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Duarte Remote jobs

- 144 jobs
  • Workforce Management Lead, Risk Operations

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for an experienced and strategic Workforce Management Lead to drive our forecasting and capacity planning within the Compliance Operations domain. This role is critical in ensuring that our compliance functions-Customer Onboarding (CDD/EDD), Ongoing Monitoring (AML transaction monitoring), and Sanctions Screening (including PEP)-operate effectively. You will collaborate with peers leading these core functions, and report directly to the Head of Compliance Operations. You Will Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations. Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs. Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level. Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models. Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers. Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making. Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting. You Have 8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles 5+ years of people management experience Expertise in forecasting and capacity planning in complex environments Moderate knowledge of KYC, AML, and Sanctions compliance. Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models. Experience collaborating with diverse teams and managing key partner relationships Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations. Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency Even Better Experience in the Financial Services/Fintech industry, specifically in highly regulated environments. Consulting or transformation background. Certified Six Sigma Yellow, Green, or Black Belt. Intermediate SQL skills. Experience with data visualization and analysis tools such as Tableau. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$163,600-$245,400 USDZone B: $152,200-$228,200 USDZone C:$144,000-$216,000 USDZone D:$135,800-$203,600 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $163.6k-245.4k yearly Auto-Apply 14d ago
  • National Sales Manager - West

    The Dewitt Companies 4.0company rating

    La Puente, CA jobs

    Job DescriptionThis position will be responsible for generating revenue with key target accounts. As a National Sales Business Development Manager, you should be organized and able to analyze performance metrics. We also expect you to have good negotiation skills and the ability to foster relationships with prospective customers. Candidates should have an understanding of consultative selling and show a history of successful selling to C-Suite-level contacts. Ultimately, you should be able to facilitate communication with prospects and build the foundation for long-term relationships to achieve business goals. ESSENTIAL DUTIES AND RESPONSIBILITIES: Accountable for meeting or exceeding assigned sales objectives and quarterly revenue goals and building new revenue within named account base. Report directly to the Vice President of Sales Moving opportunities through the sale stages in conjunction with Pricing Manager. National Sales Business Development Manager will focus on presenting a value proposition, confirming commitment and closing the business. Facilitate the hand-off of new business to the Customer Experience Associate. Identify new services and products to sell existing clients. Develop a sales strategy (sales action plan) and value proposition for key prospects to identify and address specific needs. Identify and attract prospective strategic customers. Ensure brand consistency. Collect and analyze sales data and trends Liaise with Sales and Marketing departments to set and implement strategies for new products. Stay up-to-date with internal and external developments and suggest new ways to increase sales. Ability to act independently, with a sense of urgency and the confidence to handle a variety of challenges. Daily update in CRM software. Meet or exceed daily, weekly, and monthly KPIs. Review actual performance quarterly. In conjunction with Vice President of Sales, set monthly, quarterly, and yearly goals; target markets and target accounts, revenue goals, and self-development goals. Must reside in the LA/Orange County or Inland Empire area; this is a hybrid role requiring both in-office and remote work (50/50). Other duties as assigned REQUIRED SKILLS / ABILITES: Proven work experience with National Sales in Transportation or Logistics fields. Solid experience in sales and customer service. Demonstrable experience in negotiating and meeting clients' requirements. In-depth understanding of sales performance metrics. Hands-on experience with CRM software, Cargowise and Microsoft Suite Word, Excel, PowerPoint, and Outlook. Excellent analytical and organizational skills. Excellent written and verbal communication. Ability to lead and motivate team members. Availability to travel as needed. BENEFITS: Medical & Dental Vision 401K with a match FSA Medical and Dependent Supplemental (i.e., Cancer, Disability, Accidental, and Life) Paid Time Off Paid Holidays Equal Opportunity Employer-Minorities/Women/Veterans/Disabled The salary range for this position is $90,000 - $120,000 / yr. Powered by JazzHR iABL3N7DCS
    $90k-120k yearly 24d ago
  • Manager - Internal Controls & SOX Advisory

    Cnm LLP 4.6company rating

    Irvine, CA jobs

    CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work , CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way. Founded in 2003, CNM is a vibrant company full of people committed to consistency in processes and performance. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. We are currently searching for a Manager to join our high performing Internal Controls and SOX Advisory team in Orange County. We offer a hybrid (onsite/remote) work environment that will allow you to continue working with the flexibility that you have grown accustomed to over the past few years, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout the Orange County area for 2-3 days per week, with the remaining workdays spent remotely. Out-of-town travel is very rare. Managers work with clients to provide solutions that meet their needs; developing relationships through trust, open and honest communication, and quality delivery. Responsibilities: Lead SOX compliance teams at mature public companies and build SOX compliance programs at pre-IPO and first-year public companies; overseeing the delivery of fieldwork and project teams to meet and exceed our client's expectations Advise clients as an SME on complex Sarbanes-Oxley (SOX) compliance issues, including PCAOB hot topics and external auditor requirements Lead engagement planning and monitor progress against key milestones; identifying and communicating timely roadblocks or delays Assist with and provide advice to clients on related areas including, but not limited to: risk assessment and scoping, entity level controls, fraud risk, segregation of duties, control rationalization, internal control design and operating effectiveness, management action plans, and deficiency assessments Collaborate with process owners to create process narratives, risk and control matrices and flowcharts; identifying opportunities to improve business processes and internal controls using your knowledge, prior experiences, and leading practices Evaluate, synthesize, organize and interpret data and information to conclude on design and operating effectiveness of key controls Prepare for and lead internal, client, and external auditor meetings, including, but not limited to walkthroughs, status reporting, and fieldwork close meetings Perform timely review of project deliverables to ensure alignment with client, external auditor requirements, and CNM quality standards Provide timely, open, honest, and constructive feedback to team members; seeking out ways to create extraordinary development opportunities and ways for your team to make an impact on our clients Build and manage client relationships, serving as a trusted advisor, responding to client needs, and acting as the main point of contact with clients Oversee project budgets, project resource assignments, and monitor project status and reporting; proactively identifying project risks, roadblocks, or scope creep and communicating them timely to the client Assist with oversight and management of off-shore delivery teams Balance competing priorities with minimal client disruptions, managing time effectively to maintain project progress Qualification: Bachelors degree from an accredited university in Accounting, Economics, Business Management, Finance or a related field of study Minimum 6 years of experience at a public accounting firm with external audit, advisory, or internal audit services Knowledge of PCAOB standards, US GAAP, as well as Sarbanes-Oxley Act provisions and methodologies for achieving compliance. Professional certification of CPA, CIA, CISA or similar preferred (CNM provides extensive resources and support to enable our team to learn and grow and obtain professional certifications if you do not yet have these certifications) Have an understanding of core business processes such as Financial Close, Accounts Payable, Inventory, Revenue etc. Desire to coach others, train and mentor and help the team build core competencies based upon ever changing needs of clients, the business environment, and regulatory environment Exceptional people, project and client management skills gained by working in multiple, professional environments Ability to communicate effectively, clearly and concisely - also able to assess situations and ensure responses are well suited to various business situations Deep experience translating complicated issues into simple and easy to understand terms to guide clients and provide information Experience working in high pressure and fast paced environments using skills learned to manage resources to ensure that projects are achieved and well managed Ability to adapt to unexpected changes in timelines, deadlines, and scope of work Pay and Benefits: 40-hour work week Training events to ensure CPE compliance Medical, Dental, Vision Plans 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party Monthly mobile reimbursement Reimbursement allowances: flex, technology, health and wellness and personal development Fully stocked kitchen Base Pay $120,000 - $138,500 Overtime bonus and Performance bonus in addition to the base pay $120,000 - $138,500 a year CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $120k-138.5k yearly Auto-Apply 60d+ ago
  • SIU Investigator

    Block and 4.3company rating

    Phoenix, AZ jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for an Investigator to join Block and support the continued buildout and evolution of our Special Investigations Team within the Block Compliance organization. The mission of the Special Investigations Unit (SIU) at Block is to monitor and act upon high-level, complex compliance-related escalations and referrals within both Square and Cash App; investigate and document incidents of potential money laundering, fraud, terrorist financing, elder abuse, human exploitation, employee misconduct investigations, and other illicit activities; work with several law enforcement agencies and track/log inquiries; write and review Suspicious Activity Reports to be transmitted to FinCEN and other applicable agencies. We investigate to ensure the safety and soundness of the Block system and maintain a healthy, compliant user base. You will support the SIU team by investigating potentially suspicious activity across the Block ecosystem. You will collaborate with the broader Intelligence team to ensure compliance with applicable laws, regulations and industry best practices. You Will Monitor and act upon high-level, complex compliance-related escalations and referrals within Square and Cash App Investigate and document incidents of potential money laundering, fraud, terrorist financing, and other illicit activities across the Square and Cash App platforms Write and review Suspicious Activity Reports to be transmitted to FinCEN and applicable agencies Use detective-like mentality to investigate potentially suspicious activity across all AML typologies across the Square and Cash App platforms Verify customer and counterparty information and conduct reviews for AML/BSA purposes Work with company partners to ensure full compliance with all applicable laws and policies Occasionally attend compliance-related seminars to stay up to date with the compliance industry You Have 3+ years experience working within the Law Enforcement or Intelligence Community, with specialization in Drug Trafficking, Human Trafficking or related typologies. Investigative skills, including familiarity with public record research and database tools. Knowledge of AML transaction monitoring/suspicious activity reporting typologies and risks regarding funds transfers/peer-to-peer payments, equities, and cryptocurrency. Intermediate experience with SQL or Snowflake You should demonstrate transaction skills that apply across numerous financial products in complex scenarios Comprehension and understanding of AML laws, rules and regulations Experience and comprehension of Excel and the entire suite of Google products Can work well in a team setting, and liaison with different law enforcement agencies and government agencies Meet regulatory mandates and filing deadlines Support Block Compliance and work in collaboration with Customer Support, Risk, Engineering, and other operations teams within the company as a whole Technologies We Use and Teach Relevant industry certifications (CAMS, CFE, CFCS, CRCM) Previous experience drafting and authoring SAR narratives for a financial institution such as a bank or broker dealer Create presentations for stakeholders and vendor staff. Experience with QC design, implementation, and operations. Manage projects and tasks end to end autonomously, providing regular updates to management We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$106,600-$159,800 USDZone B: $99,100-$148,700 USDZone C:$90,600-$136,000 USDZone D:$80,000-$120,000 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $35k-60k yearly est. Auto-Apply 14d ago
  • Field Sales Representative / DSD West Coast Florida (Suncare)

    Florida 4.4company rating

    Pompano Beach, FL jobs

    Job DescriptionBenefits: Competitive salary Employee discounts Paid time off DSD Sales Representative Suncare West Coast FloridaLocation: Tampa to Marco Island Type: Full-Time (Field-Based) Compensation: $50,000 $60,000 base + performance bonuses Company: Ocean Potion Suncare About the Role Were seeking an experienced Direct Store Delivery (DSD) sales professional to represent Ocean Potion Suncare across Floridas West Coast. This is a hands-on, in-store territory role for a driven individual who loves being on the road, building relationships, and growing retail sales in the suncare and health & beauty category. The ideal candidate has prior DSD or route sales experience in consumer packaged goods (CPG) and existing relationships with retailers such as Publix, CVS, Walgreens, resort shops, or beach-area convenience stores. If youve managed product placement, merchandising, or account relationships in the beverage, snack, or health & beauty space this is a perfect fit. Responsibilities Service and grow retail and resort accounts across Floridas West Coast (Tampa to Marco Island) Open new retail locations and expand shelf presence Maintain merchandising standards, inventory rotation, and seasonal product displays Develop and strengthen in-person relationships with store and territory managers Drive sell-through and report on store performance, placement, and promotional opportunities Qualifications 3+ years of DSD, route, or field sales experience (beverage, snack, health & beauty, or suncare preferred) Experience selling into grocery, drug, convenience, or resort retail channels Knowledge of the Florida West Coast market and existing retail contacts preferred Proven ability to open new accounts and maintain strong buyer relationships Valid drivers license and reliable transportation Organized, dependable, and results-driven with strong communication skills Willing to work weekends during peak summer season Note: This position is not suitable for candidates without DSD or CPG field sales experience. We Offer Competitive base pay + performance-based bonuses Growth opportunity with a national suncare brand Employee discounts and paid time off Field-based flexibility with regional travel This is a remote position.
    $50k-60k yearly 15d ago
  • Closing Coordinator

    Florida Agency Network 4.4company rating

    Plant City, FL jobs

    Job Description Florida Agency Network is seeking a detail-oriented and efficient Mobile Closing Scheduling Coordinator to join our team with Network Transaction Solutions. The successful candidate will be responsible for ensuring timely scanning of closing documents, conducting online public records searches for post closing documents and providing excellent customer service. This role requires strong organizational skills, attention to detail and the ability to work in a fast-paced environment. The Florida Agency Network (FAN) is a network of independent real estate title agencies that have formed a strategic alliance to provide shared back-office services, pooled resources, and greater geographic coverage throughout the State of Florida. FAN is a leading provider of tile insurance and real estate ancillary services. Our team is committed to providing exceptional customer service and dedicated to ensuring smooth and secure real estate transactions for our clients and customers. A few of Florida Agency Network's proud members include: Network Transaction Solutions, Hillsborough Title, Paramount Title, Gator Title and Strategic Title. Qualified Candidate will: Coordinate the timing and location for mobile closings, working with clients, attorneys, title agents, notaries, and other involved parties to ensure availability. Ensure that all parties have the correct date, time, and location details for real estate closings. Ensure that all necessary documents are sent to the correct parties in advance of the closing. Serve as the primary point of contact between clients, real estate agents, lenders, and title companies to confirm details and answer any questions. Confirm that the closing documents have been signed accurately and are sent to the appropriate parties (title companies, attorneys, etc.) Qualifications: High school diploma or equivalent Ability to handle sensitive and confidential information with discretion Ability to work in a fast-paced environment independently and as part of a team Proven experience in order or data entry is a plus Strong organizational and time management skills Proficient in Microsoft Office Suite is preferred Excellent communication skills, both written and verbal Career-minded and growth focused Strong attention to detail and accuracy Ability to type 50 WPM What we offer: Competitive salary and benefits package Opportunities for professional growth and development Positive, supportive and collaborative work environment Paid time off and holidays Health, dental, vision and other benefits 401(k) plan with company match The chance to be part of a reputable and growing company with a Team Member centered culture This position has a remote work option
    $48k-60k yearly est. 11d ago
  • AI Research Infrastructure Engineer

    Block and 4.3company rating

    California jobs

    Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Join us. The Role Block is scaling Customer Insights into an AI-powered insights accelerator that enables product and GTM teams to move at AI-first speed. We're seeking an AI Research Infrastructure Engineer to architect and build the intelligent systems powering this transformation by designing AI agent ecosystems, automated data pipelines, and agentic workflows that compress research cycle times while maintaining methodological rigor. You'll build research infrastructure from the ground up, working at the intersection of AI/ML, research methodology, and data engineering. You'll enable Block to access research & insights at the speed of decision-making. You are a technical builder who combines deep automation expertise with research domain knowledge, is comfortable working in a rapidly changing environment, and wants to define what an AI-powered research organization looks like at scale. You Will Design, build, and deploy AI agents and agentic workflows that automate research operations from study design through insights delivery, using LLMs, prompt engineering, MCP (Model Context Protocol) integrations, and workflow orchestration integrated with existing research and analytics tech stack. Design, build, and maintain automated data pipelines that ingest, transform, and unify research data from diverse sources (surveys, transcripts, analytics, behavioral logs) into AI-ready repositories with RAG capabilities for instant insight access via tools like Goose. Architect ETL/ELT frameworks using Python, SQL or equivalent tools to ensure data consistency, traceability, and scalability. Develop data models and schemas for research metadata, participant data, and AI-generated insights to support efficient querying and analysis. Design and prototype research automation systems using AI/ML techniques, partnering with design & engineering teams to productionize solutions. Partner with engineering, design, and platform teams to integrate research automation systems with Block's tech stack (i.e. Goose, GitHub, etc.) and establish governance frameworks for quality, ethics, and compliance. Mentor team members on AI agent development, agentic system design, and research automation best practices to build organizational capabilities in intelligent automation. You Have 7+ years of experience in research, automation implementation, analytics, or related technical fields with hands-on workflow optimization experience. 3+ years implementing AI/ML solutions, with experience in automation, LLM integration, or applied AI/analytics workflows. Hands-on technical skills in programming languages (Python, R, SQL) for automation development, API/MCP integrations, cloud platforms, and research data pipeline creation. Experience with research and analytic platforms and tools (Qualtrics, Snowflake, etc) or transferable experience with analytics and automation platforms. Strong technical communication and translation skills with ability to make complex AI/ML concepts, data architecture decisions, and automation workflows accessible and actionable for researchers, product managers, and business stakeholders. Proven ability to build stakeholder confidence and alignment during technology transformation. Experience partnering with research teams to identify automation opportunities, educating stakeholders on AI capabilities and appropriate use cases, setting realistic expectations while fostering innovation, communicating technical challenges transparently with clear paths forward, and creating consensus across diverse teams with varying technical backgrounds and priorities. Strong project management skills with ability to coordinate multiple complex automation initiatives, manage competing priorities, and deliver measurable operational efficiency gains (reduced cycle times, improved quality outcomes, increased research capacity). Familiarity with financial services, fintech, or payments industry research contexts and regulatory requirements preferred. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$198,000-$297,000 USDZone B: $188,100-$282,100 USDZone C:$178,200-$267,400 USDZone D:$168,300-$252,500 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $198k-297k yearly Auto-Apply 14d ago
  • Head of KYC Modeling

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role At Block, we are building trusted financial products at global scale. As the Head of Know Your Customer (KYC) Modeling, you will lead the strategy, development, and execution of our KYC machine learning systems that power customer onboarding, monitoring, and regulatory compliance across Cash App and Square. This is a highly visible leadership role, shaping the foundation of how we manage customer risk, protect our platform, and meet regulatory expectations worldwide. You will partner closely with engineering, data science, compliance, product, and risk leaders to design, deploy, and continually improve advanced models and frameworks that safeguard Block's ecosystem, while enabling growth and access for millions of customers. You Will Own the Customer Risk Rating Model: Lead the design, development, and optimization of the core model that assesses customer risk from a KYC perspective. Ensure the model informs product eligibility, transaction limits, and overall customer lifecycle decisions. Drive innovation in predictive modeling while balancing business growth and regulatory obligations. Establish Identity Resolution Frameworks: Build and scale the framework for identifying accounts belonging to the same customer, a critical regulatory focus area. Partner with compliance and engineering teams to deliver a robust, explainable, and auditable identity-matching solution. Oversee the KYC Rules Engine: Maintain and evolve the suite of KYC monitoring rules to ensure real-time detection of customer risk signals. Continuously enhance rules for accuracy, coverage, and adaptability to changing fraud and regulatory landscapes. Innovate New KYC Controls: Design and implement new machine learning and rule-based controls for customer Identity Verification (IDV) flows. Develop strategies to minimize friction for good customers while preventing abuse and ensuring compliance. Leadership & Strategy: Lead and grow a team of machine learning engineers dedicated to KYC. Define long-term strategy for KYC ML across Block, aligning with Risk, Compliance, and Product roadmaps. Represent Block with regulators, auditors, and external partners as the subject matter expert on KYC machine learning. You Have 10+ years of experience in risk, fraud, or compliance machine learning or data science leadership Proven track record of driving cross-functional initiatives Familiarity with concepts related to know your customer (KYC) and customer due diligence Knowledge of leading machine learning and AI applications Expertise in data analytics and visualization Experience with risk management frameworks Background in designing or building compliance or risk management systems Experience owning operational metrics and reporting on them to management Managed and scaled organizations, including building and maintaining a high-performing team through hiring and coaching We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$351,000-$526,400 USDZone B: $351,000-$526,400 USDZone C:$351,000-$526,400 USDZone D:$351,000-$526,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $67k-98k yearly est. Auto-Apply 14d ago
  • Machine Learning Manager, Advanced Insights and Modeling

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're looking for an Engineering Manager to lead the Applied Machine Learning team for Cash App within Block's Advanced Insights & Modeling (AIM) organization. This team combines cutting-edge AI, machine learning, and emerging agentic systems to build models that learn, reason, and act. We experiment with traditional ML, autonomous AI workflows, GraphRAG architectures, and multi-agent systems to push the boundaries of predictive intelligence and decision automation. You'll lead a team of machine learning experts to shape how Cash App uses AI to anticipate trends, make smarter decisions, and deliver magical user experiences. As a player-coach, you'll guide an experienced group of applied ML engineers and modelers while staying deeply connected to the technology. You'll own execution across the full ML lifecycle, foster collaboration with executive team members, and help define how Cash App applies AI to deliver trustworthy, explainable, and actionable insights. We're looking for a leader who blends technical depth, business intuition, and a passion for building scalable, transparent ML systems that empower decision-makers; In partnership with the Guidance organization, you'll bring automation, interpretability, and strategic foresight to forecasting and business planning-building the AI systems and tools that help teams across Cash App see what's coming next and act on it with confidence. You Will Lead, mentor, and grow a team of applied ML engineers and modelers focused on forecasting and GTM models. Build AI-driven tools and interfaces that make models explainable and accessible for decision makers in Finance, Marketing, and Product. Collaborate across Finance, Sales, Marketing, and other go-to-market teams to refine growth strategies and support critical investment decisions with data-driven insights. Establish strong engineering practices across model development, evaluation, deployment, and monitoring. Apply both classical ML techniques (e.g., XGBoost, linear models) and modern Gen-AI tools to build end-to-end ML solutions that power Block's decision making engine. Foster a team culture grounded in curiosity and measurable impact. You Have 8+ years of experience in software or ML engineering, including 2+ years of technical leadership or people management experience. Degree in Computer Science, Statistics, Economics, Data Science, Physics or a related technical field. Experience delivering production-grade ML systems-preferably in forecasting, revenue, or growth modeling. Experience with end-to-end ML systems, from data pipelines and model training to deployment and monitoring. Experience building or integrating explainable AI tools (e.g., feature attribution, interpretability frameworks, visualization systems). A passion for mentoring, learning, and building cohesive teams. Experience with agentic AI concepts and tools for workflow automation (e.g., MCP). [Bonus] Experience in forecasting, planning, or financial modeling within fintech, consumer, or marketplace domains. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$228,700-$343,100 USDZone B: $217,300-$325,900 USDZone C:$205,900-$308,900 USDZone D:$194,500-$291,700 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $93k-144k yearly est. Auto-Apply 14d ago
  • Enterprise Account Executive

    Block and 4.3company rating

    Remote

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role: Craft Deal Strategy: Develop and pitch powerful sales narratives that educate prospective partners of Block's value proposition. Effectively communicate with senior decision makers at the largest brands in the world. Represent Square: Represent Square to top-tier Enterprise clients with executive presence and as a thought-leader in the payments and point of sale landscape. Lead Complex Deals: Be responsible for complex and often first-of-kind deal negotiation and execution for Square through methodical deal management based on pipeline organization, driving urgency, and aligning with partners on opportunities of mutual interest. Build Block's Network: Represent Square at industry events, trade shows and networking functions. Develop and grow Block's enterprise relationships with leading brands, including their senior executives. Be a Team Player: Lead with curiosity and empathy. Work closely with cross-functional teams to drive deals forward, including Finance, Risk, Legal, Product, Account Management; and with external partners' cross-functional executives. You Will: Sell the Square platform to Enterprise level customers Build trust and credibility by showing C-level executives (CFO, CIO, CTO, and VPs) how Block's brands, products, and people are advancing economic empowerment Oversee the sales cycle from prospect to close and partner with other teams to provide a smooth onboarding Be a creative, trusted advisor for both clients and internal partners Work with Payments, Product, and Marketing teams to channel the customer voice internally, impact product roadmaps, and ensure our solutions meet the needs of the market Excel in operating in a dynamic environment that is prone to change Apply AI to nearly everything you do Achieve and exceed bi-annual sales goals Travel: ~40% You have: 9+ years in a qualifying or prospecting role A BA/BS degree or relevant experience An interest in being a relationship builder, collaborative partner, and dynamic project manager Technical sales experience on deals that require integrations and/or custom development The ability to drive deals independently in a fast-paced, ever-changing environment Experience selling a complex ecosystem of SaaS products An ability to translate complex business concepts into concise and easy to understand conversations, and put structure to ambiguous, unstructured problems Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($217,800 - $326,800) Zone B: ($202,600 - $303,800) Zone C: ($191,700 - $287,500) Zone D: ($185,200 - $277,800) Amounts listed above include target variable compensation (OTE). We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $101k-168k yearly est. Auto-Apply 13d ago
  • Software Engineer, SFS Bank Platform

    Block and 4.3company rating

    Remote

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Square Financial Services, Inc ("SFS") is Block's bank. The SFS Bank Platform team makes it easy to safely manage, move, and understand all of the funds at SFS. We build gateways to bank payment networks and the core ledger for the bank, we automate accounting operations for the finance team, and we're building a foundation to support more of Block's products. Come help us build a better bank! You Will Design and build new features into our banking platform that meet the diverse needs of Block's broad portfolio of products and services Partner with engineering teams across Block to help onboard their products to SFS Build systems that operate on our customers' most sensitive data, while holding Square to the highest standards for security and compliance. Design fault tolerant systems so the team can be brave and move fast, without ever negatively affecting our customers. Ensure the continued operation of our critical services, remediate any problems that occur, and design durable fixes so that they don't happen again You Have 5 or more years of relevant experience and a Bachelor's Degree Hands-on skills building software products or services in the cloud (AWS, Azure, GCP, etc.) A track record of building software that is easy to observe and operate A strong sense of customer empathy and a drive to ship software that improves their lives Excellent written and verbal communication skills. This is a remote-forward team. Even Better, But Not Required Proficiency building products and services using AWS Proficiency with Kotlin Experience building public APIs Experience building tools for finance operations Technologies We Use and Teach Kotlin/Java, Go TypeScript, React, PhantomJS Temporal.io, Kubernetes, AWS Fargate + ECS AWS Aurora and DynamoDB Swagger, Protocol Buffers, gRPC, REST Unit Tests, Continuous Integration, and other methods of quality assurance We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$180,000-$270,000 USDZone B: $171,000-$256,600 USDZone C:$162,000-$243,000 USDZone D:$153,000-$229,600 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $83k-122k yearly est. Auto-Apply 14d ago
  • Consumer Protection Compliance Program Manager, Disputes

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role At Block, we're building products that expand access to financial services while maintaining strong consumer protections. The Consumer Protection Compliance team partners across the organization to safeguard customers, strengthen trust, and support sustainable growth across our ecosystem. We are looking for a compliance professional with hands-on experience in consumer payment dispute management including Regulation E, Regulation Z, and network dispute processes to strengthen control design, customer communication standards, and overall program scalability. You'll bring a practical, risk-based mindset and a collaborative spirit, someone who partners seamlessly with Product, Engineering, Legal, and Operations teams to design and embed thoughtful controls that protect our customers. You Will Partner with Disputes and Risk Operations (including Disputes, ATO, Identity Verification, and Account Review teams) to identify compliance gaps, advise on control design, and enhance operational processes. Apply expert knowledge of Regulation E, Regulation Z, and payment network rules to strengthen dispute workflows, customer communication strategies, and operational accuracy. Collaborate with Product and Engineering partners to advise on dispute resolution, ensuring cohesive and compliant customer experiences. Work cross-functionally with Legal, Risk, and Customer Operations to resolve complex operational or regulatory issues related to consumer access, disputes, and fraud. Partner closely with the Disputes Compliance Lead in maturing the end-to-end disputes compliance program providing subject matter expertise, operational insights, and regulatory guidance to strengthen Block's dispute management practices. Identify and assess product control gaps, evaluate remediation plans, and drive sustainable solutions that align with Block's compliance standards. Build and maintain an inventory of risks and controls, and provide second-line oversight to dispute and access management processes. Ensure coordination and alignment with global compliance programs, maintaining consistency and transparency across regions. Stay up to date with evolving consumer protection laws, regulatory expectations, and industry best practices to anticipate and manage emerging risks. You Have 6+ years of compliance experience in payments, fintech, or financial services, with expertise in consumer protection, AML, and regulatory frameworks such as EFTA, BSA, and network rules. Demonstrated ability to design and operationalize compliance programs that balance innovation with control rigor. Proven experience supporting product development and operational teams through clear, actionable compliance guidance. A metrics- and data-driven approach to identifying issues and developing substantiated, risk-based solutions. Strong knowledge of dispute management processes, access management, and account security controls. The ability to influence and communicate effectively across all levels, from frontline operations to senior leadership. A passion for building fair, transparent, and customer-centric financial products that empower economic participation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$129,000-$193,600 USDZone B: $119,900-$179,900 USDZone C:$113,600-$170,400 USDZone D:$103,200-$154,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $129k-193.6k yearly Auto-Apply 14d ago
  • Senior Machine Learning Modeler, Advanced Insights & Modeling

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're looking for a Senior Machine Learning Modeler to pioneer the design of intelligent systems that power the future of decision-making across Block-spanning Cash App, Square, and Corporate domains such as Treasury, Cost, and Accounting. You'll lead the architecture and delivery of AI-driven, self-adaptive models that forecast, reason, and act-shaping how Block allocates resources, scales growth, and plans for the future. This means going beyond traditional modeling: building autonomous ML workflows, graph-based retrieval systems (GraphRAG), and agentic orchestration frameworks (MCP and beyond) that make insights discoverable, explainable, and actionable across the company. As a senior technical leader, you'll work across business and engineering boundaries-collaborating with Data Science, Forecasting Analytics, and Finance-to design scalable, trustworthy AI systems that turn complexity into clarity. Your work will set the standard for how Block brings together machine learning, automation, and intelligent decisioning to drive long-term business impact. You Will Lead design and implementation of forecasting, financial, and cost modeling systems that inform company-wide decisions. Develop scalable ML architectures and pipelines for training, serving, and monitoring predictive models. Build and extend AI tools for model explainability and interpretability, making predictions accessible to Finance, Analytics, and Product teams. Partner with Data Science to operationalize research models, ensuring performance, reliability, and reproducibility. Collaborate with Forecasting Analytics and Corporate Finance teams to deliver insights that guide resource allocation and financial planning. Define technical standards, best practices, and frameworks for applied ML development across business lines. You Have 8+ years of experience in machine learning or software engineering, with proven experience leading large-scale ML projects. Deep expertise in forecasting, predictive modeling, and value estimation, including statistical and ML-based methods. Advanced proficiency in Python, and experience with libraries such as scikit-learn, XGBoost, LightGBM, and pandas/numpy. Strong experience building end-to-end ML pipelines, leveraging tools like Airflow, Spark, BigQuery, or equivalent systems. Demonstrated success in designing systems that support explainability, reproducibility, and operational reliability. Strong understanding of data modeling, feature engineering, and model evaluation in production contexts. Experience mentoring engineers and shaping team-wide technical direction. Experience with forecasting frameworks (e.g., Prophet, statsmodels, or custom time-series methods). Background in financial modeling, planning, or customer lifetime value prediction. Experience building automated or interactive explainability systems for ML-driven forecasts. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$228,700-$343,100 USDZone B: $217,300-$325,900 USDZone C:$205,900-$308,900 USDZone D:$194,500-$291,700 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $30k-67k yearly est. Auto-Apply 14d ago
  • SFS Loan Servicing Specialist

    Block and 4.3company rating

    Salt Lake City, UT jobs

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Square Financial Services (SFS) team is looking for a bilingual, SFS Customer Success Advocate to provide support and risk mitigation within the business financing space with fluency in both English and Spanish. The SFS team at Square oversees safely providing funds to our customers to help them grow their businesses. The Operations team on SFS provides a wonderful experience to our Sellers, and you will be the first level of support provided to our Seller community. You will provide support to Square Sellers with Square Loans questions/needs and become a leader in all inquiries SFS and Square Loans related. You will use your proximity to customers to identify issues to improve the customer experience for Square Loans borrowers. You will love helping businesses grow and finding creative ways to manage risk while improving the customer experience. Successful agents quickly become experts on Square Loans and have the opportunity to influence the product road map and customer experience. You Will Answer customer questions regarding business documents or current loan information in both English and Spanish (preferred). Resolve customer inquiries by phone and email using a CRM tool. Navigate escalation paths to assess a Seller's needs based on where they are in the cycle of their loan to mitigate risk. Maintain or exceed established service level agreements and guidelines for resolution of queued transactions to minimize potential revenue losses. Identify, document, and follow up with teams across varying lines of the business on product bugs and features Participate in ongoing training to maintain knowledge of BSA/AML and perform BSA/AML responsibilities needed within this role. Collaborate with members of other teams to determine solutions and serve as a resource to provide the best possible experience to our Sellers. Work within a remote or distributed team environment and collaborate with team members through internal messaging tools and through video calls. You Have Written and verbal fluency in English as well as Spanish is preferred 1+ years of customer service experience within either a financial institution, payment provider, or tech company preferred. Interest in discovering and implementing new processes to best support the needs of customers. Enjoyment in working collaboratively on new projects across growing areas within the business. Desire to implement feedback and change within the scope of your role and the team. A passion for Square and customers engaging with Square products. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$30.29-$45.48 USDZone B: $28.17-$42.31 USDZone C:$25.77-$38.65 USDZone D:$22.74-$34.09 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $20k-27k yearly est. Auto-Apply 8d ago
  • Territory Account Executive - New York City

    Block and 4.3company rating

    Remote

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Territory Account Executive to join our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a truly local presence. This individual contributor sales role will work with restaurants, retailers and service based businesses in our largest and highest potential markets. THIS IS A HUNTER AND FIELD BASED SALES ROLE. You will build a vision and strategy plan for winning market share in your city. You will collaborate to create a build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within your city. This role requires excellent communication skills, persistence, and a strong ability to build rapport with sellers to negotiate and close complex deals both remotely and in person. You Will Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem Get to know the active Square Sellers within your community - keep a pulse on their account health and partner with account management and customer support, and generate referrals Engage and partner with onboarding teams to ensure Sellers are implemented successfully Build a sustainable, top of funnel pipeline through a combination of tactics - walking your city and performing 50-60 drop-ins a week to prospective sellers, create a referral channel with active Square sellers, strategic partnerships or local community associations Develop a strong on-hands skill of demo and onboarding of Square hardware and software solutions Work with our channel sales team to identify complementary partners in your market for referrals and build that referral channel Cultivate a deep understanding of the business and technology needs of our primary vertical markets (restaurants, retail and services) Achieve and exceed monthly sales goals and key performance indicators (KPIs) - we are big on metrics Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes You Have 3+ years of sales experience in a full cycle closing role with field sales experience Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals Ability to drive deals independently in a fast-paced, dynamic environment Business development experience (e.g. hunting and cold calling) Since this is a field position, you must have reliable transportation and live in the market you are serving A collaborative and team player mentality Prior Salesforce experience or equivalent Even better: 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management) 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses) Pay Transparency Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($148,700 - $223,100) Zone B: ($138,300 - $207,500) Zone C: ($130,900 - $196,300) Zone D: ($123,400 - $185,200) Amounts listed above include target variable compensation. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $49k-94k yearly est. Auto-Apply 13d ago
  • Senior Product Manager, Developer Platform

    Block and 4.3company rating

    California jobs

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Developer Platform team at Square helps sellers better run and grow their business through remarkable 3rd-party developer and partner solutions. We're looking for a Senior Product Manager to lead the strategy and direction for our suite of payment APIs and SDKs, which help sellers integrate Square with 3rd-party point of sale systems and mobile applications. You'll work closely with Engineering, Design, Partnerships, Sales and Account Management to help attract and retain some of Square's largest sellers, by delivering intuitive and scalable developer solutions. You Will Own the vision, strategy and execution for our suite of in-person and mobile payment APIs and SDKs (Terminal API, Mobile Payments SDK, In-App Payments SDK, Point of Sale API) Use data and customer insights to make informed product decisions and measure success Work closely with sellers, partners and 3rd-party developers to deeply understand their payment processes, pain points and needs Work with engineering and design teams to deliver new features and capabilities, and to launch existing products in new markets Collaborate with teams across Square (Hardware, Payments, Product Marketing, Partnerships, Sales, Account Management, Solutions Engineering, Technical Writers, Developer Relations, Developer Success) to drive alignment, influence product direction, deliver products to market, and meet payment processing revenue goals You Have 8+ years of product management experience, with demonstrated success building complex developer, enterprise or B2B products Experience shipping APIs or SDKs for an external developer audience, or prior work experience as a software developer; mobile or payments experience is a plus Ability to articulate a compelling long-term vision and strategy for your product area, while breaking it down into actionable milestones Strong analytical skills; experience using metrics to drive product decisions and measure success A track record of working collaboratively with product delivery and go-to-market teams, as well as working directly with external customers and partners Excellent communication skills; can drive clarity and alignment with large cross-functional teams We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$198,000-$297,000 USDZone B: $188,100-$282,100 USDZone C:$178,200-$267,400 USDZone D:$168,300-$252,500 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $198k-297k yearly Auto-Apply 14d ago
  • Senior Business Development Representative

    Block and 4.3company rating

    Seattle, WA jobs

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for an enthusiastic, curious, driven professional to grow our mid-market business development team. You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business. As a Senior Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale. This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization. You Will Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles Reach out to businesses in your pipeline at scale through cold calling, emailing and social selling Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help Grow your career in sales through frequent developmental opportunities and mentorship from the Account Executive team Consistently attain and exceed your monthly quotas You Have 1+ year in a B2B prospecting role, doing cold sales outreach to businesses A BA/BS degree or equivalent practical experience Personal leadership, authenticity, team player, energy richness, curiosity Enthusiasm for developing sales skills through cold calling Comfort with operating in a fast-paced, dynamic environment We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Pay Transparency Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $101,292 Zone B: $94,300 Zone C: $89,015 Zone D: $84,252 Amounts listed above include target variable compensation. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $84.3k-101.3k yearly Auto-Apply 4d ago
  • Legal Operations Lead

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for a collaborative, curious operations professional with a passion for leading operations within our Counsel organization. We're looking for a strategic, detail-oriented builder to lead our team operations strategy from vision to execution. You will manage multiple workstreams, from continuing the work to improve the organization's technology and automation initiatives to managing our budget and reducing third-party spend where possible. We will task you with solving problems, optimizing processes, and bringing the power of automation and AI into how our work gets done. You Will Lead the charge on defining and driving our legal tech strategy, including setting the vision, building the roadmap, and delivering tools that make our team faster, smarter, and more connected. Oversee our suite of legal systems (like CLM, eBilling, knowledge management and workflow platforms), ensuring they're optimized, well-integrated, and aligned with how the business actually works. Manage our core digital platforms, keeping them efficient, intuitive, and budget-conscious. Partner across Legal, Policy, IT, Finance, Business Operations and beyond to evaluate and roll out technology and solutions that streamlines work and improves the experience for everyone who touches it. Design elegant solutions and connecting the dots between business needs and technology. Build and maintain relationships with vendors, ensuring we get measurable value from our tech investments. Lead multi-quarter, cross-functional projects that push automation, AI, and data-driven insights deeper into how we deliver our work throughout the organization. Help create operational excellence wherever opportunities exist. You Have 8+ years of experience in legal operations, tech strategy, or a related operations-focused role. Experience leading automation or AI initiatives that drive measurable improvements. Capacity for managing budgets, timelines, and stakeholders, with a sharp eye for detail and follow-through. Adaptive communication methods, translating technical detail into clear business value. A collaborative and curious mindset, unafraid to experiment or rethink how things are done. Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience). Experience building trust quickly and working well with everyone from senior leadership to individual contributors. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$217,800-$326,800 USDZone B: $217,800-$326,800 USDZone C:$217,800-$326,800 USDZone D:$217,800-$326,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $90k-149k yearly est. Auto-Apply 7d ago
  • Sales Development Representative

    Block and 4.3company rating

    Saint Louis, MO jobs

    Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for high-energy, motivated professionals with sound business insight and natural sales instincts. You will be joining our Restaurant or Generalist team to help build our Sales Development organization. You will lay the foundation of this sales effort through contacting inbound leads from prospective sellers and promoting the value of Square for their business. As a Sales Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale. This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth in the BDR direction of choice. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization. You Will Quickly respond to marketing and product driven leads Qualify leads and set appointments for account executives with merchants. Learn to sell in a dynamic, innovative, fast-paced environment Manage a pipeline of leads successfully by focusing on daily activities and sales tools to effectively convert leads to sales. Develop a comprehensive understanding of Square's ecosystem and keep abreast of upcoming product releases. Facilitate small business merchant onboarding Present a great first impression of Square by giving excellent service, quick and timely follow up to inbound inquiries. You Have A desire to grow your career in sales A BA/BS degree or equivalent practical experience Personal leadership, authenticity, team player, energy richness, curiosity Enthusiasm for developing sales skills through cold calling Comfort with operating in a fast-paced, dynamic environment Pay Transparency Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $35.78/HR Zone B: $33.32/HR Zone C: $30.46/HR Zone D: $26.84/HR We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $26.8-35.8 hourly Auto-Apply 5d ago
  • Consumer Protection Compliance Program Manager, Customer Remediation

    Block and 4.3company rating

    California jobs

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role At Block, we build products designed to expand access to financial services while maintaining the highest standards of consumer protection. When issues arise that impact our customers, we act quickly, fairly, and transparently to make things right. The Consumer Protection Compliance Remediation Manager will play a critical role in building Block's enterprise-wide remediation framework in conjunction with the Issue Management Program, ensuring that customer-impacting issues are identified, corrected, and prevented from reoccurring. This role is part of the broader Consumer Protection Compliance organization and works closely with UDAAP Program Management, Legal, Risk, and Product teams. You will help design a scalable, transparent, and auditable remediation program that reflects our commitment to customer trust. You Will Design Block's remediation framework, including policies, procedures, and governance standards that guide how customer-impacting compliance issues are assessed, corrected, and reported. Oversee the execution of specific remediation programs, ensuring they meet regulatory expectations and achieve fair, consistent outcomes for affected consumers. Collaborate with cross-functional partners including Legal, Risk, Engineering and Operations to ensure appropriate root cause analysis, issue remediation, and documentation of corrective actions. Communicate effectively to senior leadership and other stakeholders, ensuring transparency and accountability across programs. Implement effective issue escalation and decision documentation processes, ensuring key remediation decisions are approved, recorded and actioned appropriately. Evaluate the effectiveness of remediation programs, identifying opportunities to improve controls, prevent recurrence, and strengthen customer trust. Partner closely with the UDAAP Program Manager to ensure that “lessons learned” from remediation activities are fed back into preventive compliance measures, policy updates, and training. Stay up to date on regulatory guidance and industry best practices related to customer remediation and consumer harm mitigation. You Have 6+ years of experience in compliance, risk management, or remediation oversight within financial services or fintech. Demonstrated ability to develop and operationalize frameworks for issue remediation, customer restitution, or corrective action programs. Deep understanding of consumer protection regulations (UDAAP, EFTA, Reg E, Reg Z, BSA/AML, or related frameworks). Experience working across multiple global regions such as the UK, Canada, and Australia is a strong plus. Proven experience managing cross-functional programs with Legal, Risk, Engineering and Product partners in a complex, fast-paced environment. Strong analytical and documentation skills with the ability to assess root causes, design fair outcomes, and translate findings into actionable program improvements. Excellent communication and influence skills, with experience presenting to senior leadership and regulators. A passion for ensuring customers are treated fairly and transparently. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$129,000-$193,600 USDZone B: $119,900-$179,900 USDZone C:$113,600-$170,400 USDZone D:$103,200-$154,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $129k-193.6k yearly Auto-Apply 14d ago

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