E-business specialist job description
Updated March 14, 2024
4 min read
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Example e-business specialist requirements on a job description
E-business specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in e-business specialist job postings.
Sample e-business specialist requirements
- Bachelor's degree in business or a related field.
- Extensive knowledge and experience with web analytics.
- Experience with SEO, website optimization and content management.
- Proficient in HTML, CSS, JavaScript, and SQL.
- Familiarity with website hosting and domain registration.
Sample required e-business specialist soft skills
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively.
- Organizational and multitasking skills.
- Flexibility and adaptability to changing technology.
E-business specialist job description example 1
Patten Cat e-business specialist job description
Working Hours/Days
8:00 am - 5:00 pm Monday - Friday, additional hours if necessary.
Overview
The E-Business Specialist will provide a coordinated and consistent approach in deploying and driving adoption and commercialization of digital products and services coming from the Marketing & Digital (M&D Division) of Caterpillar to Altorfer customers. In addition to this effort, this individual is responsible for the development and execution of Altorfer's Vision Link training business. Works closely with MPC's, CMA's, PSSR's and MSR's to provide solutions that will enhance client satisfaction by supporting our Vision Link technology initiatives as part of our EMServices offerings. The E-Business Specialist is also responsible for the development and facilitation of internal and external training for Vision Link. Effectively assess the need for training through research and metric analysis and provides recommendations as appropriate to the Department Manager.
Basic Duties
+ Own the day-to-day activities of the e-business and industrial applications platform and all online sales efforts.
+ Sells company products or services on the Internet and over the phone to new or existing retail and small core customers.
+ Contacts and interacts with potential, new, and existing customers or clients on-line and over the phone to present information and explain available products or services offered, utilizing persuasive sales techniques.
+ Miitary encouraged to apply
+ Answers all questions concerning products or services, with appropriate referrals where required.
+ Establishes professional customer relationships with appropriate customer personnel.
+ Stays up-to-date on new services and changes that might affect services offered as well as company contract procedures and prices.
+ Responsible for backend registration, maintenance, customer training and promotion of Parts.Cat.com, My.Cat.com, and Dealer Maintenance Tool (DMT).
+ Cat Integrated Preocurement (backend connection, maintenance, customer training, promotion)
+ Handles all subscription, nenewal and customer training of ET, SIS, Unified Suite, Cat Inspect.
+ Altorfer Equipment Data, Cat Equipment Data (subscription, renewal, customer training)
+ PCS Claim Administration - Manual & Auto Claims / Reconcile
+ Other job duties may be assigned.
Qualifications
+ A two year undergraduate degree ORequivalent work experience.
+ Strong understanding of databases
+ Extreme ownership mindset
+ Attention to detail with strong organizational skills.
+ Ability to read and comprehend simple instructions, short correspondence, memos, and able to write simple correspondence.
+ Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
+ Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
+ Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel Access, etc)
+ Strong customer service skills
+ Ability to work in a fast-paced environment.
Physical Requirements/Working Conditions
This position will primarily works in an office environment, there may be times when you are required to go out into the service and warehouse area and will need to wear appropriate safety equipment (IE- Safety glasses or side shields). May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 20lbs. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Req No.2022-4170
CategoryAdministrative/Clerical
LocationUS-IA-Cedar Rapids
Additional LocationsUS-IL-East Peoria
TypeRegular Full-Time
Union or Non-UnionNon-Union
DivisionHeavy
CompanyAltorfer Inc
8:00 am - 5:00 pm Monday - Friday, additional hours if necessary.
Overview
The E-Business Specialist will provide a coordinated and consistent approach in deploying and driving adoption and commercialization of digital products and services coming from the Marketing & Digital (M&D Division) of Caterpillar to Altorfer customers. In addition to this effort, this individual is responsible for the development and execution of Altorfer's Vision Link training business. Works closely with MPC's, CMA's, PSSR's and MSR's to provide solutions that will enhance client satisfaction by supporting our Vision Link technology initiatives as part of our EMServices offerings. The E-Business Specialist is also responsible for the development and facilitation of internal and external training for Vision Link. Effectively assess the need for training through research and metric analysis and provides recommendations as appropriate to the Department Manager.
Basic Duties
+ Own the day-to-day activities of the e-business and industrial applications platform and all online sales efforts.
+ Sells company products or services on the Internet and over the phone to new or existing retail and small core customers.
+ Contacts and interacts with potential, new, and existing customers or clients on-line and over the phone to present information and explain available products or services offered, utilizing persuasive sales techniques.
+ Miitary encouraged to apply
+ Answers all questions concerning products or services, with appropriate referrals where required.
+ Establishes professional customer relationships with appropriate customer personnel.
+ Stays up-to-date on new services and changes that might affect services offered as well as company contract procedures and prices.
+ Responsible for backend registration, maintenance, customer training and promotion of Parts.Cat.com, My.Cat.com, and Dealer Maintenance Tool (DMT).
+ Cat Integrated Preocurement (backend connection, maintenance, customer training, promotion)
+ Handles all subscription, nenewal and customer training of ET, SIS, Unified Suite, Cat Inspect.
+ Altorfer Equipment Data, Cat Equipment Data (subscription, renewal, customer training)
+ PCS Claim Administration - Manual & Auto Claims / Reconcile
+ Other job duties may be assigned.
Qualifications
+ A two year undergraduate degree ORequivalent work experience.
+ Strong understanding of databases
+ Extreme ownership mindset
+ Attention to detail with strong organizational skills.
+ Ability to read and comprehend simple instructions, short correspondence, memos, and able to write simple correspondence.
+ Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
+ Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
+ Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel Access, etc)
+ Strong customer service skills
+ Ability to work in a fast-paced environment.
Physical Requirements/Working Conditions
This position will primarily works in an office environment, there may be times when you are required to go out into the service and warehouse area and will need to wear appropriate safety equipment (IE- Safety glasses or side shields). May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 20lbs. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Need help finding the right job?
We can recommend jobs specifically for you!
Req No.2022-4170
CategoryAdministrative/Clerical
LocationUS-IA-Cedar Rapids
Additional LocationsUS-IL-East Peoria
TypeRegular Full-Time
Union or Non-UnionNon-Union
DivisionHeavy
CompanyAltorfer Inc
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Updated March 14, 2024
Updated March 14, 2024