Field Operations Technician jobs at E3 Software

AV Field Engineer Travel: 80-100% Travel Ability regionally MUST be located near an International Airport We are currently hiring candidates in the Washington DC / Baltimore, Cincinnati, Louisville and Lexington areas We are open to candidates that would relocate The AV Field Engineer is responsible for diagnosing and repairing various types of audiovisual, videoconferencing, and IT-related systems. This position requires thinking independently and working within the specified guidelines with minimal supervision. ROLES AND RESPONSIBILITIES: Ability to lead small to large-scale AV projects including new construction. Assumes the responsibility of leading a team of technicians on large-scale AV buildouts. Ability to work efficiently in a fast-paced environment. Reporting accurately daily to the assigned project manager Analyze and interpret system drawings. Perform installation, adjustment, and operation of audiovisual equipment such as cameras, speakers, displays, projectors, and microphones. Cable management above ceilings, under tables, and within racks Pull and terminate various types of cabling connections (CAT6, Crestron DM, Cresnet, RS232, Speaker wire, mic wire, XLR connectors, phoenix connectors, soldering, etc.) Ability to solder. Registration and setting changes of VTC codec endpoints (Cisco, Poly) Proficient with QSC, Crestron, Extron, Biamp, Shure, Cisco, and Poly hardware components Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN Perform hardware upgrades to all AV components. Proficient with Crestron Toolbox, Biamp Tesira, Q-SYS, and Shure software Adjust and fine-tune digital signal processors (DSP) including QSC and Biamp Verify that installations are correct and recommend corrective action if necessary. Ability to work with a remote system programmer to load and diagnose problems and interfaces. Commission complex systems, troubleshoot issues, and optimize systems for final testing and turnover to clients. Comfortable and able to communicate with C-Level executives. Ability to perform knowledge transfer and educate customers on installed equipment and receive a final sign-off from the customer showing job completion. Compile and submit all project-related deliverables including redlining CAD documents. SUCCESS FACTORS: Heavy Travel is involved in this role. A high level of customer centricity Strong team player with the ability to adapt to diverse team members. Ability to perform in a fast-paced/high-volume environment. Excellent verbal and written communication skills Exceptional Critical Thinking skills Detail Oriented- a high level of attention to detail is required. A high level of time management, accountability, and prioritization skills Self-motivated, goal-oriented, and driven to accomplish department goals. Ability to be organized, problem-solve, and be solution-oriented. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Certifications: CTS-I, Extron AVA, Q-SYS Level I & II, DMC-E-4K, DMC-D-4K, AMX-ACE, Biamp TesiraFORTE´ ? Preferred WORK ENVIRONMENT/EDUCATION EXPERIENCE: May be exposed to uncomfortable or distracting sounds or noise levels on sites of projects being managed or coordinated. When working on-site, will be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection, and a hard hat. 6+ years' experience in collaboration or Audio-Visual Integration High School Diploma or equivalent experience preferred. Must be eligible to rent a car, including meeting age requirements and possessing a valid driver's license. Pixel Technologies is an equal-opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.

Posting ID: 8960 Duration: 3-6 Months (Contract - Hire) In-Person Interview ONLY This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the State of Alabama's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits. Key Responsibilities: Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability. Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details. Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues. Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel. Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team. 2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat Skills Required: Minimum 1 year of experience with LAN/WAN maintenance and support. Minimum 1 year of call center or service desk experience. Strong customer service skills. Experience or knowledge of voice and data circuits, including troubleshooting and research. Familiarity with incident ticketing systems such as ServiceNow or Remedy. Experience Required: At least 1 year of systems analysis or service desk experience. Education Required: High School Diploma or GED. Preferred Qualifications: CompTIA Network+ Certification.

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets. The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally. Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines. An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities. Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations. To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs. This position reports to the Manager of Technical Services. KEY DUTIES AND RESPONSIBILITIES Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup Provide remote and on-site programming and commissioning for client systems Conduct remote and on-site quality assurance audits to verify system performance and installation standards Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards Provide user training to client representatives Provide technical training to field personnel and colleagues Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues Other duties to support the company vision and goals as requested QUALIFICATIONS Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous Proven ability to design, configure, and program a variety of security-related systems Demonstrated experience in delivering user training to client representatives and technical training to field personnel Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred Strong interest and motivation to pursue ongoing education and additional certifications Solid familiarity with the National Electrical Code (NEC) Ability to meet travel and on-call requirements for the position Excellent time management and organizational skills Strong problem-solving and decision-making capabilities Ability to multitask effectively in a fast-paced, multi-project environment Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software Excellent written and verbal communication skills PERFORMANCE MEASUREMENTS Demonstrates a clear understanding of the key duties and responsibilities of the position Shows enthusiasm and effort to perform all aspects of the role effectively Exhibits competence and capability to execute key duties and responsibilities efficiently Consistently meets expected standards of quality and customer satisfaction Completes assigned tasks promptly and adheres to project deadlines Represents MTG in a professional manner at all times, embodying the company's standards of conduct Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment Maintains effective working relationships and collaborates well within a team environment Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks Embodies MTG's Core Values: People First: Demonstrates humility, helpfulness, and genuine care for others Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations Sense of Urgency: Responds promptly and diligently to organizational and client needs Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards COMPENSATION AND BENEFITS Base Salary $85,000 - $110,000+ DOQ Car Allowance Phone Stipend Medical, Dental & Vision Insurance 401k Match PTO Nice Healthcare Life Insurance - Company-provided STD / LTD - Company-provided Employee Referral Bonus Development Opportunities

Immediate need for a talented Field Support Technician. This is a 12 Months Contract opportunity with long-term potential and is located in Norfolk, NE (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94364 Pay Range: $21 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key skills; Printers, commercial/large printer experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Data Center Technician (Server and Hardware) Duration: Longterm We are seeking a detail-oriented and reliable Data Center Technician to support our data center operations. The ideal candidate will be responsible for maintaining hardware, supporting infrastructure, and ensuring smooth day-to-day operations within the data center. Key Responsibilities: Install, configure, and troubleshoot servers and network equipment Monitor data center systems and respond to alerts and incidents Perform regular hardware maintenance and upgrades Document procedures, configurations, and issues Coordinate with internal teams and vendors for support and escalation Maintain physical security and environmental controls (power, cooling, cabling) Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred) 1-2 years of experience in a data center or IT support role Basic understanding of networking, server hardware, and operating systems Ability to lift and move equipment (up to 50 lbs) as needed Strong attention to detail and ability to follow procedures Availability for shift work, on-call support, and occasional weekends Preferred Skills: Experience with ticketing systems and data center monitoring tools Familiarity with structured cabling standards and best practices Regards Poonam Mittal ************************

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site. o Triage issues with direction from Dell Support o Execute plan of action from Dell Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during CW server deployments) o Parts return to Dell You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility #LI-CGTS #TS-7942

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Field Services Associate Houston, TX - Onsite Notes: 3 steps interview process (but fast) 1st is virtual with the Manager, 2nd is virtual with the president, 3rd is final on site for about 4 hours. Required Skills and Knowledge • Proven leadership skills • Exceptional attention to detail • Ability to manage multiple projects under strict deadlines • Ability to work well on a team • Exceptional written and verbal skills • Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite • Knowledge of building codes Preferred Skills and Knowledge • Bachelor of Science Degree in Engineering, Construction Science or related field • Previous experience in an MEP construction or consulting environment, for schools • Previous experience in field project management in an MEP consulting environment • Ability to read construction documents, including MEP drawings and specifications • Knowledge of building codes • Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems • Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems • Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Compensation and Benefits Commensurate with experience Health insurance, 401(k)m, paid holidays and PTO

The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Tensioner Technician I will maintain the basic daily operation of the primary tensioner machine(s). This position will ensure the machine is making a quality part while meeting the desired productivity rate. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Maintain tensioner machining equipment example: tooling adjustment, presetting, and pm etc. Ability to troubleshoot basic machine issues Maintain quality of the parts Ability to check parts to meet quality standard Ability to read small quality testing equipment example: calipers, mics, microscope, etc. Ability to read a part print. Ability to run one line at a time Requirements: High school diploma or equivalent preferred; equivalent relevant experience may be considered Zero to two years related experience. Basic Computer Skills 5s experience Basic problem solving or troubleshooting skills Ability to work with a team. Ability to run up to 4 lines. Position require excellent planning and organizational skills, extreme attention to details and significant computer skills. Position requires weekends as needed with 24-hour notice. Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer-Minorities/Females/Veterans/Disability PM21 PI055d999ccb71-37***********9

We are seeking a Data Center Technician to join our team and support critical infrastructure operations. This role involves hands-on work with servers, networking equipment, and storage systems to ensure optimal performance and uptime. Required Skills & Qualifications: 2+ years of experience in data center operations or IT infrastructure support. Strong knowledge of server hardware and networking fundamentals (TCP/IP, VLANs). Familiarity with cabling standards and physical installation practices. Ability to lift and move equipment as needed. Certifications such as CompTIA Server+, Network+, or vendor-specific credentials are a plus.

SAIC has an opening for an Audio & Video / Video Teleconferencing (VTC) Technician in support of the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract. The USSOCOM mission is to provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. You will support and partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 global users in the areas of software maintenance, network services, security, end-user computing, and test and evaluation. This position is based on-site at MacDill AFB, FL. AV/VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software, and network connections. VTC Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc.) The position will also support other associated activities, tasks, and projects in a very diverse and fast-paced test, operations-focused environment. TYPICAL DUTIES WILL INCLUDE: Installing, configuring, and maintaining VTC endpoints Installing and configuring VTC applications, system software and upgrades Troubleshooting and repairing hardware and network connectivity issues Removing old equipment and performing data migration to new machines Supporting AV requirements for Command events and ceremonies Qualifications - External Bachelor's degree & 5+ years of experience OR 9+ years of experience in lieu of degree Must currently hold an active Top Secret Clearance with Top Secret/SCI Clearance eligibility Current CompTIA Security+ Certification Must possess a valid US Passport Thorough knowledge of VTC hardware, software and network connections Expertise in scheduling VTC sessions in VTC bridges Hands-on experience with debugging the interoperation of VTC bridges and end points SKILLS DESIRED: Excellent written and verbal communication skills Must be self- motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules Must be flexible and willing to work in a rapidly changing environment About SAIC SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Our large financial/banking client is currently seeking a Datacenter Technician This is a contract to hire role that must be done onsite on in the southwest Racine area W2 only, no C2C or third parties. This job will have the following responsibilities: Coordinate with Data Center and Field Site teams, Facilities, and contractors to successfully execute structured cabling builds Work with design team to develop timely project specific specification and scope documentation, including floor plans, pathway and rack layouts, rack elevations, cable schedules, and bill of materials for all ISP and OSP cabling Coordinate infrastructure technologies (AV, Network, Voice, IP security systems) for Enterprise Facilities driven projects Collaborate with internal stakeholders to deliver designs, meeting capacity and network requirements and go-live timelines Qualifications & Requirements: Experience designing, deploying and maintaining complex data center environments (new facility, major facility renovations/expansions) Understanding of indoor/outdoor cable plants, including copper cabling, long range/short range fiber optic cabling Knowledge of information technology infrastructure components (LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, roll-on equipment, wireless, DAS) Data center and/or networking industry certifications preferred

A leader in the technology world is looking for multiple Sr Datacenter Engineers to help with cabling projects in the Milwaukee area. In this role you will be working in a team environment to help build out new and existing datacenters on a project basis. The right candidate will have at least a year of experience working in a datacenter and be familiar with various types of hardware and network devices. You will be responsible for cable labeling, installation/patching and management. This position offers the chance to work for one of the most elite names in the Technology space with the potential for a full-time opportunity. The following experience will ensure you are a good match: 1+ year working in a Datacenter Experience labeling, managing and cabling network devices Ability to work on your own with Management direction

Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, AV/VTC Technician to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally. Job description The AV/VTC Technician requires excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software and network connections. The AV/VTC Technician must have expertise in scheduling VTC sessions in AV/VTC bridges, as well as hands-on experience with debugging the interoperation of AV/VTC bridges and end points. Duties and Responsibilities: Install, configure, manage, maintain, operate, and defend common area AV/VTC equipment, including day-to-day setup, scheduling, and monitoring. Schedule, coordinate, and administer multiple simultaneous AV/VTC sessions. Provide dedicated support to AV/VTCs attended by Very Important Persons (VIPs). Recommend upgrades to AV/VTC systems. Provide version control and provisioning via a Telepresence Management Suite (TMS) for AV/VTC CODECs. Install flat panel displays, room based AV/VTC endpoints, projectors, and AV equipment. Resolve issues down to the equipment level (black box). Manage, maintain, and post a daily MSL and shift change procedures. Schedule, configure, and connect users to DISA GVS and DVS conferences. Train designated personnel on the operation of AV/VTC equipment. Potential to work shifts during exercises. Required Qualifications: A DoD TS/SCI clearance At least four years of experience supporting and troubleshooting AV/VTCs equipment in Government environment, as well as troubleshooting and fixing AV/VTC hardware and software. Preferred Qualifications: AVIXA's CTS certification DoDD 8570.01-M IAT II Specialized Certifications for a specific systems used (e.g., Cisco, Polycom) Education: High School Diploma with 6 years of experience OR AA + 4 yrs of experience OR BS + 2 years of experience OR MS + 0 years of experience

Immediate need for a talented Field Service Technician. This is a 03 Months Contract opportunity with long-term potential and is located in Gainesville , FL (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93576 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Skills-; ["Field Support", "Commercial Printer Support", "Electro-Mechanical Repair", "Hardware Troubleshooting", "Printers"]. Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician . This is a 03+ months contract opportunity with potential to convert to fulltime and is located in West Palm Beach, FL (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93679 Pay Range: $16 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: NOTE : The role is considered remote because you do not report to a physical office daily. Instead, the client assigns service locations over phone/email. You will then travel directly from your home to the customer sites to perform the required break/fix or printer-related tasks. Is this position remote or in person? Remote Will there be OC (on call)? Yes, after 60 days, we do work on Saturday when on call but have a day off during the week. Key Requirements and Technology Experience: Skills; [ "Hardware Break-Fix" , "Field Support", "Large Format Printers", "LaserJet Break/Fix", "Hardware Troubleshooting"] . Strong hardware break-fix experience. Large Format printer experience. LaserJet break fix experience. Strong PC break-fix experience. 3 years plus supporting Desktops, Laptops, and Printers. 3 years plus of customer service experience Reliable Transportation (This is a driving position - reimbursed accordingly) Able to work weekends, staggered or late shifts possibly including evenings and/or weekends Personable as they will be interacting with a wide range of users and environments Can work on a ladder of lift and are able to lift up to 50lbs. Able to work from a bent, crouched, or kneeled position Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines) Laptop Basic Hand Tools Possess a valid driver's license Server experience would be a bonus Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 09 months Contract opportunity with long-term potential and is located in Cuero, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94801 Pay Range: $22- $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Key Skills; Printer experience, Hardware experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Data Center Technician Duration: long term contract to hire Pay Rate: $32.50/hr on w2 100% onsite role Willing to work shifts and be on-call MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE) HEAVY LIFTING REQUIRED Job Description: Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) Experience with server swaps and deployments Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) Experience with water cooling servers (desirable, not required) Familiarity with Linux Has built PCs Follows provided Plan of Action (POA) from support Stays current with technology (reading, company announcements, continuous learning) Can handle the physical demands of the job You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility

Please note that this role requires candidates to be based in or near Grand Rapids, Minnesota. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. * Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator * Install and set up new computer hardware, software and peripherals * Troubleshoot and resolve onsite issues related to workstations and printers * Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix * Educate and guide VC3 clients on technical standards and best practices * Identify recurring issues and initiate problem tickets for them * Make recommendations to the VC3 team for improvements of supported hardware and software * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as assigned * Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada * Technical Experience: Familiarity with troubleshooting, system operations, or related technical tasks. * Networking Knowledge: Understanding of basic networking concepts and protocols. * Mechanical Aptitude: Interest in mechanical systems and a passion for hands-on problem-solving. * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.