Jobs in Dumbarton, VA

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team. Want to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here . Job Posting External Job Duties Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer lift trucks. Maintain a service van and its inventory. Process paperwork after completion of each job. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Valid driver's license, good driving record, and ability to safely operate lift trucks. Preferred Qualifications Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics. Good written/verbal communication and customer care skills. Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred. Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment. Industry related training is preferred Ability to read and understand service manuals, plan, and follow-through Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. Crown also offers Service Technicians: Award-Winning Service Training Company Vehicle for Field Service Technicians Tool Insurance No Flat Rate 40 Hours Per Week plus Overtime Uniforms Specialty Tools Primarily 1st Shift Career Advancement Opportunities EOE Veterans/Disabilities

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. CDL Drivers, make competitive pay and be home daily in Richmond! Benefits available your first day! GXO Logistics, one of the largest contract logistics companies in the world, is looking for talented individuals at all levels who can deliver the caliber of service our company requires. As a CDL Driver, you'll not only drive our equipment, you will also drive our success! If you have the skills required for this role and a passion for keeping the supply chain moving safely and smoothly, consider joining GXO! Pay, benefits and more. We are looking for the best CDL Drivers in the industry, and to those we offer one of the best total compensation packages in the industry. Consistent schedules that get you home to your family and friends every day Night Shift - 8pm - 8am Generous benefits package, including full health insurance on your very first day of employment Major medical Dental Vision Life insurance Disability 401k with company match And more! Pay rates starting at $27.00 per hour. Consistent pay rate increases Competitive Paid Time Off and paid holidays Drive late model, well maintained equipment Work in a professional environment where your opinion matters, and safety comes first What you'll do on a typical day: Drive a day cab in and around the site or on public roads, moving 20' and 40' size trailers Inspect tractor/yard truck before and after the shift Maneuver tractor/trailer safely throughout the facility within the designated lanes and areas Maintain housekeeping within assigned tractor/trailer and defined areas Inspect trailers to be moved to verify condition Work safely and adhere to all safety policies and practices What you need to succeed at GXO: At a minimum, you'll need: 6 months of Commercial Driver's License (CDL) class A experience A current valid CDL class A and clean driving record It'd be great if you also have: High school diploma or equivalent Experience moving multiple types of trailers GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. #appcastrequest

About the Role: The Project Manager is responsible for cost estimates and general operational oversight of various transmission and distribution electrical construction projects. Established in 1891, The L.E. Myers Co., the oldest MYR Group subsidiary, is recognized as a premier electrical contractor of large utility construction projects across the nation. We are proud to offer our employees the opportunity to complete training, projects, & collaborative learning alongside our family of subsidiaries. We offer stability, with long-term clients and continuous expansion, which allows our tenured employees and new team members space to grow. Here at The L.E. Myers Co., we provide structured and strategic occupational growth opportunities for our valued staff. Comprised of long and short-tenured employees, we are interactive amongst our growing family of subsidiaries which allows employees to participate in renewable energy projects as well as complete our long-time transmission and distribution projects. Essential Functions Prepare project construction schedules Submit “Requests for Information” to clients Manage day-to-day activities of assigned projects Act as the main point-of-contact for project personnel Coordinate meetings, schedule updates, submit deliverables, and address outstanding open items as requested by clients Prepare look-ahead documents and weekly, monthly progress reports and billing information Review and monitor job costs versus budgets Report regularly to the management team Prepare complete cost estimates (labor and material) for projects within set deadlines Perform field take-offs/evaluations for estimate preparation Participate in the estimate review process with internal and external stakeholders Prepare bills of material and other information for use by purchasing Prepare complete labor and material cost estimates Schedule and attend field walk-downs with customers, subcontractors, and construction personnel to understand and determine constructability requirements Compare various project documents for accuracy and consistency Assist in the preparation and submission of change orders Coordinate closely with project management Assist construction personnel throughout the project lifecycle in tracking and understanding basis of cost estimate Regular and predictable attendance Assist construction personnel throughout the project lifecycle in tracking and understanding basis of cost estimate Regular and predictable attendance Other duties as assigned Essential functions of this position are to be performed in a Company-designated office or field location Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards, if applicable About You: Qualifications 3+ years of project management and estimating experience in the electrical industry Bachelor's degree in Engineering, Construction Management, or related field; combination of relevant education and experience considered in lieu of degree Knowledge/Skills/Abilities Knowledgeable with specifications, proposals, and other documentation to prepare time/cost/labor estimates for projects and services Knowledgeable of the N.E.C. and all relevant local codes Able to read and understand civil, architectural, structural, mechanical, etc. plans and specifications to include blueprints, proposals and other documents as they relate to electrical work Computer literate and proficient with Microsoft Office applications Proficient with estimating software such as Accubid or equivalent Ability to prepare construction schedules in Microsoft Project and/or Primavera Excellent analytical, organizational, and verbal and written communication skills Team player who is able to successfully work with diverse internal and external partners Self-driven with the ability to stay on-task for extended periods of time What We Offer: Compensation & Benefits Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate. Comprehensive benefits package - Medical, Dental, Vision, Teledoc, Hearing, Prescriptions, Mental Health, Employee Assistance Plan (EAP), Short Term Disability, Retiree Coverage, and Life Insurance under LINECo - (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage. ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases. Annual Paid Time Off starting at 15 days plus 10 paid Holidays (our Cultural Celebration Day is a floating holiday). Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential. Superior educational assistance program (support for educational costs, internal training, and more!). Company-paid short and long-term disability, life, and accidental death & dismemberment. Company-paid business travel accident insurance. Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employee and dependents. Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at **************. MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer. MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. Appcast: #applow LinkedIn Recruiter Assignment (your initials): #LI-JS1 LinkedIn Workplace: #LI-Onsite

Join Our Team as a Social Worker Are you passionate about helping patients get the care they deserve? Do you want to make a meaningful impact in others' lives? We are looking for hospice medical social workers who are committed to creating meaningful experiences for your patients and their families. As a hospice medical social worker, you will be responsible for psychosocial evaluations, and ongoing counse of patients and families during their end-of-life journey. Working in accordance with the plan of care, you will provide emotional support to patients and families when it's needed most. And just like all of our team members, our hospice medical social workers have access to our supportive leadership team and professional development opportunities with plenty of room for advancement. We're Offering Even More Great Benefits When You Join Our Team! Tuition Reimbursement Immediate Access to Paid Time Off Employee Referral Program Bonus Eligibility Matching 401K Annual Merit Increases Years of Service Award Bonuses Pet Insurance Financial and Legal Assistance Program Mental Health and Counseling Programs Dental and Orthodontic Coverage Vision Insurance Health Care with Low Premiums $500 Matching Health Savings Account Short-term and Long-term Disability Access to Virtual Health & Wellness Fertility Assistance Program Our Company Mission Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren't empty words. In every interaction, no matter how big or small, we're dedicated to providing a superior experience for patients facing life-limiting illnesses and their families. About Agape Care Group As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers - Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company's employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others. Qualifications: A heart to serve patients and families and a passion for providing the best possible care Education: MS degree in social work from an accredited school of social work approved by the Council of Social Work Education Licensure: Current state license as a social worker Experience: 2+ years of clinical work experience, preferably in healthcare or hospice Required: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25lbs and bear the weight of an average adult effectively. We've worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we'd love for you to join our team. *Pay is determined by years of experience and location. Appcast Apply Goal Priority: Regular

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Night Shift, Week 1 :Monday - Tuesday - Friday - Saturday - Week 2: Sunday - Wednesday - Thursday, 7:00 PM - 7:00 AM As the Maintenance Technician, you will perform highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance processes. If you have the skills required for this role and a passion for keeping facilities and equipment in top-notch shape to ensure operations run safely and smoothly, consider joining GXO! What you'll do on a typical day: Must be able to pass Client guidelines (yearly) to enter the plant daily Good driving record (that needs to remain in good standing) Ability to pass yearly DOT Physicals Willingness to learn and follow SOP's Ability to work in a team atmosphere and independently at times Paying attention to detail and having high quality standards Good understanding and use of hand tools, air tools, hoists, etc. Organizational skills Great to have prior to joining our team 6 months of continuous 24ft Box Truck driving experience It'd be great if you also have: Experience with tools and equipment used in building maintenance, reconstruction and repair work GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. #appcastrequest

TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K -- with company match Paid Time Off -- NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Safety Inspector License (for Virginia) or willingness to obtain license at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license with good driving record CDL and/or willingness to obtain at company expense TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. Physical Requirements: These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities Work Environment: The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law." #LI-MW1

Thomas, Thomas & Hafer, LLP is growing! We are looking for an Associate to join our Glen Allen, VA office. The ideal candidate will have 1-5 years' of experience, and able to both collaborate with others in the office, and independently on cases and assignments. *About the Firm: * Thomas, Thomas & Hafer, LLP, (“TT&H”) is a regional civil litigation defense law firm that was established in 1977. Today, TT&H has over 170 legal professionals in 13 offices throughout the Mid-Atlantic region. TT&H represents a variety of insurance and corporate clients in state and federal courts as well as private arbitration, administrative, and alternative dispute resolution forums. *Attorney- General Liability Responsibilities:* * Represent clients in general liability cases, including personal injury and property damage claims. * Conduct legal research and draft pleadings, motions, and other legal documents. * Develop and implement defense strategies tailored to each case. * Conduct depositions, attend court hearings, and participate in trials. * Manage all aspects of litigation. * Provide legal advice and guidance to clients on liability issues. * Collaborate with other attorneys, paralegals, and support staff to ensure efficient case management. *Attorney- General Liability Qualifications:* * Juris Doctor (JD) degree from an accredited law school. * Admitted to VA bar. DC a plus. * Minimum of 1 year of experience in general liability law. * Strong analytical, research, and writing skills. * Excellent communication and negotiation abilities. * Ability to manage multiple cases and work under pressure. * Detail-oriented with strong organizational skills. * Experience in insurance defense. * Proven track record of successful case outcomes. *Attorney- General Liability Benefits:* * Competitive salary * Health, dental, and vision insurance * 401k plan * Professional development opportunities Job Type: Full-time Benefits: * 401(k) * Dental insurance * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Experience: * general liability litigation: 1 year (Required) Ability to Commute: * Glen Allen, VA 23060 (Required) Work Location: In person

Install, replace, repair, clean and maintain all car wash related equipment at the lowest possible cost. Complete scheduled preventative maintenance tasks and service calls as well as site checks and inspections of carwash to ensure optimal operation for stores and customers. Responsible to perform monthly cleaning of in-bay and wash room equipment. Responsibilities: 1. Maintain all equipment and facilities in good working order. Troubleshoot, diagnose issues and make repairs to equipment in carwash according to established procedures to minimize parts usage. 2. Complete scheduled or assigned preventative maintenance or cleanings per scope of work and on schedule. 3. Communicate issues and provide feedback to the Car Was Field Support Manager regarding maintenance issues, facility/equipment opportunities and outside service vendor performance. 4. Utilize maintenance work order system to complete repair calls, close completed calls, enter resolutions for calls and update calls according to company policies and procedures. Complete assigned work by required deadline. Respond to high priority calls according to company guidelines. 5. Maintain company vehicle and adhere to all state/local/federal laws and company policies regarding operation of a motor vehicle. 6. Attend and participate in all work related meetings, scheduled inventories and training classes. Maintain all certifications as required by manufacturers and local/state/federal law. 7. Maintain truck inventory accurately and manage parts inventory according to company policy and procedures. Maintain assigned tolls according to company policy. Qualifications: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education • High School Diploma/GED required • Technical / Trade training / Sheetz training preferred Experience • No experience required with skilled trade or apprenticeship completion certificate • Minimum 2-year hands-on training experience in HVAC, electrical, mechanical or a related trade required without a skilled trade or apprenticeship certificate required • Previous car wash maintenance experience preferred. Licenses/Certifications • Valid Driver's license required • EPA certificate • Must obtain WV PROV certification (where applicable) Tools & Equipment • General Office Equipment • Hand tools (hammer, measuring devices, wrench, level, etc.) • Power Hand tools (saws, drill press, grinders, sanders, etc.) • Pneumatic tools (compressor, nailer, stapler, jack hammer, etc.) • Welding tools (torch, plasma cutter, welder, etc.) • Landscaping tools (chain saw, leaf blower, weed eater, etc.) • Motorized Equipment (generators, pressure washer, fork lift, etc.) Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is looking for a customer-oriented Account Manager, Client Services who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between Oliver and its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process. If you are a natural communicator with a passion for customer service, we would like to meet you! About the Role: As our Account Manager, Client Services, you will: Understand client's business goals and challenges to provide effective solutions. Manage a portfolio of client accounts, ensuring their needs are met. Client and internal communication regarding customer orders, samples, estimates and job specifications. Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production. Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department. Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates. Responsible for onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits. Audit and update open sales order, finished goods inventory, and open orders for billing purposes. About You: You're a fit for the role of Account Manager, Client Services if your background includes: 4 to 5 years of experience in a customer service, sales, manufacturing environment. Proficient in Windows, Word, Excel, ERP and CRM systems, (JD Edwards preferred). Ability to multi-task while exercising judgment in a high-volume and fast-paced environment. High School diploma; college degree a plus. Excellent oral and written communication skills. Occasional overnight travel when necessary. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

Call Center Representative 6-month Contract-to-Hire Pay Rate: $17-$21 Hourly Based On Experience Looking to HIRE RIGHT AWAY! Our client is seeking Call Center Representatives to join their team at public utilities call center in the Richmond area. This role involves providing exceptional customer service by handling inquiries and requests related to essential utility services. Key Responsibilities Answer inbound calls regarding gas, water, trash, wastewater, and streetlight services. Assist customers with billing inquiries, starting or stopping services, and reporting issues. Make outbound calls to follow up on previous requests and ensure resolution. Accurately document customer interactions and update account information in the system. Provide clear, courteous, and professional communication to resolve customer concerns promptly. Qualifications Previous experience in customer service or call center environment preferred. Strong verbal communication and active listening skills. Ability to navigate computer systems and maintain accurate records. Problem-solving skills and a customer-first mindset. High school diploma or equivalent required.

The Interior Design Project Manager is a key member of the Workplace & Design team, responsible for managing projects that shape inspiring, functional, and compliant work environments. This role blends creativity with operational excellence-overseeing furniture installations, artwork programs, move management, and vendor coordination. You'll thrive in a fast-paced environment where attention to detail, problem-solving, and collaboration are essential to success. Responsibilities Workorder & Ticket Management Manage 10-30 active furniture and miscellaneous tickets from submission through completion. Coordinate with vendors and requestors to resolve issues, schedule site visits, and track progress. Create and update furniture layouts that comply with ADA and building codes. Maintain documentation in ticketing systems and ensure SLA compliance. Project Management Lead vendor coordination, site surveys, and punch lists for furniture and artwork installations. Develop installation presentations using AutoCAD/Revit, Adobe Pro, and PowerPoint. Facilitate meetings with stakeholders to define scope, assign tasks, and ensure smooth execution. Track project costs, request purchase orders, and maintain organized project folders. Artwork & Branding Collaborate with art framing vendors to refresh and standardize artwork. Schedule and oversee installations of artwork and marketing materials across corporate and branch locations. Ensure all installations align with design standards and brand guidelines. Move Management Support strategic move projects by documenting seating and floor plan changes. Conduct walkthroughs to verify accurate seating assignments and update plans accordingly. Reporting & Metrics Assist in creating diagrams and monthly reporting metrics to track project performance. Travel & Collaboration Participate in onsite meetings, installations, and vendor coordination. Travel may include daily trips, overnight stays, or consecutive days depending on project scope. Qualifications Education & Experience 2+ years of professional experience with AutoCAD/Revit. Background in furniture, design, and project management. Familiarity with ticketing systems and help desk environments. Proficiency in Microsoft Office Suite and Adobe Acrobat Pro. Knowledge & Skills Strong ability to read and interpret floorplans. Understanding of furniture/equipment repairs and warranty requirements. Basic knowledge of ADA and building codes, with ability to research and apply standards. Excellent communication skills-able to clearly convey ideas and collaborate across teams. Highly organized, detail-oriented, and able to juggle multiple priorities in a fast-paced environment. Self-starter with strong problem-solving skills and adaptability to change. Professional, dependable, and punctual with a commitment to quality and accuracy.

$5,000 sign-on bonus! Open Positions: FT/PT - 1st shift (7am-3pm) FT/PT - 2nd shift (3pm-11pm) Want to make a difference in someone's life? If you have patience, empathy and a true desire to care for those in need, you will love working as a Certified Nursing Assistant (CNA) at The Laurels of University Park! In this role, you have an opportunity to leave a lasting impact on our guests. We look for candidates who are prompt, dedicated and enjoy caring for others. Benefits: Comprehensive health insurance - medical, dental and vision. 401K with matching funds. DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays. Flexible scheduling. Tuition reimbursement and student loan forgiveness. Zero cost uniforms. Responsibilities: Care for guests under the direction and supervision of a Registered Nurse (RN) or a Licensed Practical Nurse (LPN). Take and record vital signs. Measure and record height and weight, intake and output. Care for the guests' environment. Assist with bathing, grooming and toileting. Assist with eating and hydration. Observe guests' skin when administering care and reports changes to licensed nurse; provide skin care as needed. Meet guests' mental health and social service needs. Qualifications: High school graduate/GED. CNA license. Ciena Healthcare: We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. IND123

NEW WAGE SCALE! Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of Bon Air, you have the opportunity to use your nursing skills and become a leader. Benefits: Comprehensive health insurance - medical, dental and vision. 401K with matching funds. DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays. Flexible scheduling. Tuition reimbursement and student loan forgiveness. Zero cost uniforms. Responsibilities: Supervise the care/services provided by the LPNs, CNAs, and other team members who care for guests. Provide safe and accurate medication-related interventions to guests. Assess the health of guests and notify the physician of changes in status; promptly implement new orders. Develop a plan of care based on assessment, implementing nursing care. Select and institute appropriate nursing interventions to stabilize a guest's condition and/or prevent complications. Contribute to guest assessments (MDS/CAA's) and the development of a plan of care. Qualifications: 1-3 years of experience in a long-term care setting preferred. Current Registered Nurse (RN) licensure in the state. CPR certification. Ciena Healthcare: We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. IND123

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Release Manager - Salesforce & .NET (Azure DevOps) We are seeking a seasoned Release Manager & DevOps Practitioner with experience to architect, optimize, and manage release pipelines and change control processes across complex enterprise environments. This role demands expertise in modern DevOps practices, automation, CI/CD, and governance for effective and risk-controlled software delivery. Responsibilities Architect, implement, and manage robust release management strategies for multi-tier applications across environments. Design and optimize CI/CD pipelines using Azure DevOps for Salesforce and .NET applications. Manage Salesforce deployments using Gearset, ensuring proper version control, metadata handling, and rollback strategies. Coordinate releases for .NET applications leveraging Azure DevOps pipelines and related automation tools. Implement sandbox management strategies, including data seeding and refresh cycles for Salesforce environments. Own and enforce change control processes, ensuring compliance with regulatory and audit requirements. Collaborate with development, QA, operations, and security teams to ensure smooth, high-quality deployments with minimal risk. Automate manual software delivery and environment provisioning tasks for efficiency and reliability. Execute release readiness reviews, coordinate deployment schedules, and manage post-change support and incident triage. Lead and document enterprise Change Advisory Board (CAB) meetings, facilitating risk assessment and communications. Track, measure, and report on deployment frequency, change failure, lead time, and rollback metrics; drive continual service improvement. Mentor and coach engineers on DevOps and change control best practices, process adherence, and tool usage. Lead root cause analysis for failed changes and drive permanent improvement. Qualifications we seek in you! Minimum Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or related field. Experience in Software Engineering, Release Management, DevOps Engineering, and Change/Configuration Management roles. Hands-on experience with Gearset for Salesforce release management. Proven track record managing releases for Salesforce and .NET applications in enterprise environments. Deep understanding of ITIL change management processes and release governance frameworks. Experience with risk, compliance, audit, and regulatory reporting in a large IT environment. Strong communicator, with experience coordinating cross-functional teams and Change Approval Boards. Preferred Qualifications/ Skills: Experience with Salesforce DX, git, and source-driven development. Familiarity with Azure DevOps Boards, Confluence for work item tracking and release planning. Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Reporting to the Department Administrator, the Associate Administrator provides administrative support and leadership to a single or multiple Divisions under the auspices of an MCVP Administrator and/or Division Chair. The Associate Administrator consults, advises and assists practice management in providing leadership and direction by performing a combination of the following: financial reporting/management; budget development/monitoring; grants management/administration; physical plant maintenance/space planning; and human resources management. Provides staff supervision while promoting a diverse, equitable and inclusive culture. The Associate Administrator maintains current knowledge of all state and federal laws and regulations and University and Health System policies and procedures. The Associate Administrator ensures that all grants and contract awards are implemented, and reporting requirements are conducted in accordance with established University and sponsoring agencies requirements. The Associate Administrator works closely and in collaboration with different Divisions, physicians, VCU and VCUHS management and administrative personnel. Essential Job Statements Reporting Relationships: The Associate Administrator reports directly to the Department Administrator, with a dotted line relationship to the Division Chairs/Chiefs if applicable. The Associate Administrator works collaboratively with Ambulatory Leaders, Nursing Directors, and other VCUHS and VCU leadership. The Department Administrator works with the Associate Administrator, with input from Division Chairs/Chiefs and Department Chair if applicable, to set annual performance objectives and conduct the annual performance review. Human Resources Management Oversees all human resources functions within the Division(s) and serves as the liaison and contact for all human resources matters. Collaborates with VCUHS Human Resources and the HR Business Advisory team to assist in the design, develop, and implement equitable and inclusive strategic and operational human resource management practices for the department. Manages, supervises and directs assigned administrative/support staff to include determining staffing needs, recruitment, hiring, work assignments, performance evaluation, disciplinary/corrective action and employee training and development. Participates in faculty recruitment for the Department which includes developing pro-formas to assess financial/program impact of new faculty and services; recruitment, advertising, hiring and relocation of new faculty, participating in onboarding new faculty; handling and verifying contracts and agreements; working in collaboration with VCU Human Resources in the administration of the annual faculty salary process, and working with the MCVP compensation plan team; and assisting faculty and other providers in the credentialing process and professional liability verification. Assists with productivity analysis and accountability of Division faculty. Communicates with providers and divisional staff to ensure all remain up to date on current health system policies. Works with the Office of the General Counsel and the VCU Office of Immigration Services as needed on visa issues and all related matters for existing/prospective employees from other countries. Prepares and handles all related paperwork and documents. Administers VCU/VCUHS Human Resources policies and procedures. Serves as the Division's liaison with VCU and VCUHS Human Resources. Prepares and coordinates all required human resources paperwork. Adjusts provider work efforts to ensure illustrations appropriately reflect clinical work expectations of faculty. Collaborates with the MCVP's compensation team to address compensation requests. Responsible for oversight and compliance for education programs in the specialty for which the associate administrator oversees. Works with respective program directors to incorporate house staff into the care model for patients. Financial Management Maintains financial controls for all sources of funds to ensure solvency and compliance with University and Health System policy and accounting regulations and state and federal law. Assists with the development and maintenance of divisional operating budget using the requisite financial accounting systems. Collaborates with division leadership in order to implement an equitable and financially sound operating budget. Monitors expenditures and revenue. Performs statistical analysis for forecasting. Assists with long range financial planning and projection of revenue and expenditures. Manages and maintains all operating accounts. Oversees all financial aspects of the division(s) to include travel, accounts receivables, and purchasing. Reconciles all accounts and researches and resolves variances. Collaborates with internal and/or external third-party partners in the equitable and effective management of the revenue cycle operations. Works with providers to ensure appropriate documentation for clinical activity is consistent with MCVP and Compliance Services policies. Prepares financial statement and reports. Presents financial reports to the Administrator and Division Chairs. Establishes and monitors internal controls of divisional administrative staff as it relates to financial affairs. Assists ambulatory team, as needed and appropriate, in the development of business plans to maintain clinic capacity, expansion, and capital requests. Grants Administration Directs and oversees contract and grant acquisition, written proposals, budget preparation and administration and monitoring of funds to ensure university, state and federal requirements and regulations are met. Administers activities that are necessary to the application and management of grant programs focusing on the fiscal and operational aspects. Analyzes and reviews grant proposals for compliance with agency and VCU requirements. Works with research coordinators to ensure compliance with local, federal and international guidelines regarding conduct of human research. Interprets sponsor programs and advises PI(s), VCU and sponsoring agencies regarding stipulations and the administration of grants. Oversees the administration of expenses charged to grants for appropriateness and confirms that funding is budgeted, and expense is allowable. Oversees submission of regulatory information to institutional Review Board for new and existing clinical trials. Enters into negotiations with sponsors (e.g., NIH, pharmaceutical industry) for budgets and monitors expenses by reviewing and approving all system(s) to track expenditures. Maintains knowledge of computer systems used to support research. Serves as Effort Reporting coordinator for the division. Serves as a liaison to internal and external contacts with PIs, research coordinators, sponsoring agencies, Grants and Contracts Accounting, Office of Research, Office of Sponsored Programs, Purchasing, Accounts Payable, etc. to obtain and manage grants. Space Planning Management Assists with short-term and long-range space planning. Meets with space analysts and determine space requirements. Coordinates activities/projects with Facilities Management, architectural consultants and construction contractors. Determines fiscal requirements for renovations and new building projects. Handles, communicates and coordinates all physical moves. Working with department Administrator, develops pro-formas for consideration and approval of facility projects including any capital requests needed in space expansions. Information Systems Management Assists with all information technology needs for the Division and assists in the implementation and management of hardware and software to support the function of the Division faculty and staff. Obtains and organizes data from multiple systems and sources (MCV Physicians, and VCU Medical Center, etc.) to monitor the fiscal integrity of the Division and remains current with needed computing skills. Handles all computing expenditures and inventory of equipment and software. Clinical Operations Collaborates with Ambulatory to identify opportunities to increase efficiency and effectiveness of clinical practice. Responsible for co-management of provider schedules working with Ambulatory to ensure appropriate clinical outpatient coverage. Works with division chiefs and other leadership to optimize the physician and provider practice, including both outpatient and inpatient. Responsible for communicating and developing plans to increase provider productivity congruent with practice plan standards. Develops business plans to increase outreach and grow market share. Patient Population Not applicable to this position. Employment Qualifications Required Education: Bachelor's Degree in Finance, Accounting, Healthcare Administration, Business or closely related field Preferred Education Master's Degree in Business or Healthcare Administration or closely related field Licensure/Certification Required N/A Licensure/Certification Preferred N/A Years And Type Of Required Experience Minimum of three (3) years of work experience in a healthcare management position with financial and supervisory responsibility OR within one semester of completion from a Master's Degree Program in Healthcare Administration (MHA). Experience with Microsoft software, to include spreadsheets and databases Experience PREFERRED Administrative and/or financial management work experience in an academic medical center and/or large physician group practice. Previous experience with Enterprise Resource Planning Systems, Electronic Health Record systems; and VCU and VCUHS information systems Experience leading diverse teams Other Knowledge, Skills And Abilities Required Must be able to use financial, Human Resources, University and Health System resources to make independent decisions and determine actions necessary to achieve the goals of the Division(s).

The Regional Director of Operations role is responsible for providing operational leadership, direction and administration to assigned practices within a geographic territory. The role ensures operational effectiveness and holds P&L responsibility in assigned region. We are looking for people who are: Flexible Committed Improvement focused Team focused Fun Curious Relationship focused Listeners who relate with people Self-Starters Eager to learn new skills Essential Job Functions: Knowledge of the Orthodontic Industry and practice dynamics Collaborates with practice leadership to implement top-line growth initiatives, manage expenses, and execute operational plans Participates in the budget preparation process and implement practice improvements Oversees local practice administrators and key team members to serve as a valuable resource in developing and executing their practice level goals and support achieving annual budget with long-term success and growth of each practice and the Region Applies data centric approach using KPI's to understand the business and growth drivers, collaborating with VP of Operations and implements performance improvement goals and initiatives at each practice Serves as a liaison between VP of Operations and practices to ensure the practice is receiving adequate corporate support for success in each functional area Develop relationships and lead monthly meetings with key stakeholders in the Region-with a key focus on partner Doctors Ensures high quality patient care and compliance remain top priorities at each practice; develops and collects data that supports the maintenance of key quality metrics Willingness to travel 50% of the week to each practice location offering face-to-face support and guidance; seeks to listen and understand practice feedback Ensures compliance with applicable government laws, rules, regulations and (SOP or Company) policies and procedures Possess strong management skills with the ability to mentor, coach, and lead team members without a direct reporting relationship Serves as a cultural leader of excellence in region; monitors and manages team morale Consults with Human Resources as necessary in employee relations and team member engagement matters Cross-functional team approach with operations, human resources, finance, and business intelligence Gathers, analyzes, and presents data with useful metrics to leadership team Strong management skills with ability to mentor, coach, and lead team members without direct reporting relationship Helps support office refresh and redesign for improved experiences and workflows Performs other duties as assigned. *Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice. Essential Job Skills: Experience with managing budgets, delivering information from P&L statements delivering strong results within a growth-oriented organization Effective written, verbal, and electronic communication that is professional in both content and delivery Ability to gain trust and respect of the doctors, teams, and peers Excellent organizational and multi-tasking skills Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise Establishes and maintains strong working relationships with various stakeholder groups Ability to maintain confidentiality Computer proficiency in Outlook, Word, Excel, and PowerPoint Practices shared accountability with other functional areas of the business Agility by adapting as needed in role to changing priorities Strong financial aptitude with ability and interest in taking full ownership over the Region's P&L Ability to work on development plans with admin, treatment coordinator, clinical, practice manager, and Doctor Minimum Requirements: Bachelor's Degree in Business, Healthcare Administration, or related field (or equivalent work experience) 5+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, and coaching) 7 years relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 3-5 years of experience in dental industry, preferably orthodontics Familiarity with orthodontic practice management systems Benefits: Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD Robust 401k plan, including a company match up to 4%

🚀 We're Hiring: Senior Business Analyst (Richmond, VA) 🚀 MUST USC/GC Are you an experienced Business Analyst with a passion for leadership, collaboration, and driving meaningful outcomes? We're looking for a Senior Business Analyst to join our team in Richmond, where you'll play a key role in guiding teams, engaging stakeholders, and delivering high-impact business solutions. Key Responsibilities Lead end-to-end business analysis activities, including requirements elicitation, documentation, validation, stakeholder engagement, and testing support. Provide strong leadership and mentorship to experienced professionals, helping teams achieve goals and overcome obstacles. Act as a trusted partner to business and technical stakeholders, ensuring alignment between business needs and delivered solutions. Communicate complex concepts clearly to technical and non-technical audiences at all organizational levels. Build and maintain effective stakeholder relationships, driving collaboration and informed decision-making. Support teams by identifying risks, removing blockers, and enabling successful project outcomes. Required Skills & Experience Business Analysis: 10+ years of expert-level experience in business analysis functions (requirements management, stakeholder management, testing, etc.) Leadership: 7+ years of experience leading, mentoring, and guiding experienced teams Communication: 7+ years of experience effectively communicating across technical and non-technical teams Stakeholder Management: 7+ years of experience building and maintaining strong stakeholder relationships Support & Coaching: 7+ years of experience guiding professionals, removing obstacles, and enabling success Titles we are targetting:- Senior Business Analyst Lead Business Analyst Principal Business Analyst Business Analysis Lead Business Analyst Manager Business Analysis Practice Lead Business Analysis Team Lead Enterprise Business Analyst Senior Enterprise Business Analyst Strategic Business Analyst Principal Enterprise Analyst Business Analyst - Advisory Business Analysis Consultant Senior Business Analysis Consultant Senior Business Systems Analyst Lead Business Systems Analyst Business Analyst IV Senior Business Analyst Lead Business Analyst Principal Business Analyst

SME with a deep technical expertise in all systems under his/her responsibility (GMP HVAC, GMP Utilities and ancillary systems associated within their facilities), understanding their applications in pharmaceutical manufacturing, well versed with flow charts and process parameters, and awareness of industry trends. · Ensure the assigned processes are in alignment with the applicable regulatory Industry and Client's Standards. · Support risk assessment exercises using the different tools available (eg.FMEA) and participate as required in teams, committees, or other groups and/or individually to achieve the departmental, site and/or company goals. · Lead or participate in projects/changes for all the systems under his/her responsibility including design, verification activities (IV/OV/PQ), as user representative for capital projects or delivery agent for local projects. · Develop the proper documentation (URs, Specification, test cases, etc..) to demonstrate that systems are properly installed, qualified and started up and that remains in a controlled state. · Monitor utility systems and maintain KPI's to assure that they are operating properly, in compliance with requirements. · Provide written instructions for the proper way to operate and maintain the equipment and process to assure that the system operates within the controlled parameters. · Implement efficient and effective maintenance and reliability techniques. · Apply problem solving skills by leading equipment failures, troubleshooting, demonstrating RCA lead investigator proficiency and guide operations personnel in the resolution of process issues. · Provide customer consultation and notifications on issues that involve utilities areas. Assure that all necessary items are identified on the proper tracking systems, and make sure that items are completed by the required date. · Provide technical assistance as necessary to maintenance, and operations personnel. · Support internal and external inspections and investigations (including Quality and HSE). · Maintain efficient communications with appropriate site customer groups. · Proficiency with the DMS and CAPA systems. · Maintain, develop, and conduct operations training of utility systems. · Utilize statistical analysis tools to determine the process control, and capability for investigations. · Participate in Process Hazard Review meetings and/or Safety Teams as required by leadership Education/Experience · Bachelor's degree in engineering or relevant sciences and 4 years of experience with GMP Utilities Experience with Air Compressors, chilled water, steam boilers, Air Handling Units, heating hot water, waste water) and clean utilities (Clean compressed air, Water for Injection, Nitrogen, Clean Steam). · Start-up experience preferred. · Advanced degrees or certification relevant to the role is a plus. · Ability to think strategically and tactically (detail-oriented). · Strong collaborative and influencing skills, and ability to work well in a cross-functional, matrixed environment. · Demonstrated ability to work in a fast-paced team environment, meet deadlines, and prioritize work. · Proven track record of being self-motivated and capable of working with cross-functional teams while remaining positive towards project challenges.

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.