The Senior Instructional Design Specialist supports the U.S. Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI), Chief of Office (CoS) to facilitate USCIS employee knowledge of OSI's security and integrity mission and functions through the development of an outreach coordination and external training program; to promote and enhance external and internal communication, collaboration, and partnerships.
Specific duties include but are not limited to:
Provide expert support in developing a comprehensive and thorough security master plan that based on level of threat and includes physical and logical security solutions and proven measures of protection.
Provide expert assistance in the development of recommendations, processes, and optimal approaches to support business planning and coordination for the USCIS Security Enterprise.
Support developing written security policies and procedures for an extensive range of business processes, incidents, and situational scenarios.
Analyze and assist with the planning, development, and coordination of OSI Training Program to include drafting training modules and course agendas, developing examinations, defining structure, quarterly course scheduling, documenting attendance/course completion, and in-person/virtual facilitation for security professionals using in-person, web-based blended learning programs and learning management systems.
Maintain policy and training metrics and provide periodic status updates to the Government.
Travel to USCIS locations within the contiguous United States. Travel requirement will be 25% or less of the work schedule annually.
The Contractor shall assist Government employees in the preparation of training materials, coordination of training sites, and delivery of federally approved training materials and knowledge assessment to ensure that all trainees meet the minimum qualifications as required by the individual task orders.
Assist the Government in recommending new or changes to existing procedures, and outreach materials and training.
Participate in security working groups, meetings, and team development sessions and provide feedback, suggestions, and recommendations regarding changes to policies and procedures previously written and approved by federal management.
Requirements
U.S. citizenship
Associate degree or higher
Skill and expertise (2+ years) using Captivate or other instructional development software
Skill and expertise (5+ years) developing and designing online courses
Basic knowledge and experience in Emergency Management and/or Occupational Health and Safety disciplines
Excellent Microsoft Office Suite skills, including familiarity with MS SharePoint
Strong technical writing skills
Strong oral and written communication skills
Successful completion of corporate background investigation, including criminal and credit checks
Ability to obtain and maintain a government suitability determination/security clearance
Work Environment:
Full-time position, Monday - Friday onsite at government facility in Camp Springs, MD
Office environment but may also include other work environments as required
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
DTSV
is an Equal Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
$47k-72k yearly est. 60d+ ago
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Residential Service Associate
The Tower Companies 4.0
Silver Spring, MD job
Resident Service Associate
Reports to: Property Manager, The Pearl
Position Type: Full Time
Objective:
The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro's Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.
As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!
Key Responsibilities:
As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:
Know the residents and building and exceed resident expectations by anticipating their needs.
Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
Respond to on-site emergencies, as needed, within a reasonably short response time.
Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams - keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors' actions on site and coordinate escorts for occupied apartments.
Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
Walk available or targeted apartments to ensure they are rent-ready.
Support future residents before and during the move- in process - do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.
Position Requirements & Qualifications:
A minimum of 2 or 3 years of full time successful work experience in a customer service role
A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
Strong command of the English language; verbal and in writing
Determined, persistent and consistent follow up actions until issues are resolved.
Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
Outstanding work ethic; reliable, on time, trusted to work independently
Maturity and grace in all situations; discernment to know when to escalate an issue to management.
Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
Social media and computer savvy; able to pick up on software programs easily.
Microsoft Office Suite skills and experience required.
Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
Capable of effectively managing multiple initiatives simultaneously.
Required to work at least one weekend a month in rotation, or as needed and assigned.
Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower's hiring standards and be willing to work in-office.
Preferred Qualifications include:
College Degree preferred
Multifamily residential experience highly preferred
The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.
If you're interested in this position and working for The Tower Companies, please apply via our candidate portal at ******************************* No phone calls please.
About The Tower Companies
For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.
$28k-38k yearly est. 2d ago
Real Estate Agent - Washington, DC
Redfin 4.4
Silver Spring, MD job
Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually, and get the best of both worlds: highly competitive commissions coupled with Redfin.com customers, benefits and support!
Maximize your earnings by plugging into the Redfin platform and nation's #1 brokerage site, which gets 52 million monthly visitors and 600 million luxury listing views each year. We offer our agents progressive commissions: the more you sell, the more you keep from your Redfin-generated and loyalty customers. And since Redfin covers your business expenses, what you earn is what you keep.
Customer Opportunities + Support
Redfin agents have everything they need to reach more qualified buyers and win listings.
* Redfin.com customers: You'll get 100 new customers each year from Redfin, in addition to helping clients already in your sphere or book of business.
* Technology: Our proprietary CRM helps you manage your deals and stay in touch with your whole pipeline, alerting you when someone might be ready to make another move.
* Support: You'll get support from a dedicated transaction coordinator, listing coordinator, and a team of showing agents. Our inside sales team qualifies opportunities and books them directly on your calendar. They handle many details for events, like organizing showing appointments and letting you know when and where to show up.
Earn More Money
Redfin agents earn competitive commissions on their closed deals, with unlimited upside! Commissions vary by deal source with higher splits awarded for repeat Redfin clients:
* Competitive splits: Redfin Agents earn competitive commissions on the revenue of their closed deals, and there are no limits on the amount you can earn. Splits vary by deal source (Agent-generated or Redfin-generated) and higher commission splits are awarded for your repeat Redfin clients.
* In-year accelerators: opportunity to unlock higher commissions through an in-year commission accelerator that lasts the remainder of the year, if you hit a specified sales volume threshold
* Top producer perks: earn a President's Club trip to an international destination, qualify for stock grants and get exclusive access to represent clients buying and selling high-priced homes through our luxury brand
Reap The Perks
Everything you need, none of the hassle.
* Zero agent fees: We pay all of the necessary costs of doing business, including state license and MLS dues, association fees, mileage, cell phone plan, and more.
* Healthcare, 401K, and more: Our generous benefits package includes medical, dental, vision, and insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, commuter benefits, Employee Assistance Programs; and 401(k) employer match.
* Marketing investment: We're spending $65M in 2025 to connect our agents with buyers and sellers, equating to roughly $31k per existing agent*, on top of all the other ways we drive client demand to our agents.
* Flexible vacation: Redfin agents enjoy flexible vacation that supports the importance of time away from work for rest and relaxation.
* Planned 2025 ad spending divided by lead agents working at Redfin as of January 2025
Who You Are
We're looking for the best agents who put clients first and are driven to win in their career.
* Active and unrestricted real estate license
* Reliable mode of transportation and ability to travel within your market
* Minimum of 1 year residential real estate sales experience, ideally with closed transactions; or related real estate experience including but not limited to prior experience with Redfin in a real estate capacity
* You are a trusted advisor with in-depth experience leading clients through the home buying and selling process
* You have a proven track record of winning web leads and clients over, closing deals and earning referral business
* You have excellent interpersonal communication and customer service skills
* You embrace technology to build your business and collaborate efficiently
The compensation information below is provided in compliance with all applicable job posting disclosure requirements.
This is a commission-based role with unlimited upside. Commissions in this role are expected to range from $30,000-$1,250,000. On average, agents make $165,000, but there is uncapped potential.
We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation, paid parental leave, sick leave (accrued at 1 hour for every 30 hours worked), medical, dental, and vision insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, Employee Assistance Programs, and 401(k) employer match.
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need an accommodation in the application or recruitment process because of a disability or special need, please contact *************************
Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts.
Redfin accepts applications on an ongoing basis.
$31k-165k yearly 5d ago
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
RCG, Inc. 4.3
Remote or Suitland, MD job
Tier I Helpdesk Analyst
Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance
Hourly rate: $18 - $20 per hour
Who We Are
At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients.
The Opportunity
We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day.
What You'll Do
Provide front-line technical support via phone, email, web, and in-person interactions.
Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac).
Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals.
Document and track user issues, resolutions, and follow-ups in the ticketing system.
Escalate complex issues to higher-level support as needed, ensuring timely resolution.
Deliver excellent customer service by clearly communicating with users and managing expectations.
Contribute to helpdesk documentation, including user guides and troubleshooting procedures.
Participate in team meetings and share input to improve helpdesk processes.
What We're Looking For
High School Diploma or equivalent (Associate's or higher preferred).
2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications.
Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals).
Familiarity with ticketing systems to manage and track support requests.
Strong problem-solving skills, with the ability to work independently or under general direction.
Excellent written and verbal communication skills - able to explain technical issues to non-technical users.
U.S. Citizen or Permanent Resident eligible for Public Trust clearance.
Preferred Skills & Certifications
Associate's degree in IT, Computer Science, or related field.
CompTIA A+, Network+, or similar certifications.
Familiarity with ITIL best practices.
Prior experience supporting federal government environments.
Why You'll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.
$18-20 hourly 23h ago
District Manager
Prime Group Holdings, LLC 4.6
Baltimore, MD job
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$93k-157k yearly est. 2d ago
Maintenance Enhancement Manager
SBC Outdoor Services 3.9
Timonium, MD job
SBC Outdoor Services specializes in providing high-quality commercial landscaping solutions to ensure properties leave a positive and lasting impression. Our team of experienced professionals manages everything from design to installation and maintenance, delivering exceptional results at every stage. In addition to landscaping, we offer comprehensive maintenance and snow removal services to maintain the beauty and functionality of outdoor spaces throughout the year. We are passionate about creating attractive and practical environments for our clients.
Role Description
We are seeking a full-time Maintenance Enhancement Manager to oversee and coordinate landscaping maintenance and enhancement operations. This on-site role is located in Timonium, MD.
$54k-84k yearly est. 2d ago
Store Experience Leader - Skincare & Guest Care
L'Occitane En Provence 4.5
Bethesda, MD job
A natural beauty company in Bethesda seeks an engaging Store Manager to lead a vibrant team and create unforgettable experiences for guests. The role emphasizes warm hospitality, guest connection, and strong team culture. Ideal candidates will have retail or hospitality supervisory experience, strong leadership abilities, and a passion for customer satisfaction. This position offers a unique opportunity to work for a brand committed to sustainability and community engagement.
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$38k-49k yearly est. 5d ago
Executive Director - Full-Time Day Shift
Flagship Group 4.1
Rockville, MD job
Responsiblefor the day-to-day management of the community in accordance with Federal, State, and local standards, guidelines and regulations that govern the Community and are in keeping with Victory Housing, Inc. policies, procedures, and mission.
Responsibilities
Ensure that the attainment of VHI Mission takes precedence over all decisions and actions.
Plan, develop, organize, implement, evaluate, and direct the Community's programs and activities to achieve optimal well-being for Residents and Staff.
Share in responsibility of on-call status (rotates) and weekend supervision (in the absence of Weekend Supervisor). As an essential worker, a requirement to work during emergencies, weather events and community crisis is required.
Marketing, Sales, and Public Relations
Abide by and implement all sales, marketing and public relations policies and procedures.
Effectively utilize established CRM to maintain all prospect information, follow-up, move-in and move-outs activity. Data entry must be current daily.
Responsible for marketing, outreach, networking, and public relations of the Community to achieve and maintain full budgeted occupancy.
Meet or exceed budgeted occupancy and revenue.
Host meetings at the Community for community-at-large and civic projects.
Nurture all prospects per VHI policies and expectations. All initial calls are to be responded to within 2 hours of inquiry and must have quantifiable next steps.
Conduct tours in accordance with the VHI sales cadence, sit‑tour‑sit. Tours may be required to be given on weekends and evening hours.
Oversee the volunteer program to build a strong community foothold. All paperwork, background checks/references, as required, are included responsibilities.
Represent the Community in dealing with outside agencies, including governmental agencies, or provides authorized representative of the Community when unable to attend such meetings.
Financial and Administrative Responsibilities
Implement VHI systems and controls for effective financial performance and oversight to include, adhering to the approved operating budget, utilizing only approved vendors and order guides, reviewing monthly financial statements, obtaining authorization for all expenditures exceeding $1,000, reviewing monthly petty cash account reconciliation, approving all check requests and credit card charges.
Administer and maintain all VHI written policies and procedures. Annually review policies and procedures and make changes as necessary to assure continued compliance with current regulations.
Assure that HIF and Home regulatory requirements as mandated by both the State and County are met. Financially qualify all residents annually per HUD Handbook. Maintain all financial files per guidelines. Complete State and County Annual Reports accurately and timely.
Job Qualifications:
Bachelor's Degree in Administration or Health Care Administration; Master's Degree in Business Administration or Health Care Administration preferred.
Must have, as a minimum, three (3) years successful management experience in the operations of an assisted living or nursing Community. Start up of new community preferred.
Must be current on all vaccinations including COVID‑19 and receive CDC recommended booster doses.
Qualifications per COMAR 10.07.14 (Minimum)
The executive director shall at a minimum:
(a) Be 21 years old or older.
(b) Possess a high school diploma, a high school equivalency diploma, or other appropriate education and have experience to conduct the responsibilities specified in §C of COMAR regulation.
(c) In addition, have either:
(1) A 4-year, college-level degree.
(2) 2 years' experience in a healthcare related field and 1 year of experience as an assisted living program manager or alternate assisted living manager; or
(3) 2 years' experience in a healthcare related field and successful completion of the 80‑hour assisted living manager training program.
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$87k-151k yearly est. 3d ago
Analyst, Healthcare Medical Coding - Disputes, Claims & Investigations
Stout 4.2
Baltimore, MD job
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
About Stout's Forensics and Compliance GroupStout's Forensics and Compliance group supports organizations in addressing complex compliance, investigative, and regulatory challenges. Our professionals bring strong technical capabilities and healthcare industry experience to identify fraud, waste, abuse, and operational inefficiencies, while promoting a culture of integrity and accountability. We work closely with clients, legal counsel, and internal stakeholders to support investigations, regulatory inquiries, litigation, and the implementation of sustainable compliance and revenue cycle improvements.What You'll DoAs an Analyst, you will play a hands-on role in client engagements, contributing independently while collaborating closely with senior team members. Responsibilities include:
Support and execute client engagements related to healthcare billing, coding, reimbursement, and revenue cycle operations.
Perform detailed forensic analyses and compliance reviews to identify potential fraud, waste, abuse, and process inefficiencies.
Analyze and document EMR/EHR hospital billing workflows (e.g., Epic Resolute), including charge capture, claims processing, and reimbursement logic.
Assist in audits, investigations, and litigation support engagements, including evidence gathering, issue identification, and corrective action planning.
Collaborate with Stout engagement teams, client compliance functions, legal counsel, and leadership to support project objectives.
Support EMR/EHR implementations and optimization initiatives, including system testing, data validation, workflow review, and post-go-live support.
Prepare clear, well-structured analyses, reports, and client-ready presentations summarizing findings, risks, and recommendations.
Communicate proactively with managers and project teams to ensure alignment, quality, and timely delivery.
Continue developing technical, analytical, and consulting skills while building credibility with clients.
Stay current on healthcare regulations, payer rules, EMR/EHR enhancements, and industry trends impacting compliance and reimbursement.
Contribute to internal knowledge sharing, thought leadership, and practice development initiatives within Stout's Healthcare Consulting team.
What You Bring
Bachelor's degree in Healthcare Administration, Information Technology, Computer Science, Accounting, or a related field required; Master's degree preferred.
Two (2)+ years of experience in healthcare revenue cycle operations, EMR/EHR implementations, compliance, or related healthcare consulting roles.
Experience supporting consulting engagements, audits, or investigations related to billing, coding, reimbursement, or compliance.
Epic Resolute or other hospital billing system experience preferred; Epic certification a plus.
Nationally recognized coding credential (e.g., CCS, CPC, RHIA, RHIT) required.
Additional certifications such as CHC, CFE, or AHFI preferred.
Working knowledge of EMR/EHR system configuration, workflows, issue resolution, and optimization.
Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with Visio, SharePoint, Tableau, or Power BI preferred.
Understanding of key healthcare regulatory and compliance frameworks, including CMS regulations, HIPAA, and the False Claims Act.
Willingness to travel up to 25%, based on client and project needs.
How You'll Thrive
Analytical and Detail-Oriented: You are comfortable working with complex data and systems, identifying risks, and drawing well-supported conclusions.
Collaborative and Client-Focused: You communicate clearly, work well in team-based environments, and contribute to positive client relationships.
Accountable and Proactive: You take ownership of your work, manage priorities effectively, and deliver high-quality results on time.
Adaptable and Curious: You are eager to learn new systems, regulations, and methodologies in a fast-paced consulting environment.
Growth-Oriented: You seek feedback, develop your technical and professional skills, and build toward increased responsibility.
Aligned with Stout Values: You demonstrate integrity, professionalism, and a commitment to excellence in all client and team interactions.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
en/careers/benefits
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity.
All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range is $60,000.00 - $130,000.00 Annual. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - en/careers/benefits.
$28k-34k yearly est. 3d ago
Community Service Administrator
UDR, Inc. 4.5
Germantown, MD job
UDR is seeking a Community Service Administrator to join our team at Canterbury (544 units) located Germantown, MD.
GENERAL SUMMARY OF DUTIES: Provide administrative support and maintenance feedback to the service management team. Responsible for ordering supplies, purchase orders, service invoices, reports, and move-in/move-out inspections. Assists with scheduling the service team for service tickets, turns, and preventative maintenance. Inspects the work performed by vendors and ensures that it meets UDR standards. Oversees quality control with inspections of the community and vacant apartments.
SUPERVISION RECEIVED: Reports to the Community Director, Senior Community Director, General Manager or Lead Service Manager
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
1. Responsible for scheduling repairs with contractors, tracking, and providing final inspection of the work provided by contractors or vendors.
2. Schedule the service team for timely apartment turnovers, painting, floors, carpets and general cleaning.
3. Provide inspection of vacant apartments to ensure they are ready for occupancy. Report and schedule maintenance for any issues discovered and report results of turnovers to management.
4. Provide support for or complete the pre-move-out inspections on a timely basis.
5. Schedule or assist the service team scheduling of service tickets. May follow up on resident satisfaction following the service event.
6. Provide overall quality control for both vendor-related and service team related community cleaning, safety, landscaping, and any other community projects.
7. Act as the liaison for contact and coordination of vendors as needed.
8. Conduct community safety meetings.
9. Responsible for ordering through Ops Technology for supplies following Company procedures.
10. Provide community inspection of every floor or building, exterior and amenity spaces.
11. Assist in the bidding process for services and documentation as needed.
12. Provide superior customer service to internal and external customers representing the community in a professional, concerned, and friendly manner to foster a positive experience for all residents.
13. Organize and maintain filing system, file and retrieve documents, records, and reports. Ensure protection and security of files and records.
14. Greet vendors or contractors and accompany them to appropriate work area or to the appropriate service team lead or manager.
15. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS: Knowledge of general office practices, organizational policies, and procedures. Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to exercise initiative, problem-solving and decision-making skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills.
Ability to maintain a high level of accuracy in preparing and entering information, and attention to detail. Must know and follow the Fair Housing laws. Ability to perform a variety of documentation requiring some exercise of independent judgment. Ability to meet and deal effectively with management, residents, associates, and vendors.
Must demonstrate excellent interpersonal skills. Ability to proactively recognize and implement superior customer service to internal and external customers. Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction.
Ability to effectively present information and respond to questions or resolve resident, vendor and contractor issues. Ability to work in conjunction with Company managers and associates. Must have effective verbal and listening communication skills. The ability to communicate information and ideas in verbally and in writing so others will understand.
Excellent verbal and written communication skills. Ability to respond professionally to common inquiries or complaints from customers. Ability to effectively present information to management both verbally and in detailed reports. Must have effective verbal and listening communication skills. Ability to write reports and process online documents.
Knowledge of computer systems and applications. Must have experience with computer skills including the spreadsheet, word processing programs, internet, smart phones, and e-mail at a highly proficient level. Ability to enter service ticket information into the system.
TYPICAL PHYSICAL DEMANDS: Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Extensive data input and required ability to sit for long periods of time. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Frequent or regular exposure to outside elements, weather, and unpleasant odors. Requires evening hours and weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required with an Associate or Bachelor's degree preferred.
2. Minimum of three years' property management experience from the administrative or service side of the business.
3. Customer Service, Administrative, Quality Control or inspection experience is a strong plus.
4. Must have and maintain a valid driver's license unless otherwise noted.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$45k-62k yearly est. 1d ago
Senior Electrical Project Manager - Commercial Large Construction
System Soft Technologies 4.2
Hampstead, MD job
Job Title: Senior Electrical Project Manager - Commercial Large Construction
Employment Type: Full-Time
Work Authorization: US Citizens or Green Card Holders only
Candidate Location Requirement: Candidates from Maryland (MD) and Washington (WA) only
Salary Range: $100,000 - $150,000 annually (plus commission)
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off (PTO)
Retirement Plan
Performance-Based Bonuses
Position Overview
Our client is seeking an experienced, technically proficient Senior Electrical Project Manager to lead large-scale commercial electrical construction projects. This role requires a strategic leader with a strong background in electrical systems, project execution, profitability management, and team development. The ideal candidate will bring deep industry knowledge, a results-driven mindset, and the ability to foster strong relationships with clients, inspectors, and trade partners.
Familiarity with the Baltimore market and surrounding counties is strongly preferred.
Key Responsibilities
Lead and supervise Assistant Project Managers, Foremen, General Foremen, and field crews
Manage bidding, estimating, and project acquisition activities
Oversee project planning, scheduling, budgeting, and execution
Coordinate with construction management and other trades to maintain schedules and resolve conflicts
Represent the company in project meetings and client interactions
Build and maintain strong relationships with customers, inspectors, vendors, and trade partners
Ensure projects meet profitability, quality, and performance goals
Maintain compliance with company policies, NEC codes, and safety standards
Monitor safety performance and take corrective action when necessary
Oversee project documentation, reporting, change orders, billing, and closeout processes
Ensure job sites remain clean, organized, and professional
Train, mentor, and evaluate project team members
Support workforce development for helpers, mechanics, and foremen
Required Qualifications
Minimum 5 years of project management experience in the commercial electrical construction industry
Strong understanding of electrical engineering and electric power systems
Field experiences coordinating with construction management teams
Extensive knowledge of project scheduling, estimating, bids, take-offs, change orders, and contracts
Proven ability to manage multiple projects across multiple locations
Demonstrated success managing a profitable project portfolio
Strong verbal and written communication skills
Exceptional leadership, analytical, and problem-solving abilities
Preferred Qualifications
Journeyman or Master Electrician license
Familiarity with Baltimore-area commercial construction market
Experience with large-scale or complex commercial electrical projects
Technical Skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with bidding and estimating software
Comfortable using smartphone and mobile technology
Additional Requirements
Valid driver's license and reliable transportation
Ability to pass a criminal background check and drug screening
Strong understanding of electrical materials, tools, and installation practices
Ability to follow verbal and written instructions in English
Willingness to learn, grow, and advance within the organization
Work Environment
Office-based and active commercial construction sites
May require travel to multiple project locations
Fast-paced, deadline-driven environment
$100k-150k yearly 2d ago
Business Development Representative (Title)
Sage Title Group, LLC 3.6
Salisbury, MD job
Join Sage Title as a Business Development Representative and become the driving force behind our growth! In this dynamic role, you'll build strong relationships with real estate and title professionals, expand market share, and represent our brand at industry events. You'll lead real estate and title closings, deliver educational seminars, and develop innovative strategies to connect with brokers, Realtors, and lenders. If you're a self-starter with a passion for sales, compliance expertise, and a knack for creating lasting partnerships, this is your chance to make an impact in a fast-paced, rewarding environment. Competitive salary, performance incentives, and a full suite of benefits await!
The Business Development Representative conducts real estate settlements, market title services throughout the territory and ensures compliance in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations.
Job Duties and Responsibilities
(Essential Job Functions)
Build and maintain relationships with prospects, existing customers, Real Estate brokerages, Realtors and lenders.
Increase market share within the assigned region
Demonstrate knowledge of Company, as well as competitors' products and services;
Develop leads and sales opportunities and follow through with defined sales plan;
Report business development and sales activity;
Represent Sage Title in the market and at industry events;
Promote open communication maintain mutually beneficial, productive internal relationships;
Conduct real estate closings.
Offer real estate educational seminars for brokers and realtors.
Adhere to company policies and procedures and perform other duties as requested or assigned
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
Bachelor's Degree or equivalent work experience required;
Experience:
3-5 years sales experience, real estate and title experience/background preferred.
Knowledge and Skills:
Self-starter with good follow-through skills
Social Media Savvy; proficient with establishing and maintaining a marketing database platform;
Proficiency with Microsoft Office programs such as Word, Excel, and Outlook;
Possess working knowledge of RESPA and other federal, state and industry compliance requirements;
Strong customer service, communication, organization and analytical skills with attention to detail.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Notary Public Certification Preferred;
Possess and maintain valid driver's license and vehicle insurance.
Reliable vehicle and ability to travel on a daily basis through assigned territory on a scheduled or unscheduled basis.
Title Insurance License with ability to obtain appointment with company underwriter, if does not hold license must obtain title insurance license within allotted number of days of hire.
Wage: $45,000 - $51,750 annually; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
$45k-51.8k yearly 2d ago
REO Title Processor
First Title Services 4.0
Rockville, MD job
First Title & Escrow, Inc. serves the real estate industry as an expert-driven and technology focused national title company. We craft our products for the highest level of customer service. Our skilled team across the country ensures the daily process to run in tandem with strategies to comply and maintain the industry's best practices. Join our energetic team and see why we're the leading title company in the nation.
Job Description
* Review lender closing instructions.
* Prepare CD settlement statement within 1 hour of receipt of loan documents.
* Receive approval of CD from lender/broker.
* Review Processing Calendar for assigned deals.
* Confirm receipt of CD by closer.
* Review Title Binders and Abstract for clear title to close.
* Review all Taxes and payoffs.
* Communicate with Broker and Lender on all closings.
* Assist with the confirmation of all closings and fundings.
* Return all voicemails and emails.
Qualifications
* Must have high school diploma
* 3+ years escrow/title closing experience including: CD prep and balance, document prep, post closing, commitment and policy preparation
* TSS, Fannie Mae, and REO desired
* Knowledge of CD settlements statements and real estate closing documents as it relates to
REO transactions.
* Demonstrated ability to interpret settlement statements and real estate closing documents.
* Demonstrated ability to recognize issues and thoroughly review closing documents instructions.
* Demonstrated ability to calculate state specified recordation.
* Demonstrated skill to resolve issues to accurately close the loan.
* Demonstrated ability to review all the pieces of the abstract and chain of title for clearance and fraud related issues.
* Title Express is a plus.
* Common knowledge of Microsoft Office applications.
Additional Information
Benefits include a Safe Harbor 401(k) plan, health/dental care, paid time off and holidays, and competitive pay.
First Title & Escrow is an Equal Employment Opportunity Employer. EOE/M/F/D/V.
$45k-66k yearly est. 18h ago
Life Enrichment / Lifestyle Director
HRA 4.3
Olney, MD job
We are a luxury resort style community for seniors and are looking to hire someone who is fun, energetic, and creative do develop and execute unique and exciting activities for active and affluent residents. You should be someone who is looking to do things differently and wants to build programs that enrich the lives of our residents and allows them to experience new things.
Background & Experience:
Previous experience in luxury entertainment, hospitality, or travel industries (e.g., Disney or cruise lines or Country Club / Resort).
Expertise in creating immersive, high-end entertainment and lifestyle experiences.
Proven ability to design and manage dynamic activities for diverse, active adult populations.
Proven ability to create, maintain and foster an engaged and reliable volunteer support team.
Key Skills:
Innovative programming with a focus on cultural sophistication, wellness, and personal growth.
Exceptional event planning and management skills for upscale, experiential activities.
Ability to integrate technology (virtual events, fitness tracking apps) and creative tools and vehicles into lifestyle programming.
Ability to travel with residents / group or organize appropriate travel companion program with volunteers or staff members.
Sophisticated Lifestyle Activities:
Curated travel experiences and themed “destination days” inspired by local and international cultures. (Group cruises or city destination travel experience)
Fine arts and culture workshops, including painting, theater, music appreciation, and gourmet cooking classes.
Exclusive health and wellness offerings, such as yoga, Pilates, meditation, and fitness challenges.
Lecture series and TED-talk style presentations from guest speakers on history, science, and the arts.
Adult learning partnerships with local schools and colleges.
Entertainment & Social Engagement:
Hosting elegant, themed social events, upscale invite events like wine tastings, black-tie galas, and art exhibits.
Partnerships with local museums, theaters, colleges and music venues for VIP access and group outings.
Create activity groups like weekly golf at a local golf club
Arrange for a diverse activity calendar including attending concerts of various styles of music, football, and other sports events, etc.
Cruise-inspired "sea days" featuring live entertainment, gourmet dining experiences, and trivia, etc.
Engagement for Independent Living:
Adventure-based activities such as hiking clubs, tree climbing and zip line experience (if adequate), dance lessons, and photography excursions.
Lifelong learning programs with a focus on self-improvement, technology classes, and language learning.
Disney, Universal and SeaWorld excursions and ongoing shuttles to most desired parks.
Active resident involvement through feedback loops and focus groups to personalize experiences.
Facilitate concierge services as applicable to secure tickets for events
Essential Functions:
Develops meaningful and purposeful activity programs to enrich the lives of the residents and families.
Develops and implements monthly activities program calendar based on the therapeutic scope of programs.
Promotes and maintains Family Partnership Program to encourage and nurture family members, community groups and individuals to join together as volunteers with a focus on quality of life for residents.
Oversight of LE coordinators and Care managers with focus on quality daily living experiences for residents.
Responsible for completion of Person Centered Care form for each resident to ensure comprehensive social information is collected in order to develop purposeful programs based on interest, personal history and ability.
Embraces and promotes Parallel Program model through calendar development, associate and volunteer participation.
Maintains data collection and weekly reports to ensure each resident is touched a minimum of 5 times per day in life enrichment programs- as a goal.
Provides a forum for residents and family members to meet regularly and share their ideas, thoughts, and concerns regarding their daily living experience.
Ensures that residents are encouraged and assisted to participate in life enrichment activity programs that are of interest to them.
Maintains an adequate supply of equipment for regular activities, keeping within budgetary guidelines.
Encourages and welcomes participation from other departments.
Maintains resident and environment safety and supports all aspects of safe return program.
Carries out other duties as assigned by the Executive Director including on-call and Manager On Duty responsibilities as assigned.
Attends monthly DLE Conference Call.
The ability to work in a safe and alert manner.
The ability to take ownership for associate's safety and the safety of the residents.
Must disclose any medication that might impair associate's ability to perform the job safely or competently.
Non-Essential Functions:
Leads by example exhibiting the CORE Values through servant leadership.
Encourages teamwork and promotes company philosophy.
Attends required community meetings as required.
Completes all required courses in adherence with HRA University.
Is prompt and able to perform the required duties of the position on a regular, predictable basis.
Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent, if applicable.
All associates are responsible for maintaining a safe and secure environment for all community residents.
Qualifications/Skills/Educational Requirements:
Associate's Degree is required; Bachelor's degree preferred or equivalent education and experience.
Training as certified activity director, recreational, music, therapist preferred.
Minimum of one-year experience in a senior care community.
Experience working with Dementia residents.
Experience in volunteer recruitment and training preferred.
Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts.
Able to make independent decisions.
Able to seek out new methods and willing to incorporate them into existing practices when applicable.
Must possess a passion to work with and around senior citizens.
Able to follow missing person policy and procedure and understand the Safe Return program.
$28k-47k yearly est. 60d+ ago
Academic Coordinator - Community Schools
YMCA Maryland 3.8
Baltimore, MD job
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
$40k-58k yearly est. 27d ago
Chief Inspector (Londonderry, NH)
Pro Star Aviation 4.2
Londonderry, NH job
Seeking a Chief Inspector to oversee and manage all aspects of aircraft maintenance inspections, ensuring compliance with regulatory standards and operational requirements. This role involves leading a team of inspectors, coordinating inspection schedules, and maintaining accurate records of maintenance activities.
The Chief Inspector is responsible for implementing safety protocols, identifying maintenance issues, and recommending corrective actions to maintain the airworthiness of aircraft.
$56k-83k yearly est. 32d ago
Building Engineer I
The Howard Hughes Corporation 4.8
Columbia, MD job
Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.
About the Role
As a Building Engineer I, you will support the Property Operations Team across various office and retail assets in Columbia. Under close supervision, you will perform general preventive maintenance and corrective repairs on buildings, equipment, and grounds. You will utilize various trade skills, including carpentry, plumbing, electrical work, painting, and HVAC maintenance.
Compensation: $55-60K base, plus bonus and benefits.
What You Will Do
Property Maintenance and Safety
Monitor and maintain the physical condition of the property, addressing unsafe conditions and performing daily maintenance tasks.
Collaborate with the engineering team to ensure a safe and inviting environment for tenants and guests.
Help maintain fire and life safety standards, ensuring compliance with building codes and safety regulations.
Repairs and Technical Support
Assist in diagnosing and performing repairs on HVAC, electrical, and plumbing systems, as well as other building components.
Perform tasks such as welding, carpentry, furniture assembly, and locksmith duties as needed.
Support theleadengineer and property manager with preventive maintenance and equipment repairs.
Documentation and Record-Keeping
Maintain accurate records in the Angus Work Order system for work orders, preventive maintenance, and inventory of parts and supplies.
Complete work in alignment with corporate processes and policies.
Grounds and Exterior Maintenance
Participate in grounds maintenance, including tasks like raking, sweeping, and snow removal.
Ensure the exterior of the property remains inviting and well-maintained.
Emergency Response
Respond to after-hours emergency calls on a rotating basis.
Be an active member of the facility emergency and safety inspection teams.
About You
Working knowledge of plumbing, electrical systems, and HVAC
A proactive team player with the ability to multi-task and work independently.
Strong interpersonal and organizational skills with the ability to manage a dynamic work environment.
Creative problem solver with a "can-do" attitude.
Ability to build positive working relationships at all levels of the organization.
Good communication with team members, PM and OM
Flexibility with overtime and temporary shift change
ComputerliterayinMiscroftofficeperfered
Valid driver's license.
1-3yearsexperienceinacommercialoffice orequivalentenvironment
KnowledgeofMicrosoftOfficeSuitepreferred
HVACEPA(CFC)certificationpreferred
HighSchoolDiplomaRequired
ValidDriversLicense
Benefits Built for You
At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness-social, emotional, financial, and physical.
Competitive 401k plan
Generous PTO policy
Premium medical, dental, and vision coverage
Voluntary benefits for unexpected life events
Student loan assistance and stipends to assist with lifelong learning
About Howard Hughes Communities
Howard Hughes Communities develops, owns, and operates the nation's premier large-scale master planned communities and mixed-use developments. Our award-winning portfolio includes The Woodlands, Bridgeland, and The Woodlands Hillsin Greater Houston; SummerlininLas Vegas; Teravalis in Greater Phoenix; Ward VillageinHonolulu; and Merriweather District in Columbia, Maryland. Strategically positioned to meet and accelerate development based on market demand, we offer one of the strongest real estate platforms in the country. Learn more atcommunities.howardhughes.com.
NOTICE TO THIRD-PARTY AGENCIES
Please note that Howard Hughes Communities does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Howard Hughes Communities will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Howard Hughes Communities explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes Communities.
$55k-60k yearly 1d ago
Deputy Information Systems Security Officer (Deputy ISSO) - Secret clearance
RCG, Inc. 4.3
Suitland, MD job
** DO NOT APPLY IF YOU DO NOT HAVE AN ACTIVE SECRET CLEARANCE AND A CISSP**
Location: Suitland, MD - Full-Time, On-Site Salary Range: $130,000 - $140,000 annually
.
Who We Are
RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed.
We are currently seeking a Deputy Information Assurance Engineer / Deputy Information Systems Security Officer (Deputy ISSO) to support our federal government customer in Suitland, MD. This position is fully on-site and supports mission-critical systems within the JPSS/LCCS program.
Please note: Due to the secure nature of this government agency, all candidates must be U.S. Citizens and able to successfully pass the required background investigation.
The Opportunity
This role is ideal for a senior Information Assurance professional who will serve as a Deputy ISSO and team lead, supporting authorization, compliance, and continuous monitoring activities for NOAA JPSS/LCCS systems. The Deputy ISSO will provide leadership to junior ISSOs, maintain system ATOs, and collaborate closely with multiple technical and operational teams to ensure a strong and compliant security posture. The successful candidate will play a key leadership role across A&A, POA&M management, Continuous Monitoring, change control, and incident response activities.
What You'll Do
Deputy ISSO / Team Lead Responsibilities
Serve as Deputy ISSO Team Lead, advising, mentoring, and training junior ISSOs on security and compliance activities.
Provide guidance on RMF, FISMA, and program-level security processes.
JPSS/LCCS A-ISSO Responsibilities
Maintain and support ATO packages for NOAA 5042 and NOAA 5065-1 systems.
Lead Assessment & Authorization (A&A) documentation reviews, updates, and Security Control Assessment (SCA) activities.
Work closely with OMS, LGSS, FVTS, MSC, and GP Security teams to maintain and improve overall program security posture.
Lead weekly cross-contract POA&M and security operations management meetings.
Participate in and vote during Mission Change Control Boards (CCBs) for system modifications.
Lead JPSS/LCCS Continuous Monitoring working group meetings.
Serve as Chair of the program SSID documentation review board.
Assist in incident response activities, working directly with operational and cybersecurity teams.
Maintain strong working relationships with Federal clients, including System Owners, ISSOs, Flight, and Operations personnel.
Required Qualifications
Active Secret clearance (REQUIRED).
Bachelor's degree in a relevant technical field.
Minimum 8 years of experience in Information Assurance, Information Security, or ISSO-related roles.
Demonstrated experience supporting RMF, FISMA, ATO, and Continuous Monitoring activities.
Proven leadership experience mentoring or leading junior security staff.
Strong ability to collaborate across multiple technical, operational, and security teams.
Excellent written and verbal communication skills.
Certifications (Required)
CISSP
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
EEO Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin.
$130k-140k yearly 3d ago
Project Manager, Tenant Coordination-Merriweather District
The Howard Hughes Corporation 4.8
Columbia, MD job
Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.
About the Role
The Project Manager will represent Owner/Landlord to manage projects across the Merriweather District portfolio, including current and future projects in Retail, Office, Commercial, Multi-Family, and Hospitality based on project requirements. Primary focus will be reviewing, approving, and managing both Landlord and Tenant-directed build-outs. Candidate is to possess leadership, communication, analytical and problem-solving skills to ensure Landlord and Tenant schedule, design, permitting, construction, and overall work quality meets project standards and expectations while collaborating with multiple stakeholders. The ability to manage multiple construction efforts in a high pressure, fast-paced environment is critical.
Candidate will act as the Landlord's representative to outside stake holders including but not limited to Architectural & Engineering Design Teams, General Contractors, Vendors, Building Departments, local municipal utility districts, local health department and other local governmental authorities and constituents having authority, Commercial Tenants, and Tenant teams. Candidate required to use clear, concise and professional verbal and written communication at all times.
Additionally, candidate may act as Tenants' representative to internal departments including but not limited to: Leasing, Operations, Property Management, Accounting, Development, Construction, Design & Production, and Company executives on as needed bases.The Project Manager may also be required to act as Tenants Construction Manager in turn-key lease opportunities. Compensation: $130-140K plus bonus & benefits.
What You Will Do
Communicate effectively with all team members, internal and external, to facilitate lease execution or project release. This may include multiple architects, engineers, vendors, leasing agents, brokers, and general contractors.
Representing the Landlord, coordinate all construction in operational buildings to ensure the operational Tenants can function with little to no interruption.
Review drawings, schedules, and construction documents to ensure premises delivery standards are consistent with lease agreement and deliverables, and resolve any conflicts with tenant or project team.
Effectively communicate technical and design requirements with procedural milestones to Tenant representatives.
Conduct design and constructability reviews of project document submissions and communicate corrections and modifications to meet established criteria.
Coordinate and /or facilitate project meetings, including but not limited to: design "kick-off", pre-construction and construction site meetings.
Ensure project compliance with governing construction codes and building regulations.
Conduct field verifications of tenant premises to ensure agreed-upon deliverables are met and manage corrective actions when necessary. Monitor and enforce project safety standards throughout the construction process.
Prepare, solicit, and track Change Orders, Request for Proposals (RFP) and Requests for Information (RFIs), to include thorough analysis and review with bid evaluation meetings and recommendation of awards.
Manage effective value engineering exercises to reduce cost without sacrificing program quality.
Assist in design and track the installation of base building systems (structural, mechanical, electrical, plumbing, fire/life safety) to ensure lease obligations are met.
Assist with creating Lease Exhibits and review Landlord Work Exhibits and communicate conflict resolution options to the Leasing and Development Group as needed to support lease execution.
Produce schedule scenarios to support leasing and legal efforts during lease negotiations
Prepare and coordinate contracts with internal Legal team.
Review Letter of Intent (LOI) with ability to determine scope beyond standard delivery and communicate information with internal Pre-Construction Department to estimate differential costs.
Review and process Invoices and Tenant Allowance (TA) to include Lien Waivers with internal payment procedures.
Maintain and regularly update tracking systems utilizing Howard Hughes IT platforms, to include milestone schedule updates, budget, tenant allowance and project updates.
Effectively manage all aspects of the Tenant Coordination process including design and project management for both Tenant buildouts and Landlord Work, in accordance with schedule/deliverables and notices documented in the lease
Work in collaboration with the Operations team on capital projects and special projects as assigned.
All other responsibilities as may be determined by the needs of the project to meet the projected opening date and budgets.
ABOUT YOU
Bachelor's Degree in Architecture, Engineering, Construction Management and/or related fields preferred. Candidates with other disciplinary backgrounds who have experience in this specific field and type of work may be considered.
Minimum 5-7 years experience and ability managing multiple design (architectural/engineering) and general contractor teams, including organizing workflow, delegating, and providing direction or instructions.
Knowledge and working experience with commercial leases is highly preferred.
Knowledge and working experience with property management, building operations, and facilities management is a plus.
Thorough knowledge and utilization of MS Office (Outlook, Word, Excel, Project, PowerPoint).
Experience with Bluebeam, AutoCAD, Salesforce, Sharepoint, and E-Builder preferred.
Detail oriented with strong technical knowledge and ability to read/decipher technical drawings and BIM models.
Thorough working knowledge of all construction trades (mechanical, electrical, plumbing, structural, fire/life safety), with particular emphasis on building systems.
Knowledge of architectural practices, construction processes, and construction safety standards.
Familiarity with local construction codes, health codes, and ADA regulations.
Experience working on mixed-use projects, including office, retail, and residential spaces.
Thorough understanding of contractual issues and ability to negotiate agreements.
Strong communication and negotiation skills, both verbal and written.
Strong leadership, organizational, communication and relationship management skills.
Strong planning and project management skills.
Ability to foster a culture of excellence, innovative thinking and positive attitude.
Ability to work both independently and in a team environment.
Ability to build effective relationships with internal team members, design team, specialty contractors, utilities, city/county planning and building departments, inspectors, suppliers, and user groups that reflect and support company core values.
Must be able to meet deadlines and professionally communicate when under pressure of multiple demands.
Ability to accommodate varied work hour requirements.
Position requires access to construction sites, which may involve multiple buildings and levels. Some areas may only be accessible via stairs or scaffolding.
Travel: Will require regular visits to multiple construction sites and tenant spaces as needed to oversee project progress, ensure quality control, and address on-site issues.
Benefits Built for You
At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness-social, emotional, financial, and physical.
Competitive 401k plan
Generous PTO policy
Premium medical, dental, and vision coverage
Voluntary benefits for unexpected life events
Student loan assistance and stipends to assist with lifelong learning
About Howard Hughes Communities
Howard Hughes Communities develops, owns, and operates the nation's premier large-scale master planned communities and mixed-use developments. Our award-winning portfolio includes The Woodlands, Bridgeland, and The Woodlands Hillsin Greater Houston; SummerlininLas Vegas; Teravalis in Greater Phoenix; Ward VillageinHonolulu; and Merriweather District in Columbia, Maryland. Strategically positioned to meet and accelerate development based on market demand, we offer one of the strongest real estate platforms in the country. Learn more atcommunities.howardhughes.com.
NOTICE TO THIRD-PARTY AGENCIES
Please note that Howard Hughes Communities does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Howard Hughes Communities will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Howard Hughes Communities explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes Communities.
$130k-140k yearly 1d ago
Program Analyst
DTSV 4.6
DTSV job in Camp Springs, MD
The Program Analyst supports the U.S. Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI), Program Management Office (PMO) to assure that OSI projects and programs receive substantive, repeatable, standardized support and provide a project management approach to project delivery and business change in a controlled methodology. The PMO is the source of documentation guidance and metrics in the practice of project management and execution. They manage projects and the associated risk to assure efficient and successful project implementation for OSI.
The Program Analyst provides program management support services for OSI-related projects and initiatives to include, but is not limited to, ensuring that OSI projects fulfill requirements and specifications, are completed within defined schedule, and are completed within defined cost parameters to the Government, including overall management support of the programs/projects.
Specific duties include but are not limited to:
Develop standard and ad hoc project management reports. Examples of software for development of reports include, but are not limited to, Microsoft Project, Microsoft Visio, and Microsoft PowerPoint.
Coordinate PM activities with technical implementation PMs from the various OSI Divisions, as well as across other divisions within USCIS
Meet with various USCIS stakeholders to assess needs and communicate vision and direction.
Define roles and responsibilities for implementing various programs necessary to achieve the Government's vision for fully operational capability.
Support the Project Manager on support services for OSI-related projects and initiatives.
Provide professional management support to OSI in managing the USCIS Enterprise Security effort.
Analyze describe, document and diagram business models processes associated with the implementation of various programs.
Develop training collateral and training plans associated with the implementation of various programs.
Business process modeling & reengineering support.
Develop DHS and USCIS specific project initiation documents, including Project Charters and Project Management Plans, to define roles, responsibilities, project scope, operational activities, and governance structure.
Project Change Control support to ensure specific product or service changes are introduced in a controlled and coordinated manner.
Project Risk management, quality management, communications management, portfolio management.
Project scheduling support.
Integrated Project Team facilitation, organizational assessments, and cost/benefit analyses.
Prepare and present white papers and progress reports; assist management with analysis of costs, schedules, and performance of the work.
Project budgetary projection development process.
External service provider work order and package development.
Training support including answering questions related to project management standards and applications.
Handle corrections to assure timely and accurate reporting.
Prepare project documents and status reports.
Support project management phases such as planning, execution, and result monitoring.
Coordinate project activity and facilitate staff and IPT meetings.
Develop and maintain policies relating to USCIS operations.
Requirements
U.S. Citizenship
Associate degree or higher
PMP certification (preferred)
Knowledge and experience (2+ years) in program management principles and disciplines, including business process remodeling/reengineering and project leadership
Excellent Microsoft Office Skills, including familiarity with MS SharePoint
Strong oral and written communication skills
Successful completion of corporate background investigation, including criminal and credit checks
Ability to obtain and maintain a Government suitability determination/security clearance
Work Environment:
Full-time position, Monday - Friday
Office environment but may also include other work environments as required
Onsite at government facility in Camp Springs, MD
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
DTSV
is an Equal Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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DTSV may also be known as or be related to DTSV, DTSV, Inc., Diversified Technology & Services Of Virginia, Diversified Technology & Services Of Virginia Inc, Diversified Technology & Services Of Virginia, Inc. and Dtsv, Inc.