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Dual rate dealer skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical dual rate dealer skills. We ranked the top skills for dual rate dealers based on the percentage of resumes they appeared on. For example, 15.8% of dual rate dealer resumes contained internal controls as a skill. Continue reading to find out what skills a dual rate dealer needs to be successful in the workplace.

15 dual rate dealer skills for your resume and career

1. Internal Controls

Here's how dual rate dealers use internal controls:
  • Deal poker tournaments utilizing Tournament Directors Association guidelines and internal controls.
  • Developed internal controls for recording and reporting tournament metrics.

2. Math

Here's how dual rate dealers use math:
  • Position required exceptional math skills and concluding problems quickly and efficiently.
  • Maintained excellent customer service while accurately using mental math.

3. Blackjack

Here's how dual rate dealers use blackjack:
  • Party Pit Dealer, High Limit Dealer, Blackjack, Craps, Roulette, and dealt all carnival games.
  • Deal craps and blackjack Supervise dealers, open and close tables, and keep track of all winnings/losses of players

4. PAI

Here's how dual rate dealers use pai:
  • Entertain guest while dealing casino table games like, blackjack, pai gao, 3 card, ext.
  • Card Dealer Dealt Pai Gow, Blackjack, Three Card, Baccarat, and Texas Hold'em.

5. Customer Complaints

Here's how dual rate dealers use customer complaints:
  • Handle any customer complaints or disputes that may arise and ensure a safe working environment.
  • Communicate with customers and dealers to perform appropriate action for resolution of customer complaints.

6. Excellent Guest

Here's how dual rate dealers use excellent guest:
  • Maintained excellent guest relations; actively promoted and marketed business.
  • Provided excellent guest relation skills while always displaying a neat, professional, well groomed appearance.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dual rate dealers use customer service:
  • Interacted with both internal and external customers, providing excellent customer service and constantly answered any questions about gaming procedures.
  • Facilitate exceptional customer service among team members under my supervision.

8. Poker Room

Here's how dual rate dealers use poker room:
  • Control all table banks, maintain a clean fresh look in the poker room.
  • Contributed to the development of poker room rules, promotions, and tournaments.

9. Dual Rate

Here's how dual rate dealers use dual rate:
  • Promoted to Dual Rate Supervisor and attended casino supervisor classes.
  • Maintained $900 bank as a poker dealer and $36,000 bank as a Dual Rate Supervisor.

10. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how dual rate dealers use quality standards:
  • Meet quality standards for services, and evaluation of customer satisfaction.

11. Game Rules

Here's how dual rate dealers use game rules:
  • Educated customers on game rules and mathematical probabilities of various wagers.
  • Educated customers and co-workers on game rules and mathematical probabilities of various wagers.

12. Craps

Here's how dual rate dealers use craps:
  • Increase customer satisfaction through interactions Portrays a professional demeanor with accountability Highly proficient in dealing blackjack, craps, roulette and baccarat
  • Work as part of a team of dealers in games such as baccarat or craps.

13. Casino Policies

Here's how dual rate dealers use casino policies:
  • Monitor customers for violations of gaming regulations or casino policies.
  • Handled gaming transactions according to casino policies and procedures.

14. Guest Complaints

Here's how dual rate dealers use guest complaints:
  • Investigate and make rational decisions to resolve guest complaints or concerns in accordance with standard procedures.
  • Resolved guest complaints quickly and efficiently

15. Carnival Games

Here's how dual rate dealers use carnival games:
  • Deal Black Jack and Carnival Games at Stratosphere Hotel and Casino.
  • Card games varied from craps, poker, blackjack and carnival games.
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List of dual rate dealer skills to add to your resume

Dual rate dealer skills

The most important skills for a dual rate dealer resume and required skills for a dual rate dealer to have include:

  • Internal Controls
  • Math
  • Blackjack
  • PAI
  • Customer Complaints
  • Excellent Guest
  • Customer Service
  • Poker Room
  • Dual Rate
  • Quality Standards
  • Game Rules
  • Craps
  • Casino Policies
  • Guest Complaints
  • Carnival Games
  • Poker Games
  • Game Integrity
  • Table Fills
  • Card Poker
  • Game Security
  • Casino Table Games
  • Guest Play
  • Card Games
  • Federal Regulations
  • CTR
  • Guest Service

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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