How to hire an e-commerce analyst

How to hire an e-commerce analyst, step by step

Here's a step-by-step e-commerce analyst hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an e-commerce analyst job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new e-commerce analyst
• Step 8: Go through the hiring process checklist

What does an e-commerce analyst do?

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1. Identify your hiring needs

   Before you start hiring an e-commerce analyst, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect e-commerce analyst also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of e-commerce analysts and their corresponding salaries.

   Type of E-Commerce Analyst	Description	Hourly rate
   E-Commerce Analyst	Management analysts, often called management consultants, propose ways to improve the efficiency of an organization. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.	$24-45
   Analyst Lead	The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials... Show more	$35-58
   Planning Analyst	As a planning analyst, you will be responsible for designing and implementing a company's business and marketing strategies with the goal of driving profits and reducing costs. You will propose measures to enhance an organization's overall efficiency, and guide managers on ways to strengthen profit margins through risk awareness reduced costs, and increased revenues... Show more	$23-44

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Digital Marketing
   • Google Analytics
   • ECommerce
   • Data Analysis
   • B Testing
   • KPIs
   • SEO
   • A/B
   • Java
   • CRM
   • User Stories
   • Business Stakeholders
   • HTML
   • UAT

   Check all skills

   Responsibilities:

   • Manage social media programs for B2C brands.
   • Lead daily scrum meetings and sprint planning.
   • Manage projects end-to-end to implement ANSI X12, EDIFACT EDI and XML transactions.
   • Lead UAT cycle which includes environment setup, access and training and getting signoff for implementation.
   • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
   • Provide daily, weekly, and monthly reporting on KPIs for clients.

   More e-commerce analyst duties

3. Make a budget

   Including a salary range in your e-commerce analyst job description is one of the best ways to attract top talent. An e-commerce analyst can vary based on:

   • Location. For example, e-commerce analysts' average salary in arkansas is 54% less than in washington.
   • Seniority. Entry-level e-commerce analysts 46% less than senior-level e-commerce analysts.
   • Certifications. An e-commerce analyst with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an e-commerce analyst's salary.

   Average e-commerce analyst salary

   $70,301yearly

   $33.80 hourly rate

   ---

   Entry-level e-commerce analyst salary

   $51,000 yearly salary

   Updated December 17, 2025

   Average e-commerce analyst salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$100,545	$48
   2	District of Columbia	$98,479	$47
   3	New Jersey	$82,591	$40
   4	Massachusetts	$82,544	$40
   5	New York	$79,878	$38
   6	California	$79,711	$38
   7	North Carolina	$79,056	$38
   8	Arizona	$73,483	$35
   9	Texas	$73,370	$35
   10	Colorado	$72,964	$35
   11	Minnesota	$70,239	$34
   12	Georgia	$69,892	$34
   13	Wisconsin	$69,687	$34
   14	Illinois	$66,041	$32
   15	Ohio	$65,539	$32
   16	Louisiana	$63,745	$31
   17	Florida	$62,808	$30
   18	Missouri	$62,227	$30
   19	Nevada	$59,517	$29
   20	Montana	$56,210	$27

   Average e-commerce analyst salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Google	$118,241	$56.85	27
   2	PayPal	$110,281	$53.02	3
   3	eBay	$106,419	$51.16	4
   4	Chewy	$104,152	$50.07	2
   5	Amazon	$103,183	$49.61	26
   6	Ziff Davis	$97,602	$46.92
   7	JPMorgan Chase & Co.	$97,464	$46.86	41
   8	CIT Group	$96,421	$46.36
   9	Costco Wholesale	$94,162	$45.27	3
   10	Kimberly-Clark	$86,760	$41.71
   11	Nike	$86,637	$41.65
   12	Walgreens	$86,336	$41.51	6
   13	Vistaprint Corporate	$79,125	$38.04
   14	Michael Kors	$77,185	$37.11
   15	Forrester	$77,119	$37.08	1
   16	UNTUCKit	$76,684	$36.87
   17	U.S. Bank	$75,784	$36.43	7
   18	Elle	$74,770	$35.95
   19	iDiscovery Solutions	$74,501	$35.82
   20	Livingston International	$74,501	$35.82	4

4. Writing an e-commerce analyst job description

   A job description for an e-commerce analyst role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an e-commerce analyst job description:

   E-commerce analyst job description example

   Directly responsible for Arhaus.com customer experience (CX) ensuring that all elements of the site are working properly and as intended
   
   Monitor website usability and the customer experience to improve site performance and develop conversion rate optimization (CRO) strategies
   
   Partner with Web (Phone) Sales team to understand, identify, and execute short- and long-term improvements to their processes
   
   Troubleshoot site, payment, and order processing issues with internal teams and develop toolset and disciplines for internal teams to expedite issue resolution
   
   Create robust and detailed customer journey maps outlining pre- and post-sale interactions with Arhaus.com
   
   Build strong internal relationships with Web Sales, IT, Logistics, and Site Merchandising to strategize and execute site improvements
   
   Partner with E-Commerce Analytics Manager to measure the effectiveness of customer experience initiatives and UX improvements
   
   Create customer feedback loop through reviews, surveys, and more, utilizing consumer insights to develop future strategies
   Partner with Warehouse & Logistics to evolve order management and service level expectations Stay current with emerging web technologies, industry trends, and other opportunities Perform site audits, as needed Experience, Education, Skills Bachelor's Degree in E-Commerce, Business, Merchandising, Marketing, or similar 2-3+ years E-Commerce or Site Management expertise required In depth knowledge of E-Commerce platforms, Shopify Plus experience preferred Google Analytics or similar expertise is a requirement Expert Microsoft Excel skills Effective time management, prioritization, and organizational skills Project management or business analyst experience a plus Sound decision making Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

   Copy this example

   

5. Post your job

   To find e-commerce analysts for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any e-commerce analysts they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level e-commerce analysts with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your e-commerce analyst job on Zippia to find and recruit e-commerce analyst candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit e-commerce analysts, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new e-commerce analyst

   Once you have selected a candidate for the e-commerce analyst position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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