Support Specialist jobs at Eagle Medical

Job Description SERVICE DESK TECH Office - Centric Hybrid, Nashville, TN Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.. POSITION SUMMARY: The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. Work Schedule: Our Service Desk Technician team members work a hybrid remote schedule of 2 days per week in our Nashville office and 3 days per week working from home. ESSENTIAL RESPONSIBILITIES: This position requires the knowledge and ability to accomplish any of the following responsibilities. Ownership of each may be assigned to an individual or shared equally among each member of the team. Provide front-line customer support for hardware and software issues; Prioritize tasks and log issues into Service Desk issue tracking software; Install new equipment, and support and troubleshoot PCs, printers, copiers, fax machines, telephones and scanners for employees; Install upgrades to existing equipment as needed; Support Service Desk environment fielding systems questions; Support application, connectivity, and security issues with the internet portal applications; Regular and reliable attendance; Other responsibilities as assigned by Director, Service Desk. KNOWLEDGE AND SKILLS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. 1+ years of technical IT/helpdesk experience preferred 2+ years recent experience working in a healthcare environment preferred Exceptional customer service skills Excellent verbal and written communication skills. ITIL Foundations certification desired, but not required Advanced ability to develop business relationships and communicate effectively with the user community MCSA, A+, Net+, VCA or similar industry certification desired, but not required Advanced knowledge of Windows operating systems including 10 & 11 Excellent PC skills including knowledge of MS Office technologies and other common desktop applications Knowledge of Active Directory, Office 365, and other common platforms IT Network skillset to include DHCP, DNS, firewalls, switches, and common network devices Experience with various peripheral equipment including printers, scanners and copiers preferred. Ability to troubleshoot technical problems effectively and efficiently Must be able to work independently with minimal supervision Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. Care Deeply for those around us. Cultivate Integrity to build trust. Champion Excellence for continuous improvement Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1

IT Support Supervisor Monday to Friday 8:00am - 5:00pm (no weekends, nights, or major holidays) Full-time, 40/hour per week Join River Valley Health, a leading Federally Qualified Health Center serving 70,000+ patients across 13 Tennessee counties. We deliver integrated care-medical, behavioral, dental, optometry, and pharmacy-with a mission to serve all, regardless of ability to pay. We're seeking an IT Support Supervisor to lead our tech support team, ensuring smooth operations and top-tier service across our network. Key Responsibilities: Supervise and mentor IT Support staff. Manage ticketing systems and ensure timely resolution of technical issues. Provide hands-on technical guidance and escalate complex problems. Monitor support quality and implement process improvements. Oversee inventory, scheduling, and helpdesk coverage. Collaborate across departments and communicate updates effectively. Qualifications: 2+ years of IT support experience (Associate degree preferred). Strong leadership and communication skills. Experience with ticketing systems; scripting knowledge a plus. Valid TN driver's license. Why join us: Be part of a nonprofit organization focused on community health that values your work/life balance. Work with a dedicated team of professionals. Enjoy a comprehensive benefits package, including competitive PTO package. Equal Opportunity Employer. Job description subject to change.

Company: Compassus The Technology Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Technology Support Analyst role plays a pivotal function in ensuring the seamless operation and optimization of the organization's Patient Management Software. Primarily responsible for delivering exceptional end-user support, this role addresses inquiries, resolves technical issues, and provides invaluable assistance in enhancing the overall user experience. The Technology Support Analyst collaborates closely with project teams, serving as a liaison between team members and functional area management. Additionally, this position involves actively contributing to system performance monitoring, overseeing small to intermediate projects, and coordinating the delivery of new enhancements to users. Position Specific Responsibilities * Provides responsive and effective end-user support for the organization's Patient Management Software, addressing queries, errors, and problems promptly. * Responds to inquiries with a meticulous approach, documenting and following through to resolve issues in a timely manner. * Assists in creating user documentation and maintaining functional training materials, contributing to the knowledge base for end users. * Conducts training sessions in both classroom and web-based environments. * Assists in the installation of upgrades to Patient Management Software under the direction of a supervisor. * Tests enhancements provided by the software vendor to verify correct workflows and process logic. * Collaborates with the software vendor to address complex problems, working towards effective resolutions for end users. * Establishes timelines and collaborates with various project teams across departments, ensuring alignment with organizational objectives. * Acts as a liaison between team members and functional area management, fostering clear communication channels. * Monitors and reports on the performance of systems, proactively identifying areas for improvement. * Oversees small and intermediate projects, ensuring timely completion and adherence to project goals. * Assists in coordinating the delivery of new enhancements to users, ensuring a smooth integration process. * On call support and performs other duties as assigned. * Shift expectancy is 10am CST to 7pm CST Education and/or Experience * Bachelor's degree in related field highly preferred. * Two (2) to five (5) years of related experience desired. An equivalent combination of education and relevant experience may be considered. * Experience in health care and clinical billing systems preferred. * Knowledge plus experience with application support and end user support in vendor applications preferred. Skills * Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. * Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. * Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Proficiency in Cerner, Desktop, Microsoft Office, LAN, and WAN environments. Must be proficient in Crystal reporting tools. Knowledge of application support. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage * Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. * Career Development: Access leadership pathways, mentorship, and personalized professional development. * Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. * Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. * Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. * A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Company: Compassus The Technology Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Technology Support Analyst role plays a pivotal function in ensuring the seamless operation and optimization of the organization's Patient Management Software. Primarily responsible for delivering exceptional end-user support, this role addresses inquiries, resolves technical issues, and provides invaluable assistance in enhancing the overall user experience. The Technology Support Analyst collaborates closely with project teams, serving as a liaison between team members and functional area management. Additionally, this position involves actively contributing to system performance monitoring, overseeing small to intermediate projects, and coordinating the delivery of new enhancements to users. Position Specific Responsibilities Provides responsive and effective end-user support for the organization's Patient Management Software, addressing queries, errors, and problems promptly. Responds to inquiries with a meticulous approach, documenting and following through to resolve issues in a timely manner. Assists in creating user documentation and maintaining functional training materials, contributing to the knowledge base for end users. Conducts training sessions in both classroom and web-based environments. Assists in the installation of upgrades to Patient Management Software under the direction of a supervisor. Tests enhancements provided by the software vendor to verify correct workflows and process logic. Collaborates with the software vendor to address complex problems, working towards effective resolutions for end users. Establishes timelines and collaborates with various project teams across departments, ensuring alignment with organizational objectives. Acts as a liaison between team members and functional area management, fostering clear communication channels. Monitors and reports on the performance of systems, proactively identifying areas for improvement. Oversees small and intermediate projects, ensuring timely completion and adherence to project goals. Assists in coordinating the delivery of new enhancements to users, ensuring a smooth integration process. On call support and performs other duties as assigned. Shift expectancy is 10am CST to 7pm CST Education and/or Experience Bachelor's degree in related field highly preferred. Two (2) to five (5) years of related experience desired. An equivalent combination of education and relevant experience may be considered. Experience in health care and clinical billing systems preferred. Knowledge plus experience with application support and end user support in vendor applications preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Proficiency in Cerner, Desktop, Microsoft Office, LAN, and WAN environments. Must be proficient in Crystal reporting tools. Knowledge of application support. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Job Details Midtown - Elite - Nashville, TN Full Time DayDescription Are you seeking a challenging, yet rewarding position in healthcare? Are you calm under pressure, attentive to detail and enjoy working in a team environment? We have an exciting opportunity to join our team as a Scheduling Support Specialist! This position is located at our Midtown location and is Monday-Friday between the hours of 7:00am and 5:00pm. Elite Sports Medicine + Orthopedics offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match. MINIMUM ESSENTIAL JOB REQUIREMENTS Maintain a high level of customer service at all times to patients, colleagues, and referring doctors Answer incoming calls and return voicemails as needed to schedule new and return patients for all providers. This includes: Understand and follow script and protocols for each provider Understand existing contracts for each provider and stay updated on changes Copy and send applicable documentation and medical records. Ensure that information needed to treat each patient is in patient's file. If additional information is required, take necessary steps to get files from hospital/referring physician and call other providers etc. (ex: referring records, demographic info, insurance information, imaging disks, etc.). OTHER Maintain confidentiality; comply with HIPAA, OSHA and other compliance guidelines established by regulation or by the Company Complete all mandatory annual training programs Attend all meetings as requested Adhere to the Team Member Handbook and other policies and procedures as they are developed Perform other tasks or projects as requested by the supervisor Qualifications KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS Knowledge of medical practice procedures and terminology is helpful At least two years of appropriate medical office job experience required Ability to perform multiple and diverse tasks simultaneously Experience performing redundant tasks with minimal error rate Experience working in potentially stressful situations High-level customer service and communication skills Excellent teamwork skills Preference for activities involving face-to-face interaction Ability to use good judgment in the course of work We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Note: This position is in a forensic autopsy facility. There is the potential to see graphic images. Answering phones, fielding calls, and checking main voicemail Assist people coming into the lobby with purchasing reports, etc. Organizing and filing paperwork into charts/plastics Organizing and filing histology slides Pulling charts when tox reports are uploaded & placing them in doctor's box Contacting the lab when there are issues/corrections with tox reports Scanning & uploading miscellaneous documents. ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately file and/or upload documents into each decedent case file. Knowledge and compliance with the policies and procedures of the medical examiner's office and HIPAA; Compliance with customer service and professional telephone etiquette; Receives telephone inquiries to the office and routes call to appropriate personnel; Knowledge and compliance with safety procedures; Follow oral and written instruction; Establish and maintain effective working relationships; Knowledge of word processing, spreadsheets, and internet software.

Outpatient MAT Opioid Treatment Program (OTP) Seeking: Peer Support Specialist/Recovery Coach TN CPRS is required for the role Full Time Schedule: Monday - Friday, 5:00 AM - 1:30 PM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Early morning hours offering a great work/life balance Opportunity for growth that is second to none in the industry Our Team: Volunteer Comprehensive Treatment Center (CTC), located in Chattanooga, TN, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our clinical team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder. Your Job as a Peer Support Specialist/Recovery Coach: Peer Support Specialist supports and assist patients in their recovery from Opioid Use Disorder to break down barriers to treatment and bridge together the varying entities that help an individual maintain productive, long-term recovery. Additionally, the Peer Support Specialist will assist the patient in developing skills and enhancing strengths to avoid relapse and successfully navigate the full continuum of care and the road to long-term recovery. Job Responsibilities: Provides peer support to clinically complex patients, drawing on common experiences as a peer; validates each individuals' experiences and provides guidance and encouragement to these individuals to take responsibility and actively participate in their own recovery Engages patients referred to treatment at the initial point of contact, clinic or other community provider, to expedite screening for the appropriate level of care. Acts as advocate and mentor to patients in recovery to promote decision making, empowerment and engagement Acts as a role model for patients by sharing effective coping techniques and self-help strategies to promote personal growth and development in handling internal and external stressors, positive health, wellness and lifestyle choices Provides peer support knowledge related to treatment including methadone, buprenorphine or extended-release naltrexone injection maintenance treatment. Acts as a liaison between patients, clinical team and community resources including but not limited to: Assisting patients in seeking and receiving services to meet their individual social needs and provides support to facilitate patient success to maintain recovery Assisting in the process of acquiring housing, necessities and skills needed to maintain daily and monthly household responsibilities and independent living Assisting patients in establishing a relationship with a primary care provider or additional medical care in a coordinated/team approach Serving as linkage between patients and employers in the area to assist patients in obtaining and maintaining gainful employment Assisting patients with acquiring and developing life and social skills, education and other needs identified by the individual to promote quality of life after recovery Serves as consultants and subject matter experts in MAT and patient participation in community support groups such as Narcotics Anonymous and Celebrate Recovery. Updates healthcare team on a regular basis as to the patient's status, including, but not limited to changes in mood or functioning, medical issues and all crisis and health and safety issues Documents all “no shows,” and communicates all difficulties contacting patients with appropriate office staff Documents services provided regularly, concisely, and completely in accordance with clinical standards and policy guidelines Attends all office trainings as well as regular clinical supervision sessions with assigned supervisor Preforms other duties as assigned Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility Qualifications Required Education & Qualifications: High School Diploma or GED required; college degree preferred No previous work experience in the field is required, although highly preferred. Prefer direct experience in substance use disorder (SUD) through personal life experiences, instruction/internships, or similar practicum through education or certification process. Ideal Experience: Personal or professional experience in addiction recovery, ideally with lived experience and a demonstrated commitment to supporting others in their recovery journey. Familiarity with Medication-Assisted Treatment (MAT) approaches, including methadone, buprenorphine, and naltrexone, and the ability to support individuals engaged in MAT services. Experience facilitating peer-led support groups or one-on-one recovery coaching, focusing on empowerment, motivation, and goal setting. Understanding of recovery-oriented and evidence-informed practices, such as Motivational Interviewing (MI), wellness planning, and relapse prevention support (note: not expected to provide clinical therapy). Basic documentation skills, including progress notes and recovery plan updates, in accordance with organizational guidelines and peer support best practices. Awareness of confidentiality and privacy standards, including HIPAA and 42 CFR Part 2, as they relate to peer support and behavioral health settings. Demonstrated ability to work within a multidisciplinary care team, collaborating with counselors, nurses, case managers, and medical staff to support holistic recovery. Licenses/Certifications: Peer Support Certification required We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-CTC #LI-JS2 Not ready to apply? Connect with us for general consideration.

This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

We are looking for a PC Support Windows Specialists In The Field In Nashville, TN Area who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software, and other related systems, performing protecting data, software, and hardware. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems. To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configuration Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Requirements Windows Servers Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Provides specific detailed information for hardware and software selection. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self -starter able to work independently but comfortable working in a team environment. Good analytical and problem -solving skills. Dependable and flexible when necessary

We are looking for a PC Support MUST HAVE STRONG SONICWALLS EXP!!! Windows Specialists Nashville, TN Area who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software, and other related systems, performing protecting data, software, and hardware. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems. To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configuration Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Requirements Windows Servers Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Provides specific detailed information for hardware and software selection. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self -starter able to work independently but comfortable working in a team environment. Good analytical and problem -solving skills. Dependable and flexible when necessary

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. JOB TITLE: Peer Support Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $19.79 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. RESPONSIBILITIES: Work with Consumers to reduce psychiatric symptoms and facilitate their ability to live in the least restrictive setting. Provide Consumer care and support, utilizing a time-limited model of support. Provide linkage and referrals to peer-facilitated groups and supports. Provide follow-up and contact with Consumers upon discharge to ensure discharge plan is working and assist Consumer if discharge plan is not working in order to develop alternative plans. Monitor Consumer's behavior, level of cooperation, and ability to remain safe in the community. Prepare and facilitate 1:1 or group discussions for Consumers experiencing homelessness or at risk of homelessness. Support Consumers in understanding their psychiatric diagnosis, treatment and medication. Re-engage or re-establish contact with Consumers who have not followed through on necessary services. Research and be familiar with available resources and share resources with Consumers and appropriate staff. Respond to Consumers in crisis situations as needed by providing support, collaborating with team members, and referring to crisis as needed. Support Consumers and Care Managers with discharge and treatment planning, including securing housing placements, and other treatment plan goals. Work cohesively with Care Managers in treatment planning and coordination. Ensure timely and appropriate documentation as required by the agency and program leadership. Document using the Homeless Management Information Systems (HMIS) and participate in monthly data entry meetings. Develop and maintain community and MHC inter-departmental relationship through prompt and courteous follow-up and communication. Attend and participate in staff meetings, training opportunities, team meetings, and community meetings as designated by supervisor or Program Manager. Attend monthly supervision meetings with direct supervisor, team lead and/or Program Manager. When appropriate, advocate for consumer needs. Transport consumers as needed. Participate in community coordinated events as appropriate. Attend annual PATH Network meeting. Provide direct collaboration between consumers and the following: Rep. Payee, Mobile Crisis, Clinic and Case Management to assure C's needs are being addressed REQUIREMENTS: High school diploma or General Educations Degree (GED). Peer Recovery Specialist Training certification from Tennessee Department of Mental Health and Substance Abuse Services. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Actively engage consumers in need Communicate effectively with staff, supervisors, and consumers. Competence in motivational interviewing techniques Internal and external customer services indicative of mutual respect and trust Remain flexible and demonstrate positive attitude to respond to changing needs Consistently treat consumers and co-workers with respect. Maintain professional and ethical behavior at all times. REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Reports To: Director of Revenue Cycle Management The Revenue Cycle Support Specialist is responsible for assisting with day-to-day billing operations, claim follow-up, and patient account resolution. This role supports the Director of Revenue Cycle by working claims, reducing outstanding A/R, and helping patients with billing questions and payments. Key Responsibilities Claim & A/R Support Work claims in Athena 'Hold' and 'Manager Hold' buckets and resolve issues timely. Follow up with payers on unpaid, denied, or underpaid claims. Submit corrected claims and adjustments when necessary. Document all actions taken on claims in Athena for visibility. Patient Account Assistance Answer patient calls and questions about balances and billing statements. Take payments over the phone and process them securely in Athena. Escalate complex or disputed patient concerns to the RCM Director. Team & Workflow Support Provide weekly updates on claim progress, A/R status, and denial trends. Assist with preparing simple reports or summaries for monthly review. Help identify recurring payer issues to prevent future denials. Qualifications Minimum 3 years of experience in medical billing, claims follow-up, or A/R management. Hands-on experience with Athenahealth (AthenaOne) required - including claim worklists, payment posting, and patient account management. Knowledge of CPT, HCPCS, and ICD-10 coding preferred. Excellent communication skills for working with payers, patients, and internal teams. Detail-oriented, organized, and able to work independently with minimal supervision.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Peer Support Specialist, FEPI (Nashville, TN) Schedule: Mon-Fri, 8:00a-4:30p Salary: $38,600 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Assist with providing recovery support to consumers and assist consumers with obtaining and utilizing natural and formal supports and peer services. RESPONSIBILITIES: Work with FEPI consumers to reduce and manage psychiatric symptoms and facilitate their return to a less restrictive environment. Will provide Consumer care within the parameters of the Coordinated Specialty Care (CSC) model. Provide linkage and referrals to supports, services, and groups. Provide follow-up contact with consumers upon discharge to ensure discharge plan is working and assist consumer if discharge plan is not working to develop alternatives. Monitor consumer's behavior, level of motivation and plan implementation, and ability to remain safe while in the community. Support consumers in understanding their psychiatric diagnosis, treatment options, and medications. Support consumers and team members with discharge and treatment planning. Consistently treat consumers and co-workers with respect. Ensure timely and appropriate documentation as required by agency. Develop and maintain community and MHC inter-departmental relations through prompt follow-up with contacts. Make customer service a priority with internal and external customers. Communicate effectively with staff, supervisors, and consumers. Maintain flexibility in the work place. Attend and participate in staff meetings, training opportunities, conferences, team meetings, and supervision as required. Discuss precipitating events and possible alternatives with each consumer. When appropriate, advocate for consumer's needs. SKILLS & EXPERIENCE: Must have a High School Diploma or General Education Degree (GED). 2 years of recovery time from a drug and alcohol addiction or mental illness. Peer Recovery Specialist Training certification from the Tennessee Department of Mental Health and Substance Abuse Services. REQUIREMENTS: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Actively engage consumers in crisis stabilization and resolution Strengths based Effective written and verbal communication with consumers and staff Creativity Identify and build upon individual's natural and formal supports Community based Competence in motivational interviewing techniques Provide an example of group facilitation to peers Internal and external customer service indicative of mutual respect and trust Ability to prioritize, remain calm and focused when dealing with consumer crisis Remain flexible and demonstrate positive attitude to respond to changing needs JOINT COMMISSION COMPETENCIES: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers Collaborates with consumer and team regarding crisis planning, prevention and intervention. Actively participates in communication and consultation process with cross-disciplinary team. Completes group sessions, providing consumers with the ability to process and interact with other Consumers. Assist the individual in preparation of discharge by linking to community supports. Engages with consumers consistent with knowledge and application of specific assessments. Promotes a recovery-based approach to care that emphasizes mutuality, responsibility, hope, respect, self-determination and empowerment. Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels. Demonstrates evidenced informed practice related to populations served. Skilled at sharing lived experiences in effective ways that promotes recovery. Balances engagement as a peer, while setting professional boundaries that align with policies. Progress notes are timely, thorough, and follows best practice. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Benefits: On-the-job training Life insurance Short and long-term disability insurance AD&D insurance 401(k) matching Dental insurance Health insurance Paid time off Vision insurance General Statement of Duties: Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

We are looking for an IT Support Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems. To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configuration Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Requirements Windows Servers Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Provides specific detailed information for hardware and software selection. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self -starter able to work independently but comfortable working in a team environment. Good analytical and problem -solving skills. Dependable and flexible when necessary