Help Desk Analyst jobs at DXC Technology

SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. **Qualifications - External** **Service Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving + PC Proficiency + Identifying and resolving level 1 customer issues + Documentation + Soft Skills- Personable and Professional + MS Office + Ticketing System + Possesses the ability to work in a specified ticketing system including but not limited to: + Documentation + Ticket Routing + Ticket Categorization + Ticket Closure + Knowledge Base + Metrics & Time Management + Metric Scorecard + Attendance & Scorecards must be kept within parameters of Service Desk Manual + Ability to follow set schedule with little variance **Qualifications** **Required:** + US Citizen who must be able to pass both an SAIC and Commonwealth of Virginia background check. **Desired:** + AA Degree in related discipline or High School or equivalent and up to two (2) years of related experience. + Minimum 6 months of experience with computer hardware/software support. + Experience in desktop support, IT concepts, and help desk software. + Hardware/software troubleshooting experience. + Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person. + Demonstrated customer awareness, strong written and verbal communication skills. + Provide excellent customer service. + Proven ability to think and troubleshoot logically, and act decisively in critical situations. + Experience with Microsoft Office Products, Internet Explorer, and Windows. + Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A+, CompTIA Net+, and CompTIA Security+ Windows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. + Account administration, password reset experience. Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2511948 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst Experience/Knowledge Required Customer Service and Level 1 Technical Support Troubleshooting Problem Solving PC Proficiency Identifying and resolving level 1 customer issues Documentation Soft Skills- Personable and Professional MS Office Ticketing System Possesses the ability to work in a specified ticketing system including but not limited to: Documentation Ticket Routing Ticket Categorization Ticket Closure Knowledge Base Metrics & Time Management Metric Scorecard Attendance & Scorecards must be kept within parameters of Service Desk Manual Ability to follow set schedule with little variance Required: US Citizen who must be able to pass both an SAIC and Commonwealth of Virginia background check. Desired\: AA Degree in related discipline or High School or equivalent and up to two (2) years of related experience. Minimum 6 months of experience with computer hardware/software support. Experience in desktop support, IT concepts, and help desk software. Hardware/software troubleshooting experience. Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person. Demonstrated customer awareness, strong written and verbal communication skills. Provide excellent customer service. Proven ability to think and troubleshoot logically, and act decisively in critical situations. Experience with Microsoft Office Products, Internet Explorer, and Windows. Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A+, CompTIA Net+, and CompTIA Security+ Windows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Account administration, password reset experience.

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is looking for a seasoned software development professional to support FOIA case management and other information access solutions who ideally has experience supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed in a U.S. Government environment to provide public access to information. They provide software enhancements and fixes that support users performing vital information access services to the American public. **Responsibilities:** + Troubleshooting issues impacting system operation and performance + Developing software modules to meet customer's business requirements for new features, enhancement of existing capabilities, and correction of defects identified in the system. + Participate in project planning, system design, and implementation activities for new system capabilities and enhancement of existing functionality. + Support the deployment and testing of software and respond to testing feedback. + Make recommendations and advise on system improvements, automation, and risk management. + Interface with other members of the team to ensure they have a clear understanding of system issues and requirements. + Support the development of system and user documentation as well as other training materials as appropriate to promote adoption and use of the system. **Qualifications:** _Required:_ + Experience performing application development in a .NET framework for applications with Oracle backends. + Experience working with representative users to elicit and refine requirements for system enhancements and other system modifications to improve system functionality and fit-for-purpose. + Demonstrated ability to access and query Oracle database data and objects using SQL + Plus and SQL Developer. Demonstrated ability to perform application patching, troubleshooting, and performance analysis. + Demonstrated possession of verbal and written communication skills to work independently and effectively with the users, stakeholders, and other team members. + Reside within a commutable distance to customer site near College Park, MD. Six years of IT experience, plus a bachelor's degree or an additional six years of experience. + Possess Top Secret clearance and possess or be able to obtain DOE 'Q' access. _Desired:_ Experience managing virtual instances and system updates in an AWS environment using remote desktop. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $114,600-$252,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Information Technology Service Management (ITSM) Governance and Compliance Support Analyst attends all MSI meetings to capture minutes, document decisions, and track action items. Applicants will ensure meetings comply with their approved charters and track initiatives to closure or escalation. As the Governance and Compliance Support Analyst, you get to: * Attend all boards and forums to document who attends and key discussion points that arise * Support the tracking and closure of all initiatives or action items captured at each forum * Support linkage among meetings, boards, and forums to ensure the entire Ecosystem is moving in the same direction * Perform as a self-starter who manages end-to-end efforts, working independently, as well as within a Team environment * Leverage knowledge and best practice experience to identify and champion recommendations for improvement opportunities across the Ecosystem * Monitor entire governance structure to ensure it meets the intent and direction of the approved charters and provides value to Senior Leadership in attendance * Support in the preparation of briefs and reports to the Government and peer Service Providers * Deliver high quality work and adapt to new challenges, either on your own or as part of a Team Position Responsibilities: * Ensure compliance with the various board/forum charters * Thorough documentation of decisions, discussions, and actions at each board/forum * Track identified initiatives and actions to conclusion or escalation * Provide input for materials briefed at each forum for clarity and compliance Required Qualifications: * TS/SCI with Poly Required * Bachelor's Degree OR 3+ years of related work experience * Working knowledge of the ITSM processes * Knowledge of ITIL processes with the ability to obtain the ITIL 4 certification within three months of hire * Experience managing projects to meet schedules and milestones * Strong written and verbal communications skills * Solid analysis and reporting skills * Ability to present technical details to a non-technical audience (briefing) * Ability to facilitate reoccurring technical/non-technical meetings and working groups Desired Qualifications: * ITIL4 Certification * ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Service Desk SpecialistJob Category: Information TechnologyTime Type: Full time Minimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: None* * * The Opportunity: CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) client located in Ashburn, VA. Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation's safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity. ASF programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. Responsibilities: Provide advanced Tier 2 remote support and troubleshooting for end users experiencing various issues with CBP applications/application software. Researches, reproduces, diagnoses, and resolve issues using TEAMS and ServiceNow Works independently to communicate technical information to users in a manner they understand and provide clear instructions for resolution. Establish a timely process through which problems are addressed, including problem recognition, research, isolation, resolution, and follow-up steps. Lead or contribute to IT projects such as system upgrades, migrations, regression testing and confirming new deployments for functionality. Develop and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem management across a large-scale organization. Collaborate with application development teams to identify and correct core problems, often occurring due to platform/application upgrades and change request deployments. Possess and apply a comprehensive knowledge of working with end user business applications/software. Collaborate with the application teams to identify, respond, and resolve tickets in a timely manner. Act as a liaison between the help desk and enterprise clients, ensuring clear communication and high customer satisfaction. Lead initiatives to improve help desk processes, efficiency, and customer service quality. Qualifications: Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria include, but not limited to: 3-year check for felony convictions 1 year check for illegal drug use 1 year check for misconduct such as theft or fraud Bachelor's Degree or equivalent experience and minimum 5 or more years of Help Desk or related technical experience (experience considered in lieu of degree) Experience using a service desk ticketing system. Experience providing advanced support to end-users spanning a variety of application/software issues. Experience working with a development team in identifying, researching, and resolving advanced application software issues. Experience documenting, tracking, and monitoring the problem to ensure a timely resolution. Ensuring product quality and timeliness of efforts. Demonstrated Incident, Knowledge, and Problem Management Available for an on-call rotation depending on the application that is supported. (There are a very limited number of applications that require on-call support. The majority do not). Desired: Experience or education with information systems analyst or business analyst work. Experience with ServiceNow Experience with Problem and Incident Management ITIL Certification, other Technical Certifications Strong, active listening skills CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $70,800 - $148,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within 50 miles of Mobile, AL, New Orleans, LA, New York, NY, or Norfolk, VA. **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) + 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments + Proven ability handling basic remote support for high-performance computing and peripherals + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53) + Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service, analytical, and communication skills for initial issue resolution + Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles **Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills** + CompTIA A certification + Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration) + ITIL 4 Foundation or higher certification, with focus on service operation + Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell) + Master's degree in a relevant field or additional certifications (e.g., CompTIA Network ) **Pay Information** Full-Time Salary Range: $63662 - $108225 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118234BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

SAIC is seeking a qualified Sr. Acquisition Support Specialist will provide acquisition management support personnel in the senior acquisition labor category to conduct acquisition planning activities for complex to extremely complex programs in accordance with Federal, DoD, Air Force and JWAC laws regulations, policies, directives and instructions. Job responsibilities include: * Provide senior acquisition management support to the government acquisition manager in the execution of existing programs and the development of new acquisition initiatives. * The contractor shall assist the government acquisition by ensuring that projects are in conformance with current DoD directives (i.e. 5000 and 8000 series) and the Milestone Decision Authority approved baseline as shown in the project's Acquisition Program Baseline document. * Provide senior acquisition management support to the planning, organizing, managing critical aspects of the engineering, development, production and/or deployment of systems and equipment. * Provide senior acquisition management support to various project actions and activities to include meetings, vendor performance tracking, milestone planning, briefing preparation, staff coordination, risk management and decision document preparation. * Provide senior acquisition management support to the government acquisition manager in the development of ongoing and crucial core protection competencies that advance specific projects/activities (including cyber) to deliver comprehensive, economical and actionable solutions for both programmatic and operational domains. * Identify solutions to balance near-term results with long-term acquisition, architecture and strategic objectives. Assist with requirement matrix of capabilities to ensure results meet stakeholder's goals. * Draft reports on research and findings for the Integrated Project Teams (IPTs), Functional Managers (FM), and senior JWAC decision-makers. For program reviews and joint program reviews, draft procedures and formats for the IPTs to use. * The contractor shall provide support in all acquisition management efforts in drafting IPT agendas. Qualifications Required Qualifications: * 10 years of relevant experience with Air Force acquisition processes, procedures and functions. * Bachelors or master's degree with a minimum of 24 semester credit hours in Business Administration, Public * Administration, Accounting, Finance or related course work. * Active TS/SCI Clearance. Desired Qualifications: * Prior Military Experience. Overview SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

SAIC is seeking a qualified Sr. Acquisition Support Specialist will provide acquisition management support personnel in the senior acquisition labor category to conduct acquisition planning activities for complex to extremely complex programs in accordance with Federal, DoD, Air Force and JWAC laws regulations, policies, directives and instructions. Job responsibilities include: + Provide senior acquisition management support to the government acquisition manager in the execution of existing programs and the development of new acquisition initiatives. + The contractor shall assist the government acquisition by ensuring that projects are in conformance with current DoD directives (i.e. 5000 and 8000 series) and the Milestone Decision Authority approved baseline as shown in the project's Acquisition Program Baseline document. + Provide senior acquisition management support to the planning, organizing, managing critical aspects of the engineering, development, production and/or deployment of systems and equipment. + Provide senior acquisition management support to various project actions and activities to include meetings, vendor performance tracking, milestone planning, briefing preparation, staff coordination, risk management and decision document preparation. + Provide senior acquisition management support to the government acquisition manager in the development of ongoing and crucial core protection competencies that advance specific projects/activities (including cyber) to deliver comprehensive, economical and actionable solutions for both programmatic and operational domains. + Identify solutions to balance near-term results with long-term acquisition, architecture and strategic objectives. Assist with requirement matrix of capabilities to ensure results meet stakeholder's goals. + Draft reports on research and findings for the Integrated Project Teams (IPTs), Functional Managers (FM), and senior JWAC decision-makers. For program reviews and joint program reviews, draft procedures and formats for the IPTs to use. + The contractor shall provide support in all acquisition management efforts in drafting IPT agendas. **Qualifications** Required Qualifications: + 10 years of relevant experience with Air Force acquisition processes, procedures and functions. + Bachelors or master's degree with a minimum of 24 semester credit hours in Business Administration, Public + Administration, Accounting, Finance or related course work. + Active TS/SCI Clearance. Desired Qualifications: + Prior Military Experience. REQNUMBER: 2511199 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. SAIC has an immediate opening for an IT Support Analyst supporting the Headquarters Air Force Deputy Chief of Staff for Strategic Deterrence and Nuclear Integration, Executive Services Division (AF/A10E). Work will be performed in the Arlington, VA area (Pentagon) and at Joint Base Anacostia-Bolling, DC. Responsibilities include: The Contractor shall provide support to the following helpdesk activities: Establish, update, and track phone calls, emails, and all helpdesk inquiries to document trouble calls and requests. Document individual trouble calls, requests, and resolution. Provide information, updates, and notifications on the status of systems (downtime and resolution) to the end-users. Identify and troubleshoot system problems due to design and implementation constraints. Identify and implement workarounds to resolve system problems. Provide support to ensure the availability of system resources (e.g., workstations, printers, scanners, Video Teleconferencing (VTC), fax machines, phones/secure telephone equipment (STEs), and peripherals). Provide operational system administration support services. This includes: Integrate and provide support and training such as standard desktop configuration (SDC), CACs, CAC readers, enterprise applications pushes, and any compliance issues. Work with outside agencies to troubleshoot server problems (hardware, operating system, and application/services related problems). Conduct computer-related in-processing of all new AF/A10 personnel. Coordinate work requests with other Government organizations for communication modifications in support of AF/A10 organizational changes. Ensure functional communities of interest systems, servers, workstations, peripherals, communications devices, and software are on-line and supported. Provide overall support to AF/A10 telephone, telecommunications systems, and AV communications. Maintain, monitor, and update AF/A10 telephone number database and organization rosters. Analyze, develop, implement, maintain, document, and modify web-based applications. Assist AF/A10 by performing the following Automated Data Processing Equipment (ADPE) Custodian Support duties: Perform equipment custodian duties for ADPE to include maintaining and updating account paperwork for assigned equipment and managing all additions, deletions, transfers, turn-ins, and Reports of Survey (ROS). Coordinate all requests for new equipment. Support the maintenance and repair of all AF/A10 equipment to include computers, printers, scanners, laptops, AV equipment, and other IT systems. Ensure all accountable equipment is labeled using appropriate stickers (asset tag, classification, etc.). All equipment shall be disposed of IAW AF guidance. Support Emission Security (EMSEC). The Contractor shall assist AF/A10 in ensuring classified information is prevented from being compromised. Provide the records management oversight necessary to ensure all AF record- keeping requirements, electronic and paper, are IAW AFI 33-322, Records Management and Information Governance Program; AFI 33-364, Records Disposition--Procedures and Responsibilities; AF Records Information. Required Educational Background: Bachelor's Degree and 10 or more years of related experience or equivalent experience. Required Experience/Skills: Active Top Secret with SCI eligibility. Excellent oral and written communication skills. Ability to work both independently and within a team. Proficiency with MS Office products. Knowledge of Department of Defense organizations and functions.

**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Remote Initial Support Analyst, you'll play a critical role in providing **Tier 1** analysis and support for zero client, thin client, thick client, desktop, laptop, and high-performance end-user computing services and peripheral devices. You'll work closely with our team to ensure seamless delivery of IT services, utilizing existing, Government-owned devices to the maximum extent practicable. Your day-to-day responsibilities will include managing the logistics of developing and deploying integrated solutions, ordering, operating, maintaining, and transporting assets. You will also provide basic print services for all identified devices, operate, install, configure, and maintain printer devices, and coordinate and track end-user and common device service handoffs. As a technical expert, you will exercise considerable latitude in determining objectives and approaches to assignments. By joining our team, you will have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. Our company values innovation, teamwork, and customer satisfaction, and we are committed to providing a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to apply. + Experience with printer devices, including installation, configuration, and maintenance + Strong project management skills, with the ability to lead projects and teams + Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines + Experience with ServiceNow, JIRA and similar **Location Requirement** The successful candidate must be located within 50 miles of a a slected work site, Norfolk, VA, New Orleans, LA, Mobile, AL, Memphis, TN. \#Castle-Net **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + Bachelor's degree in Computer Science, Information Technology, or related field + 4 years of experience in IT support, with a focus on end-user computing services and peripheral devices + Applies extensive expertise, and has full knowledge of other related disciplines + Work is performed with some direction, but with considerable latitude in determining objectives and approaches to assignment + Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues + Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members **Technical Skills:** + Experience with IT service management frameworks (e.g., ITIL) + Knowledge of network protocols and architectures (e.g., TCP/IP, DNS, DHCP) + Familiarity with virtualization technologies (e.g., VMware, Citrix) + Experience with remote access and service capabilities **Certifications:** + MCSA, VCP or similar industry certification **Preferred Education, Experience, & Skills** + **Education:** + Master s degree in information technology, Cybersecurity, Data Science, Information Systems, Computer Science, or related field. + **Certifications:** + MCSA, VCP or similar industry certification + **Experience:** + Experience with cloud-based solutions, including AWS, Azure, and/or Google Cloud. + Configuration Management/Document Management. + Experince with ServiceNow and JIRA **What We Offer:** + **Competitive Salary and Benefits:** + Competitive salary and benefits package. + **Professional Development:** + Opportunity to work with a dynamic team in a fast-paced environment. + Professional development and growth opportunities. **Pay Information** Full-Time Salary Range: $77814 - $132283 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117786BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

SAIC is seeking a qualified Sr. Acquisition Support Specialist will provide acquisition management support personnel in the senior acquisition labor category to conduct acquisition planning activities for complex to extremely complex programs in accordance with Federal, DoD, Air Force and JWAC laws regulations, policies, directives and instructions. Job responsibilities include: Provide senior acquisition management support to the government acquisition manager in the execution of existing programs and the development of new acquisition initiatives. The contractor shall assist the government acquisition by ensuring that projects are in conformance with current DoD directives (i.e. 5000 and 8000 series) and the Milestone Decision Authority approved baseline as shown in the project's Acquisition Program Baseline document. Provide senior acquisition management support to the planning, organizing, managing critical aspects of the engineering, development, production and/or deployment of systems and equipment. Provide senior acquisition management support to various project actions and activities to include meetings, vendor performance tracking, milestone planning, briefing preparation, staff coordination, risk management and decision document preparation. Provide senior acquisition management support to the government acquisition manager in the development of ongoing and crucial core protection competencies that advance specific projects/activities (including cyber) to deliver comprehensive, economical and actionable solutions for both programmatic and operational domains. Identify solutions to balance near-term results with long-term acquisition, architecture and strategic objectives. Assist with requirement matrix of capabilities to ensure results meet stakeholder's goals. Draft reports on research and findings for the Integrated Project Teams (IPTs), Functional Managers (FM), and senior JWAC decision-makers. For program reviews and joint program reviews, draft procedures and formats for the IPTs to use. The contractor shall provide support in all acquisition management efforts in drafting IPT agendas. Required Qualifications: 10 years of relevant experience with Air Force acquisition processes, procedures and functions. Bachelors or master's degree with a minimum of 24 semester credit hours in Business Administration, Public Administration, Accounting, Finance or related course work. Active TS/SCI Clearance. Desired Qualifications: Prior Military Experience. SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local * * * **The Opportunity:** CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located I Herndon, VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. + Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. + Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. + Applies security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. + Supports new infrastructure projects, to include helping with design and implementation of processes, procedures, and documentation. + Maintains all configuration documentation for assigned infrastructure. **Qualifications:** _Required:_ + Requires a bachelor's degree or equivalent experience and a minimum of 5 years of related systems administration experience. + Some level of technical and industry experience in either Linux or Windows environments, supporting network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. + Ability to work independently with little or no supervision. + Demonstrated experience with providing remote troubleshooting and assistance. + Experience in using, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. + Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. + Requires U.S. Citizenship _Desired:_ + Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. + Possess DoD 8570 certification. + Software development/programming experience. + Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. + Active Security Clearance - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

IT Infrastructure and Engineering Support AdministratorJob Category: Information TechnologyTime Type: Full time Minimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Local* * * The Opportunity: CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located I Herndon, VA. and allows for remote flexibility. Responsibilities: Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. Applies security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. Supports new infrastructure projects, to include helping with design and implementation of processes, procedures, and documentation. Maintains all configuration documentation for assigned infrastructure. Qualifications: Required: Requires a bachelor's degree or equivalent experience and a minimum of 5 years of related systems administration experience. Some level of technical and industry experience in either Linux or Windows environments, supporting network infrastructures, and virtualization. Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. Ability to work independently with little or no supervision. Demonstrated experience with providing remote troubleshooting and assistance. Experience in using, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. Requires U.S. Citizenship Desired: Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. Possess DoD 8570 certification. Software development/programming experience. Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. Active Security Clearance - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local * * * **The Opportunity:** CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located I Herndon, VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. + Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. + Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. + Applies security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. + Supports new infrastructure projects, to include helping with design and implementation of processes, procedures, and documentation. + Maintains all configuration documentation for assigned infrastructure. **Qualifications:** _Required:_ + Requires a bachelor's degree or equivalent experience and a minimum of 5 years of related systems administration experience. + Some level of technical and industry experience in either Linux or Windows environments, supporting network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. + Ability to work independently with little or no supervision. + Demonstrated experience with providing remote troubleshooting and assistance. + Experience in using, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. + Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. + Requires U.S. Citizenship _Desired:_ + Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. + Possess DoD 8570 certification. + Software development/programming experience. + Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. + Active Security Clearance - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Job Category: Intern/Co-op Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: Part-Time On-Call Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: The CACI ISS Team is looking for a Technical Support Specialist to fill a shift position (flexible) in Arlington, VA. You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft application solutions either via telephone support or electronically submitted. Responsibilities: * Provide consultative and analytic analysis and problem solving for PeopleSoft and Non-PeopleSoft application-related issues. * Responsible for analyzing business process break downs and solutioning to ensure mission critical processes can be completed in the system as intended. * Communicate with external agencies interfacing with IPPS-A as needed to support operations. * Escalate incidents to Tier III support as needed. * Document all interaction to include incident status and solutions. * Maintain an updated working knowledge of customer systems and current service desk processes and procedures in the context of PeopleSoft Application Support, Non-PeopleSoft Application Support(i.e., Ab Initio, Audit Vault, Splunk, etc.) and Administration. * Report and provide briefings to the Application Support Manager. * Have a working knowledge of UNIX/Solaris coding. * Utilize SQL for data analysis, Oracle OBIEE for reporting and Stone branch to manage interfaces. * Will coordinate with the Infrastructure and the PeopleSoft Administrators to resolve problems. * Must be able to obtain CompTIA Security+ certification with 3 months of joining IPPS-A. * This position may require shift work or on-call, quick response operations support 24/7/365. Qualifications: Required: * Bachelor's degree in Computer Science or Information Technology preferred. Ability to develop and run basic SQL queries and investigate data. * Experience in troubleshooting and root cause analysis. * Experience in a telecommunications, high tech, or electronics environment. • Willing and able to obtain a Secret Clearance. * Willing and able to work shift work or on-call, quick response operations support 24/7/365. Desired: * 1-3year of experience providing technical and functional IT support. * Experience working in an Oracle environment. * User Provisioning and Application Security experience. * Experience with PeopleSoft Human Resources. * Experience with scheduling tools. * Excellent verbal and written communication skills. * Strong follow-up and organizational skills. * ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $45,900 - $91,900 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located in Fairfax, VA. and allows for remote flexibility. Responsibilities: * Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. * Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. * Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. * Test, pre-qualify, and apply all security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. * Perform research and serve as the subject matter expert for new infrastructure projects, to include carrying out the design and implementation of any new processes, procedures, and documentation. * Maintains all configuration documentation for assigned infrastructure. Qualifications: Required: * Requires a bachelor's degree or equivalent experience and a minimum of 7 years of related systems administration experience. * High level of technical and industry experience in both Linux and Windows environments, supporting network infrastructures, and virtualization. * Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. * Ability to work independently with little or no supervision. * Demonstrated experience with providing remote troubleshooting and assistance. * Experience in developing, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. * Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. * Requires U.S. Citizenship Desired: * Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. * Possess DoD 8570 certification. * Software development/programming experience. * Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. * Active Security Clearance * ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $103,800 - $218,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * **The Opportunity:** CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located in Fairfax, VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. + Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. + Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. + Test, pre-qualify, and apply all security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. + Perform research and serve as the subject matter expert for new infrastructure projects, to include carrying out the design and implementation of any new processes, procedures, and documentation. + Maintains all configuration documentation for assigned infrastructure. **Qualifications:** _Required:_ + Requires a bachelor's degree or equivalent experience and a minimum of 7 years of related systems administration experience. + High level of technical and industry experience in both Linux and Windows environments, supporting network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. + Ability to work independently with little or no supervision. + Demonstrated experience with providing remote troubleshooting and assistance. + Experience in developing, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. + Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. + Requires U.S. Citizenship _Desired:_ + Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. + Possess DoD 8570 certification. + Software development/programming experience. + Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. + Active Security Clearance - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . The proposed salary range for this position is: $103,800 - $218,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

IT Infrastructure and Engineering Support AdministratorJob Category: Information TechnologyTime Type: Full time Minimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * The Opportunity: CACI has an immediate opening for an Infrastructure/Systems Administrator, supporting a development and test environment, utilizing various operating systems and a multitude of engineering equipment. This position is located in Fairfax, VA. and allows for remote flexibility. Responsibilities: Provides support for Linux/Unix, Windows, and other embedded operating systems and applications, to include connectivity to various network identity providers, e.g. Active Directory, NIS, LDAP, etc.. Responsible for analyzing, troubleshooting, and resolving IT hardware and software infrastructure (servers, storage, network, security, etc.) issues, both on-site and remote, using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Provides system administration for assigned on-prem and/or cloud infrastructure, and establishes and maintains security as it relates to the systems and users. Test, pre-qualify, and apply all security patches and operating system or application upgrades to ensure the security and integrity of the technical environment. Perform research and serve as the subject matter expert for new infrastructure projects, to include carrying out the design and implementation of any new processes, procedures, and documentation. Maintains all configuration documentation for assigned infrastructure. Qualifications: Required: Requires a bachelor's degree or equivalent experience and a minimum of 7 years of related systems administration experience. High level of technical and industry experience in both Linux and Windows environments, supporting network infrastructures, and virtualization. Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support. Ability to work independently with little or no supervision. Demonstrated experience with providing remote troubleshooting and assistance. Experience in developing, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron jobs. Candidate should be able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them. Requires U.S. Citizenship Desired: Certifications in one or more of the following areas: Microsoft, Red Hat, Cisco, SNIA, or CompTIA. Possess DoD 8570 certification. Software development/programming experience. Familiarity with government security requirements, such as DCID, NISPOM, NIST 800-171, etc. Active Security Clearance - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $103,800 - $218,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

The Data Center Technician is responsible for providing hands-on technical support within a CoLo data center environment. This role includes hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors. Candidates should be comfortable working in server rooms, performing physical tasks, and supporting a wide range of infrastructure technologies. **Primary Responsibilities** + Provide field support (5+ years preferred), including break/fix, hardware installation, and general hands-on IT assistance. + Manage and update SNOW (ServiceNow) tickets and asset records. + Perform networking troubleshooting, including: + Crash carts and console connections + ILO/remote access tools (e.g., iLO, Putty) + Wired and wireless network connectivity + Switch, router, core/aggregation, ISP hardware, and cabling issues + Serve as on-site 'Hands and Eyes' support for remote network engineers. + Escort third-party hardware vendors and ensure adherence to site policies. + Perform rack-and-stack of servers, switches, and additional data center hardware. + Cable management, including routing under raised floors and through endcaps. + Conduct remote and on-site support for software/hardware installations. + Safely lift and carry equipment weighing up to 50 lbs. **Required & Preferred Qualifications** + High school diploma or GED + Understanding of basic networking concepts + Ability to work in data center or telecom closet environments + Ability to lift 50 lbs. and perform physical tasks in a server room setting **Preferred** + 5+ years of field support or data center experience + Vendor certifications (Lenovo, HP, IBM, etc.) + CompTIA certifications (A+, Network+, Security+) + Apple device training or certifications + **Work Environment & Schedule** + CoLo data center environment; may include cold/hot aisle conditions + Standard shift: **Monday-Friday, 8 AM-5 PM** + On-call availability required for outage windows and critical support needs + Overtime or weekend work may be required for high-priority incidents At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link (****************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._