FIN Business Process Analyst 3
Columbus, OH
FIN Business Process Analyst 3 (2500041J) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, *********************** Unposting Date: OngoingWork Location: General Services Center 4200 Surface Road 1st Floor Columbus 43228-1313Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $42.74 - 62.95 per hour Schedule: Full-time Work Hours: M - F: 8:00AM - 5:00PMClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Information TechnologyProfessional Skills: Active Learning, Analyzation, Verbal Communication, Written CommunicationPrimary Technology: ORACLE Agency OverviewAbout Us:Led by Director Kathleen C. Madden, the Ohio Department of Administrative Services is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. Enterprise Shared Solutions coordinates strategies for delivery of government information and services electronically. This includes oversight of the Ohio portal, which enables constituent access to state information and services via the internet, including Ohio.gov and the Ohio Business Gateway. Enterprise Shared Solutions also partners with the Health and Human Services Cabinet and the Governor's Office of Health Transformation to streamline health and human services. The office consists of the following program areas: Enterprise Applications and Management, Ohio Administrative Knowledge System (OAKS) Service Assurance, Ohio Benefits, and the Ohio Geographically Referenced Information Program Job DescriptionAbout Us:
Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
Gather and analyze information from stakeholders, business owners, customers and management.
Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
Identify risks and recommend changes related to processes, projects and procedures.
Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
Perform validation of solutions by analyzing the end product and specification requirements.
Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMinimum Qualifications:
60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology, Accounting and Finance, Computer Literacy, Interpreting Financial Statements, Active Learning, Verbal Communication, Written Communication
Knowledge, Skills and Abilities
Knowledge of:
PeopleSoft ERP Operations Management
Accounts Payable and Receivable
Asset Management
Billing
General Ledger
Budget Development
Strategic Sourcing
Supply Chain
Travel and Expense
Commitment Control
Procurement
Self Service
Computer Science
Skill in:
PeopleSoft Financial Management 9
MS Office 365 suite (SharePoint, Teams, Outlook, PowerPoint, Visio, Word, Excel, etc.)
Experience with SQL Server, MySQL, Oracle, or other specific SQL databases
Application management/outsourcing experience (preferably Onshore)
Ability to:
Communicate verbally and have written communication skills in large/complex organizations
Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
Problem solve at all levels of an organization
Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyBusiness Analyst IV Claims Configuration
Columbus, OH
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
**Position Purpose:** Perform and lead various analysis and interpretation to link business needs and objectives for assigned function and implement process improvements.
+ Lead the support of business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems
+ Lead the identification and analysis of user requirements, procedures, and problems to improve existing processes
+ Resolve issues and identify opportunities for process redesign and improvement
+ Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations, including improvements and revisions to business processes and requirements
+ Evaluate risks and concerns and communicate to management
+ Coordinate with various business units and departments in the development and delivery of training programs
+ Develop, share, and incorporate organizational best practices into business applications
+ Oversee all changes to departmental policies and procedures, including communicating and implementing the changes
+ Serve as the subject matter expert on the assigned function product to ensure operational performance
+ Ability to travel
**Education/Experience:** Bachelor's degree in related field or equivalent experience. 6+ years of business process analysis, preferably in healthcare (i.e. documenting business process, gathering requirements) or claims payment/analysis experience. Advanced knowledge of Microsoft Applications, including Excel and Access preferred. Experience in benefits, pricing, contracting or claims and knowledge of provider reimbursement methodologies. Knowledge of managed care information or claims payment systems preferred. Previous structured testing experience preferred.
**_By applying to this requisition, you acknowledge and understand that you may be considered for other job opportunities for which Centene believes you may be qualified._**
**_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._**
Pay Range: $86,000.00 - $154,700.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
BRM Business Analyst
New Albany, OH
**Brand:** Bob Evans Farms **Categories:** Information Technology **Position Type:** Regular Full-Time **Remote Eligible:** No **Req ID:** 29514 **Job Description** **About Bob Evans Farms, Inc.** For over 75 years, Bob Evans Farms has delivered delicious, quick-to-table, farm-inspired food that makes mealtime a little bit easier and a lot more delicious. We're proud to be the No. 1-selling refrigerated dinner sides*, including many varieties of wholesome, feel-good favorites such as mashed potatoes and macaroni & cheese, sold in grocery stores across the country. We're also a leading producer and distributor of sausage and egg products including liquid eggs. In addition to our flagship Bob Evans brand, our product portfolio includes Simply Potatoes , Egg Beaters and Owens Sausage. Bob Evans Farms is based in Columbus, Ohio, and is owned by Post Holdings, Inc., a consumer-packaged goods holding company. For more information about Bob Evans Farms, Inc., visit *********************** .
**Responsibilities**
**Position Overview:**
The Business Analyst is an individual contributor responsible for supporting and collaborating with business partners to deliver solutions, analyses and research that support business goals and needs while leveraging new and existing technology. The Business Analyst is a key contributor to IT solution requirement gathering and documentation, testing solutions and process improvements throughout the organization. This position requires solid technical skills linked with strong organization and prioritization skills. Building strong relationships with cross-functional teams combined with knowledge of company data structure, operations, and processes is key focus areas for this IT support role.
**Accountabilities:**
+ Develops a deep understanding of BEF business processes, procedures, solutions, and systems.
+ Assists with interpretation of business requirements into functional designs, specifications, and solutions.
+ Assesses business processes, anticipates requirements, uncovers areas for improvement, and supports solution selection/development/implementations.
+ Performs solution testing to assure the functionality and integrity of solutions while also supporting business user acceptance testing.
+ Assists Project Lead/Manager with IT project coordination, documentation, and follow-up.
+ Capable of applying multiple methodologies, e.g., Agile, Waterfall when performing duties.
+ Meets regularly with business users and technical experts to keep up to date with solution and/or process functional goals while building cross-functional relationships.
+ Identifies data quality issues and supports data governance initiatives.
+ Supports research and break fix/enhancements, assists technical team as needed.
+ Interacts closely with functional team end users to ensure technical and/or data quality expectations are satisfactory in the development and delivery of IT services and solutions.
+ Ability to listen, build rapport, and credibility as a strategic partner across the business.
+ Maintains a continuous improvement approach with BEF IT Teams and managed service providers to optimize application performance and proactively avoid issues.
+ Supports business training and education related to IT solutions, implementations, and process.
+ Continues to build professional business, and technical skills through practice, training, participation in user groups and education.
+ Supports multiple projects simultaneously.
+ Works in conjunction with all IT and Bob Evans Farms policies.
**Qualifications**
**Experience and Education:**
Education Level:
· Minimum, Associate's degree in Information Technology or related field; or equivalent combination of education and IT/business operations experience
· Desired, Bachelor's degree in Information Technology or related field; or equivalent combination of education and IT/business operations experience
Experience:
· 1-3 years of direct experience with business analysis, business intelligence or enterprise solutions with broad exposure to IT application delivery, system integrations, migrations, upgrades, patching and maintenance
· 1+ years of experience in writing SQL queries and organizing data
· Experience in system design, development, or integration projects
· Knowledge of business analytics and the interpretation of the output
· Intermediate experience in Microsoft Excel/PowerPoint/Office, Microsoft Visio
· Excellent written and verbal communication, including technical writing skills
· Knowledge of ERP applications, a plus
Skills:
· A good understanding of business operations and processes, including Trade/promotional Marketing, Finance, Logistics, Supply Chain and Manufacturing Operations (within a Consumer-Packaged Goods and/or Food and Beverage industry knowledge is a plus).
· Ability to work collaboratively and cohesively with company peers and Post Holdings partners.
· Strong people skills - listening and informing others effectively.
· Ability to anticipate work needs and follow through with minimal direction.
· Must be an initiative-taking self-starter.
· Must possess the ability to always maintain external and internal confidentiality.
· Excellent problem solving/analytical skills.
· Ability to communicate effectively with technical and functional team members.
· Highly motivated in uncovering and documenting process improvements and filing in knowledge gaps.
· Strong technical background (Oracle experience preferred).
· Ability to prioritize and demonstrate excellent time management.
· Ability to organize effectively, support multiple priorities and meet tight deadlines.
Post Holdings provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Business Analyst - Mid (4904)
Columbus, OH
Business Analyst - Mid (4904)at SMX(View all jobs) (********************************* United States We are seeking a **Business Analyst** to join a data warehouse and business intelligence (BI) development team supporting our federal customer's financial dashboard and reporting system. This is an **exciting opportunity for someone eager to learn, grow, and expand their career in business analysis** . The candidate for this role should have experience with data requirements gathering, reporting, and analytics, and possess interpersonal skills to communicate requirements, design, and development to the technical team, client, and end-users.
**Responsibilities:**
- Participate in functional requirements definition and business process design sessions with end-users.
- Prepare functional designs and process flow documentation according to the client policies and standards.
- Provide support to assess, evaluate, and prioritize analytic development initiatives.
- Assist in identifying, defining, and assessing the impact of system/data design and upgrade changes.
- Develop functional requirements documentation to support the future development, design, and building of financial data analytic applications.
- Perform functional gap analysis on Momentum and other financial system data to assess compliance with agency regulations, business enterprise architectures, and system migration plans.
- Evaluate business cases and system requirements to support the development, upgrade, and maintenance of financial systems data and analytics.
- Lead training efforts to communicate and implement enhanced analytic capabilities.
- Identify client financial analytic pain-points and propose solutions to address and remediate issues.
**Qualifications:**
- Strong communication skills and ability to produce and present presentations to executive-level leadership.
- Knowledge of Federal financials is a plus.
- Highly motivated, detail-oriented, and eager to learn new skills.
- Top Secret clearance required.
- This is a full-time position on a multi-year contract with on-site work performed at the client's office located in Washington, D.C.
**Application Deadline:** January 31, 2026
\#LI-SA1
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$95,000-$120,000 USD
At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Salesforce Business Analyst
Columbus, OH
Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin method,
and create system documentation supporting business and IT activities. In this role, a typical day will
include:
Designing Salesforce solutions, creating and refining complex data models, working with
external integration, automating business processes, and working on additional custom
functionality to meet the business needs.
-
Acting as the liaison between our customers, vendors, and the application development
team, including communications of business process analysis through documentation.
-
- Performing fit-gap analysis between Salesforce functionality and customer requirements.
Developing, documenting, and providing technical review and validation of user stories and
to-be process flows based on business requirements to support the design and
development of Salesforce solutions.
Education:
- Bachelor's degree or higher
Possess Valid Salesforce certification, such as Salesforce Business Analyst (preferred),
Salesforce Certified Administrator, or Salesforce Experince Cloud Consultant - SalesforceEducation: certification will be verified on Trailhead
Required Experience:
- 6+ years of experience working with business processes and re-engineering
- 5+ years of experience capturing requirements and writing using the Gherkin method
- 3+ years of experience capturing and writing user stories
3+ or more years of business processes and business analysis experience in a system
engineering or software application environment
-
Required Technical Skills:
In depth understanding of Salesforce, including Service Cloud, Experience Cloud (Portals),
LWC, Aura, and Tableau CRM
-
- Hands-on experience using JIRA, Confluence, and SharePoint
- Proficient using MS Office, including Word, Excel, and PowerPoint.
Security Clearance Level:
- Candidate must be willing and able to obtain a CMS Public Trust clearance.
Required Skills and Abilities:
- Experience working in a Scrum and/or SAFe Agile environment
- Proficient designing and building reports
Superior oral and written communication skills, with a demonstrated ability to communicate
complex technical topics to management and non-technical audiences
-
Ability to prioritize and multitask between multiple projects and both business and technical
stakeholders.
-
Strong interpersonal skills to collaborate with customers and internal cross-functional
teams
-
- Self-motivated, well-organized and strict attention to details
Ability to understand and manage customer expectations and software implementation
methodology
-
- Excellent analytical skills, including the ability to integrate information from multiple sources
- Ability to work independently
Preferred Skills:
- Possess a valid SAFe certification, such as SAFe Product Owner or SAFe Agilist.
Experience working with the Centers for Medicare and Medicaid Services (CMS) and/or
health insurance/heath care experience
-
- Experience working with data and completing data analysis activities
Experience modeling data requirements, performing data analysis and improving data
quality within Salesforce or other relevant Customer Relationship Management (CRM)
software application
**Position Details:**
+ Pay Rate / Range:____$55-$60____________________
_The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions._
+ Benefits (Regular, Full Time Employees):
+ Medical, Dental, and Vision offerings
+ Weekly Direct Deposit
+ Paid Holidays and Personal Time Off
+ 401(k) with match
+ Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
+ Pre-Paid Legal and Employee Assistance Programs
+ Northwest Federal Credit Union Membership
+ BB&T @ Work Program
+ This Program required US Citizenship
**_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**
Business Analyst
Grove City, OH
Job Details Grove City, OH Full Time Negligible DayDescription
This position is on-site at our Grove City, OH location. Remote work is not available, and applicants must be able to work in person.
Purpose:
The Business Analyst will work directly with business users and managers across the operations, production, and purchasing departments to ensure they have timely and accurate data to drive sound business decisions. This role involves data collection, data modeling, reporting, and communicating across the supply chain.
Key Responsibilities:
Work directly with Subject Matter Experts to create and maintain Standard Operating Procedures specifically related to our new ERP system.
Analyze information problems, requested changes, and required modifications to develop appropriate business process solutions.
Assist our Project Manager with developing, testing, installing and modifying programs on a project basis.
Prepare workflow charts and diagrams to specify in detail business processes supported by enterprise systems.
Prepare technical reports, simulations, and instructional manuals to document systems development.
Qualifications
Qualifications:
Bachelor's Degree
Working knowledge of ERP Systems preferred
Proficiency in MS Office Suite
Requirements:
Satisfactory criminal history check
Signed Confidentiality Agreement (completed during onboarding)
US Tech - Technical Business Analyst Manager
Columbus, OH
**Specialty/Competency:** Business Analysis **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Business Analysis team you are expected to apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are expected to perform various phases of applications systems analysis and possess business requirements understanding to translate them into relevant deliverables.
Responsibilities
- Develop requirements and user stories from product roadmaps
- Supervise, develop, and coach teams to deliver top-quality work
- Manage client service accounts and drive engagement workstreams
- Solve and analyze complex problems independently
- Perform phases of application systems analysis
- Translate business requirements into fitting deliverables
- Utilize Agile and scrum methodologies to solve business problems
- Collaborate with business and product owners to achieve clarity around objectives
What You Must Have
- High School Diploma
- 4 years of experience in progressive roles managing IT system/software development and project management processes
What Sets You Apart
- Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems preferred
- IIBA
- Performing every phase of applications systems analysis
- Possessing business requirements understanding
- Performing SDLC activities
- Demonstrating Vendor SOW, SLA measures and acceptance criteria
- Working on software development projects
- Applying analytical skills to determine business importance
- Conducting requirements elicitation, validation and analysis meetings
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Quality Analyst
New Albany, OH
Company: Rieke LLC Employment Type: Hourly | Full-Time Function: Quality Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities The Quality Analyst evaluates activities at the Rieke New Albany plant to confirm that those activities comply with quality standards as well as established policies and procedures to ensure that customers receive product that meets or exceeds their quality requirements.
Primary Duties and Responsibilities:
Ability to work all shifts when needed to support production quality and new product development.
Identification and reporting of quality data internally and externally.
Performs a variety of quality control tests on products at various stage of the production process to ensure compliance with quality and reliability standards.
Records statistical data.
Assists in reconciliation and special project research as needed.
Analyzes data and writes summaries to validate or show deviations from existing standards.
Recommends modifications to existing, or suggests new standards, methods or procedures.
Enable effective communications between management and operators.
Responsible for reviewing and preparing documents for ISO 9001 and ISO 45001 internal audits as well as the timely completion of LPA's.
Performs visual and dimensional inspection on all color programs to verify compliance with the customer requirements. Review vendor supplied documentation for accuracy and compliance. Prepare documentation as to acceptance or rejection. Prepare design samples and range boards.
Assigns and reviews work with quality technicians, training and working effectively with employees from a variety of backgrounds and with different levels and areas of training.
Ability to communicate effectively in writing to develop and write work procedures, policies, reports, instructions, briefings and other documents.
Responsible for identifying, segregating, preparing required documents and immediate reporting of all non-conforming materials to appropriate personnel.
Complete customer QN Investigations by providing QC Manager with pertinent data of the failure modes, clean points, lot traceability, etc
Oversee floor QC issues by ensuring the completion of daily firefighting of floor quality issues, decision making for the floor leadership based on established acceptable criteria
Oversee GP-12 safe launches-training GP-12 inspectors, collecting and analyzing data, training floor leadership, writing inspection reports, overall responsibility to the safe launch efforts
Qualifications
Experience providing Quality Systems training to employees.
Proficiency in MS Word, Excel, QA application and general math.
Familiarity with gauge/inspection process.
Strong communication skills; verbal and written.
Strong problem solving and analytical skills.(Green Belt, CAPA)
Ability to communicate with all levels of the plant to include mentoring, training, and root cause analysis.
3 years experience in Quality management systems with working knowledge of statistical process controls, preferably in the plastics industry.
Knowledge of good manufacturing practices.
Experience in manufacturing or Industrial environments with high volume, fast moving consumer goods.
Excels in process, product and system audits.
Technical writing experience preferred.
Demonstrated experience leading teams and taking initiative.
Informatics Business Analyst (PFK)
Columbus, OH
Monday - Friday, 8 a.m. - 5 p.m.
Full-Time, Benefits Eligible
Experience with ambulatory EPIC, care coordination, and/or business process improvement is strongly preferred.
Collaborate with various stakeholders, including business leaders, end-users, and subject matter experts, to understand business requirements and translate them into effective solutions. The role involves analyzing and documenting business processes, gathering and clarifying requirements, and facilitating communication between business and technical teams.
Job Description:
Essential Functions:
Gathers and documents current and future state business processes, functional and non-functional requirements, and carries out stakeholder needs assessments. Ensures that business requirements align with the overall business strategy and objectives.
Facilitates communication between business and IS teams, ensuring a common understanding of requirements and expectations.
Creates clear and concise documentation of business requirements, process flows, use cases, and functional specifications. Collaborates with quality assurance teams to develop test cases and validate results and may participate in the testing process to ensure that developed solutions meet the specified requirements.
Collaborates with project managers to establish project timelines, milestones, and deliverables. Monitors project progress, identifies risks, and proposes solutions to mitigate potential issues.
Analyzes existing business processes and systems to identify areas for improvement and optimization. Collaborates with technical teams to assess the feasibility of any proposed solutions.
Assists in cost estimates and proposal documentation for funding requests (capital, operating, internal)
Education Requirement:
Bachelor's Degree in relevant field, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
Working knowledge of standards, best practices, methodologies, and frameworks associated with a healthcare industry, business process management, and the IT discipline.
Working knowledge of operating systems and application development.
Effective use of technology and requirements analysis tools and techniques.
Excellent communication skills with all types of employees and management.
Experience:
One year of experience in requirements analysis, project management, and systems implementations, required. Three years of experience, preferred.
Experience in a healthcare environment, preferred.
Data analysis experience, preferred.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking
FREQUENTLY: (none specified)
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting
Additional Physical Requirements performed but not listed above:
(not specified)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Auto-ApplyMarketing Performance Management Analyst
Columbus, OH
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2752 **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership.
The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment.
Payrate: $125-150k
**Duties & Responsibilities**
+ Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources.
+ Analyze marketing and business data to identify trends, gaps, and actionable insights.
+ Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling.
+ Collaborate with internal teams to ensure alignment on key metrics and reporting standards.
+ Document processes and methodologies for scalability and consistency.
+ Support ad hoc analysis and reporting needs for leadership.
**Skills & Qualifications**
+ Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources.
+ Data Visualization: Familiarity with tools such as Tableau is a plus.
+ Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story.
+ Analytical Ability: Strong quantitative skills and ability to interpret complex data sets.
+ Communication: Skilled at presenting insights clearly to senior stakeholders.
+ Knowledge of automation techniques beyond Excel
+ Ability to work independently and manage multiple priorities in a fast-paced environment.
**Education & Experience**
+ Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred.
+ 5+ years in marketing analytics, business intelligence, or performance reporting.
+ 5+ years experience with marketing KPIs and performance measurement frameworks.
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Data Analyst A Great Opportunity / Full Time / $60,000 - $65,000 annually Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include:
Translate business requirements into analytical problems and define the scope of data to be explored.
Prepare, analyze, and deliver weekly, monthly, and quarterly reports for stakeholders and management.
Identify, analyze, and interpret trends, correlations, and patterns in data and reporting outputs.
Gather and integrate data from multiple internal and external sources.
Perform data cleaning, processing, and validation to ensure data quality and reliability.
Design, develop, and maintain interactive dashboards and visualizations using Power BI.
Automate workflows and reporting processes using Power Automate.
Utilize basic SQL skills to query and validate data from relational databases.
Clearly communicate analytical insights through reports, dashboards, and presentations to drive business decisions.
Collaborate with management to prioritize data and reporting needs aligned with organizational goals.
Propose and implement process improvements and identify opportunities for automation and efficiency.
Provide feedback on deficient areas and suggest actionable improvements.
Perform additional duties and responsibilities as assigned by management.
Requirements for this position include:
A Bachelor's degree in Analytics, Data Management, Data Analytics, or a related field.
Must have high level proficiency with Excel, SQL and Power BI.
Ability to work independently and have a high level of initiative.
Must be able to learn systems independently and work with vendors to work toward solutions/obtain required data.
Translate numbers into meaningful data and trends, and summarize recommended actions.
Excellent attention to detail and the capability to meet deadlines while managing multiple priorities.
Effective written and verbal communication skills are essential.
What ViaQuest can offer you:
Paid training.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Employee discount program.
Paid-time off.
Employee referral bonus program.
About ViaQuest
To learn more about ViaQuest visit: ********************** From Our Employees To You
********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions?
Email us at ***********************
Easy ApplyFIN Business Process Analyst 3
Columbus, OH
FIN Business Process Analyst 3 (2500041J) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, *********************** Unposting Date: OngoingWork Location: General Services Center 4200 Surface Road 1st Floor Columbus 43228-1313Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $42.74 - 62.95 per hour Schedule: Full-time Work Hours: M - F: 8:00AM - 5:00PMClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Information TechnologyProfessional Skills: Active Learning, Analyzation, Verbal Communication, Written CommunicationPrimary Technology: ORACLE Agency OverviewAbout Us:Led by Director Kathleen C. Madden, the Ohio Department of Administrative Services is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. Enterprise Shared Solutions coordinates strategies for delivery of government information and services electronically. This includes oversight of the Ohio portal, which enables constituent access to state information and services via the internet, including Ohio.gov and the Ohio Business Gateway. Enterprise Shared Solutions also partners with the Health and Human Services Cabinet and the Governor's Office of Health Transformation to streamline health and human services. The office consists of the following program areas: Enterprise Applications and Management, Ohio Administrative Knowledge System (OAKS) Service Assurance, Ohio Benefits, and the Ohio Geographically Referenced Information Program Job DescriptionAbout Us:
Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
Gather and analyze information from stakeholders, business owners, customers and management.
Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
Identify risks and recommend changes related to processes, projects and procedures.
Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
Perform validation of solutions by analyzing the end product and specification requirements.
Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMinimum Qualifications:
60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology, Accounting and Finance, Computer Literacy, Interpreting Financial Statements, Active Learning, Verbal Communication, Written Communication
Knowledge, Skills and Abilities
Knowledge of:
PeopleSoft ERP Operations Management
Accounts Payable and Receivable
Asset Management
Billing
General Ledger
Budget Development
Strategic Sourcing
Supply Chain
Travel and Expense
Commitment Control
Procurement
Self Service
Computer Science
Skill in:
PeopleSoft Financial Management 9
MS Office 365 suite (SharePoint, Teams, Outlook, PowerPoint, Visio, Word, Excel, etc.)
Experience with SQL Server, MySQL, Oracle, or other specific SQL databases
Application management/outsourcing experience (preferably Onshore)
Ability to:
Communicate verbally and have written communication skills in large/complex organizations
Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
Problem solve at all levels of an organization
Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyHR Technology Analyst (Workday Configuration)
Columbus, OH
Job Description
Job Title: HR Technology Analyst (Workday Configuration) Location: Hybrid - Must be based in Northwest Indiana or Columbus, Ohio - Willing to consider candidates located in Pennsylvania, Virginia, Maryland, or Illinois
Period: 3-month contract with strong possibility of extension or direct hire
Hours/Week: 40 hours
Rate: $30 - $35/hour
Contract Type: W-2 only (Must be a U.S. citizen - No visa sponsorships)
Position Summary:
We are seeking an experienced HR Technology Analyst with a strong background in Workday configuration, especially in Payroll, Time & Attendance, and Finance modules. This role will play a key part in enhancing and maintaining our HR systems to ensure accuracy, compliance, and efficiency in HR service delivery. You will be responsible for configuring, troubleshooting, and optimizing Workday while supporting SAP SuccessFactors and Infor WFM Workbrain as needed. This is a hands-on functional/technical role best suited for someone who can balance day-to-day support with forward-looking process improvements.
Key Responsibilities:
Workday Configuration & Support: Own the configuration and ongoing optimization of Workday, with a focus on Payroll, Time Tracking, Absence, and Financial integrations.
System Administration: Administer multiple HR systems, including SAP SuccessFactors (performance) and Infor WFM Workbrain (time and attendance), ensuring seamless functionality and data flow.
Process Automation & Integration: Collaborate with IT and HR teams to optimize business processes and system integrations across Workday and adjacent platforms.
Data Analysis & Reporting: Build and maintain reports and dashboards to ensure accurate insights for compensation, headcount, time entry, and payroll metrics.
User Support & Training: Provide tier-2/3 system support to HR users and business partners; develop and deliver training on new features and functionality.
Documentation: Maintain thorough documentation for system configuration, workflows, and end-user procedures to ensure clarity and compliance.
Compliance & Security: Manage system security roles and ensure compliance with federal/state regulations, internal controls, and data privacy standards.
Required Experience & Qualifications:
1-3 years of experience in HRIS or HR Technology, with direct hands-on Workday configuration experience required.
Strong knowledge of Workday modules including Payroll, Absence, Time Tracking, and preferably Financials or Cost Center Management.
Familiarity with SAP SuccessFactors and Infor WFM Workbrain preferred.
Experience configuring business processes, security roles, calculated fields, and reporting tools within Workday.
Ability to troubleshoot data or system issues independently and implement scalable solutions.
Exposure to system upgrades, implementations, and cross-platform data integrations.
Preferred Skills & Competencies:
Strong proficiency in Excel and Workday reporting tools.
Analytical mindset with the ability to derive insights from large datasets.
Ability to translate business needs into system requirements and technical configurations.
Clear, professional communication with both technical and non-technical audiences.
Organized, detail-oriented, and responsive in a fast-paced, collaborative environment.
Experience in regulated or multi-state work environments is a plus.
Guidewire Policy Center - Analyst (Full T ime)
Columbus, OH
Relevant Experience (in Yrs): 7-10 Years Technical/Functional Skills: Analyst - Guidewire Policy Center experience (Must) Knowledge of rating module & P&C Insurance projects (Only commercial) - Preferable Experience Required Offshore coordination experience is Mandatory
Roles & Responsibilities
Liaison with client (Business leads) and offshore teams, act as single point of contact for the project, code and unit test requirements
Generic Managerial Skills
Excellent Communication Skills - Mandatory,
Team management skills are nice to have
Additional Information
Job Status: Full Time
Eligibility: EAD GC or GC or US Citizen
Share the Profiles to **********************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyWorkforce Management Dialer Analyst
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
Upstart's Workforce Management team is responsible for driving operational efficiency and ensuring the right staffing is in place to meet borrower and collections service demands. The team partners closely with Operations, Analytics, Telephony and Vendor Management to forecast volume, plan capacity, and optimize scheduling across internal and external sites.Through data-driven insights, proactive planning, and real-time execution, WFM plays a key role in balancing service level performance, cost efficiency, and employee experience, ensuring Upstart delivers exceptional support to every customer interaction.
As the Workforce Management Dialer Analyst at Upstart, you will be responsible for managing and optimizing the collections blended dialer to ensure outbound strategies align with inbound servicing goals. You'll monitor daily pacing, penetration, and connect rates to drive performance across internal teams and vendor partners.This role plays a critical part in improving operational efficiency, forecast accuracy, and customer contact success, directly influencing the effectiveness of Upstart's Collections operations.
How you'll make an impact
Manage and monitor the Collections blended dialer to optimize pacing, penetration, and connect rates across internal and vendor teams.
Partner with WFM, Operations, and Vendor Management to ensure outbound strategies align with servicing goals and staffing capacity.
Analyze dialer data and performance trends to identify opportunities for improvement and recommend actionable adjustments.
Provide real-time oversight of agent allocation between inbound and outbound queues to maintain service-level balance and productivity.
Support forecasting accuracy by integrating dialer insights into capacity planning and staffing models.
Deliver clear reporting and performance updates to leadership, highlighting key results, risks, and operational recommendations.
Minimum Qualifications
2+ years of experience in Workforce Management, Dialer Operations, or Contact Center Analytics, preferably in a blended inbound/outbound environment.
Proven ability to manage and optimize dialer systems (e.g., LIVEVOX, Genesys, or similar platforms) to improve pacing, penetration, and connect performance.
Strong analytical and technical skills with proficiency in Excel, Google Sheets, and dashboarding tools (MODE, Tableau, Power BI, etc.).
Experience interpreting call center metrics such as service level, occupancy, shrinkage, and abandonment rate, and using them to drive actionable recommendations.
Excellent communication and collaboration skills with the ability to partner cross-functionally across WFM, Operations, and Vendor Management teams.
Preferred Qualifications
Bachelor's degree in Business Administration, Data Analytics, Statistics, Economics, or a related field; equivalent work experience in Workforce Management or Dialer Operations may also be considered.
Experience developing and executing dialer strategies that improve contact rates, right-party connects, and campaign performance within a blended dialer environment.
Proven ability to analyze dialer data to adjust pacing, penetration, and list management strategies in real time for maximum efficiency.
Familiarity with vendor performance management and multi-site coordination to ensure consistent coverage, adherence, and outbound campaign alignment.
Advanced analytical or technical skills, including experience with SQL, MODE, or BI tools to automate reporting, visualize performance, and identify optimization opportunities.
Demonstrated success in forecasting and workforce planning with an understanding of how dialer strategies influence staffing models and overall service levels.
Strong attention to detail and commitment to accuracy in forecasting, vendor communications, and dialer setup validation, ensuring smooth execution of dialing campaigns.
Position location This role is available in the following locations: Remote
Time zone requirements The team operates on the East coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-REMOTE
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyKnowledge Management Analyst - Contact Center
Pataskala, OH
About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.
Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
Knowledge Management Analyst - CCSS (Contact Center Shared Services)
About the role
The Knowledge Management (KM) Analyst is responsible for the health, accuracy, and strategic performance of the company's knowledge base used by both internal contact center agents and external customers. This role ensures content adherence to quality standards, governs the feedback and publishing workflow, and acts as the liaison for integrating knowledge assets into customer-facing AI solutions to optimize both the agent and customer experience.
The impact you can have
Knowledge Health & Quality Assurance
Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates.
Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate.
Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content.
Governance & Workflow Management
Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements.
Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality.
Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates.
AI Integration & Experience Optimization
Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base.
Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection.
Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction.
You'll bring to the role
Experience: 2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment.
Technical Skills: Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower).
Analytical Skills: Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making.
Communication: Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content.
Direct experience working with AI-powered customer service tools (chatbots, virtual assistants).
Familiarity with information architecture principles and taxonomies.
Certification in a relevant methodology (e.g., KCS - Knowledge-Centered Service).
Experience supporting both internal employees and external customers via a single knowledge source.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*
Medical, dental, vision insurance & 401(K).*
Employee Assistance Program (EAP).
Time off - paid time off & holidays.*
*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
This position can be based at either our Knoxville, TN; Etna, OH or Ft Myers, FL location and works in a hybrid model, with required days worked in the office defined by business needs.
Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.
#LI-MJ1
Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Auto-ApplySr. Cybersecurity and InfoSec Analyst
Columbus, OH
Senior Cybersecurity and Information Security Analyst
Employment Type: Full Time, Direct Hire
This position plays a central role in protecting the digital footprint of a large, multisite enterprise operating within manufacturing and construction environments. The Senior Cybersecurity and Information Security Analyst is responsible for strengthening defenses, guiding security strategy, and ensuring that systems, networks, and data remain safe from internal and external threats. This is a senior-level contributor who combines technical expertise with strong communication skills to influence security practices across the organization.
Primary Responsibilities Security Governance and Program Development
Create and maintain security policies, standards, and procedures that align with best practices and regulatory requirements
Utilize frameworks such as NIST and CIS to drive security maturity
Lead risk assessments in partnership with security SaaS providers and internal teams to uncover vulnerabilities
Monitoring and Threat Detection
Oversee SaaS supported monitoring of network and system activity using advanced tools such as SIEM and IDS or IPS platforms
Identify anomalies, investigate alerts, and document security events thoroughly
Manage incident response activities including investigation, containment, eradication, and post event review
Technical Security Operations
Support configuration and tuning of firewalls, VPNs, endpoint security platforms, and related technologies
Participate in vulnerability scans and penetration testing efforts and ensure proper remediation
Review security controls across cloud, on premises, and hybrid environments
Support secure system architecture decisions for new and existing solutions
Awareness, Training, and Culture
Recommend cybersecurity training materials and programs to strengthen organizational awareness
Communicate emerging risks and best practices to employees at all levels
Foster a culture where secure behavior is a shared responsibility
Compliance and Reporting
Ensure alignment with relevant compliance expectations including CMMC, NIST, CIS, and PCI DSS
Prepare clear reporting on security posture, incidents, and program status for leadership
Collaboration and Leadership
Partner with IT, operations, and business groups to embed security considerations into daily workflows
Provide mentorship and technical guidance to junior analysts
Stay informed on new threats, tools, and strategies and recommend enhancements to the security roadmap
Qualifications Education and Experience
Bachelor degree in Cybersecurity, Information Technology, Computer Science, or related field
Five to seven years of professional experience in cybersecurity or information security roles
Experience supporting security operations within manufacturing or construction settings is a plus
Certifications
Certifications such as CISSP, CISM, CEH, or Security Plus are highly valued
Technical Skills
Strong knowledge of network protocols, firewalls, IDS or IPS systems, and encryption methods
Experience using platforms such as Splunk, CrowdStrike, Cisco Umbrella, Arctic Wolf, or similar solutions
Familiarity with cloud security controls in AWS or Azure
Experience with industrial control system security is beneficial
Ability to use scripting languages such as Python or PowerShell for automation or analysis
Soft Skills
Strong analytical reasoning and problem solving capability
Ability to explain complex security issues to diverse audiences
Comfortable multitasking in a fast moving environment
Work Environment
May require periodic on call availability for urgent incident response
Hybrid options may be considered based on business needs
Occasional travel may occur for assessments, training, or cross site collaboration
Program Analyst
Whitehall, OH
Apply Program Analyst Department of Defense Defense Logistics Agency J6 ACE Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $124,531- $161,889
Columbus, OH: $129,946- $168,929
Dayton, OH: $129,169 - $167,919
Fort Belvoir, VA: $142,488- $185,234
New Cumberland, PA: $142,488- $185,234
Ogden, UT: $124,531- $161,889
Philadelphia, PA: $137,222- $178,388
Richmond, VA: $130,084- $169,108
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $124,531- $161,889
Columbus, OH: $129,946- $168,929
Dayton, OH: $129,169 - $167,919
Fort Belvoir, VA: $142,488- $185,234
New Cumberland, PA: $142,488- $185,234
Ogden, UT: $124,531- $161,889
Philadelphia, PA: $137,222- $178,388
Richmond, VA: $130,084- $169,108
Overview
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Accepting applications
Open & closing dates
12/11/2025 to 12/19/2025
Salary $124,531 to - $185,234 per year
See Summary Section below for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 0343 Management And Program Analysis
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-26-12848583-MP Control number 852227000
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
"Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans.
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Duties
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* Plans and manages PIEE initiatives: Oversees program schedules, milestones, and deliverables to ensure mission success.
* Develops and executes budget plans: Formulates annual and multi-year budgets aligned with PIEE program goals
* Monitors expenditures: Tracks budgetary obligations and expenditures to ensure compliance with DLA financial standards, appropriations law and fiscal policy.
* Advises leadership on budgetary policy: Provides expert guidance and recommendations on federal budget processes, funding strategies, and resource allocation
* Coordinates with senior leaders and stakeholders: Works with contracting, finance, and program offices to align budget execution with program operational needs and goals
* Identifies risks and mitigation strategies: Develops contingency plans to address funding shortfalls, schedule delays, or technical challenges
* Supports strategic planning: Aligns PIEE program objectives with DLA, DCAP and DoD enterprise modernization goals.
* Assist with overseeing and managing system controls for data accuracy to ensure the PMO meets audit standards e.g. SOC-1 SSAE-18 compliance
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
* Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
Qualifications
To qualify for a Program Analyst, your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Develops, manages and executes annual and multi-year program budgets that align with the PMO's initiatives and operational goals.
* Demonstrates expert knowledge in managing schedules, deliverables, and ensuring compliance with federal regulations.
* Responds to budget inquiries and taskers with accuracy and precision and adherence to fiscal laws and policies.
* Prepares, manages and updates budget spreadsheets, charts, etc to brief leadership on current budget status as necessary.
* Provides viable recommendations to support evolving priorities in a dynamic acquisition and procurement environment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
This position requires a Program Management (A) / PM, Advanced acquisition certification. The incumbent has 48 months to achieve this certification unless a Position Requirements Waiver is approved to extend the certification period.
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
Occupational Interaction Assessment
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
Occupational Judgment Assessment
* Decision Making
Occupational Reading Assessment
* Reading Comprehension
Occupational Reasoning Assessment
* Reasoning
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 12/19/2025.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Senior Analyst II, Domain (Clinical & Commercial Development)
Columbus, OH
Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**About the Role:**
The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class.
**Responsibilities:**
+ Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities
+ Drive innovation in data sourcing, publishing strategy, SOP development, and database enhancements by leading change initiatives and feature development
+ Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency
+ Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings
+ Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy
+ Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance
**Qualifications:**
+ Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience
+ Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain
+ Proven leadership in driving automation, database evolution, and cross-functional initiatives
+ Deep domain expertise in MoAs, therapeutic positioning, regulatory changes, and repurposing opportunities
+ Demonstrated ability to manage complex, high-impact projects with minimal oversight
+ Experience working with structured publishing platforms and data tools; comfort with automation concepts
+ Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings)
+ High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
Medical and Prescription Drug Benefits
Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
Dental & Vision Benefits
Basic Life and AD&D Benefits
401k Retirement Plan with Company Match
Company Paid Short & Long-Term Disability
Paid Parental Leave
Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Project Analyst, Marketing PMO
Reynoldsburg, OH
Project Analyst, Marketing PMO - (04X43) Description At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent.
In addition, we work to improve our communities and our planet to help the world live more fully.
SummaryThe Project Analyst supports the planning, execution, and delivery of strategic projects within the BBW Marketing Team.
This role involves collaborating with cross-functional teams to drive projects that enhance the Customer experience, optimize operations, and achieve business objectives.
ResponsibilitiesProject Planning: Support defining the scope and deliverables of key projects and campaigns.
Track scope, timeline, and resources.
Develop and maintain comprehensive project plans.
Cross-functional Collaboration: Coordinate with internal stakeholders to align on objectives and requirements.
Facilitate communication and collaboration among team members throughout the project lifecycle.
Vendor Management: Support vendor relationships and ensure compliance with BBW standards and quality requirements.
Timeline Management: Create and maintain project schedules, tracking progress against milestones and deadlines.
Proactively identify potential delays or bottlenecks and implement strategies to keep work on track.
Quality Assurance: Establish quality standard for projects to ensure deliverables meet or exceed expectations.
Conduct regular inspections and quality checks to verify compliance with specifications and standards.
Change Management: Evaluate and support changes to project scope, requirements, or timelines.
Assess the impacts of changes on project objectives and stakeholders and communicate effectively to ensure alignment and minimize disruption.
Risk Management: Identify potential risks and develop mitigation strategies to minimize their impact on project success.
Monitor risk factors and implement contingency plans as needed.
Reporting and Documentation: Prepare regular progress reports, status updates, and presentations for key stakeholders including senior management.
Maintain comprehensive documentation, including plans, schedules, budgets, and post-implementation reviews.
Other duties as assigned Qualifications Qualifications & Experience3-5 years of proven experience in project management; within corporate retail or marketing industry preferred Strong understanding of retail or marketing processes, systems, and standard methodologies Excellent communication, negotiation, and stakeholder management skills, with the ability to build consensus and drive alignment across cross-functional teams Experience in project management methodologies (Agile, Waterfall, Hybrid) and tools (Microsoft Project, Jira, Smartsheet) EducationBachelor degree or equivalent experience in business administration, project management or a related field Core CompetenciesLead with Curiosity & HumilityBuild High Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive to Achieve Operational ExcellenceDeliver Business ResultsBenefitsBath & Body Works associates are the heart of our business.
That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter.
Benefits for eligible associates include: Robust medical, pharmacy, dental and vision coverage.
Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
401k with company match and Associate Stock Purchase with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave.
Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
Tuition reimbursement and scholarship opportunities for post-secondary education programs40% merchandise discount and gratis that encourages you to come back to your senses!Visit bbwbenefits.
com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.
Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity action employer.
We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.
We are committed to providing reasonable accommodations for associates and job applicants with disabilities.
Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.
We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Primary Location: United States-Ohio-ReynoldsburgWork Locations: Home Office Dc7 - Bbw Seven Limited Parkway Reynoldsburg 43068Job: Customer MarketingOrganization: BBW Home OfficeSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Full-time Job Level: Day JobJob Posting: Dec 12, 2025, 9:10:05 PMEmployee Referral Bonus: 2,500.
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