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Employee reviews

3.26/5

Out of 34 Dunkin Brands reviews, 53% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 34 ratings

Overall rating
3.3
Management
3.4
Career opportunities
2.9
Work environment
3.6
Salary and benefits
2.9
Diversity and inclusion
4.0
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Dunkin Brands reviews

Employee reviews
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3.0
A zippia user wrote a review on Jul 2018
Pros of working at Dunkin Brands

I enjoyed the natural flow of the busy times when we got in a rhythm and time went quickly. My schedule was easy to follow and my bosses noticed my good work. I enjoyed the discount on food and when i had a really happy costumer.

Cons of working at Dunkin Brands

It was really frustrating to be on the opening shift when your helper did not show up. Running the entire store with only one or two people is extremely difficult. Additionally, i wish i had received training on all stations up front so i was more flexible to help everywhere.

Dunkin Brands benefits

The discounts that i got on the food and merchandise.

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3.0
A zippia user wrote a review on Oct 2024
Pros of working at Dunkin Brands

Customers are awesome

Cons of working at Dunkin Brands

Pay rates are all over the place and they pay you as little as they can get away with.

Dunkin Brands benefits

Free coffee

What do you like best about Dunkin Brands's CEO and the leadership team?

Don’t know the CEO but the store I worked at is supposed to be a certified training store, yet we have no training hours

How would you improve Dunkin Brands's culture?

Appreciate the employees who you already have, show them by paying them what they are worth.

How did you prepare for the Dunkin Brands interview?

Find out what they are paying, do online research so they can’t low ball uou

How does your compensation at Dunkin Brands compare to the industry average?

Not horrible but not fair either. Openers should have shift differentials.

What brings you the most joy at Dunkin Brands?

The razzle dazzle! And the smile on someone’s face when u hand them there coffee

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3.0
A zippia user wrote a review on Jul 2020
Pros of working at Dunkin Brands

It’s not to hard and it help me gain work experience.

Cons of working at Dunkin Brands

I don’t like when my co-workers bring others down instead of helping them to get better.

Dunkin Brands benefits

I enjoy the employee meals being 100% off. It’s good to know I can make something to eat and something to drink and not be charged.

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2.0
A zippia user wrote a review on Jul 2018
Pros of working at Dunkin Brands

I like how friendly the staff is and how open minded they are about letting alot of diversity in the workplace at my job.

Cons of working at Dunkin Brands

The managers are very cruel and aren't fair with a lot of employees

Dunkin Brands benefits

I love how they give me discounts and one free doughnut everyday because i work there.

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1.0
A zippia user wrote a review on Nov 2020
Pros of working at Dunkin Brands

Interacting with my customers, some coworkers were helpful, but not much else

Cons of working at Dunkin Brands

It was very fast, was barely given any training, manager and one shift leader were rude

Dunkin Brands benefits

Free food even though I was too shy to make/get my own

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1.0
A zippia user wrote a review on Oct 2023
Cons of working at Dunkin Brands

The co-workers were horrible and the time schedule was stupid

Dunkin Brands benefits

Free coffee

Pros of working at Dunkin Brands

none

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Dunkin Brands

The position of Trash Porter, Prep, Line Cook

Cons of working at Dunkin Brands

The quaility of co-workers.

Dunkin Brands benefits

Free Coffee

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5.0
A zippia user wrote a review on May 2023
Pros of working at Dunkin Brands

The people I worked with was humble and friendly

Cons of working at Dunkin Brands

About the time management

Dunkin Brands benefits

The freedom

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1.0
A zippia user wrote a review on Mar 2023
Pros of working at Dunkin Brands

Maybe the free food

Cons of working at Dunkin Brands

No breaks, no consistent schedules, horrible management

Dunkin Brands benefits

None

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2.0
A zippia user wrote a review on Jul 2022
Pros of working at Dunkin Brands

The co workers were nice

Cons of working at Dunkin Brands

the customers were not always very friendly

Dunkin Brands benefits

free beverages

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Dunkin Brands

it's my life-changer workplace, and from this job, I have found a rush to make myself better

Cons of working at Dunkin Brands

absent of better demonstration of the Dunkin app, and it's confusing for the employees and customers

Dunkin Brands benefits

Free drink and points

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2.0
A zippia user wrote a review on Jun 2021
Pros of working at Dunkin Brands

working with others as a team.

Cons of working at Dunkin Brands

the rude customers. But i always managed to handle it the right way.

Dunkin Brands benefits

Dont have one.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Dunkin Brands

I liked the friendly staff and flexible hours.

Cons of working at Dunkin Brands

I don't like some customers who are rude or harass the staff.

Dunkin Brands benefits

My favorite perk is the free food.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Dunkin Brands

I have good coworkers and a good boss. The scheduling is very open for students.

Cons of working at Dunkin Brands

The customers are the worst thing about working there.

Dunkin Brands benefits

We are allowed to make ourselves food and drinks while on the job.

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2.0
A zippia user wrote a review on Mar 2021
Pros of working at Dunkin Brands

The customers, they are so friendly and make work go faster and easier

Cons of working at Dunkin Brands

Everything else. Management, co workers, favoritism.

Dunkin Brands benefits

Being around positive, uplifting, motivated people.

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Dunkin Brands

It was good and I had to unload the truck with the assistant manager

Dunkin Brands benefits

Getting free donuts

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Dunkin Brands

They gave me experience and gave me great working skills

Cons of working at Dunkin Brands

The people management wasn’t the best

Dunkin Brands benefits

Healthcare

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Dunkin Brands

Experience is a good teacher. Real effort.

Cons of working at Dunkin Brands

The pay sucks. people that have the wrongstuff.

Dunkin Brands benefits

Paid lunch is a good motivator. The rightstuff

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1.0
A zippia user wrote a review on Nov 2020
Pros of working at Dunkin Brands

Interacting with my customers, some coworkers were helpful, but not much else

Cons of working at Dunkin Brands

It was very fast, was barely given any training, manager and one shift leader were rude

Dunkin Brands benefits

Free food even though I was too shy to make/get my own

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1.0
A zippia user wrote a review on Jul 2020
Pros of working at Dunkin Brands

Making coffee an taking orders

Cons of working at Dunkin Brands

People that did not do nothing before there shift ended

Dunkin Brands benefits

Tips an vacation pay

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3.0
A zippia user wrote a review on Jul 2020
Pros of working at Dunkin Brands

It’s not to hard and it help me gain work experience.

Cons of working at Dunkin Brands

I don’t like when my co-workers bring others down instead of helping them to get better.

Dunkin Brands benefits

I enjoy the employee meals being 100% off. It’s good to know I can make something to eat and something to drink and not be charged.

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Dunkin Brands

I liked everything that Dunkin had to offer me

Cons of working at Dunkin Brands

I didn't like how lazy people got treated better than the hard working people.

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5.0
A zippia user wrote a review on Apr 2020
Pros of working at Dunkin Brands

The lively atmosphere.

Cons of working at Dunkin Brands

I didn’t like that I could not apply myself.

Dunkin Brands benefits

I liked being around coffee and morning people.

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Dunkin Brands

Strong sense of teamwork with consistency of expectations.

Cons of working at Dunkin Brands

The equipment provided was constantly breaking down and wasn't fit for the job even when working.

Dunkin Brands benefits

I got very flexible hours.

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4.0
A zippia user wrote a review on Nov 2019
Pros of working at Dunkin Brands

It was very flexible with schedule, but it really showed me how to manage and lead others

Cons of working at Dunkin Brands

The pay and benefits are poor

Dunkin Brands benefits

Being able to leave work at noon

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1.0
A zippia user wrote a review on Sep 2019
Pros of working at Dunkin Brands

I liked the employees.

Cons of working at Dunkin Brands

I didn't like the manager because he didn't know how to do his job.

Dunkin Brands benefits

Free food and drinks while working.

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2.0
A zippia user wrote a review on Jul 2018
Pros of working at Dunkin Brands

I like how friendly the staff is and how open minded they are about letting alot of diversity in the workplace at my job.

Cons of working at Dunkin Brands

The managers are very cruel and aren't fair with a lot of employees

Dunkin Brands benefits

I love how they give me discounts and one free doughnut everyday because i work there.

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Dunkin Brands salaries

8.5
Salary score
The national average salary for a Dunkin Brands employee in the United States is $47,084 per year or $23 per hour. Employees in the top 10 percent can make over $108,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year.

Dunkin Brands demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Dunkin Brands financial performance

8.7
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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