to the status of all projects being worked on; * Provides substantive oversight to client-specific projects on a day-to-day basis; * Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality; * Instills confidence with the client and serves as a primary public face of Epiq's high-quality service delivery offering; * Assists Client Services Manager in evaluating team bandwidth and delegation of tasks internally; * Works with Client Services Manager in assessing potential candidates along with implementing and executing onboarding sessions; * Participates and takes ownership in Epiq's regional and global initiatives acting as representative for regional location; * Identifies areas for improvement in process on internal workflow and projects in a solution-oriented fashion. Required Qualifications & Characteristics * A solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. * Evidence of emerging leadership and staff development skills which help to motivate staff members and provide professional growth allowing them to assume additional responsibilities * Demonstrated success in the management of multiple simultaneous projects. * Oral and written communication skills which provide a strong and confident leadership presence. * Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. * A solid understanding of database design and management, data processing activities and legal document review requirements. * Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. #LI-TP1 The Compensation range for this role is $90,000.00 to $100,000.00 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: * Location-based market rate for the role * Your abilities in relation to the job specification * Performance during screening and interview * Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.