Service Manager jobs at Duke University Health System

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. General Description of the Job Class The Supervisor, Clinical Services, provides leadership and oversight for the Behavioral Health Triage to ensure the delivery of high-quality patient care and effective team performance. This role is responsible for developing patient care pathways, escalation processes, training programs, and operational workflows. The position fosters collaboration with internal and external stakeholders and ensures compliance with all applicable regulations. The Behavioral Health Triage Team is a multidisciplinary team that is responsible for behavioral health care coordination and crisis response for DUHS ambulatory services. Duties and Responsibilities of this Level Leadership & Accountability * Supervise and coordinate multidisciplinary team including clinical staff to ensure quality patient care and adherence to departments goals. * Establish and maintain escalation pathways and accountability structures for clinical and operational processes. * Ensure compliance with Medicare, Medicaid, and Joint Commission (JCAHO) standards; maintain current knowledge of regulatory requirements. Clinical Oversight & Patient Pathways * Develop and implement patient pathway algorithms to standardize care delivery and improve outcomes. * Monitor adherence to care pathways, processes and resource utilization. Process Development & Team Integration * Design and implement processes and functions for multidisciplinary teams, ensuring seamless collaboration across disciplines. * Facilitate interdisciplinary communication and team meetings to support coordinated care. Training & Workforce Development * Lead the development of training programs for clinical and non-clinical staff. * Responsible for hiring, onboarding, and training new team members, ensuring competency and integration into workflows. * Conduct performance evaluations and implement improvement plans as needed. Stakeholder Engagement * Collaborate with internal and external stakeholders, including other health system departments and community organizations, to enhance patient care and service delivery. * Act as a liaison with community stakeholders to strengthen partnerships and support patient needs. Operational Management * Coordinate staffing patterns to meet team and geographic coverage needs; manage referrals to ensure timely patient care. * Collect and analyze staff productivity data to inform operational decisions. Other Duties * Perform related duties incidental to the work described herein. Required Qualifications at this Level Education Work requires completion of an accredited Bachelor's degree in a clinical field such as Nursing, Social Work, Physical Therapy, Occupational Therapy, Speech Therapy, or a related field. Master's degree in a clinical field, such as Social Work or a related discipline, preferred. Experience Work requires a minimum of four years of clinical experience. Five years of clinical experience, including supervisory experience. Knowledge of Behavioral Health Crisis Systems preferred Degrees, Licensure, and/or Certification Professional Licensure or registration in a clinical field is required. LCSW or LCMHC required. First Examiner Certificate preferred. Knowledge, Skills, and Abilities Key Competencies * Leadership and team management * Strategic planning and process development * Regulatory compliance and quality assurance * Communication and stakeholder engagement * Problem-solving and decision-making Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Health Center Manager II and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The Health Center Manager ensures that health center procedures are continually and systematically followed, patient flow is enhanced, and excellent customer service is always extended to all patients. The Health Center Manager is responsible for the management and operation of the day-to-day activities of the health center, including hiring, training, and terminating staff What We're Looking For Bachelor's Degree or equivalent work experience in the Health Services Administration, Business Administration, Public Administration, Public Health, or related field. Knowledge of medical terminology, legal and technical aspects of a medical records system, and ICD-10 and CPT codes. 1-2 years management experience. 1-2 years of experience in a medical, health, or social services setting. Experience in an outpatient setting or Federally Qualified Health Center (FQHC) is preferred. Bonus points if you're bilingual (English/Spanish) or have community clinic experience! Why Join Us We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to: Provide care that truly impacts the community Coach and develop staff Work with a collaborative, supportive team Perks & Benefits: Competitive pay Generous paid time off Low-cost health, dental, vision & life insurance Join us in developing future healthcare leaders! The pay range for this role is $80,850 to $121,274 per year.

*Candidates must reside on the west coast* Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives. Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences. Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate. Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change. Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis. Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures. Minimum Qualifications: Minimum five (5) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Preferred Qualifications: Four (4) years of experience consulting in a large multi-hospital system. Four (4) years of experience working with outpatient/ambulatory service line optimization. Primary Location: California,Oakland,Ordway Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit *************************** As a Part Time Health Center Manager (NP/PA)- PT, you'll provide care to client employees and their dependents in our Health Center located in Pleasanton, CA. The scheduled hours are Tuesdays, Wednesdays and Thursdays from 8:00am-4:30pm. What You'll Do Manages daily operations, staff, and workflow to ensure efficient health center performance. Oversees hiring, training, onboarding, and performance management of staff (typically composed of RNs, LPNs, administrative, and technical staff). Allocates time to patient care and technical expertise as needed. Monitors patient flow, patient utilization and penetration. Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis. Serves as infection control lead, collaborates on quality initiatives and maintains compliance with regulations. Communicates corporate policies, conducts meetings, and engages with client representatives. Completes incident reports and assists with investigations and complaint resolutions. Maintains patient health records to ensure accurate and up-to-date records. Performs other duties as assigned. What You'll Bring Bachelor?s degree or equivalent work experience required. Current license as an NP/PA in practicing state. Certification in Occupational Health (COHN/COHN-S) may be required for some sites. Current hands on certification in AHA or ARC Basic Life Support for health care providers is required. Minimum 3+ years? experience in the medical field. 2 ? 3 years? management experience. Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices. Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers our part-time (20-29 hour per week) team members a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits will be discussed once you connect with our Talent Acquisition team. Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. Premise provides its reasonable and genuinely expected range of compensation for this job of $94,848.00 - $118,560.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. Should you have questions regarding this job posting, please contact ***********************. #LI-DW2 Street Address:

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties. RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA. Responsibilities: Ensures compliance with all federal and state regulations, and RCPMS policies and procedures. Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites. Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions. Ensures adequate staffing plans based on provider count, patient volumes and budget. Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders. Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions. Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site. Participates on committees and/or taskforces as assigned. Requirements: Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience. Valid California Drivers License and insurance. Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred. Thorough knowledge of HIPAA. Excellent communication skills both verbal and written. Ability to maintain composure when confronted with fast-paced and stressful situations. Superb organizational skills and consistent follow-through of tasks/projects to completion. Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion. Strong analytical and problem solving skills. For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth. Employee Benefits include but are not limited to: Student Loan Repayment Tuition Assistance Program Medical, Dental & Vision Coverage Matching 401k Paid Time Off & Paid Holidays Employee Assistance Program Group Life and AD&D Insurance If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities. Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer. To be considered, please submit a resume and cover letter. The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.

Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet. Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team! Essential Duties and Responsibilities: Maintains a store environment that reflects company brand and corporate operating procedures. Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm Coaches using the company's selling skills model with the passion to drive real action Uses metrics to coach the proper behaviors needed to be a world-class selling organization Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies. Leads all store activities with the highest ethical standards and demands the same from their teams Ensures associates are provided with the necessary tools to perform job responsibilities. Improve all store associate's product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction. Coach and counsel team based on results Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Ensure appropriate merchandise displays and signage. Continually evaluate and react to performance issues and actively recruit management and sales associates. Complies with security and confidentiality regarding company policies. Complies with company safety standards Job Qualifications Position Requirements: 5+ years General Sales Management, preferably in a commissioned sales or big box retail environment A bachelor's degree in business, marketing or related areas is preferable. Prior experience successfully managing a team of 25 or more associates is required. Proven track record of meeting financial objectives Ability to execute plans and strategies. Ability to positively lead, mentor and drive a successful sales team Experience in a commissioned sales environment preferred. Proven track record of customer service excellence Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective. Excellent communication and listening skills Strong attention to detail Effectively work on multiple projects simultaneously

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Senior Engineer / Tech Lead - Salesforce Company: Zelis Reports to: VP, Enterprise Applications As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology. Key Responsibilities Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability. Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities. Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals. Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards. Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning. Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience. Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations. Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate. Preferred Qualifications 7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture. Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud. Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs. Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies. Excellent communication and stakeholder management skills. Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

What We Offer Schedule: Full time Location: Charlotte, NC; office location near Presbyterian Medical Center with expectation to visit Charlotte region facilities; leadership over 7 hospital facilities and 7 ASCs As the Regional Manager of Anesthesia Services you'll be trusted to manage a team of CRNA supervisors to ensure expert anesthesia care is being provided in the region. From managing daily operations to helping drive future growth, your clinical skill, judgment, and adaptability will help drive safe, compassionate care where it matters most. This role is ideal for an experienced CRNA leader looking to work at the top of their profession within a high-performing, collaborative team. A dynamic position with the opportunity to keep up clinical skills and practice anesthesia Opportunity to work with senior leadership in a growing healthcare system and help advance anesthesia practice in the region Access to continuing education and leadership support Inclusive culture grounded in teamwork, trust, and shared purpose What You'll Do Provide leadership to all region CRNA supervisors and teams Work to achieve quality, productivity, and efficiency goals for the region Oversee clinical best practice for the region and suport system wide efforts for best practice and policy in anesthesia Accountable for program development and team engagement Nuture connections with facility leadership, physicians, and surgical services departments Foster an environment of innovation Work in collaboration with surgical services leaders for growth plan and development Manage anesthesia budgeting for the region Lead and nesure operational prescision and infrastructure of assigned teams to achieve facility goals including safety, quality, financial vitality, patient experience, and team member engagement Manage and direct strategic growth and integration projects What We're Looking For Education: 4 Year / Bachelors Degree Graduate from both an accredited School of Nursing and an accredited School of Nurse Anesthesia, Required. Graduate Degree, preferred. Experience: Minimum of three years of leadership experience, required. Licensure/Certification: Current RN in appropriate state, required. Current CRNA and APRN in appropriate state, required. Additional Skills (required): Has knowledge and skills necessary to modify care according to patient(s)' age. Has the ability to interpret information to identify each patient's requirements for care relative to his/her age specific needs. Strong leadership skills required. Outlook, scheduling and other applications to support services within market and system Additional Skills (preferred): Knowledge of reimbursement, documentation, regulatory and state practice requirements. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 133445

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Assistant Regional Service Manager - West (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As an Assistant Regional Service Manager you will directly manage the day-to-day operations of service centers across a multi-state territory while driving excellence in customer service. At Solventum you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people. Here, you will make an impact by: Organize and structure service center operations by staffing, training, developing, evaluating, and rewarding service center personnel to ensure high levels of productivity and customer service; Engages in the recruitment and hiring of appropriate team members that fit company culture and contribute to the organization's success while minimizing turnover. Executes territory-wide level communication to ensure competency and awareness of key information topics about the company, department, location and updates to policies and procedures. Partners with territory sales managers & corporate support teams to meet customer needs; proactively manages customer relationships, providing customer focused solutions with a customer centric approach, ensuring consistent and reliable field service performance in line with customer expectations across the assigned territory. Oversees and is responsible for the execution of process improvements to achieve organizational objectives and improve key metric (KPI) targets. Drives for best practice identification, group sharing and learning and improving performance across the territory. Determines the local execution plan to deploy resources and manage Solventum's rental asset and supplies inventories in accordance with Solventum's quality management protocols; ensure availability and reliability of products while ensuring product availability across all territory locations to support daily customer demands. Engages and empowers team members to provide solutions that drive customer satisfaction and improvement in the customer experience. Perform annual employee competency validation through on-site visits & travel with the employees while serving customers and patients. Manages service center fleet vehicle program to ensure appropriate utilization of equipment, sound vehicle safety practices, and general maintenance protocols are executed. Maintain knowledge of local, state, and federal regulatory requirements; ensures a fully compliant distribution network through leading with conformance, support and enforcement of internal policies and procedure and external regulatory requirements. Ensures a safe, orderly and clean working environment across all territory locations. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher from an accredited university and four (4) years of experience managing diverse teams in multiple locations OR High School Diploma/GED and eight (8) years of experience managing diverse teams in multiple locations AND Current and valid driver's license Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Ability to travel by vehicle or airplane to attend business meetings or events and/or visit service site locations and customers. Additional qualifications that could help you succeed even further in this role include: Intermediate Experience and use of Microsoft Office suites to include Teams, PowerPoint, Excel and Word. Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work location: Hybrid Eligible (Job Duties allow for some remote work but requires regular work at home location when not traveling.) Travel: 50% domestic; and at times up to 75% depending on business needs Relocation Assistance: May be authorized. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $106,331 - $129,960, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at ********** GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Job Description This role creates & wins sales for products/solutions/services in territory/accounts or both. Works individually or as part of a team. Establishes & continuously develops relationships with departmental & technical decision makers in conjunction with Account Executives & Managers to gain access to C-Suite decision makers. Clinical/technical & sales expert for assigned products, solutions/services. Expected to differentiate GE's product/solution/service offerings. Qualifications Bachelor's Degree and minimum 5 years of sales experience working with service contracts Ability to interface with both internal team members and external customers as part of solutions based sales approach Ability to energize, develop and build rapport at all levels within an organization Strong capacity and drive to develop career Excellent verbal and written communication skills in local language as well as good command of English Ability to synthesize complex issues and communicate in simple messages Excellent organizational skills Excellent negotiation & closing skills Strong presentation skills Able to travel Valid motor vehicle license Additional Information All your information will be kept confidential according to EEO guidelines.

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at ********** GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Job Description This role creates & wins sales for products/solutions/services in territory/accounts or both. Works individually or as part of a team. Establishes & continuously develops relationships with departmental & technical decision makers in conjunction with Account Executives & Managers to gain access to C-Suite decision makers. Clinical/technical & sales expert for assigned products, solutions/services. Expected to differentiate GE's product/solution/service offerings. Qualifications Bachelor's Degree and minimum 5 years of sales experience working with service contracts Ability to interface with both internal team members and external customers as part of solutions based sales approach Ability to energize, develop and build rapport at all levels within an organization Strong capacity and drive to develop career Excellent verbal and written communication skills in local language as well as good command of English Ability to synthesize complex issues and communicate in simple messages Excellent organizational skills Excellent negotiation & closing skills Strong presentation skills Able to travel Valid motor vehicle license Additional Information All your information will be kept confidential according to EEO guidelines.

For over 25 years, VTI Life Sciences, Inc. has provided superior quality consultative professional services globally to regulated Life Sciences clients. We are a highly collaborative, non-hierarchical organization, focused on teamwork for success. We consistently deliver leading-edge solutions and support to those we serve by identifying, attracting, and hiring the best qualified individuals to join our growing team. We are proud that due to the successes of our colleagues and the earned trust of our clients, we are continuing to experience rapid growth. To help us best meet the needs of our customers and our colleagues, we are seeking an experienced Regional Manager to join our highly skilled team for the Southeast Region (RTP area preferred). The ideal candidate will have proven people and project management experience in a highly customer-centric consulting setting. Their hands-on organizational, communication, and leadership skills will translate to satisfied clients and colleagues that are empowered and supported to succeed. A career with VTI Life Sciences, Inc. Your Role: VTI Life Science seeks a highly motivated Regional Manager of Southeast CQV Services with a minimum of 8+ years of previous Commissioning and Qualification (C&Q) and Project Management experience. It is preferred that this candidate have experience as a consultant and/or in an operation role within a Biotechnology or Pharmaceutical company (preferred but not required). They must have previous Engineering and/or Validation experience. The candidate will have some business development responsibilities working with VTI's business development director, as well as personnel management and developing and maintaining customer relations, so great people skills are a must. It is a rewarding role with a lot of opportunities for professional advancement and requires someone who is a go-getter with high integrity. This is a role will report to the Director of Operations, CQV. The main responsibilities will be to lead the VTI Technical staff, manage day-to-day operations, support projects, nurture client relationships, and work with VTI's Business Development Director related to Southeast Regional Operations. • Partner with business leaders to understand new growth opportunities and identify areas where activities are needed to achieve strategic goals. • Leverage technical and business expertise to identify potential targets that match the strategic needs of the business. • For profitable and sustainable financial performance, safety, compliance programs, and contractual and technical management. Leading project teams you'll provide primary client relationships with client management and technical personnel and report regularly as to client confidence, satisfaction, and/or problems. • Build and nurture relationships with potential targets via conferences and professional organizations. • Evaluate inbound opportunities for strategic fit and execute where appropriate. • Support recruiting team with resource needs. • Organize teams for due diligence and execute assigned activities. • Strategic planning support to business leaders, serving as advisor and thought partner, challenging conventional wisdom / approaches. • Frame and quantify business potential and investment risk for growth opportunities, e.g., new market entry or footprint expansion. • Exhibit strong teamwork within and beyond the team to drive functional success. • Engage, mentor and challenge team members. • Integrate tools and best practices into function. • Maintain established project cost levels to ensure profitability ratios and work to actively increase margins; and develop new work and/or expand existing work and report on all competitive contract services sales efforts, advise marketing personnel of these efforts, and prepare reports and presentations as required. • Bring thorough knowledge of industry trends, mentoring, development, and retention of talent, including regional succession planning, development, and training of future leaders. • Organize and implement training programs for VTI staff in the entire region. • Uphold company standards of excellence and service, guaranteeing quality performance. • Collaborate with marketing team for the planning of large events. • Support onboarding of new team members. • Attend local trade shows and other industry events. Who You Are: Minimum qualifications: • Minimum BS degree with 8+ years' industry experience • Experience with business development a plus but not a requirement in Biotechnology and Pharmaceutical Industry with a strong preference for Commissioning, Qualification, and Manufacturing Process Automation. • Influences without authority and drives actionable results. • Competent in analysis as it relates to new contracts and resource investment • Highly collaborative team player able to lead cross functional projects. • Effectively engage team members across various levels. • Ability to manage multiple projects simultaneously. • Strong math skills to crunch numbers and keep track of your region's profit. • Ability to motivate others on a team and help them succeed. • Multitasking skills and the ability to tend to multiple problems at a time. • At least 1-2 years' experience delegating tasks to a team. • Problem-solving skills, especially in situations of high stress. • Strong knowledge of VTI company policy, goals, and standards. • Organizational skills to manage large amounts of information. • Ability to generate a variety of reports and presentations displaying regional performance. • Strong customer service skills in the areas of handling disputes and treating customers with care. • Strong communication skills - oral and written. Highly proficient in MS Office. • Openness to fresh ideas and new perspectives. • Experienced in working with highly technical team members. • Travel typically 5% with periods as high as 20% Preferred qualifications: B.S. degree in computer science, engineering, analytics, biology, or another technical field strongly preferred. Relevant, professional experience, ideally within Life Sciences industry, specifically Validation, Commissioning and Qualification within the Pharmaceutical, Biologic, Biotechnology or Medical Device markets strongly preferred. What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various areas to expand. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities. The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. The location for this position is open to the Southeast Region (RTP area preferred). Candidate must live near a major airport. Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Commissioning, Qualification, and Validation projects, together! Reports to Director of Operations, CQV. Direct Reports: Project Managers, Technical Field Staff VTI Life Sciences strives to maintain and inspire professional excellence by providing Commissioning, Qualification, Quality Engineering, Automation and Validation Services to the Pharmaceutical, Biotechnology, Biologics and Medical Device industries. VTI offers professional development, training, competitive compensation, excellent benefits, 401K plus a stimulating and collaborative work environment. We are committed to providing exciting career opportunities in a work environment that values trust, respect, openness, teamwork, creative talent, enthusiasm, and diligence. PHYSICAL REQUIREMENTS STATEMENT VTI Life Sciences provides contract services to a wide variety of clients around the world. For a typical service contract, it is necessary for VTI employees to travel to project sites and perform a variety of validation and laboratory work without the assistance of another worker or special accommodations. To perform these services safely and effectively, the following minimum physical requirements are indicated for the position offered: 1. COVID-19 Vaccination. (a) Must be fully vaccinated against COVID-19, with boosters as required. 2. Physical Requirements (a) Must be able to read a typical computer screen, vendor operation and maintenance manuals, client SOPs, nameplate data and hazard/safety signs. (b) Must be able to hear human voice with normal background noise. (c) Must be able to hear fire alarms, normal paging systems and buzzers. (d) Must be able to effectively operate a computer keyboard or touch screen and type at a rate of speed to support project deliverables in a timely manner as scheduled. (e) Must be efficient in the use of MS Office products and software to support project deliverables in a timely manner as scheduled. (f) Must be able to drive a car. (g) Must be able to travel on airliners, use taxis, buses, and rental cars

We are hiring a qualified Certified Dietary Manager/Dietary Services Supervisor to conduct the planning, development and directing the overall operation of our Dietary Services Department, and assure that food service to residents is safe, appetizing and provides for their nutritional needs. As a Certified Dietary Manager/Dietary Services Supervisor you will conduct operations in accordance with current federal, state, and local standards/guidelines and regulations within our facility. Join a compassionate team dedicated to excellence! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment. Schedule: Monday through Friday Dietary Services Supervisor Requirements Certification of Dietary Manager and/or Dietary Service Supervisor Certification Vaccinated against COVID-19 including Booster shots Primary Dietary Services Supervisor Responsibilities Supervise and manage daily operations of dietary department following State & Federal regulations Managing food and labor budgets effectively Attend IDT meetings, patient care conferences; complete MDS Work closely with staff to provide nutritional care to patients Planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs, activities and structure Develop as necessary and maintain written dietary policies and procedures and job descriptions; interpret to employees, residents, visitors, government agencies as necessary Ensure food served is palatable, attractive and in a form to meet the individual needs of the residents Ensure food is served at proper temperature by checking that temperature of hot/cold foods are recorded and served according to procedure Ensure substitute food of similar nutritive value is provided to residents who refuse foods Maintain accurate records and tray tickets for all residents Post menus with dates at least one week in advance and promptly correct menus if content is altered Set the budget for the dietary department Purchase food and supplies within budgetary guidelines Interview residents or family members, as necessary, to obtain diet history and maintain ongoing communication to evaluate quality of meals and satisfaction Assist in keeping track of expenses and menu planning Other duties may be assigned PAY SCALE: $38 - $41 / Hour Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise. #NN

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description The Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work. APPLY AT: ************ JOB ID: 1264237 Qualifications Education: HS graduate or equivalent 1-2 years retail/warehouse supervisory experience Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances Strong drive for results Action oriented Strong execution skills Courageous leadership skills Ability to manage multiple priorities simultaneously Knowledge of store and retail operations Excellent communication skills Ability to pay attention to detail Computer literacy APPLY AT: ************ JOB ID: 1264237 Additional Information All your information will be kept confidential according to EEO guidelines Apply online to be considered: ************ and Req ID 1264237

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job DescriptionThe Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work. APPLY AT: ************ JOB ID: 1264237 Qualifications Education: HS graduate or equivalent 1-2 years retail/warehouse supervisory experience Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances Strong drive for results Action oriented Strong execution skills Courageous leadership skills Ability to manage multiple priorities simultaneously Knowledge of store and retail operations Excellent communication skills Ability to pay attention to detail Computer literacy APPLY AT: ************ JOB ID: 1264237 Additional Information All your information will be kept confidential according to EEO guidelines Apply online to be considered: ************ and Req ID 1264237

Company: The mission of Well (********************* is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product - a consumer health engagement platform - integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Supervisor, Member Services Reporting to: Operations Manager, Member Services Location: Chapel Hill, NC Shift: The shift for this role is Monday-Friday from 12:00-9:00 p.m. EST Compensation: Supervisor, Member Services ($58,000-$66,000), depending on experience, plus bonus potential and benefits About the Team: The role of Well's Member Services team is to create frictionless experiences for our members and help them achieve their best health. Our members are at the core of everything we do. Our offices may resemble a contact center, but we are so much more than that! We are seeking to forge sustained relationships with our members by serving them with empathy, and we are looking for team members who are excited to join our efforts to pursue this goal! The primary member-facing role (contact center “agent”) is the Well Guide, who answers questions related to medical benefits, coaches our members to set and obtain their health goals, and helps them navigate the healthcare system. About the Role: We're looking for a dynamic and collaborative leader with a passion for supporting a strong, empathetic team. As a Supervisor, you'll manage a team of Well Guides, ensuring that our members have a smooth and positive interaction each and every time they reach out to us. You will be the first line of support and advocacy for our team, promoting a culture of deep empathy and problem-solving that leads to positive outcomes for our members. In this highly collaborative role, you will be a coach for your team, which requires an open mind and a desire to be highly effective. Key Responsibilities: People Management and Leadership Manage a team of up to 13 associates (Well Guides) across multiple shifts Partner with the team in responding to inbound contacts from members Participate in onboarding new hires / cross training Well Guides Take ownership in the development of your team and be accountable for their performance Actively participate in day to day support activities for your team including daily coaching and weekly one on one meetings Reinforce positive behavior and encourage and facilitate collaboration between your team and other Member Services team members Contribute to a friendly and inclusive work environment aligned with Well's core values Recognizes the value of Well Guide employees as the most important asset Operational Excellence Partner with other leaders to drive workflows and processes in order to meet our SLAs and KPIs Track, analyze and report on team performance data (SLAs, KPIs etc.) Analyzes system performance data to troubleshoot and resolve issues Manage inbound contact queues and monitor Well Guide performance to ensure daily targets are met Lead daily team huddles at the beginning of each shift, ensuring that the team has the most up-to-date, member-impacting information Enhance the member experience by working with partners across the organization to continually improve the tools, systems and communication used by the team Maintain strict confidentiality according to HIPAA guidelines and company policies and ensure that team members do the same Act in accordance with the organization's information security policies and ensure that team members do the same Preferred Qualifications 4+ years of supervisory or leadership experience in a performance-oriented, customer-centric environment Experience leading a team of 10+ direct reports Ability to analyze and use different types of data to support decision making and improve operational performance Demonstrated ability in building and developing teams Experience in data-driven performance management and employee coaching Interested in organizational systems, structures, and operations Comfortable working in a fast-paced, always-evolving environment, operating under a test-and-learn mindset while maintaining soundness of the operation Interest in health and wellness, and motivated to help members improve their health Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times. Essential Responsibilities: * Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines * Perform internal audits of training and ensure accurate performance and interpretation of test results * Provide feedback for and administer laboratory personnel training reviews * Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) * Process samples when needed, and ability to perform all roles that report to supervisor * Perform analyses in various laboratory areas, when needed * Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends * Work closely with the Operations and Technical Managers and assists when needed * Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team * Responsible for the safety of oneself and others working within their area * Responsible for the completion of required Trainer qualification training Education & Experience: * Bachelor's degree in Life Science or related field * Master's degree in Life Science or related field preferred * Two years of analytical laboratory experience * Or equivalent combination of education and experience * Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure * Knowledge of LIMS and Microsoft Office Products software. * One year of experience managing personnel * Training in general laboratory practices * Language Skills: * Professional written and verbal communication and interpersonal skills. * Mathematical Skills: * Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Reasoning Ability & Independent Judgment: * Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Supervision: * Supervision and oversight of up to 30 incumbents, dependent on Lab volume. * Physical Demands/Work Environment: * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Noise level varies from quiet to loud * Temperature varies from hot to cold * Interactive and fast-paced team oriented tasks * Overnight Travel is required at the discretion of management * Regularly lift and/or move up to 25 pounds. * General Requirements: * Strong organizational skills and ability to execute detailed tasks * Ability to work a flexible schedule * Work under stress with interruptions and deadlines * Ability to think logically * Required to wear appropriate personal protective equipment and clothing * Responsible for the safety of oneself and others What we Offer: * Competitive wages * Benefits package (Health, Vison and Dental). * 401K Matching * Social events * Employee referral bonus program * Employee recognition program Monday-Friday 9:00 pm - 5:30 am

Job Description Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times. Essential Responsibilities: Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines Perform internal audits of training and ensure accurate performance and interpretation of test results Provide feedback for and administer laboratory personnel training reviews Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) Process samples when needed, and ability to perform all roles that report to supervisor Perform analyses in various laboratory areas, when needed Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends Work closely with the Operations and Technical Managers and assists when needed Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team Responsible for the safety of oneself and others working within their area Responsible for the completion of required Trainer qualification training Education & Experience: Bachelor's degree in Life Science or related field Master's degree in Life Science or related field preferred Two years of analytical laboratory experience Or equivalent combination of education and experience Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure Knowledge of LIMS and Microsoft Office Products software. One year of experience managing personnel Training in general laboratory practices Language Skills: Professional written and verbal communication and interpersonal skills. Mathematical Skills: Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability & Independent Judgment: Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Supervision: Supervision and oversight of up to 30 incumbents, dependent on Lab volume. Physical Demands/Work Environment: Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens Noise level varies from quiet to loud Temperature varies from hot to cold Interactive and fast-paced team oriented tasks Overnight Travel is required at the discretion of management Regularly lift and/or move up to 25 pounds. General Requirements: Strong organizational skills and ability to execute detailed tasks Ability to work a flexible schedule Work under stress with interruptions and deadlines Ability to think logically Required to wear appropriate personal protective equipment and clothing Responsible for the safety of oneself and others What we Offer: Competitive wages Benefits package (Health, Vison and Dental). 401K Matching Social events Employee referral bonus program Employee recognition program Monday-Friday 9:00 pm - 5:30 am

Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues. Education Associate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 3 years experience as a financial counselor or related role in a healthcare environment Required General Experience and knowledge of hospital billing / registration systems Required General Experience and knowledge of third party reimbursement and eligibility processes and regulations Required Licenses '392602