Information Systems Technician jobs at DXC Technology - 4449 jobs

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************

IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************

CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Nashville, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment. Job Title: Field Services Technician (Desktop Support) Location: Onsite -Nashville, TN Employment Type: Full-Time-ongoing contract role Experience: (1-2 years or relevant technical training) Pay: $45,000/yr Salaried and Hourly options available Hours: Different shifts available at several sites in the Greater Nashville area Position Summary: Key Responsibilities: Client Build Support - Image desktops and laptops with Office 365 and other required software. - Troubleshoot and resolve imaging issues. - Install and configure end-user software and tools. - Validate system builds to ensure readiness for deployment. End User Support - Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices. - Map and troubleshoot printers, network drives, and connectivity issues. - Confirm resolution with end users and escalate unresolved issues per client procedures. Actions and Results - Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support. - Maintain clear and professional communication with customers. - Perform basic hardware maintenance and component replacement. - Track and manage inventory of IT equipment. Required Skills and Qualifications: - Basic knowledge of desktop/laptop hardware, software, and operating systems. - Familiarity with PC imaging and operational programs. - Experience working within SLA frameworks and escalation protocols. - Strong interpersonal and organizational skills. - Basic understanding of workstation backups and restores. - Solid communication skills across all organizational levels. - Familiarity with Microsoft 365 troubleshooting. - Preferred: A+ Certification or equivalent technical certification. Ideal Candidate Profile: - 1-2 years of experience in desktop support or equivalent technical training. - Eager to learn and grow in a fast-paced IT support environment. - Comfortable working independently and collaboratively. - Reliable, detail-oriented, and customer-service focused. Vaccination Requirements Varicella )2 doses or positive titer) Measles Mumps Rubella Hepatitis B or declination form Tdap w/in 10 yrs Seasonal Flu Vaccine and Negative TB test Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you an experienced Coordinator, IT Vendor & Contract with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Coordinator, IT Vendor & Contract to work at their company in Columbia, SC. Primary Responsibilities/Accountabilities: Manage key vendor and contract-related activities Request and track vendor registrations Assist IT Payables with required documentation Support renewal activities for critical IT vendor contracts Review and analyze reports for senior leadership Collaborate with: Chief Negotiator IS Negotiation Team Key vendors Maintain and update IT vendor databases to ensure accurate workflows Support department and vendor-related projects Responsible for providing assistance in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manage databases for IT vendor contracts. 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes, and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects. 35% Performs quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols. 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures, and standards for databases. 10% Requests vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation. 10% Creates, reviews, maintains, and completes various reports for management. Qualifications: Excellent organizational skills and quality research skills. Excellent verbal and written communication skills. Demonstrated skills to work with and assist others. Ability to acquire in-depth knowledge of department functions, procedures, and workflow. Analytical or critical thinking skills. Good judgment skills. Ability to handle confidential or sensitive information with discretion. Ability to work in a team environment and prioritize work effectively. Ability to assist in the preparation, documentation, and presentation of management recommendations. Required Software and Other Tools: Microsoft Office. Required Education: Bachelor's Degree Degree Equivalency: 4 years of job-related work experience, or Associate's degree plus 2 years of job-related work experience Required Work Experience: 4 years of project coordination or related work experience Fast-paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Vendor Management experience Experience communicating with executive-level management ServiceNow experience Preferred: 4 years of project coordination or other related work experience including 2 years of paralegal, legal assistant, or contracts experience. Preferred Software and Other Tools: Smart Cloud Control Desktop Fast-paced department supporting a wide range of customers across client and multiple lines of business High-volume workload with tight deadlines Peak periods include: End of quarters End-of-year renewal cycles Occasional overtime may be required to meet critical deliverables Collaborative, close-knit team culture Inclusive and respectful work environment that values diversity Strong partnerships with teams across the AIMS organization

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Basic Qualifications: - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

DescriptionAbout Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system. Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed. User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities. Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams. Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles. Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy. Inventory and Asset Management - Maintain accurate records of devices, hardware, and software. Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests. Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner. About you: Required Qualifications Strong understanding of computer hardware, software, networks, and operating systems. Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance. Excellent communication and customer service skills and the ability to support end-users with patience and professionalism. Excellent documentation and critical thinking skills. Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. Preferred/Desired Qualifications Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices. Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months). Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months). Education and Experience Associate degree in IT or a related field and one to two years of IT support or related technical experience. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting *************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Production Support Lead Location(s): Austin, TX Job Description: This position will interface with key stakeholders and apply your expertise across different stages of the Production Support Life Cycle, including incident management, problem resolution, root cause analysis, and continuous service improvement. You will play an important role in leading and coordinating the resolution of high-priority issues, ensuring system stability, and minimizing business impact. You will also oversee day-to-day support operations, manage service requests, drive automation and process improvements, and ensure adherence to SLAs. In this role, you will lead validation and coordination of fixes across environments, support implementation and transition activities, and provide guidance during critical releases and warranty periods. You will be part of a collaborative culture where teamwork is encouraged, operational excellence is rewarded, and diversity is respected and valued. Skillset: Technology. Infra_Too Administration-ITSM ServiceNow Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix. Strong experience in supporting ServiceNow Platform. Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB). Experience in working on ServiceNow Production support projects. Familiarity with integration concepts (API, Webservices, REST/SOAP). Preferred Qualifications: Good to have - ServiceNow Certified System Administrator (CSA) certification. Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM. Experience in ServiceNow upgrades and patching activities. Experience and desire to work in a Global delivery environment. Ability to work in diverse/multiple team stakeholder environment and client interfacing skills. Analytical and communication skills. Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr

IT Training Specialist Pay Range: $44-46/hour An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Accountabilities: Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. Schedule classes based on availability of classrooms, equipment, and instructors. Create “self paced” learning avenues using video, audio and other computer based learning tools. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Develop specific classroom style training programs for new applications and hardware. Monitor, evaluate and record training activities and program effectiveness. Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end users. Design, plan, organize and direct orientation and training for employees on Information Technology applications. Keep up with technology developments in area of expertise by reading current journals, books and magazine articles. Minimum Education: Bachelor's Degree Degree in a related field required. Minimum Experience: Minimum 3 years of proven IT training experience, preferably in a healthcare setting. Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus Ability to understand business and clinical application workflows Experience writing eLearning scripts a plus Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials Experience utilizing SnagIt Experience working in large and dynamic project environment preferred Proven track record of excellence as a professional

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

Professional Services - System Support Engineer page is loaded## Professional Services - System Support Engineerlocations: İstanbul, Türkiyetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R-112917**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.### **Roles and Responsibilities**- Installing and configuring internal systems and infrastructures.- Diagnosing and resolving hardware and software-related technical issues.- Responding to end-user support requests and providing technical assistance.- Planning system updates and upgrades in line with client requirements.- Performing regular maintenance and system checks to ensure operational continuity.### **Qualifications**- Bachelor's degree in Computer Engineering, Electronics Engineering, or a related field.- Hands-on experience with the installation and management of Dell and HP servers and storage systems.- Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.- Proficiency in technical English, especially for understanding documentation.- Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.###locations: İstanbul, Türkiyetime type: Full timeposted on: Posted 30+ Days AgoIt's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow, #J-18808-Ljbffr

Job Title- Data Center Technican - Contract JD Data Center, cabling, CAT 5 CAT6

Named one of Puget Sound Business Journals "Best Workplaces" and "Fastest Growing Companies" in Washington, as well as "Best Places to Work in Arkansas" by Arkansas Business. Affirma is expanding its presence and hiring many talented individuals. Affirma offers exciting projects, a relaxed culture, and a flexible work environment. This position requires a candidate who is passionate about customer service and has responded to critical events in a workspace and is comfortable documenting incident reports. We are seeking a customer support specialists that require on-site presence, accommodating our 24-hour operational needs for the following shifts: - 3pm CST - 12am CST Qualities and Requirements: Minimum 2 years experience in Customer Service Minimum 1 year in a help desk support position Comfortable responding to critical incidents in the workplace Computer skills are mandatory, experience with ServiceNow preferred Patience and Empathy Strong Communicator Attention to detail Highly motivated, Self-starter Responsibilities and Duties: Communicate effectively and efficiently with customers via phone calls, chats, and emails Navigate across multiple platforms to resolve customer issues Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns Affirma is an Equal Opportunity Employer and does not make employment decisions or otherwise discriminates based on race, creed, color, national origin, sex, military status, sexual orientation, or the presence of any sensory, mental, or physical disability, genetic information, or any other category protected by law.

Are you an experienced Network Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Analyst for a contract-to-hire position to work at their company in Columbia, SC(Hybrid). Primary Responsibilities/Accountabilities: Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure. Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs. May provide training on hardware and/or software use. Compiles and analyzes operational data and directs tests to assist in establishing standards for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system(s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements. Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation. Keeps knowledge and skills updated to keep up with rapid advancements in network technology. Implement security remediations to strengthen the enterprise network. Manage network migrations across large, complex environments. Provide network support for new business applications and onboarding. Define and optimize network structures and routing architecture. Leverage automation (Ansible/GitHub) to enhance network efficiency. Utilize Cisco ACI for next-generation data center networking. Support disaster recovery initiatives to ensure uptime and resilience. Troubleshoot and resolve complex network connectivity and security issues. The Network Change Team manages all connectivity changes across the entire Client organization. Team ensures security, reliability, and efficiency of the corporate network. Highly collaborative environment focused on supporting diverse business units. Plays a critical role in keeping business applications operational, stable, and secure. Qualifications: Palo Alto Firewall (Primary) F5 (Primary) High attention to detail with accuracy in configuration and documentation. Strong communication skills for collaborating with cross-functional teams. Ability to pivot between multiple tasks in a dynamic environment. Excellent troubleshooting ability to resolve network and firewall issues quickly. Preferred: Cisco ACI (Next-gen networking) Ansible (Automation) GitHub (Version control/automation pipelines)

Title: Manufacturing Systems Support Engineer Pay Rate: $55/hr+ DOE Hours: Hybrid 3 days per week on site Type: Contract 6+ Months with possibility of extension About Our Client Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs. About the Role As a Manufacturing SystemsSupport Contract Engineer,your primary roles are to work closelywith the companies production teamsand Base Ops Service Operations at various facilities, either remotely or in person,to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. What you will be doing: Perform day-to-day Manufacturing Execution System (MES) operationsupport at Zoox Facilities Resolve any MES-related issuesraised by production technicians Troubleshoot and resolve any MES data collection issues Work with production technicians to resolve any MES operation issues Monitor MES/S4Integration errors and assist in the resolution of the errors Monitor BaseOpsSAP Support channelrequests and resolveany SAP EAM and Configuration Management related issues Provide onsite, in-person supportin company facilities in the San Francisco Bay Areas, specifically Fremont and Hayward. About You Required Qualifications: Bachelor's degreein a relevant areas in Computer Science,Information Technologies, or Engineering Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation); 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications Prior experience working on SAP EAM systems. Ability to understand complexmanufacturing processes and systems; Customer-focused, positive, supportive, self-motivated, considerate personality required - must work well in a team environment Preferred Qualifications: Master degreein Engineering Experience in an automotive manufacturing production environment Strong understanding of the plantfloor manufacturing systemarchitectures and industrial communication protocol Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas. About Cinder Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!