EAC Product Development Solutions jobs - 22 jobs

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - A remote position covering all of our sales teams across the USA. The Vice President (VP) of Sales leads the company's sales strategy to drive new software, service, and support sales. This executive oversees the sales team, ensuring revenue growth through new customer acquisition, account expansion, and alignment with marketing and customer success. The VP of Sales is responsible for scaling the business, optimizing sales operations, and delivering strong financial performance. This role also includes developing a strategic sales plan, building a high-performing team, and implementing best-in-class sales processes. The ideal candidate has a proven track record in software and service sales, particularly in a SaaS or enterprise software environment. This role is a key leadership position within the company and offers an opportunity to drive significant business impact. If you are a results-driven sales leader passionate about growth and customer success, we invite you to apply. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Sales Strategy & Leadership Develop and implement a comprehensive sales strategy that aligns with company goals and growth objectives. Drive revenue growth through new software, service, and support sales. Establish best-in-class sales processes, methodologies, and performance metrics. Foster a high-performance sales culture focused on accountability, customer value, and results. Stay ahead of industry trends, market dynamics, and competitive landscape to inform strategy. Direct sales forecasting activities and set performance goals accordingly. Resource allocation and accountability - ensure that the departmental budget is aligned with organizational goals and objectives. Monitor and evaluate the activities and products of the competition. Revenue Growth & Customer Acquisition Own and drive the sales pipeline, ensuring strong lead generation, qualification, and deal closure. Develop strategies to penetrate new markets and expand the company's customer base. Work closely with marketing to refine lead generation and demand generation strategies. Identify and execute upsell and cross-sell opportunities within existing accounts. Optimize pricing, contract negotiation, and value-based selling approaches. Prepare quarterly sales reports showing sales volume, potential sales, and areas for client base expansion. Attend promotional events to showcase the company's software solutions. Customer Engagement & Relationship Management Deliver sales presentations to key clients in coordination with sales executives. Meet with key clients, assisting sales executives in maintaining relationships and negotiating and closing deals. Provide direct account management and ensure that all escalated customer issues are reviewed and resolved in a timely manner. Internal Collaboration & Strategic Alignment Work closely with the SVP of Customer Success to ensure seamless handoffs and customer experience. Partner with marketing for data-driven decision-making to refine messaging, branding, and sales enablement strategies. Collaborate with product and service teams to ensure alignment on customer needs and expectations. Prepare quarterly sales reports showing sales performance, forecasts, market trends, and areas for client base expansion. Facilitate collaboration between sales and other departments to enhance workflow efficiency, communication, and cross-functional alignment. Sales Team Leadership & Development Recruit, mentor, and develop a high-performing sales team while overseeing support staff, including hiring, training, disciplinary actions, and maintaining an effective staffing structure. Define and monitor key performance indicators (KPIs) to measure success. Provide ongoing coaching, training, and professional development for sales team members. Foster a collaborative and results-driven team environment. Direct staff and performance evaluations to develop and control sales programs. Provide management through effective communication, coaching, and development while comparing sales results to goals and taking appropriate corrective action. Leadership to oversee any support staff, including discipline, conducting interviews for potential new hires, establishes and maintains an adequate staffing structure, actively provide resources, training, mentorship, and solutions to direct reports to achieve individual, departmental, and overall company goals, objectives, and development. Advocate and promote a positive work environment. Perform other duties as assigned, based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. 15+ years of experience in sales, with at least 7+ years in a senior leadership role. Bachelor's degree in business, engineering, or a related field; MBA preferred. Proven track record of driving new software and service sales in a software reseller, SaaS, or enterprise software environment. Strong expertise in B2B sales, account management, and value-based selling. Experience working with PTC software or similar industrial/engineering software is highly desirable. Must have a proven track record of exceptional leadership and negotiation skills. Must have excellent verbal, written, and interpersonal communication skills. Must have ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations. Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals. Experience in strategic planning and execution, with a focus on continuous improvement and operational efficiency. Demonstrated ability to perform consistently with high collaboration and output. Availability to travel within regions, and work evenings or weekends as required by contract obligations or company needs. Additional Information COMPENSATION Base Annual Salary is $150K for this salaried, exempt Full-Time remote position Commission BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to travel to sites throughout North America as needed. Some overnight travel will be required. Ability to stand for long periods of time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

⚡️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry Company Overview Transforming Sourcing into a Competitive Advantage is the mission of Part Analytics, an Altium Company. Our AI-powered supply management software empowers manufacturing companies to accelerate product development, improve profit margin and uncover hidden risks in the supply chain. About the role: We are looking for a Solutions Consultant to to work with our sales and customer success teams to drive pipeline conversions of Fortune 2000 and SMB prospects. In this role your work will involve assisting the sales team with the needed technical support to guide prospects towards a solution fit during discovery. This includes crafting a solution, creating demos and pilots, and presentations. This role requires deep market knowledge and an understanding of industry trends to position the company's Engineering and Procurement solutions effectively. A day in the life of our Solutions Consultant Customer Engagement and Solutions Specification: Develop strong relationships with customers, understanding their technical and business requirements. Provide technical expertise and consultative selling to propose the best-fit solutions from the company's product portfolio. Conduct product presentations, demonstrations, and training for customers and sales teams. Support the sales team in developing proposals and responding to technical inquiries. Business Unit Collaboration on new products and segments: Work closely with engineering, product management, and R&D teams to influence new product development based on customer feedback and emerging market needs. Identify new application segments and provide input on go-to-market strategies. Collaborate with internal teams to optimize product specifications and ensure alignment with industry requirements. Participate in cross-functional meetings to align business strategies with technical solutions. Market Knowledge and Industry trends Stay informed about industry trends, competitor offerings, and technological advancements in procurement and supply chain software solutions. Conduct market research to identify growth opportunities and competitive positioning. Attend industry events, trade shows, and technical conferences to network and gather insights. Provide regular reports and recommendations on market trends and customer needs to internal stakeholders. Product Launch and Promotion Support launch activities with territory sales resources and Marketing by: Ensuring market success through measured market tactics Supporting Sales and Channel through pre and post-launch activities Support various internal and external product/application training Who you are and what you'll need for this position. Bachelor's degree in Engineering, Supply Chain or a related technical field. 5+ years of experience in technical sales, application engineering, or business development within the supply chain software industry, preferably in procurement, sourcing solutions. Knowledge and experience in Procurement or Supply Chain functions. Expertise in one or more of the following areas is a plus: BOM management, spend management, sourcing, eProcurement, Spend Analytics, and Product Lifecycle management. Proven ability to engage with customers, understand technical requirements, and deliver tailored solutions. Excellent problem solving, people relationships, and storytelling skills. Excellent written, verbal communication, and presentation skills. Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge. Able to articulate the value of and sell SaaS/Cloud-Based applications. Ability to shortlist/ qualify and thoroughly probe an account and client business processes. Ability to work collaboratively with cross-functional teams and drive initiatives forward. United States Benefits 🏥 Medical, Dental, Vision Plans and HSA and FSA accounts ❤️ Basic Life and AD&D insurance; disability coverage where applicable 🌅 Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program 🏖 Paid holidays plus a “Choice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones 🤒 Sick time for Dr. appointments or family health needs 👶 Family medical, maternity, paternity, and military leave 🏡 Flexible working arrangements available based on role and location 🥳 Employee referral program 🖥 Home internet allowance 🌍 Remote working abroad program 📚 Professional development support and resources 🥪 Free lunch, snacks, and drinks in the office 🚗 Free parking The salary range for this role is $110,000-$150,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 💡 Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** 👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This opportunity is open to candidates working remotely within the United States. EAC is seeking a Managed Services Consultant to join our growing team of technical experts supporting our customers' PTC Windchill environments. In this role, you'll deliver proactive system monitoring, maintenance, and troubleshooting to ensure optimal performance and reliability across multiple customer environments. Working remotely, you'll serve as a trusted advisor-resolving technical issues, managing upgrades and patches, and driving continuous improvement in alignment with service level agreements (SLAs). This is an excellent opportunity for a technically driven professional who enjoys solving complex challenges, collaborating with customers, and working in a dynamic, service-oriented environment. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. System Administration & Maintenance Provide ongoing remote administration and technical support for multiple customer Windchill environments, ensuring optimal system uptime and performance. Monitor system health, logs, and metrics to proactively identify and resolve issues before customer impact. Execute system maintenance activities including Windchill and Oracle database tuning, patch application, backup verification, and cleanup of unreferenced data. Perform system upgrades, maintenance builds, and configuration updates following documented processes and within approved change windows. Customer Support & Issue Resolution Manage and resolve customer support requests through EAC's ticketing and incident management systems (e.g., Jira, ServiceNow), ensuring timely updates and closure in accordance with SLAs. Communicate regularly with customers regarding incident status, maintenance schedules, and recommended improvements. Document technical procedures, issue resolutions, and environment changes to maintain a complete and auditable service record. Collaboration & Reporting Collaborate with internal teams-including Solutions Architects, Technical Leads, and Customer Success-to deliver seamless service and knowledge sharing. Provide detailed monthly performance reports, system insights, and proactive recommendations for continuous improvement. Contribute to internal process and tool enhancements to improve efficiency and consistency across the Managed Services team. Continuous Improvement & Professional Development Stay current on PTC Windchill, CAD integration tools, and Managed Services best practices to support innovation and quality of service delivery. Participate in internal training sessions, team meetings, and process reviews to enhance service quality and technical proficiency. Perform additional duties as assigned in support of EAC's Managed Services and customer success initiatives. Additional Responsibilities Perform other duties as assigned to support evolving company goals and strategic initiatives. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. 2+ years of experience administering PTC Windchill or similar PLM solutions preferred. Experience with system administration (CAD, IT infrastructure, data management, or database administration). Prior exposure to PTC Windchill PDMLink, ProjectLink, or related tools strongly preferred. Experience managing Windows and/or Linux servers, including troubleshooting and performance tuning. Familiarity with Oracle or SQL Server databases, scripting, and automation tools a plus. Skills & Competencies Applicants must reside in the U.S. and meet Federal Contractor eligibility requirements. Strong understanding of Product Data Management (PDM) and Product Lifecycle Management (PLM) concepts. Solid technical troubleshooting and analytical skills with attention to detail. Excellent communication and customer service skills, capable of translating technical information clearly to non-technical stakeholders. Highly organized and capable of managing multiple priorities in a remote, fast-paced environment. Ability to work occasional evenings, overnights, or weekends as required by customer maintenance schedules. Collaborative mindset with the ability to contribute to a high-performing, customer-focused team. Additional Information COMPENSATION Base Annual Salary is $81,000 for this salaried, exempt Full-Time position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses/KPIs Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events or customers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. * Constant innovation has created a transformative technology, unique in its space * More than 30,000 companies and 100,000 electronics engineers worldwide use Altium * We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the Role We are seeking an enthusiastic and motivated individual to join our Technical Sales Engineering Team in the Digital Channel. The goal of this team is to provide top-level technical service and support to prospects and customers, with a focus on PCB Design and Data Management. We believe that providing a uniquely helpful experience can improve product adoption, long-term customer retention, and grow revenue by increasing the positive perception of the Altium brand. A day in the life of our Field Application Engineer * Perform technical discovery engagements, technical sales presentations, and product (value prop) demonstrations * Create and deliver (both live and on-demand) quality technical content to assist sales & marketing campaigns and initiatives * Quickly grasp client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners * As a technical expert, reduce the sales cycle by helping the Sales Team drive the sales process for the assigned opportunities and accounts * Expand sales pipeline within targeted accounts and serve as the main technical liaison * Participate in strategic/tactical planning related to the driving and closing of sales/business opportunities * Drive adoption and values behind Altium's product portfolio by increasing subscription commitments, renewal, and Altium brand loyalty * Constantly expand technical knowledge proactively by exploring technical content and the Altium product roadmap * Requires knowledge of competitor products, features, different technologies, and business sense in order to place Altium product capabilities strategically to prospects and customers Who We're Looking For * Must be fluent in Italian and English * Must have the desire to work in a fast-paced, ever-changing environment with passion and enthusiasm for Altium Corporate Goals, Visions, Products, and Solutions * Must be proficient with Altium Designer or similar tools * Must be experienced in technical content creation, technical demonstrations and presenting technical materials * Must possess excellent group and interpersonal communication skills * A solid understanding of PCB Design, Data Management, and Cloud Solutions * Experience with PCB Simulation & Analysis (SPICE, Signal Integrity, Power Integrity) is desirable * Ability to match the business needs and drivers with the correct technical solution * Ability to perform mid-level Application Engineering, Support, and Sales functions as needed * Ability to prioritize and perform required tasks and initiatives proactively without direct supervision * Multilingual is a plus * Willingness and ability to travel with short notice Benefits Private medical insurance 100% covered for employee and family members nilo.health, mental health and wellbeing support Remote working abroad program Professional development support and resources Employee referral program Flexible working arrangements available based on role and location Home internet allowance Monthly lunch allowance for full-time employees Free snacks and drinks in the office English language course fee assistance ️ Annual Leave Allowance 23 days vacation Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Learn more about why a career at Altium is an opportunity like no other: ******************************************* ️ Altium Benefits: ************************************** Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote currently residing in the USA. The Solution Architect is responsible for strategically designing and deploying Product Lifecycle Management (PLM) solutions that align with customer needs and drive business outcomes. This role involves understanding complex business challenges, translating them into actionable requirements, defining solution strategies, and leading project teams to successful implementation. Working closely with both business and technical stakeholders, the Solution Architect ensures that solutions are aligned with customer goals and organizational capabilities. In addition to implementation leadership, the Solution Architect supports pre-sales efforts and business development initiatives. As a subject matter expert, the Solution Architect provides technical guidance to customers and serves as a leader within EAC, offering direction and support to project teams and cross-functional groups. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Technical Leadership & Collaboration Lead customer teams by fostering collaboration across departments, sharing knowledge, and providing strong technical leadership throughout the solution lifecycle. Act as a trusted advisor to both internal teams and external clients, leveraging subject matter expertise to design and implement innovative PLM solutions that drive customer success. Guide and coordinate cross-functional teams during project execution, ensuring alignment, timely delivery, and achievement of defined outcomes. Solution Design & Architecture Design comprehensive PLM solution strategies, including system architecture, hardware, and software components, tailored to meet customer-specific goals and environments. Identify and analyze customer challenges, translating business needs into clear technical requirements and scalable solutions. Collaborate with sales, business development, and technology teams to ensure proposed solutions align with both customer expectations and organizational capabilities. Data Management & Migration Lead and execute data mapping and migration activities to ensure accurate, consistent, and seamless data transfer between systems. Document data mapping structures, transformation rules, migration strategies, and supporting technical details to ensure transparency and repeatability. Provide training and support to stakeholders on working with data in the new system, promoting user adoption and effective utilization. Enablement & Continuous Improvement Deliver ongoing support and mentorship to project teams and stakeholders, continuously improving processes and technical standards. Contribute to internal knowledge-sharing initiatives and process refinement based on project insights and customer feedback. Additional Responsibilities Perform other duties as assigned, based on evolving company needs and strategic priorities. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's or Master's degree in a technical field such as Computer Science, Management Information Systems (MIS), or Engineering. Minimum of 5 years of relevant experience required; 10+ years preferred in a similar Solution Architect or technical consulting role. Technical Expertise Proven experience with PLM solutions, including infrastructure design (hardware, software, networking) and data management. Hands-on experience with PTC technologies, including Windchill, ThingWorx, and Creo. Proficiency in modern web technologies and programming languages such as JavaScript, Java, JSON, XML, HTML, CSS, PHP, RESTful APIs, C, C++, and SQL. Familiarity with UI/UX design principles and experience in designing and implementing user-friendly interfaces. Preferred experience with ERP connectors and integration with enterprise systems. Experience with cloud platforms such as Google Cloud, Microsoft Azure, and Amazon Web Services (AWS). Solid understanding of database concepts, data modeling, data connectivity, and data shaping. Professional Skills Exceptional verbal, written, and interpersonal communication skills, with the ability to explain technical concepts to non-technical stakeholders. Strong organizational skills, self-motivation, and the ability to work independently while managing multiple priorities and deadlines in a fast-paced environment. Demonstrated ability to remain effective and composed under pressure and in time-sensitive situations. High degree of collaboration and accountability, with a focus on delivering consistent, high-quality results. Additional Information COMPENSATION Base Annual Salary is $103K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to travel to sites throughout North America as needed. Some overnight travel will be required. Ability to stand for long periods of time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. * Constant innovation has created a transformative technology, unique in its space * More than 30,000 companies and 100,000 electronics engineers worldwide use Altium * We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations. A day in the life of our Enterprise Implementation Manager: * Project manage the PLM modules of the customer's deployment plan. * Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES. * Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer. * Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support. * Build excellent customer relationships, and influence the adoption of recommended best practices. Who We're Looking For * Expertise in PTC Windchill, Siemens Teamcenter, Arena required * Deep technical knowledge of PLM systems and integration challenges * 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus * Must be able to engage customers at both a business and technical level * Must be results-oriented and highly effective in a matrix organization while working remotely * Able to travel 30% * Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience United States Benefits Medical, Dental, Vision Plans and HSA and FSA accounts ️ Basic Life and AD&D insurance; disability coverage where applicable Retirement 401(k) Plan Option with Altium match Employee Assistance Program Paid holidays plus a "Choice Day" off per quarter ️ Paid time-off on arising schedule upon key milestones Sick time for Dr. appointments or family health needs Family medical, maternity, paternity, and military leave Flexible working arrangements available based on role and location Employee referral program Home internet allowance Remote working abroad program Professional development support and resources Free lunch, snacks, and drinks in the office Free parking The salary range for this role is $139,000-$159,000 OTE. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Learn more about why a career at Altium is an opportunity like no other: ******************************************* ️ Altium Benefits: ************************************** Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 28 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - The position is hybrid located in Minneapolis, MN. You must be able to work in a hybrid capacity upon hire. The Business Operations Specialist plays a critical role in ensuring operational excellence and seamless customer experiences. This individual is responsible for managing the processing and fulfillment of software, service, and training orders, while ensuring accuracy and compliance with internal policies. In addition to order management, the role involves maintaining and updating customer accounts, supporting billing and subscription operations, and collaborating cross-functionally to resolve issues and streamline processes. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Order and Contract Management (Primary Focus) Review and process incoming customer orders for accuracy, completeness, and compliance with Sales and Finance guidelines. Consult with Sales on nonstandard deal structures, pricing models, and contract terms. Audit customer contracts and ensure billing systems accurately reflect all contract terms. Participate in resolving complex order issues in partnership with management. Ensure timely and accurate invoices for recurring and usage-based billing models. Maintain high data integrity across CRM systems. Finance Operations & Miscellaneous Conduct credit evaluations for new and prospective customers. Set up, provision, and manage customer accounts in billing and CRM systems. Identify and implement improvements to operational workflows and system automation. Support internal audits and compliance initiatives related to contracts, billing practices, and customer data management. Assist with Accounts Receivable functions as requested. Assist with financial review and special projects as needed. Perform other duties as assigned based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 2 years of experience in a business operations or administrative role, preferably in a SaaS or IT-related environment. Technical Skills Proficiency in Microsoft Word, Excel, and Outlook. Experience with tools such as Salesforce, NetSuite, and Adaptive is strongly preferred. Comfortable working with SaaS billing, CRM, and data reporting tools. Core Competencies Excellent organizational skills with a strong attention to detail and accuracy. Demonstrated ability to work independently, resolve issues, and escalate appropriately when needed. Analytical thinking and experience creating or interpreting custom reports. Ability to coordinate across multiple departments and manage time-sensitive workflows. Must have excellent verbal, written, and interpersonal communication skills. Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals. Ability to perform consistently with high collaboration and output. Additional Information COMPENSATION Base Annual Salary is $58 K for this salaried, exempt Full-Time hybrid position(2-3 days in office) BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

⚡️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry About the role: We are looking for a Manager, Cloud Security and Compliance who will oversee the adherence of Cloud Business unit policies and monitor the processes, and regulatory systems that govern Altium's activities to ensure smooth operations and minimize risks. A day in the life of our Manager, Cloud Security and Compliance: You'll establish compliance standards and improve the design of our internal control structures in Cloud Business Unit Work with other senior managers to develop corporate governance guidelines Minimize legal risks by complying with legal requirements, enforcing regulations, and understanding legislation Develop compliance organizational strategies with information, analysis, and recommendations on strategic direction; ensure functional and organizational objectives align Align financial resources, develop action plans, analyze results and initiate corrections, and minimize the impact of variances Create training, coaching, counseling, disciplinary, and communication programs to support compliance across the organization Develop state-of-the-art compliance programs that attract new clients Enhance our compliance and organizational reputation by bringing recognition to the company and leadership to the industry Stay current on compliance matters through educational opportunities, publications, and professional organizations Who We're Looking For BA or BS in business management, or a similar field 8+ years of compliance experience, preferably in a financial environment Strong understanding of regulatory frameworks with experience developing legal compliance standards Managerial and leadership experience preferred International Compliance Association (ICA) certification required; Certified Securities Compliance Professional (CSCP) is a strong plus Familiar with process improvement methods Able to both embrace complexity and attend to details Skilled in critical thinking, problem-solving, project management, and strategic planning Excellent in verbal communication and creating documentation The salary range for this role is $240,000 - $260,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. Our Benefits 🏥 Medical, Dental, Vision Plans and HSA and FSA accounts ❤️ Basic Life and AD&D insurance; disability coverage where applicable 🌅 Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program 🏖 Paid holidays plus a “Choice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones 🤒 Sick time for Dr. appointments or family health needs 👶 Family medical, maternity, paternity, and military leave 🥳 Employee referral program 🌍 Remote working abroad program 📚 Professional development support and resources 🥪 Free lunch, snacks, and drinks in the office 🚗 Free parking 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 💡 Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** 👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote and open to candidates currently residing in the USA. The Senior Solutions Architect serves as a strategic leader responsible for defining, designing, and delivering complex Product Lifecycle Management (PLM) and digital transformation solutions that drive measurable business outcomes for EAC customers. This role goes beyond solution delivery - providing thought leadership, architectural governance, and mentorship across teams. The Senior Solutions Architect acts as a trusted advisor to executive stakeholders, aligning technology initiatives with business strategy, ensuring scalability, sustainability, and innovation in every engagement. Partnering closely with sales, delivery, and technical teams, the Senior Solutions Architect plays a key role in shaping solution strategy, influencing EAC's service offerings, and advancing internal best practices. This individual leads by example, cultivating technical excellence, knowledge sharing, and customer success across the organization. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Strategic Solution Leadership Define and lead enterprise-level PLM and digital thread architectures that align with customers' strategic objectives and long-term growth. Provide executive-level technical guidance to customers, helping them evaluate, design, and adopt PLM solutions that maximize ROI and operational efficiency. Serve as a key contributor in business development efforts, supporting complex pre-sales engagements and influencing strategic account direction. Lead architecture governance across multiple projects, ensuring consistency, scalability, and alignment with EAC's technical standards. Enterprise Architecture & Solution Design Develop and validate end-to-end solution blueprints, encompassing system architecture, integration frameworks, infrastructure planning, and deployment strategy. Translate complex business challenges into structured, actionable technical solutions that balance innovation, cost, and risk. Partner with cross-functional leaders to ensure proposed solutions meet both customer needs and EAC's delivery capabilities. Drive solution standardization and template development to accelerate future implementations and improve delivery efficiency. Technical Oversight & Mentorship Provide hands-on guidance and technical leadership to project teams throughout solution design, configuration, integration, and deployment phases. Mentor Solution Architects, Solution Development Managers, and technical consultants - fostering professional growth and technical mastery. Promote collaboration, continuous learning, and technical excellence across teams. Data Strategy & Systems Integration Lead enterprise-level data architecture planning, integration design, and migration strategies between PLM and other enterprise systems (ERP, MES, CRM). Oversee the execution of data mapping, transformation, and validation to ensure accuracy, integrity, and performance. Advocate for data governance best practices and system interoperability standards across all solutions. Innovation & Continuous Improvement Drive continuous improvement of solution delivery methodologies, architecture standards, and internal processes. Stay ahead of emerging technologies and market trends, assessing their impact on EAC's service offerings and customers' digital transformation journeys. Represent EAC as a subject matter expert at industry events, webinars, and partner engagements. Additional Responsibilities Perform other duties as assigned to support evolving company goals and strategic initiatives. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. 10+ years of relevant experience in solution architecture, enterprise consulting, or technical leadership roles. Proven success leading large-scale PLM or digital transformation programs for enterprise clients. Demonstrated experience influencing executive stakeholders and shaping strategic technology direction. Technical Expertise Deep expertise in PLM ecosystems, including architecture design, data management, and systems integration. Extensive hands-on experience with PTC technologies - particularly Windchill, ThingWorx, and Creo. Proficiency in enterprise integration (RESTful APIs, middleware, ERP connectors, and web services). Strong command of modern development frameworks and technologies (Java, JavaScript, SQL, JSON, XML, HTML, C/C++). Solid understanding of cloud platforms (AWS, Azure, Google Cloud) and hybrid deployment models. Familiarity with UX/UI principles, solution performance optimization, and scalable deployment patterns. Professional Skills Exceptional leadership, presentation, and communication skills - capable of translating complex technical concepts into clear business value. Strategic thinker with strong business acumen and the ability to align solutions with organizational goals. Collaborative, adaptable, and confident working in dynamic, cross-functional environments. Proven ability to guide and develop technical talent while maintaining accountability for outcomes. Additional Information COMPENSATION Base Annual Salary is $120,000 for this salaried, exempt Full-Time position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses/KPIs Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events or customers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote and applicant must be currently residing in the USA. The Solution Development Manager (SDM) acts as the key liaison between Sales and Services Delivery, driving service opportunities from concept through successful project completion. This role is responsible for scoping solutions, developing Statements of Work (SOWs), and ensuring alignment of business needs with technical deliverables. The SDM partners closely with customers and internal teams to deliver creative, risk-aware solutions that achieve client success and support company growth. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Client Engagement & Sales Enablement Partner with Sales and Account Management to identify, scope, and sell services opportunities. Build and maintain strong client relationships as a trusted advisor. Translate customer business needs into technical deliverables, proposals, and SOWs. Contributes to the service sales quota and overall business growth. Project Scoping & Delivery Support Coordinate resources to scope opportunities, secure approvals/funding, and develop project documentation. Ensure smooth transitions from Sales to Services Delivery, participating in status meetings through project closure. Support solution areas including implementation, engineering, education/training, and consulting. Provide customer feedback to influence future service offerings and product alignment. Developing client roadmaps for ongoing projects. Leadership & Continuous Improvement Serve as a subject matter expert in solution development, guiding both customers and internal teams on best practices. Contribute to continuous improvement of solution development processes, templates, and methodologies. Collaborate with Marketing and Sales on service messaging, case studies, and thought leadership. Mentor colleagues to strengthen solution development capabilities across the organization. Conduct Windchill technical assessments in partnership with sales teams and clients to align solutions with business needs. Perform other duties as assigned, based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's or Master's degree in Business, IT, or Engineering (or equivalent experience). 2+ years in services sales or 5+ years in IT, engineering, or related environments. Must have prior experience with PTC products (Windchill, Creo). Skills & Competencies Strong communication, presentation, and relationship-building skills. Excellent problem-solving, organizational, and prioritization abilities. Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. Financial acumen with ability to estimate project costs. Experience with contract negotiation and risk management in services engagements. Technical Knowledge Familiarity with Product Lifecycle Management (PLM) tools and engineering processes. Working knowledge of IT environments, including infrastructure, security, and system compatibility. Project management certification (PMP, PMI-ACP, or similar) a plus. Background in pre-sales, solution architecture, or consulting strongly preferred. Key Success Factors Customer Focus - Builds trust and credibility by understanding client needs and delivering solutions that create value. Solution Mindset - Balances business, technical, and financial factors to craft practical, innovative solutions. Collaboration - Works seamlessly across Sales, Services, and Delivery teams to achieve shared goals. Adaptability - Thrives in a fast-paced, evolving environment with shifting priorities and client needs. Execution Excellence - Consistently meets deadlines, manages details, and drives opportunities to successful outcomes. Additional Information COMPENSATION Base Annual Salary is $105K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Qualify for annual Company trip Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to travel to sites throughout North America as needed. Overnight travel will be required (25%). Ability to stand for long periods of time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This opportunity is open to candidates working remotely within the United States. EAC is seeking a Managed Services Consultant to join our growing team of technical experts supporting our customers' PTC Windchill environments. In this role, you'll deliver proactive system monitoring, maintenance, and troubleshooting to ensure optimal performance and reliability across multiple customer environments. Working remotely, you'll serve as a trusted advisor-resolving technical issues, managing upgrades and patches, and driving continuous improvement in alignment with service level agreements (SLAs). This is an excellent opportunity for a technically driven professional who enjoys solving complex challenges, collaborating with customers, and working in a dynamic, service-oriented environment. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. System Administration & Maintenance Provide ongoing remote administration and technical support for multiple customer Windchill environments, ensuring optimal system uptime and performance. Monitor system health, logs, and metrics to proactively identify and resolve issues before customer impact. Execute system maintenance activities including Windchill and Oracle database tuning, patch application, backup verification, and cleanup of unreferenced data. Perform system upgrades, maintenance builds, and configuration updates following documented processes and within approved change windows. Customer Support & Issue Resolution Manage and resolve customer support requests through EAC's ticketing and incident management systems (e.g., Jira, ServiceNow), ensuring timely updates and closure in accordance with SLAs. Communicate regularly with customers regarding incident status, maintenance schedules, and recommended improvements. Document technical procedures, issue resolutions, and environment changes to maintain a complete and auditable service record. Collaboration & Reporting Collaborate with internal teams-including Solutions Architects, Technical Leads, and Customer Success-to deliver seamless service and knowledge sharing. Provide detailed monthly performance reports, system insights, and proactive recommendations for continuous improvement. Contribute to internal process and tool enhancements to improve efficiency and consistency across the Managed Services team. Continuous Improvement & Professional Development Stay current on PTC Windchill, CAD integration tools, and Managed Services best practices to support innovation and quality of service delivery. Participate in internal training sessions, team meetings, and process reviews to enhance service quality and technical proficiency. Perform additional duties as assigned in support of EAC's Managed Services and customer success initiatives. Additional Responsibilities Perform other duties as assigned to support evolving company goals and strategic initiatives. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. 2+ years of experience administering PTC Windchill or similar PLM solutions preferred. Experience with system administration (CAD, IT infrastructure, data management, or database administration). Prior exposure to PTC Windchill PDMLink, ProjectLink, or related tools strongly preferred. Experience managing Windows and/or Linux servers, including troubleshooting and performance tuning. Familiarity with Oracle or SQL Server databases, scripting, and automation tools a plus. Skills & Competencies Applicants must reside in the U.S. and meet Federal Contractor eligibility requirements. Strong understanding of Product Data Management (PDM) and Product Lifecycle Management (PLM) concepts. Solid technical troubleshooting and analytical skills with attention to detail. Excellent communication and customer service skills, capable of translating technical information clearly to non-technical stakeholders. Highly organized and capable of managing multiple priorities in a remote, fast-paced environment. Ability to work occasional evenings, overnights, or weekends as required by customer maintenance schedules. Collaborative mindset with the ability to contribute to a high-performing, customer-focused team. Additional Information COMPENSATION Base Annual Salary is $81,000 for this salaried, exempt Full-Time position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses/KPIs Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events or customers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 28 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - The position is hybrid located in Minneapolis, MN. You must be able to work in a hybrid capacity upon hire. The Business Operations Specialist plays a critical role in ensuring operational excellence and seamless customer experiences. This individual is responsible for managing the processing and fulfillment of software, service, and training orders, while ensuring accuracy and compliance with internal policies. In addition to order management, the role involves maintaining and updating customer accounts, supporting billing and subscription operations, and collaborating cross-functionally to resolve issues and streamline processes. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Order and Contract Management (Primary Focus) Review and process incoming customer orders for accuracy, completeness, and compliance with Sales and Finance guidelines. Consult with Sales on nonstandard deal structures, pricing models, and contract terms. Audit customer contracts and ensure billing systems accurately reflect all contract terms. Participate in resolving complex order issues in partnership with management. Ensure timely and accurate invoices for recurring and usage-based billing models. Maintain high data integrity across CRM systems. Finance Operations & Miscellaneous Conduct credit evaluations for new and prospective customers. Set up, provision, and manage customer accounts in billing and CRM systems. Identify and implement improvements to operational workflows and system automation. Support internal audits and compliance initiatives related to contracts, billing practices, and customer data management. Assist with Accounts Receivable functions as requested. Assist with financial review and special projects as needed. Perform other duties as assigned based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 2 years of experience in a business operations or administrative role, preferably in a SaaS or IT-related environment. Technical Skills Proficiency in Microsoft Word, Excel, and Outlook. Experience with tools such as Salesforce, NetSuite, and Adaptive is strongly preferred. Comfortable working with SaaS billing, CRM, and data reporting tools. Core Competencies Excellent organizational skills with a strong attention to detail and accuracy. Demonstrated ability to work independently, resolve issues, and escalate appropriately when needed. Analytical thinking and experience creating or interpreting custom reports. Ability to coordinate across multiple departments and manage time-sensitive workflows. Must have excellent verbal, written, and interpersonal communication skills. Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals. Ability to perform consistently with high collaboration and output. Additional Information COMPENSATION Base Annual Salary is $58 K for this salaried, exempt Full-Time hybrid position(2-3 days in office) BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

⚡️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations. A day in the life of our Enterprise Implementation Manager: Project manage the PLM modules of the customer's deployment plan. Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES. Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer. Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support. Build excellent customer relationships, and influence the adoption of recommended best practices. Who We're Looking For Expertise in PTC Windchill, Siemens Teamcenter, Arena required Deep technical knowledge of PLM systems and integration challenges 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus Must be able to engage customers at both a business and technical level Must be results-oriented and highly effective in a matrix organization while working remotely Able to travel 30% Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience United States Benefits 🏥 Medical, Dental, Vision Plans and HSA and FSA accounts ❤️ Basic Life and AD&D insurance; disability coverage where applicable 🌅 Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program 🏖 Paid holidays plus a “Choice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones 🤒 Sick time for Dr. appointments or family health needs 👶 Family medical, maternity, paternity, and military leave 🏡 Flexible working arrangements available based on role and location 🥳 Employee referral program 🖥 Home internet allowance 🌍 Remote working abroad program 📚 Professional development support and resources 🥪 Free lunch, snacks, and drinks in the office 🚗 Free parking The salary range for this role is $139,000-$159,000 OTE . Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 💡 Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** 👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote currently residing in the USA. The Solution Architect is responsible for strategically designing and deploying Product Lifecycle Management (PLM) solutions that align with customer needs and drive business outcomes. This role involves understanding complex business challenges, translating them into actionable requirements, defining solution strategies, and leading project teams to successful implementation. Working closely with both business and technical stakeholders, the Solution Architect ensures that solutions are aligned with customer goals and organizational capabilities. In addition to implementation leadership, the Solution Architect supports pre-sales efforts and business development initiatives. As a subject matter expert, the Solution Architect provides technical guidance to customers and serves as a leader within EAC, offering direction and support to project teams and cross-functional groups. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Technical Leadership & Collaboration Lead customer teams by fostering collaboration across departments, sharing knowledge, and providing strong technical leadership throughout the solution lifecycle. Act as a trusted advisor to both internal teams and external clients, leveraging subject matter expertise to design and implement innovative PLM solutions that drive customer success. Guide and coordinate cross-functional teams during project execution, ensuring alignment, timely delivery, and achievement of defined outcomes. Solution Design & Architecture Design comprehensive PLM solution strategies, including system architecture, hardware, and software components, tailored to meet customer-specific goals and environments. Identify and analyze customer challenges, translating business needs into clear technical requirements and scalable solutions. Collaborate with sales, business development, and technology teams to ensure proposed solutions align with both customer expectations and organizational capabilities. Data Management & Migration Lead and execute data mapping and migration activities to ensure accurate, consistent, and seamless data transfer between systems. Document data mapping structures, transformation rules, migration strategies, and supporting technical details to ensure transparency and repeatability. Provide training and support to stakeholders on working with data in the new system, promoting user adoption and effective utilization. Enablement & Continuous Improvement Deliver ongoing support and mentorship to project teams and stakeholders, continuously improving processes and technical standards. Contribute to internal knowledge-sharing initiatives and process refinement based on project insights and customer feedback. Additional Responsibilities Perform other duties as assigned, based on evolving company needs and strategic priorities. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's or Master's degree in a technical field such as Computer Science, Management Information Systems (MIS), or Engineering. Minimum of 5 years of relevant experience required; 10+ years preferred in a similar Solution Architect or technical consulting role. Technical Expertise Proven experience with PLM solutions, including infrastructure design (hardware, software, networking) and data management. Hands-on experience with PTC technologies, including Windchill, ThingWorx, and Creo. Proficiency in modern web technologies and programming languages such as JavaScript, Java, JSON, XML, HTML, CSS, PHP, RESTful APIs, C, C++, and SQL. Familiarity with UI/UX design principles and experience in designing and implementing user-friendly interfaces. Preferred experience with ERP connectors and integration with enterprise systems. Experience with cloud platforms such as Google Cloud, Microsoft Azure, and Amazon Web Services (AWS). Solid understanding of database concepts, data modeling, data connectivity, and data shaping. Professional Skills Exceptional verbal, written, and interpersonal communication skills, with the ability to explain technical concepts to non-technical stakeholders. Strong organizational skills, self-motivation, and the ability to work independently while managing multiple priorities and deadlines in a fast-paced environment. Demonstrated ability to remain effective and composed under pressure and in time-sensitive situations. High degree of collaboration and accountability, with a focus on delivering consistent, high-quality results. Additional Information COMPENSATION Base Annual Salary is $103K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to travel to sites throughout North America as needed. Some overnight travel will be required. Ability to stand for long periods of time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote and applicant must be currently residing in the USA. The position has a specific focus on oversight to software Service Delivery and Implementation. The Vice President of Customer Success is a key member of the PTC Business Unit executive leadership team, responsible for shaping and executing strategies that drive customer satisfaction, retention, and growth. This role focuses on the Client Services departments and provides strategic direction and operational oversight to ensure consistent, world-class client experiences. You'll be charged with growing our services business, improving our customer experience, and aligning delivery performance with our ambitious goals. The ideal candidate is a proven leader who can build, optimize, and champion our full range of service delivery offerings while ensuring alignment with company objectives for excellence and long-term success. This isn't just a leadership role - it's a strategic, high-ownership position with a seat at the PTC Business Unit executive table. You'll be charged with growing our services business, improving our customer experience, and aligning delivery performance with our ambitious goals. If you are passionate about operational excellence, customer success, and strategic growth, this is the opportunity for you. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Strategic Leadership Serve as a key member of the PTC Business Unit executive team, contributing to strategic planning and execution across all service functions. Define and refine our services portfolio to align with evolving market needs and customer demands. Develop long-range plans for service delivery excellence, customer retention, and recurring revenue growth. Resource allocation and accountability - ensure that the departmental budget is aligned with organizational goals and objectives. Customer Success & Business Development Oversee customer success initiatives and post-sales execution to ensure measurable outcomes and satisfaction. Foster deep, trusted relationships with enterprise customers, enabling expansion and ability to create a customer experience reference. Partner with sales leadership to shape go-to-market strategies and ensure seamless handoffs from pre-sales to delivery. Service Operations & Execution Own the full lifecycle of service delivery: project implementation, customer success, enablement, and support. Build scalable processes and delivery frameworks that drive quality, margin, and velocity. Implement and monitor key performance indicators (KPIs) across utilization, margin, delivery timelines, and customer satisfaction. Work collaboratively and cross-functionally with other departments and leadership to ensure alignment and efficiency in serving clients. Advocate and promote a positive work environment. Team Development & Culture Lead, mentor, and grow a high-performing team of service managers, project leaders, solution architects, and implementation specialists. Establish a culture of accountability, innovation, and continuous improvement across the delivery organization. Champion professional development and career progression for all service personnel. Provide leadership to support staff, including discipline, conducting interviews for potential new hires, establishing staffing structure, and providing mentorship and resources to achieve company goals. Perform other duties as assigned, based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. What You Bring 10+ years of progressive leadership experience managing teams within enterprise software services, (preferably with PLM, IoT, AR, and cloud/SaaS platforms) with proven success leading and developing teams, managing direct reports, and handling performance/disciplinary responsibilities. Proven success managing P&L, building high-margin service offerings, and scaling delivery operations. Strong financial and analytical acumen - able to model, forecast, and drive profitable growth. Outstanding client-facing skills and the ability to influence stakeholders from the plant floor to the boardroom. Background in both technical delivery and strategic business development. Bachelor's degree required (Business, Engineering, or related). MBA or equivalent experience preferred. Core Skills & Attributes Strong commitment to confidentiality and professionalism when handling sensitive employee and business information. Excellent verbal, written, and interpersonal communication skills. Ability to work with time-sensitive deadlines, multi-task, and meet project and corporate goals while working in stressful situations. Strong organizational skills with the ability to work independently with focus and discipline to achieve customer and company goals. Experience in strategic planning and execution, with a focus on continuous improvement and operational efficiency. Demonstrated ability to perform consistently with high collaboration, leadership, and output. Availability to work evenings, overnights, and weekends as required by contract obligations or company needs. Additional Information COMPENSATION Base Annual Salary is $150K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Qualify for annual Company trip Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to travel to sites throughout North America as needed. Overnight travel will be required (25%). Ability to stand for long periods of time. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This opportunity is open to candidates working remotely within the United States. EAC is seeking a Managed Services Consultant to join our growing team of technical experts supporting our customers' PTC Windchill environments. In this role, you'll deliver proactive system monitoring, maintenance, and troubleshooting to ensure optimal performance and reliability across multiple customer environments. Working remotely, you'll serve as a trusted advisor-resolving technical issues, managing upgrades and patches, and driving continuous improvement in alignment with service level agreements (SLAs). This is an excellent opportunity for a technically driven professional who enjoys solving complex challenges, collaborating with customers, and working in a dynamic, service-oriented environment. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. System Administration & Maintenance Provide ongoing remote administration and technical support for multiple customer Windchill environments, ensuring optimal system uptime and performance. Monitor system health, logs, and metrics to proactively identify and resolve issues before customer impact. Execute system maintenance activities including Windchill and Oracle database tuning, patch application, backup verification, and cleanup of unreferenced data. Perform system upgrades, maintenance builds, and configuration updates following documented processes and within approved change windows. Customer Support & Issue Resolution Manage and resolve customer support requests through EAC's ticketing and incident management systems (e.g., Jira, ServiceNow), ensuring timely updates and closure in accordance with SLAs. Communicate regularly with customers regarding incident status, maintenance schedules, and recommended improvements. Document technical procedures, issue resolutions, and environment changes to maintain a complete and auditable service record. Collaboration & Reporting Collaborate with internal teams-including Solutions Architects, Technical Leads, and Customer Success-to deliver seamless service and knowledge sharing. Provide detailed monthly performance reports, system insights, and proactive recommendations for continuous improvement. Contribute to internal process and tool enhancements to improve efficiency and consistency across the Managed Services team. Continuous Improvement & Professional Development Stay current on PTC Windchill, CAD integration tools, and Managed Services best practices to support innovation and quality of service delivery. Participate in internal training sessions, team meetings, and process reviews to enhance service quality and technical proficiency. Perform additional duties as assigned in support of EAC's Managed Services and customer success initiatives. Additional Responsibilities Perform other duties as assigned to support evolving company goals and strategic initiatives. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. 2+ years of experience administering PTC Windchill or similar PLM solutions preferred. Experience with system administration (CAD, IT infrastructure, data management, or database administration). Prior exposure to PTC Windchill PDMLink, ProjectLink, or related tools strongly preferred. Experience managing Windows and/or Linux servers, including troubleshooting and performance tuning. Familiarity with Oracle or SQL Server databases, scripting, and automation tools a plus. Skills & Competencies Applicants must reside in the U.S. and meet Federal Contractor eligibility requirements. Strong understanding of Product Data Management (PDM) and Product Lifecycle Management (PLM) concepts. Solid technical troubleshooting and analytical skills with attention to detail. Excellent communication and customer service skills, capable of translating technical information clearly to non-technical stakeholders. Highly organized and capable of managing multiple priorities in a remote, fast-paced environment. Ability to work occasional evenings, overnights, or weekends as required by customer maintenance schedules. Collaborative mindset with the ability to contribute to a high-performing, customer-focused team. Additional Information COMPENSATION Base Annual Salary is $81,000 for this salaried, exempt Full-Time position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses/KPIs Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events or customers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - This position is remote and open to candidates currently residing in the USA. The Senior Solutions Architect serves as a strategic leader responsible for defining, designing, and delivering complex Product Lifecycle Management (PLM) and digital transformation solutions that drive measurable business outcomes for EAC customers. This role goes beyond solution delivery - providing thought leadership, architectural governance, and mentorship across teams. The Senior Solutions Architect acts as a trusted advisor to executive stakeholders, aligning technology initiatives with business strategy, ensuring scalability, sustainability, and innovation in every engagement. Partnering closely with sales, delivery, and technical teams, the Senior Solutions Architect plays a key role in shaping solution strategy, influencing EAC's service offerings, and advancing internal best practices. This individual leads by example, cultivating technical excellence, knowledge sharing, and customer success across the organization. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Strategic Solution Leadership Define and lead enterprise-level PLM and digital thread architectures that align with customers' strategic objectives and long-term growth. Provide executive-level technical guidance to customers, helping them evaluate, design, and adopt PLM solutions that maximize ROI and operational efficiency. Serve as a key contributor in business development efforts, supporting complex pre-sales engagements and influencing strategic account direction. Lead architecture governance across multiple projects, ensuring consistency, scalability, and alignment with EAC's technical standards. Enterprise Architecture & Solution Design Develop and validate end-to-end solution blueprints, encompassing system architecture, integration frameworks, infrastructure planning, and deployment strategy. Translate complex business challenges into structured, actionable technical solutions that balance innovation, cost, and risk. Partner with cross-functional leaders to ensure proposed solutions meet both customer needs and EAC's delivery capabilities. Drive solution standardization and template development to accelerate future implementations and improve delivery efficiency. Technical Oversight & Mentorship Provide hands-on guidance and technical leadership to project teams throughout solution design, configuration, integration, and deployment phases. Mentor Solution Architects, Solution Development Managers, and technical consultants - fostering professional growth and technical mastery. Promote collaboration, continuous learning, and technical excellence across teams. Data Strategy & Systems Integration Lead enterprise-level data architecture planning, integration design, and migration strategies between PLM and other enterprise systems (ERP, MES, CRM). Oversee the execution of data mapping, transformation, and validation to ensure accuracy, integrity, and performance. Advocate for data governance best practices and system interoperability standards across all solutions. Innovation & Continuous Improvement Drive continuous improvement of solution delivery methodologies, architecture standards, and internal processes. Stay ahead of emerging technologies and market trends, assessing their impact on EAC's service offerings and customers' digital transformation journeys. Represent EAC as a subject matter expert at industry events, webinars, and partner engagements. Additional Responsibilities Perform other duties as assigned to support evolving company goals and strategic initiatives. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. 10+ years of relevant experience in solution architecture, enterprise consulting, or technical leadership roles. Proven success leading large-scale PLM or digital transformation programs for enterprise clients. Demonstrated experience influencing executive stakeholders and shaping strategic technology direction. Technical Expertise Deep expertise in PLM ecosystems, including architecture design, data management, and systems integration. Extensive hands-on experience with PTC technologies - particularly Windchill, ThingWorx, and Creo. Proficiency in enterprise integration (RESTful APIs, middleware, ERP connectors, and web services). Strong command of modern development frameworks and technologies (Java, JavaScript, SQL, JSON, XML, HTML, C/C++). Solid understanding of cloud platforms (AWS, Azure, Google Cloud) and hybrid deployment models. Familiarity with UX/UI principles, solution performance optimization, and scalable deployment patterns. Professional Skills Exceptional leadership, presentation, and communication skills - capable of translating complex technical concepts into clear business value. Strategic thinker with strong business acumen and the ability to align solutions with organizational goals. Collaborative, adaptable, and confident working in dynamic, cross-functional environments. Proven ability to guide and develop technical talent while maintaining accountability for outcomes. Additional Information COMPENSATION Base Annual Salary is $120,000 for this salaried, exempt Full-Time position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses/KPIs Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events or customers. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 28 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: ******************************* POSITION OVERVIEW - The position is hybrid located in Minneapolis, MN. You must be able to work in a hybrid capacity upon hire. The Business Operations Specialist plays a critical role in ensuring operational excellence and seamless customer experiences. This individual is responsible for managing the processing and fulfillment of software, service, and training orders, while ensuring accuracy and compliance with internal policies. In addition to order management, the role involves maintaining and updating customer accounts, supporting billing and subscription operations, and collaborating cross-functionally to resolve issues and streamline processes. Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Order and Contract Management (Primary Focus) Review and process incoming customer orders for accuracy, completeness, and compliance with Sales and Finance guidelines. Consult with Sales on nonstandard deal structures, pricing models, and contract terms. Audit customer contracts and ensure billing systems accurately reflect all contract terms. Participate in resolving complex order issues in partnership with management. Ensure timely and accurate invoices for recurring and usage-based billing models. Maintain high data integrity across CRM systems. Finance Operations & Miscellaneous Conduct credit evaluations for new and prospective customers. Set up, provision, and manage customer accounts in billing and CRM systems. Identify and implement improvements to operational workflows and system automation. Support internal audits and compliance initiatives related to contracts, billing practices, and customer data management. Assist with Accounts Receivable functions as requested. Assist with financial review and special projects as needed. Perform other duties as assigned based on company needs. Qualifications An equivalent combination of education, training and experience will be considered. Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 2 years of experience in a business operations or administrative role, preferably in a SaaS or IT-related environment. Technical Skills Proficiency in Microsoft Word, Excel, and Outlook. Experience with tools such as Salesforce, NetSuite, and Adaptive is strongly preferred. Comfortable working with SaaS billing, CRM, and data reporting tools. Core Competencies Excellent organizational skills with a strong attention to detail and accuracy. Demonstrated ability to work independently, resolve issues, and escalate appropriately when needed. Analytical thinking and experience creating or interpreting custom reports. Ability to coordinate across multiple departments and manage time-sensitive workflows. Must have excellent verbal, written, and interpersonal communication skills. Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals. Ability to perform consistently with high collaboration and output. Additional Information COMPENSATION Base Annual Salary is $58 K for this salaried, exempt Full-Time hybrid position(2-3 days in office) BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Some overnight travel may be required for corporate events. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

**⚡️ Why Altium?** Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. + Constant innovation has created a transformative technology, unique in its space + More than 30,000 companies and 100,000 electronics engineers worldwide use Altium + We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations. **A day in the life of our Enterprise Implementation Manager:** + Project manage the PLM modules of the customer's deployment plan. + Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES. + Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer. + Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support. + Build excellent customer relationships, and influence the adoption of recommended best practices. **Who We're Looking For** + Expertise in **PTC Windchill, Siemens Teamcenter, Arena** required + Deep technical knowledge of PLM systems and integration challenges + 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus + Must be able to engage customers at both a business and technical level + Must be results-oriented and highly effective in a matrix organization while working remotely + Able to travel 30% + Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience **United States Benefits** Medical, Dental, Vision Plans and HSA and FSA accounts ❤️ Basic Life and AD&D insurance; disability coverage where applicable Retirement 401(k) Plan Option with Altium match Employee Assistance Program Paid holidays plus a "Choice Day" off per quarter ✈️ Paid time-off on arising schedule upon key milestones Sick time for Dr. appointments or family health needs Family medical, maternity, paternity, and military leave Flexible working arrangements available based on role and location Employee referral program Home internet allowance Remote working abroad program Professional development support and resources Free lunch, snacks, and drinks in the office Free parking _The salary range for this role is_ **_$139,000-$159,000 OTE_** _. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location._ ** Also, we would like you to know** **We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.** ** Learn more about why a career at Altium is an opportunity like no other:** ******************************************* **✈️ Altium Benefits** **:** ************************************** ** Are you already an Altium employee?** Please apply directly through our internal Greenhouse job board. (**************************** If you have questions, please contact HR.