EBALDC jobs in Oakland, CA - 30 jobs

Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. East Bay Asian Local Development Corporation (EBALDC) is seeking to hire (1) full-time Custodian Technician at California Hotel located in Oakland, CA. Summary: Under the direction of the Maintenance Supervisor or his/her designee and Property Manager, the Custodial Technician performs skilled and semi-skilled tasks in the cleaning of rental units, common area facilities, and grounds, and other work as required to protect the marketability of the site. The Custodial Technician should take the initiative to implement and/or maintain a cleaning schedule to keep emergencies to a minimum and the site in good condition. Key Duties and Responsibilities: Perform janitorial work for the interior and exterior of the site in a timely and satisfactory manner. Maintain safety, sanitary and security throughout the building Maintain storage and work areas in a neat, safe, and secure condition Conduct and perform monthly safety inspections and meetings, and keep proper records of same Report hazardous or emergency conditions to the Maintenance Supervisor and/or Manager Report extensive repair and maintenance needs to the Maintenance Supervisor and/or Manager In conjunction with maintenance staff perform janitorial, painting, and repairs to vacant units in a timely and satisfactory manner Inspect grounds, common areas, and structures for preventative and safety measures Share emergency/on-call duties in conjunction with maintenance staff for immediate repairs and for the safety of the tenants and the property Keep permanent records of work orders as outlined in the Operations Manual 2 Sweep, vacuum and damp-mop entrance floor • sweep and vacuum around garbage areas following each pick-up Replace damaged or used items of common usage Sweep, vacuum, wash, and disinfect common kitchen, bathrooms, and laundry area Sweep, vacuum, wash, and arrange in an orderly fashion the community room, conference room, social room, management office, and maintenance office Vacuum, dust, and wipe down hallways • sweep courtyards; clean, wash, and maintain in an orderly fashion the exterior furniture in courtyard Wash windows in common areas • scrub and wash entrance and refuse areas Clean and up-date the cleaning/supply closet Assist in moving furniture Establish and follow a work priority system, as outlined in the Operations Manual Perform additional duties as deemed necessary by the Maintenance Supervisor and/or Manager Required Knowledge, Skills & Abilities: 1-3 years janitorial experience Basic knowledge of janitorial procedures. Ability to keep accurate and detailed records. Basic knowledge in electrical, plumbing, minor construction and preventive maintenance work. Ability to set priorities. Reading and computational literacy at the ninth-grade level or above. Ability to interact with residents and handle complaints with reasonable discretion and flexibility. Limited knowledge of janitorial procedures; willing to learn. Able to follow instructions, willing & quick to learn; Understands & follows verbal instructions. Ability to properly use basic cleaning, gardening & hand tools: sweep & push brooms; dust, wet & finish mops; vacuum cleaner; squeegee; water hose; chemical sprayer; gardening trimmer, shears, rake, shovel; hammer; screwdrivers; scraper. Uses 6 footstep ladder (minimum requirement). Respectful, patient, even-tempered. Physical Demands: Ability to lift moderately heavy objects up to 50 lbs., ability to sit, kneel, bend, stand, and climb ladders, perform duties requiring extensive maneuverability and normal strength. Salary Range: $39,000-$43,000 annually Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS!

Join EBALDC as a Property Manager - Oakland, CA About Us: Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise serving the East Bay's Asian and Pacific Islander communities. We create healthy, safe, and vibrant neighborhoods through community-focused development, generating over 75% of our revenue from real estate, property management, social services, and professional consulting. At EBALDC, we empower residents to shape their own communities, unlocking long-term impact through leadership, collaboration, and co-designed solutions. Learn more about our mission and impact at *************** The Role - Property Manager: EBALDC is seeking 3 full-time Property Managers (OPLP/IVY and Margaret Gordon Westport, E12th sites) in Oakland, CA. This role oversees daily property operations, ensuring regulatory compliance, tenant satisfaction, and financial integrity. Key Responsibilities: * Leasing & Tenant Relations: Market units, manage leases, waitlists, move-ins/outs, evictions, and tenant inquiries. * Rent Collection: Collect and track rent in YARDI, manage delinquencies, and issue legal notices when necessary. * Property Maintenance: Oversee maintenance, inspections, vendor contracts, and ensure a safe, clean environment. * Administration & Reporting: Supervise staff, manage budgets, prepare financial reports, and ensure regulatory compliance. * Community Engagement & Additional Duties: Address emergencies, provide tenant support, and foster strong resident relations. Qualifications: * 3+ years property management experience, preferably with subsidized or tax credit housing. * Strong administrative, organizational, and interpersonal skills. * Proficiency in YARDI, Microsoft Office, and basic bookkeeping. * Certifications such as Certified Tax Credit Specialist or COS preferred (or attainable within 6 months). Physical Requirements: Regular walking, standing, light lifting, and occasional bending or climbing. Salary: * On-site/On-call: $41,933 - $57,117/year * Off-site: $55,000 - $66,000/year Why EBALDC? Be part of a mission-driven organization where your work directly contributes to vibrant, thriving communities. Apply Today and help us build neighborhoods where everyone can thrive! Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. All candidates will be subject to a background check as a condition of employment Please NO PHONE CALLS! EBALDC is an EOE Employer

Job Description About EBALDC For almost 20 years, EBALDC has been developing and refining a range of asset building programs that complement our housing services, including free tax preparation, individual development accounts (IDAs), youth financial literacy, and financial counseling. One of our longest lasting programs is our IRS-supported Volunteer Income Tax Assistance (VITA) services, which integrates a Savings Initiative and financial counseling and coaching into its model. Every year, VITA programs across the country help millions of low to moderate income (LMI) individuals and families file their taxes for free, liberating them from predatory preparation practices that lower their returns. By providing this service to the community, we bring income back into the pockets of Bay Area residents and help them plan for the future. Since EBALDC began providing VITA services in 2003, we've grown assist almost 14,000 LMI individuals and families claim more than $20 million in tax refunds including approximately $9 million in Earned Income Tax Credits (EITC). In 2025, our sites completed 1,100+ tax returns. Position Summary The VITA Site Coordinator will lead EBALDC's VITA overall program. The role includes facilitating and leading tax trainings, managing volunteers, leading site operations, supporting tax assistance, and ensuring proper document compliance and reporting. No tax knowledge is required and training is provided. Schedule: Full Time/ 37.5 hours per week Key Duties and Responsibilities Manage Daily Site Operations Oversee tax preparation by volunteers, ensuring all tax preparers maintain certification, provide good customer service, and maintain a friendly atmosphere. Manage day-to-day VITA site, ensure site is open as scheduled, is adequately staffed, and room is set up. Ensure that equipment such as laptops and tax files are secured at all times. Ensure that site is following appropriate policies and procedures for confidentiality, data releases and data security. Provide Tax Assistance and Ensure Quality Services Assist clients and volunteers with tax returns. Ensure tax returns are accurate via the quality review process. Act as the e-file administrator. Review tax returns to be e-filed to ensure quality and completeness and file within 48 hours of preparation. Call taxpayers to verify information as needed. Maintain hard copy files accurately for accepted returns, rejected returns and paper returns. Review rejected returns and informs the related tax filer within 24 hours. Provide the tax filer with assistance to fix the problem and resubmit the tax return. Provide verbal interpretation in Cantonese, Mandarin and/or Spanish and periodic written translation as needed. Manage Volunteers Ensure that volunteers are following policy, procedures and providing good customer service. Coordinate with volunteers to adequately staff tax site, including consideration for translation needs, intake and administrative needs, and tax certification needs. Ensure that volunteers encourage VITA clients to save their refunds as part of our Savings Initiative, and connect VITA clients to SparkPoint Oakland financial coaching. Program Planning, Evaluation, and Reporting Accurately and efficiently enter data into various online customer tracking systems. Provide accurate and timely reporting on customer status using digital and paper case files, following standards based on IRS document and privacy standards. Complete monthly, quarterly, and annual reports in a timely manner as requested, including program reports, client surveys, client success stories, event summaries, and program photos. Time Management Report to work as scheduled, and follows call-in and approval procedures for time off. Organize and prioritize work effectively. Participate in training and development programs to improve personal skills/knowledge. Required Knowledge, Skills & Abilities No experience necessary, can be entry-level. If experienced in this field of work, would prefer two years of experience in financial services, program coordination role, or former volunteer tax assistant. No experience necessary, can be entry-level. If experienced in this field of work, would prefer tax experience and basic knowledge of topics such as taxpayer requirements, filing status, tax credits, deductions and general tax assistance issues. Ability to manage and coordinate a group of volunteers from diverse backgrounds. Past experience leading groups or coordinating events preferred. Proficiency in working in diverse, low-income communities with cultural competency and sensitivity required. Fluency in Cantonese, Mandarin, and/or Spanish speaking, reading, and writing preferred. Demonstrates a positive attitude, respect, strong customer service and rapport with clients and colleagues. Proven ability to handle multiple projects simultaneously while commanding strong attention to details and accuracy. Has at minimum a high school diploma or GED. Computer skills appropriate for setting up workstations on a daily basis, and maintaining site records and troubleshooting software and hardware problems. Must be able to work weekends and evenings from January through May. Our tax sites are open Saturdays and Sundays 9am - 5pm, and several weekdays from 12 - 8pm. Continued employment is contingent on receiving a passing score on the IRS Basic Certification and IRS Advanced Certification tests (training provided). Physical Demands Ability to complete data entry using a computer keyboard for several hours per day. Ability to lift/move up to 15 lbs. Ability to navigate the VITA site throughout operating hours, which may require walking and standing for long periods of time. Ability to work in an environment characterized by moderate to high noise levels due to multiple conversations occurring in an enclosed area. Ability to communicate effectively with VITA Volunteers, clients and EBALDC staff in this environment. Salary: $26.00-$30.00 based on experience and education. Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Powered by JazzHR Cj0kKCdhD1

Make a Difference in Oakland - Join EBALDC in Building Healthy, Vibrant Communities as Senior Resident Services Coordinator - California Hotel (Oakland, CA) East Bay Asian Local Development Corporation (EBALDC) is a nonprofit community development organization that has been building healthy, vibrant, and safe neighborhoods in Oakland and the East Bay for over 50 years. About the Role The Senior Resident Services Coordinator will be based at the historic California Hotel, a landmark affordable housing community that includes Permanent Supportive Housing (PSH) units. This full-time leadership role supports residents with housing stability, food security, and community connection while partnering with onsite case managers, the County of Alameda, and the Alameda County Community Food Bank. We are seeking someone who brings compassion and grace, while also maintaining clear boundaries and professional judgment. The ideal candidate will understand the unique dynamics of PSH and Oakland's diverse communities. Position Summary The Senior Resident Services Coordinator (SRSC) plays a key leadership role in supporting residents at the historic California Hotel. This position requires demonstrated experience working with formerly homeless individuals, people with mental health challenges, and other vulnerable populations, ensuring residents are treated with dignity and respect while maintaining healthy boundaries. The SRSC will act as a bridge between EBALDC residents, Property Management, and third-party service providers-including onsite case management partners, the County of Alameda, and the Alameda County Food Bank. The SRSC will provide direct resident support, build community engagement, coordinate services, and foster collaborative partnerships that strengthen housing stability and build a resilient community for all residents. REQUIREMENT: Languages Required: English (speaking, reading & writing) Key Duties & Responsibilities Resident Support & individual Assistance (60%) Provide individualized support with housing stability, public benefits, employment readiness, and budgeting. Respond to resident concerns, including mediation, crisis intervention, and conflict resolution. Partner with onsite case managers and external service providers to ensure wraparound support for residents. Use trauma-informed approaches in responding to behavioral health needs, including de-escalation and mental health crisis intervention. Support residents experiencing food insecurity by coordinating food bank programs and connecting to nutritional supports. Community Engagement & Leadership development (15%) Develop inclusive resident engagement strategies through one-on-one outreach, meetings, and events. Facilitate resident community activities that strengthen relationships, reduce isolation, and promote mutual support. Connect residents with civic engagement and leadership opportunities, including EBALDC's Resident Leadership Council. Mentor emerging resident leaders and support their development as advocates for community change. Partnership & Property Management Coordination (15%) Maintain strong collaboration with Property Management to support residents at risk of eviction or experiencing safety issues. Conduct monthly meetings with Property Management to assess resident needs, review referrals, and discuss community concerns. Maintain documentation of meetings. Plan and coordinate property-wide resident meetings, community-building activities, and service-related events. · Develop partnerships with local organizations to enhance resident services, education, and community-building opportunities. Work closely with Property Management to assist residents at risk of eviction, offering support, intervention strategies, linkages and referrals to community-based services. Build and sustain partnerships with local organizations (mental health providers, workforce programs, advocacy groups) to expand resident support networks. Data Management & Reporting (10%) Track resident outcomes using EBALDC data systems, ensuring accurate case notes and reports. Support funding proposals and grant reporting with program data, success stories, and resident feedback. Maintain up-to-date records of resident interactions and service referrals. Maintain accurate documentation of services, progress notes, and referrals while ensuring compliance with HIPAA and organizational standards. Ensure compliance with data tracking requirements and confidentiality standards. Prepare and submit required reports and participate in quality assurance initiatives. Assist in evaluating program effectiveness and recommend improvements. In collaboration with Resident Services Manager, develop and implement annual logic model for assigned properties. Report incidents such as child, dependent adult, and elder abuse in accordance with state law Core Competencies 1. PSH & Vulnerable Populations Expertise - Experience working with individuals with histories of homelessness, trauma, and behavioral health challenges. 2. Cultural Humility & Community Knowledge - Deep understanding of Oakland's cultural, social, and historical context. 3. Partnership & Collaboration - Skilled in building and sustaining partnerships with agencies and service providers. 4. Crisis Response & Conflict Resolution - Ability to de-escalate crises using trauma-informed practices. 5. Leadership & Mentorship - Experience guiding junior staff and resident leaders. 6. Organizational & Reporting Skills - Strong documentation, data entry, and reporting skills. Qualifications Minimum of 4-6 years of experience in social services, with at least 2 years working in PSH or with similar populations. Bachelor's degree in social work, psychology, public health, or related field (equivalent experience considered). Experience partnering with external agencies and service providers. Strong written and oral communication skills; bilingual ability in Spanish, Cantonese or other languages is highly desirable. Proficiency with Microsoft Office and database management systems. CPR/First Aid certification (training provided if not current). Ability to pass DOJ and other required background checks. Salary Range: Senior RSC $58,000-$69,000(Annually) What You'll Do Provide direct support to residents around housing stability, public benefits, employment readiness, and budgeting. Partner with case managers, service providers, and local agencies to strengthen wraparound supports. Coordinate food security programs and connect residents with community resources. Build resident leadership and foster a sense of community through engagement activities. Collaborate closely with Property Management to identify and support residents at risk of losing housing. Why Join EBALDC? Competitive salary and benefits package Ongoing training and professional development A supportive, diverse, and inclusive workplace The chance to make a real difference in the lives of Oakland residents We're hiring! EBALDC is seeking a compassionate, mission-driven Senior Resident Services Coordinator for the historic California Hotel in Oakland. Bring your PSH experience, community knowledge, and passion for equity to a team dedicated to housing stability and resident empowerment. 💼 Full-time role | 🌍 Oakland, CA | ❤️ Make an impact Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer

We currently have a wonderful team working in all of our Corporate roles. If you desire to be a member of the Trinity Corporate team in the future, you can submit your interest and resume here. Periodically, check back to see if a position that can use your skills, traits and abilities may have opened up.

Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission, please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (1) regular full time Maintenance Supervisor in the Property Management department. * Hismen Hin-Nu Terrace Summary: Under the direction of the Property Manager, the Maintenance Supervisor performs skilled tasks in the maintenance of rental units, common area facilities, and grounds, and other work as required to protect the marketability of the site. The Maintenance Supervisor should take the initiative to implement and/or maintain a preventive maintenance program to keep emergencies to a minimum and the site in good repair. Key Duties and Responsibilities, as Assigned to Property: * Ensure all service requests and unit turnovers are addressed and completed in a timely and cost-effective manner and within policy. * Perform janitorial, painting, and repairs to vacant units' property in a timely and satisfactory manner, enabling Property Manager to rent units in a minimum of time * Perform all preventative maintenance requirements as outlined in the Preventative Maintenance Plan * Monitor and maintain plumbing, heating, and electrical system * Maintain security and lock systems throughout the building * Maintain storage and work areas in a neat, safe, and secure condition * Conduct and perform monthly safety inspections and meetings, and keep proper records of same * Inspect grounds, common areas, and structures for preventative and safety measures * Report hazardous or emergency conditions, extensive repair and maintenance needs to the Property Manager * Assist Property Manager in performing move-in and move-out inspections and quarterly building inspections * Assist Property Manager in performing progress inspections of on-site work performed by outside contractors * In conjunction with the Facilities Manager and Property Manager, ensure the development and execution of the Preventive Maintenance program which also includes and is not limited to, Capital Improvements and Occupied Rehabs, and all budgeted repairs and improvements are carried out for each property timely, within budget, and in accordance with the approved Vendor List and Procurement policies. * In conjunction with the Property Manager, ensure each property is maintained in accordance with general building standards and with EBALDC's business judgment as to the building's long term sustainability goals and Housing Quality Standards. * Order and pick up maintenance and janitorial supplies and materials as directed by the Property Manager * Share emergency/on-call duties for immediate repairs and for the safety of the tenants and the property * Keep permanent records of maintenance requests as outlined in the EBALDC Operations Manual * Update Preventative Maintenance Chart and maintain preventative maintenance logs * Maintain apartment condition status chart records of each unit on items such as appliances, carpets, painting, drapes, and floor tile * Maintain an updated list of appliance serial numbers by unit number and common area location * Perform inventories quarterly and when there is a staff change on tools, equipment, supplies, and keys; inventories are to include name of manufacturer, model number, and serial number * Perform janitorial duties to common areas and throughout entire property to ensure property is free from trash and debris, and to ensure curb appeal of property is within organizational standards. * Assist in moving furniture * Establish and follow a work priority system, as outlined in the EBALDC Operations Manual * Perform additional duties as deemed necessary by the Property Manager Required Knowledge, Skills & Abilities: * Intermediate knowledge in all building repair trades, purchasing procedures and practices, work safety requirements, and repair procedures. * Ability to keep accurate and detailed records. * Intermediate knowledge in electrical, plumbing, minor construction and preventive maintenance work. Intermediate knowledge of janitorial procedures. * Ability to set priorities. * Ability to perform the following: minor repairs to building appliances and fixtures, repair and change locks, replace floor tile, clear clogged drains, repair or replace plumbing fixtures, patch holes in walls, clean unit interiors, perform miscellaneous carpentry repairs, perform minor masonry duties, interior and exterior painting. * Ability to read and decipher as built site plans. Reading and computational literacy at the ninth-grade level or above. * Demonstrated ability to perform building maintenance or experience in a related building trade field consisting of repairs, carpentry, electrical, plumbing, painting, refurbishing, cleaning, heating, and maintenance administration. Ability to interact with residents and handle complaints with reasonable discretion and flexibility. Certifications or Licenses: * Must have reliable automobile transportation to transport tools, materials and equipment from property to property, and a valid California Driver's License and insurance Physical Demands: * Ability to lift moderately heavy objects up to 50 lbs., ability to sit, kneel, bend, stand, and climb ladders, perform duties requiring extensive maneuverability and normal strength Salary Range $63,000 - $68,000 annually Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. All candidates will be subject to a background check as a condition of employment Please NO PHONE CALLS!

After School Trainee Summary EBALDC invests heavily in our 27 residential properties with people- and place-based strategies to ensure our residents live healthy, happy lives. At Lion Creek Crossings, our largest development based in East Oakland, we support families with a wide array of social and financial services, including the Lion's Pride Program. This comprehensive K-5 after-school and summer program was developed in alignment with the Oakland Unified School District's (OUSD) Havenscourt Campuses. We focus on youth literacy and academic achievement, with four areas of enrichment 1) STEAM education; 2) a counseling component that supports youth with socioemotional issues; 3) violence prevention through the arts and community building; and 4) Roaring Forward, an initiative to help teens become college and career ready. The After School Trainee role is a temporary position that will work with youth virtually and in one-on-one outdoor activities with K - 2 nd grade with no more than 100 hours a year. It is based at Lion Creek Crossings in East Oakland. Key Role: lead Teen Book Club and other Teen events in the community. East Bay Asian Local Development Corporation (EBALDC) is seeking (6) Part-time After School Trainees in Oakland, CAKey Duties & ResponsibilitiesFood and Supplies Distribution Support with weekly distributions of curriculum supplies and prize giveaways in Lion's Pride After School Support meal and produce deliveries to Senior residents at LCC with Resident Service Coordinators Provide assistance in distribution of supplies for teen program participants Lion's Pride Classroom Instruction Support virtual classroom instruction for Lion's Pride youth, grades Kindergarten to 5 th , using a STEAM based curriculum and Youth Program Quality (YPQ) standards. Implement program activities such as team building games, community building and participate in virtual Hip Hop classes as a participant. Provide support with mentoring K-5 youth, participate in learning Restorative Justice techniques, participating in conflict resolution circles, reading groups, supporting with Bike Club, and one-on-one outdoor art projects Support with homework assistance virtually/in person when permitted, participating in mini book club with K-5 youth Coordination with Parents, Partners and Youth Support in parent engagement and activities as designated by Youth Program Manager Provide good customer service, acting courteously, compassionately, and responsively to all parents and family members. Support distribution efforts from partnered neighborhood schools as designated by Youth Programs Manager Program Planning, Evaluation, and Reporting Accurately and efficiently enter data into various online customer tracking systems in a timely manner. Complete all necessary student paperwork such as sign-in sheets, enrollment forms, and permission slips. Keep client files organized based on program standards. Support and conduct outreach for youth and teen programs including flyer making • Maintain a clean after school and teen program environment. Time Management Report to work as scheduled, and follows call-in and approval procedures for time off. Participate in training and development programs to improve personal skills/knowledge, which include youth development, financial education, financial coaching, and weekly supervisor check ins. Required Knowledge, Skills, & Abilities Must be a resident of the Havenscourt neighborhood of East Oakland. Must be ages 16-21 years. Able to use good judgement and seek advice when appropriate. Demonstrates a positive attitude, respect, and rapport with colleagues and commnity. Must be able to have a computer or device to keep webcam on during virtual interactions with functioning mic. Must have a device to digitally view and submit documents, surveys or forms. Passes criminal, DOJ, and other background checks, if over the age of 18. Must maintain a 2.0 GPA or higher if in school. Must be able to pass a reading and math test at a 4 th grade level. Pay Rate: $22/hourly Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. **All candidates will be subject to a background and finger printing as a condition of employment** Please NO PHONE CALLS

Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission , please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (3) regular full time Maintenance Assistant in the Property Management department. Margaret Gordon Westport Jack London Gateway Phoenix Summary: Under the direction of the Property Manager, responsible for skilled maintenance and janitorial tasks to uphold the condition, safety, and curb appeal of rental units, common areas, and grounds. Assists in implementing a preventive maintenance program to minimize emergencies and maintain site quality. Key Responsibilities: Complete assigned service requests promptly and cost-effectively. Perform maintenance tasks, including painting, minor electrical and plumbing repairs, carpentry, drywall, and HVAC upkeep. Conduct janitorial duties to keep vacant units, restrooms, and common areas clean and presentable. Maintain grounds and facilities to ensure safety, cleanliness, and functionality. Perform monthly safety inspections and document findings. Keep inventory of maintenance and cleaning supplies, reporting needs to the Property Manager. Report hazards, extensive repairs, and emergency conditions as needed. Assist with supply ordering, pickups, and storage maintenance. Share on-call responsibilities for emergency repairs after business hours. Perform additional duties as assigned. Required Skills & Abilities: Basic knowledge of janitorial procedures and building maintenance. Ability to perform minor repairs on appliances, plumbing, electrical, locks, flooring, and walls. Experience with carpentry, masonry, painting, and preventive maintenance. Strong record-keeping and problem-solving skills. Ability to interact professionally with residents and handle concerns effectively. Capability to read site plans and follow safety protocols. Physical Requirements: Ability to lift up to 50 lbs, kneel, bend, stand, climb ladders, and perform physical tasks as required. Salary Range: $38,000 - $42,000 annually. Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer

Job Description Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission , please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking (3) regular full time Assistant Property Managers in Oakland, CA Sites: Hismen Hin‐Nu Terrace San Pablo Hotel East 12th Street Summary: The Assistant Property Manager assists the Property Manager in ensuring the physical, fiscal and social soundness of a property, operating the property in accordance with appropriate lender, tax credit, US Department of Housing & Urban Development (HUD), state or local governmental entities requirements and EBALDC's internal guidelines. The duties of the Assistant Property Manager is identical to the Property Manager and assumes the latter's responsibilities in his/her absence or as directed by his/her Property Supervisor or Director of Associate Director/Property Management. Key Duties and Responsibilities: Renting Activities: Responds to inquiries from applicants Shows vacant units to prospective tenants Maintains a waiting list, markets units, and screens applicants for vacancies according to appropriate guidelines Verifies all income, assets, household characteristics, and circumstances that affect eligibility Complies with regulations regarding income certifications and other documentation Prepares and processes leases, security deposit agreements, unit inspections, and forms for incoming residents Ascertains basic resident information to solve routine problems or determine a course of action in case of emergency Conducts pre-occupancy orientation for new residents Completes move-in and move-out procedures Processes evictions with assistance from Property Manager Rent Collection: Collects security deposits and rents when due Issues receipts for monies collected Collects late rents and late rent charges Issues approved rent increases annually Inputs all transactions in Yardi Negotiates payment schedules for overdue rent with prior approval of the Property Manager and Property Supervisor Serves three-day notices when necessary Property Maintenance & Security: Ensures the property is maintained and repaired according to standards which, in EBALDC's business judgment, are to the long-term benefit of the property Purchases supplies, equipment and services as are necessary for operations, maintenance and repairs Processes and prioritizes maintenance request orders, including basic maintenance tasks to be completed by on-site staff and maintenance problems beyond their capabilities Arranges for inspections and repairs of all vacant units Maintains preventive maintenance schedules for the equipment and the building Maintains information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse box or circuit breaker, and heat controls Performs a daily inspection of the property, both on the interior and the exterior, to inspect for age and any problems in maintenance, security, or safety Performs annual inspections of each unit for needed repairs Performs building inspections to ensure that the common areas are properly utilized, orderly, and secure Maintains a sanitary and pest-free living environment Administration: Maintains regular office hours and assumes primary responsibility for tenant-management relations Enforces lease agreements and house rules Provides emergency on-call coverage Assists residents to develop an awareness of available community services for counseling, education, recreation and health services Assists Property Manager in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable costs Monitors and supervises contracted services and vendors Assists Property Manager in determining and administering capital improvements and replacement program Assists Property Manager in preparing and monitoring annual operating budgets Recordkeeping & Reporting: Maintains a record of financial transactions with tenants in Yardi Maintains adequate accounting records, including records for rents and miscellaneous income, records for expenses, and petty cash Assists the Property Manager in preparing a weekly written report provided to the Property Supervisor summarizing the building operations of the prior week, which should consist of the following : a summary of the week's move-ins, move-outs, rents past due, and actions taken; copies of any incident reports written or correspondence to residents; and other items as needed Assists the Property Manager with preparing a monthly building report which should include aged delinquency, vacancy, and other pertinent information Assists in preparing all non-financial lenders reports with assistance from Property Manager Other Duties: Provides immediate emergency services for the welfare and safety of the tenants Meets with tenants for organizational, functional, informational, and relational purposes Escorts authorized inspection personnel and visitors through the building when necessary Performs other appropriate duties as assigned Is available to tenants during EBALDC business hours Is available for reception of repair persons and authorized inspection personnel Relates to tenants' needs and communicates support services (e.g., electrician, plumber, maintenance person) Maintains an office on the premises in a business-like fashion Participates in department, EBALDC and other staff meetings and activities Assists in providing interim Management and Administration coverage for throughout organizational portfolio, as needed and directed when projects arise. Required Knowledge, Skills & Abilities: High School Diploma and/or General Education Degree Sound judgment Ability to work with a wide variety of personalities and deal with them in an effective manner Basic bookkeeping knowledge Computer literate in Microsoft Word and Excel Skills in problem solving with staff and residents Good written and verbal communication skills Ability to interact with a wide variety of people - personnel, residents, local agencies, contractors and owner Ability to take initiative and think independently Two or more years of Property Management experience, especially in tax credit or other subsidized housing Experience certifying tenant incomes to meet Section 8 and HUD regulations Knowledge of low income housing tax credit regulations Background related to tenant population of building complex (i.e., handicapped, elderly, homeless) preferred Bilingual in Chinese/ Spanish (ability to read, speak and write) is preferred Experience with Yardi, preferred Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements Exercises common sense, good judgement, consistency and self-control in day-to-day contact with residents and in other business-related matters Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers Physical Demands: Approximately 40% of the job is done sitting, 30% standing and 30% walking Frequently walks, stoops, bends, squats (to retrieve files or pick up debris); climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc. Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building Must be able to independently get to all areas of the property (including roof) Salary Range: $45,000.00 to $50,000.00 annually Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer Powered by JazzHR OBJgSpqfwc

Job Description About EBALDC For almost 20 years, EBALDC has been developing and refining a range of asset building programs that complement our housing services, including free tax preparation, individual development accounts (IDAs), youth financial literacy, and financial counseling. One of our longest lasting programs is our IRS-supported Volunteer Income Tax Assistance (VITA) services, which integrates a Savings Initiative and financial counseling and coaching into its model. Every year, VITA programs across the country help millions of low to moderate income (LMI) individuals and families file their taxes for free, liberating them from predatory preparation practices that lower their returns. By providing this service to the community, we bring income back into the pockets of Bay Area residents and help them plan for the future. Since EBALDC began providing VITA services in 2003, we've grown assist almost 14,000 LMI individuals and families claim more than $20 million in tax refunds including approximately $9 million in Earned Income Tax Credits (EITC). In 2025, our sites completed 1,100+ tax returns. Position Summary The VITA Site Coordinator will lead EBALDC's VITA overall program. The role includes facilitating and leading tax trainings, managing volunteers, leading site operations, supporting tax assistance, and ensuring proper document compliance and reporting. No tax knowledge is required and training is provided. Schedule: Part Time/ 30 hours per week Key Duties and Responsibilities Manage Daily Site Operations Oversee tax preparation by volunteers, ensuring all tax preparers maintain certification, provide good customer service, and maintain a friendly atmosphere. Manage day-to-day VITA site, ensure site is open as scheduled, is adequately staffed, and room is set up. Ensure that equipment such as laptops and tax files are secured at all times. Ensure that site is following appropriate policies and procedures for confidentiality, data releases and data security. Provide Tax Assistance and Ensure Quality Services Assist clients and volunteers with tax returns. Ensure tax returns are accurate via the quality review process. Act as the e-file administrator. Review tax returns to be e-filed to ensure quality and completeness and file within 48 hours of preparation. Call taxpayers to verify information as needed. Maintain hard copy files accurately for accepted returns, rejected returns and paper returns. Review rejected returns and informs the related tax filer within 24 hours. Provide the tax filer with assistance to fix the problem and resubmit the tax return. Provide verbal interpretation in Cantonese, Mandarin and/or Spanish and periodic written translation as needed. Manage Volunteers Ensure that volunteers are following policy, procedures and providing good customer service. Coordinate with volunteers to adequately staff tax site, including consideration for translation needs, intake and administrative needs, and tax certification needs. Ensure that volunteers encourage VITA clients to save their refunds as part of our Savings Initiative, and connect VITA clients to SparkPoint Oakland financial coaching. Program Planning, Evaluation, and Reporting Accurately and efficiently enter data into various online customer tracking systems. Provide accurate and timely reporting on customer status using digital and paper case files, following standards based on IRS document and privacy standards. Complete monthly, quarterly, and annual reports in a timely manner as requested, including program reports, client surveys, client success stories, event summaries, and program photos. Time Management Report to work as scheduled, and follows call-in and approval procedures for time off. Organize and prioritize work effectively. Participate in training and development programs to improve personal skills/knowledge. Required Knowledge, Skills & Abilities No experience necessary, can be entry-level. If experienced in this field of work, would prefer two years of experience in financial services, program coordination role, or former volunteer tax assistant. No experience necessary, can be entry-level. If experienced in this field of work, would prefer tax experience and basic knowledge of topics such as taxpayer requirements, filing status, tax credits, deductions and general tax assistance issues. Ability to manage and coordinate a group of volunteers from diverse backgrounds. Past experience leading groups or coordinating events preferred. Proficiency in working in diverse, low-income communities with cultural competency and sensitivity required. Fluency in Cantonese, Mandarin, and/or Spanish speaking, reading, and writing preferred. Demonstrates a positive attitude, respect, strong customer service and rapport with clients and colleagues. Proven ability to handle multiple projects simultaneously while commanding strong attention to details and accuracy. Has at minimum a high school diploma or GED. Computer skills appropriate for setting up workstations on a daily basis, and maintaining site records and troubleshooting software and hardware problems. Must be able to work weekends and evenings from January through May. Our tax sites are open Saturdays and Sundays 9am - 5pm, and several weekdays from 12 - 8pm. Continued employment is contingent on receiving a passing score on the IRS Basic Certification and IRS Advanced Certification tests (training provided). Physical Demands Ability to complete data entry using a computer keyboard for several hours per day. Ability to lift/move up to 15 lbs. Ability to navigate the VITA site throughout operating hours, which may require walking and standing for long periods of time. Ability to work in an environment characterized by moderate to high noise levels due to multiple conversations occurring in an enclosed area. Ability to communicate effectively with VITA Volunteers, clients and EBALDC staff in this environment. Salary: $26.00-$30.00 based on experience and education. Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Powered by JazzHR 1Cv6oJ1I6z

Job Description Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. Make a Difference in Oakland - Join EBALDC in Building Healthy, Vibrant Communities as Resident Services Coordinator I/II - Chinatown (Oakland, CA). East Bay Asian Local Development Corporation (EBALDC) is a nonprofit community development organization that has been building healthy, vibrant, and safe neighborhoods in Oakland and the East Bay for over 50 years. About the Role We are seeking a bilingual (Cantonese/English) Resident Services Coordinator (RSC I/II) to support residents at our Chinatown properties. This role provides individualized support, organizes community-building activities, and partners with local service providers to ensure residents - particularly Chinese-speaking seniors and families - have access to resources that support housing stability, health, and well-being. Position Summary: The Resident Services Coordinator (RSC I/II) will play an essential role at EBALDC's Chinatown properties, supporting primarily Chinese-speaking residents, including seniors and families. This position requires fluency in Cantonese (reading, writing, and speaking) and a commitment to serving linguistically diverse, low-income communities. The level of hire (RSC I vs. RSC II) will be determined based on candidate experience: RSC I - entry-level, generally up to 2 years of related experience. RSC II - intermediate-level, generally up to 4 years of related experience with demonstrated ability to manage caseloads independently. Key Duties & Responsibilities Provide individualized support with housing stability, public benefits, employment readiness, and basic financial literacy. Respond to resident concerns, including mediation, conflict resolution, and crisis support. Partner with local service providers to ensure culturally appropriate services (e.g., senior programs, food access, wellness programs). Coordinate food distribution and connect residents experiencing food insecurity to local food banks. Develop inclusive resident engagement strategies through one-on-one outreach, resident meetings, and community events. Facilitate workshops, orientations, and presentations in both English and Cantonese. Collaborate with Property Management to support residents at risk of eviction or facing safety concerns. Maintain accurate case notes and reporting in EBALDC's data systems QualificationsResident Services Coordinator I 0-2 years' experience in social services, community engagement, or housing-based programs. Requires closer supervision and training; may lead smaller resident programs. Resident Services Coordinator II 2-4 years' experience in social services, community engagement, or housing-based programs. Demonstrated ability to independently manage caseloads and resident activities with minimal supervision. Shared Requirements Bachelor's degree in social work, psychology, public health, or related field (equivalent experience considered). Required: Fluency in Cantonese (speaking, reading, and writing). Strong written and oral communication skills in English. Familiarity with immigrant-serving resources and senior support programs. Proficiency with Microsoft Office and case management systems. CPR/First Aid certification (training provided if not current). Must pass DOJ and criminal background checks. REQUIREMENT: Languages Required: Chinese, Mandarin or Cantonese (speaking, reading & writing) Resident Support & Individual Assistance (60%) Assess resident needs and make referrals to community resources such as benefits navigation, financial coaching, treatment providers, and housing retention support. Provide individualized support to residents, including assistance with housing stability and accessing public benefits, employment services, financial coaching, budgeting, and other services based on individual need. Identify and engage residents in supportive programs that promote skill-building and personal development. Address resident concerns such as mediation, crisis intervention, housekeeping issues, and housing re-certifications. Receive and manage referrals from Property Management and collaborate with tenant case managers when available. Implement conflict resolution techniques and de-escalation strategies for resident behavioral concerns, including mental health emergencies. Develop and maintain a referral network of service providers; make referrals and follow up on resident progress. Facilitate resident workshops, orientations, and presentations on available services. Ensure resident confidentiality and adhere to EBALDC's privacy policies. Community Engagement & Leadership Development (15%) Recruit and build relationships with residents through door-knocking, meetings, and other outreach methods. Organize and facilitate resident engagement activities to strengthen community connections. Gather and relay resident feedback to EBALDC leadership and service partners. Build relationships with community organizations and connect residents with local programs, events, and advocacy groups. Support the formation and development of resident associations, committees, and leadership councils. Provide leadership development training and mentorship for resident leaders. Partnership & Property Management Coordination (15%) Collaborate with Property Management on service provision, including resident referrals, safety concerns, and event planning. Conduct monthly meetings with Property Management to assess resident needs, review referrals, and discuss community concerns. Maintain documentation of meetings. Work closely with Property Management to assist residents at risk of eviction, offering case management and intervention strategies. Plan and coordinate property-wide resident meetings, community-building activities, and service-related events. Develop partnerships with local organizations to enhance resident services, education, and community-building opportunities. Work closely with Property Management to assist residents at risk of eviction, offering case support, intervention strategies, linkages and referrals to community-based services. Data Management & Reporting (10%) Maintain up-to-date records of resident interactions and service referrals. Maintain accurate documentation of services, progress notes, and referrals while ensuring compliance with HIPAA and organizational standards. Ensure compliance with data tracking requirements and confidentiality standards. Prepare and submit required reports and participate in quality assurance initiatives. Assist in evaluating program effectiveness and recommend improvements. In collaboration with Resident Services Manager, develop and implement annual logic model for assigned properties. Report incidents such as child, dependent adult, and elder abuse in accordance with state law. Preferred Knowledge, Skills & Abilities: Minimum 2+ years of experience in social services, housing support, or community-based programs. Bachelor's degree in social work, psychology, public administration, or a related field preferred. Skills & Competencies: Strong written and oral communication skills. Ability to effectively manage conflicts and provide crisis intervention. Cultural competency and experience working with diverse, low-income communities. Strong organizational skills and the ability to manage multiple priorities. Knowledge of Resident Services coordination best practices and trauma-informed care principles. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience using data management systems for tracking resident services. Knowledge of Salesforce preferred. Certifications & Compliance: CPR & First Aid certification (provided by the organization if needed). Must pass a criminal background check. Safe food handling certification (provided by EBALDC if needed, renewed annually). Salary Range: RSCI $51,450-$57,750 | RSCII $55,650-$65,100 (Annually) Travel: Able to work at multiple building sites. What You'll Do Provide individualized support with housing stability, public benefits, employment readiness, and basic financial literacy. Respond to resident concerns, including mediation, conflict resolution, and crisis support. Partner with local service providers to ensure culturally appropriate services (e.g., senior programs, food access, wellness programs). Coordinate food distribution and connect residents experiencing food insecurity to local food banks. Develop inclusive resident engagement strategies through one-on-one outreach, resident meetings, and community events. Why Join EBALDC? Competitive salary and benefits package Ongoing training and professional development Inclusive, mission-driven workplace Opportunity to make a meaningful impact in Oakland's Chinatown community Outstanding Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer Powered by JazzHR mc PYWh5fVN

Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission, please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (4) regular full time Maintenance Technician's (I-II's) in the Property Management department. * California Hotel (Tech II) * Jack London Gateway (Tech II) * Swan's/Madrone (Tech II) * California Hotel (Tech I) Schedule: Monday to Friday from 9:00 a.m. to 5:00 p.m. with some flexible scheduling required Summary: Under the direction of the Property Manager, the Maintenance Technician provides skilled maintenance support across various properties to cover staff absences, assist with large projects, and ensure the upkeep of units, common areas, and grounds. This role is critical to maintaining the performance and curb appeal of EBALDC properties. Key Responsibilities: * Provide maintenance coverage for properties during staff vacations or absences. * Assist with large-scale projects and train maintenance staff as needed. * Perform preventive maintenance tasks and ensure timely completion of service requests and unit turnovers. * Conduct repairs, including plumbing, electrical, carpentry, and painting, while maintaining safety and sustainability standards. * Inspect grounds, buildings, and common areas for hazards, safety issues, or maintenance needs. * Oversee or assist with move-in/move-out inspections and monitor contractor work. * Maintain records of maintenance activities, inventory, and unit condition status. * Respond to emergency calls after hours to ensure tenant safety and property security. * Perform janitorial duties and maintain the property's cleanliness and curb appeal. Qualifications: * 5-6 years of experience in residential property maintenance, including plumbing, electrical, carpentry, appliance repair, and painting. * Knowledge of Cal/OSHA codes, preventive maintenance, and janitorial procedures. * Strong organizational skills and the ability to set priorities. * Excellent interpersonal skills and experience working with diverse, low-income populations. * Reliable transportation, valid California Driver's License, and insurance. Physical Requirements: * Ability to lift up to 50 lbs. and perform tasks requiring kneeling, bending, standing, climbing, and maneuverability. This role is ideal for a skilled, flexible technician with a commitment to maintaining safe, high-quality housing for diverse communities. Salary Range $39,724.00 to $48,558.00 annually Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. All candidates will be subject to a background check as a condition of employment Please NO PHONE CALLS! EBALDC is an EOE Employer

Job Description Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission , please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (1) regular full time Maintenance Supervisor in the Property Management department. Hismen Hin-Nu Terrace Summary: Under the direction of the Property Manager, the Maintenance Supervisor performs skilled tasks in the maintenance of rental units, common area facilities, and grounds, and other work as required to protect the marketability of the site. The Maintenance Supervisor should take the initiative to implement and/or maintain a preventive maintenance program to keep emergencies to a minimum and the site in good repair. Key Duties and Responsibilities, as Assigned to Property: Ensure all service requests and unit turnovers are addressed and completed in a timely and cost-effective manner and within policy. Perform janitorial, painting, and repairs to vacant units' property in a timely and satisfactory manner, enabling Property Manager to rent units in a minimum of time Perform all preventative maintenance requirements as outlined in the Preventative Maintenance Plan Monitor and maintain plumbing, heating, and electrical system Maintain security and lock systems throughout the building Maintain storage and work areas in a neat, safe, and secure condition Conduct and perform monthly safety inspections and meetings, and keep proper records of same Inspect grounds, common areas, and structures for preventative and safety measures Report hazardous or emergency conditions, extensive repair and maintenance needs to the Property Manager Assist Property Manager in performing move-in and move-out inspections and quarterly building inspections Assist Property Manager in performing progress inspections of on-site work performed by outside contractors In conjunction with the Facilities Manager and Property Manager, ensure the development and execution of the Preventive Maintenance program which also includes and is not limited to, Capital Improvements and Occupied Rehabs, and all budgeted repairs and improvements are carried out for each property timely, within budget, and in accordance with the approved Vendor List and Procurement policies. In conjunction with the Property Manager, ensure each property is maintained in accordance with general building standards and with EBALDC's business judgment as to the building's long term sustainability goals and Housing Quality Standards. Order and pick up maintenance and janitorial supplies and materials as directed by the Property Manager Share emergency/on-call duties for immediate repairs and for the safety of the tenants and the property Keep permanent records of maintenance requests as outlined in the EBALDC Operations Manual Update Preventative Maintenance Chart and maintain preventative maintenance logs Maintain apartment condition status chart records of each unit on items such as appliances, carpets, painting, drapes, and floor tile Maintain an updated list of appliance serial numbers by unit number and common area location Perform inventories quarterly and when there is a staff change on tools, equipment, supplies, and keys; inventories are to include name of manufacturer, model number, and serial number Perform janitorial duties to common areas and throughout entire property to ensure property is free from trash and debris, and to ensure curb appeal of property is within organizational standards. Assist in moving furniture Establish and follow a work priority system, as outlined in the EBALDC Operations Manual Perform additional duties as deemed necessary by the Property Manager Required Knowledge, Skills & Abilities: Intermediate knowledge in all building repair trades, purchasing procedures and practices, work safety requirements, and repair procedures. Ability to keep accurate and detailed records. Intermediate knowledge in electrical, plumbing, minor construction and preventive maintenance work. Intermediate knowledge of janitorial procedures. Ability to set priorities. Ability to perform the following: minor repairs to building appliances and fixtures, repair and change locks, replace floor tile, clear clogged drains, repair or replace plumbing fixtures, patch holes in walls, clean unit interiors, perform miscellaneous carpentry repairs, perform minor masonry duties, interior and exterior painting. Ability to read and decipher as built site plans. Reading and computational literacy at the ninth-grade level or above. Demonstrated ability to perform building maintenance or experience in a related building trade field consisting of repairs, carpentry, electrical, plumbing, painting, refurbishing, cleaning, heating, and maintenance administration. Ability to interact with residents and handle complaints with reasonable discretion and flexibility. Certifications or Licenses: Must have reliable automobile transportation to transport tools, materials and equipment from property to property, and a valid California Driver's License and insurance Physical Demands: Ability to lift moderately heavy objects up to 50 lbs., ability to sit, kneel, bend, stand, and climb ladders, perform duties requiring extensive maneuverability and normal strength Salary Range $63,000 - $68,000 annually Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! Powered by JazzHR pgimy QSAEW

Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development. EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners. EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant's ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation. For more about our accomplishments and our mission, please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (6) seasonal Annual Resident Survey Volunteer in Oakland, CA. The Annual Resident Survey Volunteer is essential in managing data from residents' survey responses to help shape community initiatives. This role requires a commitment of approximately 3-4 hours per week, and exact hours are negotiable. Volunteers will work primarily at 1825 San Pablo Ave. Ste. 200, Oakland CA 94612 or remote under limited circumstances. Required Skills & Qualifications: * Ability to accurately enter survey data into SurveyMonkey * Strong attention to detail and commitment to maintaining data quality and integrity * Ability to maintain strict confidentiality of all records, data, and survey responses Preferred Skills: * Ability to translate resident survey comments; proficiency in Simplified Chinese is strongly encouraged. Skills in Arabic or Spanish are also helpful * Ability to analyze and visualize trends across survey categories, including longitudinal data; experience with pivot tables, infographics, or Tableau is a plus * Experience conducting qualitative analysis of open-ended survey responses Your contributions will directly support our efforts to create meaningful change in the community by improving access to services and resources. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.

Job Description Join EBALDC as a Property Manager - Oakland, CA About Us: Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise serving the East Bay's Asian and Pacific Islander communities. We create healthy, safe, and vibrant neighborhoods through community-focused development, generating over 75% of our revenue from real estate, property management, social services, and professional consulting. At EBALDC, we empower residents to shape their own communities, unlocking long-term impact through leadership, collaboration, and co-designed solutions. Learn more about our mission and impact at *************** The Role - Property Manager: EBALDC is seeking 3 full-time Property Managers (OPLP/IVY and Margaret Gordon Westport, E12th sites) in Oakland, CA. This role oversees daily property operations, ensuring regulatory compliance, tenant satisfaction, and financial integrity. Key Responsibilities: Leasing & Tenant Relations: Market units, manage leases, waitlists, move-ins/outs, evictions, and tenant inquiries. Rent Collection: Collect and track rent in YARDI, manage delinquencies, and issue legal notices when necessary. Property Maintenance: Oversee maintenance, inspections, vendor contracts, and ensure a safe, clean environment. Administration & Reporting: Supervise staff, manage budgets, prepare financial reports, and ensure regulatory compliance. Community Engagement & Additional Duties: Address emergencies, provide tenant support, and foster strong resident relations. Qualifications: 3+ years property management experience, preferably with subsidized or tax credit housing. Strong administrative, organizational, and interpersonal skills. Proficiency in YARDI, Microsoft Office, and basic bookkeeping. Certifications such as Certified Tax Credit Specialist or COS preferred (or attainable within 6 months). Physical Requirements: Regular walking, standing, light lifting, and occasional bending or climbing. Salary: On-site/On-call: $41,933 - $57,117/year Off-site: $55,000 - $66,000/year Why EBALDC? Be part of a mission-driven organization where your work directly contributes to vibrant, thriving communities. Apply Today and help us build neighborhoods where everyone can thrive! Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer Powered by JazzHR pDpJI7NB0Y

Job Description Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. East Bay Asian Local Development Corporation (EBALDC) is seeking to hire (1) full-time Custodian Technician at California Hotel located in Oakland, CA. Summary: Under the direction of the Maintenance Supervisor or his/her designee and Property Manager, the Custodial Technician performs skilled and semi-skilled tasks in the cleaning of rental units, common area facilities, and grounds, and other work as required to protect the marketability of the site. The Custodial Technician should take the initiative to implement and/or maintain a cleaning schedule to keep emergencies to a minimum and the site in good condition. Key Duties and Responsibilities: Perform janitorial work for the interior and exterior of the site in a timely and satisfactory manner. Maintain safety, sanitary and security throughout the building Maintain storage and work areas in a neat, safe, and secure condition Conduct and perform monthly safety inspections and meetings, and keep proper records of same Report hazardous or emergency conditions to the Maintenance Supervisor and/or Manager Report extensive repair and maintenance needs to the Maintenance Supervisor and/or Manager In conjunction with maintenance staff perform janitorial, painting, and repairs to vacant units in a timely and satisfactory manner Inspect grounds, common areas, and structures for preventative and safety measures Share emergency/on-call duties in conjunction with maintenance staff for immediate repairs and for the safety of the tenants and the property Keep permanent records of work orders as outlined in the Operations Manual 2 Sweep, vacuum and damp-mop entrance floor • sweep and vacuum around garbage areas following each pick-up Replace damaged or used items of common usage Sweep, vacuum, wash, and disinfect common kitchen, bathrooms, and laundry area Sweep, vacuum, wash, and arrange in an orderly fashion the community room, conference room, social room, management office, and maintenance office Vacuum, dust, and wipe down hallways • sweep courtyards; clean, wash, and maintain in an orderly fashion the exterior furniture in courtyard Wash windows in common areas • scrub and wash entrance and refuse areas Clean and up-date the cleaning/supply closet Assist in moving furniture Establish and follow a work priority system, as outlined in the Operations Manual Perform additional duties as deemed necessary by the Maintenance Supervisor and/or Manager Required Knowledge, Skills & Abilities: 1-3 years janitorial experience Basic knowledge of janitorial procedures. Ability to keep accurate and detailed records. Basic knowledge in electrical, plumbing, minor construction and preventive maintenance work. Ability to set priorities. Reading and computational literacy at the ninth-grade level or above. Ability to interact with residents and handle complaints with reasonable discretion and flexibility. Limited knowledge of janitorial procedures; willing to learn. Able to follow instructions, willing & quick to learn; Understands & follows verbal instructions. Ability to properly use basic cleaning, gardening & hand tools: sweep & push brooms; dust, wet & finish mops; vacuum cleaner; squeegee; water hose; chemical sprayer; gardening trimmer, shears, rake, shovel; hammer; screwdrivers; scraper. Uses 6 footstep ladder (minimum requirement). Respectful, patient, even-tempered. Physical Demands: Ability to lift moderately heavy objects up to 50 lbs., ability to sit, kneel, bend, stand, and climb ladders, perform duties requiring extensive maneuverability and normal strength. Salary Range: $39,000-$43,000 annually Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! Powered by JazzHR IL2Dc4j19y

For almost 20 years, EBALDC has been developing and refining a range of asset building programs that complement our housing services, including free tax preparation, individual development accounts (IDAs), youth financial literacy, and financial counseling. One of our longest lasting programs is our IRS-supported Volunteer Income Tax Assistance (VITA) services, which integrates a Savings Initiative and financial counseling and coaching into its model. Every year, VITA programs across the country help millions of low to moderate income (LMI) individuals and families file their taxes for free, liberating them from predatory preparation practices that lower their returns. By providing this service to the community, we bring income back into the pockets of Bay Area residents and help them plan for the future. Since EBALDC began providing VITA services in 2003, we've grown assist almost 14,000 LMI individuals and families claim more than $20 million in tax refunds including approximately $9 million in Earned Income Tax Credits (EITC). In 2025, our sites completed 1,100+ tax returns. Position Summary The VITA Site Coordinator will lead EBALDC's VITA overall program. The role includes facilitating and leading tax trainings, managing volunteers, leading site operations, supporting tax assistance, and ensuring proper document compliance and reporting. No tax knowledge is required and training is provided. Schedule: Full Time/ 37.5 hours per week Key Duties and Responsibilities Manage Daily Site Operations * Oversee tax preparation by volunteers, ensuring all tax preparers maintain certification, provide good customer service, and maintain a friendly atmosphere. * Manage day-to-day VITA site, ensure site is open as scheduled, is adequately staffed, and room is set up. * Ensure that equipment such as laptops and tax files are secured at all times. * Ensure that site is following appropriate policies and procedures for confidentiality, data releases and data security. Provide Tax Assistance and Ensure Quality Services * Assist clients and volunteers with tax returns. Ensure tax returns are accurate via the quality review process. * Act as the e-file administrator. Review tax returns to be e-filed to ensure quality and completeness and file within 48 hours of preparation. Call taxpayers to verify information as needed. * Maintain hard copy files accurately for accepted returns, rejected returns and paper returns. Review rejected returns and informs the related tax filer within 24 hours. Provide the tax filer with assistance to fix the problem and resubmit the tax return. * Provide verbal interpretation in Cantonese, Mandarin and/or Spanish and periodic written translation as needed. Manage Volunteers * Ensure that volunteers are following policy, procedures and providing good customer service. * Coordinate with volunteers to adequately staff tax site, including consideration for translation needs, intake and administrative needs, and tax certification needs. * Ensure that volunteers encourage VITA clients to save their refunds as part of our Savings Initiative, and connect VITA clients to SparkPoint Oakland financial coaching. Program Planning, Evaluation, and Reporting * Accurately and efficiently enter data into various online customer tracking systems. * Provide accurate and timely reporting on customer status using digital and paper case files, following standards based on IRS document and privacy standards. * Complete monthly, quarterly, and annual reports in a timely manner as requested, including program reports, client surveys, client success stories, event summaries, and program photos. Time Management * Report to work as scheduled, and follows call-in and approval procedures for time off. * Organize and prioritize work effectively. * Participate in training and development programs to improve personal skills/knowledge. Required Knowledge, Skills & Abilities * No experience necessary, can be entry-level. If experienced in this field of work, would prefer two years of experience in financial services, program coordination role, or former volunteer tax assistant. * No experience necessary, can be entry-level. If experienced in this field of work, would prefer tax experience and basic knowledge of topics such as taxpayer requirements, filing status, tax credits, deductions and general tax assistance issues. * Ability to manage and coordinate a group of volunteers from diverse backgrounds. Past experience leading groups or coordinating events preferred. * Proficiency in working in diverse, low-income communities with cultural competency and sensitivity required. * Fluency in Cantonese, Mandarin, and/or Spanish speaking, reading, and writing preferred. Demonstrates a positive attitude, respect, strong customer service and rapport with clients and colleagues. * Proven ability to handle multiple projects simultaneously while commanding strong attention to details and accuracy. * Has at minimum a high school diploma or GED. * Computer skills appropriate for setting up workstations on a daily basis, and maintaining site records and troubleshooting software and hardware problems. * Must be able to work weekends and evenings from January through May. Our tax sites are open Saturdays and Sundays 9am - 5pm, and several weekdays from 12 - 8pm. * Continued employment is contingent on receiving a passing score on the IRS Basic Certification and IRS Advanced Certification tests (training provided). Physical Demands * Ability to complete data entry using a computer keyboard for several hours per day. * Ability to lift/move up to 15 lbs. * Ability to navigate the VITA site throughout operating hours, which may require walking and standing for long periods of time. * Ability to work in an environment characterized by moderate to high noise levels due to multiple conversations occurring in an enclosed area. Ability to communicate effectively with VITA Volunteers, clients and EBALDC staff in this environment. Salary: $26.00-$30.00 based on experience and education. Benefits and Other Information: EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. All candidates will be subject to a background check as a condition of employment

Job Description Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development. EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors. We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-designed solutions, we equip residents with the tools to shape their own communities-unlocking collective power for long-term impact. For more about our accomplishments and our mission , please visit: ************** East Bay Asian Local Development Corporation (EBALDC) is seeking for (4) regular full time Maintenance Technician's (I-II's) in the Property Management department. California Hotel (Tech II) Jack London Gateway (Tech II) Swan's/Madrone (Tech II) California Hotel (Tech I) Schedule: Monday to Friday from 9:00 a.m. to 5:00 p.m. with some flexible scheduling required Summary: Under the direction of the Property Manager, the Maintenance Technician provides skilled maintenance support across various properties to cover staff absences, assist with large projects, and ensure the upkeep of units, common areas, and grounds. This role is critical to maintaining the performance and curb appeal of EBALDC properties. Key Responsibilities: Provide maintenance coverage for properties during staff vacations or absences. Assist with large-scale projects and train maintenance staff as needed. Perform preventive maintenance tasks and ensure timely completion of service requests and unit turnovers. Conduct repairs, including plumbing, electrical, carpentry, and painting, while maintaining safety and sustainability standards. Inspect grounds, buildings, and common areas for hazards, safety issues, or maintenance needs. Oversee or assist with move-in/move-out inspections and monitor contractor work. Maintain records of maintenance activities, inventory, and unit condition status. Respond to emergency calls after hours to ensure tenant safety and property security. Perform janitorial duties and maintain the property's cleanliness and curb appeal. Qualifications: 5-6 years of experience in residential property maintenance, including plumbing, electrical, carpentry, appliance repair, and painting. Knowledge of Cal/OSHA codes, preventive maintenance, and janitorial procedures. Strong organizational skills and the ability to set priorities. Excellent interpersonal skills and experience working with diverse, low-income populations. Reliable transportation, valid California Driver's License, and insurance. Physical Requirements: Ability to lift up to 50 lbs. and perform tasks requiring kneeling, bending, standing, climbing, and maneuverability. This role is ideal for a skilled, flexible technician with a commitment to maintaining safe, high-quality housing for diverse communities. Salary Range $39,724.00 to $48,558.00 annually Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer Powered by JazzHR u30uLb5iAO

Job DescriptionMake a Difference in Oakland - Join EBALDC in Building Healthy, Vibrant Communities as Senior Resident Services Coordinator - California Hotel (Oakland, CA) East Bay Asian Local Development Corporation (EBALDC) is a nonprofit community development organization that has been building healthy, vibrant, and safe neighborhoods in Oakland and the East Bay for over 50 years. About the Role The Senior Resident Services Coordinator will be based at the historic California Hotel, a landmark affordable housing community that includes Permanent Supportive Housing (PSH) units. This full-time leadership role supports residents with housing stability, food security, and community connection while partnering with onsite case managers, the County of Alameda, and the Alameda County Community Food Bank. We are seeking someone who brings compassion and grace, while also maintaining clear boundaries and professional judgment. The ideal candidate will understand the unique dynamics of PSH and Oakland's diverse communities. Position Summary The Senior Resident Services Coordinator (SRSC) plays a key leadership role in supporting residents at the historic California Hotel. This position requires demonstrated experience working with formerly homeless individuals, people with mental health challenges, and other vulnerable populations, ensuring residents are treated with dignity and respect while maintaining healthy boundaries. The SRSC will act as a bridge between EBALDC residents, Property Management, and third-party service providers-including onsite case management partners, the County of Alameda, and the Alameda County Food Bank. The SRSC will provide direct resident support, build community engagement, coordinate services, and foster collaborative partnerships that strengthen housing stability and build a resilient community for all residents. REQUIREMENT: Languages Required: English (speaking, reading & writing) Key Duties & Responsibilities Resident Support & individual Assistance (60%) Provide individualized support with housing stability, public benefits, employment readiness, and budgeting. Respond to resident concerns, including mediation, crisis intervention, and conflict resolution. Partner with onsite case managers and external service providers to ensure wraparound support for residents. Use trauma-informed approaches in responding to behavioral health needs, including de-escalation and mental health crisis intervention. Support residents experiencing food insecurity by coordinating food bank programs and connecting to nutritional supports. Community Engagement & Leadership development (15%) Develop inclusive resident engagement strategies through one-on-one outreach, meetings, and events. Facilitate resident community activities that strengthen relationships, reduce isolation, and promote mutual support. Connect residents with civic engagement and leadership opportunities, including EBALDC's Resident Leadership Council. Mentor emerging resident leaders and support their development as advocates for community change. Partnership & Property Management Coordination (15%) Maintain strong collaboration with Property Management to support residents at risk of eviction or experiencing safety issues. Conduct monthly meetings with Property Management to assess resident needs, review referrals, and discuss community concerns. Maintain documentation of meetings. Plan and coordinate property-wide resident meetings, community-building activities, and service-related events. · Develop partnerships with local organizations to enhance resident services, education, and community-building opportunities. Work closely with Property Management to assist residents at risk of eviction, offering support, intervention strategies, linkages and referrals to community-based services. Build and sustain partnerships with local organizations (mental health providers, workforce programs, advocacy groups) to expand resident support networks. Data Management & Reporting (10%) Track resident outcomes using EBALDC data systems, ensuring accurate case notes and reports. Support funding proposals and grant reporting with program data, success stories, and resident feedback. Maintain up-to-date records of resident interactions and service referrals. Maintain accurate documentation of services, progress notes, and referrals while ensuring compliance with HIPAA and organizational standards. Ensure compliance with data tracking requirements and confidentiality standards. Prepare and submit required reports and participate in quality assurance initiatives. Assist in evaluating program effectiveness and recommend improvements. In collaboration with Resident Services Manager, develop and implement annual logic model for assigned properties. Report incidents such as child, dependent adult, and elder abuse in accordance with state law Core Competencies 1. PSH & Vulnerable Populations Expertise - Experience working with individuals with histories of homelessness, trauma, and behavioral health challenges. 2. Cultural Humility & Community Knowledge - Deep understanding of Oakland's cultural, social, and historical context. 3. Partnership & Collaboration - Skilled in building and sustaining partnerships with agencies and service providers. 4. Crisis Response & Conflict Resolution - Ability to de-escalate crises using trauma-informed practices. 5. Leadership & Mentorship - Experience guiding junior staff and resident leaders. 6. Organizational & Reporting Skills - Strong documentation, data entry, and reporting skills. Qualifications Minimum of 4-6 years of experience in social services, with at least 2 years working in PSH or with similar populations. Bachelor's degree in social work, psychology, public health, or related field (equivalent experience considered). Experience partnering with external agencies and service providers. Strong written and oral communication skills; bilingual ability in Spanish, Cantonese or other languages is highly desirable. Proficiency with Microsoft Office and database management systems. CPR/First Aid certification (training provided if not current). Ability to pass DOJ and other required background checks. Salary Range: Senior RSC $58,000-$69,000(Annually) What You'll Do Provide direct support to residents around housing stability, public benefits, employment readiness, and budgeting. Partner with case managers, service providers, and local agencies to strengthen wraparound supports. Coordinate food security programs and connect residents with community resources. Build resident leadership and foster a sense of community through engagement activities. Collaborate closely with Property Management to identify and support residents at risk of losing housing. Why Join EBALDC? Competitive salary and benefits package Ongoing training and professional development A supportive, diverse, and inclusive workplace The chance to make a real difference in the lives of Oakland residents We're hiring! EBALDC is seeking a compassionate, mission-driven Senior Resident Services Coordinator for the historic California Hotel in Oakland. Bring your PSH experience, community knowledge, and passion for equity to a team dedicated to housing stability and resident empowerment. 💼 Full-time role | 🌍 Oakland, CA | ❤️ Make an impact Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees. Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law. Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices. This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements. **All candidates will be subject to a background check as a condition of employment** Please NO PHONE CALLS! EBALDC is an EOE Employer Powered by JazzHR NK4iADBCJZ