Dufry jobs in San Jose, CA

Job Details Almaden - San Jose, CA $19.00 - $22.00 HourlyDescription Staffer (Retail Sales Associate) (Level 1) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager Compensation: $16-$19 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service and Product Management Be an expert in your department/zone to consistently deliver WOW customer service through engagement, uncovering needs, making product and/or service recommendations, and utilizing SB tools (Sale Saver and Affirm). Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Customers find you approachable and are comfortable coming to you with questions, concerns, or issues. Assist team members with merchandising products and projects including markdowns, retags, signage, and support other zones such as ringing at POS (point of sale) as needed. Work closely with your lead and manager to understand business goals. Maintain effective communication with team members through email and verbal communication. Consistently ensure store signage and displays are accurate, enticing and informative. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store. Staff Experience Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff. Maintain open communication within your zone/department and with staff and customers. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Is a self-starter and understands how to prioritize daily workload. Qualifications Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms.). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details San Ramon - SAN RAMON, CA Full-Time/Part-Time $16.50 - $18.00 Hourly Day RetailDescription Receiving Staffer (Level 1) Reports to: Warehouse Lead and Manager Compensation: $16.50-$18, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Full Description Summary: A Receiving Staffer plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise received according to company standards. A workday consists of varied responsibilities such as loading and unloading delivery trucks, unpacking and censoring new products, prepping them for the sales floor. You'll be one of the first to see the new product as it arrives, help receive all inbound deliveries, and prep all outgoing products. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of the department are being met and the daily task list and projects are completed in a timely manner with a positive attitude. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do: Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Receiving Duties Work closely with your lead and manager to understand business goals. Perform your duties (loading/unloading delivery trucks, receiving incoming product, hard-tagging, hanging, sku-tagging, delivering product to the floor, cycle counts, transfers, and/or fulfillment) accurately, safely, and according to company policy in a timely and efficient manner. Maintain effective communication with team members and buyers through email and verbal communication. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the business. Occasional truck driving duties Staff Experience: Maintain a clean, organized, and safe work environment for customers and staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Qualifications Qualifications Previous warehouse or industry experience (preferred, but not required). A self-starter and understands how to prioritize daily workload. Detail-oriented and multitasking skills Some computer skills. Flexibility and adaptability as your role day to day might change. Must be able to operate a pallet jack, lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Good analytical and problem-solving skills Excellent time management, organization and administrative skills Available to work before and during operating hours, which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Truck driving experience is a plus, but all candidates must be willing to learn and drive trucks on occasion. Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Entry Bryant - SAN FRANCISCO, CA Full-Time/Part-Time $20.00 - $23.00 Hourly Day RetailDescription STAFFER (Retail Associate) (LEVEL 2) Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager. Supervises: Assigned Department Staff. Compensation: $20-$23, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal, Part-time and Full-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Senior Staffer knows their zone/department inside and out, needs little supervision from management, and desires to maintain the Sports Basement brand with their leadership skills. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and you continuously work to uplift staff in their zone. You assist with the day-to-day management of the zone/department by ensuring daily task lists are completed, delegating roles to staffers in their zone/department, and following through on projects. You provide WOW customer service and are a role model for fellow staffers. You understand what makes Sports Basement awesome and unique. You typically do not have staff to oversee, but will step up as needed to ensure the work gets done, and will work primarily on the sales floor in their assigned zone/department. If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service Provide outstanding (WOW) customer service. Train SB staff when needed to utilize SB tools to create WOW experiences. Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service. Your Manager or General Manager can require you to be a POS Level 4 as a part of your Senior Staffer requirements. Learn to implement SB's Security Policy. Product Management Identify merch priorities for their zone/department and work with their lead and manager to create a daily plan of action. Work with their Supervising Manager to learn and understand department goals, maintain cleanliness & organization within the zone/department. Collaborate with the merchandising team to create awesome department/zone displays. Work with department staff and Merchandising Team, to ensure all incoming product is merchandised efficiently, effectively, and safely. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff when needed. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Remain aware of daily goals and keep track of store performance against set goals. Work with their manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understand how to prioritize daily workload. Assists to delegate and give clear instructions to store staff with oversight of the department manager; works efficiently with staff to complete daily tasks. Effectively communicate both written and verbally. Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience. Qualifications Previous retail or industry experience. A desire to grow into a leadership role. Passionate sports or outdoor enthusiast is a plus . Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail Basic computer skills Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment Time management skills and problem-solving skills Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Management Sunnyvale - SUNNYVALE, CA Full Time $23.00 - $30.00 Hourly Day RetailDescription ASSISTANT STORE MANAGER (Level 3) Reports to: Manager, Senior Manager, Assistant General Manager and General Manager. Supervises: Assigned Department Leads and Staff. Compensation: $23-$30, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a part of the management team, an Assistant Manager works directly with the Management Team to ensure the day-to-day management and operations expectations of the store are being met. An Assistant Manager is growing their leadership skills and must have the ability to make informed decisions, problem solve and effectively manage the store as a Manager on Duty (MOD). An Assistant Manager is a positive leader that contributes to the overall morale of the store, and they continuously work to uplift their staff. They understand what makes Sports Basement awesome and unique. Assistant Manager typically has oversight of one Department, and one small Area of responsibility. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Responsible for working with the management team to complete daily operations. Demonstrates “OK is not OK” and actively seeks out improvement opportunities for their assigned departments and personal leadership. Demonstrates the ability to delegate and give clear instructions to their store staff and holds their team accountable to working efficiently to complete daily tasks and store operations. Ability to effectively communicate both written and verbally to all levels of the business. Provides support to the sales floor during peak periods or when the need arises. Understands the charm of Sports Basement, creating a positive and fun vibe that elevates the customer and staff experience. Customer Service Able to provide outstanding (WOW) customer service. Ensures all level 1-2 staff are trained and implementing SB tools to create and provide WOW customer service; providing feedback in the moment when standards are not being met. Expert in home department and proficient in most departments able to provide excellent on-the-spot customer service. Responds to MOD calls throughout all departments and knows when to involve a Manager or Senior Manager. Learning to implement and set expectations for SB's Security Policy. Product Management Identifies merch priorities for their department and create a daily plan of action. Works with their Supervising Manager to determine department goals, maintain cleanliness & organization, create aesthetic appeal and monitor inventory management. Communicates with Buyers to improve product management. Ensures product is getting out in a timely manner and works with department staff, and Merchandising Team, to ensure all incoming product is merchandised efficiently and effectively. Staff Experience & Development Maintains open communication; department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively works to support diversity and inclusion in your store. Proactively manages assigned department staff by conducting training and writing achievable review goals with assistance from Senior Manager or above. Utilizes all company training resources to keep up to date for both self and assigned department staff. Business Experience Stays up-to-date with all company information and quickly implements department initiatives. Understands payroll goals in relation to day-to-day staffing needs. Partners with Assistant General Manager or General Manager to review reports and other tools that impact sales and performance. Works with a supervising manager to identify assigned department staffing needs, reviews applications and conducts interviews, keeping diversity and inclusion efforts top priority. Awareness of all HR, scheduling tools, rentals systems and business tools. Qualifications Previous retail or industry experience. Recent experience as an asst. Manager, Lead or Shift Supervisor or a desire to grow into a leadership role. A proven track record of providing constructive feedback based on performance and able to set daily and weekly tasks lists for staff. Able to create WOW experience for every customer. Strong verbal and written communication with customers and staff. Internal Candidates: Awareness of all HR, scheduling tools and business tools: including but not limited to Google Docs, Paycom, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms) that are pertinent to their role. Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Sunnyvale - SUNNYVALE, CA Full-Time/Part-Time $24.00 - $30.00 Hourly Any RetailDescription Senior Bike Mechanic (Level 4) Reports to: Manager, Sr. Manager, Assistant General Manager and General Manager Supervises: Assigned department staff Compensation: $24-30 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool (full-time staff). 40% off our already low prices. . . for life! (after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Up to $1,000 per year in event and race fee reimbursements. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Full Description Summary: A Senior Bike Mechanic knows their zone/department inside and out, and has a desire to grow their leadership skills. You work directly with the Management team to ensure the day-to-day operations and expectations of your zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and continuously works to uplift staff in your zone. You assist with the day-to-day management of the zone/department by creating daily task lists, delegating roles to staffers in your zone/department, and following through on projects. You demonstrate WOW customer service and are a role model for fellow staffers. You walk our customers through the bike evaluation process, noting their concerns, and speak to potential issues you find with their bikes. Communication and problem-solving skills will compliment your mechanical aptitude to help you succeed in this position.You understand what makes Sports Basement awesome and unique. You typically have oversight of work primarily in the bike shop. Bike mechanics and bike aficionados will find a home away from home in our bike shops. You'll have the chance to get your hands dirty in the workshop and share your wealth of bike knowledge with our customers. Our goal is to be THE go-to bike shop in our community with the highest level of service and utmost integrity in serving our customers needs. The ability to come up with new ideas and be flexible with frequent change is a must. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do: Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems Customer Service / Service Writing You greet and help 100% of Service customers and call for help when appropriate. WOW Customer Service: Make contact, meet basic needs, engage, create ambassadors. You have completed all applicable SBU training, you are knowledgeable and able to effectively communicate about all products and services in your zone. You utilize SB tools (Sales Saver, JSY, LYP and Lightspeed) to deliver wow customer service. You provide clear and concise communication (verbal and written) with customers about work orders. A high level understanding of service writing that aligns with Sports Basement's values. Mechanic Metrics Your average dollars in labor is >$660 AND >$110/hr for FT ; PT average is >$110/hr for a score of 4. Your repairs/builds are complete at expected pace and thorough to ensure customer satisfaction. Proficient at building all bikes, shock maintenance. all hydraulic brake servicing,electronic shifting of major brands, tubular tire and tubeless tire set up and with all hydraulic brake servicing. You handle all parts ordering and work flow of the shop. You are proficient in Lightspeed. The work you perform aligns with weekly summaries and information is filled out for both customer and staff accurately and thoroughly You utilize opportunities to educate/train floor staff in their service writing ability Your bench/work area is always immaculate You effectively utilize communication tools to share what's new and what's changed. You proactively improve your skills and product knowledge through additional SBU and vendor training, product use, and participation in those activities. Make sure all mechanics are charging adequately for their time and know when and where to JSY labor charges. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff Other duties may be assigned from time to time. Business Experience Proficient in parts ordering. Stay up-to-date with all company information and quickly implement department initiatives. Maintain awareness of daily goals and keep track of store performance against set goals. Work with a supervising manager to identify assigned department staffing needs, reviews applications and conducts interviews, keeping diversity and inclusion efforts top priority. Work closely with your manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understands how to prioritize daily workload Assist with delegating and give clear instructions to store staff with oversight from the manager; work efficiently with staff to complete daily tasks. Effectively communicate both written and verbally Understand the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience Qualifications Qualifications: Previous retail or industry experience. Know how to do a tubular and tubeless tire set up. Wheel building is required. Proficient in parts ordering. Clear passion for cycling and an advocate for all things bikes. Recent experience as a department Lead or Bike Mechanic. Have a desire to grow into a leadership role. Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Experienced San Ramon - SAN RAMON, CA Full-Time/Part-Time $18.00 - $24.00 Hourly Day RetailDescription Sports Basement San Ramon is looking for an experienced merchandiser. The ideal candidate would have previous experience working as a merchandiser for a retail store, work 30+ hours a week, and someone looking for growth. SENIOR STAFFER of Merchandising. Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager. Compensation: $18-$24, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Senior Staffer knows their zone/department inside and out, needs little supervision from management, and desires to maintain the Sports Basement brand with their leadership skills. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and you continuously work to uplift staff in their zone. You assist with the day-to-day management of the zone/department by ensuring daily task lists are completed, delegating roles to staffers in their zone/department, and following through on projects. You provide WOW customer service and are a role model for fellow staffers. You understand what makes Sports Basement awesome and unique. You typically do not have staff to oversee, but will step up as needed to ensure the work gets done, and will work primarily on the sales floor in their assigned zone/department. If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service Provide outstanding (WOW) customer service. Train SB staff when needed to utilize SB tools to create WOW experiences. Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service. Your Manager or General Manager can require you to be a POS Level 4 as a part of your Senior Staffer requirements. Learn to implement SB's Security Policy. Product Management Identify merch priorities for their zone/department and work with their lead and manager to create a daily plan of action. Work with their Supervising Manager to learn and understand department goals, maintain cleanliness & organization within the zone/department. Collaborate with the merchandising team to create awesome department/zone displays. Work with department staff and Merchandising Team, to ensure all incoming product is merchandised efficiently, effectively, and safely. Work with the buying team on product feedback. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff when needed. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Remain aware of daily goals and keep track of store performance against set goals. Work with their manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understand how to prioritize daily workload. Assists to delegate and give clear instructions to store staff with oversight of the department manager; works efficiently with staff to complete daily tasks. Effectively communicate both written and verbally. Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience. Qualifications Qualifications Previous retail or industry experience. A desire to grow into a leadership role. Passionate sports or outdoor enthusiast is a plus . Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail Basic computer skills Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment Time management skills and problem-solving skills Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas).

Job Details Entry Campbell - CAMPBELL, CA $16.00 - $18.00 Hourly Day RetailStaffer-Rental/Floor/POS Staffer (Retail Sales Associate) (Level 1) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager Compensation: $16.50-$18, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal and Part-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service and Product Management Be an expert in your department/zone to consistently deliver WOW customer service through engagement, uncovering needs, making product and/or service recommendations, and utilizing SB tools (Sale Saver and Affirm). Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Customers find you approachable and are comfortable coming to you with questions, concerns, or issues. Assist team members with merchandising products and projects including markdowns, retags, signage, and support other zones such as ringing at POS (point of sale) as needed. Work closely with your lead and manager to understand business goals. Maintain effective communication with team members through email and verbal communication. Consistently ensure store signage and displays are accurate, enticing and informative. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store. Staff Experience Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff. Maintain open communication within your zone/department and with staff and customers. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Is a self-starter and understands how to prioritize daily workload. Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms. Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Sunnyvale - SUNNYVALE, CA $17.00 - $30.00 HourlyDescription SNOW TECHNICIAN (Ski Shop) (Level 2-4) Reports to: Lead, Assistant Manager, Manager. Sr. Manager, Assistant General Manager, and General Manager. Compensation: $17-$36, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a Snow Technician, you will repair and service ski and snowboard equipment. You'll inspect equipment to determine tuning and repair needs. You'll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. General Duties Ensure WOW customer experience with efficient, friendly service both in person and via telephone. Edge/Wax and tune skis and snowboards in a safe and efficient manner. Installing/Testing bindings of skis and snowboards in a safe and efficient manner. Stock and clean repair area. Assist customers with shopwork intake and pick-up using Wintersteiger. Manage/Oversee shop work going to and from Tune-Center in Oakland. Clearly communicate and consult with customers on service and repair related issues. Assist on the sales floor with customers during busy times. Effectively communicate with other employees both in person and via telephone/radio. Work closely with your lead and manager to understand business goals. Staff Experience & Development Maintain a clean, organized, and safe work environment for staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Other duties may be assigned from time to time. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Qualifications Qualifications Previous experience in snow repair shops. Previous experience with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred. Knowledge of the ski industry. Ski tech certifications. Previous certification with at least one binding manufacturer. Competence in; waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings. Proven ability to clearly communicate and consult with customers on service and repair related issues. Able to organize and prioritize workflow. Some inventory management of shop parts. Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Attention to detail with low error rate. Self-sufficient and team player who is willing to assist fellow team members when necessary. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department. (Training is available.) Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Stonestown - SAN FRANCISCO, CA Full-Time/Part-Time $19.18 - $22.00 Hourly Day RetailDescription STAFFER (Retail Associate) (LEVEL 1) Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager. Supervises: Assigned Department Staff. Compensation: $19.18-$22, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal, Part-time and Full-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Senior Staffer knows their zone/department inside and out, needs little supervision from management, and desires to maintain the Sports Basement brand with their leadership skills. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and you continuously work to uplift staff in their zone. You assist with the day-to-day management of the zone/department by ensuring daily task lists are completed, delegating roles to staffers in their zone/department, and following through on projects. You provide WOW customer service and are a role model for fellow staffers. You understand what makes Sports Basement awesome and unique. You typically do not have staff to oversee, but will step up as needed to ensure the work gets done, and will work primarily on the sales floor in their assigned zone/department. If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service Provide outstanding (WOW) customer service. Train SB staff when needed to utilize SB tools to create WOW experiences. Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service. Your Manager or General Manager can require you to be a POS Level 4 as a part of your Senior Staffer requirements. Learn to implement SB's Security Policy. Product Management Identify merch priorities for their zone/department and work with their lead and manager to create a daily plan of action. Work with their Supervising Manager to learn and understand department goals, maintain cleanliness & organization within the zone/department. Collaborate with the merchandising team to create awesome department/zone displays. Work with department staff and Merchandising Team, to ensure all incoming product is merchandised efficiently, effectively, and safely. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff when needed. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Remain aware of daily goals and keep track of store performance against set goals. Work with their manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understand how to prioritize daily workload. Assists to delegate and give clear instructions to store staff with oversight of the department manager; works efficiently with staff to complete daily tasks. Effectively communicate both written and verbally. Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience. Qualifications Previous retail or industry experience. A desire to grow into a leadership role. Passionate sports or outdoor enthusiast is a plus . Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail Basic computer skills Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment Time management skills and problem-solving skills Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Almaden - San Jose, CA $24.00 - $28.00 HourlyPart-time driver Transfer Truck/ Delivery driver (Level 4) Reports To: Warehouse Manager or Lead Driver, depending on location . Starting wage dependent on experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 13 fully stocked Bay Area locations and a recently opened So-Cal locations. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Pet rider program Full Description Summary: We are looking for a part-time driver (must be available Sunday/Monday). The Transfer Truck driver is key to our internal transportation network, picking up and delivering material between locations, in all local weather conditions. A typical workday includes loading and unloading a variety of materials, from 5-10 locations, and working with the Receiving department staff on site. The route is completed on a 26' box truck/van. The driver is responsible for organization on their truck to prevent damage and missed deliveries, as material varies in dimension and is not palletized. Safety is prioritized at all times. Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms.). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Bryant - SAN FRANCISCO, CA Full-Time/Part-Time $20.00 - $30.00 Hourly RetailDescription SNOW TECHNICIAN (Ski Shop) (Level 2-4) Reports to: Lead, Assistant Manager, Manager. Sr. Manager, Assistant General Manager, and General Manager. Compensation: $20-$30, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal, Part-time and Full-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a Snow Technician, you will repair and service ski and snowboard equipment. You'll inspect equipment to determine tuning and repair needs. You'll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. General Duties Ensure WOW customer experience with efficient, friendly service both in person and via telephone. Edge/Wax and tune skis and snowboards in a safe and efficient manner. Installing/Testing bindings of skis and snowboards in a safe and efficient manner. Stock and clean repair area. Assist customers with shopwork intake and pick-up using Wintersteiger. Manage/Oversee shop work going to and from Tune-Center in Oakland. Clearly communicate and consult with customers on service and repair related issues. Assist on the sales floor with customers during busy times. Effectively communicate with other employees both in person and via telephone/radio. Work closely with your lead and manager to understand business goals. Staff Experience & Development Maintain a clean, organized, and safe work environment for staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Other duties may be assigned from time to time. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Qualifications Previous experience in snow repair shops. Previous experience with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred. Knowledge of the ski industry. Ski tech certifications. Previous certification with at least one binding manufacturer. Competence in; waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings. Proven ability to clearly communicate and consult with customers on service and repair related issues. Able to organize and prioritize workflow. Some inventory management of shop parts. Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Attention to detail with low error rate. Self-sufficient and team player who is willing to assist fellow team members when necessary. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department. (Training is available.) Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Entry Redwood City - REDWOOD CITY, CA Full-Time/Part-Time $18.20 - $21.00 Hourly Day RetailDescription Staffer (Retail Sales Associate) (Level 1) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager Compensation: $18.20-$20, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service and Product Management Be an expert in your department/zone to consistently deliver WOW customer service through engagement, uncovering needs, making product and/or service recommendations, and utilizing SB tools (Sale Saver and Affirm). Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Customers find you approachable and are comfortable coming to you with questions, concerns, or issues. Assist team members with merchandising products and projects including markdowns, retags, signage, and support other zones such as ringing at POS (point of sale) as needed. Work closely with your lead and manager to understand business goals. Maintain effective communication with team members through email and verbal communication. Consistently ensure store signage and displays are accurate, enticing and informative. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store. Staff Experience Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff. Maintain open communication within your zone/department and with staff and customers. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Is a self-starter and understands how to prioritize daily workload. Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms. Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Bryant - SAN FRANCISCO, CA $25.00 - $33.00 HourlyDescription STORE MANAGER (Level 4). Specifically, Snow Department Manager. Reports to: Senior Manager or Assistant General Manager or General Manager Supervises: Assigned Department Leads, Assistant Manager, and Staff Compensation: $25-36 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Core Values It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a part of the management team, a Manager works directly with the General Manager and the Management Team, to ensure the day-to-day management and operation expectations of the store are being met, including but not limited to reviews, hiring, schedule, payroll and terminations. A Manager is a leader and must have the ability to make informed decisions, problem solve and effectively manage the store as a Manager on Duty (MOD). A Manager is a positive leader that contributes to the overall morale of the store, and they continuously work to uplift their staff and the store. They understand what makes Sports Basement awesome and unique. A Manager will have oversight of one large department or multiple smaller departments including department staff to oversee and has typically one additional area of responsibility. What you'll do Responsible for working with the management team to complete daily operations. Demonstrates “OK is not OK” and actively seeks out improvement opportunities for their assigned departments and personal leadership. Demonstrates the ability to delegate and give clear instructions to their store staff and holds their team accountable to working efficiently to complete daily tasks and store operations. Ability to effectively communicate both written and verbally to all levels of the business. Provides support to the sales floor during peak periods or when the need arises. Understands the charm of Sports Basement, creating a positive and fun vibe that elevates the customer and staff experience. Customer Service Able to provide outstanding (WOW) customer service, ensure all level 1-3 staff are providing excellent customer service and providing feedback in the moment when standards are not being met. Ensures all staff are trained and implementing SB tools to create WOW experiences. Proficient in most departments and able to provide excellent on-the-spot customer service. Responds to high-level situations or difficult customers throughout all departments and knows when to involve Assistant General Manager or General Manager. Effectively implements and sets expectations for SB's Security Policy. Product Management Identify merch priorities for their department based on business culture and strategically plan daily, weekly, monthly, and seasonal workload for staff. Works with the General Manager to determine department goals, maintain cleanliness & organization, create aesthetic appeal and monitor inventory management. Communicates with Buyers to improve product management. Works with the department staff, and Merchandising Team, to ensure product is getting out in a timely manner and works with other MODs to ensure all incoming product is merchandised efficiently and effectively. Staff Experience & Development Maintain open communication; staff across all levels find you approachable and are comfortable coming to you with questions, concerns or issues. Actively work to support diversity and inclusion in your store. Proactively manage assigned department staff by conducting training, writing achievable review goals, and assisting staff in their development. Is aware of all training resources and utilizes them to keep up to date with all company training for self and assigned department staff. Business Experience Stays up-to-date with all company information and quickly implements all initiatives. Understands Payroll pars and aligns with the Store's Payroll goals. Partners with Assistant General Manager or General Manager to utilize reports and other tools to make decisions to impact performance/sales positively. Identifies assigned department staffing needs, reviews applications, interviews and hires effectively (with GM approval), keeping diversity and inclusion efforts top priority. Experience with all HR, scheduling tools, rentals systems and business tools. Participates in marketing conversations and champions impactful events for the store. Qualifications Qualifications Previous retail or industry experience. Recent experience as a Manager, Lead or Shift Supervisor (10+ staff members) A proven track record of providing constructive feedback based on performance and able to set daily and weekly tasks lists for staff. Exposure to goal planning and driving a team to achieve increased sales and service Able to create that WOW experience for every customer. Strong verbal and written communication with customers, and staff. Experience in identifying staffing needs, and recruiting and a diverse team Internal Candidates: Experience using all HR, scheduling tools, rental systems and business tools: including but not limited to Google Docs, Paycom, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori that are pertinent to their role. Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Experienced Walnut Creek - WALNUT CREEK, CA Full-Time/Part-Time $16.50 - $22.00 Hourly Day RetailDescription Staffer (Retail Sales Associate) (Level 1) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager Compensation: $16-$19 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service and Product Management Be an expert in your department/zone to consistently deliver WOW customer service through engagement, uncovering needs, making product and/or service recommendations, and utilizing SB tools (Sale Saver and Affirm). Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Customers find you approachable and are comfortable coming to you with questions, concerns, or issues. Assist team members with merchandising products and projects including markdowns, retags, signage, and support other zones such as ringing at POS (point of sale) as needed. Work closely with your lead and manager to understand business goals. Maintain effective communication with team members through email and verbal communication. Consistently ensure store signage and displays are accurate, enticing and informative. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store. Staff Experience Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff. Maintain open communication within your zone/department and with staff and customers. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Is a self-starter and understands how to prioritize daily workload. Qualifications Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms.). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Sunnyvale - SUNNYVALE, CA $19.50 - $22.00 HourlyDescription Staffer (Retail Sales Associate) (Level 1) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager Compensation: $19.50-$22 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service and Product Management Be an expert in your department/zone to consistently deliver WOW customer service through engagement, uncovering needs, making product and/or service recommendations, and utilizing SB tools (Sale Saver and Affirm). Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Customers find you approachable and are comfortable coming to you with questions, concerns, or issues. Assist team members with merchandising products and projects including markdowns, retags, signage, and support other zones such as ringing at POS (point of sale) as needed. Work closely with your lead and manager to understand business goals. Maintain effective communication with team members through email and verbal communication. Consistently ensure store signage and displays are accurate, enticing and informative. Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store. Staff Experience Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff. Maintain open communication within your zone/department and with staff and customers. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Is a self-starter and understands how to prioritize daily workload. Qualifications Qualifications Previous retail or industry experience (preferred, but not required). Knowledge of the gear in the assigned department/zone. Working knowledge of POS payment systems (preferred, but not required). Ability to create a WOW experience for every customer. A self-starter and understand how to prioritize daily workload. Strong verbal and written communication with customers and staff, assist customers in an enthusiastic and courteous manner. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training is available on these software platforms.). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Bryant - SAN FRANCISCO, CA Full-Time/Part-Time $24.00 - $30.00 Hourly Any RetailDescription Senior Bike Mechanic (Level 4) Reports to: Lead, Manager, Sr. Manager, Assistant General Manager and General Manager Supervises: Assigned department staff Compensation: $24-30 an hour, non-exempt position. Specific starting wages are dependent on location and experience. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool (full-time staff). 40% off our already low prices. . . for life! (after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Up to $1,000 per year in event and race fee reimbursements. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Full Description Summary: A Senior Bike Mechanic knows their zone/department inside and out, and has a desire to grow their leadership skills. You work directly with the Management team to ensure the day-to-day operations and expectations of your zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and continuously works to uplift staff in your zone. You assist with the day-to-day management of the zone/department by creating daily task lists, delegating roles to staffers in your zone/department, and following through on projects. You demonstrate WOW customer service and are a role model for fellow staffers. You walk our customers through the bike evaluation process, noting their concerns, and speak to potential issues you find with their bikes. Communication and problem-solving skills will compliment your mechanical aptitude to help you succeed in this position.You understand what makes Sports Basement awesome and unique. You typically have oversight of work primarily in the bike shop. Bike mechanics and bike aficionados will find a home away from home in our bike shops. You'll have the chance to get your hands dirty in the workshop and share your wealth of bike knowledge with our customers. Our goal is to be THE go-to bike shop in our community with the highest level of service and utmost integrity in serving our customers needs. The ability to come up with new ideas and be flexible with frequent change is a must. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do: Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems Customer Service / Service Writing You greet and help 100% of Service customers and call for help when appropriate. WOW Customer Service: Make contact, meet basic needs, engage, create ambassadors. You have completed all applicable SBU training, you are knowledgeable and able to effectively communicate about all products and services in your zone. You utilize SB tools (Sales Saver, JSY, LYP and Lightspeed) to deliver wow customer service. You provide clear and concise communication (verbal and written) with customers about work orders. A high level understanding of service writing that aligns with Sports Basement's values. Mechanic Metrics Your average dollars in labor is >$660 AND >$110/hr for FT ; PT average is >$110/hr for a score of 4. Your repairs/builds are complete at expected pace and thorough to ensure customer satisfaction. Proficient at building all bikes, shock maintenance. all hydraulic brake servicing,electronic shifting of major brands, tubular tire and tubeless tire set up and with all hydraulic brake servicing. You handle all parts ordering and work flow of the shop. You are proficient in Lightspeed. The work you perform aligns with weekly summaries and information is filled out for both customer and staff accurately and thoroughly You utilize opportunities to educate/train floor staff in their service writing ability Your bench/work area is always immaculate You effectively utilize communication tools to share what's new and what's changed. You proactively improve your skills and product knowledge through additional SBU and vendor training, product use, and participation in those activities. Make sure all mechanics are charging adequately for their time and know when and where to JSY labor charges. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff Other duties may be assigned from time to time. Business Experience Proficient in parts ordering. Stay up-to-date with all company information and quickly implement department initiatives. Maintain awareness of daily goals and keep track of store performance against set goals. Work with a supervising manager to identify assigned department staffing needs, reviews applications and conducts interviews, keeping diversity and inclusion efforts top priority. Work closely with your manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understands how to prioritize daily workload Assist with delegating and give clear instructions to store staff with oversight from the manager; work efficiently with staff to complete daily tasks. Effectively communicate both written and verbally Understand the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience Qualifications Qualifications: Previous retail or industry experience. Know how to do a tubular and tubeless tire set up. Wheel building is required. Proficient in parts ordering. Clear passion for cycling and an advocate for all things bikes. Recent experience as a department Lead or Bike Mechanic. Have a desire to grow into a leadership role. Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail. Basic computer skills. Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Time management and problem-solving skills. Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (Training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details San Ramon - SAN RAMON, CA Seasonal $17.00 - $30.00 Hourly RetailDescription SNOW TECHNICIAN (Ski Shop) (Level 2-4) Reports to: Lead, Assistant Manager, Manager. Sr. Manager, Assistant General Manager, and General Manager. Compensation: $17-$30, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal, Part-time and Full-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a Snow Technician, you will repair and service ski and snowboard equipment. You'll inspect equipment to determine tuning and repair needs. You'll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. General Duties Ensure WOW customer experience with efficient, friendly service both in person and via telephone. Edge/Wax and tune skis and snowboards in a safe and efficient manner. Installing/Testing bindings of skis and snowboards in a safe and efficient manner. Stock and clean repair area. Assist customers with shopwork intake and pick-up using Wintersteiger. Manage/Oversee shop work going to and from Tune-Center in Oakland. Clearly communicate and consult with customers on service and repair related issues. Assist on the sales floor with customers during busy times. Effectively communicate with other employees both in person and via telephone/radio. Work closely with your lead and manager to understand business goals. Staff Experience & Development Maintain a clean, organized, and safe work environment for staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Other duties may be assigned from time to time. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Qualifications Previous experience in snow repair shops. Previous experience with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred. Knowledge of the ski industry. Ski tech certifications. Previous certification with at least one binding manufacturer. Competence in; waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings. Proven ability to clearly communicate and consult with customers on service and repair related issues. Able to organize and prioritize workflow. Some inventory management of shop parts. Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Attention to detail with low error rate. Self-sufficient and team player who is willing to assist fellow team members when necessary. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department. (Training is available.) Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details Walnut Creek - WALNUT CREEK, CA Full-Time/Part-Time $17.00 - $25.00 Hourly RetailDescription SNOW TECHNICIAN (Ski Shop) (Level 2-4) Reports to: Lead, Assistant Manager, Manager. Sr. Manager, Assistant General Manager, and General Manager. Compensation: $17-$25, non-exempt position. Specific starting wages are dependent on location and experience. Seasonal, Part-time and Full-time positions available. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: As a Snow Technician, you will repair and service ski and snowboard equipment. You'll inspect equipment to determine tuning and repair needs. You'll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. General Duties Ensure WOW customer experience with efficient, friendly service both in person and via telephone. Edge/Wax and tune skis and snowboards in a safe and efficient manner. Installing/Testing bindings of skis and snowboards in a safe and efficient manner. Stock and clean repair area. Assist customers with shopwork intake and pick-up using Wintersteiger. Manage/Oversee shop work going to and from Tune-Center in Oakland. Clearly communicate and consult with customers on service and repair related issues. Assist on the sales floor with customers during busy times. Effectively communicate with other employees both in person and via telephone/radio. Work closely with your lead and manager to understand business goals. Staff Experience & Development Maintain a clean, organized, and safe work environment for staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Other duties may be assigned from time to time. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan. Stock options program (full-time staff). Flexible schedule for students. Qualifications Previous experience in snow repair shops. Previous experience with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred. Knowledge of the ski industry. Ski tech certifications. Previous certification with at least one binding manufacturer. Competence in; waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings. Proven ability to clearly communicate and consult with customers on service and repair related issues. Able to organize and prioritize workflow. Some inventory management of shop parts. Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment. Attention to detail with low error rate. Self-sufficient and team player who is willing to assist fellow team members when necessary. Time management and problem-solving skills. Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal Candidates: Awareness of business tools that are pertinent to your zone/department. (Training is available.) Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Details San Ramon - SAN RAMON, CA Full-Time/Part-Time $16.50 - $22.00 Hourly Day RetailDescription STAFFER (Retail Associate) (LEVEL 2) Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager. Supervises: Assigned Department Staff. Compensation: $16.50-$24, non-exempt position. Specific starting wages are dependent on location and experience. We are hiring for Part-time, Full-Time and Seasonal Positions. Who we are: Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location. We've added a rentals program, developed full-blown ski shops and bike shops in house, and even created SportsBasement.com geared for your gear needs. We've grown up quite a bit since 1998. Thanks to you, we're incredibly proud of the company we are today. Our Mission: We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store. Our Core Values: It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day. Couches before profit Economical vs. Extravagant Volunteer vs. Donate Proximity vs Productivity O.K. is not O.K. Doers vs. Degrees Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary: A Senior Staffer knows their zone/department inside and out, needs little supervision from management, and desires to maintain the Sports Basement brand with their leadership skills. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and you continuously work to uplift staff in their zone. You assist with the day-to-day management of the zone/department by ensuring daily task lists are completed, delegating roles to staffers in their zone/department, and following through on projects. You provide WOW customer service and are a role model for fellow staffers. You understand what makes Sports Basement awesome and unique. You typically do not have staff to oversee, but will step up as needed to ensure the work gets done, and will work primarily on the sales floor in their assigned zone/department. If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. What you'll do Apply Core Values Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. Customer Service Provide outstanding (WOW) customer service. Train SB staff when needed to utilize SB tools to create WOW experiences. Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service. Your Manager or General Manager can require you to be a POS Level 4 as a part of your Senior Staffer requirements. Learn to implement SB's Security Policy. Product Management Identify merch priorities for their zone/department and work with their lead and manager to create a daily plan of action. Work with their Supervising Manager to learn and understand department goals, maintain cleanliness & organization within the zone/department. Collaborate with the merchandising team to create awesome department/zone displays. Work with department staff and Merchandising Team, to ensure all incoming product is merchandised efficiently, effectively, and safely. Staff Experience & Development Maintain open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues. Actively participate in zone/department trainings and clinics. The point person for training zone/department staff when needed. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Remain aware of daily goals and keep track of store performance against set goals. Work with their manager to complete daily operations in the assigned zone/department. Actively seek out improvement opportunities for your assigned zone/department. Remain proactive and understand how to prioritize daily workload. Assists to delegate and give clear instructions to store staff with oversight of the department manager; works efficiently with staff to complete daily tasks. Effectively communicate both written and verbally. Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience. Qualifications Previous retail or industry experience. A desire to grow into a leadership role. Passionate sports or outdoor enthusiast is a plus . Ability to create a WOW experience for every customer. Strong verbal and written communication with customers and staff. Attention to detail Basic computer skills Flexibility and adaptability as your role day to day might change. Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift. Maintain a clean and safe work environment Time management skills and problem-solving skills Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms). Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.