ION jobs in Jersey City, NJ - 70 jobs

Lab49 is looking for a Senior Business Analyst / Product Owner to join our high-performance team in delivering software solutions for leading financial institutions. This role is ideal for someone who thrives at the intersection of risk domain knowledge, technology, and product ownership, and has worked extensively with Market Risk, Credit Risk, and Counterparty Risk systems. You'll be instrumental in analyzing, designing, and delivering enterprise-grade platforms that support risk data management, risk analytics, and regulatory compliance for top-tier financial institutions. Key Responsibilities Act as the liaison between business stakeholders and technology teams to define and deliver solutions across risk platform initiatives. Analyze and document current-state and target-state architectures for Market Risk, Credit Risk, and Counterparty Risk systems. Elicit and define business, functional, and technical requirements for platform components. Own and maintain the product backlog, writing clear and actionable user stories, epics, and acceptance criteria. Collaborate with developers, data engineers, quants, and platform architects to ensure technical alignment with business objectives. Support integration of risk platforms with upstream systems (e.g., trade capture, market data) and downstream consumers (e.g., reporting, regulatory). Work with risk and compliance teams to ensure platform alignment with regulatory requirements Participate in and coordinate UAT, system testing, and change management, ensuring end-to-end delivery readiness. Develop and maintain clear documentation: process flows, data mappings, FAQs, support runbooks, and training materials. Track progress across the SDLC and ensure timely delivery of high-quality deliverables. Required Qualifications 7+ years of experience as a Business Analyst, Product Owner, or hybrid role within financial services, with a strong focus on risk technology. Deep understanding of how risk data flows through enterprise platforms and how risk is calculated, monitored, and reported. Strong experience gathering and documenting functional and technical requirements Hands-on experience in Agile environments - managing sprints, grooming backlogs, and writing detailed user stories. Solid understanding of risk data architecture, data models, and integration patterns. Strong communication skills with the ability to interface between business, technology, and data science teams. Ability to manage multiple stakeholders across risk, technology, compliance, and project management functions. Excellent analytical and documentation skills, with attention to detail and a structured approach to problem-solving. Preferred Qualifications Experience with risk data lakes, cloud migration of risk systems, or real-time risk architecture. Knowledge of data analysis tools (SQL, Excel, Power BI/Tableau) for validation and reconciliation. Exposure to DevOps, CI/CD, or infrastructure-related aspects of risk platforms is a plus. The base salary range is - $175,000-$200,000Placement within the range provided above is based on the individual's relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For over 90 years, Topcon's vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society's most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don't wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com We're looking for a self-sufficient, detail-oriented Customer Service Representative (CSR) who thrives in a fast-moving, structured operations environment. In this role, you'll manage an active queue of customer cases and communications in Salesforce Lightning, keeping information accurate, organized, and up to date. You'll create cases, enter sales orders in SAP, and support RMAs, loaners, and basic troubleshooting. Working closely with Logistics, Field Service, Purchasing, and Sales, you'll help ensure requests move efficiently and customers receive timely, accurate updates. This is an on-site position at our Oakland, NJ, headquarters Monday through Friday. Responsibilities Manage customer cases and communications in Salesforce Lightning, keeping updates clear, organized, and consistently documented Maintain complete and traceable case records to support visibility across teams Enter and track sales orders in SAP, coordinating with Logistics, Field Service, Purchasing, and Sales to ensure timely completion Process RMAs, loaner requests, repairs, and parts orders, maintaining documentation accuracy throughout the process Perform basic troubleshooting and resolve straightforward issues before escalation Review and verify agreements and supporting documentation before processing requests or shipments Communicate proactively to share status updates, identify recurring issues, and support continuous improvement Requirements & Skills 2+ years of experience in customer service, operations, or order management Familiarity with CRM and ticketing processes and systems required; experience with Salesforce Lightning, SAP, and ServiceChannel preferred French fluency a strong plus but not a requirement Excellent written communication, organization, and documentation skills Strong attention to detail and ability to manage multiple priorities in a dynamic environment Self-sufficient and proactive - takes ownership and resolves issues with minimal direction Dependable, collaborative, and committed to accuracy and service excellence Base Pay: Expected Base Pay Range: $32.00 - $34.00 Hourly The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule. Benefits*: Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. *Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. EEO Statement: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Address: 601 West 26th Street, 17th floor Suite 1745 - Borough of Manhattan New York, New York 10001 United States of America Job Title: Manager, Global Consumer PR Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking. Position Overview: The Global Public Relations Manager plays a pivotal role in shaping how the world experiences Canada Goose. This position leads the development and execution of global PR strategies across key markets, working closely with the Global team and regional teams in North America, EMEA, Mainland China, and APAC to ensure one consistent, elevated brand voice across all communications and activations. The person in this role will drive strategic communications planning, and crafts press materials that bring the brand's purpose and products to life, from global launches, events and cultural moments to seasonal storytelling and retail expansion. Strong writer and strong global leadership is required. The ideal candidate is an experienced global communicator with developed press relationships, global agency management expertise, and an instinct for storytelling that bridges performance, luxury, culture, and commu. What You'll Do: Global Strategy & Regional Alignment Develop and execute global PR strategies that strengthen brand awareness, desirability, and cultural relevance across all markets. Partner with regional PR leads in North America, EMEA, and APAC to align local storytelling with global brand direction and seasonal priorities. Develop and manage the annual global PR calendar, ensuring alignment with key brand initiatives, product launches and seasonal campaigns Support regional markets with messaging frameworks, toolkits, and media guidance for key launches to ensure global consistency and excellence in execution. Identify and amplify global storytelling opportunities that highlight Canada Goose's heritage, craftsmanship, and innovation. Monitor the luxury industry and cultural landscape for trends, providing insights and strategic recommendations on emerging talent, influencers and changes in the media landscape, staying ahead of PR trends and new talent. Act as a solution-oriented ambassador between cross-functional partners, including Regional Marketing, Global PR, Talent & Partnerships, Integrated Marketing, Social, Brand & Creative leads for alignment and brand cohesion. Manage PR budget and corresponding invoices. Oversee KPI process and work with regions to monitor monthly and yearly goals. Use analytics tools to assess share of voice reporting, press coverage, audience reach, and sentiment to optimize PR strategies. Prepare regular PR reports for internal stakeholders to showcase the effectiveness of media relations and campaign outcomes. Press Strategy Lead the creation of all global press materials, including press releases, media alerts, new store opening alerts and briefing documents, ensuring tone and structure reflect the brand's elevated and purposeful voice. Drive regions to secure high-impact coverage that reinforces Canada Goose's position as a leader in performance luxury and purposeful design. Partner with Senior Director overseeing relevant and disruptive brand experiences that aligned to key cultural moments and product launches; managing budgets and production partners. Develop press plans to support large scale global brand events, leveraging for brand storytelling and event coverage. In collaboration with Global Talent & Partnerships team, identify outlets and opportunities to leverage global ambassadors and talent. Agency Management Manage and guide external PR agency, overseeing strategy and deliverables. Drive accountability and ensure agency partners deliver best-in-class results aligned with global objectives. Evaluate performance and integrate global learnings into future strategic planning. Cross-Functional Collaboration Partner with Talent & Partnerships, Social, Brand, and Retail Marketing teams to deliver integrated storytelling moments across channels. Collaborate with Creative and Product teams to translate seasonal themes and collections into compelling earned media strategies. Manage PR and event budgets with precision and transparency. Support key executives and spokespeople through media training, messaging development, and preparation for global events. Qualifications & Experience 6-8 years of progressive experience in public relations, ideally within global fashion, luxury, or lifestyle brands Proven experience leading PR campaigns across multiple regions (North America, EMEA, APAC) Excellent writing and editing skills with an ability to craft narratives that align with brand purpose and tone Strong track record in developing and executing integrated, global PR strategies Established relationships with leading global media and a deep understanding of the evolving media landscape Demonstrated experience managing global agencies, budgets, and cross-functional teams Strategic, collaborative, and creatively driven with a results-oriented mindset Let's Talk About You: 6-8 years of progressive experience in public relations, ideally within global fashion, luxury, or lifestyle brands Proven experience leading PR campaigns across multiple regions (North America, EMEA, APAC) Excellent writing and editing skills with an ability to craft narratives that align with brand purpose and tone Strong track record in developing and executing integrated, global PR strategies Established relationships with leading global media and a deep understanding of the evolving media landscape Demonstrated experience managing global agencies, budgets, and cross-functional teams Strategic, collaborative, and creatively driven with a results-oriented mindset Working Conditions Hybrid Environment What's in it For You? A company built on Canadian roots and heritage Your work is recognized with a comprehensive and competitive Total Rewards Program Opportunities for career growth through numerous internal and external programs Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues Inspiring leaders and colleagues who will lift you up and help you grow We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open. Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.

Address: 601 West 26th Street, 17th floor Suite 1745 - Borough of Manhattan New York, New York 10001 United States of America Job Title: Lead, Talent & Creator Relations Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking. Position Overview: The Lead, Talent & Creator Relations will drive Canada Goose's global creator and talent strategy bridging culture, creativity, and brand storytelling to amplify the brand. This role manages the execution of our global Creator Program and supports the negotiation and activation of talent partnerships and ambassador contracts across campaigns and brand initiatives. This person also leads the day-to-day management of our Brand and Goose Ambassadors ensuring content delivery, cadence, and creative outputs are aligned with brand standards and global objectives. Working cross-functionally with regional marketing teams, this person ensures consistency in creator selection, briefing, and execution globally. A key strength of this role is sourcing innovative, culturally relevant talent and bringing forward niche, emerging voices that push the brand into new creative and community spaces. This role is key to deepening Canada Goose's cultural relevance by fostering meaningful relationships with talent, creators, and agents, and ensuring our programs authentically connect brand purpose with community. What You'll Do: Talent Relations: Support the development, negotiation, and management of talent and ambassador contracts for global campaigns and partnerships. Creator Program Leadership: Lead the global Creator Program strategy, including brief development, target criteria, and creator identification to ensure alignment with brand priorities and KPIs. Oversee agency partners supporting creator sourcing, contracting, and campaign execution to ensure high-quality delivery and strategic alignment. Brand & Goose Ambassador Management: Serve as the day-to-day point of contact for active Brand and Goose Ambassadors. Manage deliverables, content timelines, and storytelling outputs in partnership with PR, Social, and Content teams. Ensure each ambassador relationship ladders up to brand goals, campaign moments, and long-term cultural impact. Track, measure, and report on ambassador performance and content engagement across global markets Regional Alignment: Partner closely with regional creator and marketing teams to guide consistent execution of briefs, content quality, and program cadence across all markets. Cross-Functional Collaboration: Collaborate with PR, Social, and Brand Marketing teams to ensure integrated storytelling and performance tracking across channels. Measurement & Reporting: Track and analyze creator, talent, and ambassador program performance; providing insights, best practices, and recommendations for optimization. Creative Development: Collaborate with creators, photographers, and directors to develop authentic, platform-specific content that reflects the brand's aesthetic and storytelling values. Agency & Vendor Management: Manage external agencies or vendors supporting influencer, talent, and ambassador execution, ensuring alignment to timelines, budgets, and creative standards. Team Leadership: Oversee and mentor team members or coordinators, fostering professional growth and high-performance standards. Film & Entertainment (Ad Hoc): Provide ad hoc support on film and entertainment partnerships as needed, ensuring brand representation is consistent with global marketing objectives. Let's Talk About You: Minimum 6 years of relevant experience in talent relations, influencer marketing, or creator management-preferably within luxury, fashion, or lifestyle industries; agency experience is a strong plus. Minimum 2 years of experience managing direct reports or agency partners. Bachelor's degree in Communications, Marketing, Public Relations, Entertainment or related field. Strong understanding of the global creator economy, influencer marketing KPIs, and digital/social ecosystems. Excellent communication, negotiation, and relationship-building skills across talent, agencies, and internal teams. Proven experience leading influencer, talent, or ambassador programs from concept to execution. Strategic thinker with strong organizational and analytical capabilities. Creative, detail-oriented, and highly collaborative. Deep passion for culture, storytelling, and connecting brands to communities through people of influence. Proficiency in Microsoft Office and collaboration tools; experience with Campaign or influencer tracking platforms is an asset. Working Conditions Occasional travel (3-4 times per year). Flexible to work across time zones with global teams and partners. What's in it For You? A company built on Canadian roots and heritage Your work is recognized with a comprehensive and competitive Total Rewards Program Opportunities for career growth through numerous internal and external programs Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues Inspiring leaders and colleagues who will lift you up and help you grow At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together. Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: ******************.

The Role: This is a key role in how the service is delivered and perceived by ION Markets customers, with the Technical Account Manager acting as the customer's primary point of contact for the delivery of the service and taking responsibility for ION's service engagement with them. The successful candidate will work within the ION Markets Fixed Income division, joining the Fixed Income Technical Account Managers team, based in Jersey City, NJ.Key Responsibilities: Through a positive constructive and consultative approach, the Technical Account Manager must work closely with teams across ION Markets to provide customers with a great experience of ION's service. The Technical Account Manager is backed up by Implementation, Development, Product and Support teams, and is responsible for: Ownership and presentation of the overall ION Markets service delivered to the customer and their perception of it, including the delivery of upgrades, maintenance, new services, migrations, change requests and day to day operations. Maintaining a solid understanding of the customer's business, their ION Markets business flows, the markets and data setup, using this knowledge to provide business and functional expertise to the customer so they maximize the benefit from ION Markets services. Relationship management with the customer's business, technology, support operations and compliance. Management and ownership of the production service to ensure it is delivered to the customer in line with the contract, service definition and where applicable SLAs. Ensure production issues are resolved in line with clients' priorities, assisting ION Markets teams through the provision of strong business domain expertise to assist in resolution. Analysis and documentation of customer requirements to ensure such requirements are clearly understood, together with how the service supports the requirement. Where enhancements are raised then agreement with the Product Management team(s) to determine if/how they will be progressed, or the Service changed. Management of the delivery of standard or BAU setup changes to hosted clients. Supervision of projects with clients, including the larger or non-standard changes for hosted clients, to assist the Project Management function with defining remediation plans and communicating with the client in presence of complex issues. Management & communication of critical production incidents. Whilst support will manage critical incidents through to service restoration, the Technical Account Manager should expect to assist using their business domain expertise and customer relationship. The Technical Account Manager should expect to take the lead with communicating any postmortem activities, explanation and write up. Manage multiple customers and deliveries at any one time, working constructively with relevant teams to ensure smooth delivery and compliance with the scope of work as per the contract, and drive priorities. Help drive customer change working with the customer and the product teams to plan and prioritize. Ensure effective, consistent and structured communication with customers, including ensuring meetings are documented and actions circulated in line with standards and stored centrally. Ensure all customer documentation and internal dashboards / workstreams / trackers are maintained to a high consistent standard in a timely manner for management review. Maintenance and regular review of the customer roadmap and needs, communicating customer direction and service utilization internally to the relevant teams. Provide expertise in the ION Fixed Income products to clients to help driving the adoption of the ION solutions in line with the clients' business needs. Develop and maintain strong relationships with other teams including Support, Implementation, Product Management, and Sales Positively represent ION Markets Technical Account Management to other ION teams and customers Required Skills, Qualifications, and Experience: Strong communication skills across all organizational levels within both ION Markets and customer organizations Excellent interpersonal skills, with the ability to develop and maintain strong relationships with customers across multiple disciplines. Extensive business knowledge in fixed income trading with first-hand experience at either financial institutes or technology companies working within the financial markets space. Experience of delivering financial software services to customers and able to demonstrate a consistently high rate of customer satisfaction. Strong analysis skills, ideally demonstrating an analysis background with the ability to create clear, tangible requirements when analyzing complex tasks. Evidence of (or quickly develop a) good technical understanding of ION Markets applications and architecture, with the ability to confidently explain technical concepts to non-technical staff. The ability to recognize when to get involved with customer service issues to either provide support / guidance or take control, and authoritatively manage difficult situations to their conclusion. Experience in managing business critical production services for customers. The ability to manage and communicate a delivery plan and manage delivery negotiations effectively balancing ION's and the customer's objectives. The ability to manage and deliver to multiple customers simultaneously often with demanding timescales. Experience of successfully working with challenging customers and with complex business scenarios, demonstrating their own contribution to improve customer perception of the service and customer satisfaction. The ability to remain calm under pressure particularly when faced with difficult situations, showing a flexible approach and an ability to confidently find a way through such situations. Strong commercial skills with the ability to identify when requests are outside the service, ensuring chargeable work is accurately managed and reported to Finance. Strong ownership of their brief, escalating where appropriate whilst still retaining responsibility for resolving issues and delivering the service. A results-oriented approach to service provision. A positive approach to change; can identify improvements to advance the customer delivery service. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

The Role: This is an exciting opportunity to join the dynamic Infralogic team. As a digital infrastructure reporter, you will provide exclusive content on M&A, financings, project development, “people moves,” and more within the digital infrastructure sector. Not only will you cover fiber-optics, macro towers, small cells, and similar, but also you will be uniquely positioned on the front lines of the AI revolution through coverage of the data center industry. Additionally, a lot of the content from your reports will be reconfigured as data, fed into ION Analytics' highly regarded Infralogic database.Key Responsibilities: Build close relationships with funds, bankers, lawyers, advisors and CEOs Shape global coverage of digital infrastructure investors and lenders, including their allocations, commitments, targets and people moves Generate ideas for longer-form coverage, and apart from writing content - work with Infralogic data and research teams to ensure accurate, exclusive and market-scooping news and analyses Write an average of four exclusive stories per week and one long-form piece every month. Assist with ION Analytics', primarily Infralogic's, events with content creation, panel moderation and speaking. Work with the regional editor, senior editors, and collaborate with colleagues across the group to support content creation targeted at ION Analytics' key customer segments. Maintain high standards of copy and adhere to group-wide compliance policies. Required Skills, Qualifications and Experience Knowledge of the financial market, with a proven record of reporting exclusives At least three years of reporting experience in a reputable newsroom, with global exposure Proven record of breaking news for a media organization, as well as writing in-depth analyses Ability to spot trends in market data and conduct research to identify and produce reports Track record of ability to build a network of sources to produce reports Strong news and analysis writing skills Estimated Salary Range The estimated salary range is $90,000 - $120,000. Salary is negotiable depending on experience and skills. About Us: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role: The goal of the Senior Business Consultant is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members.Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client's business needs. Present the Product solution to client users. Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager. Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Product solution. Demonstrate deep knowledge in one or more areas of Treasury Management System (TMS) configuration and the Treasury business. Provide guidance to Business Consultants in one or more functional areas of the Product solution. Assist with professional services best practices as directed by Line Manager. Assume hands-on project implementation duties in all phases of the Product implementation, reporting to the Project Manager. Gather and document business requirements, configuration designs, test plans/results, and any other deliverables required by the project as determined by the Project Manager and Lead Business Consultant. Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities. Adhere to implementation best practices in one or more functional areas of the ION solution in all functional design, specifications, custom coding, unit testing, and other deliverables. Follow ION documentation standards and resolution process flow for all deliverables. Maintain full chargeability on client account(s) as assigned. Required Skills, Experience and Qualifications: Treasury experience with hands on TMS knowledge preferably with, but not limited to, Reval. Front Office/Risk: Experience with Derivatives which include Foreign Exchanges, Interest Rate Swaps, Cross Currency Swaps. Familiar with other deal types which include external debt deals, Intercompany Loans, Credit Facilities, Letters of Credits, and Guarantees. Risk: Familiar with hedging programs which include Cash Flow and Fair Value Hedges. Candidate should have a general understanding of what happens with Cash Flow and Fair Value hedges with MTM and Realized Gains/Losses. Risk / Hedge Accounting: Candidate should have a general understanding of risk accounting which includes Derivative Accounting. This will include Derivative Asset, Derivative Liability, OCI, MTM, Interest payable and receivable, etc. Payments: Experience in MT101 and XML payments. Candidate should have a general understanding of Domestic and International payments in formats MT101 and XML formats. Cash Management: Understanding of Cash Management items that include Cash Positioning and Reconciliation. Candidate should understand how overall cash impacts a company and the importance of reconciling bank statements. Candidate's that are familiar with the different bank statement files, BAI2, MT940, and CAMT is a plus. Cash Accounting: Experience in cash accounting and understanding how entries are generated from transactions within bank statements. Bachelor's degree in one of the following: Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field. Ability to work as part of a project team structure. Ability to work onsite at client locations. Estimated Salary Range The estimated salary range is $130,000 - $200,000. Salary is negotiable depending on experience and skills. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For over 90 years, Topcon's vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society's most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don't wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com The Customer Experience Coordinator is responsible for driving a positive and consistent customer journey across all field service interactions. This role involves proactively contacting customers after installations, training sessions, maintenance visits, and other service activities to collect feedback and ensure satisfaction. The coordinator monitors all customer survey results, including Net Promoter Score (NPS), identifies dissatisfied customers, and follows up to resolve issues quickly and effectively. In addition, the coordinator analyzes customer feedback to identify recurring issues or process gaps and communicates findings to the appropriate internal teams for corrective action. All communication and case activities must be accurately documented in Salesforce/ServiceMax, with critical issues escalated to senior management when needed. Key Responsibilities Customer Follow-Up & Feedback Collection Contact customers after installation, training, repair, or any field service activity to gather feedback. Document all customer interactions, feedback, and follow-up actions in Salesforce/ServiceMax. Ensure every service-related communication is logged, accurate, and up to date. Survey Monitoring & NPS Management Monitor all customer surveys, with a strong focus on Net Promoter Score (NPS) results. Identify detractors and customers expressing dissatisfaction or concerns. Contact dissatisfied customers to understand issues, restore trust, and initiate corrective action. Issue Resolution & Case Management Coordinate with field service, technical support, engineering, logistics, and other departments to resolve customer issues. Manage each case from start to closure, ensuring timely updates and clear communication to customers. Verify customer satisfaction before closing any case. Scheduling Support & Coordination Support the scheduling team by assisting with the coordination and scheduling of installations, training sessions, and field service requests as needed. Help ensure service appointments are scheduled accurately and efficiently to meet customer expectations and operational requirements. Communicate scheduling updates or changes clearly to customers and internal teams. Document scheduling-related activities and updates in Salesforce/ServiceMax. Process Analysis & Reporting Analyze trends in customer feedback, surveys, and complaints to identify recurring issues or process inefficiencies. Prepare summary reports and insights highlighting root causes, trends, and recommended improvements. Share reports with responsible departments and follow up on corrective actions. Escalation Management Promptly escalate critical or high-impact customer issues to higher management. Ensure escalations are well-documented and monitored through resolution. Cross-Functional Collaboration Work closely with field service engineers, service managers, quality teams, and other internal departments. Support continuous improvement projects by sharing insights and contributing customer-driven recommendations. Skills & Qualifications Required: 2-4 years of experience in customer service, customer experience, or service coordination. Strong communication and interpersonal skills. Proficiency in Salesforce, ServiceMax, or other CRM/field service tools. Excellent follow-up discipline and attention to detail. Ability to analyze feedback and identify patterns or process gaps. Preferred: Experience with NPS or customer survey management. Background in field service, technical support, or service operations. Reporting and basic data analysis skills (Excel, dashboards, etc.). Key Competencies Customer-centric mindset Problem-solving and analytical thinking Accountability and ownership Professional communication Cross-functional teamwork Time management and multitasking Base Pay: Expected Base Pay Range: $29.00 Hourly The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule. Benefits*: Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. *Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. EEO Statement: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Lab49 is seeking a dynamic, entrepreneurial Account Director to reignite and grow a major strategic account that has gone cold. This is not a maintenance role - it's a chance to rebuild from the ground up, unlock new lines of business, and reposition Lab49 as a trusted innovation partner across the front, middle, and back office. The Opportunity Lab49 is known for building cutting-edge digital products and platforms for the world's leading financial institutions. We've had deep success selling into technology organizations - but now we're expanding our reach to business and functional leaders across trading, operations, and procurement. We need a confident, well-connected individual who thrives on opening doors, building new relationships, and uncovering opportunities others can't see. You'll be the catalyst who changes the conversation - helping clients see Lab49 not as staff augmentation, but as a strategic partner delivering differentiated business and technology outcomes.What You'll Do: Hunt and open new opportunities Rebuild relationships across a complex, tier-1 financial institution - from tech and operations to trading, data, and digital transformation teams. Identify and penetrate new business units, using creativity, persistence, and your professional network to get in the room. Lead proactive outreach campaigns, attend industry events, and leverage introductions to generate qualified leads and meetings. Drive account growth and repositioning Redefine how the client perceives Lab49 - crafting compelling narratives and proposals that showcase our strategic value, innovation capabilities, and delivery excellence. Work hand-in-hand with Lab49's leadership, delivery, and product teams to develop offerings tailored to client pain points. Lead pitches, shape SOWs, and negotiate commercial terms that create mutual success. Build trust and momentum Establish credibility with senior executives, building relationships based on insight, follow-through, and value creation. Coordinate with delivery teams to ensure excellent execution and client satisfaction, turning early wins into long-term growth. Track and manage activity rigorously through CRM tools to ensure full visibility and collaboration across the firm. Who You Are A hunter at heart - you thrive on opening doors, finding paths in, and converting interest into meaningful opportunities. Charismatic, energetic, and credible with senior decision-makers in capital markets and financial services. Deeply networked and confident navigating large, matrixed financial institutions. Able to build relationships quickly and pivot when needed - comfortable with ambiguity and complexity. Commercially minded, with a track record of growing multi-million-dollar accounts or transforming cold accounts into active clients. Consultative and creative - able to translate Lab49's multidisciplinary capabilities (design, product, engineering, data, and AI) into compelling solutions for business and technology leaders. Qualifications 7-10 years' experience in enterprise account development or business development within financial services, capital markets, or fintech. Proven success in hunting and growing accounts within large global banks, asset managers, or trading firms. Strong understanding of financial markets, digital transformation, and product development. Bachelor's degree required; MBA or relevant advanced degree preferred. Strong communication, presentation, and storytelling skills. The base salary range for this role is $180,000 - $220,000. The base salary range may vary depending on the individual's job-related knowledge, skills and experience. Base salary is only one component of our total compensation package. which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages.Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role: Mergermarket, an ION Analytics company, is a leading provider of news and analysis on mergers & acquisitions and equity capital markets, is seeking a reporter to cover corporate strategy and M&A developments for a business audience. Mergermarket readers include investment banks, law firms, private equity firms and advisers who assist in middle-market deals. Mergermarket, as an ION Analytics publication, uses actionable reporting, predictive analytics and data to help subscribers uncover business opportunities and understand the market for their sector. Reporters develop specific industry beats, break news on M&A developments and interview C-suite business development executives to highlight upcoming growth strategies. Reporters are expected to publish three articles per week, as well as longer-term analysis, trend and feature pieces including GP profiles and trend stories. They may also contribute to Mergermarket events, multimedia projects including podcasts, or media appearances to showcase their expertise and sector knowledge.Responsibilities: Contribute three articles per week to the Mergermarket platform Write forward-looking stories highlighting company growth strategies Develop and maintain market contacts to break news on sector and company M&A plans Break news on company and industry mergers and acquisitions Engage with a sophisticated M&A and industry community through event and conference attendance and source building Collaborate with Mergermarket journalists in the Americas and across the globe to break news Travel to industry and Mergermarket conferences as necessary Required Skills, Experience, and Qualifications: 1-3 years business journalism experience Interest in exploring, understanding and telling the story of company's growth plans and current obstacles Strong interviewing skills, with a demonstrated aptitude for breaking news and uncovering closely guarded information and maintaining strong source relationships Ability to write clear, concise and actionable copy Proficiency in understanding capital allocation and investment strategies $80,000 - $120,000 a year See Above . Salary Range: The estimated salary range is $80,000 - $120,000. Salary is negotiable depending on experience and skills. About ION: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Company ION is the world's most progressive FinTech company providing pioneering software and consultancy services to customers around the globe. We serve large financial institutions, trading firms, central banks, and corporations. We are committed to automating processes that positively impact our customers' work and provide insights to enable more informed decision making. We provide software and data to our customers to simplify complex processes and digitize their businesses. Our products and services help the world's leading organizations do more, in a better and simpler way than ever before. ION software underpins the global fixed income, foreign exchange, and derivatives markets, powers the world's central banks, and enables the automation of workflows across critical treasury and commodities operations for thousands of companies worldwide. ION data and analytics are the golden source for M&A, equity, and leverage finance bankers worldwide. With a dynamic team of 13,000+ employees, in 40+ global offices, and 5,000+ customers worldwide, ION provides an unparalleled career experience for those who share our passion for growth and technology evolution. ION Group consists of the following divisions: · ION Analytics: Provider of investment banking M&A, equity and debt data, analytics, and content · ION Commodities: Provider of energy and commodities trading and risk management solutions · ION Markets: Provider of workflow solutions that automate the complete trade lifecycle and deliver actionable insights in real-time · ION Treasury: Provider of unique treasury and risk management solutions that help clients manage liquidity of any scale while mitigating operational, financial, and reputational risk Our Program Our Leadership Development Program (LDP) is a foundational global initiative focused on developing talent for ION's growing operations around the world. The program provides an opportunity for outstanding university graduates to start a career in a dynamic and fast-paced global FinTech firm. Analysts will spend the first 3 years of their career in 3 unique, 12-month rotations gaining experience across the product lifecycle. At the end of their 3 rotations analysts will transition to a deeper dive in one area of ION. What You'll Do In the role of Software Developer, you will develop products for our global customers including Tier 1 banks and Fortune 100 corporations. You will be part of an Agile team, who is responsible for end-to-end product development, including: • Analyzing business requirements and product solutioning• Architecture and designs using the latest principles and patterns in software engineering• Coding, testing, and continuous integration of solutions using the latest and upcoming technologies Your Contribution• Build innovative products and solutions that: Reduce business process complexity Increase organizational efficiency through automation Liberate people from performing repetitive manual tasks Help ION's clients gain a competitive advantage by using our products• Resolve complex technical and business issues and communicate effectively to Internal teams and ION clients• Automate complex business workflows and processes and make a positive impact to client businesses Basic Qualifications Winter 2025 or Spring 2026 graduation 3.3 GPA or above (transcript required) Bachelor's, or Master's, in Computer Science or related STEM majors, such as Data Science, or Quantitative Finance, with experience in hands-on programming required Authorization to work in selected country without restriction or need for sponsorship Demonstrated interest in finance and/or technology, ideally including work experience Passion for learning, self-improvement, and a questioning and challenging mindset Motivated self-starter who is proactive, enthusiastic, and passionate about what they do Strong problem-solving capabilities and the desire to understand the “why” behind each problem How You'll Grow Our 36-month Leadership Development Program (LDP) allows you to rotate through different areas of the product lifecycle. You will work closely with ION product teams and clients and grow: • Deep knowledge in: Diverse set of technologies, development methodologies, and processes required to build complex mission-critical systems using distributed architectures Financial domain to build world class products E2E Software Product Development Lifecycle• A mastery of foundational technologies, keeping on top of constant technological evolution through your work with subject matter experts• Personality traits in an Imaginative and Positive culture: Passionate Expressive Intelligent• Exposure to: Product Management Client Services Support Deployment (New York only*) Estimated Salary range: $75,000 - $82,000 *Note: Disclosure as required by NY law ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

For over 90 years, Topcon's vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society's most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don't wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com The Project Manager is responsible for leading complex customer implementations projects (typically multiple, simultaneous, complex implementations). Customer implementations are cross-functional and require a multi-disciplinary approach to problem solving across process, people, data, and technology.' The Project Manager will be expected to interact and build relationships with customer subject matter experts, business process owners, customer partners and members of teams at multiple levels throughout THI. This role is critical to successfully growing THI by creating predictable and efficient project plans and processes to support our customers' needs. Job Responsibilities: Delivery of large, complex, cross-functional projects or a portfolio of complex projects. Develop, maintain, and manage customer implementations to ensure projects are delivered on schedule, within agreed scope and with high customer satisfaction. Create and maintain relationships with customers and their partners. Identify, manage, and provide solutions for project delivery risks, project issues and project plan critical path activities. Be a resource to subject matter experts and business leaders to document and track business and project scope decisions. Facilitate business requirements definition and solution design meetings, as well as ongoing project status meetings. Review and continuously improve communications and/or presentations to support specific customer implementation processes, as well as those that can be leveraged for future implementations. Provide delivery assurance to customers. Maintain and enhance the project management repository, tools, and templates. Able to interpret how to continuously add value to the customer Prepare weekly status updates for stakeholders as well as management Be a resource to subject matter experts and business leaders to document and track business and project scope decisions. Facilitate business requirements definition and solution design meetings, as well as ongoing project status meetings. Assist the scheduling team with scheduling site visits. Job Requirements: Strong due diligence and risk assessment skills Strong Customer Relationship skills Salesforce experience is strongly preferred Experience with managing software implementation projects Having basic IT, Networking, and cloud-based application knowledge preferred Bachelor's degree or an equivalent combination of education/experience. PMP and Agile Certification (or desire to obtain certification) preferred. Demonstrated ability to manage multiple, simultaneous, complex projects successfully. Experience leading teams in a dynamic environment. Experience in the medical industry/ medical applications strongly preferred. Demonstrated ability to produce high quality deliverables, identify project delivery risks and drive to resolution. Proficiency with Excel, Outlook, Teams and PowerPoint. Excellent communication, presentation, analytical, problem solving and conflict resolution skills. Ability to work in an environment with changing priorities and embrace change. Base Pay: Expected Base Pay Range: $90,000 to $110,000 Annualized Bonus: In addition to base pay, compensation for this position includes eligibility for a 5% annual bonus. The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule. Benefits*: Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. *Topcon time off policies can vary between roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. EEO Statement: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About Lab49:Lab49 is a global consultancy specializing in designing and building next-generation digital products for leading investment banks, asset managers, hedge funds, and fintech innovators. We bring together strategy, design, and engineering to help our clients transform their businesses and stay ahead of the curve in a rapidly evolving landscape. The RoleWe are seeking a Lead Data Scientist to join our team and drive advanced data science solutions for one of our clients. This is a client-facing leadership role, blending deep technical expertise with the ability to advise stakeholders, shape data strategies, and guide teams to deliver high-impact outcomes.You'll work on cutting-edge problems in data analytics, machine learning, and predictive modeling, helping the client unlock the value of their data and enhance decision-making capabilities. Responsibilities: Partner with stakeholders to define data science opportunities, shape problem statements, and deliver impactful solutions. Lead end-to-end data science projects-from exploration and modeling to deployment and performance monitoring. Mentor and guide a team of data scientists and data engineers; set best practices for modeling, experimentation, and validation. Design and implement predictive models, optimization frameworks, and machine learning algorithms tailored to complex business use cases. Develop and present compelling visualizations to convey complex data relationships through clear and insightful static graphics. Communicate complex technical concepts clearly to senior stakeholders, clients, and non-technical audiences. Collaborate with Lab49's design and engineering teams to embed data science models into scalable digital products. Stay ahead of industry trends, research, and emerging technologies in AI/ML, with a focus on practical business applications. Qualifications 8+ years of experience in data science, including at least 2-3 years in a lead/principal role. Strong background in applied machine learning, statistical modeling, and predictive analytics. Proficiency in Python (Pandas, NumPy, Scikit-learn, Matplotlib, PyTorch/TensorFlow) and SQL; experience with big data tools (Spark, Databricks) is a plus. Strong understanding of model deployment, MLOps practices, and productionizing ML solutions. Proven ability to create effective data visualizations for storytelling and decision support. Excellent client-facing skills, with the ability to communicate technical concepts and business impact. Master's or Ph.D. in Computer Science, Data Science, Statistics, Applied Mathematics, or a related field. Nice to Have Some fluency in blockchain and smart contract analytics. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role Lab49 is growing their LabExperience team and currently has an opportunity available for a Senior UX Product Designer to work with our development teams and customers, envisioning and designing the desktop, web and mobile applications we create. You will work in a customer-facing environment solving complex challenges. The ideal candidate will be excellent in a customer-facing environment. You like to solve complex challenges and think outside the box. With strong written and verbal communication skills, you not only understand client requirements, but are comfortable making presentations. You will work well in a team-environment and assimilate easily with a close-knit and friendly staff. Responsibilities * You will be responsible for every aspect of a system's user experience - the overall flow and layout of the screens, the fields and information presented, the actions and interactions that are provided, and the visualizations of the data. * You'll be involved in solving workflow problems, developing new ways of visualizing market data, and figuring out what tools the client needs in their solution that even they don't realize yet. * You will need to be able to think on your feet, sketch, present, iterate and refine ideas alongside and in front of clients. * You'll gain broad exposure to many areas of our clients' businesses and also to a wide range of technologies. * You should be adept at quickly learning new skills and terminology and at building rapport with all sorts of end users. * You will be working onsite with our product and development team and partnered with a Visual Designer to collectively define the solution. Required Experience and Skills * 5+ years of solid experience in UX Design, Interaction Design or Information Architecture including an ability to define and drive the process. * Hands-on experience in user research, sketching solutions and wire-framing, * An abiding interest in and competence for solving real-world business problems. * Experience working in a fast-paced and collaborative environment. * Ability to communicate effectively and to influence client strategy, tactics, and perceptions. * Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation. * Resourcefulness and independence. * Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, Graphic Design or any design-related field is highly preferred. Desired Experience and Skills * Experience designing complex, interactive, transactional, enterprise-level, expert systems. * Knowledge of, and strong demonstrated interest in, global financial markets and financial products. We are hiring across multiple levels for this job. Daily pay rate range - $700-$800/day Placement within the range provided above is based on the individual's relevant experience and skills for the role and level. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role: ION Corporates is looking for a Services Director for our ION Corporates North American Treasury Business to help grow Client Services revenue in the next few years. Client Services Directors are responsible for generating and managing services revenue as well as providing executive project oversight and leadership.Key Responsibilities: Business Development: Drives services revenue growth for new customers Business Development: Manages business development efforts within certain existing customers Business Development: Works collaboratively with other ION leaders to define, sell and deliver solutions to meet customer's needs relative to ION's service offerings Engagement Delivery Leadership: Manages delivery for significant projects with selected ION customers in conjunction with the assigned Project Manager Engagement Delivery Leadership: Manages customer relationship ensuring overall project successful delivery responsibility, project profitability and follow-on engagement sales Required Skills, Experience and Qualifications: BS in science, technology, mathematics, engineering, or equivalent degree. Requires prior hands-on experience with structured project and/or professional services methodologies 10+ years of project / program management experience with comprehensive life cycles at ION or other software, consulting, or systems integration firm with delivery responsibility to client organizations Confident and professional mannerism Posses and enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Able to manage own time and a changing workload Excellent client-facing/executive presence/influencing skills Excellent interpersonal skills Excellent written and oral communication skills Proven leadership skills with teams of five or more professionals Able to view situations from a customer perspective and act accordingly Preferred: Experience with Wallstreet Suite, Reval, Treasury, IT2, or City Financials is beneficial but not required. Salary Range: The estimated salary range is $140,000 - $180,000. Salary is negotiable depending on experience and skills. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role: This is an exciting opportunity to join our dynamic project management team at ION. As a project manager, you will oversee the execution and completion of information technology solutions projects in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company personnel. Monitors project completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the delivery, installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.Key Responsibilities: Provide leadership of multi-disciplinary professionals in a project structure in the scoping/discovery workshop, design, configuration, testing, and production support of the ION solution for the client's business needs Provide direct management of all ION resources assigned to project and act as personnel supervisor for HR issues during the assignment Serve as the client's principal point of contact for project status, solution quality, scope control, issues, risks, billing, personnel management, and the ION solution Manage project Profit and Loss, including effective project cost and revenue budgeting, analysis and forecasting Manage project change control Plan, lead, manage, and coordinate ION's project tasks using Microsoft Project Plan, resources, deliverables, issues logs, risks logs, weekly timesheets, project expense reports, monthly invoices, and all other administrative documentation on an ongoing basis Determine the optimal utilization of resources at a task and personnel level Keep the client management and ION management informed daily regarding all project issues, risks, and delays Actively engage project stakeholders and manage client expectations regarding the delivery of the ION solution Actively coordinate the participation of client users through the client project manager to ensure project success Provide weekly project status reports to the client project manager, project steering committee, and ION management, including all information necessary to track the status of the project against the project plan Coordinate and attend project and steering committee meetings Manage the release to client of software updates and license keys Prepare, present to client, and obtain signoff of Request for Support Services, acceptance documentation, and final project acceptance Maximize chargeability on one or more client accounts simultaneously Serve as mentors and role models for the consulting staff Enhance, publish, and train staff regarding implementation best practices Coordinate and conduct employee performance appraisals for personnel assigned to projects throughout the calendar year Provide sales support through project plan development, estimation, and document authoring for RFP/RFI responses, sales proposals, and Statements of Work to meet the client's desired business requirements Travel up to 50% of the time. Required Skills, Experience and Qualifications: 5+ years of project management software implementation, consulting, or systems integration Experience in the Energy, Commodities, Treasury, Banking or financial services industries preferred Excellent client-facing skills Excellent written and oral communication skills Ability to work onsite at client locations as needed Proven leadership skills with teams of five or more professionals Prior hands-on experience with structured project management Willingness to travel, potentially up to 50% of time. Bachelor's degree in finance, accounting, engineering, economics, or a related IT field or equivalent experience in a related field. Project Management Institute PMP certification preferred Salary Range: The estimated salary range is $150,000 - $175,000. Salary is negotiable depending on experience and skills. About ION: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

The Role: This is an exciting opportunity to join the dynamic Infralogic Team. As a senior reporter, you will provide exclusive content on Limited Partners, General Partners, fundraising, allocations and commitments concerning the North American renewables, power and infrastructure sectors. You will take a leading role primarily feeding content into ION Analytics' Infralogic publication, as well as providing support to other products within the group.Key Responsibilities: Build close relationships with funds, managers, lawyers, advisors Shape global coverage of Limited Partners and General Partners, including their allocations, commitments, targets and people moves Generate ideas for longer-form coverage, and apart from writing own content - work with Infralogic data and research teams to ensure accurate, exclusive and market-scooping news and analyses Write an average of four exclusive stories per week, and one long form piece every month. The longer forms will include Limited Partner and General Partner Profiles, the Infralogic Fund Market Tracker, and the Fundraising Report Assist with ION Analytics', primarily Infralogic 's, events with content creation, panel moderation and speaking. Work with the regional editor, senior editors, and collaborating with colleagues across the group, to support content creation targeted at ION Analytics' key customer segments. Maintain high standards of copy and adhering to group-wide compliance policies. Required Skills, Experience, and Qualifications Knowledge of the financial market, with proven record of reporting exclusives At least three years of reporting experience in a reputable newsroom, with global exposure Proven record of breaking news for a media organisation, as well as writing in-depth analyses Ability to spot trends in market data and conduct research to identify and produce reports Track record of ability to build network of sources to produce reports Strong news and analyses writing skills Salary Range: The estimated salary range is $85,000 - $100,000. Salary is negotiable depending on experience and skills. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role: We seek a self-motivated Senior Windows Engineer/Administrator to join the ION WINDOWS/Citrix Global team.Key Responsibilities: The Senior Windows Engineer / Administrator will be added to an existing Global IT team where they will interact with all IT functional areas (e.g., Architecture, Design, Licensing, Helpdesk/Desktop Support, and Application Development) The Senior Windows Administrator will work in a dynamic, heterogeneous environment and must have an extensive technical background, including experience in troubleshooting, monitoring, maintenance, and networking Required Skills, Qualifications and Experience Senior Windows Engineer / Administrator, Financial or Trading Experience is a plus. Bachelor's Degree from a 4-year university in computer science, information science, or related technical field. Excellent written and verbal communication skills. Thorough knowledge (5+ years) of Windows deployment, administration, networking, performance monitoring/tuning, security hardening, troubleshooting and production operations. Highly organized, self-motivated, multi-task, able to work independently, and a team player. Must have operations experience in 24/7 environments Must be knowledgeable of Windows Servers 2016 - 2022 and Active Directory. Experience supporting Citrix is a plus Must be willing to work some weekend shifts in support of maintenance and participate in On-call for overnights, weekends, and holidays on a rotational basis. System configuration experience (PowerShell, Ansible) System monitoring experience (SNMP, Nagios, OMD, HPE One View, etc.) Familiarity with Ticket systems (Remedy and Jira) Have familiarity with basic Linux commands. Working knowledge of virtualization (VMware, Hyper-V, etc.) is a plus Working knowledge of HPE SAN (Primera) is a plus The ideal candidate will have worked within the financial industry with a robust Windows implementation and support background. Employees must be legally authorized to work in the US. About us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.Apply for this job

Lab49 partners with leading investment banks, asset managers, and fintech innovators to design and build next-generation digital products. We're looking for a hands-on Product Design / Growth Lead - a designer, strategist, and storyteller - to drive both creative delivery and new business growth. The RoleThis hybrid role balances strategic pitches and business development with high-impact product design. You'll lead high impact product design projects from a creative design perspective (50%) as as well as new business perspective - not just upselling. This person will own new business pitches, new offerings and new sales, all while crafting and executing compelling narratives, prototypes, and UI deliver measurable impact for our clients.Key Responsibilities Lead design on strategic client engagements - from research and discovery workshops to user journeys, wireframes, and polished prototypes. Developing creative concepts for pitches in the form of go to market concepts and innovations that translate complex ideas into clear, cohesive stories that stakeholders can understand quickly. Partner with BD, design, and product teams to shape top-priority pursuits. Collaborate with cross-functional teams to ensure cohesive, user-centered solution. Present ideas to executives with clarity and impact. What You Bring: 10+ years in UX/product design, innovation, or product strategy, ideally in consulting, design studios, or growth-focused environments. Background must be in Visual or Graphic design. Experience in defining and delivering client pitches, e. g. crafting concepts, prototypes and pitch materials to pitch and position to client stakeholders. Strong, hands-on portfolio showcasing high-fidelity design, strategic thinking, and executive storytelling. Expert in Figma and modern design tools; fluent in turning abstract problems into tangible solutions. Executive level presentation skills. Confident communicator, collaborative, and energized by ambiguity and fast-paced environments. Strong preference for Financial Services and/or FinTech. Alternatively, other complex highly regulated industries. Why join LAB49?At LAB49, you'll work on cutting-edge digital solutions with some of the brightest minds in the industry, and in one of the most complex and fast-moving sectors : Financial Services. You'll thrive in a fast-paced, innovative environment where your creativity and leadership make a real impact - on both our clients and our Product Design practice Whether helping win new engagements or shaping the user experience of next-gen trading platforms, you'll bring clarity, creativity, and commercial impact to every stage of the journey. The base salary range for this role is $190,000 - $240,000. Placement within the range provided above is based on the individual's relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.