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East Boston Neighborhood Health Center jobs - 39 jobs

  • Administrative Director for Behavioral Health-South End

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients. Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Mental Health Addiction Services All Locations: 1601 Washington Street Position Summary: Under the direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End location, which includes the Integrated Behavioral health, Outpatient therapy, School-based services, specialty, and Telehealth delivered to ages 6+ at all practice locations. The Administrative Director has direct supervisory oversight of NeighborHealth's South End Behavioral Health services and for the Center of Excellence training team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory compliance. This role involves identifying business development opportunities, providing leadership to clinical and administrative teams, managing budgets, and fostering partnerships with community organizations to improve patient care and access to services. 1.Develop and implement strategic plans to enhance service delivery and patient outcomes. 2.Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director(s). 3.Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated. 4.In collaboration with the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites. 5.Actively participates in emergency management, regulatory compliance and patient safety programs as a content expert along with other BH leaders for behavioral health-related issues. 6.As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in project with a high degree of integrity and efficiency. 17.Specific to NeighborHealth South End BH, coordinates BH system of care design in collaboration with multidisciplinary departments to ensure clinical delivery of services remains relevant and useful to the patient population served, including school-based services, IBH, Specialty, and all other clinical programs assigned. 18.Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team while holding teams accountable for performance outcomes. 19. Oversees the development, implementation and sustainability of a Youth Behavioral Health service line, including prevention, intervention, and wrap around services. 10.Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements. 11.Provides high quality clinical supervision to assigned BHCs and students. 12.With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients. 13.Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed. 14.Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role. 15.Identify and pursue business development opportunities to expand services and enhance market presence. 16.Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to promote collaboration and resource sharing. 17.Provide strong leadership and supervision to clinical and administrative teams, fostering a collaborative environment by driving high performing and high positive teamwork. 18.Adheres to all NeighborHealth and departmental policies and procedures. 19.Mentors and develops staff to enhance professional growth and improve team performance. Holds team members accountable for underperformance in accordance to NeighborHealth's policies and procedures. 20.Participates in required departmental activities and meetings. Collaborate with clinical teams to integrate services and improve care coordination. 21.Lead initiatives for quality improvement and performance metrics. 22.Conduct audits and investigations, prepare reports, and implement corrective action plans as needed. 23.Performs other related duties as agreed upon and required. Other Duties & Responsibilities Organizational Competencies 1.Reads, understands, and complies with all Organizational, local, State, and Federal policies and procedures and all laws related to position responsibilities and employment at NeighborHealth; 2.Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 3.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures. 4.Leads with “grace under pressure” and models “Patients First” approach to healthcare administration. 5.Is solution-focused and a problem solver. EDUCATION: Master's or Doctoral Degree in the Mental Health field. Independent licensure required (LP, LICSW, LMHC, LMFT). EXPERIENCE: Minimum of 5 years' experience working in behavioral healthcare settings. 5 years of progressive management experience with a track record of leading high performing, highly impactful, highly positive teams. SKILLS/ABILITIES: Excellent communication skills and ability to hold teams accountable. Agent of change and healthcare innovation. Strong organizational and time management skills. Proven Ability to prioritize and manage multiple projects and tasks. Excellent oral and written communication skills. Analytical skills necessary for the gathering and analyzing of data and reports, and to identify trends/issues. Comfortable with the pace of primary and emergency care, within an interdisciplinary team. Awareness of and demonstrated commitment to the delivery of culturally competent care. Proven customer service skills. This position requires onsite presence with hybrid flexibility, as determined by supervisor.
    $91k-152k yearly est. Auto-Apply 60d+ ago
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  • Clinical Pharmacist, CDTM

    East Boston Neighborhood Health Center 4.5company rating

    East Boston Neighborhood Health Center job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Clinical Pharmacy All Locations: 1601 Washington Street, 20 Maverick Square - Cradock Building Position Summary: Provide evidence-based Collaborative Drug Therapy Management services in the primary care setting through collaborative practice agreements and practice specific protocols that will address the identified needs of the patient Assess and monitor the drug therapy needs of patients through consultations, patient education, and clinical laboratory monitoring Assess patients for medication adherence barriers and develop a plan to maximize patient's medication success through improving or maintaining adherence to medications Provide access to immunizations to patients based on ACIP recommendations and health center standing orders Serve as expert in providing drug information services including optimal dosing, contraindications, interactions, pharmacokinetics and pharmacodynamics Participate in the development of organization-wide drug therapy management materials, tools, and workflows Develop and deliver provider drug education seminars to promote safe, effective, and financially responsible prescribing Assist in the development and execution of clinical pharmacy programs and initiatives Optimize medication use through participation in medication related committees, workgroups, and quality improvement initiatives May serve as preceptor for pharmacy students Promote effective 340B processes and utilization Serve as a liaison between the dispensing pharmacy and clinical activities to support overall pharmacy program EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $137k-178k yearly est. Auto-Apply 42d ago
  • Physician / Internal Medicine / Washington / Permanent / Internal Medicine Physician (Kadlec Clinic)

    Kadlec Regional Medical Center 4.8company rating

    Enetai, WA job

    Seeking a full-time board-certified/board-eligible Internal Medicine physician. Join a dedicated team of providers at Kadlec Clinic's Senior Clinic, which has an excellent support staff and a referral coordinator onsite, and give additional care to the community. Appointments are generously scheduled to allow sufficient time with patients and family members. Live in sun-drenched eastern Washington and enjoy a healthy work/life balance.
    $197k-281k yearly est. 1d ago
  • MedAsst-Patient Serv Spec

    Boston Medical Center 4.5company rating

    Easton, WA job

    Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role. ESSENTIAL RESPONSIBILITIES / DUTIES: Rooms patients and prepares the patient for the provider visit. Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR. Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical. Obtains required consents, completes required forms as needed for specific visit types. Performs office testing as needed. Required to perform controls on certain in-office tests. Performs EKGs as ordered. Chaperones Providers as required. Administers vaccines and medications as ordered by provider following BMC policies. Stocks rooms and monitors expiration of supplies in exam rooms. Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed. Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately. Schedules patients' appointments and appropriate testing for patients as directed. Follows scheduling rules and direct schedules patient visits in other practices. Performs pre-visit planning daily for all upcoming scheduled appointments. Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required. Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering. Responsible for obtaining prior authorizations and/or insurance referrals as per practice need. Performs phlebotomy, including venipuncture and collection of blood specimens for laboratory processing in the outpatient clinic, while adhering to proper patient identification and safety protocols. Conducts point-of-care testing as required and processes laboratory specimens in accordance with guidelines Cleans, disinfects, and sterilizes clinical instruments and equipment per infection control standards and maintains documentation for sterilization logs. Ability to perform safe and accurate venipuncture, specimen handling, and point-of-care testing in accordance with clinical policies and infection control standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) Job Requirements REQUIRED EDUCATION AND EXPERIENCE: High School Diploma or equivalent. No prior experience required PREFERRED EDUCATION AND EXPERIENCE: Education from approved medical assistant program. One to three years of medical assistant experience Phlebotomy experience CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED: NA CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED: Certified Medical Assistant Certification Phlebotomy certification preferred KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter “N/A”): Strong customer service skills. Excellent communication and interpersonal skills required. Must be able to work independently with little supervision. Compensation Range: $17.07- $23.80 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $17.1-23.8 hourly Auto-Apply 6d ago
  • Physician Assistant / Family Practice / Washington / Permanent / Physician Assistant Family Medicine (Kadlec Clinic)

    Kadlec Regional Medical Center 4.8company rating

    Enetai, WA job

    Kadlec is seeking a full-time Family Medicine physician assistant to join their Three Rivers Primary Care clinic in Kennewick, Washington. Join this established practice in the sunny Tri-Cities with easy access to system-wide support.
    $154k-213k yearly est. 1d ago
  • Practice Secretary

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Part time Department: South End Washington Primary Care All Locations: 1601 Washington Street Position Summary: A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator. Essential Duties and Responsibilities: Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message. Qualifications and Requirements: High School Diploma or GED At least one year in a medical office setting Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred Bilingual Spanish skills required Pay: Hourly starting rate $20.00 up to $30.00 based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $20-30 hourly Auto-Apply 60d+ ago
  • Specialist, Clinical Support

    East Boston Neighborhood Health Center 4.5company rating

    East Boston Neighborhood Health Center job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Recovery Services All Locations: 1601 Washington Street, 79 Paris Street Position Summary: The Recovery Services Clinical Support Specialist is an essential part of our person-centered recovery clinics, serving patients in both the South End and East Boston. This role is ideal for someone who values teamwork, meaningful connection, and providing compassionate, well-coordinated care to individuals on their path to recovery. A primary responsibility of this role is to ensure patient records and documentation remain accurate, up to date, and in compliance with regulatory and best practice requirements, including gathering outside hospital/program records, test results, consults, medication lists, and discharge information. In addition, the position combines direct patient interaction with behind-the-scenes coordination to keep services running seamlessly. Core duties include welcoming and assisting patients in person and over the phone, managing referral work queues, scheduling and coordinating appointments, verifying patient information, and responding promptly and professionally to inquiries. The role also supports the Recovery Services Department by tracking compliance with regulatory agency requirements and grant deliverables, as well as handling administrative functions such as telephone triage, mail, word processing, and calendar management. Success in this position requires strong communication skills, attention to detail, the ability to balance multiple priorities, and a commitment to supporting patients and the care team in advancing our mission of providing accessible, patient-centered, and supportive care. Essential Duties and Responsibilities: Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Manage general office procedures and promote a sense of “teamwork” through demonstration of self-direction Represents the department to outside entities in a positive, professional way. Facilitates exchange of clinical information between outside institutions and NeighborHealth while maintaining appropriate privacy laws and appropriate uses of communication devices. Responsible for chart preparation for established care visit, additional patient visits, program discharges, hospital follow-up and associated regulatory, programmatic, and health center paperwork. Assists in expediting flow of patients in the department by ensuring all the necessary documents and charts are available. Completes initial review of outside records and updates EPIC as appropriate with pertinent data to maintain accuracy of chart. Manage and monitor internal referral work queues within the Recovery Services clinic Updates health maintenance, problem list, immunizations and care teams Composes and types detailed and accurate messages using telephone encounters and staff messages appropriately. Works with direct provider input to create letters through EPIC to communicate results to patients. Recreate letters for patients for utilities, work excuses, and others per protocol. Reports safety and equipment problems, and malfunctioning or missing equipment to a supervisor. Input help desk and facility request tickets and incident reports. Assists with forms, letters, prior authorizations, and other clinical paperwork as directed by providers. Ensure all necessary documents and charts are available. Proficient with non NeighborHealth systems such as BMC and MGH to maximize shared clinical information. Includes but not limited to Care everywhere, MyChart, and Gateway. Tracks referrals, updates EPIC and communicated with providers on referral status. Follows up as clinically indicated to ensure all information incorporated into patient medical record (for example hospital discharge results, pertinent test results). Monitor multiple department/provider schedules and in-basket pools to ensure timely responses. Assist with provider inquiries regarding patient scheduling, account status, or referral progress. Manages departmental emails and alerts from outside facilities. Takes action on items within the scope of the position. Documents in EPIC as per protocol. Responsible for maintaining, troubleshooting, and obtaining services for all printers, fax machines and copiers in the practice. Participates in required departmental activities, and performance improvement. Follows established departmental policies and procedures for environmental safety and infection control. The Care Coordinator works with the patient's primary care team to help facilitate complex clinical care and coordinate a patient's care needs Makes outreach calls to patients to communicate pertinent information for treatment team, as requested Order DME, place orders, enter referral order, complete prior authorizations, outreach pharmacies, insurance companies and other healthcare organizations as it relates to patient care. Track and manage patient follow-ups, cancellations, no shows, and patients lost to follow, patient aftercare check in's as needed. Education & Requirements: High School Diploma, secretarial courses preferred. Five years in a health care setting. General knowledge of medical terminology. Proficient MA office skills, EPIC experience preferred. Bilingual skills (demographic level) preferred. Benefits Medical, dental, and vision coverage. Life and disability insurance. 401(k) retirement plan. Tuition reimbursement. Flexible spending and transportation accounts. Paid holidays, vacations, sick, and personal time. Generous staff development benefit. Excellent malpractice coverage. Pet insurance. And much more. Pay Range: starts at $24/hr up to $36/hr based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $24-36 hourly Auto-Apply 22d ago
  • Community Health Worker - SE Primary Care

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Washington Primary Care All Locations: 1601 Washington Street, 400 Shawmut Avenue Position Summary: NeighborHealth South End Primary Care is seeking a dedicated Community Health Worker (CHW) to join our Primary Care Department. As an integral member of our care team, the CHW will initiate, build, and sustain relationships that promote the health and well-being of individuals and families in underserved communities. Utilizing various outreach methods, the CHW will connect healthcare, social services, and community resources, providing culturally appropriate health education and support. This role requires flexibility, as outreach methods may include in-person, phone, or telehealth visits in various settings, including the community, homes, facilities, or health centers. Key Responsibilities: Conduct outreach calls to engage enrollees and caregivers in care management programs. Collaborate with team members to develop and implement tailored outreach plans. Identify and address barriers to healthcare access in homes and communities. Provide information, referrals, and resources to meet clients' needs. Schedule and accompany enrollees to provider visits and community services. Build trusting relationships with clients, families, and community agencies. Act as a liaison between enrollees and community service organizations. Conduct follow-ups, motivational interviewing, and goal setting with clients. Ensure culturally competent services and support diverse populations. Assist with access to community resources, Medicaid applications, and benefits. Qualifications: Education: Bachelor's Degree preferred or HS Diploma with equivalent experience (3+ years) in public health or community engagement. Experience: Clinical or special services setting experience with Medicare, Medicaid, or Special Needs populations. Certifications (CHW, Engagement Specialist, Medical Assistant) preferred. Transportation: Valid Driver's license and reliable transportation. Benefits: Medical, dental, and vision coverage. Life and disability insurance. 401(k) retirement plan. Tuition reimbursement. Flexible spending and transportation accounts. Paid holidays, vacation, sick, and personal time. Generous staff development benefit. Excellent malpractice coverage. Pet insurance. And much more. Pay: Starts at $21.95 up to $32.93 depending on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $22-32.9 hourly Auto-Apply 60d+ ago
  • Medical Assistant I

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Washington Pediatrics All Locations: 1601 Washington Street, 400 Shawmut Avenue Position Summary: Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Essential Duties and Responsibilities: Vital signs. Pulse oximetry. Use of 02 equipment. Obtaining EKG's. Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested. Cleans and wraps instruments for sterilization. Follows procedure for operation of autoclave and properly documents each load. Qualifications and requirements: HS Diploma/GED and a graduate of a Certified Medical Assistant program. One year of Medical Assisting experience strongly preferred. One year of Customer Service experience. Excellent oral, listening, and written communication skills. Computer literacy. Bilingual skills (English/Spanish). Pay: Starting hourly rate: $21.95 up to $31.95 based on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $22-32 hourly Auto-Apply 60d+ ago
  • Vice President/Chief Behavioral Health Officer

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Mental Health All Locations: 1601 Washington Street Position Summary: Position Summary Reporting to the Chief Medical Officer, the VP/Chief Behavioral Health Officer will be responsible for the Behavioral Health Department's (BH) strategic planning process and major strategic initiatives, and for setting the BH standards and model of care for and oversight of all service lines across the BH continuum of care for both campuses as well as for each BH specialty service and discipline, including psychiatry. Also included among the VP/Chief Behavioral Health Officer's scope of responsibilities is the provision of support for setting the standards and model of care for the Recovery Services Program and the evolving integration of traditional and non-traditional healing art practices program that live under the BH Departmental umbrella. Must be licensed at the independent level in the Commonwealth of Massachusetts as a BH Clinician or board certified in Psychiatry. In collaboration with senior management and clinical leaders, this position will participate in 1) immediate and long range organizational strategic planning; 2) performance improvement planning and establishment of outcome measurements; 3) and, through effective management standards, assuring service delivery in accordance with established standards and the requirements of all stakeholders and regulatory agencies. 1. Job Components. Up to 8 weekly clinical hours (10 payroll hours) will be spent providing direct BH care with clinical and administrative follow-up for a panel of patients. 30 administrative hours will be spent in Behavioral Health to include the above noted responsibilities and leadership responsibilities. 2. Integrate and perpetuate the Strategic Priorities of the Health Center, as defined by the Executive and Senior Management team, into the operational oversight of all departments. Be the Provider of Choice to all major stakeholders, including external entities such as state and federal payors, local and community entities, and internal entities, including patients, providers, and staff. Ensure a strong foundation for this vision, based on: Strong financial performance , Growth , and Employee-engaged, patient-centered care . Integrate the health center's Vision for Clinical Transformation: Develop a high quality , efficient clinical model that that will improve patient engagement and outcomes , reduce provider burden by leveraging the entire team , and prepares us for future payment models . The team includes everyone at NeighborHealth, including the Board of Directors, and Beyond. 3. Provide oversight of assigned staff, through direct supervision, consultation, and management practices: Participate in recruitment, hiring, and training of diverse management staff. Mentor, supervise, and develop assigned management staff to further responsibilities and career development opportunities. Conduct performance reviews according to established guidelines. Collaborate with Administrative Directors, Directors, and Managers to ensure staff's competencies through the development of appropriate educational opportunities and requirements. In collaboration with Administrative Directors and the senior team, audit staff clinical practices, and develop and implement systems for improvement. Direct Administrative Directors, Directors, and Managers in the preparation, completion and monthly monitoring of departmental budgets and capital requests; act as liaison between Administrative Director and senior team members, including the Chief Financial Officer Direct Administrative Directors, Directors, and Managers in the continual development of workflows that provide access to BH care on the same day symptoms are endorsed and in the efficient matching of demand for services with existing capacity to eliminate whenever possible referral work queues of patients awaiting BH care. 4. Develop and implement systems that support the efficient delivery of services. Oversee and monitor the flow of patient activity and services especially in areas targeted for redesign to promote barrier free, same day (whenever possible) patient access and volume. Collaborate with the senior management team in the development and implementation of new programs and services consistent with organizational goals and strategic plans. Promote and support the organization's comprehensive customer satisfaction and feedback program through the development of training programs and systems to monitor progress and compliance. Oversee departmental performance/quality improvement projects including the establishment of outcome measurements and reporting tools. Effectively collaborate with clinical and administrative leadership in the design, re-design, and delivery of care. Facilitate and foster collaborative relationships among NeighborHealth departments. Facilitate and foster collaborative relationships with community agencies and other external partners that support and share NeighborHealth's mission and strategic priorities. In collaboration with VP of Human Resources and management team promote and support an environment that promotes cultural humility through staff training, establishment of standards, and development of services, programs and workflows designed to enhance the delivery of culturally appropriate services. Assist with marketing efforts to increase demand for services. In collaboration with the senior management team, assist in the development and implementation of the patient-centered medical home, ACO, the advancement of BH Population Health and other capitated programs/initiatives. Oversee the development and operations of community health and community enrichment initiatives. 5. Provide clear leadership in support of superb operational integrity across the organization, and as assigned. Collaborate with administrative and clinical leaders to develop, implement, and revise policies, procedures, and practices to improve service delivery, patient safety, and infection control that meet the requirements of all regulatory agencies including MA Department of Public Health, HRSA, Joint Commission, and NCQA. Participate in committees and meetings charged with developing goals, vision, and strategic plans for the organization. Effectively communicate and promote the organization's vision and strategic plan. Ensure appropriate response to emergencies or unusual events, consistent with the Health Center's Emergency Operations Procedures. Participate in the Behavior Health on Call system. 6. Provide leadership across various Department-specific projects and responsibilities. For all BH Department service lines, including the integration of indigenous healing practices across a comprehensive continuum of care Develops, disseminates and promulgates the BH 5-year strategic plan in conjunction with the BH leadership team Oversees the BH “Center of Excellence” for the training of BH students, interns and residents to specifically deliver evidence-based care to underserved communities of color Provide organizational assistance and expert consultation in support of the management of complex, difficult, psychiatrically impaired or threatening patients, DV, Child or elder abuse reporting, special risk management clinical reviews, etc. BH and Other Strategic Initiatives in conjunction with the EBNHC 5-year Strategic Plan Student Wellness Center Recovery Services Provides teaching, consultation, participates in community engagements and media events featuring BH Oversees the safe management of the BH on call service and participates in the coverage rotation Function as the “resident expert,” patient advocate and top proponent of the Integrated Care, BH Specialty, Psychiatric Consultation and Harm Reduction models of care, providing an advisory and training presence as needed. 7. Clinical Care: A practicing Psychiatrist or BH clinician, the CBHO provides direct clinical care in fulfillment of the duties and responsibilities delineated in the NeighborHealth Behavioral Health Clinician job description and in so doing functions as a role model for excellent, barrier free care delivery. In support of clinical excellence provides expert supervision and consultation. 8. Promote a sense of “teamwork” through demonstration of self-direction and self-motivation. Solve problems independently or knows when to seek consultation. 9. Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model. 10. Adheres to all NeighborHealth and departmental polices and procedures. 11. Participate in required departmental activities and meetings. 12. Perform other related duties. Organizational Competencies 1. Reads, understands and complies with all Standards of Conduct, Joint Commission policies, CMS Pace Program Regulations and Standards, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, ESP policies and procedures and all laws related to position responsibilities and employment at NeighborHealth. 2. Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 3. Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures. Knowledge, Skills, and Abilities Required Qualifications and Requirements: Board Certified Psychiatrist or Behavioral Health Clinician independently licensed in the Commonwealth of Massachusetts Demonstrated record of experience at mid- or upper management level positions, 10+ years of experience preferred. Must possess strong leadership skills. Excellent verbal and written communication skills Cardiopulmonary Resuscitation (CPR) required EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $169k-231k yearly est. Auto-Apply 60d+ ago
  • Coordinator, Patient Access SE

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Dental All Locations: 1601 Washington Street Position Summary: Primarily performs all registration and scheduling related activities in the Dental department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, they support Dental operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls, messages to providers, and outreach calls to patients by provider request. The goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills. Job Specific Functions: Appropriately schedules, cancels, and or reschedules appointments for Dental Department Appropriately creates telephone and refill encounters and routes to the appropriate pools Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service Knowledge of “red flag”/urgent symptoms Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs Follows the check in/registration guidelines Follows check out guidelines Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol Monitors waiting rooms Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms. Faxing sorting and distribution Complete required work queues for Dental department Completes the in basket/staff messages request from providers Scanning medical history/documents Complete reminder calls Qualifications: Skills/Abilities: Bilingual in English and Spanish required. Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously. Experience: One year of customer service experience previous experience in health insurance or medical setting strongly preferred. Education: High School Diploma or G.E. Equivalent. Physical Environment: Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. Rate: $21/hr EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $21 hourly Auto-Apply 60d+ ago
  • CT Technologist

    Kadlec 4.8company rating

    Washington job

    Kadlec is offering up to $20,000 Hiring Bonus for eligible external candidates who meet all conditions for payment. Under the general supervision of the CT Supervisor provides computerized tomography to patients for the purpose of diagnosis and/or treatment of anatomic and physiologic disorders, assists physician as required and does related work as assigned. Ages of patients: Infants to geriatrics. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Shifts Available: Full-time, 40 hours weekly, Night shift Full-time, 40 hours weekly, Evening shift Part-time, 30 hours weekly, Evening shift Part-time, 35 hours weekly, Night shift Required Qualifications: Graduate of an accredited Radiologic Technology program. Upon hire: Washington Radiologic Technologist Upon hire: National Provider BLS - American Heart Association Upon hire: National Registered Technologist - Radiography - American Registry of Radiologic Technologists Within 1 year of hire National Registered Technologist - Computed Tomography Or Within 1 year of hire National Computed Tomography Technologist - Nuclear Medicine Technology Certification Board Within 60 days of hire Washington Medical Assistant Registration Preferred Qualifications: Associate's Degree Medical Imaging Or Bachelor's Degree Medical Imaging 2 years Experience as a registered technologist performing CT Scan or special procedures. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 405454 Company: Kadlec Jobs Job Category: Diagnostic Imaging Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 3010 CT SCAN Address: WA Richland 888 Swift Blvd Work Location: Kadlec Regional Medical Ctr-Richland Workplace Type: On-site Pay Range: $39.56 - $62.84 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare, Keywords:CT Technologist, Location:Eltopia, WA-99330
    $39.6-62.8 hourly 2d ago
  • Recovery Services BSAS Senior Clinician

    East Boston Neighborhood Health Center 4.5company rating

    East Boston Neighborhood Health Center job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Recovery Services All Locations: 1601 Washington Street, 79 Paris Street Position Summary: The primary function of the Recovery Services (RS) Senior Clinician position is to provide a combination of quality direct clinical care services to our patients served and supervision of our team of clinical staff. The RS Senior Clinician will also provide clinical leadership and oversight to ensure regulatory compliance, support clinical quality improvement, and champion Massachusetts Department of Public Health, Bureau of Substance Addiction Services (BSAS)-aligned practices across both Recovery Services sites. The senior clinician is integrated directly into the clinical environment and provide direct care and coordination of services in tandem with his/her/their colleagues within the recovery services departments. Exhibit expertise in evidence-based practices in addiction treatment. This may include but not be limited to group counseling, resource management, psychotherapy, harm reduction education, supervision of social work interns, or case presentations Performs advanced, high quality, thorough psychosocial diagnostic evaluations that contain data in support of the diagnosis, findings, evidence-based treatment recommendations and plans. Documents every visit and collaboration in accordance with departmental standards and demonstrates competence in presenting completed assessments for clinical disposition in a clear and organized manner. Provides consultation to and coordinates patient care with multidisciplinary staff. Participate in clinical case reviews, warm handoffs, and interdisciplinary care coordination. Provides assessment and treatment for a range of conditions to individuals, couples, families and groups, acquiring additional training and supervision for couples and families and group treatment, as indicated. Support patients with co-occurring disorders using evidence-based, culturally responsive, and harm reduction approaches Screens for domestic violence, mental illness, substance use and risk behaviors with every patient, applying protocols for intervention with positive screenings. Demonstrates increased capacity to diagnose and effectively treat a range of mental health conditions and polysubstance use. Demonstrates excellent clinical judgment in assessing changes in risk, enlisting assistance or support from administration, medical team etc., as appropriate Senior Clinician Responsibilities (In accordance with 105 CMR 164.027) Under the supervision of the CAD, provide clinical oversight and supervision for all licensed and unlicensed behavioral health staff in Recovery Services including ensuring staff maintain training, and participate in performance evaluations Serve as the designated Senior Clinician for the program's BSAS licensure, ensuring clinical components of care meet regulatory requirements and standards of care. Along with program management, participate in internal audits and lead preparation for the behavioral health component of inspections, BSAS site visits and monitoring activities. Participate in quality improvement initiatives and ensure service delivery adheres to all regulatory requirements and health centers standards and practice of care Ensure that clinical documentation meets BSAS standards and that services are delivered in compliance with applicable laws and regulations. Support leadership team as needed in management duties including but not limited to: supervising, hiring, scheduling, and monitoring the referral pool, and discharge workflow Provide support and consultation to other team members on high-risk clinical cases, including safety planning and mandated reporting. Review and approve treatment plans ensuring they meet regulatory and clinical standards. As needed, review and approve treatment plans ensuring they meet regulatory and clinical standards. Program Leadership and Clinical Oversight Act as a clinical leader, under Director support, assist in developing workflows, documentation tools, and staff training initiatives related to behavioral health within Recovery Services. Support new clinical initiatives and orientation. Serve as a champion for trauma-informed care, harm reduction, and racial equity within the health center. Collaborate closely with nursing, medical, and recovery support staff to improve access and quality of behavioral health care within the department Participate in RFR processes to maintain current programing and development new programming, as appropriate EDUCATION: Graduate from an accredited Masters program. Must hold an independent clinical license in Massachusetts (LICSW, LMHC, Licensed Psychologist). EXPERIENCE: Must have at least two years of full-time equivalent clinical experience post-licensure providing treatment for substance use or co-occurring disorders, preferably in a community health, mental health or hospital setting. Must be available to provide clinical oversight of services and support the program in meeting BSAS standards of care. SKILLS/ABILITIES: Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions Knowledge of major clinical therapeutic models and behavioral health best practice. Strong organizational, verbal and written communication skills. Working knowledge of psychopharmacology Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions Bilingual preferred (may be required for specific positions). Bicultural preferred. Awareness of and demonstrated commitment to the delivery of culturally competent care. Ability to communicate effectively both in writing and verbally, including mastery of NeighborHealth's EMR, Epic. Communicate clearly and succinctly both verbally and in writing as evidenced in observed interactions with staff, communication in team meetings, and review of client records SALARY: Starting at $99,670 and up to $116,000 based on years of experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $99.7k-116k yearly Auto-Apply 13d ago
  • Medical Assistant, Clinical Administrator

    East Boston Neighborhood Health Center 4.5company rating

    East Boston Neighborhood Health Center job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Recovery Services All Locations: 1601 Washington Street, 79 Paris Street Position Summary: Join our vibrant team with NeighborHealth's Recovery Services programs in the South End and East Boston! This unique role blends backup medical assistance and administrative support with the exciting opportunity to lead support staff and coordinate special projects and activities for the Recovery Services programs and our patients. You'll be part of a mission-driven organization dedicated to promoting and sustaining healthy communities through a compassionate, harm reduction model. This role involves working directly with individuals on their journey through or towards recovery from substance use, celebrating their strengths and milestones, and providing caring support. It's perfect for someone who loves variety, thrives in a team environment, and is passionate about making a positive impact on the lives of others. RESPONSIBILITIES: Balance compassionate tasks. You'll have dedicated time slots to shine as a leader, seamlessly balancing roles as a medical assistant and administrative support, all while coordinating impactful projects that directly benefit our patients and enhance their care experience. Collaborate with other medical assistants at our Recovery Services sites to ensure smooth daily operations, including schedule management and daily prep. Will provide backup MA coverage during call outs/vacations and general oversite for MA's at both Recovery Services clinics. Help us break down barriers to treatment and make healthcare more accessible for everyone! Prepare and organize materials for our weekly team rounds/case review - your chance to shine! Assist with coordinating and scheduling our meetings and trainings, ensuring these key events run smoothly and contribute to our team's success. Manage patients' monthly injectable medication care, including scheduling, prior authorizations, and coordination with pharmacies/insurance companies. Interface with specialty pharmacies regarding medication delivery, storage, and refills. Provide problem-solving support for patients and external partners, including insurance companies and pharmacies. Opportunity to get involved in grant applications, activities, and tracking/reporting grant progress and quarterly data. Oversee the ordering of supplies and patient education materials. Maintain and organize records, including patient logs, tracking logs, data review, and report creation. Implement program/health center policies, BSAS guidelines, and other patient materials. Collaborate with quality improvement teams to meet quality indicators. Assist in policy and regulation compliance and workflow development. Many learning and training opportunities available when you are part of our passionate team. Learn about harm reduction and various treatment options with us! Maintain a professional, courteous, and positive manner with all contacts. Greet patients with respect and courtesy, both in person and on the phone. Work collaboratively with co-workers to achieve common goals, share knowledge and expertise, and offer assistance as needed. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. This is not a comprehensive listing of all responsibilities and duties which may be assigned by the Supervisor. EDUCATION: - High School Diploma or G.E.D. - Graduation from a Certified Medical Assistant Program - BCLS certification (per department policy). - Bilingual skills preferred. EXPERIENCE: Two years as a Medical Assistant SKILLS/ABILITIES: Meets medical assistant skill level with addition of demonstrated leadership ability. Travel : This role will require some backup coverage and support to both locations of the Recovery Services Program in the South End and East Boston. BENEFITS: Medical, dental, and vision coverage Life and disability insurance 401(k) retirement plan Tuition reimbursement Flexible spending and transportation accounts Paid holidays, vacations, sick, and personal time Generous staff development benefit Excellent malpractice coverage Pet insurance Free parking And much more PAY RANGE: $22 up to $33 based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $22 hourly Auto-Apply 19d ago
  • Physician / Family Practice / Washington / Permanent / Family Medicine Physician (Kadlec Clinic)

    Kadlec Regional Medical Center 4.8company rating

    Enetai, WA job

    Kadlec is seeking a full-time board-certified/board-eligible Family Medicine physician to join their full-spectrum primary care practice in Pasco, Washington. This is a great opportunity to build your own patient panel while serving a medically diverse patient population. Join a team of 8 providers and support staff dedicated to providing quality care in the sunny Tri-Cities.
    $190k-273k yearly est. 1d ago
  • BH Clinician

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Washington Behavioral Health All Locations: 1601 Washington Street Position Summary: The Integrated Behavioral Health (IBH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The IBH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues. Essential Duties and Responsibilities: The provision of direct patient care, including psychosocial assessment, brief therapeutic interventions, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment. Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated. This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care. General practice support, including emergency response to attend to patients in crisis, clinical consultation, behavioral health and SDOH screening, and in-basket management, and support for community education efforts. Commitment to reducing social determinants of health for complex needs amongst our patient population. Ability to effectively manage clinical practice consisting of a steady patient panel and on-demand integrated behavioral health in primary care. Active collaboration with clinical care teams to ensure the effective management of patient needs. Connect patients with appropriate resources and services, both within and outside of the primary care setting. Monitor patient outcomes by tracking progress using assessment tools and adjusting treatment plans as needed. Document patient encounters according to NeighborHealth's policies and procedures. Participate in team meetings as requested by supervisor. Adhere to ethical and professional standards by maintaining confidentiality, respecting patient rights, and practicing within the scope of your license or Board and according to your job description. Clinically effective in treating patients ages 6+ Monday-Friday, onsite availability Qualifications and Requirements: Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program. Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility. Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting. Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions. Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions. Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team. Effective communication skills with supervisor and colleagues. Demonstrate "grace under pressure" in a fast-paced environment. Bilingual in Spanish, Portugues, Arabic, French, or Creole preferred EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $63k-101k yearly est. Auto-Apply 60d+ ago
  • Dental Hygienist

    East Boston Neighborhood Health Center 4.5company rating

    East Boston Neighborhood Health Center job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Dental All Locations: 1601 Washington Street, 20 Maverick Square - Cradock Building, 400 Shawmut Avenue Position Summary: New grads welcome to apply! The Dental Hygienist will deliver high-quality oral health care at our main practice and satellite locations, performing a range of prophylactic services such as cleanings, root planning, scaling, polishing, fluoride treatments, and sealants. This role involves preparing patients for procedures, maintaining infection control standards, and educating patients on oral hygiene. The Hygienist will also manage patient records in Epic, participate in community outreach events, and travel between various locations as needed. The position requires flexibility for evening and Saturday shifts, and a strong commitment to excellent patient care and professional conduct. Duties & Responsibilities: Provide comprehensive dental hygiene services, including cleanings, root planning and scaling, polishing, fluoride treatments, and sealant applications, following Massachusetts Board of Registration regulations and current standards of care. Prepare and maintain the treatment operatory by adhering to infection control, equipment maintenance, and sterilization protocols; select appropriate materials and equipment for each patient. Educate patients on oral hygiene practices and provide instructions for maintaining optimal oral health. Accurately document all patient interactions and treatment details in Dentrix and Epic systems; ensure timely and consistent record-keeping. Participate in outreach activities, such as health fairs, and travel between main and satellite locations as required, including transporting equipment and materials. Demonstrate professionalism and excellent customer service in all interactions, maintain punctuality, and contribute to team efforts while adhering to NeighborHealth policies and confidentiality protocols. Qualifications & Requirements: Education: High School Diploma / GED. Graduate of an accredited Dental Hygiene School. Licenses: Licensed as a Dental Hygienist in the Commonwealth of Massachusetts. Must also be licensed to administer local anesthesia (Permit L). Skills: Excellent written and verbal communication skills are essential. Ability to communicate effectively and respectfully with both internal and external customers. Language: Bilingual (Spanish) preferred Benefits: Health Coverage: Comprehensive medical, dental, and vision coverage. Education Reimbursement: $4,000 - $6,000 tuition reimbursement available for all benefits-eligible staff members. Financial Benefits: Life and disability insurance, 401(k) retirement plan with company match, and flexible spending & transportation accounts Work-life Balance: Paid holidays, vacation days, sick leave, and personal time off Professional Growth: Tuition reimbursement and generous staff development benefits to support your career advancement. Additional Perks: Excellent malpractice coverage, pet insurance, and various other benefits to support your overall well-being Pay: Pay: Starts at $34.66 up to $53.73 depending on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $34.7-53.7 hourly Auto-Apply 20d ago
  • Medical Assistant I

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Part time Department: South End Washington Family Med All Locations: 1601 Washington Street, 400 Shawmut Avenue Position Summary: As a Per Diem Medical Assistant, you will work closely with providers to assist in the care of patients within a practice. Your primary role is to ensure efficient patient flow and provide support to providers as needed. You will manage non-skilled nursing tasks, oversee the maintenance of non-pharmaceutical supplies and equipment, and support various activities within the practice. This position involves handling a range of patient care responsibilities for individuals from infancy to over 100 years old. You will prepare for assigned clinics, ensure test results and instruments are ready according to departmental protocols, and maintain clear communication with providers throughout the day. Essential Duties and Responsibilities: Take and record vital signs. Perform pulse oximetry and use of oxygen equipment. Obtain EKGs. Conduct laboratory tests, including glucometer readings and urine dipstick urinalysis, as requested. Clean and wrap instruments for sterilization. Operate the autoclave according to procedures and document each load properly. Qualifications and Requirements: High School Diploma or GED and graduation from a Certified Medical Assistant program. Medical Assistant Certification At least one year of experience in Medical Assisting is strongly preferred. Minimum of one year of customer service experience. Strong oral, listening, and written communication skills. Proficiency in computer use. Bilingual in English and Spanish is a plus. Starting hourly rate: $21.95 up to $31.95 based on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $22-32 hourly Auto-Apply 60d+ ago
  • Np, Pcp

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: South End Washington Primary Care All Locations: 1601 Washington Street Position Summary: The Nurse Practitioner is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups. A nurse practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies Essential Duties & Responsibilities: Obtains comprehensive and problem focused health history Performs a comprehensive and problem focused physical exam Orders and interprets screening and diagnostic tests Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making. Communicates with patients re: clinical findings Initiates appropriate and timely consultations (NP, PA & MD) Qualifications and Requirements: MA License as NP BLS, ACLS, PALS Certification, as required by department 1 year relevant experience preferably in a community health setting EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $64k-84k yearly est. Auto-Apply 55d ago
  • Coordinator, Patient Access SE

    East Boston Neighborhood Health Center Corporation 4.5company rating

    East Boston Neighborhood Health Center Corporation job in Washington

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Registration All Locations: 1601 Washington Street Position Summary: Primarily performs all registration and scheduling related activities in the South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills Schedule: Monday-Friday, 8:00AM - 5:00PM and includes evening, weekend and holiday rotations Essential Duties and Responsibilities: Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation. Communicates accurately and clearly to make sure patient/colleague understands information provided Demonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from others Is responsive to feedback and demonstrates ability to apply feedback Maintains a positive attitude Adheres to Attendance, Punctuality, Dress code, Cell phone & all NeighborHealth policies such as privacy, patient identification and infection control. Maintain excellent punctuality and attendance. Timely and accurate completion and submission of timesheets Exhibits attentiveness at work by following NeighborHealth cell phone policy. Attends and actively participates in staff meetings and trainings. Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organization Demonstrates self-motivation and independence by making optimal use of standby time Understands the importance of covering all areas/tasks as needed to fulfill core departmental functions. Verifies insurance per dept protocol using external insurance websites/portals and or RTE Works within the scope of the departmental guidelines Takes detailed messages and documents/sends via the appropriate communication tool Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart. Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment. Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyle Strives to find common ground when interacting with patients and colleagues SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents. Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health, and Dental. Also assist with the COVID lines as needed. Back up agents for Women's Health, Pediatrics and Recovery Services lines. *plan to take service lines as prime agents Meets departmental metric of completing 60-90 calls per day Appropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health, Dental, and the COVID Department Appropriately creates telephone and refill encounters and routes to the appropriate pools Appropriate create COVID lab orders in Epic and create negative test result letters as needed Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs Follows the check in/registration guidelines Follows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in person Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol Monitors waiting rooms when covering Registration Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms Faxing sorting and distribution Complete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH,, Recovery Services, Neurology, Acupuncture, and Pedi Asthma Complete the telehealth reports for all departments/providers at South End Completes the Nutrition WQ/outreaches in the SE Internal WQ Completes the in basket/staff messages request from providers EDUCATION: High School Diploma or G.E. Equivalent required. EXPERIENCE: One year of customer service experience previous experience in health insurance or medical setting strongly preferred. SKILLS/ABILITIES: Bilingual in English and Spanish required. Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously. Benefits Medical, dental, and vision coverage. Life and disability insurance. 401(k) retirement plan. Tuition reimbursement. Flexible spending and transportation accounts. Paid holidays, vacations, sick, and personal time. Generous staff development benefit. Excellent malpractice coverage. Pet insurance. And much more. Rate : $21/hr NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $21 hourly Auto-Apply 60d+ ago

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East Boston Neighborhood Health Center may also be known as or be related to East Boston Neighborhood Health Center, East Boston Neighborhood Health Center Corp, East Boston Neighborhood Health Center Corp. and East Boston Neighborhood Health Center Corporation.