Care Coordinator Exempt - Eamc Case Mgmt
Coordinator job at East Alabama Health
EAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
Identifies and assesses patients in need of services to meet their medical, psychosocial and financial needs. Demonstrates fiscal responsibility through timely, efficient and appropriate discharges. Meets Department professional development standards Works as a team member to develop appropriate discharge plans through review of the medical record, conferences with other members of the healthcare team and patient care conferences.
POSITION QUALIFICATIONS
Minimum Education
Associate Degree RN or Bachelor of Social Work
Minimum Experience
2 years nursing or medical social work.
Required Registration/License/Certification
Active Alabama license by State Board of Social Work or Registered Nurse
Preferred Education
BSN or MSW
Preferred Experience
5 years nursing or social work experience in case management or medical social work
Preferred Registration/License/Certification
Case Management Certification from an Accredited Organization
Other Requirements
N/A
CISC Care Coordinator, Licensed
Remote
Independently coordinates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes. Duties performed are either during face-to-face home visits or facility based depending on the assignment. Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Assists with orientation and mentoring of new team members as appropriate. May act as a team lead for non-licensed care coordinators.
Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources.
Conducts in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters.
Communicates and develops the care plan and serves as point of contact to ensure services are rendered appropriately (e.g., during transition to home care, back up plans, community based services).
Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes.
Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs.
Acts as an advocate for members' care needs by identifying and addressing gaps in care.
Performs ongoing monitoring of the plan of care to evaluate effectiveness.
Measures the effectiveness of interventions as identified in the members care plan.
Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes.
Collects clinical path variance data that indicates potential areas for improvement of case and services provided.
Works with members and the interdisciplinary care plan team to adjust plan of care, when necessary.
Educates providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care.
Facilitates a team approach to the coordination and cost effective delivery to quality care and services.
Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum.
Collaborates with the interdisciplinary care plan team which may include member, caregivers, member`s legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases.
Provides assistance to members with questions and concerns regarding care, providers or delivery system.
Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources.
Generates reports in accordance with care coordination goals.
Other Job Requirements
Responsibilities
Associate's Degree in Nursing required for RNs, or Master's Degree in Social Work or Healthcare-related field, with an independent license, for Social Workers.
Licensed in State that Services are performed and meets Magellan Credentialing criteria.
2+ years' post-licensure clinical experience.
Experience in utilization management, quality assurance, home or facility care, community health, long term care or occupational health required.
Experience in analyzing trends based on decision support systems.
Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment.
Knowledge of referral coordination to community and private/public resources.
Requires detailed knowledge of cost-effective coordination of care in terms of what and how work is to be done as well as why it is done, this level include interpretation of data.
Ability to make decisions that require significant analysis and investigation with solutions requiring significant original thinking.
Ability to determine appropriate courses of action in more complex situations that may not be addressed by existing policies or protocols.
Decisions include such matters as changing in staffing levels, order in which work is done, and application of established procedures.
Ability to establish strong working relationships with clinicians, hospital officials and service agency contacts. Computer literacy desired.
Ability to maintain complete and accurate enrollee records. Effective verbal and written communication skills.
General Job Information
Title
CISC Care Coordinator, Licensed
Grade
24
Work Experience - Required
Clinical
Work Experience - Preferred
Education - Required
Associate - Nursing, Master's - Social Work
Education - Preferred
License and Certifications - Required
DL - Driver License, Valid In State - Other, LISW - Licensed Independent Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LMSW - Licensed Master Social Worker - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPN - Licensed Practical Nurse - Care Mgmt, PSY - Psychologist - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt
License and Certifications - Preferred
Salary Range
Salary Minimum:
$58,440
Salary Maximum:
$93,500
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Auto-ApplyDispatch Coordinator
Detroit, MI jobs
Under the general supervision of the Mobile Crisis Director or the Director of Crisis Services, the Dispatch Coordinator provides the connection via telephone between the individual or entities needing behavioral health services and the appropriate services needed. This position performs call center/dispatch duties for the Mobile Crisis Unit, PAR screeners and other related dispatch and call center functions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis team.
Responds to crisis calls and referrals for mobile crisis deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual's needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter concurrently while in-call.
Utilizes knowledge of community resources.
Provides coordination between hospital social workers and PAR screeners.
Completes Requests for Service (RFS) ensuring that Pre-Admission Review (PAR) screeners complete assessments to determine if an inpatient setting is the appropriate level of care for the individual.
Enters requests for services (RFS) from referring hospitals and relays the information to dispatch the PAR Screeners.
Enters client information into DWIHN's Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners.
Utilizes MHWIN dispatch system to deploy PAR Screeners.
Utilizes DWIHN's phone system.
Completes data entry for enrollments.
Generates member IDs for new individuals entering the DWIHN system.
Verifies Medicaid in the CHAMPS system.
Completes triage to provide initial assessment of the individual's need.
Participates in agency and system staff meetings.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):
Knowledge of DWIHN policies, procedures, and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MWHIN.
Knowledge of compliance standards.
Knowledge of call screening techniques and phone etiquette.
Knowledge of policies and procedures for receiving and processing emergency calls.
Knowledge of customer service principles and practices.
Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
Knowledge of emergency and general dispatch procedures and practices.
Knowledge of medical and insurance terminology
Assessment skills.
Evaluation skills.
Decision Making skills.
Interpersonal skills.
Customer Service skills.
Communication skills.
Active Listening skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience.
REQUIRED LICENSE(S).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS :
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Auto-ApplyDispatch Coordinator (Contingent)
Detroit, MI jobs
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Under the general supervision of the Mobile Crisis Director, the Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis team.
Responds to crisis calls and referrals for mobile crisis deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual's needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter concurrently while in-call.
Utilizes knowledge of community resources.
Participates in agency and system staff meetings.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Knowledge of DWIHN policies, procedures, and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MWHIN.
Knowledge of compliance standards.
Knowledge of call screening techniques and phone etiquette.
Knowledge of policies and procedures for receiving and processing emergency calls.
Knowledge of customer service principles and practices.
Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
Knowledge of emergency and general dispatch procedures and practices.
Assessment skills.
Evaluation skills.
Decision Making skills.
Interpersonal skills.
Customer Service skills.
Communication skills.
Active Listening skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience.
REQUIRED LICENSE(S).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS:
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Auto-ApplyDispatch Coordinator
Detroit, MI jobs
Job Description
Under the general supervision of the Mobile Crisis Director or the Director of Crisis Services, the Dispatch Coordinator provides the connection via telephone between the individual or entities needing behavioral health services and the appropriate services needed. This position performs call center/dispatch duties for the Mobile Crisis Unit, PAR screeners and other related dispatch and call center functions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis team.
Responds to crisis calls and referrals for mobile crisis deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual's needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter concurrently while in-call.
Utilizes knowledge of community resources.
Provides coordination between hospital social workers and PAR screeners.
Completes Requests for Service (RFS) ensuring that Pre-Admission Review (PAR) screeners complete assessments to determine if an inpatient setting is the appropriate level of care for the individual.
Enters requests for services (RFS) from referring hospitals and relays the information to dispatch the PAR Screeners.
Enters client information into DWIHN's Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners.
Utilizes MHWIN dispatch system to deploy PAR Screeners.
Utilizes DWIHN's phone system.
Completes data entry for enrollments.
Generates member IDs for new individuals entering the DWIHN system.
Verifies Medicaid in the CHAMPS system.
Completes triage to provide initial assessment of the individual's need.
Participates in agency and system staff meetings.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):
Knowledge of DWIHN policies, procedures, and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MWHIN.
Knowledge of compliance standards.
Knowledge of call screening techniques and phone etiquette.
Knowledge of policies and procedures for receiving and processing emergency calls.
Knowledge of customer service principles and practices.
Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
Knowledge of emergency and general dispatch procedures and practices.
Knowledge of medical and insurance terminology
Assessment skills.
Evaluation skills.
Decision Making skills.
Interpersonal skills.
Customer Service skills.
Communication skills.
Active Listening skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience.
REQUIRED LICENSE(S).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS:
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Client Coordinator (Remote)
Remote
At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.
****NOTE:** **This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI ****
**Required Job Qualifications:**
+ High school diploma or GED equivalent required
+ Minimum **3 years** previous experience in a similar Third-Party Admin or health insurance environment
+ Client facing, outside vendor and member facing experience
+ Thorough understanding of self-funding and employee benefit plan
+ Ability to travel as required for this position. (10%-20%)
+ Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
+ Excellent written and verbal communication skills are required, as are exceptional organizational skills.
+ Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
+ Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.
**Preferred Job Qualifications:**
+ State insurance license
+ College degree
**This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI**
**Sponsorship is not available**
\#LI-NR1
\#LI-Remote
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**EEO Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Pay Transparency Statement:**
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**Min to Max Range:**
$48,500.00 - $91,000.00
Exact compensation may vary based on skills, experience, and location.
Marketing and Outreach Coordinator
Littleton, CO jobs
Full-time Description
While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community!
Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly.
Benefits:
Insurance benefits include health, dental, vision, life, accident, and critical illness
403(b) retirement plan with match
ClassPass Membership
Paid time off and personal leave
12 Paid Holidays
Schedule flexibility
Opportunity to work from home
Access to the agency's car upon program's approval
Mileage reimbursement
Employee assistance program
10% off tuition at CCU for their online programs
Growth opportunities are available throughout the agency as we love to promote from within!
Responsibilities:
Build and maintain relationships with donors, sponsors, and local businesses.
Conduct outreach through meetings, events, and communications to expand the network.
Develop partnership proposals and sponsorship packages aligned with department goals.
Coordinate and participate in community events to increase visibility and engagement.
Track donor and partner information, ensuring timely follow-ups and acknowledgments.
Collaborate with internal teams to create outreach materials and impact-focused campaigns.
Oversee digital marketing efforts including website updates, email marketing, and social media campaigns.
Create promotional materials, respond to queries on social media, and manage networking efforts.
Support event planning and management; send thank-you notes and tax info to donors.
Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed.
Posting Date: 11/25/2025
Application Window: Ongoing (Applications will be accepted on an ongoing basis)
Requirements
A bachelor's degree in a related field or 5 years of relative experience required.
3 years of experience with marketing, social media management, and event planning is essential.
2 years experience with campaign management and CRM software is preferred.
Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics).
Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience.
Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills.
Must be able to pass a criminal background check.
Must hold a valid Colorado driver's license or have the ability to obtain one.
UM Coordinator (Inpatient)
Remote
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an organized, detail-oriented and customer service oriented inpatient utilization management (UM) coordinator to join the remote UM team. As an inpatient UM coordinator, you will assist with managing census and admissions, retrieve medical records, and discharge planning while working with the case management (CM) supervisor, manager, and director of healthcare services.
If you are hungry to learn and grow, want to be part of a growing organization, and make a positive impact in the lives of seniors - we're looking for you!
Schedule: Monday - Friday, 8am - 5pm Pacific Time (Required)
GENERAL DUTIES / RESPONSIBILITIES:
Assist team with daily census by entering face sheets for hospitals and skilled nursing facilities (SNF).
Obtain medical records from hospitals and SNF's.
Attach medical records to authorizations.
Enter referral requests / authorizations in system using ICD 10 and CPT coding.
Monitor fax folders.
Complete and document tasks as assigned by nurse.
Maintain documentation on facilities contacted.
Assist with maintaining and updating member's records.
Assist with mailing or faxing correspondence to facilities, related to, as needed.
Request medical records from facilities, etc., related to members activities, as needed.
Attend case management presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Meet specific deadlines and respond to various workloads by assigning task priorities according to department policies, standards and needs.
Maintain confidentiality of information between and among health care professionals.
Be a positive team player.
Job Requirements:
Experience:
Required:
Inpatient concurrent review experience
Experience with census and admission management
Experience in discharge planning
Experience entering referrals and prior authorizations.
Experience with Medicare Advantage
Experience with hospital and / or facilities backend admissions
Knowledge of medical terminology
Knowledge of ICD10 and CPT codes
Knowledge of Medicare, HMO, MMO, managed care plans
Computer proficient
Preferred:
Medical assistant experience preferred
Knowledge working in Access Express / Portal, Epic preferred.
Education:
Required:
High school diploma or general education degree (GED) or (4) years' additional experience in lieu of education.
Preferred:
Medical Terminology Certificate preferred.
Training:
Required:
Preferred:
Specialized Skills:
Required:
Proficient in Microsoft Office (Outlook, Excel, Word)
Able to type minimum 50 words-per-minute (WPM).
Organized and detail oriented.
File systematically.
Good interpersonal skills.
Strong written, verbal, and telephonic communication skills
Able to read, write, and speak English fluently.
Preferred:
Licensure:
Required: None
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear.
2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
3. The employee frequently lifts and / or moves up to 10 pounds.
4. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyReturns Coordinator- French Bilingual (Mentor, OH, US, 44060)
Mentor, OH jobs
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Returns Coordinator your primary role is to provide order management and support as it pertains to quality complaints, returns and credits. You will be responsible for support of our Customers, Sales and Service in both the US and Canada. In this role you are responsible for investigation of complaints, return requests and/or discrepancies communicated by Customers, Carriers, Sales and Service.
This is a fully remote role.
What You'll do as a Returns Coordinator
* Act as a STERIS liaison for Returns (RMA) business requiring a high level of attention, initiative, and follow up.
* Manage Customer capital, consumables and parts RMA backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met.
* Run reports related to the overall management of orders and RMAs.
* Develop and maintain business relationship with Customers, Sales and Service while providing excellent Customer Service.
* Issue capital, consumable and part RMAs.
* Ensure all actions are completed in accordance with department policies and procedures.
* Interface with the Field Sales and Service and Corporate Accounts to investigate price discrepancies and issue credits as necessary.
* Collaborate with manufacturing facilities, distribution centers and/or the Credit department to clear up any outstanding RMA issues.
* Facilitate product complaint information to Quality and Regulatory departments to ensure timely action and resolution.
* Coordinate product shipment from various plant and vendor locations to designated delivery point.
* Provide data to Sales, including, but not limited to, pricing, RMA and order status, holds issues, backorders, freight quotes and delivery information.
* Work with Planning to ensure availability and timely delivery on capital equipment orders.
* Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs).
* Work within the department's Lean tracking tools and provides data as needed for monthly documentation of performance against agreed-upon KPIs.
* Participate in Kaizen events when appropriate and supports the action plans that result from those events.
* Other duties as necessary.
The Experience, Skills and Abilities Needed
Required:
* Bachelor degree in Business or Business discipline
* Minimum 1 year business experience
* Minimum 2 years experience accepted in lieu of degree
* Bilingual in English and French language required
Preferred:
* Direct experience with Customers, Vendors and Sales preferred
Other:
* Strong decision-making skills; understands how decisions impact the Customer and the Company
* Ability to lead and influence a cross-functional team and operate in a highly complex environment
* Strong analytical and problem-solving capabilities
* Must demonstrate a high level of professionalism and integrity
* Excellent communication skills - written, verbal and presentation
* Ability to handle multiple demands from many people and prioritize effectively
* Ability to maintain composure under pressure and demonstrate a "can do" attitude
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added Holidays
* Excellent Healthcare, Dental, and Vision benefits
* Long/Short Term Disability Coverage
* 401(k) with a company match
* Maternity & Parental Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued education programs
* Excellent opportunities for advancement in a stable long-term career
#LI-MM1
Pay range for this opportunity is $44,412.50 - $57,475.00. [ACTION REQUIRED - REMOVE IF NOT APPLICABLE:] This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Returns Coordinator- French Bilingual
Ohio jobs
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As a Returns Coordinator your primary role is to provide order management and support as it pertains to quality complaints, returns and credits. You will be responsible for support of our Customers, Sales and Service in both the US and Canada. In this role you are responsible for investigation of complaints, return requests and/or discrepancies communicated by Customers, Carriers, Sales and Service.
This is a fully remote role.
What You'll do as a Returns Coordinator
Act as a STERIS liaison for Returns (RMA) business requiring a high level of attention, initiative, and follow up.
Manage Customer capital, consumables and parts RMA backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met.
Run reports related to the overall management of orders and RMAs.
Develop and maintain business relationship with Customers, Sales and Service while providing excellent Customer Service.
Issue capital, consumable and part RMAs.
Ensure all actions are completed in accordance with department policies and procedures.
Interface with the Field Sales and Service and Corporate Accounts to investigate price discrepancies and issue credits as necessary.
Collaborate with manufacturing facilities, distribution centers and/or the Credit department to clear up any outstanding RMA issues.
Facilitate product complaint information to Quality and Regulatory departments to ensure timely action and resolution.
Coordinate product shipment from various plant and vendor locations to designated delivery point.
Provide data to Sales, including, but not limited to, pricing, RMA and order status, holds issues, backorders, freight quotes and delivery information.
Work with Planning to ensure availability and timely delivery on capital equipment orders.
Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs).
Work within the department's Lean tracking tools and provides data as needed for monthly documentation of performance against agreed-upon KPIs.
Participate in Kaizen events when appropriate and supports the action plans that result from those events.
Other duties as necessary.
The Experience, Skills and Abilities Needed
Required:
Bachelor degree in Business or Business discipline
Minimum 1 year business experience
Minimum 2 years experience accepted in lieu of degree
Bilingual in English and French language required
Preferred:
Direct experience with Customers, Vendors and Sales preferred
Other:
Strong decision-making skills; understands how decisions impact the Customer and the Company
Ability to lead and influence a cross-functional team and operate in a highly complex environment
Strong analytical and problem-solving capabilities
Must demonstrate a high level of professionalism and integrity
Excellent communication skills - written, verbal and presentation
Ability to handle multiple demands from many people and prioritize effectively
Ability to maintain composure under pressure and demonstrate a “can do” attitude
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
#LI-MM1
Pay range for this opportunity is $44,412.50 - $57,475.00. [ACTION REQUIRED - REMOVE IF NOT APPLICABLE:] This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Sales Coordinator (US)
Dallas, TX jobs
Kalibrate
We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence.
We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition.
With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions.
We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow.
The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries.
Job requirements
Role
• Oversee the integrity and accuracy of the company's general ledger and all accounting operations across entities and regions.
• Lead the month-end, quarter-end, and year-end close processes, ensuring timely and accurate financial reporting.
• Own the preparation and consolidation of group-level financial statements in accordance with relevant accounting standards (e.g., US GAAP, IFRS).
• Ensure the completion and review of all key reconciliations, including balance sheet, bank, and intercompany accounts.
• Maintain and enforce internal controls, accounting policies, and procedures to ensure compliance and mitigate risk.
• Approve journal entries, payment runs, and other key financial transactions, applying threshold-based approval policies as defined.
• Oversee the preparation and review of management accounts, board packs, and financial analysis for executive leadership.
• Coordinate and support internal and external audit processes, ensuring timely provision of information and resolution of audit queries.
• Provide guidance and support to direct reports within the accounting function, encouraging development and helping them build capability to deliver high quality work.
• Collaborate with Tax & Audit, FP&A, and other finance functions to ensure accurate reporting, compliance, and business support.
• Provide administrative and analytical support for ongoing tax projects and audits.
Responsibilities:
•Drive continuous improvement in accounting processes, leveraging automation and technology to enhance efficiency and accuracy.
•Lead or participate in finance system upgrades, ERP implementations, and process reengineering projects.
• Collaborate closely with the FP&A team and the Global Director to review financial statements and provide meaningful insights on performance, risks, and opportunities.
• Develop and maintain the close calendar, journal entry policy, and approval thresholds, ensuring clarity and compliance across the finance function.
• Oversee the maintenance and governance of the chart of accounts, segment structures, and master data within the ERP.
• Monitor and report on key financial controls, KPIs, and compliance metrics to senior leadership and the board.
• Support cash management activities, including short-term cash forecasting, bank account administration, and payment release controls.
• Ensure proper segregation of duties and adherence to other internal control frameworks as applicable.
• Provide technical accounting guidance on complex transactions, new standards, or business initiatives.
• Foster a culture of accountability, collaboration, and professional development within the accounting team.
This is a fully remote US based role and the salary is around $55-60k.
All done!
Your application has been successfully submitted!
Other jobs
Care Coordinator - Bellingham Children's Intensive Services
Bellingham, WA jobs
Care Coordinator Bellingham, WA Full-Time ********************* Be the Connector That Changes Lives Join our dedicated and tight-knit Bellingham WISe team - a group of compassionate and tenacious professionals committed to helping youth with complex behavioral health needs live and thrive in their communities.
The Wraparound with Intensive Services (WISe) model supports Medicaid-eligible individuals up to age 21 by delivering care in home, school, and community settings. WISe is family-driven, strength-based, and rooted in real-world environments where challenges actually occur.
Learn more about WISe: Watch the video
What You'll Do
As a Care Coordinator, you'll:
Coordinate ongoing behavioral health support for youth and families.
Develop treatment plans, connect clients to resources, and monitor care.
Work collaboratively with natural supports, community partners, and other providers.
Participate in after-hours crisis/emergency response rotation (assessment, outreach, safety planning).
Support team operations and serve as a reliable backup to teammates as needed.
Work Locations: Office, client homes, schools, and community settings
Schedule: Must be flexible, including some evening hours
What You Bring
BA/BS/BSW in a Behavioral Science-related field.
Valid WA State Driver's License, vehicle, and insurance.
Ability to pass a criminal background check.
Must submit Agency Affiliated Counselor application upon hire (if not licensed).
Preferred Experience
Previous work in mental health, medical, or social services settings.
Experience with or interest in learning Evidence-Based Practices.
Strengths-based approach to care and treatment planning.
Cultural competency and strong interpersonal communication.
What We Offer
Medical, dental, and vision insurance at no cost for full-time staff
16 vacation days, 12 sick days, and 13 holidays (11 fixed 2 personal)
$500/year in professional development funds up to 5 days paid education leave
403(b) retirement plan with up to 2% match after one year
Mileage reimbursement
Weekly supervision and growth opportunities
That's over 45 paid days off in your first year!
Why Join Compass Health?
Compass Health is Northwest Washington's largest non-profit behavioral health provider, serving Island, San Juan, Skagit, Snohomish, and Whatcom counties for over 110 years. We support employees with:
A mission-driven culture
Opportunities for growth and advancement
A strong focus on work-life balance and inclusion
Equal Opportunity Employer
We believe in equal access to opportunity. Compass Health welcomes all qualified applicants regardless of race, color, gender identity, age, sexual orientation, religion, disability, or veteran status.
Join our team and help families build brighter futures.
Apply now at *********************
Behaviors
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Peer Recognition: Inspired to perform well by the praise of coworkers
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Bachelor
Bachelor-Science
Bachelor-Arts
Licenses & Certifications
Agency Aff Coun-Registerd
NPPES
Drivers License
Car Insurance
Care Coordinator - Island & San Juan Children's Intensive Services
Coupeville, WA jobs
Job DescriptionCare Coordinator - Full Time
???? Coupeville, WA | ???? Children's Intensive Services (WISe)
Join Compass Health
Are you passionate about empowering youth and families in your community? Our Island & San Juan WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges.
About WISe (Wraparound with Intensive Services)
WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements.
???? Watch this short video to learn more about WISe
What You'll Be Doing
Provide case management, treatment planning, and therapeutic coordination.
Partner with caregivers and natural supports to promote recovery and stability.
Deliver services in the community with flexible scheduling, including evenings.
Participate in an after-hours on-call rotation for crisis response and outreach.
Serve as a core member of a collaborative, multidisciplinary team.
What You'll Bring
BA/BS/BSW in Behavioral Sciences (required)
Experience in behavioral health, social services, or medical settings (preferred)
Familiarity or willingness to learn Evidence-Based Practices
Valid WA State Driver's License, insured vehicle
Must complete Agency Affiliated Counselor application if not already licensed
Key Skills
Strong collaboration and communication skills
Ability to build therapeutic alliances with youth and families
Organized and flexible with a solution-focused mindset
Competency in Microsoft Office applications
What We Offer
(benefits prorated for part-time employees)
NO-COST Medical, Dental & Vision for full-time staff
16 vacation days + 12 sick days + 13 paid holidays
$500/year in professional development funds
Up to 10 days of paid education leave
403(b) retirement match up to 2%
Mileage reimbursement
Weekly clinical supervision
That's over 45 paid days off in your first year!
About Compass Health
With 110+ years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care.
Learn more at: ???? *********************
Equal Opportunity Employer
Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals.
Cleaning Validation Coordinator (Remote)
Florida jobs
The Cleaning Validation Coordinator is responsible for collaborating with internal and external client teams to track project timelines and deliverables. The ideal candidate will have a strong desire to learn cleaning validation while demonstrating excellent organizational and communication skills that increase client confidence and support product deliverables in alignment with agreed timelines. This role will assist with developing and maintaining project plans, resource estimates, and timeline forecasts while also coordinating activities and supporting the team, with cleaning validation activities.
The Role
Communicate effectively with team members and external vendors/clients
Develop, coordinate, and track timelines/deliverables for customer/internal projects. This includes coordination with internal and external team members.
Interact with team members and clients to create, review, and approve documentation per timeline.
Provide weekly updates to management on schedule, progress, obstacles, and report issues that may affect ultimate results.
Manage and organize project documents
Assist business development in managing the customer relationship, and maintaining client trust, confidence, and faith in the consultant team.
Look for ways to continuously improve generated documentation
Support the assessment of client's cleaning validation documents to identify regulatory concerns including potential corrective actions in alignment with industry best practices.
Remain current with the cleaning processes and validation guidances.
Research regulatory guidance and industry best practice documents related to a specific topic of concern
Utilize technical writing skills to write, revise, and review cleaning related documents including Master Plans, Project Plans, Batch Records, Standard Operating Procedures, Forms, Protocols, Summary Reports, and Risk Assessments.
Assist with the development of assessment concerns related to the client's cleaning validation program and draft improvement plans to address concerns identified.
Create, develop, edit, and maintain high-quality documentation following internal and client style guidelines, document standards, and templates, while ensuring that quality targets, timelines, and regulatory requirements are met.
Other duties as assigned by manager
The Candidate
Degree in Chemistry, Biochemistry, Engineering, or other related fields
Driven, hard-working, and determined to succeed
Formal project management training is preferred
Organized and efficient, with excellent time management skills
Experience in the pharmaceutical industry preferably within validation.
Working knowledge of cGMP requirements, ICH, FDA, and other pharmaceutical industry regulatory guidelines is highly desired.
Strong technical skills to review, interpret, and make scientific conclusions and recommendations based on data
Ability to understand and extract necessary information from technical documents
Technical writing experience
Excellent grammar and writing skills - Required
Effectively work within a team environment and interface with peers, management, etc.
Ability to work independently, handle multiple tasks simultaneously, and meet critical milestones and goals. - Required
Able to effectively manage workload and prioritize activities
Proficient with MacOS
Advanced knowledge of Microsoft Word/Excel/PowerPoint - Required
Must be willing to travel to client sites worldwide to support work as needed.
Experience working in a global remote team environment
Vacation Coordinator (Remote)
Nashville, TN jobs
Are you passionate about travel and ready to create memorable experiences for clients? We're seeking a Vacation Coordinator to join our growing team! This is a remote, flexible opportunity ideal for driven individuals who want to build a thriving career in the travel industry.
Responsibilities:
Plan and coordinate customized vacations, cruises, and travel experiences.
Consult with clients to match them with ideal destinations and packages.
Manage bookings, itineraries, and client follow-up.
Grow your client base through online marketing, networking, and referrals.
Stay informed on travel trends, promotions, and certifications.
Ideal Candidate:
Strong communication and organizational skills.
Self-motivated and able to work independently.
Passionate about travel and customer service.
Tech-savvy with basic digital and social media skills.
Experience in sales, hospitality, or customer service is a plus (but not required).
Perks:
Remote work with flexible scheduling.
Industry training and certifications provided.
Access to exclusive travel perks and supplier discounts.
Uncapped competitive performance-based earnings.
Opportunities for leadership growth and specialization.
Ready to turn your passion for travel into a flexible, rewarding career? Apply now and start and become the pilot of your journey.
Vacation Coordinator (Remote)
Nashville, TN jobs
Job Description
Are you passionate about travel and ready to create memorable experiences for clients? We're seeking a Vacation Coordinator to join our growing team! This is a remote, flexible opportunity ideal for driven individuals who want to build a thriving career in the travel industry.
Responsibilities:
Plan and coordinate customized vacations, cruises, and travel experiences.
Consult with clients to match them with ideal destinations and packages.
Manage bookings, itineraries, and client follow-up.
Grow your client base through online marketing, networking, and referrals.
Stay informed on travel trends, promotions, and certifications.
Ideal Candidate:
Strong communication and organizational skills.
Self-motivated and able to work independently.
Passionate about travel and customer service.
Tech-savvy with basic digital and social media skills.
Experience in sales, hospitality, or customer service is a plus (but not required).
Perks:
Remote work with flexible scheduling.
Industry training and certifications provided.
Access to exclusive travel perks and supplier discounts.
Uncapped competitive performance-based earnings.
Opportunities for leadership growth and specialization.
Ready to turn your passion for travel into a flexible, rewarding career? Apply now and start and become the pilot of your journey.
Remote Primary Care Coordinator (Medical Assistant) Float
Yakima, WA jobs
Welcome to Pine Park Health!
About Us
Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy and lead a life they love. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved - patients, families, community staff members, providers, and payers.
We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital.
Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us!
The Opportunity
The Primary Care Coordinator (PCC) serves as the central point of contact for our primary care team. This specific role is a Float Primary Care Coordinator supporting our practice in Reno, Nevada, called Geriatric Specialty Care (GSC). The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation.
Key Responsibilities:
- Centralized Triage
- Fax Management
- Pod Coverage
- New patient onboarding
- Proactive outreach
- Workflow Innovation
- Administrative Support
- Scheduling
- Participate in mandatory after-hours shift rotation
Key Evaluation Metrics: Success will be measured in the following focus areas:
Inbound Phone Calls:
-Answer 95% of inbound calls within 60 seconds and expect ~30 inbound calls / day
-Aim for an average wait time of less than 30 seconds
-Ensure caller wait times do not exceed 2 minutes
Task Completion:
-Messages and Clinical Emails: Address 95% within 2 hours
-Complete routine tasks within 7 days; STAT tasks completed within 24 hours
-Proactively contact all newly enrolled patients within 24 hours to schedule a welcome visit
-Complete 100% of visit reminder calls each day and expect to make ~20 reminder calls / day
Voicemails:
-Close/resolve all urgent voicemails within 1 hour
-Return non-urgent voicemails within 1 business day
-Ensure after-hours voicemails are addressed within first 2 hours of next business day
Patient Care Management:
-Ensure accurate logging of all patient encounters for chronic care management
-Log 6 hours per day of care coordination using our custom logging software
-Assist with improvement projects related to quality and efficiency
-Achieve a patient satisfaction survey score of 8.5/10 or higher
Requirements:
- High School Diploma (some college preferred)
- Basic understanding of Primary Care Operations
- Medical Assistant Certification preferred
- Comfort with healthcare technology platforms
- Ability to thrive in a fast-paced, changing environment
- Attendance is critical in this role to ensure quality patient care
- Must be able to work ~5 on call overnights and/or weekends
- Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.
Benefits Designed For You and Yours
Paid Parental Leave
Medical, Vision, and Dental Insurance
401K Retirement Plan
Mileage and Cell Phone Reimbursement
Annual Wellness Allowance
Professional and Personal Development Annual Allowance
FSA and Dependent Care FSA
10 Paid Holidays
Paid Time Off
Paid Sick days
Physical Requirements:
- Ability to remain seated for extended periods
- High proficiency with computers and mobile devices
- Remote Work Requirements: Candidates must maintain a private, HIPAA-compliant home office space free from interruptions and unauthorized access, stable high-speed internet connection, and standard remote work technology including computer, webcam, headset etc.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
Auto-ApplyPMO Project Coordinator (Remote)
North Carolina jobs
LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.
GENERAL STATEMENT OF JOB
The Project Management Office (PMO) Project Coordinator assists with the process, program, and project development efforts for the PMO initiatives to support the organization moving from current to future state operations. This position coordinates and influences activities and resources in support of one or more highly visible, varying-scale projects with high/medium/low impact, risk, and complexity.
ESSENTIAL JOB FUNCTIONS
Organizational Support - Provides comprehensive support to assigned individuals and the organization, by being detail-oriented and resourceful in completing projects as assigned. Incumbent will be able to multi-task effectively and utilize organizational knowledge to ensure that projects are being completed in a manner consistent with established objectives.
Provides comprehensive support to assigned individuals and the department, by being detail-oriented and resourceful in completing projects as assigned
Organizing, attending and participating in both internal and external stakeholder meetings
Documentation and follow up on important actions and decisions from meetings
Coordinate activities, resources, equipment and information
On a regular basis, meet with PPMO team members to review progress and to discuss future steps on work tasks/initiatives/projects. Arrange meetings with the members of the PPMO team and other collateral business units. Organize appropriate meeting rooms and any refreshments, contact the attendees and note any who can't attend. Before the meeting, send out any relevant information, and attend each meeting to take minutes.
Documentation Management - Thoroughly and accurately enter and maintain data points in all applicable systems and/or applications as per established practices, processes and protocols. It is essential that all record keeping, and information sharing be timely and well-documented to ensure that all information based upon data points supports the organizational needs for daily operations and reporting requirements
Assists in updating and maintaining project plans, documents and schedules
Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization's management team
Provide support including document management in Microsoft Teams, Projects, Visio, SharePoint, Smartsheets and/or OneNote, including meeting minutes, supporting documentation, etc.
Communications and Customer Service - Demonstrates courteous, cooperative and collaborative behavior in all interactions with internal and external customers. Presents a positive image and represents the organization in a professional manner during all communications.
Being so closely involved in the PPMO, this role is relied upon to identify any potential issues or risks that could affect the progression of the work tasks/initiatives/projects. They communicate these items with the lead, and work to identify potential solutions.
KNOWLEDGE OF JOB
A demonstrated knowledge of department program practices/processes and ability to apply knowledge to resolve problems/inquiries, to process information and complete assigned tasks.
This position requires exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts and established processes.
Problem solving, negotiation and conflict resolution skills are essential to balance the needs of both internal and external customers.
The employee must be detail oriented, able to independently organize multiple tasks and priorities, and to effectively manage workload under pressure of deadlines.
Proficiency in Microsoft O365 suite including Word, Excel, PowerPoint, Microsoft Teams, WebEx, SharePoint, OneNote and SmartSheet is required.
EDUCATION & EXPERIENCE REQUIREMENTS
High School diploma or GED is required. Associate degree in Business Administration, Computer Information Systems, Healthcare Administration, or Project Management preferred.
1-2 years of experience in supporting various projects and initiatives in a professional setting, preferred.
Preferred Licensure/Certification:
PMP Certification Preferred
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled.
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
Auto-ApplyProject Coordinator, Clinical
Seattle, WA jobs
Join Lumen Bioscience as a Project Coordinator to play a vital role in supporting the successful execution of projects within our expanding biopharmaceutical company's clinical activities. In this role, you'll work closely with Project Managers to ensure the smooth coordination and implementation of various projects while assisting in project planning, tracking progress, facilitating communication, and managing project documentation.
This position combines hands-on project support with documentation and reporting, communication and collaboration, risk management, and administrative support. You'll coordinate project activities, maintain accurate and up-to-date project documentation, act as a primary point of contact for project-related inquiries, and assist in identifying potential risks and issues that may impact project timelines or objectives. If you are highly organized and detail-oriented, and enjoy collaborating with cross-functional teams, we encourage you to apply.
Duties & Responsibilities:
Project Support:
Assist Project Managers in developing project plans, timelines, and deliverables.
Coordinate project activities, ensuring adherence to established timelines and quality standards.
Monitor project progress and update relevant stakeholders on key milestones and potential risks.
Facilitate communication and information exchange among project team members.
Documentation and Reporting:
Maintain accurate and up-to-date project documentation, including project plans, meeting minutes, and progress reports.
Prepare regular status reports to track project activities, milestones, and risks.
Assist in the development of presentations and materials for project meetings and stakeholder updates.
Communication and Collaboration:
Act as a primary point of contact for project-related inquiries from internal teams and external stakeholders.
Foster effective communication and collaboration among project team members to ensure alignment and synergy.
Schedule and coordinate meetings, workshops, and other project-related activities.
Risk Management:
Assist in identifying potential risks and issues that may impact project timelines or objectives.
Contribute to the development and implementation of risk mitigation strategies.
Monitor project-related risks and proactively communicate updates to the Project Managers.
Administrative Support:
Provide administrative assistance to Project Managers, including scheduling meetings, managing calendars, and arranging travel if necessary.
Assist in budget tracking and expense management for projects.
Support the coordination of vendor contracts and agreements, as needed.
Qualifications & Requirements:
Education and Experience:
Bachelor's degree in a relevant scientific or healthcare discipline is preferred
2+ years of experience in a project coordination or administrative support role, preferably in the biopharmaceutical or clinical research industry
Skills and Attributes:
Demonstrated ability to coordinate and support multiple projects concurrently
Exceptional organizational skills with a keen eye for detail and accuracy
Strong written and verbal communication abilities to facilitate effective collaboration
Proactive and self-motivated approach to work, demonstrating initiative and problem-solving skills
Ability to work well under pressure and meet tight deadlines
Collaborative mindset with a focus on teamwork and building positive relationships
Proficient in Microsoft Office Suite, project management software (e.g., Smartsheets) and reference software (e.g., Zotero)
Ability to adapt quickly to changing priorities and requirements
Strong ethics and integrity, ensuring compliance with regulatory guidelines and company policies
Physical Requirements:
Ability to sit for extended periods of time (2 or more hours)
Benefits at Lumen Bioscience:
Stock bonus
Health, Dental, and Vision premiums fully covered by Lumen
401k match up to 4%
Industry-leading PTO policy, paid refresh days, and paid year-end holiday office closure
Monthly wellness program to support your health and well-being
Free onsite parking or public transportation subsidies
Comprehensive parental leave policies
Life insurance, short & long-term disability, and access to employee assistance programs
At Lumen Bioscience, we foster a workplace built on collaboration, innovation, and professional growth. This role offers a significant opportunity to contribute directly to cutting-edge biotechnology and the advancement of global health solutions.
Join us to shape innovative solutions and drive operational excellence.
Compensation Range$70,000-$80,000 USD
Auto-ApplyGeneral Surgery Coordinator - Veterinary
Washington jobs
Friendship Hospital for Animals, a leading AAHA- accredited hospital located in Washington D.C. is seeking detail oriented general surgery coordinators to support our thriving general practice team. If you have strong communication skills and want to work as a part of a collaborative and diverse team - we'd love to meet you!
About the role:
The general surgery coordinator will support our medical team by assisting with scheduling procedures, assisting with admission, ensuring all administrative paperwork is completed and accounted for - including vitals, lab work, and consent forms, complete detailed and accurate record keeping, and assisting to maintain a smooth and efficient work flow. This person will have excellent communication skills and is organized and very detail oriented. The ideal candidate will have previous experience in a veterinary hospital in a client facing role and has a good understanding of general surgical procedures.
Schedule: This is a full time role with four 10 hour shifts per week. Either Mon-Thurs or Tues-Fri rotations available.
What's in it for you?
Competitive compensation
Medical, Dental, Vision, HSA/FSA
Generous PTO and CE allowance
Life insurance
401k with match
Metro discounts with easy access to public transportation
Pet care discounts
Access to advanced tools (MRI, CT, ventilator, ICU, dialysis)
A welcoming, inclusive culture that values learning, kindness, and teamwork
Qualifications
Attention to detail, excellent communication and organizational skills
Previous experience in a veterinary hospital a huge plus
We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work - while having fun along the way.
Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join the team?
Apply now or learn more at friendshiphospital.com
US Pay Range$22-$25 USD
Auto-Apply