Lead Product Designer (Remote)
E2 Tech job in New York, NY or remote
E2 is an early-stage startup experienced in human-centered service design. E2's company mission is to dramatically improve older adults' experiences with technology. E2's company objective is to be the most credible and widely used senior-centric brand by designing technology products and services that are more accessible and reflect the lifestyles of older adults.
Job Description
E2 is seeing a Lead Product Designer to set up and execute design for E2's first product focused on technical Customer Support for older adults in the US. This first product is a SaaS platform to help older adults master technology through a unique senior-centric designed product, powered by AI, ML, AR, CV, and staffed by tech-savvy older adult coaches.
Responsibilities
Develop and execute a design strategy that solves customer needs and achieves business goals.
Own all aspects of product design - everything from design aesthetic to the interaction model - across web and mobile.
Employ research, storytelling, design systems, and design thinking to solve customer needs and achieve business goals.
Prototype and iterate quickly based on experience and Lean Discovery evidence.
Partner with product and engineering to ensure high-quality and consistent implementation and UX.
Provide input and opinions on brand & marketing design.
Qualifications
7+ years experience in product design roles.
5+ years experience building and managing product design teams for SaaS platforms.
2+ years experience Customer Support platforms
Experience in API-based SaaS system architectures
Knowledgeable & experienced in Lean & Agile dual-track sprint teams, or in methods with similar intentions & impact.
Excellence and enjoyment in working with people, coaching and mentoring staff.
Excellent communicator and translator of product discovery, IxD, UX, and HCD principles.
Engaged in contemporary product design professional discussion & research.
You value servant leadership, curiosity, empathy for users, social responsibility, and advancing ethical technology policies & practices.
Eligible to work in the US.
Ideally based in NYC, or remotely within the US time zones.
E2 Cultural Values
Curiosity
Employees of E2 practice curious intelligence. They embrace learning about the diversity of cultures of customers and each other, and the work we're doing. They engage in active listening, utilize agency in their day-to-day work and bring creative ideas to their work.
Authenticity
Employees of E2 are warm and friendly, embody patience and are guided by the truth. They foster an environment that encourages each person to be their authentic self, including diverse cultures across ages, nationalities, genders. The people of our company demonstrate insight into their own behaviors and a willingness to change behavior. E2 employees are helpful to customers and each other and exude a generosity of spirit.
Integrity
The people of our company possess a strong moral compass and expect consistent honesty and accountability from leadership and each other. All E2 employees value our mission and consistently strive to deliver it in an honest and straightforward manner to our customers and to each other.
Empathy
All E2 employees practice caring empathy to our customers and each other. Empathy at E2 is demonstrated in culturally sensitive ways in our communications and our actions. Empathy is expressed through active listening, thinking before speaking, respectful language, and a display of humility and compassion for our diverse customers and employees.
Head of Developer Relations
New York, NY job
Job Title: Head of Developer Relations
Type: Full-Time
About the Company
This early-stage startup is building a revolutionary platform for developers. With a small, agile team and a strong focus on innovation, the company is passionate about solving real-world problems through cutting-edge technology. They are seeking a Head of Developer Relations to serve as a vital link between their product and the developer community.
Role Overview
This hire will be responsible for engaging with developers, creating technical content, and representing the developer perspective within the company via hosting virtual and in person events and growing out a digital community across channels like X, Discord, GitHub, and more. This individual will help foster a vibrant developer community and ensure that developers have the resources and support they need to succeed when using the company's platform.
Key Responsibilities
Serve as the voice of the developer community both internally and externally.
Develop and publish technical content such as blog posts, tutorials, sample applications, and videos.
Represent the company at meetups, conferences, and webinars.
Engage with developers across forums, social media platforms, and GitHub.
Gather and synthesize developer feedback to inform product and engineering teams.
Build and nurture a community of developers around the company's technology.
Qualifications
Strong technical background in software engineering, or a related field, 3 years minimum experience
Exceptional communication skills - written, verbal, and visual.
Experience creating developer-focused content.
Passion for developer experience and community engagement.
Ability to thrive in a fast-paced, dynamic startup environment.
Must be available to work onsite five days a week in NYC.
Preferred Qualifications
Previous experience in developer relations (DevRel) or developer advocacy, technical evangelism, partner engineering, etc.
Experience organizing or participating in developer communities or events.
What the Company Offers
A chance to join the founding team and influence the direction of the product and culture.
Close collaboration with passionate engineers, designers, and founders.
Competitive compensation and early-stage equity.
Significant growth opportunities as the company scales.
IT Support Specialist, Trading Floor
New York, NY job
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats.
Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading.
Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence.
Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware.
Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.).
Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications.
Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship.
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range: $96,000 USD - $115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Physician Assistant / Surgery - Urological / New York / Locum Tenens / Urology Physician Assistant or Nurse Practitioner
New York, NY job
An established urology practice in Brooklyn, NY seeking a Physician Assistant or Nurse Practitioner to join their team. Full-time or part-time hours available. Strictly clinic based.
Responsibilities:
Provide outpatient care
Monday-Friday only
Treating overactive bladder, BPH, prostate cancer, ED, frequent urination, incontinence, kidney stones, UTI, etc.
Examine patients and their medical records
Order and study diagnostic tests
Diagnose conditions
Propose treatments
Assist with patient calls, medication refills, etc.
Maintain accurate records and schedules
Inform patients about their health conditions and prescribed medications
Educate patients and their family members
Promote good health practices
Qualifications:
Active NY State License
1-2 years of urology experience is preferred
New graduates with applicable rotations will be considered
Bilingual in Spanish preferred
Knowledge of urology procedures, treatments, and terminology
Strong communication skills, both verbal and written
Excellent organizational skills and attention to detail
Ability to multitask and prioritize responsibilities effectively
Proficient in using electronic medical record systems (EMR)
Benefits:
Competitive compensation plus bonus
Health insurance
401k
PTO
Malpractice insurance
Coverage of licenses and registrations
INDP
Job Type: Full-time
Pay: $115,000.00 - $145,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urology
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Retail Sales Consultant
Scipio, NY job
Job Description: It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our Retail Sales Consultants earn between $15.65 - $17.54 per hour plus up to $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: Ithaca, New York It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Engineer, Telecom - IT Infrastructure - Full Time (On-site, Cortland)
Cortland, NY job
is 100% on-site in Cortland, NY To provide installation, troubleshooting, and maintenance support for Avaya PBX and key telephone systems in multiple locations. Performs installation of telephone and computer network wiring, and telephone equipment. makes modifications to programs in the Avaya PBX as necessary to facilitate daily changes and additions to telephone equipment.
Education, License & Cert:
Two‐year degree in telecommunications related field with at least two years of technical experience, or four years of technical experience. A valid driver's license is required.
Experience:
Experience should consist of work directly related to programming and maintaining Avaya PBX systems, Avaya key equipment, and installing voice/data wiring. Knowledge of computer network equipment preferred. Must have strong interpersonal skills and a service orientation.
Essential Functions:
Maintains a high level of expertise of the Avaya PBX system and its features, functions, and programs. Acts as an in‐house expert on the Avaya PBX system and associated equipment.
Installs, configures, and tests Avaya PBX hardware components such as trunk cards and line cards.
Performs in‐depth technical programming of the Avaya PBX system.
Performs installation of telephone or computer wiring where appropriate. Works with the Telecommunications Manager in planning moves involving telephone equipment or wiring.
Performs basic troubleshooting tasks on telephone and telecommunications problems. Performs repairs if possible or works with communications vendor to solve problems.
Maintains neat and accurate records of the physical components of the Avaya PBX system, including wiring diagrams, system hardware configuration, and routing schematics.
Maintains inventory of spare parts to be used for equipment repair and for new equipment installation.
Monitors specific security indicators periodically to alert TGC to potential security risks. Responsible for protecting The Guthrie Clinic against the misuse or theft of services by ensuring that the appropriate safeguards are activated on the Avaya PBX system.
Performs capacity planning as it pertains to Avaya PBX hardware components, lines, trunks, etc. Monitors incoming and outgoing traffic to ensure the efficient and optimal use of the lines. Makes recommendations to management for the addition of lines and PBX hardware components where appropriate.
Other Duties:
Travel for this position is sometimes required.
Learn and practices quality principles for continuous improvement in all work processes in which s/he is involved.
It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.
Pay range min $25.60/hr max $39.94/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
CDL Driver-Mobile Unit - Mammography - Per Diem
Binghamton, NY job
Summary: Driver - Mobile Unit-CDL Experience: Experience in CDL driving and operating vehicles, preferably mobile unit or tractor trailers Skills: - Ability to safely drive and operate CDL vehicles - Basic mechanical skills to perform daily inspections and minor troubleshooting
- Strong organizational skills for maintaining logs and checklists
- Ability to interact professionally with healthcare staff and patients
Requirements:
- Valid CDL A or B driving license with a clean driving record and air brake endorsement- Ability to work flexible hours and travel across multiple service areas
- Ability to follow safety protocols and regulatory guidelines
- Must be able to lift and carry equipment when setting up the mobile unit
- Basic computer knowledge
Education: High School Graduate or equivalent
Essential Functions:
1. Transportation and Setup: 2. Drive the mobile unit to designated locations in NY and PA
3. Setup and break down the mobile unit at each site in a timely and efficient manner
4. Transport the mobile unit between the storage garage and Lourdes Hospital as needed
5. Vehicle Maintenance and Safety:6. Perform daily vehicle inspections to ensure safe operating conditions
7. Maintain accurate logs of vehicle usage, inspections, and any maintenance performed
8. Schedule and oversee necessary maintenance such as oil changes, waste removal, tire checks, and other routine upkeep
9. Cleaning and Maintenance:10. Wash unit at the end of each day
11. Clean and sanitize the mobile unit floors
12. Ensure the mobile unit is safe, functional, and presentable at all times
13. Administrative Duties:14. Maintain checklists and maintenance logs for mobile unit
15. Document any issues or concerns that may arise during operations
16. Register and check-in patients for mammography
17. Perform other duties as assigned in support of the mobile unit operations
Pay rate ranges from $18.24 - $28.45 per hour.
Cybersecurity Manager, OT
New York, NY job
Glocomms is partnered with a global leader in renewable energy, seeking a Manager of Cybersecurity to lead and mature their cybersecurity program across IT and OT environments. This strategic role will ensure the security of critical infrastructure, align governance with industry standards, and drive a long-term cybersecurity roadmap to protect wind, solar, and battery storage operations. The ideal candidate combines technical expertise with leadership skills to safeguard our digital and operational assets.
Responsibilities:
Develop and execute the cybersecurity program for IT and OT environments.
Provide strategic leadership and define a long-term cybersecurity roadmap.
Oversee incident response, risk assessments, and vulnerability management.
Ensure governance alignment with frameworks and regulations (NERC CIP, ISO 27001, NIST CSF, SOC 2, SOX ITGC).
Manage vendor relationships and evaluate security solutions.
Design and maintain security architecture for IT and OT networks, including SCADA and ICS systems.
Drive cybersecurity awareness and training across the organization.
Monitor and optimize security tools (SIEM, EDR, IAM, CSPM, OT security platforms).
Collaborate with compliance teams to meet regulatory requirements.
Qualifications:
Bachelor's or Master's in Cybersecurity, Information Systems, or Engineering.
7+ years in cybersecurity roles with exposure to IT and OT environments.
2+ years in a management or leadership position.
Proven experience in strategic and operational cybersecurity responsibilities.
CISSP, CISM, GICSP, or GIAC preferred.
Technical Expertise:
SIEM (Microsoft Sentinel, Splunk)
EDR (CrowdStrike, Defender for Endpoint)
IAM (Azure AD, Okta, CyberArk)
Firewalls (Check Point, Palo Alto, Cisco)
Vulnerability management (Tenable, Rapid7, Qualys)
OT security (Nozomi Networks, Dragos, Claroty)
CSPM (Microsoft Defender for Cloud, Wiz)
SCADA systems, ICS, PLCs, OT network design
Sponsorship is
not
available, now or in the future for this role. Preference is for NYC local candidates, if you or someone you know is interested please apply in directly!
Cisco Network Engineer
Niskayuna, NY job
Client: CBTS
Title: Cisco Engineer (CCNA)
Duration: Direct Hire
Pay: $75,000 + 10% Bonus (Yearly)
CBTS is searching for a certified Cisco CCNA Engineer level 2 to support the deployment, build, and operational maintenance of an enterprise Cisco networking infrastructure environment. This environment includes routers, switches, and firewalls. The ideal candidate will have hands-on experience in network monitoring tools and a solid understanding of ServiceNow for creating, triaging, and resolving network tickets. This role is perfect for someone who holds a CCNA and 3+ years of professional experience, is detail-oriented, and eager to grow in enterprise networking.
Key Responsibilities
Deployment & Build
Install, configure, and validate Cisco routers, switches, and firewalls (e.g., ISR/ASR, Catalyst/Nexus, ASA/FTD).
Implement basic L2/L3 configurations: VLANs, trunks, EtherChannel, STP, inter-VLAN routing, static routes, and OSPF/EIGRP (entry-level scope).
Apply and document firewall policy changes under supervision (ACLs, NAT, basic rule hygiene).
Execute network changes following change management processes, with pre/post validation.
Operations & Maintenance
Perform routine device health checks, backups, inventory updates, and OS/image management (planned upgrades under guidance).
Troubleshoot network incidents: interface/duplex errors, routing reachability, DHCP/DNS issues at the network edge, and basic wireless connectivity escalations.
Maintain configuration standards and runbooks; ensure compliance with operational and security baselines.
Monitoring & Incident Management
Monitor network performance and availability using common tools (e.g., SolarWinds, PRTG, Thousand Eyes, DNAC-tooling may vary).
Investigate alerts (latency, packet loss, interface down, CRC errors), escalate as needed, and drive resolution for Level 1/2 scope.
Create, update, and resolve ServiceNow incidents, requests, and changes; ensure accurate categorization, impact/urgency, and documentation.
Provide timely communications and status updates to stakeholders per SLA.
Collaboration & Documentation
Partner with senior engineers, operations, and security teams on troubleshooting and deployments.
Maintain clear, accurate network diagrams, asset records, and knowledge base articles.
Contribute to continuous improvement by identifying recurring issues and recommending fixes or automation.
Requirements (Must-Have)
Active Cisco CCNA certification.
Hands-on experience deploying and maintaining Cisco routers, switches, and firewalls in a production or lab environment.
Candidate needs to have basic Network Troubleshooting CLI experience with PING, TraceRoute, Etc.
Proficiency with network monitoring tools (alert interpretation, root-cause basics, remediation steps).
Experience using ServiceNow to create, triage, and resolve network-related tickets.
Solid understanding of networking fundamentals: TCP/IP, subnetting, VLANs, trunking, STP, routing basics (static/OSPF/EIGRP), ACLs, NAT.
Familiarity with CLI-based configuration and show/diagnostic commands (show ip interface brief, show run, show vlan, show cdp neighbors, etc.).
Strong documentation, communication, and customer service skills.
Ability to follow standardized procedures and operate within SLAs and change control processes.
Preferred Qualifications (Nice-to-Have)
Exposure to Viptella SD-WAN build and Support
Exposure to Cisco Firepower/FTD and ASA policy management; familiarity with FMC.
Experience with Wireless LAN basics (controllers/APs, SSIDs, authentication flows).
Basic understanding of VPNs (site-to-site, remote access) and QoS concepts.
Experience with DNS/DHCP interactions at the network edge; familiarity with RADIUS/TACACS+.
Scripting or automation exposure (e.g., Python, Ansible) for tasks like backups or config checks.
Knowledge of ITIL practices; prior work in a NOC or MSP environment.
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
Manager of Customer Engagement
Islandia, NY job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Manager of Customer Engagement will play a crucial role in implementing programs designed to enhance customer lifetime value (LTV) of Optimum's customer base through effective product management and engagement initiatives. This position will focus on supporting the go-to-market (GTM) for Overbuilder Protention, Movers, & Referral Programs among others to help ensure that Optimum meets its annual objectives.
Responsibilities
* Assist in the development and execution of Base Management programs aimed at improving customer LTV through effective product management and engagement strategies.
* Oversee day-to-day management of cross-functional go to market for key projects. Work with product, data / business intelligence, marketing, finance & others to support the execution of the GTM strategy to ensure alignment with corporate goals.
* Contribute to designing and implementing engagement programs that strengthen customer relationships, increase product adoption, and improve overall satisfaction.
* Help create and oversee customer referral programs that encourage existing customers and other audiences to refer new customers, boosting acquisition and brand loyalty.
* Assist in implementing effective onboarding strategies to provide new customers with a seamless experience, facilitating early engagement and long-term retention.
* Help manage the Mover program, ensuring customers who relocate have a smooth transition and continue to engage with Optimum's offerings.
* Contribute to establishing metrics for evaluating the effectiveness of Base Management programs, utilizing data analytics to inform strategies and improvements.
* Work closely with teams in Product, Marketing, Sales, and Customer Care to ensure alignment and contribute to the success of customer engagement initiatives.
Qualifications
* Minimum of 5 years of experience in customer engagement, product management, marketing or related fields, with a demonstrated ability to enhance customer lifetime value.
* Bachelor's degree required; advanced degree preferred.
* Solid understanding of the telecommunications or subscription service industries, with insights into customer behavior and market trends.
* Strong analytical skills, with the ability to interpret data and develop actionable strategies.
* Proven experience collaborating with cross-functional teams and managing projects from conception to execution.
* Excellent communication and interpersonal skills, with the ability to influence stakeholders effectively.
* Strategic thinker with a results-oriented approach, capable of developing and executing plans while addressing immediate challenges.
* Experience in developing onboarding and referral programs that drive engagement and retention.
* Ability to thrive in a fast-paced environment, efficiently managing multiple priorities and deadlines.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $150,000 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Groundman
Remote or Newton, WI job
Job Description
ESSENTIAL JOB FUNCTIONS
· Provide general labor skills including but not limited to shoveling, spinning a fiber reel, and pulling cable
· Maintain and promote a safe working environment for yourself and the other members of your team
· Assist with traffic control and barriers
· Direct traffic flow in accordance with local DOT guidelines
· Manually rotating a reel containing fiber optic conduit or other material
· Assist with work site preparations to include shoveling, raking etc.
· Check oil and fuel levels on trucks and equipment
· Manually load and unload materials
· Safely utilize various construction hand tools
· Pull lashing equipment down cable lines to secure wires
· Pull out cable lines and other equipment used in installing cable wires
· Drive truck to/from job locations (with the proper licensing requirements)
· Wear personal protective equipment (PPE) while working including but not limited to hard hat, reflective vest, and safety goggles
· Other duties as assigned
SKILLS AND ABILITIES
· Regularly lift and/or move up to 100lbs
· Ability to work in remote or congested traffic areas
· Willingness to work outdoors in every type of weather
· Ability to work alone or with crews
· Ability to work safely
MINIMUM REQUIREMENTS
· Experience in operating various hand tools
· Possess a valid driver's license with a good driving record
· Must be able to pass a pre-employment drug test, DOT, and background check
· Available for work requiring travel
PREFERRED REQUIREMENTS
· High School Diploma or GED
· CDL
· Prior construction experience
· 21 years of age or older
· Aerial cable installation experience
· Underground construction experience
· Splicing experience
· Certified Pole Climber
ACD Direct 2015 Spring Campaign Project
Remote or Phoenix, AZ job
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
We are pleased to announce our 2015 Spring Campaign Project. The project begins February 28th and gradually winds down toward March 31st, 2015. While your contract will also expire at that time, we are constantly considering our Clients' needs when determining how many contracts will be available beyond that point. Please keep in mind that contracts are offered to those agents that are most competitive and have maintained a professional demeanor while supplying services to ACD Direct. While we constantly review our needs, we cannot guarantee that a contract will be available beyond the end of this project. Our most competitive agents have found creating a business entity to be helpful. This opportunity is contingent upon the results of your criminal background check.
We expect to see a substantial increase with inbound call volume during this project opportunity based on the projections our clients have provided. We will also have a PBS “National Event” featuring “Motown 25 (My Music Presents)” on February 27th, 2014. A “National Event” is where a strong majority of our PBS clients will be airing the same program on the same night which historically creates a great opportunity for earning and consistent call volume during the broadcasts. While our “National Event” is a “one night only event”, we will have great opportunities to earn throughout the month of March!
If you are interested in participating in this exciting opportunity please email
[email protected]
and we can direct you on the next steps you may need to take.
Qualifications
Previous Telephone Related Experience
Additional Information
We look forward to hearing from you!
Register online at *********************
Product Manager II - Only W2
New York, NY job
Product Manager II
New York
Job Responsibilities / Typical Day in the Role
• Gather, define, and clearly document data use cases through partnership with stakeholders, including Data Platform Engineering, Data Science (ML/AI), Advertising, Marketing, Analytics, Experimentation, Research, Fraud & Abuse
• Partner with engineering teams to review engineering solution architecture documentation; adeptly translate legal requirements language to help catch lost-in-translation and other implementation planning errors
• Operate well in the face of ambiguity and imperfect knowledge, drill into business data and research results to identify clear direction and focus
• Cultivate and maintain strong relationships with key stakeholders across the business to enable customer focused features with a “privacy by design” approach
• Promote a culture of privacy awareness and compliance throughout the organization
• Build healthy, trusting relationships and contribute to a culture of respect by giving feedback respectfully, exchanging ideas openly, and receiving feedback humbly
Must Have Skills / Requirements
1) 3+ years of Data Governance or backend/platform Product Management experience within a technology or digital organization
2) 2+ years of experience working with global privacy regulations and technologies preferred OR 2+ years of experience with technical frameworks in the MarTech and/or AdTech domain preferred
3) Proficiency with analyzing technical architecture diagrams and creating data flows
a. 2+ years of experience.
Technology Requirements:
1) Proficiency with analyzing technical architecture diagrams and creating data flows
Nice to Have Skills / Preferred Requirements
1) Experience with technical frameworks in the MarTech and/or AdTech domain preferred
2) Experience working with global privacy regulations and technologies preferred
3) Demonstrated ability to clearly define how data is being used in a way it can be analyzed and understood by both Legal and Engineering teams (understanding how to frame documentation for differing teams and needs).
Soft Skills:
1) Experience partnering with technical teams on highly complex projects
2) Commitment to fostering an inclusive team culture built on empathy
3) Excellent written and verbal communication skills, with a focus on documentation that communicates complex subject matter simply and clearly
4) Excellent problem solving, critical thinking, and analytical skills
5) Detail-oriented; self-starter, accountable, and empowered
6) Curiosity and a willingness to learn
Construction/Electrical Worker
Holbrook, NY job
Job Description
Job Title: Construction Electrical Worker
Company: Integrated Wireless Technologies
Employment Type: Full-time
About Integrated Wireless Technologies:
Integrated Wireless Technologies is a leading telecommunications company specializing in the design, installation, and maintenance of wireless communication systems across Nassau and Suffolk county. We provide reliable, cutting-edge solutions to our clients, enhancing their connectivity and communication capabilities. As we expand our operations, we are seeking a skilled Construction/ Electrical Worker to join our team and contribute to our continued success.
Job Overview:
At Integrated Wireless Technologies, you will play an integral role in the construction and deployment of wireless communication infrastructure. Working closely with our project team, you will be responsible for systems installations, wiring, and troubleshooting telecommunications equipment at various job sites. Your expertise in systems will be crucial in ensuring the seamless operation and functionality of our client's wireless networks.
Key Responsibilities:
Collaborate with project managers and team members to plan and execute systems installations as per project requirements.
Install and maintain systems on wireless communication towers, including grounding, bonding, and power systems.
Perform wiring, cable pulling, and termination of telecommunications equipment.
Conduct diagnostic tests on systems, identify faults, and provide solutions to resolve them efficiently.
Ensure compliance with all safety protocols and regulations during system installations.
Maintain accurate documentation of equipment, installations, repairs, and testing results.
Collaborate with other construction workers and subcontractors to ensure efficient workflow and timely project completion.
Qualifications and Skills:
High school diploma or equivalent qualification.
Certifications are a Plus.
Proven experience working in electrical construction and installation, preferably in the telecommunications industry.
Proficiency in conducting diagnostic tests, troubleshooting malfunctions, and reading schematics.
Strong ability to interpret project plans, specifications, and technical drawings.
Exceptional attention to detail and commitment to maintaining high-quality standards.
Ability to work both independently and as part of a team, demonstrating excellent problem-solving and interpersonal skills.
Physical fitness and the ability to work at heights, various weather conditions, and lift up to 70 pounds.
A valid driver's license is preferred.
How to Apply:
If you thrive in a dynamic and innovative environment and possess the necessary skills and qualifications, we invite you to apply for this position. Thank you for considering Integrated Wireless Technologies as your next career move. We look forward to reviewing your application.
Account Executive - Enterprise Sales
Remote job
This role is open to candidates in Virginia or Washington D.C.
The Enterprise Account Executive will be responsible for high-prospecting activity leading to direct B2B sales of transport, Internet, and dark fiber services. This position will largely focus on selling into on-net and lit buildings while identifying buildings that need to be included in the FiberLight network. The IAE is responsible for monthly quota attainment through revenue generation by selling FiberLight branded products. This role also includes Business Development, funnel management, account development, customer relations, and negotiation of terms and pricing.
Essential Job Functions
Leverage professional network of enterprise and mid-size customers, current client relationships, and prospect leads to develop new business opportunities.
Create sales plan.
Build opportunity funnel to meet/exceed sales quota.
Execute value selling to existing customer base and new prospects.
Maintains and builds customer relationships to drive customer retention.
Map client organizations and build relationships with multiple contacts focusing on decision-makers.
Prospect and respond to incoming leads and generate new business to build and maintain pipeline that will exceed monthly, quarterly, and yearly quotas.
Requirements
Strong persuasive abilities and negotiating skills.
Strong customer service orientation with excellent follow up.
Can-do, positive attitude.
Willingness to learn and remain coachable.
Ability to follow a prospecting/sales process.
Ability to create strong inter-departmental relationships.
Professional image and demeanor.
Proven experience as an Account Executive selling to enterprise clients.
Proficient with PCs, Microsoft Office applications, Outlook, and mapping software such as Google Earth.
Other Skills/Abilities
Dependable -- more reliable than spontaneous.
People-oriented -- enjoys interacting with people and working on group projects.
Achievement-oriented -- enjoys taking on challenges, even if they might fail.
Detail-oriented -- would rather focus on the details of work than the bigger picture.
Physical Requirements
Must be able to sit, stand, walk, stoop, kneel and reach.
Must be able to speak, write, read and understand English.
Must have visual acuity.
Must be able to lift 0-25 pounds.
Auto-ApplyConverged Technologies Field Engineer I
New York job
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Mitel is hiring a Telecommunication/Telephone Engineer Field Service Support Technician, and we are looking for a candidate who is a motivated, extremely organized individual who uses their ability to look at information through different perspectives.
This position is located in New York(hybrid)
Responsibilities:
Applying a basic understanding of telecommunications systems, network infrastructure and design, topologies and protocols, participates in the routine design, planning and integration of enterprise-wide communications network/systems.
Qualifies, prepares, and documents all aspects of a client's network in preparation of implementing communication systems and associated applications.
Performs network modeling, analysis, and planning tasks of a routine to moderately-complex nature. Documents existing networks and creates network diagrams for new or existing networks.
With a fundamental knowledge of networking, considers business needs and work flow requirements to research and recommend network and data communications hardware and software.
Anticipates and analyzes common connectivity/business work flow problems, systems monitoring, tuning and capacity planning and consults with IT management and staffs to recommend appropriate solutions.
Primarily performs routine and some moderately-complex field engineering installations and/or maintenance activities on telecommunications systems, data, and networks at customer locations. Installs IP, network equipment and facilities.
Installs, adds to, maintains and supports moderately complex VoIP, SIP, voice/data along with other various CTI, IVR and Call Center/Contact Center applications.
Interprets service orders, circuit diagrams and electrical schematics of moderate complexity, verifying work order information and receipt of all necessary equipment and information.
Utilizes approved Mitel system tools/processes to track and document problem requests, resolutions, installations, changes, maintenance and repair work from inception to completion.
Reactively and proactively diagnoses and independently resolves common and some moderately complex, integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Contributes to ongoing customer service efforts by making recommendations for improving system performance.
With a general understanding and foundation in network design, assesses customer requirements where appropriate and recommends appropriate solutions.
While interfacing with internal and external technical staff, provides customer service and support and ensures customer satisfaction with products and services while promoting a positive Company image. Works closely with the Branch/Dealer Operations teams, maintaining open communication lines, to ensure the efficiency and effectiveness of Mitel systems implementations.
May train and consult with clients in using and maintaining products.
Communicates status of problem resolution issues to ensure that customer is aware of and apprised on work activities and anticipated resolution.
Acts as the first point of issue resolution by responding to routine and moderately-complex field engineering requests and troubleshooting telecommunication problems.
Responds to routine client issues related to networks, systems and applications, applying technical solutions or making equipment repairs to correct and/or maximize system performance and operating efficiency.
Contacts telecommunications engineering and sustaining support when issues require further escalation.
May act as a liaison between the Technical Support group and the customer to assist, facilitate and expedite resolution.
Updates and relays information to group leader on problem resolution status.
Performs work as a team lead, most frequently on small to medium scale projects, and answers questions, acting as a resource for others and providing direction to less experienced field staff.
Provides general work direction, coordinates work tasks, and may lead others when performing routine installations, add-ons, or service requests.
May assist in training less experienced field technicians. Functions as a technical leader or project contributor on small, medium and large-scale projects of moderate complexity.
May serve as a liaison between the customer and the company, communicating issues and conveying customer feedback to engineering and development staff.
Maintains and improves upon a level of technical proficiency and currency with new and developing technology in the systems engineering field by participating with and maintaining memberships with professional work groups; attending trainings, seminars or other technical related conferences; interfacing with peers; and pursuing related work certifications that support improvement, knowledge and expertise in current work activities.
Performs other duties as assigned or apparent.
Qualifications
General knowledge of electrical, electronic or telecommunications equipment, systems and applications as normally obtained through the completion of a Bachelor's degree in Engineering, Computer Science or a related field is preferred. Relevant experience may substitute.
Mitel telecom certifications, A+, NET+, CTP and a CCNA are required to perform the work as described above.
Certifications such as a CCSP, CCDA, CCIE, MSCE, MCSD, FCNE, or CCNP are desirable although not a requirement of the job as described
Six+ years of field support experience with at least one year of telecommunications installation experience is required.
Experience Requisition Compensation supporting VoIP, IP Telephony and Unified Messaging (UM) including Quality of Service (QoS), redundancy, architecture, engineering, implementation, troubleshooting resiliency, load balancing, creation of complex dial plans, call routing and trunk engineering is strongly preferred.
Experience troubleshooting Linux OS is preferred.
Practical experience in network designing, implementation and management of LAN/WAN Systems is also preferred.
Specialized Knowledge, Skills and Abilities:
A valid driver's license and driving record that meets Mitel's minimum insurance standards is required.
Normally gained through formal training, a foundation and fundamental understanding of networking to install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists protocols is required.
Familiarity with the subtleties, intricacies and challenges of end to end networking and the ability to work on all phases of routine network design and administration is required.
The ability to independently read and effectively interpret moderately complex technical diagrams and schematics is required.
Incumbents must have proficient planning skills and the ability to analyze moderately-complex systems that may entail multiple variables.
The ability to regularly apply knowledge and base judgment and discretion on practical theory to effectively plan or respond to moderately complex issues is required.
General communication and interpersonal skills are required to understand and effectively communicate technical information to nontechnical people, vendors, staff, and clients.
The ability to multi-task is key.
The ability to maintain flexibility and work effectively in a dynamic team environment is also essential. The ability to act in a lead capacity and coordinate work activities of others as described is essential. Good working knowledge and understanding of basic telecommunication systems, networks, switches and routers is required.
Incumbents should be versed in the following communications protocols: TCP/IP, IPX, Spanning Tree and others, as well as routing protocols including but not limited to RIP, RIP2, OSPF, BGP, PIM and DVMRP.
A fundamental knowledge of routers, VPN, Layer 2 and 3 switching, firewalls, bridging (8021Q VLAN), ATM (RFC1483), PoE, PoS, DiffServ, and QoS is required.
#LI-DD1
⠀
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyHome Based Data Entry Typist
Remote or Pittsburgh, PA job
At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's.
We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.
Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.
Job Description
Contec is looking for an efficient home based data entry typist to join our team. Home based data entry typists are responsible for transcribing information in a timely, accurate manner. In this position, you will also be required to submit completed assignments in the requisite format.
To ensure success as a home based data entry typist, you should produce meticulous work within stipulated time frames. Top candidates will be self-motivated and demonstrate above-average typing speeds.
Home Based Data Entry Typist Responsibilities:
Gathering and organizing the material from which you will work.
Typing memorandums, reports, and other documents using stipulated word processing software.
Preparing work in accordance with prescribed formatting guidelines.
Proofreading assignments and amending mistakes before submission.
Submitting completed work via mail or post.
Filing and storing copies of your completed assignments.
Maintaining a record of completed tasks and logging hours worked.
Remaining up-to-date with changes in pertinent word processing software.
Qualifications
Home Based Data Entry Typist Requirements:
High school diploma or equivalent.
Proficiency in Microsoft Office.
Previous experience in a similar role would be advantageous.
Excellent written communication skills.
Outstanding organizational skills.
Attentive to detail.
Ability to work with minimal supervision.
Own personal or laptop computer.
Additional Information
We Offer:
· Bonuses, incentives, and competitive compensation
· Opportunities to grow within
· Hands-on training
· Diverse and family-like atmosphere
Job Type: Full-time
Multimedia Journalist - Freelance
Bethpage, NY job
News 12 is our award-winning, hyper local news station covering communities throughout Long Island, the Bronx, Brooklyn, Westchester, Hudson Valley, Connecticut and New Jersey. News 12 New York is our National streaming service for regional news, weather and News 12 originals.
If you're committed to delivering high quality news and storytelling with a hyper local lens, we have positions available for both on and off-air talent with opportunities for development and growth.
Job Summary
News 12 is looking for an aggressive, self-starting freelance Multimedia Journalist. We're looking for motivated local journalists willing to dive deeply into community issues and do stories that matter. Candidates must have a flexible schedule and be available to work various shifts with short notice at times, including nights, weekends, and holidays; or longer shifts due to breaking news
Responsibilities
* Generate story ideas, develop sources, maintain contacts, pursue leads, produce and present stories and other content for all platforms including social media.
* Shoot, write and edit clearly and creatively.
* Operate assigned camera and editing gear.
* Gather information, video content, interviews, and other elements necessary to produce thorough, high-quality news reports.
* Maintain a deep level of familiarity with hyper-local news events in order to generate original stories.
* Represent News 12 positively in the community in a courteous and professional manner.
* Participate in special projects and perform other duties as assigned.
* Respond to breaking news and other urgent newsroom situations as required.
* Expected to write web/digital copy for all stories.
Qualifications
* Associates or Bachelor's degree in Journalism or Communications preferred, Master's degree is a plus
* Minimum one year full-time professional news reporting experience
* Ability to work independently in a one-man band, backpack, multimedia environment
* Ability to edit on non-linear systems i.e., Final Cut Pro, Adobe Premiere
* Knowledge of local and national current events, newsmakers, and issues
* Knowledge of libel laws and ethical foundations of journalism
* Excellent news writing ability for all platforms including social media
* Proficiency in current and emerging newsgathering and production technologies
* Ability to think quickly and respond appropriately in high pressure situations
* Valid driver's license with good driving record
* Ability to work inside a climate-controlled office/studio environment and outside in all weather conditions including extremes in hot and cold temperature, wet or humid condition
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $52,685.00 - $86,554.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Lead Telecom Engineer
Bethpage, NY job
Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.
Job Summary:
We are seeking a highly skilled and experienced Lead Telecom Engineer to architect, implement, and support advanced voice infrastructure solutions. This role requires deep expertise in Metaswitch platforms (CFS, Perimeta SBC, EAS) and similar cloud-based voice systems, as well as strong proficiency in SIP, RTP, and TDM protocols. The ideal candidate will lead initiatives around voice service delivery, endpoint integration, and network optimization, ensuring high availability and performance across our voice infrastructure.
This position also demands strong leadership capabilities, including mentoring team members, driving technical strategy, and fostering collaboration across engineering and operations teams.
Duties & Responsibilities:
* Lead the design, deployment, and support of voice infrastructure using Metaswitch CFS, Perimeta SBC, and EAS platforms.
* Architect and maintain SIP-based voice networks, ensuring interoperability and performance across diverse environments.
* Evaluate, configure, and deploy SIP endpoint devices (IP phones, ATAs, soft clients) across enterprise and carrier-grade environments.
* Troubleshoot complex voice issues involving SIP signaling, RTP media flow, and TDM interconnects.
* Integrate and manage commercial cloud-based voice services such as Microsoft Teams Direct Routing, Zoom Phone, RingCentral, 8x8, or similar platforms.
* Provide technical leadership and guidance to voice engineering teams, ensuring best practices and high-quality deliverables.
* Collaborate with cross-functional teams to integrate voice services with cloud platforms and enterprise applications.
* Develop and maintain documentation for voice network architecture, configurations, and operational procedures.
* Lead voice-related projects from concept to completion, including planning, resource allocation, and execution.
* Stay current with industry trends and emerging technologies in VoIP, cloud communications, and unified communications.
Qualifications:
* BS/BA in related discipline (i.e., Telecommunications, Electrical Engineering, Computer Information Systems, Management Information Systems) and 10+ years of experience in Voice Engineering, with at least 5 years in a lead or senior role. Will consider additional industry experience in lieu of degree.
* Proven experience in leading technical teams, mentoring engineers, and managing complex voice infrastructure projects.
* Expert-level knowledge of Metaswitch CFS, Perimeta SBC, and EAS.
* Strong understanding of SIP, RTP, and TDM protocols, including call flow analysis and troubleshooting.
* Hands-on experience with commercial cloud-based voice services (e.g., Microsoft Teams Phone System, Zoom Phone, RingCentral, 8x8, Vonage).
* Proven experience with SIP endpoint provisioning, firmware management, and vendor interoperability.
* Familiarity with voice network monitoring tools and packet capture analysis (e.g., Wireshark) and IP/Ethernet network troubleshooting skills.
* Demonstrate initiative to build relationships both internally and externally with minimal supervision/direction from management with proven ability to manage multiple tasks/projects as well as lead small and or large, directed projects.
* The ability to provide written documentation of complex technical issues/resolutions effectively summarize findings as well as business case preparation including RFI/RFPs. Strong interpersonal skills including the ability to effectively communicate complex technical concepts to non-technical end-users.
* Must have excellent PC skills. Knowledge in Microsoft Office Suite software as well as Visio preferred.
* Certifications such as Metaswitch Certified Professional, SIP School SSCA, or equivalent.
* Experience with VoIP security, NAT traversal, and SBC configuration.
* Knowledge of Linux, scripting (e.g., Python, Bash), and automation tools.
* Familiarity with carrier interconnects, number portability, and regulatory compliance.
Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $125,000- $135,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
Fiber Splicer
Remote or Fort Worth, TX job
Job Description
TITLE: Fiber Splicer
DEPARTMENT (S): Wireline (Cable/Fiber)
DIRECT REPORTs: N/A
REPORTS TO: Construction Manager
The Fiber Splicer is experienced in installing, prepping, and splicing Fiber Optic Cabling in ISP and OSP environments. They must also be able to read and interpret construction diagrams and blueprints.
ESSENTIAL JOB FUNCTIONS
Install, prep and splice Fiber Optic Cabling in ISP and OSP environments
Splice fiber optic cables including both loose tube and ribbon cables
Operate technical equipment, including but not limited to a laptop computer, OTDR and fusion splicing equipment for single and ribbon fiber
Read and interpret existing fiber records, on maps or in the field
Complete daily production reports to document work performed; track and communicate daily production and materials
Construct proper splice case, including but not limited to grounding, bonding, isolation, slack storage, and sealing.
Able to troubleshoot and resolve problems discovered on the job
Follow design engineer instructions
Recognize and repair route issues
Must wear personal protective equipment (PPE) while working including but not limited to hard hat, DOT compliant reflective shirts and vests, work boots, and safety goggles
Maintain and promote a safe working environment for yourself and the other members of your team
Flexibility to travel as needed for assigned projects
Other duties as assigned
SKILLS AND ABILITIES
Regularly lift and/or move up to 100lbs
Ability to work in remote or congested traffic areas
Willingness to work outdoors in every type of weather
Ability to work alone with minimal supervision
Ability to work safely
MINIMUM REQUIREMENTS
The ability and experience in operating various hand tools, and basic computer equipment
Possess a valid driver's license with a good driving record
Splicing experience
Must be able to pass a pre-employment drug test
High School Diploma or GED
PREFERRED REQUIREMENTS
21 years of age or older
Aerial cable installation experience
Certified Pole Climber