East Alabama Health jobs - 542 jobs

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Unit Associate will support the administrative needs of the unit, which includes communicating with team members regarding patient information, messages and medical documentation. The Unit Associate will also assist our patients by performing various patient care activities. This person will need to work and communicate well with patients, visitors, physicians and other team members. This person will assist management team with monitoring and communicating clocking and payroll issues. POSITION QUALIFICATIONS Minimum Education High School Diploma or equivalent Minimum Experience Experience in human services field Required Registration/License/Certification CPI within 90 days of DOH/Transfer Preferred Education Associate Degree in business or accounting Preferred Experience 6 months-1 year in an office setting dealing with public and handling multiple department responsibilities. Payroll and accounting experience also helpful. Preferred Registration/License/Certification N/A Other Requirements N/A

Acts as collaborative member of the clinic team in providing continuity of and quality patient care. Responsible for the day to day operations of a multiple physician clinic to include the effective management of clinical systems, human resources, financial and environmental management. Promotes collaborative practice with other departments, providers and clinics, always exhibiting the ability to work with others to find solutions to difficult human, technical or administrative problems. Qualifications Education required: High school diploma or GED Education preferred: Bachelor's Degree in health or business management License, certification and/or registration: BLS Certification required Experience: Three years of management experience preferred or comparable education and experience can be considered. Previous experience with GPMS and electronic medical records desired. Additional Skills/Abilities: * Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly * Must be able to use computer terminal, fax machine, multi-line telephone and copy machine * Must be able to work well in a team environment About Us DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama. Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women's and children's services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia. DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an "A" grade from The Leapfrog Group. DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.

Provide day to day assistance to the Director, including the following activates: Community relations, media relations, publications, event planning, internal communications and internal promotions. Responsibilities * Coordinate with internal stakeholders, departments and physicians to develop marketing materials that effectively communicate the hospital systems services, events and achievements. * Collaborate with the marketing team to create and execute integrated marketing plans across various channels, including digital, print, social media, email and traditional advertising. * Helps develop and execute campaigns and initiatives for assigned service lines. * Assists in overseeing social media platforms and content, actively engaging with the audience, responding to inquiries, and leveraging social media for brand promotion and public relations. * Leverages project management software (Asana) to track project progress from start to finish within specified timeframes by addressing hurdles, consolidating feedback and securing the appropriate reviews and approvals. * Stays up-to-date with industry trends, advancements, and best practices in healthcare marketing and apply relevant strategies to drive continuous improvement. * Assists with media relations including interview coordination and story placement. * Assists in the relationship management with external vendors and agencies to ensure the delivery of high-quality content and marketing materials. * Serves as a member for the crisis management team. * Helps coordinate photo shoots for campaigns, website, social media. * Proficiently manages disaster relations roles. * Other duties as assigned by director. Qualifications Education: Bachelor's degree in communications or related field from an accredited college or university is required. Experience: 5+ years' experience in marketing or public relations. Healthcare experience preferred. Additional skills/abilities: Strong knowledge of digital marketing, social media platforms, and content marketing strategies. Excellent written and verbal communication skills. Strong project management skills and ability to multitask effectively. Ability to work collaboratively with employees at all levels of the organization. Creative and analytical problem-solving capabilities. Ability to work in a fast-paced environment and adapt to changing priorities. Collaborative team player with the ability to work well with cross-functional teams. Proficient in project management software (Asana). About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Additionally, under the direct supervision of licensed nurses, the nursing assistant performs various duties to assist in the care of patients in accordance with established policies and procedures. These duties include, but are not limited to, bathing, mouth care, ambulation assistance, toilet assistance, feeding, measuring vital signs and blood glucose, and transporting. Responsibilities Key Responsibilities / Essential Functions Patient Care and Safety * Assists patients with activities of daily living (ADLs), including bathing, grooming, dressing, feeding, toileting, and mobility. * Measures and records vital signs, weight, intake, and output accurately and promptly. * Observes and reports changes in patient condition, behavior, or needs to the RN or charge nurse. * Assists patients with ambulation, repositioning, and transfers using safe lifting techniques and mobility aids. * Ensures patient safety through hourly rounding, fall prevention, and monitoring of equipment such as bed alarms. * Responds promptly to call lights and patient requests. Clinical and Technical Support * Performs blood glucose monitoring, specimen collection, and other technical procedures as trained and delegated. * Maintains clean and organized patient care areas, ensuring equipment is sanitized and ready for use. * Assists with admissions, transfers, and discharges, including patient transport and personal item inventory. * Collects and labels laboratory specimens according to hospital policy. * Assists nurses during procedures as needed. Communication and Teamwork * Communicates effectively with nurses, physicians, and other team members regarding patient care and safety concerns. * Documents patient activities and observations accurately in the electronic health record (EHR). * Supports a positive, collaborative team environment focused on excellent patient care and service. * Maintains confidentiality and adheres to HIPAA regulations. Unit and Environmental Support * Restocks supplies and maintains par levels in assigned patient areas. * Ensures patient rooms are clean, comfortable, and orderly. * Participates in unit-based safety and quality initiatives. Demonstrates flexibility by assisting on other units as needed. Qualifications Minimum Knowledge, Skills, Experience Required: * Uses common sense and special medical skills to care for the sick * Understands technical information from supervisors, charts, reference books, manuals and labels * Uses eyes, ears, hands and fingers with skill * Acts quickly in an emergency, rendering appropriate life-saving measures * Communicates with people * Change from one duty to another frequently * Follow and/or give precise instructions * Records and interprets information accurately * Able to care for patients of all ages * Current in BLS Education: High school graduate or GED. Experience: No previous experience required

The Oral Surgery Dental Assistant provides clinical and administrative support to oral and maxillofacial surgeons in a not-for-profit, community-based hospital oral surgery clinic. The assistant performs a wide range of duties, including chairside assisting, patient preparation, sterilization, radiography, and post-operative care, while maintaining a sterile and efficient environment. The ideal candidate will be a team player who thrives in a fast-paced clinical setting and is committed to providing high-quality, compassionate care. This position operates in a hospital-based oral surgery clinic and may include assisting in the hospital operating room. The work environment involves exposure to bloodborne pathogens, surgical instruments, and anesthetic agents. Strict adherence to infection control and safety protocols is essential. Qualifications Education: High school diploma or GED required-completion of a CODA-accredited dental assisting program required. License, Certification, and/or Registration: Certification in Dental Radiography and/or Nitrous Oxide Monitoring. DANB Certified Dental Assistant (CDA) or DANB Certified Oral Surgery Assistant (DANB-COA) certification preferred-current Basic Life Support (BLS) certification preferred.ACLS or PALS certification (may be required within 6-12 months of hire).Experience: Previous experience assisting in oral and maxillofacial surgery (hospital or clinical setting). Knowledge of infection control, sterilization, and dental radiography principles. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Retail Sales worker will provide general customer service and assistance to guests and process their sales transactions. This position is responsible for stocking, inventorying, and preparing products as well as maintaining the appearance and cleanliness of the retail location. POSITION QUALIFICATIONS Minimum Education N/A Minimum Experience N/A Required Registration/License/Certification 3 year Servsafe certificate before the end of 90 day probation. Preferred Education High School Diploma/GED or equivalent education Preferred Experience 2+ years foodservice Preferred Registration/License/Certification N/A Other Requirements N/A

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY Identifies and assesses patients in need of services to meet their medical, psychosocial and financial needs. Demonstrates fiscal responsibility through timely, efficient and appropriate discharges. Meets Department professional development standards Works as a team member to develop appropriate discharge plans through review of the medical record, conferences with other members of the healthcare team and patient care conferences. POSITION QUALIFICATIONS Minimum Education Associate Degree RN or Bachelor of Social Work Minimum Experience 2 years nursing or medical social work. Required Registration/License/Certification Active Alabama license by State Board of Social Work or Registered Nurse Preferred Education BSN or MSW Preferred Experience 5 years nursing or social work experience in case management or medical social work Preferred Registration/License/Certification Case Management Certification from an Accredited Organization Other Requirements N/A

Performs a variety of routine duties in the cafeteria related to the preparation and serving of patient food. Responsibilities * Sets up and serves patient trays in accordance with established schedule and procedures. * Prepares coffee and tea for patient food service line. * Prepares, loads, and unloads, and cleans food carts. * Assists with care and maintenance of department equipment and supplies. * Restocks all disposable items, condiments, and diet kits and lines trays with tray covers. * Assists the dishwasher with scraping trays and washing dishes ensuring that all dishes and utensils are clean. * Utilizes good customer service skills, serving guests and employees courteously and effectively, explaining menu or food items when requested and giving correct portion sizes. Qualifications Education/Licensure/Certifications High school diploma or GED preferred. Experience Six months food service experience, preferred. Additional Skills/Abilities Some knowledge of diets is required. Knowledge of cooking methods and procedures, including types of preparation and related routines. Ability to communicate with public. Ability to follow written and oral instructions and follow established procedures.

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Patient Processing Specialist is often the first point of contact with our facility, so a strong customer service focus is imperative. The Patient Processing Specialist should be able to effectively communicate to obtain necessary information for efficient registration processing. This position has a direct impact on revenue and patient satisfaction; professionalism, great customer service and efficiency all promote the success of the Patient Processing Specialist. Desired qualities for a Patient Processing Specialist are a self-motivated and driven person with high attention to details and ability to work in a fast-paced team environment. POSITION QUALIFICATIONS Minimum Education High school diploma or equivalent. Minimum Experience 1-2 years customer service experience, including working on a computer. Required Registration/License/Certification N/A Preferred Education High school diploma or equivalent. Preferred Experience 1-2 years healthcare/hospital experience and/or customer service experience. 1-year computer experience and the ability to type and spell accurately. Preferred Registration/License/Certification Complete WorkKeys with a Level 3 and have a Silver, Gold or Platinum State on the following three sections: Work Place Documents, Graphic Literacy, and Applied Math. Also acceptable is a National Career Readiness Certificate effective 02/01/2012. Other Requirements N/A

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Construction Carpenter will build, erect, install, and repair forms, structures, and other fixtures made from wood and other materials as needed to assist with various types of construction projects. POSITION QUALIFICATIONS Minimum Education None Minimum Experience Three years of experience as a Carpenter in a commercial setting required. Basic knowledge of carpentry, flooring repair/installation, construction. Required Registration/License/Certification None Preferred Education High School diploma or equivalent preferred Preferred Experience Three years of experience as a Carpenter in a commercial setting required. Basic knowledge of carpentry, flooring repair/installation, construction.

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY Accurately performs duties of mastectomy fitter, manages product inventory, demonstrates excellence in customer service, provides excellent and compassionate care to all patients and customers in this gift shop tailored to meet the needs of our cancer center patients. POSITION QUALIFICATIONS Minimum Education High School Diploma or equivalent Minimum Experience One-year retail experience Required Registration/License/Certification Candidate for ABC or BOC Certification Preferred Education Associates Degree ABC or BOC approved orthotic fitter pre-certification education course Preferred Experience Three years' experience in retail Preferred Registration/License/Certification Certified Fitter-orthotics (CFo) by American Board for Certification (ABC) Certified Mastectomy Fitter (CMF) by Board of Certification/Accreditation (BOC) Alabama Board of Prosthetics and Orthotics License as Mastectomy Fitter Other Requirements N/A

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY Performs all duties associated with the delivery of sterilized surgical instrumentation and the disinfection of medical devices for use in patient care areas. These duties require achieving competencies in decontamination, prep and packaging, sterilization, storage and distribution. Supports services in patient care areas by promoting highest quality reprocessing. Assembles case carts and supplies for Perioperative Services. Restocks and issues specialty carts, crash carts and issues requisitioned medical devices throughout EAMC. POSITION QUALIFICATIONS Minimum Education High school diploma or equivalent Minimum Experience N/A Required Registration/License/Certification Employee must become a certified Sterile Processing and Distribution Technician (preferably by CBSPD, Inc.) within 24 months of CS employment. After initial 12 months of employment, employee will be given at least four consecutive testing opportunities to pass the examination. Achieving certification is a condition of continued employment. IAHCSMM/HSPA certification is also acceptable. Preferred Education N/A Preferred Experience Previous experience in healthcare setting Preferred Registration/License/Certification CSPDT or CRCST Other Requirements N/A

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY Responsible for the delivery of safe, effective and quality patient-family centered care in the OR and other areas of perioperative services for all patient populations. Functions as a surgical first assistant during operative and other invasice procedures and throughout the perioperative continuum in accordance with scope of practice credentials, privileges, experience, education and competency verification. Demonstrate effective communication, conflict management and collaboration skills with members of the perioperative team and other stakeholders. Integrates knowledge, skills and experiences to meet the needs of patients and families throughout the continuum to include patient and family education. Utilizes standards, guidelines, protocols or pathways for care delivery. Incorporates data and information to continuously improve care and practice to enhance outcomes. Ensures improvements in practice settings by assuming responsibility for self-development. POSITION QUALIFICATIONS Minimum Education Successful completion of an accredited Surgical Assistant program Minimum Experience 1-2 years Perioperative experience Required Registration/License/Certification BLS obtained within 90 days of hire or transfer. Preferred Education N/A Preferred Experience N/A Preferred Registration/License/Certification Certified surgical first assistant (CSFA) within five years of completing program Other Requirements N/A

Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Additionally, under the direct supervision of licensed nurses, the critical care technician performs various duties to assist in the care of patients in accordance with established policies and procedures. These duties include, but are not limited to, bathing, mouth care, ambulation assistance, toilet assistance, feeding, measuring vital signs and blood glucose, transporting, ECG and phlebotomy. Responsibilities Key Responsibilities / Essential Functions 1. Perform basic patient care with minimal supervision and within established policies 2. Accurately check and record vital signs 3. Collect specimens as directed 4. Promptly answer call lights and provide necessary assistance in a timely manner 5. Report patient changes, problems, complaints or requests to appropriate personnel 6. Assist in the maintenance of equipment 7. Perform Electrocardiogram (ECG) 8. Perform phlebotomy Qualifications Minimum Knowledge, Skills, Experience Required: * Uses common sense and special medical skills to care for the sick * Understands technical information from supervisors, charts, reference books, manuals and labels * Uses eyes, ears, hands and fingers with skill * Acts quickly in an emergency, rendering appropriate life-saving measures * Communicates with people * Change from one duty to another frequently * Follow and/or give precise instructions * Records and interprets information accurately * Able to care for patients of all ages * Current in BLS Reasoning, Mathematical and Language Development are indicative of the general level of development required to do this job. Some, but not necessarily all, areas mentioned in this section will be included in this job. Reasoning Development: Apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables in or from standardized situations. Mathematical Development: Add and subtract two digit numbers. Multiply and divide 10's, and 100's by 2,3,4,5. Perform the four basic arithmetic operations with coins and as part of a dollar. Perform operations with units such as cup, pint, and quart; inch, foot, and yard; or ounce and pound. Language Development: Reading: Read and understands instructions, safety rules, etc. Records data via paper and electronic means. Speaking: Speak with poise, voice-control, and confidence, using correct English and well-modulated voice. RELATIONSHIPS TO DATA, PEOPLE AND THINGS: Data: Compiling: Gathering, collecting and classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to information is frequently involved. People: Speaking, hearing, talking with people to convey or exchange information. Includes giving directions to staff, patients, families and/or visitors. Things: Manual dexterity: Use of body members or special devices to work, and perform functions pertinent to accomplishment of job assignment. Education: High school graduate or GED. Experience: No previous experience required

Responsibilities Responsibilities Receives, stores, and issues stock items according to a routine and organized procedure under the direction of the Head Stock Clerk. Provides other duties as requested. Qualifications Qualifications Minimum Knowledge, Skills, Experience Required Education: High school graduate preferred. Working in shipping and receiving; supervisory skills; previous computer experience preferred. Working in shipping and receiving; supervisory skills; previous computer experience preferred.

The Patient Care Assistant (PCA) performs various care activities and related services necessary in caring for the personal needs and comfort of patients. He/she works under the supervision of a licensed nurse. The PCA participates in the orientation and training of personnel. Qualifications High school graduate or equivalent. BLS certification. About Us Our Mission: Be the Difference Our Vision: Excellence Always Our Values: Safety, Compassion, Innovation & Excellence Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY Follows all department and hospital policies and procedures to promote patient care. Transports patients in safe and timely manner and follows proper procedure for basic handling of catheters, tubes, equipment, monitors and oxygen. Greets and introduces self to patients and provides patient and/or staff with appropriate information regarding transport. Prepares and completes daily logs. Keeps all transport equipment clean.Maintains skills and training as necessary to provide required service. POSITION QUALIFICATIONS Minimum Education High School Diploma or equivalent Minimum Experience N/A Required Registration/License/Certification BLS within 90 days of DOH/Transfer Preferred Education N/A Preferred Experience One year in customer service One year of satisfactory employment Preferred Registration/License/Certification N/A Other Requirements N/A

EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Clinical Educator role is based on three spheres of influence: nurse/nursing, patient/client, and system/organization. The Clinical Educator acts as a resource to employees and leadership to facilitate safe, therapeutic care in a holistic and systematic manner to the patient population. Demonstrates commitment to the organization's strategic plan and supports new, department-specific and organization-wide initiatives by providing staff continuing education, orientation, and individual staff development. Under the supervision of the Education Manager, and in collaboration with staff, leadership, and other members of the interdisciplinary healthcare team, the Clinical Educator performs continuous assessment of educational needs, and fosters participation, involvement, and cooperation among staff and management team for education programs. Conducts evidence-based research and uses available resources and various instructional approaches to develop and implement training programs based on hospital protocols, policies and procedures, and regulatory standards to facilitate learning and competence. Evaluates the effectiveness of educational programs and provides appropriate documentation of education activities. Ensures high quality, compassionate healthcare through continued personal, professional development and innovative thinking, and functions as a professional role model for staff. POSITION QUALIFICATIONS Minimum Education Master of Science in Nursing or within 3 months of graduation from a Master's in Science Nursing program Minimum Experience Three to Five (3-5) years of progressive, clinical nursing experience with primary care management of patient population. Required Registration/License/Certification Registered Nursing License BLS and ACLS must be obtained within first 6 months of hire AHA Instructor status within 12 months of hire or transfer Preferred Education N/A Preferred Experience N/A Preferred Registration/License/Certification Certification in Specialty Nursing Professional Development Certification Other Requirements N/A

Responsible for the collection of patient account balances. TYPICAL PHYSICAL DEMANDS: Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 50 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Involves frequent contact with patients, physicians and staff. Contact may involve dealing with angry or upset people. Work may be stressful at times. Evening and Weekend work may be required. Responsibilities * Identifies delinquent accounts, aging period and payment sources.• Reviews each account by computer, reports and other information sources.• Performs collection actions including contacting patients by statement, telephone and letter for all current accounts as well as old company accounts.• Evaluates patient financial status and establishes budget payment plans.• Reviews accounts for possible assignment to collection agency, makes recommendations to Controller and prepares information for collection agency.• Identifies and resolves patient billing complaints. • Researches guarantor credit balances.• Assists in answering telephone, routing calls and providing requested information as needed.• Regularly reviews and acts on deceased and no statement accounts per office policy.• Assists in care and maintenance of department equipment.• Participates in educational activities and attends required meetings.• Maintains strictest confidentiality.• Performs related work as required. Qualifications Education Required• High School Diploma or GED required. Education Preferred License, Certification and/or Registration Experience• One year of collection experience. Additional Skills/Abilities• Requires knowledge of medical billing/collection practices. • Knowledge of basic medical coding. • Knowledge of insurance agency operating procedures and practices. • Knowledge of governmental legal and regulatory provisions related to collection activities. • Skill with computer applications and use of calculator. • Ability in establishing and maintaining effective working relationships with co-workers, supervisors, and the public. • Ability to communicate clearly. • Ability to work independently. • Knowledge of the organizations policies and procedures. • Ability to maintain confidentiality of sensitive information. • Upholds effective work habits including, but not limited to, regular attendance, teamwork, initiative, dependability, and promptness.• Some medical insurance background preferred.