Shift Leader
Shift leader job at Dunkin Brands
We are looking for Shift Leaders to join our Dunkin' team!
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities:
Team Environment:
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence:
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability:
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to Brand standards
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
Competencies:
Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others
Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Supplemental pay
Tips
Benefits
Paid training
Shift Manager
New Carlisle, OH jobs
Job Details New Carlisle - 1525 S Dayton-Lakeview Rd - New Carlisle, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Troy, OH jobs
Job Details Troy - 1201 Experiment Farm Rd - Troy, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Tipp City, OH jobs
Job Details Tipp City - 975 W Main St - Tipp City, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Middletown, OH jobs
Job Details Verity Parkway - 2235 N Verity Pkwy - Middletown, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Monroe, OH jobs
Job Details Monroe - 665 S Main St - Monroe, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Beavercreek, OH jobs
Job Details Beavercreek - 3915 Indian Ripple Rd - Beavercreek, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Springboro, OH jobs
Job Details Springboro - 49 N Main St - Springboro, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Urbana, OH jobs
Job Details Urbana - 154 S Jefferson Ave - Urbana, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Trenton, OH jobs
Job Details Trenton - 715 E State St - Trenton, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Springfield, OH jobs
Job Details N. Limestone - 1718 N Limestone St - Springfield, OH $14.00 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Riverside, OH jobs
Job Details Woodman Drive - 192 Woodman Dr - Riverside, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Miamisburg, OH jobs
Job Details Miamisburg - 37 S Alex Rd - Miamisburg, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Dayton, OH jobs
Job Details S Smithville - 2405 Smithville Rd - Dayton, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Bellbrook, OH jobs
Job Details Bellbrook - 4429 OH-725 - Bellbrook, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Kettering, OH jobs
Job Details Stroop Road - 1680 E Stroop Rd - Kettering, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Carlisle, OH jobs
Job Details Carlisle - 510 Central Ave - Carlisle, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Xenia, OH jobs
Job Details Xenia - 40 Progress Dr - Xenia, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Manager
Fairborn, OH jobs
Job Details Fairborn - 1191 E Dayton Yellow Springs Rd - Fairborn, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Shift Leader
Shift leader job at Dunkin Brands
We are looking for Shift Leaders to join our Dunkin' team!
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities:
Team Environment:
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Operational Excellence:
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Profitability:
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to Brand standards
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
Competencies:
Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others
Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Supplemental pay
Tips
Benefits
Paid training