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Eagle Brook Church Remote jobs - 130 jobs

  • Director of Customer Service

    Blue Cross Blue Shield of Minnesota 4.8company rating

    Eagan, MN jobs

    About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have The Director of Customer Service is responsible for elevating customer service operations to world-class standards-driving excellence, strategic impact, and stakeholder value. You'll lead with a sharp focus on performance, managing offshore vendor partnerships with precision and accountability. With a passion for developing high-performing teams, you'll champion talent growth while shaping service strategies that fuel innovation. As a key voice for Customer Service, you'll influence enterprise initiatives and collaborate closely with P&L leaders to deliver exceptional results. Your Responsibilities Leads the execution of service operations strategies to deliver exceptional, cost-effective customer experiences. Develops and drives performance metrics that ensure alignment with corporate goals, regulatory standards, and service-level commitments. Optimizes resource allocation and workforce planning to maintain optimal staffing levels across service areas, collaborating with key stakeholders to support enterprise-wide objectives. Partners with account management teams to strengthen customer relationships and deliver tailored service solutions that drive satisfaction and retention. Champions cross-functional initiatives to identify and implement technology and process innovations that enhance operational efficiency and accuracy Serves as the voice of the customer on enterprise initiatives, ensuring service capabilities align with member needs and business objectives. Inspires and develops high-performing teams, fostering a culture of accountability, continuous improvement, and achievement of performance goals across the service center. Leads talent development and succession planning, implementing programs that build bench strength and prepare future leaders. Oversees departmental operations, including recruitment, onboarding, and compliance with EEO and Affirmative Action standards. Drives employee performance and engagement through coaching, career development, policy leadership, and effective cost and behavior management. Required Skills and Experience Accepting this position at BCBSMN requires signing an Employee Confidentiality, Intellectual Property Assignment and Restrictive Covenants Agreement as a condition of employment. 7+ years of related professional experience, with 3+ years of management experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Call Center experience required including familiarity with CRM and call center software Track record of exceeding customer expectations with a focus on World Class operations and strong commitment to service excellence Demonstrated ability to lead and coordinate offshore service teams with a proven record of enhancing service delivery and reduce costs with a focus on quality assurance, SLA adherence, and operational efficiency. Strong analytical and problem-solving abilities with ability to work in a fast-paced environment Adept at translating complex data into actional strategies that enhance operational efficiency and customer satisfaction Proven track record of meeting and exceeding performance targets Demonstrated ability to develop and execute strategic plans and implement process improvements Skilled in end-to-end project leadership, from planning to execution to stakeholder alignment and delivery Well-developed communication and presentation skills with the ability to build strategic relationships and influence others. Demonstrated expertise in coaching and developing employees to enhance performance, engagement, and career growth High school diploma (or equivalency) and legal authorization to work in the U.S. Preferred Skills and Experience Bachelor's degree or MBA/Master's degree. Previous work experience in service industry, healthcare, or insurance. Previous experience managing vendors with responsibility for contract oversight, performance tracking, issue resolution, and alignment of service-level expectations. Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$117,800.00 - $159,000.00 - $200,200.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
    $117.8k-159k yearly Auto-Apply 14d ago
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  • Account Director Sr - Enterprise CO, TX

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **Location:** Allows for Work From Home in the states of California, Colorado or Texas. Requires at least 50% or more of time conducting sales activities outside of the office. **The Main Responsibilities** -Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. -Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. -Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. -Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. -Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. **What We Look For in a Candidate** Basic Qualifications: -10+ years of industry sales experience. -Minimum skills required to perform in this role. -Attention to detail with good organizational capabilities. -Ability to prioritize with good time management skills. -Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. -Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. -Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications: -Knowledge and understanding of the telecom industry's competitive landscape. -Experience with Salesforce.com. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $148,441 - $197,921in these states: CA TX $141,694 - $188,925 in these states: CO Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LI-LC3 Requisition #: 341143 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $148.4k-197.9k yearly 5d ago
  • Instructional Design Specialist-Remote

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    The Instructional Design Specialist performs a full range of professional duties assisting colleagues with designing and implementing online courses as well as computer training support. The Instructional Design Specialist works with staff to develop new education curriculum (courses, content and materials) and translate existing content to new delivery formats. This position conducts an assessment of needs, designs curriculum for instruction, and implements and follows up with an evaluation of courses and curriculum created. The Instructional Design Specialist will also provide ongoing instructional design and technical expertise for colleagues in the development of web-based projects and online learning opportunities. This includes conceptualizing design options, programs, and deploying them and assisting in assessing education technology products for efficacy on an ongoing basis. The Instructional Design Specialist will also have responsibility for project management and tracking. A bachelor's degree plus 3 to 5 years of related experience is required. Relevant experience being Instructional Design or Learning Technology and prior corporate or healthcare instructional design experience. The Preferred Candidate will have a Master's Degree in Instructional Design or Learning Technology and prior corporate or healthcare instructional design experience. Demonstrated success in curriculum design and development. Knowledge and experience in developing relational and web-based databases is beneficial. Proficiency in standard productivity software, web-based authoring systems, graphics software and multimedia applications. Demonstrated ability to work collaboratively. *This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
    $71k-89k yearly est. Auto-Apply 2d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Saint Paul, MN jobs

    Type: Full Time Pay Range: Negotiable **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** Editorial strategy & governance Develop, implement, and maintain overarching editorial strategy and governance model across owned channels Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives Partner with Brand and Campaign teams to draft and execute content strategies Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals Content planning & operations Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions Performance & reporting Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement Contribute to insights that inform ongoing improvements to social content and strategy Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality Skilled at managing input and alignment across multiple stakeholders Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives Deep understanding of how content performs across web, social, and owned platforms Ability to interpret engagement data to refi ne editorial direction and inform strategy Thrives in a fast-paced, evolving environment where priorities shift quickly Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** Minimum of 7 years of experience in editorial strategy, content marketing, or communications Proven experience managing multi-channel content programs Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management Possess an entrepreneurial attitude and a genuine passion for the Web3 space TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople<>Dreamtek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and without regard to any other status protected under federal, state, or local law.
    $77k-109k yearly est. 15d ago
  • Internal Communications Associate Editor

    Blue Cross Blue Shield of Minnesota 4.8company rating

    Eagan, MN jobs

    About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have As the Internal Communications Associate Editor, you will serve as a primary writer, in-house reporter, day-to-day editor, and content creator for the company intranet, reaching a workforce of more than 3,000. This role ensures all Blue Cross associates have access to clear, engaging, and timely content that supports company culture; builds business acumen; clarifies company priorities; and fosters collaboration and knowledge sharing. Creative development responsibilities include long-range editorial calendar planning; daily company news writing; and building relationships with business partners to foster and promote greater understanding of different functions, goals, and activities. This role also routinely incorporates measurement analysis and reporting into all communication campaigns, strategies, and annual planning. The ideal candidate for this role has a passion for clear, concise, and persuasive storytelling that maximizes employee engagement and understanding. Your Responsibilities Develops, populates, tracks and improves a centralized editorial calendar that meets business needs and drives stakeholder behavior; ensures strategic content alignment and prioritization across the enterprise Manages content planning and production processes to enable and drive continuous improvements Works closely with IC manager on strategy, task clarity, and consistency of content Builds relationships with business partners to achieve greater understanding of different business functions and goals Ideates and implements basic UGC (User Generated Content) strategies to promote workplace culture, utilizing smartphone integration for employee testimonials/interviews and other visual content Identifies barriers and uses problem-solving skills to keep projects on track Researches, develops, writes and edits materials for spot news and long-form analysis and leader profiles Manages business partner relationships for assigned projects Serves as a member of integrated communication teams Represents the department on various internal committees and workgroups. Evaluates effectiveness of communication strategies and tactics and reports results Ongoing learning and adoption of new digital technology to enhance company-wide communications. Required Skills and Experiences 7+ years of progressive related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Experience working through the entire life cycle of internal communications projects and campaigns from planning to publishing and promotion. Demonstrated writing and general communication skills - emphasis on intranet content and design that ensures the site is user-friendly and visually appealing. Strong research, problem-solving and analytical skills with proven ability to manage timelines and deliverables for multiple projects simultaneously Demonstrated interpersonal skills for working with business partners, vendors, and cross-functional teams and for making formal presentations. Demonstrated personal computer skills in the use of a suite of software tools (such as Microsoft Word, PowerPoint, and Excel) and project management tools. High school diploma (or equivalency) and legal authorization to work in the U.S. Preferred Skills and Experiences Bachelor's degree preferably in communications, marketing or journalism Internal communications experience in health-related field, including insurance, provider systems (hospital/clinic/specialty care), medtech, pharmacy or policy/trade groups Canva, Photoshop and SharePoint skills for content creation, presentations, and page layouts Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$77,200.00 - $102,300.00 - $127,400.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
    $33k-48k yearly est. Auto-Apply 42d ago
  • Adult Mental Health Targeted Case Manager

    Jewish Family & Children's Service of Minnesota 3.7company rating

    Golden Valley, MN jobs

    Full-time Description JFCS is contracted with Hennepin County to provide Mental Health Targeted Case Management services to adults living with severe and persistent mental illness (SPMI). Case managers assess needs and work collaboratively with clients to develop Individualized Community Service Plans to improve or maintain functioning across multiple domains; this often includes meeting basic needs, establishing mental health services, connecting to financial and medical health supports, and engaging in social and community resources. Case managers meet at least once a month with clients and continuously evaluate services to support them in their recovery and prevent hospitalizations. We believe that clients receive the best care when those who care for them are well supported. At JFCS we prioritize the wellbeing of staff and strive to foster an environment that maintains work-life balance. The ideal candidate will have a desire to be actively engaged with the team, while also having the skillset to work independently. The case management team stays connected when working remotely via Teams, participates in weekly in-person meetings, and celebrates each other's milestones and accomplishments. Agency Information JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to: Make a positive difference in the lives of others. Feel energized to give your best effort and enjoy a healthy work/life balance. Learn, grow and accomplish new things. JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO Salary and Benefits Annual salary range is $58,125.60 - $60,278.40. Work-life balance including vacation, wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time. Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance. Social work licensing supervision. Essential Functions/Approximate Time Direct Client Services/Planning (34%): Write functional assessments addressing clients' bio-psycho-social, vocational, and economic strengths, risks, and needs. Partner with clients to identify goal areas and develop Individual Community Support Plans. Visit clients in their home, the community, or at the office on a monthly basis to continuously monitor and evaluate services. (Please note that we do not transport clients.) Referral and Linkage (33%): Facilitate access to needed medical, social, educational, vocational, financial and other necessary services. Initiate appropriate referrals for needs and interests across functional domains. Coordinate services on an ongoing basis to meet the objectives identified in the service plan. Administrative (33%): Maintain accurate and timely clinical records, correspondence, and reports as required by contractual obligations with Hennepin County, and Minnesota State Statute. Ensure timely completion of required court documentation for civil commitment proceedings. Participate in community outreach, education programs, and trainings. Attend weekly team meetings, supervision, and agency staff meetings. Work Environment/Physical Demands This position requires a current driver's license, safe driving record, auto insurance, and regular and consistent access to a motor vehicle. Indoor office environment at JFCS and in the community. Frequent written and oral communication. Occasional lifting (up to 15 pounds). Frequent interruptions and need to handle multiple tasks simultaneously. Ability to manage a hybrid work model between working in the office/field and working from home. Requirements Education and Experience Bachelor's degree in social work, psychology or human services related field from an accredited college or university and meets requirements for supervision and continuing education. 2,000 hours of supervised experience in the delivery of services to persons with mental illness preferred. Experience conducting assessments and/or clinical interviewing preferred. Working or otherwise developing relationships with people from diverse backgrounds, such as differences related to culture, religion, financial resources, race, national origin, age, gender, gender identity and expression, sexual orientation, and abilities. Skills and Qualities Sincere commitment to consistently reflecting JFCS's Values: compassion; inclusion; innovation; integrity; and collaboration. Creative and collaborative colleague. Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks. Strong, clear professional boundaries. Ability to work independently, while also having the desire to be a part of a team. Thrives in fast-paced environment. Strong skills and knowledge of issues and general resources related to adults with severe and persistent mental illness. Proficient user of electronic health record systems for documentation and communication. Proficient user of Microsoft Office programs. Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment. Additional Information This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Salary Description $58,125.60 - $60,278.40
    $58.1k-60.3k yearly 16d ago
  • Pharmacy Services Revenue Analyst

    Fairview Health Services 4.2company rating

    Minneapolis, MN jobs

    The Financial Analyst of Pharmacy Services Revenue Integrity supports pharmacy services financial performance across the delivery system through financial reporting, data analysis financial planning, contract proposal evaluations, claims payment accuracy reconciliation and pharmacy payer contract liaison activities. The Financial Analyst extracts and validates data from various information systems and provides actionable information and recommendations through advanced analytics to assist leaders in managing financial performance. This is a remote position Job Expectations: Analysis * Analyzing proposals by monitoring payment variances, identify revenue and cost trends. * Track contract performance against projections. * Tracking and updating of all third party payer fee schedules, internal charge masters, and payer contracted payment methodologies. * Reviews charge levels against third party payer contracts, summarizes findings and communicates results to manager and the revenue integrity team. * Administer revenue capture analysis and report by validating reimbursement and investigating claims. * Assist manager in third party payer reimbursement appeals. * Analyze reimbursement for payer appeals opportunities and manage communication with payers. * Support manager in tracking top contracts, top lines of business and payer mix * Ad-hoc reporting to identify third party payor populations as needed by leadership. * Review reconciliation of claims activity identifying payment discrepancies and summarize results to Manger, Revenue Integrity Operations Team for action. * Analyze trends to assess efficiency of business activities and recommend plan adjustments or other improvement measures to manager. * Effectively utilizes multiple systems and applications, such as dispensing systems, spreadsheets, and graphic packages to assemble, manipulate and/or format data and reports. * Assist in all revenue integrity operations activities to optimize support and collaboration within Revenue Integrity team. Research * Maintain up to date knowledge through attending educational workshops and reviewing publications. * Develop subject matter expertise for reimbursement and contracting databases such as Inmar. * Research common third party and health plan claim processing information to ensure accuracy in reporting using payer portal and pharmacy newsletters. * Participates in meetings and revenue integrity projects with internal and external customers. Organization Expectations, as applicable: * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements * Completes all required learning relevant to the role * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned Minimum Qualifications to Fulfill Job Responsibilities: Credentials: N/A Required Education * Bachelor's Degree (B.A. or B.S.) Analytics, Finance, HealthCare Administration or HealthCare Insurance, Accounting, Business Management Experience * 1 - 3 years related experience in financial analysis - preferably with insurance company/payor including both Pharmacy Benefit Manager (PBM) and Health Plan or health care provider system. * Proficient in Microsoft Suite applications such as Excel, Access, PowerPoint, Word Preferred Experience * 2 - 4 years experience in health care organization or health insurance company preferred License/Certification/Registration * Certified Pharmacy Technician preferred but not required. Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $64k-79k yearly est. Auto-Apply 36d ago
  • Patient Financial Services Representative III

    Fairview Health Services 4.2company rating

    Saint Paul, MN jobs

    Fairview is looking for a Patient Financial Services Representative III to join our team. This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication. Position Details * 1.0 FTE (80 hours per pay period) * day shift * no weekends * fully remote Responsibilities * Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate. * Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization. * Performs the best practice routine per department guidelines. * Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback. * Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible. * Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients. * Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts. * Responsible for processing external correspondence in a timely and efficient manner. * Ensures internal correspondence is clearly and professionally communicated and processed expeditiously. * Responsible for verification of insurance and/or patient demographics * Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts. * Educates patients and/or guarantors of patient liability when appropriate. * Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work * Understands and Adheres to Revenue Cycle's Escalation Policy * Demonstrates proficiency through daily work * Responsible for processing accounts through multiple workflows * Responsible for working accounts requiring more attention to detail * Advanced knowledge of team procedures, standards, and policies, and applies this knowledge through daily work. * Makes appropriate contacts with payers and other necessary parties to obtain and/or provide data or information needed to facilitate timely and accurate account resolution to expedite outcomes. * Utilizes strong understanding of multiple systems/applications to ensure collection of expected payment. * Utilizes knowledge of internal and external departmental functions and workflows to expedite and resolve when necessary. Required Qualifications * 1 year in a medical billing office setting or relevant experience * Organizational skills * Communication skills * Attention to detail Preferred Qualifications * 2 years of medical billing office setting experience * MS Office experience * Insurance / follow up experience * Coordination of benefits experience * Epic, Brightree, Billing Bridge, or comparable software account experience * Experience working with medical terminology * Experience working with CPT-4 and ICD-10 * Knowledge of FV account review experience * Knowledge of FV system applications * Knowledge of FV RCM workflows Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $27k-45k yearly est. Auto-Apply 5d ago
  • Program Manager - Agency Operations

    Mahube-Otwa 3.9company rating

    Detroit Lakes, MN jobs

    Full-time Description MAHUBE-OTWA is actively recruiting a Program Manager for Agency Operations in Administration. We are seeking a candidate with excellent leadership and administrative skills to assist with ongoing operations and growth of the organization. The Program Manager will be responsible for management and administration of overall agency operations including meeting organizational standards, overseeing compliance, insurance, and contracts; implement, oversee, and evaluate processes and procedures; develop workflow, communications, and timelines; oversee accuracy and timeliness of reports, including data inputs and outputs; drive continuous improvement in systems and programs to reduce barriers for staff/clients/partners and improve efficiency. Pay: $64,521.6 - $67,662.4 Schedule: Full Time, Exempt 40 hours/week, Monday - Friday Remote Work: Partially Remote, Travel within service area required Location(s): Detroit Lakes MN preferred Program(s): Administration Benefits: Health & Dental Insurance, Vision, Short Term Disability, Long Term Disability, Life Insurance, Retirement Plan, Holiday Pay, PTO and more… Why join the MAHUBE-OTWA family? Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities. EEO Statement: MAHUBE-OTWA will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference. Please add references to your application or send separately to *************. Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW Requirements Qualifications include but are not limited to: Bachelor's degree in administration, business or related field and two (2) years' experience including administration, budgets, supervision, and planning. An equivalent combination of education and experience will be considered. Attain Certified Community Action Professional credential within 5 years from start date. Excellent working knowledge of community organizations, services available to clients and referral sources. Ability to develop strong working relationships with and between vendors, community partners and others. Experience working with insurance and contracts. Strong leadership and managerial skills to motivate, lead and develop a team. Excellent organizational, time management, process, analytical and problem solving skills. Strong reasoning and communication abilities to understand regulations, funder mandates, and to negotiate contracts. Strong computer skills including proficiency in Microsoft Office Suite, Outlook(email), virtual connectivity, and Agency specific software. Effective written and verbal communication skills. Valid driver's license with ability to travel to locations within agency service area. Knowledge and experience working with low-income and diverse populations. Background clearance required.
    $64.5k-67.7k yearly Easy Apply 22d ago
  • Graduate Research Appointment - Biomedical Ethics- Limited Tenure

    Mayo Clinic Health System 4.8company rating

    Rochester, MN jobs

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities Mayo Clinic seeks applicants for a one- or two-year post-baccalaureate research experience in empirical bioethics research. The Graduate Research Appointment (GRA) at Mayo Clinic is a post-baccalaureate appointment for individuals with an interest in biomedical research. The primary purpose is to provide a post-baccalaureate research experience that applies skills in science, technology, engineering or math to biomedical research including basic science or translational research. GRA participants will have the opportunity to participate in selected graduate classes and seminars while working in this role. The Biomedical Ethics GRA program is designed for individuals with a bachelor's degree who have an interest in conducting research on topics in bioethics using empirical methods (surveys, interviews, focus groups, chart review). Research work is supplemented by weekly seminars, optional graduate school courses, and optional clinical shadowing opportunities, giving participants an experience that will help them decide on a career path related to biomedical ethics. In addition, the experience can increase the participant's competitiveness and preparation for the next step in their career. Past trainees have gone on to study at graduate, medical, and law schools across the United States. Successful applicants will be: * Committed to pursuing a career related to biomedical ethics * Able to work independently and in a collaborative team environment * Proficient in written and verbal communication * Competent in identifying relevant peer-reviewed publications on specialized research topics * Able to demonstrate interest in biomedical ethics and its methods through past coursework or research Up to three candidates will be selected to begin in Summer 2026. The application deadline is 11:59 pm CST Monday, February 16, 2026 Qualifications * Bachelor's degree * Interest in biomedical ethics research * Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee) This position will require a MN background check Candidates must attach the following to the application to be considered: * Cover letter describing career goals and how biomedical ethics research relates to those goals * Resume/CV * 5-10-page writing sample, preferably on a topic in biomedical ethics * Current, unofficial college transcript * 1-2 letters of recommendation from research mentors or undergraduate professors sent directly to Dr. Richard Sharp at ******************. Two letters are strongly recommended. Students that do not meet these criteria do not qualify. Applicants who do include the required items listed above will not be considered. Applicants who will be enrolled in Graduate or Medical School during the GRA appointment are not eligible. Exemption Status Nonexempt Compensation Detail This position has a predetermined rate of $20.50 per hour. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Regular business hours with flexibility for training activities such as clinical shadowing or graduate school courses This position will work remotely and on site in Rochester, MN Weekend Schedule none International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Jill Squier
    $20.5 hourly Easy Apply 60d+ ago
  • Casual Physical Therapist - Pediatrics, Flexible Workforce

    Fairview Health Services 4.2company rating

    Minneapolis, MN jobs

    We are seeking a casual pediatric physical therapist to join our outpatient rehabilitation flexible workforce (FWF) team! The pediatric physical therapist will provide staffing coverage for multiple outpatient multi-specialty therapy clinics in the greater Twin Cities metro area. Preferred candidate will have experience in providing interventions for torticollis, plagiocephaly, and pelvic health populations. Where training and experience is limited, Fairview offers mentoring and development opportunities for professional growth. In collaboration with patients and families, the physical therapist is responsible for providing safe and effective delivery of patient care within scope of practice. This includes examination, evaluation, diagnosis, planning, intervention and establishing outcomes. * Casual position authorized to work up to 40 hours per week. * Position provides coverage at various locations across Twin Cities metro including, Burnsville, Edina, Eagan, Maple Grove, Maplewood, New Hope, and Woodbury. * Continuing education opportunities. Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs. As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As a member of the Fairview rehab team, you would have opportunities for formal mentorship, clinical specialization and further recognition and compensation through our clinical specialist program. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a critical role in helping patients reach their goals and live more fulfilling lives. Responsibilities * The physical therapist partners with the patient and family while performing the Evaluation/Re-evaluation * Gathers pertinent data * Performs examination * Determines treatment diagnosis * Develops an individualized plan of care through collaboration with the patient and family * Analyzes data to identify needs and potential risks * Determines prognosis for recovery * Establishes individualized goals with patient and/or caregiver * Individualizes plan of care considering developmental level and cultural differences * Implements and modifies plan of care based on reassessment and patient response * Coordinates care and communicates effectively with interdisciplinary team for all aspects of patient care * Establishes appropriate discharge plan * Partners with patients and families to provide skilled intervention * Implements plan of care * Alters treatment/plan of care to reflect change in patient status and response to treatment * Assesses patient and/or caregiver learning needs and provides appropriate education Required Qualifications * Physical Therapy License in the state of Minnesota or temporary license in the state of Minnesota * Basic Life Support (American Heart Association or Red Cross) Preferred Qualifications * Doctorate of Physical Therapy * Experience providing interventions for torticollis, plagiocephaly, and pelvic health populations * 1 year pediatric experience Benefit Overview Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages. Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $76k-92k yearly est. Auto-Apply 37d ago
  • Intern-Undergraduate

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The primary purpose of the Undergraduate Internship is to provide an intern with relevant field experiences in their chosen field of study. One or more mentors will be assigned to the intern to provide instruction, guidance and to assess performance. The intern is responsible for observing the functions and processes of the assigned work unit. In addition, the intern may be given selected work assignments to reinforce the learning experience, to assess the performance levels and to provide benefit to the work unit. The intern will be responsible for completing all internship-related assignments and reports for both Mayo and the participating educational facility. The duration and timing of the internship will be arranged with the intern and the sponsoring educational facility. Placement in our internship program does not provide financial assistance with relocation, housing, or transportation. Interns must pass a pre-employment drug test and criminal background check. The Education Technology Center is looking for up to two interns for 9-12 month internships. These interns will work directly with the Education Systems Coordinators to solve technical customer issues via phone or tickets. They will also be involved with projects in one or more of the 35+ Education Applications. **This position is 100% remote work; can work from anywhere in the U.S.** ****Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.** **Qualifications** The incumbent must be enrolled in a higher degree program from a college or university. Typically, this internship would occur after the student has taken most of the courses required by the degree program. The position requires very strong oral and written personal and interpersonal communication skills. Should possess the ability to interact effectively with customers and understand their needs. Must be able to work well independently as well as part of a team. Must demonstrate ability to function in a self-directed manner in a multi-task environment. Should be able to spend a portion of each day on the phone with customers, while also managing a shared email inbox and ticket queue. Handles all work with a strong sense of positive customer service. Requires documentation of all customer interactions within the ticketing system. Should be comfortable with different technologies, especially education technologies. Ideal candidate would have basic technical aptitude and a background in customer service. Must have authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee). **Exemption Status** Nonexempt **Compensation Detail** This position has a predetermined rate of $18.50 per hour. **Benefits Eligible** No **Schedule** Part Time **Hours/Pay Period** 40 **Schedule Details** Schedule determined by work unit in the times of 7:00 a.m.-5:00 p.m. CST, Monday - Friday. **Weekend Schedule** N/A **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Pam Sivly **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $18.5 hourly 15d ago
  • Principal Data Scientist

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple and moderately complex software solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. **Location** This is a work from home position within the US. **The Main Responsibilities** + Lead development and deployment of Enterprise AI applications leveraging both supervised and unsupervised learning techniques + Design, implement, and optimize Retrieval-Augmented Generation (RAG) pipelines for AI-driven apps + Utilize Vector Databases and Knowledge Graphs to enhance AI applications in underwriting, claims processing, and customer engagement + Develop data pipelines for ingestion, transformation, and storage to support AI workloads + Design and implement scalable solutions using cloud-based AI platforms such as Azure AI Foundry or AWS Bedrock + Implement AIOps best practices, including CI/CD for model training, validation, deployment, and monitoring + Develop generative AI models for personalized customer experiences and automation of complex decision-making processes + Apply natural language processing (NLP) techniques to analyze and extract insights from unstructured data sources + Optimize AI models for performance, scalability, and reliability in enterprise environments + Conduct architecture design reviews and performance tuning for AI/ML applications + Work cross-functionally with business and technology teams to identify AI-driven opportunities and define strategies + Ensure compliance with ethical AI principles, model governance, and data privacy regulations **What We Look For in a Candidate** + Bachelor's or master's degree in computer science, Software Engineering, Artificial Intelligence, Machine Learning or Data Science + 7+ years of enterprise-scale experience in designing, implementing, and deploying AI/ML models + 7+ years of experience working with cloud-based AI platforms, including Azure AI Foundry and AWS Bedrock + 7+ years of experience in implementing both supervised and unsupervised learning techniques in real-world applications + Strong problem-solving skills and a deep understanding of statistical and mathematical principles + Strong experience in natural language processing (NLP) and generative AI applications + Expertise in AIOps, model lifecycle management, and AI model deployment at scale + Proficient in Python and related libraries and SQ + Fluent in one or more object oriented languages like C#, C++, Scala, Java, and scripting languages like Python or Ruby + Experience working with advanced AI frameworks such as LangChain, LlamaIndex, and Hugging Face transformers is preferred + Hands-on experience with Gen AI, RAG pipelines, Vector Databases, and Knowledge Graphs + Experience in the Telecom industry, particularly in Network or Orchestration + Familiarity with Azure OpenAI, LLM fine-tuning is preferred + Familiarity with agile software delivery methodologies such as Scaled Agile **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LP1 Requisition #: 339933 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $66k-85k yearly est. 60d+ ago
  • Communication Assistant - Accessibility Relay Speech to Speech - MN

    Communication Service for The Deaf 3.4company rating

    Moorhead, MN jobs

    Communication Assistant, Accessibility Relay Speech to Speech Remote - MN Opportunity to Work-from-Home Full-Time & Part-Time $14.00 per hour 18 years or older Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you. CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees. CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative ( Communication Assistant ) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives ( Communication Assistants ) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals. See what others have to say about CSD Contact Centers: Telephone Relay Service click here Benefits: Opportunity to work from home **After completing required in-person training and meeting qualifications to work from home Starting wage of $14 per hour, $.50 differential after hire Hiring for full and part-time positions Eligible for salary increases twice a year Paid time off (for all employees) Employee Assistance Program (available immediately, no employee cost) Employee rewards for good attendance and performance Student loan forgiveness eligibility (due to non-profit status) Downtime is YOUR time **Our call center does not have call-waiting queues you can expect to have a little bit of downtime between each phone call. During this time you are able to work on personal projects at your workstation, with the exclusion of using some electronic devices such as cell phones. No sales, no quotas, no tech support, no customer conflict de-escalation Requirements Call Center Representative | CSD Communication Assistant A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network. The Assistant will understand the speech patterns of people with mild, moderate or severe speech disabilities or those who use a speech augmentative device. Knowledge, Skills, and Abilities: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies : Excellent communication skills Proficient in listening to and understanding conversation by individuals with a variety of speech disabilities Use specific strategies to facilitate communication without interfering with the customer's control over the call including retention of information at the customer's request and verification of what is said to verify accuracy Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume Ability to read text aloud from a computer and listen to spoken word and transcribe to text on a computer Excellent grammar and spelling Ability to learn and understand complex computer communication software, shortcuts and command functions Ability to work in a fast-paced environment Ability to adapt to schedules influenced by call volume fluctuations Qualifications A minimum of a High School Diploma or equivalent 18 years of age or older Ability to type at 60 words per minute with minimal errors (to graduate training) 45 words per minute with minimal errors to pass initial testing Excellent customer service experience and a relaxed/calm demeanor Ability to work various schedules including weekdays, weekends, evenings, and holidays Must be able to pass skill assessments administered by a local recruiter Hearing acuity (tested by an audiologist) Work From Home Requirements: Private and quiet office space with a closed door Hard-wired internet connection via ethernet cable (cable provided by CSD) High-speed internet connection (3.0 MG download; 1.2 MG upload) Residency Requirement: Candidates for this role must live and work in Minnesota. Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing ******************. Current employees of CSD who may need a reasonable accommodation should make their request to the Talent & Culture or HR Team. Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
    $14 hourly 8d ago
  • Manager Program Management - Health Services

    Blue Cross Blue Shield of Minnesota 4.8company rating

    Eagan, MN jobs

    About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have Blue Cross and Blue Shield of Minnesota is seeking a Manager, Program Management to join our Health Services organization. This role will lead a team Business Analysts, serving as the craft leader for the discipline across Health Services. The ideal candidate is passionate about developing talent and elevating the craft of business analysis through coaching, mentoring, and performance management. As a craft leader, you will: Drive excellence in business analysis practices and standards; Foster a culture of continuous learning and skill development, particularly in analytics and product-focused capabilities; Guide your team in delivering high-quality insights and solutions that support strategic initiatives; Collaborate with leaders across Health Services to ensure alignment and impact. This is an opportunity to shape the future of business analysis within a dynamic organization, empowering your team to grow and innovate while influencing enterprise-level outcomes. Your Responsibilities Drive the development and documentation of design, requirements and implementation required to support initiatives that align with strategic priorities. Develop relationships and partner with key resources, both internal and external, to collaborate on the design and ensure all market, member, and provider considerations are factored into the design. Drive business decision making process to ensure capabilities, systems and processes meet market expectations and that alternate approaches are vetted and explored. Manage related ongoing program management work to understand what is needed to recommend strategy and solutions, while influencing and steering others to accomplish that strategy across multiple complex programs. Ensure that appropriate metrics are chosen and that the appropriate measurement, data analysis and evaluation occur for each initiative. Develop and continually update program or project plans, timelines and deliverables while coordinating multiple sub-processes to expand and/or improve complex programs. Develop and implement a communication plan in conjunction with leadership and to support initiatives, including status and progress updates. Stay abreast of changes in the rapidly evolving health care marketplace. May perform other duties as assigned. Required Skills and Experience 7+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. 1 year of management experience, leading a team Demonstrated organizational relationship management skills. Ability to thrive in ambiguity. Strong critical thinking skills and problem solving/conflict resolution skills. Excellent written and verbal communication skills with strong facilitation, negotiation and presentation skills, adapting approach as needed. Attention to detail and time management skills. Self-motivated, ability to work independently, and demonstrated ability to work under tight time frames. Knowledge of the health care industry, payer business models, business segments and products. Proven ability to handle a variety of assignments in a fast paced and complex business environment. Proven ability to define problems, collect and analyze data, establish facts and draw valid conclusions. High school diploma (or equivalency) and legal authorization to work in the U.S. Preferred Skills and Experience Bachelor's degree in Business, Health Science or related field or Master's degree in business, nursing, public health, health sciences, health promotion or related field. Significant experience with product management. Experience in process improvement. Content expertise in the reduction of health risk behavior. Ability to combine traditional health education approaches with policy or other advocacy tactics. Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$102,400.00 - $138,300.00 - $174,200.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
    $102.4k-138.3k yearly Auto-Apply 8d ago
  • Victim Services Specialist - Southern Minnesota

    Mothers Against Drunk Driving 4.3company rating

    Rochester, MN jobs

    Job Description Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a remote position in which the selected candidate must reside in the Southern Minnesota area. The salary for this position is $45,000 ESSENTIAL FUNCTIONS: Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. Other duties as assigned. POSITION REQUIREMENTS Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). Reliable transportation to court attendance is required along with a flexible schedule. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
    $45k yearly 26d ago
  • Senior Business Intelligence Developer - Rev Cycle-Remote

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing. Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes. Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions. Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner. Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required. Master's degree preferred. Epic Certification is required within first year of job acceptance. Epic Cogito Certification is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. Previous healthcare experience required. Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework. Requires knowledge of database and data structure in regard to reporting efficiencies. Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable. Experience with AI-driven analytics or machine learning applications is a plus. Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills. *This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
    $125k-165k yearly est. Auto-Apply 15d ago
  • Senior Sourcing & Vendor Manager

    Blue Cross Blue Shield of Minnesota 4.8company rating

    Eagan, MN jobs

    About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have We are seeking a highly skilled and experienced Sourcing and Vendor Management professional to join our team. As a key member of our Business Partnerships and Negotiations department, you will be responsible for sourcing, contracting, vendor management, negotiations, and fostering collaboration between our vendors and business partners. Your expertise in these areas will be crucial in ensuring efficient procurement processes, cost savings, and maintaining strong relationships with our vendors. This individual will work with business units to establish and monitor vendor scorecards, as well as quantitative and qualitative measures of performance against contracted Service Level Agreements (SLA). They will align to an assigned business portfolio of vendors under the direction of Business Partnerships and Negotiations Leadership. Your Responsibilities Vendor Management: Develop and maintain strong relationships with vendors, fostering effective communication and collaboration. Monitor vendor performance, conduct regular reviews, and address any issues or concerns. Identify opportunities for performance improvement and cost reduction through vendor optimization. Works closely with business partners to ensure SLAs, deliverables, compliance requirements and expectations are adequately incorporated into RFXs and vendor contracts to facilitate the management of vendor performance. Communicates with assigned business partners to ensure they are properly educated on Blue Cross expectations throughout the lifecycle of the relationship. Works closely with Business Partnerships and Negotiations Leadership to ensure Relationship Managers understand their contractual requirements for any engagement. Establish and monitor vendor scorecards (quantitative and qualitative measures of performance against selected SLAs and metrics) to monitor and manage vendor performance based on a defined set of criteria. Provides on-going vendor scorecard reporting and analysis to Relationship Managers and Performance Managers to facilitate their ability to adequately monitor, review and act on vendors operational performance. Leads the execution of various vendor management programs, such as quarterly business reviews, semi-annual business portfolio reviews, vendor scorecards, as well as other performance management activities and reporting as required. Facilitate regular business reviews with assigned portfolio of vendors to discuss vendor performance reporting, SLAs, deliverables, compliance requirements, other contract expectations, relationship health and improvement plans. Provides support to Relationship Managers, Performance Managers and Compliance Managers for problem resolution with assigned Program portfolio vendors. Under the direction of the Business Partnerships and Negotiations Leadership, works closely with Business partners to diagnose poor vendor performance and assists to put in place "get well" plans. Jointly with the Leadership facilitates the resolution of escalated vendor-related issues. Contracting: Draft, review, and negotiate contracts, purchase orders, and service level agreements with suppliers. Ensure that contract terms and conditions are favorable and aligned with organizational goals. Mitigate contractual risks and ensure compliance with legal and regulatory requirements. Sourcing: Identify and evaluate potential suppliers based on quality, cost, reliability, and other relevant factors. Conduct market research to stay informed about industry trends and best practices. Collaborate with internal stakeholders to understand their requirements and provide procurement support. Negotiations: Lead negotiations with suppliers to secure favorable pricing, terms, and conditions. Drive cost savings initiatives through effective negotiation strategies. Collaborate with stakeholders to understand their needs and align negotiation outcomes with organizational objectives. Collaboration: Work closely with cross-functional teams such as operations, finance, compliance, security and legal to ensure seamless procurement processes. Collaborate with internal stakeholders to develop and implement procurement strategies that align with business objectives. Facilitate effective communication and collaboration between internal teams and external suppliers. Required Skills and Experience 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Prior experience related to health plans, vendor management, sourcing, and contracting activities. Ability to develop and maintain relationships with leadership across the organization. Ability to work independently or on a team. Strong problem-solving skills, conflict resolution, facilitation and consensus building skills. Excellent communication skills, both written and verbal, including presentations. Demonstrated experience communicating with diverse internal and external audiences. Relationship management skills with internal and external stakeholders. Able to influence internal and external stakeholders to achieve desired outcomes. Ability to proactively identify and resolve problems. Highly organized with a track record of delivering a high level of customer service in a timely manner. High school diploma (or equivalency) and legal authorization to work in the U.S. Preferred Skills and Experience Bachelor's degree in Business or related field Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$90,800.00 - $120,300.00 - $149,800.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
    $90.8k-120.3k yearly Auto-Apply 6d ago
  • IT Application Analyst

    Mayo Clinic Health System 4.8company rating

    Rochester, MN jobs

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Hospital and Med Management Systems Unit of the Hospital and Specialty Systems Section of the EHR/RCM Integrated Systems (ERIS) division is seeking a motivated IT Application Analyst. This position is part of the Inpatient Clindoc/Stork Team, which supports all Inpatient departments as well as Obstetrics, Gynecology, Maternal Fetal Medicine, Neonatal Care, Pediatrics, and Embryology. Certification in either Epic's Inpatient Documentation or Stork is required. Functions of this position will be to analyze and develop solutions, perform build, as well as participate in various workgroups related to all ClinDoc & Stork applications. Will be required to provide 24/7 on-call support. Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software testing activities. May be required to provide 24/7 on-call support. This is a full time remote position wihtin the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Qualifications Bachelor's Degree OR Associate's Degree with 2 years' experience in business analysis.Vendor application certification may be required. Exemption Status Exempt Compensation Detail $71,859.20 - $127,408.00 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, 8:00 a.m. - 5:00 p.m International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Ted Keefe
    $71.9k-127.4k yearly 3d ago
  • Housing Support Worker I

    360 Communities 2.9company rating

    Burnsville, MN jobs

    Summary: The principal purpose of this position is to provide housing advocacy, resource navigation and referrals, application assistance and support to families and individuals throughout Dakota County who are facing the eviction process. Primarily a remote position with travel as necessary for department meetings and trainings. FT Monday-Friday primarily day hours. Qualifications include bachelor's degree from four-year University and two years related experience, or a minimum of four years related experience. Bi-lingual in Spanish is helpful but not required . Benefits include health insurance options, dental, vision, life insurance, paid sick and safe time, flexible holidays and vacation, and an employer matching retirement account. Essential Duties and Responsibilities: Demonstrate commitment to the agency's mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” Provide community resource support at the Dakota County Housing Clinic (DCHC) during initial eviction hearings at Dakota County courts. Supports may also be provided at various sites across Dakota County. Provide access to housing advocacy, emotional support, ongoing support and follow-up with clients to support housing stability. Provide financial assistance navigation and application assistance for individuals and families facing eviction (e.g. navigate emergency assistance application process, refer client to other funding sources, or provide funding through 360 Communities financial assistance process). Work cooperatively, build, and maintain relationships with partner agencies, Dakota County and other organizations to strengthen client experiences with community resources supporting housing stability. Complete a thorough intake process with each client to determine appropriate services and referrals. Provide follow up and short-term case management with clients to identify goals related to their financial and housing stability (i.e. budgeting tool, employment resources, debt management, help with accessing public assistance programs, etc.). Provide appropriate service coordination in response to intake and goals, either through connecting to services within 360 Communities or through a referral basis to outside programs and agencies. Follow all funding requirements and guidelines to ensure stewardship of funds made available to 360 Communities clients. Ensure seamless communication with other agency programs (Violence Prevention services, Partners for Success , etc.) regarding families accessing services through 360 Communities Housing Support Services, to ensure holistic services to children, families and individuals. Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports. Follow mandated reporting laws for child abuse and neglect. Maintain safety and security by following all safety and security procedures and communicate appropriately. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated. Qualifications Education and/or Experience: Bachelor's degree from four-year College or University and two years related experience and/or training; or a minimum of four years related experience and/or training; or equivalent combination of education and experience. Computer skills, including Microsoft Word, Excel and use of database systems. 40 hours per week Monday - Friday primarily day shift 1.0 FTE
    $25k-28k yearly est. Auto-Apply 60d+ ago

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