Eagle Community Credit Union jobs

Job Title: Programmer Analyst 2 FLSA Status: Non-Exempt Location: In-office position located in Foothill Ranch, CA, with options for a hybrid or possibly remote working setup. Pay: $35 - 41 an hour Summary: The Programmer Analyst 2 supports the development and maintenance of technology solutions that help Eagle Community Credit Union serve its members. This mid-level role works with other IT staff to analyze business needs, develop reports and workflows, and ensure systems meet regulatory requirements. The analyst contributes to improving member experience through technology and supports the Credit Union s core values of ICARE Integrity, Collaboration, Accountability, Respect, and Excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides technical support to analyze user requests and convert them into useful computerized processes and/or reports. Ability to gather information through research, organize data, design workflows, write technical specifications, develop specific code, test, validate, and complete user requests. Provides new efficiencies, generates new reports, improves workflow processes, corrects data errors, automates manual tasks, and addresses compliance issues. SECONDARY DUTIES AND RESPONSIBILITIES Review and update existing code to ensure it meets regulatory compliance.. Collaborates with third-party vendors to troubleshoot programming issues.. Creates clear and accurate programming instructions for operators to follow in production. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: 2-3 years of relevant experience or equivalent education. Strong problem-solving and communication skills required. Financial institution experience (credit union or bank) preferred. Language Ability: Capable of reading, analyzing, and interpreting general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Can present information and respond to questions from groups such as managers, clients, customers, and the general public. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Experience with Symitar core application systems. Familiarity with basic programming languages, programming cycles, technical documentation, and code standards. Understanding of basic Unix commands and FTP. Proficiency in MS Office, Internet usage, and Web Applications. Certificates and Licenses: None required Supervisory Responsibilities: This position does not supervise other employees. WORK ENVIRONMENT: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Primarily indoor office work with quiet to moderate noise levels. Occasional work outside the office. No overnight travel requirements. Occasional evening and weekend schedules required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Regularly required to talk or hear. Regularly required: sit; use hands to finger, handle, or feel. Occasionally required to stand, walk, and reach with hands and arms. Equal Opportunity/Affirmative Action Employer Eagle Community Credit Union is committed to a workplace free from unlawful discrimination based on race, color, religion, sex, gender identity, age, national origin, citizenship, disability, sexual orientation, veteran status, genetic information, or any other classification protected by applicable federal, state or local law. This applies to all terms, conditions, and privileges of employment, including, without limitation, recruitment, hiring, assignment, training, promotion, compensation, evaluation, discipline, and discharge. For more information, please view ******************************************* Eagle Community Credit Union values the contributions of our diverse workforce, including those with disabilities. Eagle is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. Eagle is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. This Company prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact accommodation@eaglecu.org. This email is created exclusively to assist disabled job seekers who disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response. Benefits Offered: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off (PTO) Training Provided Tuition Reimbursement Volunteer Time Off Supplemental Insurance Employee Discounts

Job Description The position of Receptionist is established to coordinate and direct lobby/phone traffic while providing prompt, professional and accurate assistance to members. Participate in the promotion of Credit Union products and services to existing and potential members. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. 1 year of customer service experience or SDCCU member facing work experience may be considered. Knowledge of member interviewing techniques, ability to identify and offer/refer products and services to meet members' financial needs. Possess effective human relations and communication and organizational skills. Professional appearance and demeanor. Essential Duties and Responsibilities Greet members/potential members to establish rapport; probe to determine financial needs; direct to appropriate employees for assistance. Prepare members/potential members for interactions with credit union representatives by determining their eligibility, services needed, and providing any necessary documents. Answer phone calls within three rings; maintain positive demeanor, ensure phone coverage at all times; provide timely, complete and accurate messages. Maintain scheduling calendar in a clear, consistent, complete and accurate manner to include: appropriate timeframes for appointments, evenly distributing appointments, documenting days out of the branch and handling schedule changes. Have an awareness of staff and management activities to ensure accurate information is relayed to callers. Attend to member concerns, or refer member to appropriate employee for assistance. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Accurately track all referrals/sales. Meet established performance goals as assigned. Accurately record and track all member interactions, following policy and procedure and maintaining integrity in all actions Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities May serve as MSR or in other related capacities as directed by management. May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The noise level in the work environment is usually moderate. Monday: 8:30-5:30pm Wednesday: 8:30-5:30pm Friday: 8:30-5:30pm Saturday: 8:30-2:30pm Part Time - 30 hours

Job Description Excellent Opportunity at Orange County's Credit Union: VP Enterprise Technology Services Local Southern California Candidates Only Please Hybrid Work Schedule: Our leaders work from the headquarters office in Santa Ana, CA on Tuesdays, Wednesdays, and Thursdays. They may choose to work remote on Mondays and Fridays. Are you an innovative, high-energy technology leader with a passion for driving transformation? If so, we want to hear from you. Our organization is seeking a VP Enterprise Technology Services to redefine how technology impacts the banking industry. We're looking for a trailblazer with a proven track record of building teams and delivering measurable results. What You'll Do: The VP of Enterprise Technology Services is responsible for ensuring operational excellence across the organization's core banking systems and enterprise technology platforms. The VP will oversee technology operations, infrastructure, and engineering practices that directly support business performance, reliability, and growth. This position will build and develop high-performing teams, drive continuous improvement in systems and processes, and partner closely with business leaders to deliver solutions that improve the member and associate experience. Provide strategic and operational leadership for enterprise technology services, including infrastructure, core banking systems, integrations, and enterprise applications. Build and mentor high-performing teams; foster associate growth through coaching and development, and create succession plans for key technology roles. Implement and maintain an IT governance framework that ensures technology and business alignment across the Credit Union. Act as a change agent for digital transformation, championing new technologies and practices to modernize operations and enhance the member experience. Provide regular reports to executive leadership on department updates, key performance indicators (KPIs), risks, and progress toward strategic objectives. Create and implement a cloud strategy to ensure high availability, agility, scalability and focus of IT resources on creating business value. Advance automation, cloud adoption, and API enablement to support member experience and business agility. Implement and maintain a formal Incident Response Process for the triage, root cause analysis, communication, and resolution of system issues and outages. Ensure the development, quality assurance, and production environments run smoothly and have the necessary capacity to meet future demand. Oversee development teams focused on the member centric design, integration and implementation of websites, digital banking and software applications. Ensure high reliability, high availability, scalability and cost efficiency of infrastructure services and applications. Responsible for optimizing and standardizing development practices and processes to align with the overall business strategy and direction. Plan and execute development projects, ensure that teams have appropriate products and technical specifications, direction and resources to deliver projects on achievable timelines. Direct, run and deliver application development projects through the application of comprehensive SLDC processes. Research, recommend and manage planning, negotiation, vendor and partner relationships, contracts, and SLAs to ensure cost-effective and reliable technology services. Establish and manage key operational metrics (uptime, incident frequency, mean time to recovery, defect rates) to continuously improve system performance and resilience. Analyze various statistics and the use of technology in all areas of the operation and make recommendations for the efficient operation and growth of the credit union. Coordinate with leaders across the Credit Union to assure that related policies and IT controls are being effectively developed, implemented and executed. Collaborate with Compliance, Risk, and Internal Audit to ensure technology practices meet NCUA, FFIEC, GLBA, and SOC2 requirements. Evaluate work performance of associates through timely and regularly scheduled coaching sessions and reviews; determine promotions, salary adjustments and corrective actions. Interfaces at all levels of the organization, community and industry. Interacts positively with other departments to build working relationships for self and team members. Utilizes tact and good judgment to resolve issues and supports associates with difficult situations. What You Bring: Experience/ Training/ Education: Bachelor's degree in information technology, Computer Science, Engineering, or related field required; Master's degree preferred. 10-15 years of progressive leadership in technology operations or software engineering, with proven expertise in core banking systems. Knowledge/ Skills/ Abilities: Inspirational people leader with experience mentoring teams through transformation and operational change. Strong background in mission-critical system operations, availability management, and regulatory compliance. Experience with modern core banking systems, including system customization, API integrations, and managing upgrades or conversions. Experience leading teams in software development and systems engineering with modern practices (Agile, CI/CD, DevOps). Experience with cloud infrastructure and services (AWS, Google Cloud Platform, Microsoft Azure). Experience with mobile and web app development and highly scalable backend systems. Experience and knowledge of Information Technology Infrastructure Library (ITIL) or similar IT Governance Framework. Experience with technology infrastructure and delivery methods, system development and documentation standards, service delivery models, and project management techniques. Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment. Excellent communication/influence skills both verbally and in writing and excellent telephone manner, with strong presentation skills to be able to produce reports, conduct presentations and group facilitations. What We Offer: You'll be part of a dynamic team dedicated to reshaping how banking is perceived and experienced. Together, we'll create meaningful connections with customers, foster growth, and transform the industry. Monetary Growth: Final offers based on qualifications, experience, and internal equity. The range for the VP Enterprise Technology Services role is $184,000.00 - $250,000.00 annually. 401(k) with a 3% employer contribution AND a dollar-for-dollar matching of up to 5%. Annual discretionary bonuses. Annual performance merit increases. Educational grants up to $2,000 annually. 18 vacation days accrued per year. Increases to 21 days on your 5 year anniversary. 7 sick days per year. Paid Holidays. Health & Wellness: From day one Anthem HMO or PPO, Delta Dental, and Unum products. We perform thorough background and credit check. EOE

Job Description Responsible for moving the SDCCU brand forward through the creation of motion graphics, video, graphic design and production of credit union marketing and advertising materials. Maintain quality brand and service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) College degree in Graphic Design, Multimedia, Advertising, Marketing or five years' related work experience. 5+ years of graphic design experience including motion graphics. Working knowledge of Apple computers, including the following software Adobe Creative Suite (After Effects, InDesign, Illustrator, Photoshop), Video Editing Software (Premier and/or Final Cut Pro, Flash), and Rich Online Media. Knowledge of social media first style of video production content preferred. Have attention to detail and produce error-free work. Demonstrated creative video and graphic design abilities. Ability to organize and prioritize multiple projects in a fast-paced environment, turn projects around quickly to meet tight deadlines. Excellent written and verbal communication skills. Essential Duties and Responsibilities Drive the development of new marketing materials and/or optimization and redesign of existing materials. Proactively present innovative concepts, programs or projects to management regularly. Position SDCCU as a forward-thinking innovator through graphic and video design. Develop big idea strategy/concepts and copy headlines. Collaborate with other team members. Responsible for creative and graphic production of all creative assets including but not limited to: video, website, infographics, banner ads, electronic communications, branch materials, direct mail and email campaigns, social media advertising, outdoor billboards and internal communications. Work within existing and develop new ad layouts. Capture, create and edit high quality video and audio. Handle pre-production (conceptualizing/storyboarding), production (shooting, sound, interviews), post-production (editing, motion graphics animation) and posting of video. Act as the Credit Union liaison between advertising firms, printers, and other contractors for the credit union. Periodically evaluate our existing supplier relationships and ensure the credit union is paying a fair market price in exchange for high-quality, error-free work. Provides estimates for each production project in conjunction with Marketing Specialist. Provide quality member service consistent with credit union standards; respond to branch and other department requests quickly and accurately. Produce quality, error-free work consistent with the standards of the Marketing Department and credit union; actively participate in improving the quality process. Keep abreast of new multimedia, production, print, electronic, social media and general new creative technologies to enhance credit union marketing and advertising materials. Attend final production quality control checks at outside vendors as needed. Maintain approved company brand identity standards in all forms of marketing and advertising communications. Ensure all components live up to the SDCCU brand standards. Provide project updates to Marketing Management and Marketing Department as needed and participate in status meetings and company meetings. Participate in editing, proofing copy and ensuring compliance for all video, publications, communications and other advertising efforts. Other Duties and Responsibilities Assist in the coordination of marketing projects and special events as needed; communicate important details to all staff in a timely manner. Provide marketing support to branches and other credit union departments. Communicate with all company departments as needed. Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday 8:00am-5:00pm Full time - 40 hours

Job Description The position of Records Management Specialist I is established to guarantee the accurate and timely imaging, processing, filing and retrieval of Credit Union records. Minimum Qualifications (Education, Experience, Skills) High School diploma or equivalent. Preferred 6 months of experience in a records management or administrative setting. Preferred experience with Microsoft Office. Proficient in typing, data entry, spelling, and grammar. Ability to communicate with a variety of people in a professional manner. Demonstrated ability to work in a team-based environment Knowledge of document scanning/imaging and quality assurance controls, mitigating possible risks. Ability to work under pressure. Flexible with assigned duties. Accurate and detail oriented. Essential Duties and Responsibilities Receive and sort Credit Union data in paper and electronic format including, but not limited to records of transactions, correspondence and branch documentation. Accurately scan, validate, and verify data, including but not limited to credit union invoices. Process incoming scanned batches from the branches. Monitor processing of eReceipts, IDs, loan and real estate files, member records, wires, and rates in imaging system. Respond to service portal, email, and phone requests for statements, checks, and various member documents from branch and department personnel. Interface with different department representatives and assist as required in record maintenance, quality control, and document control. Research and produce requested records for deposition subpoenas, social security requests, and IRS summons and ensure responses are accurate and in the proper format. Review and update Records Management procedures on an annual basis as assigned. Ensure security and confidentiality of Credit Union documents, member documents, and personally identifiable information (PII), including but not limited to applications, contracts, invoices, and identification cards and government IDs. Assist with Mail Room sorting and bin tracking as needed. Maintain department averages in scanning, validation, and request processing. Other Duties and Responsibilities Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am-5:00pm Saturday/Sunday: OFF Full Time - 40 hours a week

Job Description The position of Technical Support Specialist II is established to provide second level PC and application support to both branches and administrative staff. In addition, the position is responsible for application installation and upgrades, remote PC management, VOIP handset configuration, and some network and server administration. This position works closely with the level 1 Help Desk staff as well as other IT departments for problem resolution. It is responsible for maintaining service level agreements set by the organization for IT problem resolution. Minimum Qualifications (Education, Experience, Skills): Associates degree or equivalent work experience. A+, MCP, Network+, Security+, or equivalent certification required. 3 years' experience in heterogeneous network environment. Proven experience with Windows desktops and servers, Active Directory Administration, Exchange, MS Office, and Visio. Prior experience with service desk ticketing systems required. Professional and effective interaction, verbal and written communication skills. Demonstrated ability to coordinate concurrent projects and tasks, self-organize and prioritize meeting deadlines. Track record of applying critical thinking and effective problem-solving skills. Zoom and MS Teams familiarity preferred. Essential Duties and Responsibilities Provide tier-two technical support to all departments and branch offices. Troubleshoot computer hardware and software. Setup and configure new PCs, printers, network hardware, etc. Install and configure software applications utilizing endpoint management solution. (Experience with KACE a plus). Active Directory administration, management and monitoring. Assist with installation of network equipment at branches and remote locations. Establish documentation of software installation and configuration. Work with vendors to obtain quotes and make purchases as requested. Routine inventory/license control. Telecom duties including system administration tasks such as activating phones, setting up users and agents, configuring queues and extensions, and monitoring performance. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities Perform special projects as assigned. On Call duties as needed. Routine travel. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:30am-5:30pm Saturday: OFF Sunday: OFF Full Time - 40 hours a week

Job Description The position of Financial Service Representative I is established to provide prompt, professional and accurate information to members and potential members in opening new accounts, securing loans, and deepening member relationships by offering Credit Union products and services to meet members' needs and increase member satisfaction. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. One year of banking experience to include: knowledge of member interviewing techniques, ability to identify and offer/refer products and services to meet members' financial needs; or 2 years of relevant finance related experience; or 6 months of SDCCU member facing work experience may be considered. Demonstrated ability and thorough knowledge of and a willingness to actively promote products and services. General knowledge of Credit Union and/or financial institution loan policies and procedures preferred. Demonstrated professional human relations, communication and organizational skills. College level math and financial calculation skills. Basic level computer skills, including MS Office applications (Word, Excel, Outlook) Professional appearance and demeanor. Essential Duties and Responsibilities Interview members and potential members to determine their financial needs and aid in selecting appropriate products and services. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Meet established performance goals as assigned. Accurately record and track all member interactions, referrals and sales, following policy and procedure and maintaining integrity in all actions. Provide an exceptional service experience consistent with Credit Union standards; resolve member complaints quickly and accurately; respond to member inquiries on the phone and in person. Responsible for keeping abreast of current policies, procedures and new products; follow new procedures. Prepare documentation for new accounts, loans and/or card issuance, ensuring adherence to legal requirements and Credit Union policies and procedures. Ensure loan files are complete and accurate with appropriate and thorough comments, along with recommendations to aid in loan decision. Relay loan decision to member along with loan terms and conditions providing financial counsel and alternatives, as needed. Provide timely closing of loans through consistent follow-up of loan approvals. Ensure operational integrity through consistent and timely audits of loan and new account files and documentation with all member interactions. Ensure operational integrity through consistent and timely audits of loans, new account files and obtaining proper documentation with all member interactions. Accurately record and track all member interactions, following policy and procedure and maintaining integrity in all actions. Participate in business development activities including participating in orientations and offsites. Contribute to the overall branch performance by providing guidance to co-workers as directed by management. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties and Responsibilities Act as an MSR or Receptionist as directed by management. Support management in community development activities. Maintain safe deposit boxes, as applicable. May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am-5:30pm Saturday/Sunday: OFF Full Time - 40 hours a week

Chevron Federal Credit Union is one of the top-run credit unions in the country - and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including: Bonus/incentives for all regular employees 401(k) with 8% company contribution Medical, dental, and vision insurance for employees and dependents paid at 80% PTO and paid sabbaticals Tuition reimbursement GENERAL SUMMARY Promotes the Credit Union's value proposition to potential Select Employer Groups (SEGs), both in person and utilizing technology. Provides information on the Credit Union's products and services. POSITION DUTIES & FUNCTIONS Researches, identifies, and pursues new SEGs (150+ employees) for addition to the field of membership (FOM), focusing on employee groups where we can add value. Conducts cold calls to target and secure meetings and proposals for new opportunities. Identifies key SEGs within the FOM and schedules activities to generate memberships and product usage. Maintains frequent contact with targeted member base to expand member relationships, ensure member retention, and meet financial goals and objectives. Coordinates with retail branch locations for planned SEG visits and prospecting efforts. Maintains relationships by ensuring the Credit Union's SEGs and business partners have appropriate marketing materials, campaign information, and financial information to promote the Credit Union to their employees. Identifies opportunities to increase senior-level involvement in business development activities. Represents the Credit Union during community projects and at public, social, and business gatherings. Maintains an ongoing networking schedule to expand reach. Other duties as assigned. POSITION REQUIREMENTS EXPERIENCE and EDUCATION 5 - 10 years' related business development experience required. Bachelor's degree or higher. Equivalent combination of education and experience may substitute for stated qualifications. California driver's license and a clean driving record required. KNOWLEDGE and SKILLS Persuasive and effective sales skills. Demonstrated success in establishing new relationships with businesses, initiative to achieve goals, and a high energy level. Successful track record in developing new business relationships. Ability to assess business and customer needs and implement successful solutions using creativity, innovation, and judgement. Ability to write and speak effectively in English using correct spelling and grammar. Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key. Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm. Excellent customer service skills. COMPETENCIES Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems. Initiative and self-direction. Ability to effectively communicate and collaborate with people at all levels. Sound problem-solving and decision-making ability, including the ability to prioritize. Ability to understand and align with our core competencies through daily projects and tasks: Growth Mindset Diversity & Inclusion Communication Change Ready Leadership Responsibility Problem Solving Tech & Data Savvy CU Business Acumen PHYSICAL DEMANDS Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required. May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds. Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SALARY AND BENEFITS: Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: ******************************************* Salary Range (CA): $74,160.00 - $101,970.00 Salary Range (TX): $62,294.40 - $85,654.80 EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************ for assistance. CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form. #LI-AK1

First Entertainment Credit Union is looking for an Operations Representative who is responsible for the efficient, effective, and timely processing of all tasks related to both Check 21 image transmission to the Federal Reserve (FRB) and Domestic and International wire transfers. This role requires close adherence to applicable rules and regulations, SLA, a high level of accuracy, and a strong commitment to delivering exceptional member service. The ideal candidate will communicate professionally with members and vendors, ensuring timely and courteous responses. Additionally, this role may represent the Operations team in cross-functional projects and audit-related discussions. This is a full-time, hybrid opportunity reporting to the Associate Manager, Operations and is based in Hollywood, CA. The target pay in California is between $24.58 and $30.72. Responsibilities · Review and process all daily CHECK21 and Share Draft Exception Reports.· Review and process Affidavit of Forgeries and Cashier Check Stop Payments.· Process Check21 in clearing, Returns, and Fed Adjustments as well as Chargeback items.· Process On-Us exceptions and checks Clearing Differences.· Handle Daily Institution Balancing and adheres to the End of Day Checklist. · Create accurate Analysis Reports as delegated and updates OPS Monthly KPIs. · Act as a liaison between the Credit Union, the FED, WESPAY to maintain relationships and resolve potential issues.· Review, validate, approve, and process all incoming and outgoing Domestic and International Wire Transfer Requests by following our established Wire Authentication Grid Guidelines and performing due diligence.· Assist in processing Convera Settlements for all International wires as well as Service Messages.· Ensure daily General Ledger Balancing for wire transactions and complete the End-of-Day Checklist.· Maintain compliance with all applicable rules and regulations.· Maintain current Job Aids and escalate to leadership if opportunities for improvement are identified.· Assist with process improvements by developing procedure enhancements to increase effectiveness and efficiency. · Perform any other assigned duties from time to time. At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them. Requirements · A minimum of 2 years of work-related experience in a full-service financial institution or experience in a related position in a related field. · In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.· Thorough knowledge of regulations applicable to essential responsibilities. · Ability to read, speak, and write clearly to convey information effectively.· Effective communication skills across all levels of audience.· Proficiency in Microsoft Office products and Symitar for Windows.

Job Description TITLE: FINANCIAL SERVICE SPECIALIST I (TELLER): PART-TIME STATUS: NON-EXEMPT DEPARTMENT: ELK GROVE BRANCH REPORTS TO: ASSISTANT BRANCH MANAGER PAY SCALE: $19.50 - $22.00 PER HOUR Sacramento Credit Union is seeking candidates who enjoy being of service to customers, possess excellent communication skills and have the ability to cross-sell products and services for our Part-Time Financial Service Specialist I (Teller) position at our Elk Grove branch. Individuals who derive satisfaction and accomplishment from assisting others would be successful in our environment. All Tellers have a fixed schedule so it's perfect for individuals wanting a work/life balance. The 25-hour schedule is as follows: Monday: OFF Tuesday: 11:00 am - 3:00 pm Wednesday OFF Thursday 8:30 am - 5:30 pm Friday: 8:30 am - 5:30 pm or 9:30 am - 6:30 pm (Rotating opening and closing each week) Saturday 9:30 am - 2:30 pm RESPONSIBILITIES INCLUDE: Greet and welcome members to the credit union in a courteous, professional, and timely manner. *Processes member transactions such as deposits, withdrawals, cash checks, transfers, loan payments, issue cashier's checks, and other transactions. Issues new ATM/VISA check cards for members and assists with PIN updates. *Assists with daily operational tasks such as opening and closing duties and working in dual control. *Informs, educates and cross sells current products and services to members and refers members to designated staff for assistance. *Achieves referral goals as directed by Assistant Branch Manager or Branch Manager. *Examine share draft/checks for proper endorsement and placing the proper holds. *Sets up periodic payments and assists members with completion of payroll deduction and direct deposit. *Balances ATM and processes night-drop deposit transactions. *Balance cash drawer at end of shift and compare total amount to the CORE. Research and resolve discrepancies. Report any discrepancies to management, as necessary. *Assist in loading cash into TCRs and posts replenishments. *Processes stop payments, wire request, affidavit of unauthorized use of VISA debit and credit cards, updates member status, changes to name, address, and other pertinent information. *Open and close sub shares on accounts. Processes account closure requests, attempts to prevent account closure, if possible. *Completes daily duties such as check scanning, closing out cash advance terminal. Scans all necessary documentation. *Enroll members in online and mobile banking. *Identifies and reports fraudulent activity to management in accordance with current procedures to prevent potential loss to the credit union. *Maintain knowledge of all credit union products and services that are handled or promoted by FSSs. *Maintain knowledge and adhere to all SCU's policies and procedures, rules, and regulations for the FSS area, including robbery, Bank Secrecy Act and Money Laundering policies and procedures. Assist at other branches, as needed. Participates in community and business development events to increase brand awareness and drive new business. *Maintains effective communication and working relationships with all members and co-workers. Adheres to SCU's Dress Guidelines. Maintains good attendance record. Performs other related duties as assigned. MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position. Demonstrated ability to improve our members' financial well-being via timely and relevant cross-sells. Ability to perform accurate math calculations and maintain records. Ability to perform accurate cash transactions. Ability to accurately use keyboard at speed required for successful job performance. Ability to communicate effectively and maintain effective working relationships. Demonstrated member service skills. Maintains good attendance record. PHYSICAL DEMANDS: Employees may experience the following physical demands for extended periods of time: Prolonged standing throughout the workday. A teller stool is provided. View computer screen for extended periods, up to 90% of the time. Keyboarding majority of day, up to 90% of the time. Bend/stoop to lift cash drawer up to 30 pounds, up to 10% of the time. Our excellent benefits package includes Paid Sick Leave, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k), and more. Powered by JazzHR gwe HWvbKpd

Job Description TITLE: CONSUMER LENDING MANAGER STATUS: EXEMPT DEPARTMENT: CONSUMER LENDING REPORTS TO: SR. VICE PRESIDENT PAY SCALE: $85,000 to $95,000 Sacramento Credit Union is seeking candidates who thrive as leaders and excel at providing exceptional customer service for our Consumer Lending Manager position in our corporate office. The Consumer Lending Manager is responsible for managing the day-to-day function of the Consumer Lending department including loan underwriting, documentation management, payment processing, collateral control functions, loan portfolio reporting, administration of the loan workout programs and oversight of the credit unions loan origination systems. This position requires knowledge of credit union operations, regulations, credit and loan servicing fundamentals and the abilities to manage staff and provide management with loan portfolio performance and process measurement reporting in an accurate and timely manner. RESPONSIBILITIES AND DUTIES: *Oversees consumer loan production, for loans originated through branch offices, internet, Contact Center, and indirect loan partners. *Oversees loan servicing processes, including loan corrections and modification requests, in accordance with the credit union's policy and procedures and all regulatory mandates. Ensures loans are underwritten in accordance with the credit union's policy and procedures. Reviews loan decisions made by underwriting team for compliance with policies and procedures. Supports the credit union's strategic plan and direction actively pursuing opportunities to streamline processes, improve member experience, and promote loan growth. Manages indirect relationships, including CUDL relationship. *Supports and develops credit union staff with education and direction regarding consumer loan guidelines and policies. *Prepares and/or reviews selected reports and/or invoices related to lending and loan servicing (Credit Scoring distribution reports, delivery channel reports, dealer concentration and performance reports, paid off loan and lien release reports, payment exception reports, loan workout status reports, etc.). Ensures Meridian Link Loans PQ loan origination system is maintained to meet the credit unions strategic plan and direction. *Responsible for analyzing performance metrics and trends and uses this data to improve Consumer Lending efficiency. *Stays updated on industry trends and embraces technology to enhance efficiency, boost employee productivity, and improve member satisfaction. Maintains working relationships and communication with staff, management and executive management. Participates in meetings to review objectives and other activities. *Evaluates employee performance, writes appraisals and performance plans, then reviews with the employee according to company policy. Maintains effective communication and working relationships with all members and co-workers. Performs other related duties and special projects as assigned. MINIMUM QUALIFICATIONS: Two or more years' experience supervising/managing a lending team in a financial institution and 2 or more years of loan underwriting experience. Education or training relating to consumer lending and loan servicing laws and regulations. Knowledge of credit union policies, procedures, laws and regulations. Knowledge of underwriting, credit and consumer loan servicing Knowledge of human resource policies, procedures, issues and regulations desired. Knowledge of Meridian Link loan origination system desired. Demonstrated ability to effectively manage people. Demonstrated computer skills and ability to operate general office equipment. Demonstrated member service skills. Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k) and more. Powered by JazzHR XgEpfD5scg

Job Description The Financial Accountant II position is responsible for assisting with month-end close, preparing regulatory and financial reporting schedules, lease accounting, fixed asset accounting, tax preparation and reporting, general ledger reconciliations, and special projects. Maintains quality service standards set by the organization. Monitors, adheres to and enforces internal controls. Minimum Qualifications (Education, Experience, Skills): Bachelor's degree in Accounting or related degree Three years of full cycle accounting experience with a demonstrated knowledge of advanced accounting principles. Advanced PC skills with emphasis in spreadsheet languages, such as Excel. Experience with automated general ledger or ERP systems. Effective oral and written communication skills. Essential Duties and Responsibilities Responsible for assigned month-end closing tasks for the Credit Union and wholly-owned CUSO(s). Responsible for preparation of the weekly FRB 2900 Report, quarterly NCUA 5300 Report, and other regulatory surveys and reports. Responsible for lease accounting entries and reconciliation of applicable general ledger accounts to sub-ledger systems. Responsible for all fixed asset accounting and reporting in the Credit Union and LLCs and reconciliation of applicable general ledger accounts to sub-ledger systems. Responsible for loan participation accounting and reporting in the Credit Union and reconciliation of applicable general ledger accounts to sub-ledger systems. Responsible for the reconciliation of assigned general ledger accounts including researching and determining the proper accounting treatment for aging items. Responsible for researching, gathering data and preparing various tax reporting schedules in accordance with state and federal regulations. Preparation of sales & use tax schedules Preparation of bad debt tax refund claims Preparation of unsecured property tax schedules Preparation of secured property tax schedules Create, update and maintain assigned Accounting policies and procedures. Responsible for accounts payable review to include proper application of GAAP, general ledger coding and authorizations. Assist independent auditors, state auditors and supervisory committee during audits and reviews. Open, close and update the general ledger system as requested. Lead and participate on assigned departmental and interdepartmental projects. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities: Cross-train with and backup other positions in the Accounting department. Perform other duties as assigned. Comply with all established safety and security guidelines set forth by the organization. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am/5:00pm Full Time - 40 hours a week

Job Description The position of Mail Room Specialist is established to ensure the accurate and timely handling of all incoming and outgoing letters and packages. This position will maintain quality and service standards set by the credit union and ensure the smooth functioning of the mail room. Minimum Qualifications (Education, Experience, Skills) High School diploma or equivalent. 6 months of working knowledge of mail room equipment and compliance with postage regulations preferred. Excellent attention to detail. Ability to meet deadlines. Ability to communicate with a variety of people in a professional manner. Ability to work under pressure and flexible with assigned duties. Moderate computer literacy. Essential Duties and Responsibilities Receive, sort, and distribute all incoming branch and departmental mail, including interoffice documents. Assist with mailing outgoing packages. Ensure that packages are labeled properly. Assist with daily pickup and delivery services as required. Assure security of member data and employee data by monitoring external and internal pickups and deliveries for physical security. Accurately apply postage using dynamic postage meter. Maintain logs for tracking outgoing and incoming mail. Monitor mail room activity; ensure that all machine supplies are fully stocked. Maintain daily branch bin tracking logs and ensure all bags are received as noted. Review and update any applicable changes to mail room procedures. Other Duties and Responsibilities Assist with Records Management tasks: Receive and sort Credit Union data in paper and electronic format including, but not limited to records of transactions, correspondence and branch documentation. Accurately validate and verify data, including but not limited to credit union invoices, loan and real estate files, member records, wires, and reports. Retrieve member statement information from Document Archival System to fulfill SSA and AVS asset verification requests. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am - 5:00pm; Saturday/Sunday: OFF Full Time - 40 hours a week

Job Description The Senior Software Developer role is responsible for designing, programming, testing, and launching software for the Core Systems of the Credit Union. This role is also responsible for integration and configuration of new products and enhancements. This includes enhancements, as well as having responsibility in the evaluation, configuration, and implementation of new applications and systems to optimize efficiencies within the core banking solutions. This position is also accountable for providing development and operational support to other development resources. Maintain high quality service and production standards as set by the organization. Minimum Qualifications (Education, Experience, Skills) Certificate or AA Degree or BA/BS in Computer Science or 8 years equivalent work experience. Minimum 6 years of technical experience in software development. Working knowledge of multiple programming languages. Effective organizational, analytical, written, and verbal communication skills. Working knowledge of UNIX/AIX and T-SQL coding. Ability to multi-task and meet project milestones/deadlines. Experience working in a team-oriented, collaborative environment Working knowledge in .NET, JavaScript, MySQL/SQL frameworks, HTML/XML, and Python. Experienced in Agile Development and SDLC is required. Effective documentation skills. Ability to assist and train others. Ability to learn new skills and assume new responsibilities. Jack Henry/Symitar Episys experience is a plus. Code promotion using source control tools like Visual Studio, GitHub, Team Foundation Server and Azure DevOps Server is a plus. Essential Duties and Responsibilities Determine technical feasibility and design solutions that meet software and security requirements. Actively participates in planning, design, programming, testing, documentation, and support of the integrations for core banking platform. Conducts a full range of programming tasks, including design, development, debugging and documentation. Develops reports and automation through use of Symitar's PowerOn, batch scripts, shell scripts, Python, SQL and other appropriate programming languages. Maintains coding best practices and conducts peer code reviews. Review project requests describing system user needs to estimate time and cost requirements; work with team to coordinate system development and determine project scope and limitations Participates in programming support rotation. Performs UNIX scripting as requested. Develops and provides programming support for various API's Provide after-hours on-call support for programming related issues. Participates in AML/BSA/MISP/Ethics for CU/Sexual Harassment compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties and Responsibilities Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am/5:00pm Full Time - 40 hours a week

First Entertainment Credit Union is looking for a seasoned People Operations Generalist (HRBP) who has a passion for elevating our overall employee experience. The People Operations Generalist formulates partnerships across all People & Culture functions in efforts to deliver value-added services that reflect the business objectives. The ideal candidate will have a thorough understanding and working experience of the full-cycle employee journey with an emphasis on employee relations, and a strong customer-centric focus. With an attention to detail and an analytical mindset, the People Operations Generalist will exercise critical thinking and help challenge the status quo. Operating with great agility, the ideal candidate will also provide talent acquisition to attract a diverse pool of qualified and capable talent. This is a full-time, hybrid opportunity reporting to the VP, People & Culture and is based in Hollywood, CA. The targeted pay for this role in California is between $75,000 to $95,000. Responsibilities · Act as a sound partner to our people leaders and provide guidance on common employee relations matters, including participating in performance management discussions, conflict resolution, and policy interpretation.· Administer benefits and LOA programs, including FMLA and other statutory leave requirements. Facilitate accommodations for employees with disabilities or medical conditions, ensuring compliance with ADA regulations. · Provide recruiting efforts, such as creating job descriptions, maintaining ATS, conducting intake meetings, candidate screening and facilitating the overall candidate journey until offer acceptance.· Maintain People Operations policies and procedures; regularly review content to ensure relevancy and make recommendations on revisions, as needed.· Prepare concise communications to deliver updates on People Operations program changes or launches while ensuring a consistent, reader centric voice.· Manage standard and recurring compliance obligations, such as 5500 filing, EEO-1 filing, California Pay Data reporting and industry-specific audits.· Educate and provide support to our teammates on general benefit administration as well other People Operations offerings. · Participate in key People Operations projects and implementation, including RFP, SOW, vendor management.· Play a critical role during Open Enrollment and New Hire Orientation.· Oversee workers' compensation claims and renewal process.· Act as a backup for payroll support when necessary. · Keep abreast on industry best practices or industry trends and make recommendations to leadership.· Perform other tasks as needed. At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them. Requirements · A bachelor's degree from an accredited college or university required.· At least 5 years of experience working in a related field. · Prior experience working with ATS and HRIS is a must. UKG and Lever highly preferred.· Prior experience in talent acquisition for both technical and non-technical required.· Experience working with audits and compliance requirements a must.· Familiarity with end-to-end Open Enrollment journey a plus.· Experience in administering LOA programs highly preferred.· Hands-on experience with processing payroll highly preferred.· Effective communication skills across all levels of audience.· Proficiency in Microsoft office products is a must.

Title: Direct Loan Processor Department: Lending FLSA Status: Non-Exempt Salary Range $23.00 - 26.00 an hour As a Loan Processor at Eagle Community Credit Union, you ll support our members and dealer partners by ensuring loans are processed accurately, efficiently, and in full compliance with state and federal regulations. You ll handle documentation, closing, and funding for direct and indirect consumer loans, as well as real estate and HELOC applications. This role is about more than paperwork it s about delivering excellent service, solving problems, and living our ICARE values every day. Whether you're working with members, dealerships, or internal teams, you ll be expected to act with: Integrity We do what s right, even when no one s watching. Collaboration We work together to achieve more. Accountability We own our actions and their impact. Respect We treat everyone with dignity and fairness. Excellence We strive to exceed expectations in everything we do. Bilingual in Spanish is strongly preferred, as many of our members are Spanish-speaking and we re committed to serving them with care and clarity. Key Responsibilities Prepare, audit, and fund direct loan applications using ECCU s loan origination systems. Ensure all loan documentation is complete, accurate, and compliant with applicable regulations. Communicate with members, dealerships, vendors and other partners to gather documentation and resolve issues. Verify loan details through credit bureaus, employment checks, and pre-funding interviews. Maintain organized and thorough loan files. Cross-sell ECCU loan and deposit products, including GAP, MBI, MBA, and debt protection. Complete required ECCU compliance training. Secondary Responsibilities Support the Loan Manager with administrative tasks. Support the Direct Lending team with loan servicing activities. Stay informed about ECCU products and industry developments. Contribute to ECCU s growth and member satisfaction goals. Participate in professional development opportunities. Qualifications High school diploma or GED required. 1 3 years of experience in loan processing or financial services preferred. Familiarity with automated loan systems and indirect lending operations is a plus. Bilingual in Spanish strongly preferred. Skills & Abilities Language & Communication Strong written and verbal communication skills. Ability to interpret policies, regulations, and disclosures. Bilingual (English and Spanish) preferred. Math & Reasoning Comfortable with basic math, percentages, and loan calculations. Able to analyze income and financial data. Problem-solving mindset with minimal supervision. Technology Proficient in Microsoft Office (Word, Excel, Outlook). Experience with Symitar and ECCU s loan systems (CUDL/TCI) preferred. Work Schedule & Environment ECCU operates Monday Saturday. Occasional overtime and Saturday shifts may be required. Office-based role with a quiet to moderate noise level. Reasonable accommodations available for individuals with disabilities. Physical Demands Regularly required to sit, use hands, and communicate clearly. Occasionally required to stand, walk, and lift up to 10 pounds. Equal Opportunity/Affirmative Action Employer Eagle Community Credit Union is committed to a workplace free from unlawful discrimination based on race, color, religion, sex, gender identity, age, national origin, citizenship, disability, sexual orientation, veteran status, genetic information, or any other classification protected by applicable federal, state or local law. This applies to all terms, conditions, and privileges of employment, including, without limitation, recruitment, hiring, assignment, training, promotion, compensation, evaluation, discipline, and discharge. For more information, please view ******************************************* Eagle Community Credit Union values the contributions of our diverse workforce, including those with disabilities. Eagle is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. Eagle is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. This Company prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact accommodation@eaglecu.org. This email is created exclusively to assist disabled job seekers who disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for purposes other than following up on an application or addressing technical issues unrelated to a disability will not receive a response. Benefits Offered: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off (PTO) Training Provided Tuition Reimbursement Volunteer Time Off Supplemental Insurance Employee Discounts

Job Description The position of Systems Engineer will be responsible for the performance, availability, and reliability of SDCCU's information technology infrastructure serving both SDCCU's employees and customers. Maintain high quality service and production standards as set by the organization. Minimum Qualifications (Education, Experience, Skills): 6 years' experience supporting applications and systems in a production environment, preferably for a SaaS software or financial organization. Advanced and in-depth experience and concepts of Microsoft Windows Server administration and Active Directory environments Advanced and in-depth experience along with the fundamental understanding of at least one type of virtualization platform (ie. VMware, Hyper-V, KVM, etc). Advanced and in-depth experience along with the fundamental understanding of at least one type of Storage Operating System (ie. NetApp, Dell EMC, Pure Storage) Fundamental understanding of the OSI model and network communication layers. Ability to work independently to accomplish assigned tasks. Proven organizational and multi-tasking skills. Effective verbal and written communication skills. Project Management skills, process oriented with attention to detail. Comfortable performing in a process-oriented and change-controlled working atmosphere. Team player; he or she should be able to communicate, lead and coach other team members, present to non-technical audience including customers. Solution-oriented, constructive approach to problem-solving. Bachelor's degree in a technical discipline or at least 6 years of experience plus an engineer level certification, such as a MCSE, VCP, or other related IT certifications. Desired Qualifications (Education, Experience, Skills): Familiarity with VMware on HCI is a plus. Familiarity with AIX, Dell EMC, or Pure Storage solutions are a plus. Working knowledge of Linux system administration. Working knowledge of at least one scripting language, ie. PowerShell, Bash, Python, etc. Essential Duties and Responsibilities Systems Engineering: Design, configure, and assist in the advanced administration of servers, operating systems, and storage arrays. Configure and assist in the advanced administration of Active Directory environments Conduct compute, storage, and virtualization capacity planning and recommendations for growth. Perform virtual machine deployment and management of new and existing systems and solutions dependent upon that footprint. Installation and management of existing hyperconverged infrastructure environments supporting a mixture of Windows and Linux operating systems. Responsible for security and performance monitoring in addition to being able to troubleshoot systems, virtualization, or storage-related issues in a logical manner. Implement and operate server, storage, and backup infrastructure systems and related disaster recovery processes Responsible for vulnerability remediation and resolution efforts across various infrastructure systems. Develop and maintain compute and systems monitoring and observability strategies. Produce and draft the necessary documentation for engineered and maintained systems along with associated processes. Demonstrate a willingness to learn and work with unfamiliar network and machine operating systems with the desire to leverage automation tasks against repeatable tasks. Manage and facilitate the progress of assigned technical IT-related projects and taskings. Participate in and contribute to Agile methodologies and sound engineering principles. Research, recommend, and develop innovative solutions. Operations and Support: Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Provide Tier III and advanced-level support requested from the engineering and operational departments; investigate and troubleshoot system hardware, software, and application issues. Provide escalated support for operational issues possibly during and after normal business hours for systems and branch offices. Analyze, troubleshoot and resolve system hardware, software, and networking issues. Demonstrate the ability to train operational departments with documented processes and procedures. Maintenance: Assist with applying OS patches and upgrades on a regular basis, and upgrades of administrative tools and utilities. Upgrade and configure system software that supports the company's infrastructure and its application services per operational need Perform system maintenance to network devices, storage arrays, and servers during approved maintenance windows. Assist in performing ongoing performance tuning, hardware upgrades, and systems optimization as required. Maintain datacenter environmental and monitoring equipment Participate and assist in disaster recovery planning, testing, and execution to meet compliance requirements. Maintain and administer systems and software licensing as needed. Maintain and draft operational, configuration, and other procedures and documentation. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities Perform duties as assigned. Provide after-hours support within SLA's. Occasional travel. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am/5:00pm Full Time - 40 hours a week

First Entertainment Credit Union is looking for a Director, Strategic Initiatives, who will drive enterprise-wide research & development and related initiatives, while managing significant domain expertise in the following categories: digital banking and member/customer service. The ideal candidate will be positioned to steer and influence cross-functional teams and will need to leverage exceptional creativity, pioneering, vision and communication skills to enhance our mission. They will oversee, create, and manage strategies, including the functionality and user experience of e-banking solutions, website, online account opening, online loan application, remote deposits, core integration, back-office and client-facing operations, and/or related process mapping. This is a full-time, remote or hybrid opportunity reporting to the AVP, Strategy and is based in the United States (Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, Ohio, Texas, and Washington) . The targeted pay for California is between $135,000 to $160,000. Responsibilities * Build and lead operations and process improvement initiatives, as well as member and/or employee workflows from scratch. * Lead member service efforts, including day to day operations and rollout of supportive services. * Compile data, analytics, and identify trends to implement growth strategies and scale development of digital banking, core, and/or electronic services. * Lead large-scale projects designed to provide an optimal end-to-end user experience, leveraging industry best practices. * Deliver concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes using mapping software, such as Visio. * Oversee the full lifecycle of project design from conception and design executions to development handoff, to frontend QA, and to iteration and optimization of established features and user experiences. * Establish milestones and monitor adherence to schedules and budget, identify problems and obtain solutions, such as allocation of resources or changing business requirements and approaches based on system capabilities. * Provide hands-on work on execution of project initiatives and priorities required, including acting as an individual contributor when or where necessary. * Communicate effectively with vendors and all levels of leadership in meetings, presentations, and interactions. At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them. Requirements * 10 years' experience working in a digital, technology, marketing, or operations department or experience working within digital-first organization, and 5+ years in a management role. * Bachelor's degree in technology, mathematics, engineering, computer science, or equivalent work experience required. * Ability and flexibility to travel, on occasion, to corporate offices, conferences, or meetings. * Full-service financial institution experience preferred. * Strong interpersonal and collaboration skills, and able to apply critical thinking and constructive feedback to drive toward solutions and decisions quickly. * Strong technical and analytical skills required. * Familiarity with SDLC is encouraged. * Very detail oriented, analytical, and strong attention to detail. * Experience working in a start-up or similar environment a plus. * In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements. * Thorough knowledge of regulations applicable to essential responsibilities. * Ability to read, speak and write clearly to convey information effectively. * Effective communication skills across all levels of audience. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The position of Financial Service Representative I is established to provide prompt, professional and accurate information to members and potential members in opening new accounts, securing loans, and deepening member relationships by offering Credit Union products and services to meet members' needs and increase member satisfaction. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. One year of banking experience to include: knowledge of member interviewing techniques, ability to identify and offer/refer products and services to meet members' financial needs; or 2 years of relevant finance related experience; or 6 months of SDCCU member facing work experience may be considered. Demonstrated ability and thorough knowledge of and a willingness to actively promote products and services. General knowledge of Credit Union and/or financial institution loan policies and procedures preferred. Demonstrated professional human relations, communication and organizational skills. College level math and financial calculation skills. Basic level computer skills, including MS Office applications (Word, Excel, Outlook) Professional appearance and demeanor. Essential Duties and Responsibilities Interview members and potential members to determine their financial needs and aid in selecting appropriate products and services. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Meet established performance goals as assigned. Accurately record and track all member interactions, referrals and sales, following policy and procedure and maintaining integrity in all actions. Provide an exceptional service experience consistent with Credit Union standards; resolve member complaints quickly and accurately; respond to member inquiries on the phone and in person. Responsible for keeping abreast of current policies, procedures and new products; follow new procedures. Prepare documentation for new accounts, loans and/or card issuance, ensuring adherence to legal requirements and Credit Union policies and procedures. Ensure loan files are complete and accurate with appropriate and thorough comments, along with recommendations to aid in loan decision. Relay loan decision to member along with loan terms and conditions providing financial counsel and alternatives, as needed. Provide timely closing of loans through consistent follow-up of loan approvals. Ensure operational integrity through consistent and timely audits of loan and new account files and documentation with all member interactions. Ensure operational integrity through consistent and timely audits of loans, new account files and obtaining proper documentation with all member interactions. Accurately record and track all member interactions, following policy and procedure and maintaining integrity in all actions. Participate in business development activities including participating in orientations and offsites. Contribute to the overall branch performance by providing guidance to co-workers as directed by management. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties and Responsibilities Act as an MSR or Receptionist as directed by management. Support management in community development activities. Maintain safe deposit boxes, as applicable. May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday 8:30-5:30 Saturday 8:00/5:00 rotating Sunday:off Full time - 40 hours a week