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Digital Customer Care Advocate - Hybrid Flex, Early Shift with Weekends
Macy's 4.5
Mason, OH jobs
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Macy's Digital Customer Care Advocate, you are a trusted advisor for our most valued loyalty customers. Through phone, chat, and email, you will interact with customers delivering Genuine Hospitality through warm, distinctive, and highly personalized experiences. You will be responsible for managing each customer interaction from start to finish, resolving complex inquiries related to orders, loyalty benefits, and Macy's services. As a Digital Customer Care Advocate, you will maximize customer interactions to provide expert product advice and make recommendations to upsell and deliver a memorable customer experience that strengthen lifelong connections with Macy's top customers. Class Start date - 3/2/2026, 3/16/2026, and 3/30/2026 in Mason OH Early Shift - 7:45am to 4:00pm w/4 out of 8 weekend days How our Selling Colleagues spend their day… Creating genuine connections to build strong relationships with customers by delivering warm, personalized interactions that make them feel valued and welcomed. Foster trust through intentional, thoughtful engagement that strengthens long-term connections. Address mistakes with authenticity and empathy, acknowledging customer concerns and demonstrating a commitment to resolving issues. Take the time to understand each customer's needs and ensure their experience is valued. Throughout the day they take ownership by proactively managing each customer interaction, providing clear communication and effective solutions. Ensure customer questions and concerns are resolved promptly, giving full attention to their needs throughout the process. Reassure the Customer by following through on commitments and keep customers informed at every step. Restore confidence when challenges arise and deliver solutions that demonstrate reliability, clarity, and care. Be Reasonable using sound judgment and empathy to make fair, balanced decisions. Anticipate customer needs, provide appropriate solutions, and empower yourself to create positive outcomes that enhance the overall experience. Who You Are Flexible and dependable, with availability including days, evenings, weekends, and holidays. Confident communicator with strong written and verbal skills, able to interact effectively with customers, colleagues, and supervisors. Customer-obsessed problem solver who thrives in a fast-paced, multi-channel environment and can manage multiple inquiries while delivering superior results. Passionate about fashion, trends, and services, with the ability to build authentic connections and make every customer feel valued. Inclusive, respectful, and collaborative, living Macy's values of diversity, belonging, and genuine care in every interaction. Analytical thinker with strong decision-making, research, and detail-oriented skills to ensure accurate resolutions and achieve business goals. Experienced in high-touch customer service and sales (minimum 6 months preferred; prior contact center, retail, or shared services experience required). Technically proficient and comfortable navigating multiple applications, dual monitors, and Microsoft Office Suite tools. Knowledgeable about consumer protection guidelines, loyalty programs, and policies that enable exceptional customer resolutions. What You Will Do Deliver hospitality and personalized service to Macy's most loyal Platinum customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty. Resolve complex inquiries-including orders, loyalty benefits, credits, accommodations, and urgent escalations-with confidence, empathy, and attention to detail. Guide customers through product discovery, make tailored recommendations, and suggest additional products to maximize satisfaction and sales. Share product knowledge, current fashion trends, and Macy's promotions to provide credible, luxury-caliber advice in an engaging, approachable manner. Leverage analytical insights, creative problem-solving, and technical tools to meet or exceed sales goals and service KPIs. Follow through on commitments and maintain clear communication, restoring confidence when challenges arise. Consistently embody Macy's values by fostering genuine connections, respect, and inclusivity with customers and colleagues. Maintain dependable attendance, punctuality, and flexibility to support all service channels as business needs evolve. Essential Physical Requirements You Will Perform Talking, sitting, reaching with arms/hands; frequent use of computers and technology (including handheld equipment). Sitting and talking for at least two consecutive hours; lifting at least 10 lbs.; stooping, kneeling, crouching. Reaching, including above eye level. Close vision, color vision, depth perception, and focus adjustment. Navigating multiple computer applications from a dual monitor setup. Walking, standing, communicating, crouching; ability to sustain long periods enclosed in surveillance areas. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits. Apply Now Job Info Job IdentificationREQ_713742 Job CategoryStores Posting Date01/21/2026, 12:41 PM Locations 9111 Duke Boulevard, Deerfield Township, OH, 45040, US
$26k-30k yearly est. 3d ago

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Cart Collector Customer Service
Wegmans Food Markets 4.1
Medford, MA jobs
Schedule: Part time Availability: Afternoon, Evening (Including Weekends). Shifts end as late as 11pm Age Requirement: Must be 18 years or older Pay: $18 - $19 / hour Job ID:R0271525 As a member of the Front End Customer Service Team, you will make sure customers end their shopping trips with a positive experience. In this role, you'll provide incredible customer service by engaging customers in friendly conversation, carefully handling bagged items, and keeping the parking lot clear and safe for everyone. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers! What will I do? Maintain the appearance and safety of the parking lot, gather shopping carts and pick up garbage Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Offer additional service during inclement weather At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with a 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. *Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position. + At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with a 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. *Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
$18-19 hourly 2d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Santa Maria, CA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.90 per hour - $17.90 per hour Location 01658 - Santa Maria Posting Number P1-4210340-2 Address 1417 S. Broadway Zip Code 93454 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.90 - $17.90 per hour
$17.9-17.9 hourly 3d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Westborough, MA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16 per hour - $16 per hour It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Location 00455 - Westborough Posting Number P1-1076280-7 Address 290 Turnpike Road Zip Code 01581 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16 - $16 per hour
$16-16 hourly 9d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Vacaville, CA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.9 per hour - $17.9 per hour Location 00758 - Vacaville Posting Number P1-1076401-5 Address 2021 Harbison Dr Zip Code 95687 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.9 - $17.9 per hour
$17.9-17.9 hourly 5d ago
Customer Service Associate (Part- Time)
Bass Pro Shops 4.3
Fort Mill, SC jobs
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Associate, Service, Customer, Retail
$23k-28k yearly est. 3d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Santa Ana, CA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.9 per hour - $17.9 per hour Location 00596 - Santa Ana Posting Number P1-1076377-6 Address 2840 S. Bristol Street Zip Code 92704 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.9 - $17.9 per hour
$17.9-17.9 hourly 8d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Emeryville, CA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.50 per hour - $17.50 per hour Location 01807 - Emeryville Posting Number P1-4210341-1 Address 3839 Emery Street Zip Code 94608 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.50 - $17.50 per hour
$17.5-17.5 hourly 3d ago
Customer Service Team Lead - Full Time
Bass Pro Shops 4.3
Gurnee, IL jobs
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
$32k-37k yearly est. 3d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Mesa, AZ jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.15 per hour - $16.15 per hour Location 01037 - Mesa Posting Number P1-1076571-7 Address 837 N Dobson Road Zip Code 85201 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.15 - $16.15 per hour
$16.2-16.2 hourly 6d ago
Team Lead Customer Service
Bass Pro Shops 4.3
Broken Arrow, OK jobs
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Associate, HR Manager, Inventory Control
$29k-33k yearly est. 4d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Columbia, SC jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $14.00 per hour - $14.00 per hour Location 00558 - Columbia Posting Number P1-1076343-8 Address 717 Fashion Drive Zip Code 29229 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.00 - $14.00 per hour
$14-14 hourly 5d ago
Customer Service Representative
Karen Kane 3.6
Vernon, CA jobs
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service. About the Role - Job Responsibilities Include: Respond, answer, and resolve any customer inquiries and concerns Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise Communicate with customers who are experiencing various issues through emails, phone calls, and live chat Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers Provide product detail to our Ecommerce team to help improve online product descriptions Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise Offer suggestions as needed to improve team processes or efficiencies Respond promptly and accurately to customer inquiries and requests Assist customers with placing, tracking, and returning orders Work with Ecommerce team on related initiatives and activities as needed Qualifications - Candidate Requirements: High school diploma / GED Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred Ability to read, write, and speak in both English and Spanish (bilingual) Self-motivated with the ability to question and learn new tasks quickly Ability to empathize with and prioritize customer needs Ability to determine customer needs and provide appropriate solutions Highly motivated, energetic and upbeat personality Microsoft Office Knowledge - Outlook, Excel, and Word Ability to work independently and with a team Pay range and compensation package - Benefits: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Voluntary life insurance, as well as short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free monthly health & mindfulness webinars Seasonal monetary awards for participation in company Fitness Challenges Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 6d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Torrance, CA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $18.81 per hour - $18.81 per hour Location 01682 - Torrance Posting Number P1-1535263-1 Address 955 Sepulveda Boulevard Zip Code 90502 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $18.81 - $18.81 per hour
$18.8-18.8 hourly 3d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Clive, IA jobs
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $15.00 per hour Location 01277 - Clive Posting Number P1-1076789-6 Address 10201 University Avenue Zip Code 50325 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $15.00 per hour
$15-15 hourly 3d ago
Tracker Service Specialist
Bass Pro Shops 4.3
Acworth, GA jobs
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Service, Operations, Retail, Delivery, Management
$29k-34k yearly est. 6d ago
Installer Service Specialist
O'Reilly Automotive Stores 4.3
La Plata, MD jobs
Compensation Pay Range: $15.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers' new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option 1, and provide your requested accommodation, and position details.
$15-22 hourly 1d ago
Food Service Employee (16 + Year Old Applicants)
Lagoon 4.0
Farmington, UT jobs
The Food Service Employee is responsible for performing a variety of duties while properly operating Lagoon's food concession stands and the Group Foods Catering Area in accordance to Lagoon's policies and procedures. Food Service Employee prepare and serve food to Lagoon's guests and follow proper sanitation procedures to keep a clean and orderly work area. This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated. Requirements Able to stand and/or walk for up to eight (8) hours. Food Division Employees are required to obtain a valid Davis County Food Handler's Permit and to follow all food safety guidelines as outlined by the Davis County Department of Environmental Health, as well as Lagoon's policies and procedures. Able to complete basic math and to accept, handle, and make change with U.S. currency. Able to perform work duties outdoors in varying weather conditions prevalent at the time. Shift times will vary depending on the need of the department, however most shifts will be in the afternoon/evening. Salary Description $14.00 / hour
$14 hourly 24d ago
Food Service Employee (16 + Year Old Applicants)
Lagoon Corporation 4.0
Farmington, UT jobs
Part-time Description The Food Service Employee is responsible for performing a variety of duties while properly operating Lagoon's food concession stands and the Group Foods Catering Area in accordance to Lagoon's policies and procedures. Food Service Employee prepare and serve food to Lagoon's guests and follow proper sanitation procedures to keep a clean and orderly work area. This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated. Requirements Able to stand and/or walk for up to eight (8) hours. Food Division Employees are required to obtain a valid Davis County Food Handler's Permit and to follow all food safety guidelines as outlined by the Davis County Department of Environmental Health, as well as Lagoon's policies and procedures. Able to complete basic math and to accept, handle, and make change with U.S. currency. Able to perform work duties outdoors in varying weather conditions prevalent at the time. Shift times will vary depending on the need of the department, however most shifts will be in the afternoon/evening. Salary Description $14.00 / hour
$14 hourly 60d+ ago
Food Service Employee (14- OR 15-Year-Old Applicants)
Lagoon Corporation 4.0
Farmington, UT jobs
Part-time Description The Food Service Employee is responsible for performing a variety of duties while properly operating Lagoon's food concession stands and the Group Foods Catering Area in accordance to Lagoon's policies and procedures. Food Service Employee prepare and serve food to Lagoon's guests and follow proper sanitation procedures to keep a clean and orderly work area. This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated. Requirements Able to stand and/or walk for up to eight (8) hours. Food Division Employees are required to obtain a valid Davis County Food Handler's Permit and to follow all food safety guidelines as outlined by the Davis County Department of Environmental Health, as well as Lagoon's policies and procedures. Able to complete basic math and to accept, handle, and make change with U.S. currency. Able to perform work duties outdoors in varying weather conditions prevalent at the time. Shift times will vary depending on the need of the department, however most shifts will be in the morning/afternoon. Salary Description $10.00 / hour
$10 hourly 60d+ ago