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  • AI Specialist

    Zendesk Group 4.6company rating

    Remote or San Francisco, CA job

    ## **Job Description**As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers within the EMC segment in the AMER region.**Main Responsibilities**Sales Goal Achievement:* Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.* Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.Customer Engagement:* Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.* Lead and support on all approved AI POC's. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.* Close collaboration with the AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.* Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.AI Sales Enablement:* Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.* You'll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.People Skills:* A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership* Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.* The ability to work as part of a large deal pursuit team. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.Product:* In-depth practical knowledge and understanding of the AI Agent portfolio, with an ability to build and present demo's, tailored to each customers specific needs.* In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.**Requirements*** Proven experience in a quota-carrying sales role. A focus on Conversational AI solutions or the CX space is preferable.* Results-oriented with a track record of meeting or exceeding sales targets* Excellent communication and interpersonal skills* Willingness to travel as needed* Experience in an overlay AE/co-sell role is preferable If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.The US annualized OTE (On Target Earnings) range for this position is $226,000.00-$340,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr
    $86k-129k yearly est. 4d ago
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  • Identity Solutions Senior Sales Exec - Federal Gov (Remote)

    Entrust Corporation 4.2company rating

    Remote or Washington, DC job

    A leading identity solutions provider is looking for an experienced sales professional to drive sales within the U.S. public sector. The role requires a minimum of 10 years of sales experience, including direct sales to government agencies. Responsibilities include developing relationships with decision makers, managing the sales lifecycle, and exceeding sales commitments. The company offers flexible work options suitable for all lifestyles. Join a team focused on identity solutions and make a significant impact in a growing field. #J-18808-Ljbffr
    $84k-186k yearly est. 1d ago
  • AI Sales Specialist: CX Growth & Demos (Hybrid)

    Zendesk Group 4.6company rating

    Remote or San Francisco, CA job

    A leading customer service solutions provider seeks an AI Sales Specialist to drive the growth and adoption of AI products. In this role, you will manage sales quotas and collaborate with account executives to develop revenue strategies while building strong customer relationships. The ideal candidate has a proven sales track record, excellent communication skills, and a passion for AI solutions. This role offers a hybrid work model and competitive on-target earnings ranging from $226,000.00 to $340,000.00. #J-18808-Ljbffr
    $226k-340k yearly 4d ago
  • Engineering Manager

    Zendesk Group 4.6company rating

    Remote or San Francisco, CA job

    Staff Software Engineer page is loaded## Staff Software Engineerremote type: In Officelocations: San Francisco, California, United States of America: Austin, Texas, United States of America: Madison, Wisconsin, United States of Americatime type: Full timeposted on: PubliΓ© aujourd'huijob requisition id: R32458## Job DescriptionStaff Software Engineer - Search ETL## About the TeamJoin a nimble, high-performing team at Zendesk's Madison office dedicated to building and reinventing the backbone of our global search platform. As part of Madison's search team, you'll deliver innovative solutions to one of the world's largest SaaS customer support infrastructures.## The OpportunityAs a Staff Software Engineer on the Search ETL team, you'll be at the very heart of Zendesk's flagship product: Zendesk Support. Zendesk's search platform powers internal and external customer experiences, ingesting billions of data points per day. We're embarking on a multi-year journey to reimagine Zendesk's internal platform offerings. You'll have a front-row seat (and a steering wheel) for this transformation, bringing fresh perspectives and technical leadership to a platform critical to enterprise clients and internal teams alike.## What You'll Do* Develop and maintain scalable robust data delivery systems in Ruby on Rails* Drive innovation and modernization as we overhaul our architecture, enrich platform capabilities, and set the standard for data pipelines at scale.* Make key technical decisions and own solutions end-to-end, from concept to deployment and ongoing operations.* Collaborate closely with product managers, designers, and engineers to scope, estimate, and deliver high-impact projects.* Take part in operational excellence: from implementing canary deployments with Spinnaker, to incident response with incident.io, to proactive monitoring with Datadog.* Help shape team culture through code reviews, pair programming, and knowledge sharing, always striving for collective excellence.* Contribute to a positive, collaborative atmosphere in our beautiful Madison office.## What You'll Bring## Required:* Strong experience building large-scale, high-throughput data pipelines with Ruby.* Experience with queuing/messaging systems (Kafka, SQS, or similar).* Hands-on background with relational and NoSQL databases* Familiarity with modern CI/CD (Github Actions), containerization/deployment (Kubernetes on AWS), and operational tooling (Spinnaker, Datadog, incident.io).* Ability to navigate complex system design and architectural decisions, especially in distributed platforms.* Strong communication and collaboration skills-able to work productively with engineers, product, and design.* Eagerness to mentor, learn, and contribute to a supportive, growth-minded team dynamic.Nice to Have:* Experience with AI-driven data augmentation* Exposure to Java in production environments.* Insights into the challenges of integrating and scaling SaaS systems.* Interest in platform modernization and re-architecture initiatives.* Direct influence on a key global platform with a well-defined, ambitious 3-year roadmap.* Dynamic, collaborative culture where your voice is heard and your work has real impact.* Opportunities for technical and career growth alongside smart, driven teammates.#LI-JH1As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.The US annualized base salary range for this position is $164,000.00-$246,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr
    $164k-246k yearly 4d ago
  • Solutions Consultant

    Altium 4.4company rating

    Remote or San Diego, CA job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry Company Overview Transforming Sourcing into a Competitive Advantage is the mission of Part Analytics, an Altium Company. Our AI-powered supply management software empowers manufacturing companies to accelerate product development, improve profit margin and uncover hidden risks in the supply chain. About the role: We are looking for a Solutions Consultant to to work with our sales and customer success teams to drive pipeline conversions of Fortune 2000 and SMB prospects. In this role your work will involve assisting the sales team with the needed technical support to guide prospects towards a solution fit during discovery. This includes crafting a solution, creating demos and pilots, and presentations. This role requires deep market knowledge and an understanding of industry trends to position the company's Engineering and Procurement solutions effectively. A day in the life of our Solutions Consultant Customer Engagement and Solutions Specification: Develop strong relationships with customers, understanding their technical and business requirements. Provide technical expertise and consultative selling to propose the best-fit solutions from the company's product portfolio. Conduct product presentations, demonstrations, and training for customers and sales teams. Support the sales team in developing proposals and responding to technical inquiries. Business Unit Collaboration on new products and segments: Work closely with engineering, product management, and R&D teams to influence new product development based on customer feedback and emerging market needs. Identify new application segments and provide input on go-to-market strategies. Collaborate with internal teams to optimize product specifications and ensure alignment with industry requirements. Participate in cross-functional meetings to align business strategies with technical solutions. Market Knowledge and Industry trends Stay informed about industry trends, competitor offerings, and technological advancements in procurement and supply chain software solutions. Conduct market research to identify growth opportunities and competitive positioning. Attend industry events, trade shows, and technical conferences to network and gather insights. Provide regular reports and recommendations on market trends and customer needs to internal stakeholders. Product Launch and Promotion Support launch activities with territory sales resources and Marketing by: Ensuring market success through measured market tactics Supporting Sales and Channel through pre and post-launch activities Support various internal and external product/application training Who you are and what you'll need for this position. Bachelor's degree in Engineering, Supply Chain or a related technical field. 5+ years of experience in technical sales, application engineering, or business development within the supply chain software industry, preferably in procurement, sourcing solutions. Knowledge and experience in Procurement or Supply Chain functions. Expertise in one or more of the following areas is a plus: BOM management, spend management, sourcing, eProcurement, Spend Analytics, and Product Lifecycle management. Proven ability to engage with customers, understand technical requirements, and deliver tailored solutions. Excellent problem solving, people relationships, and storytelling skills. Excellent written, verbal communication, and presentation skills. Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge. Able to articulate the value of and sell SaaS/Cloud-Based applications. Ability to shortlist/ qualify and thoroughly probe an account and client business processes. Ability to work collaboratively with cross-functional teams and drive initiatives forward. United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral program πŸ–₯ Home internet allowance 🌍 Remote working abroad program πŸ“š Professional development support and resources πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking The salary range for this role is $110,000-$150,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $110k-150k yearly Auto-Apply 5d ago
  • Technical Account Manager

    Altium 4.4company rating

    Remote or Frisco, TX job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role: As a Technical Account Manager, you'll be the trusted advisor for a portfolio of Altium's Enterprise customers, ensuring their success with our solutions. You'll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium's tools for their unique workflows. By collaborating with R&D, Support, and Sales, you'll drive adoption, uncover growth opportunities, and advocate for customer needs-directly impacting their satisfaction and Altium's revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success. A Day in The Life of Our Technical Account Manager: Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions Build trusted relationships and guide customers on implementation, integration, and optimization Troubleshoot technical issues, escalate to R&D when needed, and drive resolutions Identify growth opportunities and lead strategic business reviews Collaborate with Sales, Support, and R&D to align customer needs with product development Advocate for customers internally and provide actionable feedback Monitor customer health and mitigate risks to drive retention Who you are and what you'll need for this position: Bachelor's/Master's in Electrical/Mechanical Engineering or equivalent experience 3+ years in technical account management, customer success, or ECAD/EDA client-facing roles Hands-on Altium product experience preferred Strong problem-solving and project management skills Excellent communicator who can simplify technical concepts The salary range for this role is $109,000 to $130,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral and employee-of-the-month programs πŸ–₯ Home internet allowance πŸ“š Professional development support πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking 🏒 Our hybrid schedule Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $109k-130k yearly Auto-Apply 50d ago
  • Senior Manager, Enterprise Account Executive

    Zendesk 4.6company rating

    Remote or Tennessee job

    Zendesk is growing and looking for an expert, Senior Enterprise Sales Manager who adheres to a solution and value-driven sales approach and has experience managing hard-working, high-performing SaaS teams. You possess strong sales leadership experience (specifically with leading an Enterprise field sales team), as well as deep knowledge of sales cycles likely from your experience as a top individual performer. This person will play a key role in leading a highly visible and motivated sales team that focuses on Enterprise accounts (1,000+ employees) and prospects. Responsibilities: Demonstrate strong operational rigor and discipline in managing a field sales team working Enterprise-level accounts Provide team leadership, vision, and direction. Bring your own identity and build your own inclusive, high-performing culture. Clearly communicate expectations to team members and demonstrate methodology for holding individuals accountable. Ongoing mentoring and development of the sales team: includes recruiting, onboarding, and training new Enterprise Account Executives. Engaging at C-level in enterprise customer organizations, to include customer onsite visits. Supporting direct reports by participating in prospect meetings and engaging other corporate resources as required. Conducting weekly forecast meetings. Mentoring direct reports on strategies to drive closure. Reporting accurately to Senior Sales Management on progress/obstacles. Forecast accuracy within 5% each quarter Reporting on all aspects of the business to Senior Sales Management. Be accountable for the attainment of assigned new customer acquisition and financial performance targets. Working closely with other cross-functional teams; field marketing, outbound sales development to drive market awareness and build necessary pipeline for the sales team to achieve bookings targets. Coaching direct reports on strategies to drive sales wins. Consistent monitoring of the sales activity of the team, and tracking of results. Actively leading and monitoring demand generation activities. Leading initiatives to drive customer awareness and engagement. Develop and implement successful sales campaigns. Capable of optimally leading significant client customer concerns and issues. Develop required relationships and Executive engagement to support success. Knowledge and experience running deal reviews through MEDDPICC Requirements: 10+ years of software sales experience in an individual contributor and management role, including 3-5+ years Enterprise sales management experience. You have a consistent track record of success, driving revenue expansion against quota and increased profitability in the software industry. Currently and successfully managing a team of Strategic/Enterprise Account Executives in a B2B software solution sales environment. Excellent presentation and listening skills. Results-driven, self-directed with a passion to succeed! Ability to attract, hire and train new Account Executives. CX Experience a huge advantage and plus! The US annualized OTE (On Target Earnings) range for this position is $330,000.00-$496,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $95k-131k yearly est. Auto-Apply 47d ago
  • Affordable Housing Compliance Specialist II - Remote

    Realpage 4.7company rating

    Remote job

    The Compliance Specialist II position is centrally focused on providing exceptional customer service while partnering with our clients to achieve and maintain regulatory compliance. It has the independence to work remotely which allows directed focus while still being supported by and immersed in a company that is leading the affordable compliance industry. Responsibilities Only U.S.-based candidates outside of NY, CA and WA will be considered. Client Support. Serve as first point of contact to our clients by communicating with site managers via telephone and/or email to answer their questions regarding affordable housing compliance and to provide guidance/training to help them increase their knowledge of applicable requirements. File Reviews. Electronically review the applicant/resident files via a web-based system to ensure adherence to applicable federal and state program regulations within contractually obligated times or request help should some circumstances prevent a timely review. Analyze potential risks to avoid compliance issues. Communication. Provide thorough written communication to relay file deficiencies. Ensure important information is passed to those who need to know. Convey understanding of the comments and questions of others by listening effectively. Use verbal skills to support clients as previously listed. Talk and act with internal and external customers in mind. #LI-AP4 #LI-REMOTE Qualifications 2 to 5 years of experience in affordable housing compliance to include certification auditing. Must have a working knowledge of the requirements of the LIHTC and HUD programs. Attention to detail, time management, and decision-making skills. The ability to work both individually and in teams is also important. Vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Demonstrate flexibility and a sense of urgency. Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . Pay Range USD $50,500.00 - USD $85,900.00 /Yr.
    $50.5k-85.9k yearly Auto-Apply 5d ago
  • Enterprise Implementation Manager - Windchill admin experience

    Altium 4.4company rating

    Remote or San Diego, CA job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations. A day in the life of our Enterprise Implementation Manager: Project manage the PLM modules of the customer's deployment plan. Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES. Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer. Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support. Build excellent customer relationships, and influence the adoption of recommended best practices. Who We're Looking For Expertise in PTC Windchill, Siemens Teamcenter, Arena required Deep technical knowledge of PLM systems and integration challenges 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus Must be able to engage customers at both a business and technical level Must be results-oriented and highly effective in a matrix organization while working remotely Able to travel 30% Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral program πŸ–₯ Home internet allowance 🌍 Remote working abroad program πŸ“š Professional development support and resources πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking The salary range for this role is $139,000-$159,000 OTE . Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $139k-159k yearly Auto-Apply 5d ago
  • AI Product Consultant and Pilot Implementation (Pre-Sales)

    Zendesk 4.6company rating

    Remote or Austin, TX job

    Lead pilot engagements end-to-end to prove the value of Zendesk AI through technical configuration, integration and validation against success metrics. This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes for our customers (e.g. reducing support costs, improving quality of service) and align with our sales strategy to accelerate time to signature for commercial agreements. By rapidly delivering working pilots for high-value strategic customers, our team proves the art of the possible in a live (real world) scenario to advance adoption and de-risk investment decisions. Working in direct collaboration with our Sales team, the Agentic Strategist is a high impact role directly on the frontline building trust and credibility by aligning Zendesk's AI offerings with the prospective customer's specific challenges and goals. Key Responsibilities Own pilot discovery, scoping and delivery Partner with the account team (e.g., Sales, Solutions Consulting and Customer Success) throughout the engagement Collaborate with customers to optimise the building blocks for successful AI adoption (knowledge, on Messaging not Chat, procedures, data) - β€œreadiness” Configure AI product features and build integrations as needed Coordinate with PS resources as required for additional support and complex integrations Interface with Product to flag feature dependencies and request assistance to manage product gaps Own the design of strategies to ensure effective testing and quality assurance of AI agents & Copilot to obtain customer acceptance / sign-off for launch Collaborate with Sales teams to manage stakeholder relations and expectations at the account level Evaluate pilot performance, track and report on outcomes against success metrics Maintain documentation for hand-off post-pilot Be a product expert and super-user first, maintain deep understanding of the entire Zendesk product suite, with emphasis on AI agents and Copilot Key Skills Have a start-up mindset, agility to adapt to rapid product evolutions and react with urgency to solve new challenges for customers Strong Zendesk product knowledge and customer-facing skills Highly technical (some basic coding skills), comfortable collaborating with customers at pace to build solutions Experienced in project management (structured delivery), relationship management and enterprise SaaS or AI implementations β€œCan do it themselves but also lead a team of implementers” Proactive, outcome-driven mindset Excellent communication and storytelling ability to articulate both technical details and business outcomes (written and verbal) Demonstrated experience in change management for enterprise SaaS/AI programs (e.g., ADKAR/Prosci-style methods) Strong facilitation and communication skills to drive executive alignment, frontline enablement, and post‑pilot handoff Evidence of accelerating adoption/time‑to‑value through structured change and training plans Key Success Metrics Commercial Impact Pilot Conversion Rate (% / # of pilots that successfully convert to signed commercial deals) Customer Impact Percentage of tickets (human workload) fully automated (AI Agents) or augmented (Copilot) Customer Stakeholder Satisfaction (feedback from customer stakeholders at pilot completion) Operational Excellence Time-to-Value (average time from pilot kick-off to signed commercial deal) Risk & Dependency Management (effective mitigation of risks and dependencies without escalations) Scalability Reusability of Assets (% of procedures, components, workflows or integrations that can be reused across future pilots) Knowledge Transfer (quality of handover to PS / CS teams for scaling post-pilot) Innovation Contributions (No. of new solution approaches, clearly articulated product feedback, or best practices identified through pilots) The US annualized base salary range for this position is $137,000.00-$205,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $137k-205k yearly Auto-Apply 11d ago
  • Director, GTM Operations

    Zendesk 4.6company rating

    Remote or San Francisco, CA job

    Job DescriptionAbout the Role: We are seeking a Director of GTM Operations to lead two critical pillars of our go-to-market organization: Compensation Operations and Strategic Business Operations. This individual will be instrumental in operationalizing GTM strategy, optimizing performance, and driving alignment across Sales, Marketing, Customer Success, and Finance. You'll partner with senior leaders to design and execute scalable, data-driven operating models while ensuring excellence in compensation planning, execution, and governance. This role requires both a strategic mindset and strong executional horsepower. Key Responsibilities:Compensation Operations (Sales, CS, & GTM Teams) Lead end-to-end compensation operations, including: Annual planning and design support Quota deployment and attainment tracking Territory mapping and assignments Monthly/quarterly payout processing Drive compensation tooling and process automation Establish compensation governance frameworks, audit trails, and compliance processes and policies. Partner with Sales Leadership, HR, and Finance to ensure comp plans align with GTM strategy and company goals. Serve as subject-matter expert on incentive comp design, dispute resolution, and change management. Strategic Business Operations As a leader in Business Operations, you will drive operational rhythm, performance optimization, and cross-functional alignment across the GTM org. Co-lead annual GTM planning, including headcount strategy, capacity modeling, segmentation, territory design, and budget alignment. Lead large-scale strategic initiatives, such as: Territory realignment Market expansion GTM process redesign Drive alignment across Sales, Marketing, CS, Product, and Finance to ensure cohesive execution. Act as a program owner for key cross-functional initiatives with clear milestones, owners, and outcomes. Own the documentation and communication of standard operating procedures across teams. Identify and eliminate operational bottlenecks; proactively propose scalable solutions. Leadership & Collaboration Serve as a thought partner and trusted advisor to GTM leaders. Lead a small team or project-based workstreams Create a culture of accountability, data-driven decision making, and operational excellence. Qualifications: 8-12+ years of experience in GTM Operations, Business Operations, Sales Strategy, or Revenue Operations. Deep expertise in Sales/GTM Compensation Operations. Strong experience in business planning, forecasting, reporting, and process design. Exceptional analytical skills; comfortable working with financial models, BI tools, and large datasets. Proven ability to lead complex, cross-functional projects with executive visibility. Excellent written and verbal communication; able to influence across levels and functions. Familiarity with sales motion models (enterprise, PLG, channel) is a plus. Tools experience preferred: Salesforce, Xactly, Looker/Tableau, Clari, Excel/Google Sheets. What You'll Bring: A strategic mindset with the ability to zoom in and out between tactical execution and long-term vision. Strong operational intuition - you know what good looks like and how to build it. Confidence in leading through ambiguity and scaling operations in high-growth or evolving environments. A collaborative, low-ego approach to problem solving. The US annualized base salary range for this position is $210,000.00-$314,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $210k-314k yearly Auto-Apply 31d ago
  • Strategic Business Advisor

    Altium 4.4company rating

    Remote or San Diego, CA job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role: As a Strategic Business Advisor, you'll be the trusted consultant for Altium's Enterprise customers, ensuring they maximize value from our solutions. You'll combine deep technical expertise with industry knowledge to drive deal strategies, optimize customer workflows, and deliver measurable business outcomes. By leading value assessments, creating executive-level content, and collaborating cross-functionally, you'll directly influence customer success and revenue growth. This role blends strategic consulting, technical pre-sales, and value engineering-perfect for those passionate about transforming complex challenges into scalable solutions. A Day in the Life of Our Strategic Business Advisor: Provide consulting services to Enterprise customers, identifying bottlenecks in their electronic hardware development process and recommending Altium solutions. Conduct industry research and develop content/messaging strategies for target accounts and executive audiences. Lead value assessment workshops to quantify financial/operational impacts of Altium solutions and build business cases. Present Altium's value proposition to decision-makers, acting as a trusted advisor with integrity. Collaborate with Sales, Marketing, R&D, and Support to align customer needs with product roadmaps. Track and coordinate multiple customer priorities, ensuring deliverables meet expectations and timelines. Travel regularly to customer sites (US/Europe) for onsite engagements. Who You Are and What You'll Need: Education: Bachelor's/Master's in Electrical/Electronic Engineering or equivalent professional experience. Experience: 5+ years in Value Engineering, professional services, customer success, or strategic customer-facing roles. Altium product experience is highly desirable. Customer Expertise: Proven track record managing enterprise customers in complex environments (e.g., integrations, PLM, ECAD workflows). Technical Skills: Hands-on experience with ECAD software, PLM integrations, and PCB design processes. Strategic Mindset: Ability to develop executive-aligned content, lead value-based sales strategies, and solve technical/business challenges. Communication: Exceptional verbal/written skills; able to simplify technical concepts for diverse audiences. Travel & Language: Willingness to travel monthly; fluency in English (German beneficial for EU roles). The salary for this role is $98,000 + Bonus. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral and employee-of-the-month programs πŸ–₯ Home internet allowance πŸ“š Professional development support πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking 🏒 Our hybrid schedule Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $102k-149k yearly est. Auto-Apply 50d ago
  • Field Application Engineer

    Altium 4.4company rating

    Remote or Belgrade, MT job

    ️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. * Constant innovation has created a transformative technology, unique in its space * More than 30,000 companies and 100,000 electronics engineers worldwide use Altium * We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role We are seeking an enthusiastic and motivated individual to join our Technical Sales Engineering Team in the Digital Channel. The goal of this team is to provide top-level technical service and support to prospects and customers, with a focus on PCB Design and Data Management. We believe that providing a uniquely helpful experience can improve product adoption, long-term customer retention, and grow revenue by increasing the positive perception of the Altium brand. A day in the life of our Field Application Engineer * Perform technical discovery engagements, technical sales presentations, and product (value prop) demonstrations * Create and deliver (both live and on-demand) quality technical content to assist sales & marketing campaigns and initiatives * Quickly grasp client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners * As a technical expert, reduce the sales cycle by helping the Sales Team drive the sales process for the assigned opportunities and accounts * Expand sales pipeline within targeted accounts and serve as the main technical liaison * Participate in strategic/tactical planning related to the driving and closing of sales/business opportunities * Drive adoption and values behind Altium's product portfolio by increasing subscription commitments, renewal, and Altium brand loyalty * Constantly expand technical knowledge proactively by exploring technical content and the Altium product roadmap * Requires knowledge of competitor products, features, different technologies, and business sense in order to place Altium product capabilities strategically to prospects and customers Who We're Looking For * Must be fluent in Italian and English * Must have the desire to work in a fast-paced, ever-changing environment with passion and enthusiasm for Altium Corporate Goals, Visions, Products, and Solutions * Must be proficient with Altium Designer or similar tools * Must be experienced in technical content creation, technical demonstrations and presenting technical materials * Must possess excellent group and interpersonal communication skills * A solid understanding of PCB Design, Data Management, and Cloud Solutions * Experience with PCB Simulation & Analysis (SPICE, Signal Integrity, Power Integrity) is desirable * Ability to match the business needs and drivers with the correct technical solution * Ability to perform mid-level Application Engineering, Support, and Sales functions as needed * Ability to prioritize and perform required tasks and initiatives proactively without direct supervision * Multilingual is a plus * Willingness and ability to travel with short notice Benefits Private medical insurance 100% covered for employee and family members nilo.health, mental health and wellbeing support Remote working abroad program Professional development support and resources Employee referral program Flexible working arrangements available based on role and location Home internet allowance Monthly lunch allowance for full-time employees Free snacks and drinks in the office English language course fee assistance ️ Annual Leave Allowance 23 days vacation Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Learn more about why a career at Altium is an opportunity like no other: ******************************************* ️ Altium Benefits: ************************************** Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $108k-145k yearly est. Auto-Apply 60d+ ago
  • Junior Associate Solutions Consultant

    Zendesk 4.6company rating

    Remote or Austin, TX job

    As a Junior Associate Solutions Consultant, you'll support our sales and solutions consulting teams by providing technical and functional support on key opportunities in our SMB market segment. You will work to quickly understand customer requirements and demonstrate how Zendesk solutions will address them. You must be both sales focused and technically savvy. You'll be the technical bridge between our Sales team and their customer prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and presenting technical information in virtual meetings and possibly an occasional onsite meeting. This role will be your opportunity to develop and grow your professional skills through training, mentorship opportunities, and industry events. You'll gain exposure to multiple Go To Market functions and gain valuable experience in direct customer engagement. Key Responsibilities: * Sales and Presales Support: Assist the sales and solutions consulting team in developing proposals, preparing presentations, delivering solution assets/demonstrations, and managing customer relationships to drive sales initiatives. * Cross-Functional Collaboration: Work closely with various teams within the Go-to-Market organization to understand different functions and how they contribute to overall business goals. * Market Research and Analysis: Conduct market research to identify trends, customer needs, and competitive landscape, providing insights to inform strategic decisions. * Marketing Initiatives: Collaborate with the sales and marketing teams to support campaigns, create content, and help drive demand for Zendesk solutions. Qualifications: * Education and Experience: Bachelor's degree in Business, Computer Science, Communications, or a related field with applicable coursework. * Skills: Strong analytical and problem-solving skills, excellent written and verbal communication abilities, and proficiency in office productivity software. * Awareness: AI technologies (LLM, ChatGPT) and web/scripting technologies (e.g., HTML and CSS) and SaaS applications are ideal. * Work Experience: An internship or relevant experience in sales, call centers, or customer service is a plus but not required. * Attributes: A proactive and adaptable mindset, eagerness to learn, and a passion for technology and customer experience. What We Offer: * Professional Growth: Opportunity to work in a collaborative environment with industry leaders and gain exposure to various aspects of the business. * Mentorship Program: Access to mentorship from experienced professionals to guide your career development. * Inclusive Culture: An inclusive workplace that values different perspectives and encourages innovation. * Benefits: Competitive salary, health and wellness benefits, and opportunities for career advancement. The US hourly OTE (On Target Earnings) range for this position is $49.04-$73.08 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $82k-114k yearly est. Auto-Apply 12d ago
  • Director, Risk, Data Science and Analytics - Remote

    Realpage 4.7company rating

    Remote or Richardson, TX job

    We are seeking a visionary and hands-on Risk Data Science and Analytics Leader to architect the next generation of risk intelligence for a dynamic payments platform serving the property management industry. This role will lead the development of advanced risk models and AI-powered systems across fraud, compliance, and credit domains-while also driving real-time, adaptive decisioning that balances protection with growth. You will spearhead the use of AI agents and real-time risk scoring to automate underwriting and fraud review, while leveraging internal and external data to deliver personalized financial experiences. These include dynamic transaction and velocity limits, accelerated payment flows for low-risk users, and risk-based upselling and cross-selling strategies. By embedding intelligent risk insights into every customer touchpoint, you will help the business increase approvals, reduce friction, and unlock new revenue opportunities-all while maintaining a secure and compliant ecosystem. Responsibilities Risk Model Development and Maintenance Design, build, and maintain predictive models for fraud detection, credit risk assessment, and compliance monitoring. Develop and maintain enterprise risk scores for tenants and property managers, integrating multi-dimensional signals from compliance, fraud, and credit risk profiles. Build real-time fraud risk scoring systems using behavioral analytics, device intelligence, identity verification, and transaction anomaly detection. Loss Forecasting and Reporting Develop robust forecasting frameworks for credit and fraud losses. Deliver accurate and timely reporting to finance, operations, and executive leadership. Monitor portfolio performance and identify emerging risk trends, including fraud typologies and attack vectors. Experimentation and Policy Simulation Lead A/B testing and simulation efforts to evaluate new risk policies and operational strategies. Quantify trade-offs between fraud prevention, credit exposure, and customer experience. Partner with policy and product teams to iterate on risk rules, thresholds, and fraud mitigation strategies. Workforce Modeling and Productivity Reporting Build models to forecast operational headcount needs based on transaction volumes, risk profiles, and policy changes. Develop dashboards and reporting tools to track team productivity and efficiency. Support workforce planning and budget allocation with data-driven insights. Workflow Automation Collaborate with strategic partners, product, and engineering teams to design and implement AI agents to automate manual underwriting and fraud review workflows. Leverage natural language processing (NLP), large language models (LLMs), and decision intelligence to streamline document analysis, customer evaluation, and exception handling. Build intelligent agents capable of triaging fraud alerts, escalating high-risk cases, and learning from feedback loops. Real-Time Risk Decisioning Partner with product and engineering to develop dynamic, real-time risk decisioning systems that adapt to user behavior, transaction context, and external signals. Integrate internal data (e.g., payment history, behavioral patterns) and external data (e.g., credit bureaus, identity verification, device intelligence) to power customized offerings such as: Payments acceleration for low-risk users Dynamic transaction and velocity limits based on real-time risk posture Risk-based pricing, upselling, and cross-selling of financial products Collaborate with product, marketing, and revenue teams to embed risk intelligence into customer journeys and lifecycle strategies. Qualifications Advanced degree in Data Science, Statistics, Economics, Computer Science, or a related field. 10+ years of experience in risk analytics, preferably in payments, fintech, or financial services. KNOWLEDGE/SKILLS/ABILITIES Required: Proven track record of building and deploying risk models and AI solutions in production. Strong proficiency in Python, SQL, and machine learning frameworks. Experience with fraud detection systems, anomaly detection, and behavioral modeling. Hands-on experience with LLMs, NLP, and agentic workflows for operational automation. Experience developing composite risk scores using multi-dimensional data sources. Strong business acumen and ability to translate risk insights into growth strategies. Excellent communication skills and ability to influence cross-functional stakeholders. Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. #LI-AP4 #LI-HYBRID Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . Pay Range USD $121,000.00 - USD $206,000.00 /Yr.
    $121k-206k yearly Auto-Apply 20d ago
  • Technical Account Manager

    Altium 4.4company rating

    Remote or San Diego, CA job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role: As a Technical Account Manager, you'll be the trusted advisor for a portfolio of Altium's Enterprise customers, ensuring their success with our solutions. You'll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium's tools for their unique workflows. By collaborating with R&D, Support, and Sales, you'll drive adoption, uncover growth opportunities, and advocate for customer needs-directly impacting their satisfaction and Altium's revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success. A Day in The Life of Our Technical Account Manager: Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions Build trusted relationships and guide customers on implementation, integration, and optimization Troubleshoot technical issues, escalate to R&D when needed, and drive resolutions Identify growth opportunities and lead strategic business reviews Collaborate with Sales, Support, and R&D to align customer needs with product development Advocate for customers internally and provide actionable feedback Monitor customer health and mitigate risks to drive retention Who you are and what you'll need for this position: Bachelor's/Master's in Electrical/Mechanical Engineering or equivalent experience 3+ years in technical account management, customer success, or ECAD/EDA client-facing roles Hands-on Altium product experience preferred Strong problem-solving and project management skills Excellent communicator who can simplify technical concepts The salary range for this role is $109,000 to $130,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral and employee-of-the-month programs πŸ–₯ Home internet allowance πŸ“š Professional development support πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking 🏒 Our hybrid schedule Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $109k-130k yearly Auto-Apply 50d ago
  • Remote Sales From Home

    Symmetry 4.4company rating

    Remote or Phoenix, AZ job

    Organization Description: There has never been a better time to capitalize on the ability to meet with clients in remotely, over the phone, or in person for complete control of your schedule. We are looking for Remote Insurance Sales Representatives who can be trained to become business owners and lead in selected areas within the next six months. Experience is NOT necessary but previous experience in sales/marketing is helpful Laptop, Cell phone, internet access Ability to own a business with truly zero caps on income Self Starter, Driven, Great Attitude, Coachable, Team Player Job Details: The ability to work primarily remote and from home is necessary. Experience is not required however previous sales experience in sales/marketing will help with results. Work from anywhere when you have a reliable phone/internet connection. Ability to understand and present a solution professionally to a homeowner looking to protect their family in the event of a major health issue or death. Responsibilities: The ability to work primarily from home is necessary. Work from anywhere when you have a reliable phone/internet connection. Ability to understand and present a solution professionally to a homeowner looking to protect their family in the event of a major health issue or death. Experience is not necessary however previous sales experience in sales/marketing will be helpful. Compensation: Commission Only Part or Full-time, Our new agents who follow our proven sales strategy have earned from $80,000 to $150,000+ annually. Requirements: Laptop, Cell phone, internet access. Ability to own a business with truly zero caps on income Self Starter, Driven, Great Attitude, Coachable, Team Player Experience is NOT necessary but previous experience in sales/marketing is helpful Nathan Brunsting | Regional Sales Manager No agent s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
    $80k-150k yearly 60d+ ago
  • Manager, Solutions Architecture

    Zendesk 4.6company rating

    Remote or Austin, TX job

    As the Manager of Solution Architects, you will lead a team responsible for both pre-sales solution design and proposal delivery. You will manage the team's resources, methods, and staffing to achieve departmental goals. Key Responsibilities * Lead and mentor a dual-focused team of Solutions Architects and Services Consultants. You will be responsible for defining and implementing team procedures for short-term results and recommending policy changes to ensure resources are used effectively. * You will possess a deep, working knowledge of Amazon Connect, including its core components and capabilities, to effectively guide your team and serve as a final point of escalation for complex technical challenges. * Act as the primary point of contact for collaboration with sales, product, and engineering teams. Facilitate clear communication to align on customer requirements and provide valuable product feedback. * Oversee project delivery to ensure all implementations are completed on time, and to a high standard. Ensure the team effectively supports the sales cycle by providing accurate and compelling solution designs and estimates. * Serve as a point of escalation for complex technical challenges, providing expert guidance and solutions to unblock the team and maintain project momentum. Qualifications * 6+ years of professional work experience, with a minimum of 2 years in a management or leadership role. * Proficient functional knowledge of the software implementation lifecycle, from initial discovery and design to final deployment and support. * Strong technical background in cloud technologies, specifically Amazon Connect, SaaS applications, and enterprise-level solution architecture. * Exceptional leadership, communication, and problem-solving skills, with the ability to manage competing priorities and drive results. #LI-SM12 The US annualized OTE (On Target Earnings) range for this position is $210,000.00-$316,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
    $108k-140k yearly est. Auto-Apply 4d ago
  • Strategic Business Advisor

    Altium 4.4company rating

    Remote or Frisco, TX job

    ⚑️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role: As a Strategic Business Advisor, you'll be the trusted consultant for Altium's Enterprise customers, ensuring they maximize value from our solutions. You'll combine deep technical expertise with industry knowledge to drive deal strategies, optimize customer workflows, and deliver measurable business outcomes. By leading value assessments, creating executive-level content, and collaborating cross-functionally, you'll directly influence customer success and revenue growth. This role blends strategic consulting, technical pre-sales, and value engineering-perfect for those passionate about transforming complex challenges into scalable solutions. A Day in the Life of Our Strategic Business Advisor: Provide consulting services to Enterprise customers, identifying bottlenecks in their electronic hardware development process and recommending Altium solutions. Conduct industry research and develop content/messaging strategies for target accounts and executive audiences. Lead value assessment workshops to quantify financial/operational impacts of Altium solutions and build business cases. Present Altium's value proposition to decision-makers, acting as a trusted advisor with integrity. Collaborate with Sales, Marketing, R&D, and Support to align customer needs with product roadmaps. Track and coordinate multiple customer priorities, ensuring deliverables meet expectations and timelines. Travel regularly to customer sites (US/Europe) for onsite engagements. Who You Are and What You'll Need: Education: Bachelor's/Master's in Electrical/Electronic Engineering or equivalent professional experience. Experience: 5+ years in Value Engineering, professional services, customer success, or strategic customer-facing roles. Altium product experience is highly desirable. Customer Expertise: Proven track record managing enterprise customers in complex environments (e.g., integrations, PLM, ECAD workflows). Technical Skills: Hands-on experience with ECAD software, PLM integrations, and PCB design processes. Strategic Mindset: Ability to develop executive-aligned content, lead value-based sales strategies, and solve technical/business challenges. Communication: Exceptional verbal/written skills; able to simplify technical concepts for diverse audiences. Travel & Language: Willingness to travel monthly; fluency in English (German beneficial for EU roles). The salary for this role is $98,000 + Bonus. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. United States Benefits πŸ₯ Medical, Dental, Vision Plans and HSA and FSA accounts ❀️ Basic Life and AD&D insurance; disability coverage where applicable πŸŒ… Retirement 401(k) Plan Option with Altium match πŸ– Paid holidays plus a β€œChoice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones πŸ€’ Sick time for Dr. appointments or family health needs πŸ‘Ά Family medical, maternity, paternity, and military leave 🏑 Flexible working arrangements available based on role and location πŸ₯³ Employee referral and employee-of-the-month programs πŸ–₯ Home internet allowance πŸ“š Professional development support πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Free parking 🏒 Our hybrid schedule Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
    $82k-125k yearly est. Auto-Apply 50d ago
  • Sales Engineer I - Remote

    Realpage 4.7company rating

    Remote or Richardson, TX job

    About The Team We're passionate about helping hard-working entrepreneurs grow their property management businesses. We're a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. There's zero competition or micromanagement-everyone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each other's successes. Our determination to make our customers' lives better and break records is contagious-you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here. What You'll Do The role of Sales Engineer is designed to increase win rates and improve customer satisfaction and the following core knowledge-centers are the priorities within the role: Value Added Services Knowledge for the Buildium and Propertyware customer bases, Sales Process Best Practices, Property Management Industry Knowledge & Competitive Solution / go-to-market insight. This position will report to the Vice President of Sales for Value Added Services. Responsibilities Solution Knowledge Domain knowledge of Value Added Services for the Buildium & Propertyware customer bases. Transparent feedback to the customer and Sales Consultant when use-cases are not a good VAS fit Strong cross-functional collaboration across Sales Leadership, Customer Success, Onboarding, Marketing, Sales Ops, and Product Provide coaching during team meetings and one-on-ones regarding product direction and industry trends Participation throughout the sales process to provide expertise and guidance on non-standard use-cases Property Management Industry Knowledge Stay up to date on industry trends by joining property management community groups Work with business partners and cross-functional teams to understand property management landscape Guidance regarding industry knowledge for the sales team Competitive Solution And Go-To-Market Insight Serve as a consultant for prospects regarding competitive differentiation Provide rep direction and training related to competition within the industry Continuously expand their own knowledge of competition Work with the success, product, and marketing teams to provide feedback on competitive information Voice of Feedback Collect Voice of Sales and Voice of Customer feedback in accordance with feedback process Distribute feedback to Marketing and Product on market trends and solution opportunities Qualifications Required Knowledge/Skills/Abilities A commitment to using good judgement 3-5 years of solution engineer or sales experience In-Depth knowledge and understanding of sales conversation, strategy, and process Understand and operate sales systems and processes Experience in a SaaS-based model Bachelor's Degree, preferably in business management or accounting Superb people/collaboration skills -- able to prioritize and work cross-functionally across multiple teams, build trust and influence all levels of the organization, specifically department heads Proficient analytical skills -- analyze multiple sources of data to give recommendations Self-directed, driven, and highly motivated with excellent communication skills An intellectual curiosity that inspires interest in product capabilities, processes and domain knowledge Base knowledge of API management - what they are, how they work; ability to convey technical aspects of an API to potential customers #LI-AP4 #LI-REMOTE SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $55,700.00 - USD $94,900.00 /Yr.
    $55.7k-94.9k yearly Auto-Apply 4d ago

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