Service Advisor jobs at Earnhardt Auto Centers - 151 jobs

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Paid holidays & paid time off Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDADVISOR

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Business Development, Agent, Development, Business, Service, Service Advisor, Retail, Automotive

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay (DOE) Flexible Working Hours Health Insurance (Aflac) PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionKey Responsibilities: Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service. Requirements: High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus. Benefits: 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence

Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. Help maintain the location's appearance and cleanliness. Follow all Mister Car Wash safety procedures and policies, including appearance expectations. WHAT YOU NEED: An outgoing personality with strong people and listening skills. The ability to connect with customers. Attention to detail and pride in your work. High energy and interest in being active outdoors in varying temperatures and weather conditions. A strong work ethic and a team-player attitude. Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. Help maintain the location's appearance and cleanliness. Follow all Mister Car Wash safety procedures and policies, including appearance expectations. WHAT YOU NEED: An outgoing personality with strong people and listening skills. The ability to connect with customers. Attention to detail and pride in your work. High energy and interest in being active outdoors in varying temperatures and weather conditions. A strong work ethic and a team-player attitude. Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

! We're seeking a Customer Service Advisor for our Flagstaff, AZ location. This is a full-time position with possible overtime. The shift hours are 6am-2:30 & 12:30pm-9pm, 5 days a week. Position Objective: The Service Writer/Advisor is the liaison between customers and the repair technicians. Assure that all charges related to work orders are posted properly. Assure all work orders are closed on a timely basis. Must conduct themselves in the presence of customers in a manner that promotes a positive image of the company. Job Responsibilities Answer incoming phone calls and greet walk-in Service Department customers in a timely and friendly manner. Schedule service appointments (Obtain customer and vehicle data prior to arrival when possible) Prepare, open, maintain and close repair orders. Write up customer s vehicle problems accurately and clearly on repair order. Refer to service history, inspect vehicle, and recommend additional services needed. * Provide customer a complete and accurate written quote for repair to include repair time line. Obtain customer signature on WO. Update customer of any changes in quote and or time line for repair; obtains pre-approval prior to continuing work. Explain work and all charges to Customer Maintains high customer satisfaction standards Maintain follow-up program on service repairs done and additional items found in need of repair. Handle customer inquiries in person and on the phone Follow up with customers regarding parts ordered for warranty repairs and scheduling a repair once the parts have been sourced. Qualifications Heavy Truck, Diesel or Trailer Service Writing experience Mitchell Heavy-Duty Shop Management System Experience +A Plus+ High school diploma or GED. Proficient Computer and Microsoft skills, to be able to write up customers needs and concerns in order to effectively communicate with shop foreman and technicians. Must be able to multi-task Must have effective listening and communication skills in order to assist customers professionally in person or by phone. Applicants must pass background check and drug screen Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $15.15 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Coulter Cadillac Buick GMC is looking for professional, motivated, and hard-working individuals to join our team! We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life. If you're looking to grow your career, apply today! What We Offer: Full Benefits Paid Vacation Paid Training 401K Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant (2 years minimum) Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Coulter Buick GMC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

Job Description Service Advisor/ Writer ABOUT US Drive Automotive Services operates 40 + full-service auto repair locations in 5 states. Our brands are Service Street, Pride Auto Care, Kerry's Car Care, Aloha Auto Care, Elite Auto Repair, Pioneer Automotive, Cinco and Fulshear Tire and Auto. Our locations specialize in top-of-the-line automotive repair and maintenance for all makes and models. Our company is looking for a qualified Service Advisor/ Writer. RESPONSIBILITIES: Greet customers and assist them with any inquiries they may have, either by phone or in person. Perform vehicle inspection and document of customer concerns to enable the technician to properly diagnose and service the vehicle. Document repair orders thoroughly and follow through to ticket/customer completion. Proactive communication with Automobile Technician for status updates and any changes that need to be communicated with customer. Keep customers informed of completion times, service expenses, and possible changes in a timely manner. Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the General Manager. Follow all safety protocols by wearing applicable PPE (personal protective equipment) Follow all established procedures (phone scripts, documentation, ordering of parts, customer signature policy, etc.) All other duties as assigned are based on the needs of the business. SKILLS/ABILITIES: 2-3 years of sales experience. Proficiency in Microsoft Office and Computer software. Excellent interpersonal skills, verbal and written communication skills. Ability to identify issues and offer resolutions to customer automobile repair needs and communicate effectively with the customer. Must have initiative and the ability to work in a team-environment or independently Excellent organizational skills, attention to detail, and handle pressure. COMPANY BENEFITS: Health, Dental, & Vision Insurance Long-Term and Short-Term Disability Accident & Critical Insurance Life Insurance 401K Retirement plan Paid Time off Closed Sunday's On the Job Training Potential bonuses based upon store performance and sales. Employee Discounts Employee Referral Program Driven by Purpose - Powered by People At Drive Automotive, our Brands are more than just automotive repair and tire sales, we're a team of passionate problem-solvers, trusted advisors, and skilled technicians united by a shared commitment to excellence. Our culture is built on respect, integrity, and the relentless pursuit of doing what's right - for our customers, our teammates, and our communities! We believe the best investment we can make is in our team. That's why we provide opportunities for growth, ongoing training, and a workplace where every teammate feels valued and empowered. Whether you're turning a wrench, leading a team, or greeting customers at the front desk, your role matters, and your voice is heard. Here, hard work is recognized, great results are rewarded, quality is non-negotiable, and teamwork drives everything we do. If you're looking for a place to build a career, make an impact, and be a part of a company that truly cares, you've found it. Welcome to a company where you don't just fit in, You stand out!! NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above-listed are major responsibilities of this position. They are not intended to cover each aspect of the position, as the scope and duties of a given position may change, or be temporarily altered, based on the business needs of the Company. Drive Automotive Services is an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Mercedes-Benz of North Scottsdale, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. WHAT WE HAVE TO OFFER * Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." * Proudly named to Glassdoor's Best Places to Work * Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. * Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. * Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR * Genuine interest in providing an exceptional customer experience. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Excellent communication, interpersonal, and organizational skills. * Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE * Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. * Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. * Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. * Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

Penske North Scottsdale is looking for experienced, Service Advisors to join our team and deliver extraordinary customer experiences. We welcome all levels of technicians to apply. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience. WHAT WE HAVE TO OFFER * Fortune 500 company, ranked among the "World's Most Admired Companies" by Fortune Magazine * Consistently recognized by Automotive News as among the "Best Dealerships to Work For." * Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. * Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. * Values-driven culture built on integrity, professionalism, excellence and teamwork. * State-of-the-art facilities and excellent working conditions. WHAT WE ARE LOOKING FOR * Genuine interest in providing an exceptional customer experience. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Strong work-ethic with the ability to work in a fast-paced, results-driven environment. * Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required. WHAT YOU CAN BRING TO THE TABLE * Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs. * Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards. * Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors. * Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate. * Safety: Understand and comply with all federal, state and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Competencies * Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer * Able to take direction from multiple employees and prioritize work * Good communication skills, including the ability to listen to customers and determine how to assist them * Ability to work well in a team environment * Knowledge of automotive systems, tools, and repair processes * Outstanding attention to detail with a commitment to quality * Ability to use technical reference materials and technical manuals in written and online formats * Ability to communicate technical terms to non-technical audience * Ability to follow processes to ensure quality and safety * Effective time management skills and ability to prioritize Supervisory Responsibility None Work Environment/ Physical Demands Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis. Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed. This position will require the employee to be standing for prolonged periods of time This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis This position involves repetitive motion This position requires the ability to talk and hear Must be able to wear all required personal protective equipment May work in extreme heat or cold May encounter hazards Position Type/Expected Hours of Work Works evenings, weekends, and holidays as required. Required Education and Experience High school diploma or the equivalent or equivalent combination of education and experience. Preferred Education and Experience Prior experience in service department. Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License.

Lamborghini North Scottsdale, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. WHAT WE HAVE TO OFFER * Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." * Proudly named to Glassdoor's Best Places to Work * Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. * Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. * Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR * Genuine interest in providing an exceptional customer experience. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Excellent communication, interpersonal, and organizational skills. * Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE * Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. * Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. * Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. * Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

Company Information: Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment. Position Summary: Super Star s Full-Service locations are hiring experienced sales consultants (service advisors) motivated, performance driven Service Advisors to join our team. We are looking for proven Sales Consultants (Service Advisors) capable of handling high-volume sales. This position requires an individual committed to providing exceptional customer-service, excellent people skills, and a personal commitment to exceeding sales goals. We reward performance. On top of your base pay, we offer top-notch incentive package and commission structure to maximize your total compensation. Reasons to join our Service Advisor Team: Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income Flexible hours Hourly base pay PLUS commission Commission paid weekly!! Full-time employment opportunity Exceptional health care benefits Minimum Job Requirements: High Volume Sales Experience Comfortable with explaining product knowledge to customers Attention to detail and ability to work independently Competitive An attitude for success and a desire to make money Friendliness, enthusiasm, reliability, with a positive "team-player" attitude Essential Duties/Tasks/Responsibilities: (These responsibilities must be able to be performed with or without reasonable accommodation) Follow company standards for welcoming customers & checking them in for service, gathering information from the customer and explaining the products and services offered, assisting the customer with any inquiries they may have regarding their vehicles, then write a service tickets to specification. Inform the customers of other detailing packages that are available and try to sell additional services based on the customer s needs or wants. Recommend and introduce new products and services. Responsible for building strong customer relationships and ensuring that customers receive prompt, courteous, and effective assistance. Communicate with customers from initial contact all through completion of maintenance, always ensuring that customer's expectations are not just met but exceeded. Promote a clean, safe, and healthy experience for our guests. Other duties as assigned. Knowledge, Skills and Abilities Required: Customer service Meeting sales goals Closing skills Prospecting skills Negotiation Self-confidence Product knowledge Presentation skills Client relationships Motivation for sales Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve problems. Requires prolonged periods of standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#). This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. Super Star Car Wash is an Equal Opportunity Employer.

Company Information: Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment. Position Summary: Super Star s Full-Service locations are hiring experienced sales consultants (service advisors) motivated, performance driven Service Advisors to join our team. We are looking for proven Sales Consultants (Service Advisors) capable of handling high-volume sales. This position requires an individual committed to providing exceptional customer-service, excellent people skills, and a personal commitment to exceeding sales goals. We reward performance. On top of your base pay, we offer top-notch incentive package and commission structure to maximize your total compensation. Reasons to join our Service Advisor Team: Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income Flexible hours Hourly base pay PLUS commission Commission paid weekly!! Full-time employment opportunity Exceptional health care benefits Minimum Job Requirements: High Volume Sales Experience Comfortable with explaining product knowledge to customers Attention to detail and ability to work independently Competitive An attitude for success and a desire to make money Friendliness, enthusiasm, reliability, with a positive "team-player" attitude Essential Duties/Tasks/Responsibilities: (These responsibilities must be able to be performed with or without reasonable accommodation) Follow company standards for welcoming customers & checking them in for service, gathering information from the customer and explaining the products and services offered, assisting the customer with any inquiries they may have regarding their vehicles, then write a service tickets to specification. Inform the customers of other detailing packages that are available and try to sell additional services based on the customer s needs or wants. Recommend and introduce new products and services. Responsible for building strong customer relationships and ensuring that customers receive prompt, courteous, and effective assistance. Communicate with customers from initial contact all through completion of maintenance, always ensuring that customer's expectations are not just met but exceeded. Promote a clean, safe, and healthy experience for our guests. Other duties as assigned. Knowledge, Skills and Abilities Required: Customer service Meeting sales goals Closing skills Prospecting skills Negotiation Self-confidence Product knowledge Presentation skills Client relationships Motivation for sales Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve problems. Requires prolonged periods of standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#). This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. Super Star Car Wash is an Equal Opportunity Employer.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $14.70 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Anderson Powersports is looking for custocustomer-focusederienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. What Will I Do Every Day? Greet customers in a friendly manner when they arrive. Determine the needs based on customer information and a walk-around, inspections and, test drives. Use a consultative selling process to assist customers in planning for ongoing required maintenance. Produce repair orders for customers, including cost and time estimates, with full transparency. Communicate frequently with technicians and parts associates to ensure the timely completion of work. Follow up with customers on the status of their vehicle to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty. What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience. Demonstrated communication, consultative, interpersonal, and organizational skills. The willingness to follow up with customers. Experience and desire to work with technology. Valid driver's license and an acceptable, safe driving record Competencies Flexibility Communication Proficiency Collaboration Skills Detail-Oriented Organized Customer Focus Technical Capacity Teamwork Strong Work Ethic Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working weekends. Qualifications Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes, or additional work that is required. This may include testing, emailing, or calling the customer multiple times. Do not make commitments to customers that cannot be met or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, the customer paid, and internal repairs. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management. Shows when scheduled to work, on time, ready, and able to perform essential job functions. Adhere to all company policies, procedures, and practices. Perform other tasks as directed. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Required Education and Experience High school diploma or GED. 1-3 years of sales or technician experience preferred. 2-3 years of experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working evenings, and weekends. Note: Schedules are subject to change. Two weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None is required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

available with Rodeo Ford in Goodyear, AZ! Rodeo Ford Quick Lane is seeking a highly motivated individual to join our busy Service Department! As a Service Advisor, you are the face of the dealership's Service Department! Being the 'in-between' with the customers and the technicians, it is vital to communicate accurately and timely. Pride of work is essential in a role like this; as you become a vehicle care-provider for what is one of life's biggest purchases. Success in this role would require near perfect communication skills, motivated work ethic, strong organizational skills and people skills; because 'people' is our business! Previous service writing experience and CDK knowledge is a plus but not required! Closed Sundays for Family Day! RESPONSIBILITES: * Oversee service orders and flow of drive line * Ensure that customers receive prompt and effective service * Answer technical questions about vehicle problems, warranties, services and repairs * Develop estimates by costing materials, supplies and labor * Calculate cost, including deductibles * Prepare repair orders (RO) by describing symptoms, problems and causes discovered; obtaining approval signatures; entering RO into service database system * Meet requirements of the state and federal law for automobile repair and consumer protection * Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services * Provide exceptional customer service REQUIREMENTS: * Current and valid domestic driver's license (AZ preferred) with a clean driving record * High School diploma or equivalent * Great attitude and personality * Outstanding communication skills - both verbal and written * Attention to detail * Manage day to day work plan in a fast-paced environment BENEFITS: * Paid on the job training * Competitive wages * Health/Dental/Vision benefits available * 401K * Employee vehicle purchase program * Paid Vacation * Paid Holidays * Opportunities for advancement Earnhardt Auto Centers is over 74 years old and going strong; continuing to be a privately held, family-owned & family-operated business. Generations of families work for Earnhardt and generations of families continue to shop at Earnhardt. Earnhardt supports local communities and local communities support Earnhardt. Learn more about Earnhardt Auto Centers by visiting *************** This opportunity is with: Rodeo Ford Quick Lane - 13680 W Test Dr, Goodyear, AZ 85338