Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a driven Cashier. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll help cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals.
JOB RESPONSIBILITIES
Create a great first impression of our store to all customers by greeting them with enthusiasm and a genuine smile as they enter our store.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Know the location of all merchandise in the store so that you can promptly and correctly direct them to the area of the store with the items they are seeking.
Remain familiar with the merchandise carried in the store in order to answer basic customer questions.
Know each store employee's areas of expertise to assist customers.
Be prepared to assist on the sales floor and other areas of the store, as business needs dictate.
Ensure that you are aware of current advertised items and specials.
Perform all cash register/point-of-sale functions accurately and efficiently, such as: sales, returns, exchanges, credit card sales, layaways, special orders, transfer in/out, etc.
Process all forms of payment according to policy.
Open and close the cash register daily without need for supervision.
Maintain an organized, clean and well stock Front Desk/Cash Wrap area.
Answer the telephone in a polite and enthusiastic manner; then direct the call to the appropriate department or employee.
Be readily able to give clear and concise directions to the store to calling customers.
Notify management of any suspicious people or situations.
Loss Prevention, maintain accurate cash control and minimize inventory losses.
REQUIREMENTS
Preferred: Outdoor Enthusiast
Preferred: Cashier experience
Exceptional interpersonal and communication skills
Strong basic math skills, with attention to detail and ability to multitask.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Employee Purchase Discount
Bike & Ski Hardgoods Coordinator
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers. You'll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that's not just about transactions - but memorable, meaningful interactions. If you're ready to bring energy, expertise, and enthusiasm to the floor - this is your chance to make an impact in a fun, fast-paced, and adventurous retail environment.
JOB RESPONSIBILITIES
Serve in a supervisory capacity, including opening and closing the store as needed.
Ensure your team consistently delivers exceptional customer service, exceeding expectations.
Provide high-quality and timely bike service, maintaining the integrity and performance of all equipment.
Train and develop team members in effective selling strategies and drive a culture of continuous improvement.
Create and implement strategic plans to increase department sales using data analysis and goal setting.
Maintain a visually appealing department that meets company standards and inspires customers.
Identify operational problems and opportunities, and present viable, results-oriented solutions.
Ensure all employees follow company policies and procedures.
Attend Bike & Snow clinics (in-store and off-site) to maintain up-to-date product knowledge.
Represent and promote Sun & Ski Sports within the local cycling and snow sports communities.
Support and participate in bike and cycling events, strengthening community relationships.
Maintain ongoing communication with the Store Manager, District Manager, and Home Office to align with company initiatives.
Uphold Loss Prevention standards, minimizing inventory loss and maintaining accurate cash control.
REQUIREMENTS
1+ years of management experience, with the ability to lead, motivate, and develop a team.
2+ years of retail and/or bike shop experience, with working knowledge of business operations and shrink reduction.
Proven talent in networking, recruiting, interviewing, training, and team development.
Exceptional interpersonal and communication skills to build strong relationships with vendors, buyers, store teams, and upper management.
Excellent organizational and time management abilities, with the capacity to multi-task effectively.
Strong analytical and problem-solving skills with keen attention to detail.
Outdoor Enthusiast with a passion for cycling, skiing/snowboarding, water sports, surfing, swimming, skating, skateboarding, and more!
INDRET
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Health, Vision, and Dental Insurance
Employer-Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Assistant Store Manager
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is seeking a motivated and energetic Assistant Store Manager who shares our passion for outdoor adventure. This is an exciting opportunity for a hands-on leader to help drive store performance, elevate the customer experience, and inspire a high-performing team. If you thrive in a fast-paced, team-oriented retail environment and love skiing, cycling, hiking, or snowboarding - we want you on our team!
JOB RESPONSIBILITIES
Ensure the store team consistently provides outstanding service that exceeds customer expectations.
Provide and support prompt, high-quality ski and bike services.
Train and mentor team members on selling strategies and support their continuous development.
Develop and execute creative business plans and strategies based on sales analysis and actionable goals, holding the team accountable for results.
Identify issues and opportunities in-store operations and present effective solutions.
Maintain an engaging and inspiring store presentation in line with company visual standards.
Ensure store operations follow all Sun & Ski Sports policies and procedures.
Attend product knowledge clinics both in-store and off-site to stay current on the latest gear and trends.
Represent and promote Sun & Ski Sports within the local community through outreach and relationship-building.
Organize and participate in store and community events to enhance customer engagement and brand awareness.
Manage store expenses and payroll effectively; prioritize, plan, delegate, and adapt based on shifting business needs.
Maintain regular communication with store leadership and the home office to ensure alignment on company initiatives.
Minimize internal and external inventory loss and maintain accurate financial transactions and cash handling procedures.
REQUIREMENTS
Minimum of 2+ years in a management role, with a track record of successfully leading and developing teams.
At least 2+ years of experience in retail or the snow/water/bike sports industry. Technical knowledge and product familiarity are key.
Demonstrated ability to motivate teams, increase sales, and drive store profitability.
Solid understanding of retail business operations, including shrink reduction and inventory control.
Outstanding interpersonal and communication abilities to build strong working relationships with vendors, buyers, store associates, and corporate leadership.
Skilled in recruiting, interviewing, training, and developing employees for growth and performance.
Excellent time management and multitasking capabilities, with a strong attention to detail.
Effective problem-solving and decision-making skills, paired with the ability to analyze performance and improve processes.An Outdoor
Enthusiast with a genuine passion for cycling, skiing/snowboarding, water sports, surf/swimming, skating/skateboarding, and more. You live the lifestyle we promote!
INDRET
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Health, Vision, and Dental Insurance
Employer-Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Bike & Snow Shop Lead
Webster, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski store is seeking a driven Bike & Snow Shop Lead. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to managing and developing this winning team you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees!
JOB RESPONSIBILITIES
Responsible for ensuring that your team delivers exceptional Customer Service that is consistent and above and beyond the Customer expectation.
Provide the highest quality service and in a timely manner.
Complete all required paperwork and logs correctly and completely.
Document any observed deficiencies on shop repairs that was not listed on shop ticket.
Sell additional merchandise, accessories and repair work to customers.
Train & develop bike shop associates and evaluate them for continuous improvement.
Identify problems and opportunities and present viable solutions.
Ensure Bike Shop Employees follow company policies and procedures.
Attend Bike Clinics in store and out of store to help enhance product knowledge.
Promote Sun & Ski Sports within the local community.
Assist with various Bike/Cycling/Snow Sport Events.
Maintain communication with Store Manager (SM), District Manager (DM) and Home Office team to stay abreast of company initiatives.
Loss Prevention minimize inventory loss (internal, external, and paper) and maintain accurate cash control.
REQUIREMENTS
1+ years management experience; Ability to manage, motivate and develop.
2+ years retail and or Bike Shop experience; Knowledge of business operations & shrink reduction.
Talent in networking, recruiting, interviewing, training, and developing others.
Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team, and Upper Management.
Must have organizational and time management skills, with ability to multitask.
Analytical and problem-solving skills, as well as attention to detail a must.
Outdoor Enthusiast: Passion for cycling activities, as well as, ski/snowboard, water sports, surf/swim, skate/skateboard and more!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
Auto-ApplyBike Technician - Mechanic
Houston, TX job
OVERVIEW
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a Bike Technician. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!
JOB RESPONSIBILITIES
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
Complete paperwork and logs correctly and completely.
Report any discrepancies and follow the process to correct quickly and accurately
Professional communication with Supervisor(s):
Communicate any manufacturers' defect, damage, or missing parts prior to bike build.
Communicate any unusual problems that may need further assistance in order to complete the bike build in a timely manner and with high standards.
Adhere to safety procedures regarding lifting and use of tools and equipment.
Maintain an organized and clean work area.
REQUIREMENTS
Ability to work quickly, efficiently, and accurately
Availability to work a flexible schedule based on business needs, including evenings and weekends
Strong organizational skills and attention to detail.
Knowledge of all bike-building standards for various models.
Basic computer skills.
Contributing to sales results by learning product knowledge and services, and communicate these effectively to the customer
Preferred: Bike industry, retail, and/or Customer Service experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
Part-Time Retail Sales Associate
Friendswood, TX job
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
Job Description
A day in the store looks like this:
As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience-all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.
Providing great customer service isn't just a goal-it's the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Qualifications
Got the skills and experience? Here's what we're looking for:
Previous retail experience a plus
Ability to work part-time, flexible schedule, including nights and weekends
Knowledge of cash register/POS systems a plus
Customer Engagement
Greet and assist customers promptly and courteously
Maintain product knowledge to assist customers effectively
Resolve customer issues or escalate as needed
Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
Building Service Standards (Sales and Merchandising)
Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom and common areas are tidy and presentable
Replenish stock and manage inventory on the sales floor
Support the meeting of store and team sales targets while also increasing customer loyalty
Assist with merchandising and store displays
Process transactions accurately and efficiently
Operational Excellence and Team Support
Participate in training programs and staff meetings
Assist in providing peer training and support to new team members
Seek feedback and actively engage in personal development
Physical Requirements
Ability to climb a ladder
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Additional Information
Benefits Package - and here's our end of the bargain!
Competitive compensation based on skills and experience
Generous employee discount on products that make you smarter
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.
To learn more about Lakeshore, visit *********************************
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
Ski Technician
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is seeking a driven Ski Technician. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! This is an amazing opportunity for a dynamic individual.
JOB RESPONSIBILITIES
Greet and assist customers with enthusiasm and a genuine smile.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Determine customers' equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.
Adhere to safety procedures regarding use of tools and equipment.
Complete accurate work order paperwork and prioritize work orders in an expedient manner.
Ensure pricing is accurate, including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features, and benefits, as well as ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Attend product knowledge clinics/camps.
Notify Management of any suspicious people or situations
Loss Prevention - maintain accurate cash control and minimize inventory losses.
REQUIREMENTS
Ski and/or snowboard tuning experience.
Preferred: 1 year service technician experience.
Preferred: Retail and Customer Service experience.
Strong selling and customer service skills.
Exceptional interpersonal and communication skills.
Basic computer skills, with ability to learn the register.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
Auto-ApplyRetail Sales Supervisor
Houston, TX job
$500 SIGN ON BONUS FOR JOINING OUR TEAM!
Company Synopsis
International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.
We are currently located in New York's JFK International Airport; Terminals 1 and 5, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY.
Summary:
We are seeking a Full Time Retail Sales Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.
Perks & Benefits:
Full Time opportunity
Benefits: Medical, Dental, 401K
Merchandise Discounts
Paid time off and vacations
Great work environment
Responsibilities:
Manage the store in the absence of management, demonstrating outside sales and customer service skills.
Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
Adhere to U.S. Customs regulations and all company policies and procedures.
Ensuring client concerns are solved professionally
Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
Act as role models of professionalism, ethical behavior and effective decision making at all time.
Delegating tasks and following-up to ensure task completion.
Observing and providing feedback of Associate performance.
Motivating associate to perform at a high level
Training employees to interact with clients in a professional manner
Education & Experience:
Minimum of three (3) years of retail experience
Minimum of one (1) year of supervisor/manger experience.
Minimum of one (1) year of previous customer service or selling experience
Ability to work in fast-paced environment
Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
Requirements:
Must present professional appearance while interacting with clients
Must be a team player
Must participate in semi-annual inventory
Must pass airport security background
Physical Requirements:
Must be able to lift up to 25lbs
Must be able to stand and/or walk for eight hours per shift
Must be able to bend, kneel, and stoop.
We are an Equal Opportunity Employer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice
Bike Sales Coordinator
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is seeking a driven, energetic, and customer-focused Bike Sales Coordinator to revolutionize the customer experience in our store. If you thrive in a team environment and have the drive to be #1, this is your opportunity to lead and make an impact!
JOB RESPONSIBILITIES
Champion a customer-first culture, ensuring every guest receives exceptional service that exceeds expectations.
Deliver prompt, high-quality bike services, repairs, and fittings tailored to each customer's needs.
Train and develop store associates on effective selling strategies and product knowledge with a focus on continuous improvement.
Coach and inspire your team to reach individual and store goals in a motivating, team-oriented environment.
Oversee the visual presentation of the bike department to ensure a compelling, brand-aligned shopping experience.
Keep merchandising fresh and customer-friendly, adhering to Sun & Ski standards.
Monitor and minimize inventory shrink, enforce accurate cash handling, and uphold operational integrity.
Ensure full adherence to company policies and procedures across your team.
Actively participate in bike clinics (both in-store and off-site) to stay ahead of product trends and enhance your team's expertise.
Represent Sun & Ski Sports within the local cycling community, promoting our brand and building relationships.
Support and lead bike/cycling events, cultivating a vibrant and engaged customer base.
Maintain clear and consistent communication with store leadership and corporate partners to align with company goals and initiatives.
Identify challenges and opportunities within your department and propose innovative, actionable solutions.
REQUIREMENTS
1+ years of management experience, preferably in a retail or specialty shop environment.
2+ years of experience in retail sales and/or working in a bike shop.
Solid understanding of business operations, including inventory control and shrink reduction strategies.
Proven ability in networking, recruiting, interviewing, training, and team development.
Strong interpersonal and communication skills for building productive relationships with vendors, buyers, store teams, and senior management.
Demonstrated organizational and time-management abilities, with an aptitude for handling multiple priorities effectively.
Analytical thinking and problem-solving skills with a keen eye for detail.
Outdoor enthusiast: Deep passion for cycling, with enthusiasm for other outdoor activities such as skiing/snowboarding, water sports, swimming, surfing, skateboarding, and more
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Health, Vision, and Dental Insurance
Employer-Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Auto-ApplyBike & Snow Shop Lead
Webster, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski store is seeking a driven Bike & Snow Shop Lead. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to managing and developing this winning team you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees!
JOB RESPONSIBILITIES
Responsible for ensuring that your team delivers exceptional Customer Service that is consistent and above and beyond the Customer expectation.
Provide the highest quality service and in a timely manner.
Complete all required paperwork and logs correctly and completely.
Document any observed deficiencies on shop repairs that was not listed on shop ticket.
Sell additional merchandise, accessories and repair work to customers.
Train & develop bike shop associates and evaluate them for continuous improvement.
Identify problems and opportunities and present viable solutions.
Ensure Bike Shop Employees follow company policies and procedures.
Attend Bike Clinics in store and out of store to help enhance product knowledge.
Promote Sun & Ski Sports within the local community.
Assist with various Bike/Cycling/Snow Sport Events.
Maintain communication with Store Manager (SM), District Manager (DM) and Home Office team to stay abreast of company initiatives.
Loss Prevention minimize inventory loss (internal, external, and paper) and maintain accurate cash control.
REQUIREMENTS
1+ years management experience; Ability to manage, motivate and develop.
2+ years retail and or Bike Shop experience; Knowledge of business operations & shrink reduction.
Talent in networking, recruiting, interviewing, training, and developing others.
Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team, and Upper Management.
Must have organizational and time management skills, with ability to multitask.
Analytical and problem-solving skills, as well as attention to detail a must.
Outdoor Enthusiast: Passion for cycling activities, as well as, ski/snowboard, water sports, surf/swim, skate/skateboard and more!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
Bike Builder
Spring, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a Bike Builder. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!
JOB RESPONSIBILITIES
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
Complete paperwork and logs correctly and completely.
Report any discrepancies and follow the process to correct quickly and accurately.
Professional communication with Supervisor(s):
Communicate any manufacturers' defect, damage, or missing parts prior to bike build.
Communicate any unusual problems that may need further assistance to complete the bike build in a timely manner and with high standards.
Adhere to safety procedures regarding lifting and use of tools and equipment.
Maintain an organized and clean work area.
REQUIREMENTS
Ability to work quickly, efficiently, and accurately.
Availability to work a flexible schedule based on business needs, including evenings and weekends.
Strong organizational skills and attention to detail.
Knowledge of all bike-building standards for various models.
Basic computer skills.
Contributing to sales results by learning product knowledge, services, and communicate these effectively to the customer.
Preferred: Bike industry, retail, and/or Customer Service experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
Auto-ApplySoftgoods Coordinator
Katy, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is looking for a Softgoods Coordinator to lead our Apparel and Footwear departments with energy and purpose! In this role, you'll lead a customer-focused, high-performing team dedicated to revolutionizing the shopping experience through exceptional service, merchandising excellence, and a fun, interactive environment. You'll drive results, streamline processes, and help build a team culture rooted in teamwork, excitement, and success. If you're ready to take your retail career to the next level - and have a blast doing it - we'd love to have you on board!
JOB RESPONSIBILITIES
Serve in a supervisory capacity, including opening and closing the store.
Lead by example, ensuring your team consistently delivers exceptional customer service that exceeds expectations.
Train and develop team members on selling techniques and promote a culture of continuous improvement.
Increase sales through product knowledge communication and by sharing enthusiasm with both team and customers.
Analyze store performance and implement strategic action plans to drive results and maintain accountability.
Identify challenges and opportunities, providing viable solutions that support operational success.
Maintain an engaging visual merchandising presentation consistent with brand standards.
Ensure employee compliance with all company policies and procedures.
Lead and participate in in-store events, product knowledge clinics, and community outreach.
Represent and promote the Sun & Ski Sports brand within the local community.
Communicate regularly with the General Manager, District Manager, and Home Office to stay aligned with company goals.
Assist in managing store expenses and payroll, including planning, delegation, and adapting to evolving business needs.
Support Loss Prevention initiatives, minimizing inventory loss and ensuring accurate cash control.
REQUIREMENTS
1+ years of management experience, with the ability to lead, motivate, and develop others.
Knowledge of retail operations, including shrink reduction and inventory control practices.
Strong skills in recruiting, interviewing, training, and team development.
Exceptional interpersonal and communication abilities, with a talent for building relationships with vendors, buyers, teammates, and leadership.
Excellent organizational and time management skills, with the ability to multi-task in a fast-paced environment.
Proven analytical and problem-solving skills, with a sharp attention to detail.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Health, Vision, and Dental Insurance
Employer Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Auto-Apply
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a driven Cashier. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll help cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals.
JOB RESPONSIBILITIES
Create a great first impression of our store to all customers by greeting them with enthusiasm and a genuine smile as they enter our store.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Know the location of all merchandise in the store so that you can promptly and correctly direct them to the area of the store with the items they are seeking.
Remain familiar with the merchandise carried in the store in order to answer basic customer questions.
Know each store employee's areas of expertise to assist customers.
Be prepared to assist on the sales floor and other areas of the store, as business needs dictate.
Ensure that you are aware of current advertised items and specials.
Perform all cash register/point-of-sale functions accurately and efficiently, such as: sales, returns, exchanges, credit card sales, layaways, special orders, transfer in/out, etc.
Process all forms of payment according to policy.
Open and close the cash register daily without need for supervision.
Maintain an organized, clean and well stock Front Desk/Cash Wrap area.
Answer the telephone in a polite and enthusiastic manner; then direct the call to the appropriate department or employee.
Be readily able to give clear and concise directions to the store to calling customers.
Notify management of any suspicious people or situations.
Loss Prevention, maintain accurate cash control and minimize inventory losses.
REQUIREMENTS
Preferred: Outdoor Enthusiast
Preferred: Cashier experience
Exceptional interpersonal and communication skills
Strong basic math skills, with attention to detail and ability to multitask.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Employee Purchase Discount
Auto-ApplySki Technician
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is seeking a driven Ski Technician. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! This is an amazing opportunity for a dynamic individual.
JOB RESPONSIBILITIES
Greet and assist customers with enthusiasm and a genuine smile.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Determine customers' equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.
Adhere to safety procedures regarding use of tools and equipment.
Complete accurate work order paperwork and prioritize work orders in an expedient manner.
Ensure pricing is accurate, including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features, and benefits, as well as ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Attend product knowledge clinics/camps.
Notify Management of any suspicious people or situations
Loss Prevention - maintain accurate cash control and minimize inventory losses.
REQUIREMENTS
Ski and/or snowboard tuning experience.
Preferred: 1 year service technician experience.
Preferred: Retail and Customer Service experience.
Strong selling and customer service skills.
Exceptional interpersonal and communication skills.
Basic computer skills, with ability to learn the register.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount
INTERNAL APPLICANTS ONLY - Part-Time Retail Supervisor
Friendswood, TX job
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
Job Description
Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.
Opportunity knocks at the Lakeshore Learning Store. Are you ready?
You don't need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience-all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.
Providing great customer service isn't just a goal-it's the essence of who we are.
Our energetic and friendly approach to exceeding each customer's expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Lakeshore Learning Store managers have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.
Responsibilities
Building Talent
Support the recruitment and development of the sales team
Support the training and development of new sales associates
Provide ongoing coaching and feedback to team members
Assist in driving workplace engagement and motivation within the store
Building Service Standards
Surpass expectations regarding customer service and empowers team to adhere to customer service protocols
Seek and communicate customer feedback regarding school and home use of products
Build a unique and lasting relationship with customers
Train staff on new products and promotions
Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards
Building Revenue and Operational Excellence
Assist in inventory management and stock control
Help with cash handling and reconciliation processes
Operate as keyholder with responsibility to support opening/closing of store and cash registers
Assist in employee scheduling and payroll approvals to support optimal staffing
Support sales initiatives, promotional activities, and the retail store's outreach programs to raise awareness and foster relationships that support Lakeshore's goals
Qualifications
Essential Skills and Attributes
Passion for providing excellent customer service
Positive and proactive approach to management and working as a team
Excellent communication and training skills
Exceptional time management and organizational skills
Ability to demonstrate company standards and reinforce them with the entire team
Strong desire to recognize and reward achievements-big and small
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask to meet simultaneous demands
Requirements
1-year related retail management experience
Ability to work a flexible schedule, including nights and weekends
Knowledge of retail POS systems
Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
Additional Information
And here's our end of the bargain!
Competitive compensation based on skills and experience
Quarterly bonus program
401(k) retirement plan
Generous employee discount
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.
To learn more about Lakeshore, visit
*********************************
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.
To learn about how we collect and use Applicant information, please visit our
Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the
E-Verify Participation Poster and Know Your Rights Poster
in
English
and
Spanish
for more information.
Part-Time Retail Sales Associate
Shenandoah, TX job
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
Job Description
A day in the store looks like this:
As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience-all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.
Providing great customer service isn't just a goal-it's the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Qualifications
Got the skills and experience? Here's what we're looking for:
Previous retail experience a plus
Ability to work part-time, flexible schedule, including nights and weekends
Knowledge of cash register/POS systems a plus
Customer Engagement
Greet and assist customers promptly and courteously
Maintain product knowledge to assist customers effectively
Resolve customer issues or escalate as needed
Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
Building Service Standards (Sales and Merchandising)
Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom and common areas are tidy and presentable
Replenish stock and manage inventory on the sales floor
Support the meeting of store and team sales targets while also increasing customer loyalty
Assist with merchandising and store displays
Process transactions accurately and efficiently
Operational Excellence and Team Support
Participate in training programs and staff meetings
Assist in providing peer training and support to new team members
Seek feedback and actively engage in personal development
Physical Requirements
Ability to climb a ladder
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Additional Information
Benefits Package - and here's our end of the bargain!
Competitive compensation based on skills and experience
Generous employee discount on products that make you smarter
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.
To learn more about Lakeshore, visit *********************************
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
Bike Sales Coordinator
Houston, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is seeking a driven, energetic, and customer-focused Bike Sales Coordinator to revolutionize the customer experience in our store. If you thrive in a team environment and have the drive to be #1, this is your opportunity to lead and make an impact!
JOB RESPONSIBILITIES
Champion a customer-first culture, ensuring every guest receives exceptional service that exceeds expectations.
Deliver prompt, high-quality bike services, repairs, and fittings tailored to each customer's needs.
Train and develop store associates on effective selling strategies and product knowledge with a focus on continuous improvement.
Coach and inspire your team to reach individual and store goals in a motivating, team-oriented environment.
Oversee the visual presentation of the bike department to ensure a compelling, brand-aligned shopping experience.
Keep merchandising fresh and customer-friendly, adhering to Sun & Ski standards.
Monitor and minimize inventory shrink, enforce accurate cash handling, and uphold operational integrity.
Ensure full adherence to company policies and procedures across your team.
Actively participate in bike clinics (both in-store and off-site) to stay ahead of product trends and enhance your team's expertise.
Represent Sun & Ski Sports within the local cycling community, promoting our brand and building relationships.
Support and lead bike/cycling events, cultivating a vibrant and engaged customer base.
Maintain clear and consistent communication with store leadership and corporate partners to align with company goals and initiatives.
Identify challenges and opportunities within your department and propose innovative, actionable solutions.
REQUIREMENTS
1+ years of management experience, preferably in a retail or specialty shop environment.
2+ years of experience in retail sales and/or working in a bike shop.
Solid understanding of business operations, including inventory control and shrink reduction strategies.
Proven ability in networking, recruiting, interviewing, training, and team development.
Strong interpersonal and communication skills for building productive relationships with vendors, buyers, store teams, and senior management.
Demonstrated organizational and time-management abilities, with an aptitude for handling multiple priorities effectively.
Analytical thinking and problem-solving skills with a keen eye for detail.
Outdoor enthusiast: Deep passion for cycling, with enthusiasm for other outdoor activities such as skiing/snowboarding, water sports, swimming, surfing, skateboarding, and more
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Health, Vision, and Dental Insurance
Employer-Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Bike & Ski Hardgoods Coordinator
Katy, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a driven Hardgoods (Bike & Snow) Department Coordinator. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer service experience. In addition to managing and developing this winning team, you will also streamline processes and cultivate and environment that is exciting, interactive, and fun for both customers and associates!
JOB RESPONSIBILITIES
This is a supervisory role that includes opening and closing the store.
Responsible for ensuring that your team delivers exceptional Customer Service that is consistent and above and beyond the customers' expectations.
Provide the highest quality bike service and in a timely manner.
Train & develop store team on selling strategies and continuous improvement.
Develop creative plans and strategies to increase store sales through business analysis, action planning, and consistent accountability
Maintain department visual presentation that is consistent with company standards and creates an inspiring shopping experience.
Identify problems and opportunities and present viable solutions.
Ensure employees follow company policies and procedures.
Attend Bike &Snow sports Clinics in-store and out of the store to help enhance product knowledge.
Promote Sun & Ski within the local cycling community.
Assist with various Bike/Cycling Events.
Maintain communication with Store Manager (SM), District Manager (DM) and Home Office team to stay abreast of company initiatives.
Loss Prevention, minimize inventory loss (internal, external, and paper) and maintain accurate cash control.
REQUIREMENTS
1+ years of management experience; Ability to manage, motivate and develop
2+ years retail and or Bike Shop experience; Knowledge of business operations & shrink reduction.
Talent in networking, recruiting, interviewing, training and developing others
Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team and Upper Management.
Must have organizational and time management skills, with ability to multi-task.
Analytical and problem-solving skills, as well as attention to detail a must.
Outdoor Enthusiast: Passion for cycling activities, as well as, ski/snowboard, water sports, surf/swim, skate/skateboard and more!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Available to Full-Time Employees
Health, vision, dental
Employer Paid basic life insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid time off
401 (k) Plan + Company Match
Employee Purchase Discount
Auto-Apply
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Our Sun & Ski Sports store is seeking a Bike Builder. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!
JOB RESPONSIBILITIES
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
Complete paperwork and logs correctly and completely.
Report any discrepancies and follow the process to correct quickly and accurately.
Professional communication with Supervisor(s):
Communicate any manufacturers' defect, damage, or missing parts prior to bike build.
Communicate any unusual problems that may need further assistance to complete the bike build in a timely manner and with high standards.
Adhere to safety procedures regarding lifting and use of tools and equipment
Maintain an organized and clean work area.
REQUIREMENTS
Ability to work quickly, efficiently, and accurately.
Availability to work a flexible schedule based on business needs, including evenings and weekends.
Strong organizational skills and attention to detail.
Knowledge of all bike-building standards for various models.
Basic computer skills.
Contributing to sales results by learning product knowledge, services, and communicate these effectively to the customer.
Preferred: Bike industry, retail, and/or Customer Service experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Available to Full-Time Employees
Health, vision, dental
Employer Paid basic life insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid time off
401 (k) Plan + Company Match
Employee Purchase Discount
Auto-ApplySoftgoods Coordinator
Katy, TX job
Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.
SUMMARY
Sun & Ski Sports is looking for a Softgoods Coordinator to lead our Apparel and Footwear departments with energy and purpose! In this role, you'll lead a customer-focused, high-performing team dedicated to revolutionizing the shopping experience through exceptional service, merchandising excellence, and a fun, interactive environment. You'll drive results, streamline processes, and help build a team culture rooted in teamwork, excitement, and success. If you're ready to take your retail career to the next level - and have a blast doing it - we'd love to have you on board!
JOB RESPONSIBILITIES
Serve in a supervisory capacity, including opening and closing the store.
Lead by example, ensuring your team consistently delivers exceptional customer service that exceeds expectations.
Train and develop team members on selling techniques and promote a culture of continuous improvement.
Increase sales through product knowledge communication and by sharing enthusiasm with both team and customers.
Analyze store performance and implement strategic action plans to drive results and maintain accountability.
Identify challenges and opportunities, providing viable solutions that support operational success.
Maintain an engaging visual merchandising presentation consistent with brand standards.
Ensure employee compliance with all company policies and procedures.
Lead and participate in in-store events, product knowledge clinics, and community outreach.
Represent and promote the Sun & Ski Sports brand within the local community.
Communicate regularly with the General Manager, District Manager, and Home Office to stay aligned with company goals.
Assist in managing store expenses and payroll, including planning, delegation, and adapting to evolving business needs.
Support Loss Prevention initiatives, minimizing inventory loss and ensuring accurate cash control.
REQUIREMENTS
1+ years of management experience, with the ability to lead, motivate, and develop others.
Knowledge of retail operations, including shrink reduction and inventory control practices.
Strong skills in recruiting, interviewing, training, and team development.
Exceptional interpersonal and communication abilities, with a talent for building relationships with vendors, buyers, teammates, and leadership.
Excellent organizational and time management skills, with the ability to multi-task in a fast-paced environment.
Proven analytical and problem-solving skills, with a sharp attention to detail.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate + Commission
Health, Vision, and Dental Insurance
Employer Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan + Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips