DTSV jobs - 21 jobs

Full-time Description Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Purpose: This is meaningful work and an opportunity to make a difference in the lives of thousands of legal immigrants, all with a fantastic staff to support you Growth: You will learn things you never knew and when the opportunity arises, you'll be ready to move up - we LOVE to promote from within. Protection: Health, dental, vision, tuition reimbursement, 401(k) and more Relaxation: Paid time off, including federal holidays Job Summary:? The Operational Excellence Manager leads the OE team in driving efficiencies throughout the National Visa Center. The OEM collaborates with the Change Manager to analyze data, prepare reports, make recommendations, provide briefings as needed, and help drive performance improvement through measurement, analysis, and continuous process improvement activities. The Operational Excellence Manager reports directly to the Change Manager and plays a crucial role in the management of process improvements that support functions of the Center. What you will do as an Operations Excellence Manager: Identify areas of improvement for products, processes or services. Through your comprehensive knowledge of Operational Excellence principles, concepts and theories, you will also work towards advancing new methodologies. Supervise the activities of the OE team Collaborate with the Change Manager to set the priorities of the OE team Analyze and benchmark specific processes to support improvements Identify process efficiencies across contract operations Analyze system inefficiencies and recommend changes for improvement Develop tools that support existing or new processes Research data and best practices for contract processes Prepare reports using Power BI Prepare spreadsheets using MS Excel Prepare analytical reports and proposals Perform other duties and responsibilities as assigned Requirements Basic Qualifications: Must be a U.S. Citizen and be able to obtain and maintain a SECRET-level federal security clearance Must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire Must have experience with Microsoft products including Excel, Word, and PowerPoint Must have experience using Power BI and SharePoint Experience with Power Automate, AutoHotKey, and/or other robotic process automation (RPA) applications preferred Must successfully complete a comprehensive 7-year criminal and credit history background check Serve as an expert resource for evaluation and action against assigned measures Minimum Experience, Education and Licensure: Bachelor's Degree or equivalent 2+ years of demonstrated experience with Operational Excellence, Continuous Improvement, Lean and Six Sigma methodology Trained in Lean Six Sigma and other process improvement methodologies Demonstrated business acumen, experience in managing projects teams, programs, or workstreams of varying levels of complexity Capability in Lean and Six Sigma tools and/or desire to grow capabilities to further drive Continuous Improvement projects Skills to translate and present visualization of data into a format that can trigger action and business decisions Ability to effectively coach and mentor colleagues Minimum Knowledge, Skills, and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Working knowledge of Power BI, Excel, and SharePoint Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Positive attitude focused on customer satisfaction Physical Demands: While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Requires periodic work on the production floor, facilitating workshops, and computer time analyzing data. Work Environment: Mainly office but may also include all other work environments as required. Periodic coverage on both shifts is expected at times, but is largely focused on first shift activities. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off Job Summary: As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining our database. The core hours are Monday through Friday, 7:00 AM to 3:30 PM. This is a pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. In this role you will: Determine customer requirements by asking probing questions Answer inquiries by clarifying what the customer needs and then research, locate, and provide the information to them Resolve problems by clarifying issues; research and explore answers and alternative solutions; implement those solutions; and escalate unresolved problems Fulfill requests by clarifying desired information; complete transactions; and forward requests as necessary Maintain our databases by entering or updating information Keep equipment operational by following established procedures, and by reporting malfunctions Requirements Your Minimum Qualifications to be a CSR: Strong verbal and written command of the English language. Fluency in Spanish is a plus Strong administrative and organizational skills Basic computer skills Excellent interpersonal and communication skills You must demonstrate a professional work ethic Ability to work both self-sufficiently and collaborate as part of a team Analytical skills and attention to detail to successfully analyze and evaluate trends, and disseminate information to a wide audience Must successfully complete a criminal and credit background check, and obtain a government clearance Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66% You must be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check and be able to obtain a Secret-level federal security clearance. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program. Platinum-level New Hampshire Veteran Friendly Business Daytime hours, and no weekends 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. Job Summary: As our Operations Research Analyst, you are responsible for making assessments after reviewing and evaluating information presented to you. You handle data set research and evaluation to draw conclusions, ensure compliance, and identify trends. You'll team with multiple stakeholders to achieve optimal results. One of your primary responsibilities includes record keeping and report generation. As the person in this critical investigative position, you will gather domestic and international assignment information. Once you're here, our benefits package helps take care of you and your family in many ways, including an excellent Employee Assistance Program. Career development is as important to us as it is to you, which is why we love to promote from within. In this role you will: Conduct research on cases prior to these being sent for adjudication by gathering information from a variety of sources, including but not limited to: petitions, applications, and supporting documents, the internet, telephone calls, government, commercial and open-source databases Evaluate data sets and interpret the relevance of data gathered including numerical statistics, legal documents, and open-source material with regard to cases Perform analyses on research conducted and information received from various locations to identify possible fraudulent activity related to cases Ensure the integrity of recordkeeping systems and the veracity of data collected prior to entering the data into the record keeping systems Write reports in a clear and concise manner that summarize the information gathered and identified during research Coordinate and network with agency personnel, other government agencies, and coworkers to facilitate information sharing on cases that involve fraud or potential criminal activity Handle appropriately any Law Enforcement Sensitive (LES) information Perform analyses on petitions being returned to identify trends that may be useful in future research that is being conducted prior to the cases being sent overseas. Identify errors and areas for improvement in memos associated with these petitions Maintain a working knowledge of a variety of resources related to eligibility requirements Make phone calls to collect information on a personalized basis, and create reports based on the information provided Evaluate the case at hand, analyze the specific and adapted questions that need to be asked, and communicate in an unscripted manner You may be required to perform other duties as assigned to advance the unit's mission of supporting case pre-adjudication. Requirements Your Minimum Qualifications to be a Research Analyst: Bachelor's Degree and experience with research and/or reporting Ability to effectively communicate orally and in writing Report preparation and document analysis to establish authenticity and for evaluation against government standards Ability to establish and maintain effective communications with peers and with government officials Ability to use databases to obtain and validate information Ability to comprehend government regulations Ability to conduct telephonic interviews to obtain and/or validate petition Ability to analyze and evaluate data and interview responses to prepare concise reports and records of findings Ability to accept feedback Ability to think flexibly (open-mindedness with no absolutes), and think outside of the box Proficient use of Microsoft Office suite of products You must be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check and be able to obtain a Secret-level federal security clearance. AGAIN, this is a pipeline position which, after you receive a federal clearance, may require a wait to begin work. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Full-time Description Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. OneZero, the Information Technology contractor at the National Visa Center in Portsmouth, New Hampshire, is an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: *********************************** Position Title: T2 Systems Administrator Location: Portsmouth, NH On Site Clearance: ACTIVE SECRET Job Summary: Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including provisioning, domain services, Office 365 and Microsoft Power Platform, IIS web hosting, and network infrastructure services. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket. This position is being posted in support of OneZero Solutions recruiting efforts. All qualified applications will be forwarded to OneZero Solutions for consideration. You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire. Job Responsibilities: Provide administration, deployment, and maintenance of production workstations, servers, and peripherals Review and maintain site compliance with Department of State information assurance tools Configure and deploy managed network printers and MFD copiers Develop and maintain backup schedules Manage group policies Manage user and system accounts and security groups in Active Directory via front-end services Research and produce purchase recommendations based on customer or production user needs Microsoft Certificated Professional (MCP) certification preferred Administer Oracle Linux 8 PowerShell scripting and management commands Requirements Minimum Qualifications Bachelors degree in a relevant field Experience managing Microsoft Windows Server 2012 and later in an enterprise environment. Experience configuring and managing core Windows domain network services, including DHCP, DNS, file sharing, print services, and IIS Enterprise-level backup and disaster recovery solution and concepts experience TCP/IP network configuration and infrastructure experience. Cisco network device configuration is a plus Experience with data center management VMWare virtual server deployment and management experience PowerShell scripting and management commands experience Familiarity with NIST/FEDRAMP/RMF cybersecurity controls and concepts Experience with Microsoft Power Platform is a plus Strong communication skills are a necessity Ability to coordinate with other team members on-site, as well as with supporting teams at other sites The ability to not only learn and adapt as necessary, but also be willing to share your knowledge with others You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Full-time Description Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program. Quarterly performance bonus up to $1,050. 401(k), health, dental and vision plans, and other insurances you can use. An Employee Assistance Plan that's ready when you need it. Paid training and paid time off. You must live within a 90-mile radius of the National Visa Center, located in Portsmouth, New Hampshire, to be considered. Job Summary: The Operations Supervisor supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned. The Operations Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed. Essential Duties and Responsibilities: Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals) Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations Initiates performance reviews for employees within area of responsibility May interview and assess applicants and make recommendations for employee selection Trains new employees and conducts refresher training for current employees Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up to date Requirements Minimum Qualifications: Associates Degree and one (1) year of experience in visa operations support. One (1) year of supervisory experience may be substituted for visa operations support experience An additional two years (2) of (similar) team management experience may be substituted for an Associates degree Must be able to obtain and maintain a SECRET level security clearance; otherwise, an MRPT is required Again, you must live within 90 miles of Portsmouth, NH, and be a U.S. citizen. Minimum Knowledge, Skills and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Basic Computer Skills Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

LDRM is hiring Data Entry Operators to support the National Visa Center in Portsmouth, New Hampshire. This position is located onsite at the National Visa Center, Monday through Friday from 4PM to 12:30 AM. This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. As a Data Entry Operator II, you will: Enter data into an automated system using formatting input screens and validate information from applications and related source documents in accordance with guidelines. Source documents include applications, petitions, forms, supplemental documentation, and other documents Modify, update, and correct data contained in our automated systems Refer cases with discrepancies that might indicate fraud to another unit for review Apply your training, experience, and judgment to select the correct procedures to follow when you search for, interpret, select, or code items to be entered Utilizing good reading comprehension to understand complex instructions, identify discrepancies, and extract pertinent information from diverse written materials. Apply an understanding of tax documents and processes to correctly categorize, interpret, and enter tax-related information, including but not limited to W-2s, 1099s, and other relevant forms. Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Requirements Basic Qualifications Needed to Apply: High school diploma or G.E.D. One (1) to two (2) years of office experience. Ability to pass a computer-based skills assessment with a minimum score of 66% or better and minimum typing accuracy score of 85%. Experience in an office/clerical environment is desired. Intermediate computer skills, including proficiency in Microsoft Excel, Microsoft Outlook, and experience with data management systems. Good interpersonal and communication skills. Strong critical thinking and problem-solving abilities, with a track record of independent decision-making. Great attention to detail while working in a fast-paced environment. Demonstrate adaptability and flexibility in response to evolving technologies, procedures, and organizational needs within a dynamic work environment. Capability to work in a multi-tasking environment with rapidly changing priorities. Excellent command of the English language. Ability to obtain and maintain a SECRET-level federal security clearance. Work Environment and Physical Demands: Lifting ability up to 25 lbs. Ability to perform work to include: Pushing/pulling, bending/standing/reaching/squatting/sitting, climbing ladders, visual acuity; hand and eye coordination Prolonged periods of being at a desk and looking at a computer screen is required. DTSV provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements Minimum Qualifications: High School Diploma or G.E.D. 1-2 years of relevant administrative experience Exceptional attention to detail Ability to perform independent repetitive functions Strong written and verbal command of the English language You must successfully complete a criminal and credit background check as well as obtain at least a Moderate Risk Public Trust (MRPT)-level federal security clearance You must pass a computer-based digital literacy skills test with a minimum score of 85% in order to be considered for this position. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. Prolonged periods of being at a desk and looking at a computer screen is required. Ability to Commute: Portsmouth, NH 03802 (Required) Work Location: In person (onsite) DTSV is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Purpose: This is meaningful work and an opportunity to make a difference in the lives of thousands of legal immigrants, all with a fantastic staff to support you Growth: You will learn things you never knew and when the opportunity arises, you'll be ready to move up - we LOVE to promote from within. Protection: Health, dental, vision, tuition reimbursement, 401(k) and more Relaxation: Paid time off, including federal holidays Job Summary:? The Operational Excellence Manager leads the OE team in driving efficiencies throughout the National Visa Center. The OEM collaborates with the Change Manager to analyze data, prepare reports, make recommendations, provide briefings as needed, and help drive performance improvement through measurement, analysis, and continuous process improvement activities. The Operational Excellence Manager reports directly to the Change Manager and plays a crucial role in the management of process improvements that support functions of the Center. What you will do as an Operations Excellence Manager: Identify areas of improvement for products, processes or services. Through your comprehensive knowledge of Operational Excellence principles, concepts and theories, you will also work towards advancing new methodologies. Supervise the activities of the OE team Collaborate with the Change Manager to set the priorities of the OE team Analyze and benchmark specific processes to support improvements Identify process efficiencies across contract operations Analyze system inefficiencies and recommend changes for improvement Develop tools that support existing or new processes Research data and best practices for contract processes Prepare reports using Power BI Prepare spreadsheets using MS Excel Prepare analytical reports and proposals Perform other duties and responsibilities as assigned Requirements: Basic Qualifications: Must be a U.S. Citizen and be able to obtain and maintain a SECRET-level federal security clearance Must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire Must have experience with Microsoft products including Excel, Word, and PowerPoint Must have experience using Power BI and SharePoint Experience with Power Automate, AutoHotKey, and/or other robotic process automation (RPA) applications preferred Must successfully complete a comprehensive 7-year criminal and credit history background check Serve as an expert resource for evaluation and action against assigned measures Minimum Experience, Education and Licensure: Bachelor's Degree or equivalent 2+ years of demonstrated experience with Operational Excellence, Continuous Improvement, Lean and Six Sigma methodology Trained in Lean Six Sigma and other process improvement methodologies Demonstrated business acumen, experience in managing projects teams, programs, or workstreams of varying levels of complexity Capability in Lean and Six Sigma tools and/or desire to grow capabilities to further drive Continuous Improvement projects Skills to translate and present visualization of data into a format that can trigger action and business decisions Ability to effectively coach and mentor colleagues Minimum Knowledge, Skills, and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Working knowledge of Power BI, Excel, and SharePoint Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Positive attitude focused on customer satisfaction Physical Demands: While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Requires periodic work on the production floor, facilitating workshops, and computer time analyzing data. Work Environment: Mainly office but may also include all other work environments as required. Periodic coverage on both shifts is expected at times, but is largely focused on first shift activities. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. OneZero, the Information Technology contractor at the National Visa Center in Portsmouth, New Hampshire, is an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: *********************************** Position Title: T2 Systems Administrator Location: Portsmouth, NH On Site Clearance: ACTIVE SECRET Job Summary: Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including provisioning, domain services, Office 365 and Microsoft Power Platform, IIS web hosting, and network infrastructure services. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket. This position is being posted in support of OneZero Solutions recruiting efforts. All qualified applications will be forwarded to OneZero Solutions for consideration. You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire. Job Responsibilities: Provide administration, deployment, and maintenance of production workstations, servers, and peripherals Review and maintain site compliance with Department of State information assurance tools Configure and deploy managed network printers and MFD copiers Develop and maintain backup schedules Manage group policies Manage user and system accounts and security groups in Active Directory via front-end services Research and produce purchase recommendations based on customer or production user needs Microsoft Certificated Professional (MCP) certification preferred Administer Oracle Linux 8 PowerShell scripting and management commands Requirements: Minimum Qualifications Bachelors degree in a relevant field Experience managing Microsoft Windows Server 2012 and later in an enterprise environment. Experience configuring and managing core Windows domain network services, including DHCP, DNS, file sharing, print services, and IIS Enterprise-level backup and disaster recovery solution and concepts experience TCP/IP network configuration and infrastructure experience. Cisco network device configuration is a plus Experience with data center management VMWare virtual server deployment and management experience PowerShell scripting and management commands experience Familiarity with NIST/FEDRAMP/RMF cybersecurity controls and concepts Experience with Microsoft Power Platform is a plus Strong communication skills are a necessity Ability to coordinate with other team members on-site, as well as with supporting teams at other sites The ability to not only learn and adapt as necessary, but also be willing to share your knowledge with others You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Full-time Description Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program Quarterly performance bonus up to $1,000 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. Job Summary: The Operations Supervisor supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned. The Operations Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed. Requirements Essential Duties and Responsibilities: Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals) Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations Initiates performance reviews for employees within area of responsibility May interview and assess applicants and make recommendations for employee selection Trains new employees and conducts refresher training for current employees Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up to date Minimum Qualifications: Associates Degree and one (1) year of experience in visa operations support. One (1) year of supervisory experience may be substituted for visa operations support experience An additional two years (2) of (similar) team management experience may be substituted for an Associates degree Must be able to obtain and maintain a SECRET level security clearance; otherwise, a Moderate Risk Public Trust (MRPT) is required Minimum Knowledge, Skills and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Basic Computer Skills Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well.

Requirements Basic Qualifications Needed to Apply: High school diploma or G.E.D. One (1) to two (2) years of office experience. Ability to pass a computer-based skills assessment with a minimum score of 66% or better and minimum typing accuracy score of 85%. Experience in an office/clerical environment is desired. Intermediate computer skills, including proficiency in Microsoft Excel, Microsoft Outlook, and experience with data management systems. Good interpersonal and communication skills. Strong critical thinking and problem-solving abilities, with a track record of independent decision-making. Great attention to detail while working in a fast-paced environment. Demonstrate adaptability and flexibility in response to evolving technologies, procedures, and organizational needs within a dynamic work environment. Capability to work in a multi-tasking environment with rapidly changing priorities. Excellent command of the English language. Ability to obtain and maintain a SECRET-level federal security clearance. Work Environment and Physical Demands: Lifting ability up to 25 lbs. Ability to perform work to include: Pushing/pulling, bending/standing/reaching/squatting/sitting, climbing ladders, visual acuity; hand and eye coordination Prolonged periods of being at a desk and looking at a computer screen is required. DTSV provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program We are a platinum-level New Hampshire Veteran Friendly Business Evening hours (4PM - 12:30 AM, Monday through Friday) with a shift differential 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire. Job Summary The National Visa Center seeks applicants for anticipated future openings. As a General Clerk I, you will follow clearly detailed and specific procedures while completing several repetitive clerical steps. You'll perform them in a regular or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file. Your duties involve simple postings to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment (photo copier, fax, multi-line phone/voicemail systems, mailing machines, computers). Little or no subject-matter knowledge is required, but you will use your own judgment in choosing the proper procedure for each task. Requirements General Clerk I duties and responsibilities: For petition data received electronically, you will review the data in the electronic record for accuracy and integrity and make any corrections For petition data received in paper form, you will create an electronic case file, appropriately collated, annotated, and indexed You will enter additional information as needed and verify date(s), visa classification, and other critical fields For as long as required, you will create a physical case folder appropriately labeled and indexed You will deconstruct some petitions received, scan them into the correct visa processing system, collate, and either return, destroy or file those petitions Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Minimum Qualifications: High School Diploma or G.E.D. 1-2 years of relevant administrative experience Valid driver's license Exceptional attention to detail Strong written and verbal command of the English language You must successfully complete a criminal and credit background check as well as obtain at least a Moderate Risk Public Trust (MRPT)-level federal security clearance You must pass a computer-based digital literacy skills test with a minimum score of 85% in order to be considered for this position. Again, you must live within a 90-mile radius of the National Visa Center. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program Quarterly performance bonus up to $1,000 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. Job Summary: The Operations Supervisor supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned. The Operations Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed. Requirements: Essential Duties and Responsibilities: Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals) Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations Initiates performance reviews for employees within area of responsibility May interview and assess applicants and make recommendations for employee selection Trains new employees and conducts refresher training for current employees Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up to date Minimum Qualifications: Associates Degree and one (1) year of experience in visa operations support. One (1) year of supervisory experience may be substituted for visa operations support experience An additional two years (2) of (similar) team management experience may be substituted for an Associates degree Must be able to obtain and maintain a SECRET level security clearance; otherwise, a Moderate Risk Public Trust (MRPT) is required Minimum Knowledge, Skills and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Basic Computer Skills Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well.

Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off Job Summary LDRM is hiring Data Entry Operators to support the National Visa Center in Portsmouth, New Hampshire. As a result of Department of State's February 14th Return to Office order, this position is located onsite at the National Visa Center, Monday through Friday from 4PM to 12:30 AM. This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. As a Data Entry Operator II, you will: Enter data into an automated system using formatting input screens and validate information from applications and related source documents in accordance with guidelines. Source documents include applications, petitions, forms, supplemental documentation, and other documents Modify, update, and correct data contained in our automated systems Refer cases with discrepancies that might indicate fraud to another unit for review Apply your training, experience, and judgment to select the correct procedures to follow when you search for, interpret, select, or code items to be entered Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Requirements Basic Qualifications Needed to Apply: High school diploma or G.E.D. One (1) to two (2) years of office experience Ability to pass a computer-based skills assessment with a minimum score of 66% or better and minimum typing accuracy score of 85% Experience in an office/clerical environment is desired Basic computer skills Good interpersonal and communication skills Great attention to detail while working in a fast-paced environment Capability to work in a multi-tasking environment with rapidly changing priorities Excellent command of the English language You must demonstrate a professional work ethic Ability to obtain and maintain a SECRET-level federal security clearance You must be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check. Work Environment and Physical Demands: Lifting ability up to 25 lbs Ability to perform work to include: Pushing/pulling, bending/standing/reaching/squatting/sitting, climbing ladders, visual acuity; hand and eye coordination At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Full-time Description Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program We are a platinum-level New Hampshire Veteran Friendly Business Evening hours (4PM - 12:30 AM, Monday through Friday) with a shift differential 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire. Job Summary The National Visa Center seeks applicants for anticipated future openings. As a General Clerk I, you will follow clearly detailed and specific procedures while completing several repetitive clerical steps. You'll perform them in a regular or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file. Your duties involve simple postings to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment (photo copier, fax, multi-line phone/voicemail systems, mailing machines, computers). Little or no subject-matter knowledge is required, but you will use your own judgment in choosing the proper procedure for each task. General Clerk I duties and responsibilities: For petition data received electronically, you will review the data in the electronic record for accuracy and integrity and make any corrections For petition data received in paper form, you will create an electronic case file, appropriately collated, annotated, and indexed You will enter additional information as needed and verify date(s), visa classification, and other critical fields For as long as required, you will create a physical case folder appropriately labeled and indexed You will deconstruct some petitions received, scan them into the correct visa processing system, collate, and either return, destroy or file those petitions Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Requirements Minimum Qualifications: High School Diploma or G.E.D. 1-2 years of relevant administrative experience Valid driver's license Exceptional attention to detail Strong written and verbal command of the English language You must successfully complete a criminal and credit background check as well as obtain at least a Moderate Risk Public Trust (MRPT)-level federal security clearance You must pass a computer-based digital literacy skills test with a minimum score of 85% in order to be considered for this position. Again, you must live within a 90-mile radius of the National Visa Center. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles. THIS IS A ROLE WHICH MAY INVOLVE WAITING FOR AN OPENING AFTER PROCESSING.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program. Quarterly performance bonus up to $1,050. 401(k), health, dental and vision plans, and other insurances you can use. An Employee Assistance Plan that's ready when you need it. Paid training and paid time off. You must live within a 90-mile radius of the National Visa Center, located in Portsmouth, New Hampshire, to be considered. Job Summary: The Operations Supervisor supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned. The Operations Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed. Essential Duties and Responsibilities: Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals) Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations Initiates performance reviews for employees within area of responsibility May interview and assess applicants and make recommendations for employee selection Trains new employees and conducts refresher training for current employees Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up to date Requirements: Minimum Qualifications: Associates Degree and one (1) year of experience in visa operations support. One (1) year of supervisory experience may be substituted for visa operations support experience An additional two years (2) of (similar) team management experience may be substituted for an Associates degree Must be able to obtain and maintain a SECRET level security clearance; otherwise, an MRPT is required Again, you must live within 90 miles of Portsmouth, NH, and be a U.S. citizen. Minimum Knowledge, Skills and Abilities: Strong written and verbal command of the English language Strong administrative and organizational skills Basic Computer Skills Excellent interpersonal and communication skills Demonstrate a professional work ethic Ability to work independently and collaboratively Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off Job Summary LDRM is hiring Data Entry Operators to support the National Visa Center in Portsmouth, New Hampshire. As a result of Department of State's February 14th Return to Office order, this position is located onsite at the National Visa Center, Monday through Friday from 4PM to 12:30 AM. This is an external pipeline posting. The successful candidates will get an active offer, be taken through the federal security clearance process, and will then wait for a vacant position to start work. As a Data Entry Operator II, you will: Enter data into an automated system using formatting input screens and validate information from applications and related source documents in accordance with guidelines. Source documents include applications, petitions, forms, supplemental documentation, and other documents Modify, update, and correct data contained in our automated systems Refer cases with discrepancies that might indicate fraud to another unit for review Apply your training, experience, and judgment to select the correct procedures to follow when you search for, interpret, select, or code items to be entered Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Requirements: Basic Qualifications Needed to Apply: High school diploma or G.E.D. One (1) to two (2) years of office experience Ability to pass a computer-based skills assessment with a minimum score of 66% or better and minimum typing accuracy score of 85% Experience in an office/clerical environment is desired Basic computer skills Good interpersonal and communication skills Great attention to detail while working in a fast-paced environment Capability to work in a multi-tasking environment with rapidly changing priorities Excellent command of the English language You must demonstrate a professional work ethic Ability to obtain and maintain a SECRET-level federal security clearance You must be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check. Work Environment and Physical Demands: Lifting ability up to 25 lbs Ability to perform work to include: Pushing/pulling, bending/standing/reaching/squatting/sitting, climbing ladders, visual acuity; hand and eye coordination At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

DTSV and Lockwood Hills Federal and Akima company are seeks applicants for the National Visa Center in Portsmouth, New Hampshire. The General Clerk 1, 1st shift is an onsite position. The General Clerk I, follows a clear detailed and specific procedures with a specialized focus on facial recognition review, is responsible for performing a variety of administrative and clerical tasks to support departmental operations, with a primary emphasis on the accurate and efficient review of facial recognition data. Little or no subject-matter knowledge is required, but you will use your own judgment in choosing the proper procedure for each task. General Clerk I duties and responsibilities: For petition data received electronically, you will review the data in the electronic record for accuracy and integrity and make any corrections Verify the accuracy of facial recognition results by comparing system-generated data with source documents or images. You will enter additional information as needed and verify date(s), visa classification, and other critical fields Routinely review and analyze facial recognition system outputs, including potential matches and discrepancies, against established protocols and guidelines. Possess a strong ability to discern and interpret facial features and expressions for accurate verification. Additional Duties and Responsibilities: · Accomplishes all tasks as appropriately assigned or requested · Demonstrate adaptability and flexibility in response to evolving technologies, procedures, and organizational needs within a dynamic work environment. Requirements Minimum Qualifications: High School Diploma or G.E.D. 1-2 years of relevant administrative experience Exceptional attention to detail Ability to perform independent repetitive functions Strong written and verbal command of the English language You must successfully complete a criminal and credit background check as well as obtain at least a Moderate Risk Public Trust (MRPT)-level federal security clearance You must pass a computer-based digital literacy skills test with a minimum score of 85% in order to be considered for this position. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. Prolonged periods of being at a desk and looking at a computer screen is required. Ability to Commute: Portsmouth, NH 03802 (Required) Work Location: In person (onsite) DTSV is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

Job DescriptionDescription: Work Where it Matters LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Here's why we want you to consider LDRM: Tuition reimbursement program We are a platinum-level New Hampshire Veteran Friendly Business Evening hours (4PM - 12:30 AM, Monday through Friday) with a shift differential 401(k), health, dental and vision plans, and other insurances you can use An Employee Assistance Plan that's ready when you need it Paid training and paid time off You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire. Job Summary The National Visa Center seeks applicants for anticipated future openings. As a General Clerk I, you will follow clearly detailed and specific procedures while completing several repetitive clerical steps. You'll perform them in a regular or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file. Your duties involve simple postings to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment (photo copier, fax, multi-line phone/voicemail systems, mailing machines, computers). Little or no subject-matter knowledge is required, but you will use your own judgment in choosing the proper procedure for each task. Requirements: General Clerk I duties and responsibilities: For petition data received electronically, you will review the data in the electronic record for accuracy and integrity and make any corrections For petition data received in paper form, you will create an electronic case file, appropriately collated, annotated, and indexed You will enter additional information as needed and verify date(s), visa classification, and other critical fields For as long as required, you will create a physical case folder appropriately labeled and indexed You will deconstruct some petitions received, scan them into the correct visa processing system, collate, and either return, destroy or file those petitions Additional Duties and Responsibilities: Accomplishes all tasks as appropriately assigned or requested Minimum Qualifications: High School Diploma or G.E.D. 1-2 years of relevant administrative experience Valid driver's license Exceptional attention to detail Strong written and verbal command of the English language You must successfully complete a criminal and credit background check as well as obtain at least a Moderate Risk Public Trust (MRPT)-level federal security clearance You must pass a computer-based digital literacy skills test with a minimum score of 85% in order to be considered for this position. Again, you must live within a 90-mile radius of the National Visa Center. Physical Demands: While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.