Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
Ready for a Full-Time Stylist Role with Serious Perks? Join Our Crew!
We're on the hunt for a stylist who's ready to level up their career and enjoy awesome perks. Join our team and enjoy benefits that actually make a difference, including:
Retirement IRA Plan with company match (because we're thinking long-term)
Paid Holidays and PTO (work hard, recharge)
A flexible dress code to let your personal style do the talking
We're all about a creative, inclusive vibe where your individuality is celebrated. Apply now and take your career to the next level!
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
$30k-37k yearly est. Auto-Apply 6d ago
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Route Sales Representative
Frito-Lay North America 4.3
Full time job in Boylston, MA
Descriptions & requirements Job Description
$3000 retention bonus paid within 2 years of employment (based on performance and eligibility) Route Sales Representatives are critical to our success at FritoLay! Our Route Sales Representatives are responsible for delivering, selling, and merchandising FritoLay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you drive a FritoLay truck to different stores, work independently to unload orders, merchandise product, and partner with store managers to increase sales, order, and maintain records throughout the day.
Although you will start out as a Route Sales Representative for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing:
Learn the basics of the role in four to six weeks of dedicated driving and selling training with our amazing team members
Run routes for team members', experience different stores, and meet new customers
Grow sales on the route by building relationships, selling in displays, and completing national initiatives
Attain a route with set days off/schedule with time
Work in a fun, fast paced, and physical environment
We operate 24 hours a day, so you may not have a typical schedule! Team members often work weekends and holidays. Our jobs are physical! If you have never worked in this type of role before, you should understand that you will be on your feet for the entirety of your shift. Here are the minimum qualifications of this job:
Be 21 years of age or older
Have a valid driver's license with proof of insurance and ability to obtain other licensures as required by state law
Be able to frequently lift 40 lbs. with or without a reasonable accommodation
As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer:
401(k) contribution
Health, dental and vision insurance
Financial support to help obtain a degree
Company discounts and perks
Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy.
$53k-66k yearly est. 2d ago
Molding Process Set Up Technician 1st Shift
PTR Global
Full time job in Fiskdale, MA
Molding Process Set Up Technician 1st Shift Duration: Perm Placement We are seeking a dedicated Molding Process Set Up Technician for the 1st shift to join our team. This role involves developing and ensuring manufacturing jobs are running a decoupled molding process, assisting in the design and installation of robotics, performing machine and auxiliary equipment changeovers, assisting in the transition of new jobs from engineering into production, and monitoring press performance on close tolerance jobs. The ideal candidate will have relevant experience and a commitment to quality and innovation.
Responsibilities:
Develop and ensure manufacturing jobs are running a decoupled molding process.
Assist in the design and installation of robotics.
Perform machine and auxiliary equipment changeovers.
Assist in the transition of new jobs from engineering into production.
Monitor press performance on close tolerance jobs.
Qualifications:
1-3 years of experience as a Molding Process Technician (Preferred).
Proficiency in English (Required).
Ability to reliably commute or plan to relocate to Fiskdale, MA 01518 before starting work (Required).
Relocation assistance is not available for this position.
Visa sponsorship is not offered for this position.
Pay Range: $26.00-$36.00/hour (Full-Time)
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work
$26-36 hourly 1d ago
Restaurant Delivery - Onboarding / Onboard
Doordash 4.4
Full time job in Worcester, MA
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn:
Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility:
Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make:
Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow:
Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start:
Sign up in minutes and get on the road fast.** Simple Process:
Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click "Apply Now" and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$31k-40k yearly est. 1d ago
Dental Office Manager
Dr. Costa Family Dentistry
Full time job in Worcester, MA
Job Description
We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We're not just looking for someone to handle the day-to-day - we're looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.
Experience as a Dental Office Manager is required.
Responsibilities: General supervision of all other business aspects of the practice, including but not limited to:
Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule
Oversee future treatments and collections of past due accounts
Respond to patient, staff and doctor inquiries efficiently
Ensure quality dental care and resolve patient issues according to policies and regulations
Track new patient calls and referral sources.
Assist with practice-building and public relations efforts
Recruit, train, and manage office staff to meet operational needs
Create staff schedules and ensure performance standards are met
Monitor the office budget and oversee supply purchases and operational expenses
Handle administrative tasks, including deposits, revenue posting, and payroll.
Oversee marketing and promotion campaigns
Coordinate with clinical staff on scheduled and unscheduled treatments
Write reports and analyze management data
Manage insurance claims and patient billing, including follow-ups on overdue accounts
Prepare reports on outstanding accounts receivable
If you're a natural leader who leads by example - balancing compassion with accountability - and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!
Full-Time Benefits:
Health Insurance enrollment on your first day
Vacation Time
Paid Holidays
Paid Sick time
Dental and Orthodontic Discounts
401K Retirement Plan
Skills:
General Practice
Benefits:
Medical
Dental
Vision
401k
PTO
Compensation:
$56,000-$67,000/hour
$56k-67k yearly 28d ago
Patient Advisor
Optical Express Group
Full time job in Worcester, MA
Job Title: Patient Advisor Hours: Full Time, 40 hours Salary: £27,500 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
* An industry leading salary plus excellent bonus potential
* State of the art, modern working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eye wear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
* Pension scheme
It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
* Building relationships with patients and ensuring regular communication prior to and following their treatment
* Assisting in patient consultations
* Scanning patients eyes using state of the art equipment as part of a full health check
* Assisting patients to complete health questionnaires
* Introducing patients to their optometrist
* Scheduling treatment dates
* Discussing finance options
* Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
* Have a passion for providing world-class customer service
* Possess strong organisational skills
* Can communicate clearly and articulately with a diverse range of people
* Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
$83k-129k yearly est. 26d ago
(CGL) Litigation Specialist
Randstad USA 4.6
Full time job in Worcester, MA
Commercial General Liability (CGL) Litigation Specialist
Company: The Hanover Group
Pay: 95k - 120 k
Job Type: Full-time, Exempt, Hybrid (2 days in office) This is a full-time, exempt role with a hybrid work schedule (two days in the office) or fully remotely (100%) for those not near a Hanover office.
Summary
Our Claims team is looking for a Commercial General Liability (CGL) Litigation Specialist to manage and resolve complex commercial claims. This is a crucial role that requires a high level of expertise in analysis, investigation, and negotiation. You will handle multi-state claim assignments, often involving complicated coverage and liability disputes that have escalated to legal action. You'll partner with defense counsel and other vendors to reach timely, cost-effective conclusions while maintaining a high level of confidentiality and customer service.
What You'll Do
Manage and settle CGL litigated cases, including informal hearings, arbitrations, and trials.
Conduct thorough investigations to analyze statements, testimony, and damages, and identify suspicious claims.
Act as a technical resource for other adjusters.
Review and analyze contracts and leases to find risk transfer opportunities.
Write comprehensive positional coverage letters.
Manage litigation expenses and maintain a high level of productivity.
What You'll Bring
Typically 3-5 years of Commercial General Liability Litigation experience with an insurance carrier.
Bachelor's degree or equivalent experience; industry designation is preferred.
Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
Excellent negotiation, organizational, and time management skills.
Strong written and verbal communication skills with the ability to build constructive working relationships.
A strong understanding of applicable statutes, regulations, and case law.
The ability to think critically, anticipate problems, and develop timely solutions.
Experience with computer software, including MS Office.
Why Join Us?
At The Hanover Group, we invest in our employees' careers. We offer on-the-job training, personalized coaching, and a robust learning and development program to support you every step of the way. We also provide a comprehensive benefits package, including medical, dental, vision, a 401K with a company match, tuition reimbursement, PTO, and flexible work arrangements.
$35k-52k yearly est. 5d ago
Client Specialist Key, Holden
Knitwell Group
Full time job in Holden, MA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00324 Holden, MA-Holden,MA 01520Position Type:Regular/Part time
Pay Range:
$16.00 - $20.00 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16-20 hourly Auto-Apply 60d+ ago
Papa Gino's Team Member
D'Angelos
Full time job in Charlton, MA
Paying $15-$17/ hour THIS JOB IS FIRE! - Hiring Immediately! With an average of $18 in tips per day, competitive starting pay and bonus opportunities, choosing to apply with Papa Gino's or D'Angelo's is an easy decision! At Papa Gino's and D'Angelo's, the team member role is more than just a job, it's an opportunity! An opportunity to learn and grow and gain life experience that goes beyond serving up the best pizza and sandwiches in New England! Many Team Members start just expecting a paycheck but end up with a rewarding career - more than 50% of our management team were promoted internally! Whether you have years of guest service experience, or this is your first job, the sky is the limit with where you can grow with us! In a world full of choices, choose the job that's a pie full of possibilities! Both Full time and part time positions are available.
What you need:
A positive attitude!
Dependability
16 years of age or older
Weekend availability
What you get?
Tips! Team members earn an average of $18 per shift!
Competitive Hourly Rate
Bonus opportunities
Free Meal every time you work! YUM!
Paid Weekly
Flexible schedules
401k plan with match
Medical/Dental/Vision available to full time team members
Uniforms are provided at no cost
Opportunity for Promotion
Recognition and reward for continued Service
Requirements
Team Member Roles:
Working at Papa Gino's and D'Angelo's is all about teamwork, pride and serving every guest the delicious food they are craving.
You can be sure to learn new skills.
Make new friends.
Learn the basics of the menu. Food safety and sanitation
Learn additional skills and grow your career.
Become a server, cashier, cook, and delivery driver or start working towards becoming a Shift Leader.
The skies are the limit when it comes to your career at Papa Gino's .
As a Cashier:
You have the responsibility of making each guest know they matter to us by greeting them energetically and with a sincere "Hello, welcome to Papa Gino's/D'Angelo's .
You will ensure that each guest gets exactly what they want by politely listening, suggesting items, repeating back their order and being knowledgeable of the menu and the ordering system.
This is a key role in the restaurant because you are trained to be efficient in processing orders but need to bring your natural, friendly personality to the forefront to make each guest feel special.
Handling credit cards, rewards cards and cash takes focus and precision. Which is why each cashier is trained thoroughly prior to being independent.
As a Cook:
You will prepare and present our great food according to company specifications.
You will be trained in how to use the equipment, resources and tools needed to prepare only the best product for our guests.
As a Shift Leader:
You will take the first step into a leadership role with Papa Gino's .
You will assist the General Manager in the restaurant operation. This will include: Scheduling Team Members. Assisting with inventory control. Cash handling and training Team Members.
Age restrictions apply to equipment use.
$15-17 hourly 60d+ ago
Recreation Assistant
Continuing Care Management 3.9
Full time job in Northborough, MA
Whitney Place Assisted Living at Northborough is seeking a compassionate and energetic individual to serve as a Recreation Assistant, leading activities both within the Senior Living Community and outside the community.
Full time 9a-5p with an every other weekend rotation
If you're looking for a career that's transformative for you and those you serve, then you've come to the right place. You can develop your career and your capabilities at SALMON while you support and care for our residents and patients.
We encourage you to reach out and understand the opportunities that await with stable staffing, a great reputation and wonderful career experience. We believe in creating a warm, welcoming environment for our residents that helps them feel safe and cared for. Our staff are there to support them as much as possible in their daily lives
SALMON Health and Retirement offers a generous tuition reimbursement program for nursing-related programs and other degree programs relevant to your role. Your career goals are our goals, too. The right benefits can make your life better. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks, generous paid holidays and paid time off, free tickets to sporting events, life insurance, health insurance, dental insurance, a 401(k) plan and more.
#INDNB
$37k-43k yearly est. Auto-Apply 60d+ ago
Resident Care Assistant
Corcoran House 4.1
Full time job in Clinton, MA
Full-time, Part-time Description
Department: Resident Care Department
Reports To: Resident Care Director
Status: Non-exempt
Performs the resident services tasks as assigned by the Resident Care Director. Our services are a prime focus for our Resident Care department. This position provides service and care to each resident in a timely efficient manner. Maintain high resident and family satisfaction, meet high expectations, and ensure that The HallKeen Assisted Living Community services are implemented in service/customer focused manner.
Duties and Responsibilities
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Provides activities of daily living assistance to the residents as directed from each Resident's Service Plan.
Provides Medication reminders according to state regulations. (NOT TO ADMINISTER)
Understands and complies with all Resident Rights.
Works well with seniors showing understanding and patience.
Prioritizes tasks to ensure optimum services to residents as requests and needs change.
Informs supervisor of changes in the resident's condition and needs. Documents these observations thoroughly and communicates any changes to other staff.
Provides personal services for residents in a professional and efficient manner.
Assists relatives, visitors, and guests as needed.
Maintains a positive and professional environment and projects a calm and competent image.
Adheres to all OSHA regulations and safety procedures when bending, lifting, and using equipment.
Maintains assisted living area to be clean and odor free.
Respond to resident needs and requests.
Promote a positive work environment that emphasizes teamwork.
Ability to be flexible.
Immediately reports any personal accident or work-related injury.
Ensures efficient use of company supplies, materials, tools, and resources.
Shows attention to detail and has an acute sense of responsibility.
Shows an ability to relate to and perform job functions for the elderly in a positive and efficient manner.
Shows a consistent ability to coordinate multiple tasks. Has a positive attitude and works well under pressure.
Maintain high level of confidentiality regarding residents, staff, and community.
Work assigned hours on a daily/weekly basis. Regular, punctual attendance.
Be available for on-call emergency situations.
Takes steps to minimize energy usage on a consistent basis.
Special projects/assignments as delegated by Resident Care Director.
The Resident Care Assistant responsibilities can also include housekeeping and dining room duties.
May perform other duties as assigned.
Demonstrates flexibility and willingness to help other staff whenever necessary.
Requirements
Minimum Qualifications
Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must successfully complete HallKeen Assisted Living Communities, LLC's Medication Training.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Able to work various schedules and shifts as needed.
Required Behavior
Appearance is neat, clean, and according to dress code.
Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintain confidences, foster an ethical work environment; give proper credit to others; handle all situations honestly.
Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.
Physical Demands
Physically able to move at least 50 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Physically able to stand and to work on hands and knees for long periods of time.
$32k-38k yearly est. 41d ago
Director Food and Nutrition Services
Baystate Health 4.7
Full time job in Palmer Town, MA
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$106,059.00 - $121,908.00 - $144,206.00
Baystate Health is seeking an experienced and dynamic **Regional** **Director of Food & Nutrition Services (FANS)** to lead a high-performing team dedicated to delivering exceptional service to our patients, staff, and visitors. This leadership role reports to the Senior Director of Hospitality and oversees FANS Managers, Supervisors, and a diverse operational team at Baystate Wing (Palmer), Baystate Noble (Westfield), and Baystate Franklin (Greenfield).
As a key member of our Hospitality leadership, you will guide strategic planning, operational excellence, and regulatory compliance across a multi-location system-ensuring our services live out the Baystate Mission, Vision, and Values while prioritizing Safety, Quality, Experience, and Value.
**RESPONSIBILITIES:** The Director of FANS is responsible for all financial, operational, and personnel aspects of the department, including staff development, patient and staff experience, procurement, and safety. This leader will represent FANS at internal meetings and public events, build collaborative relationships across the system, and foster a culture of caring and excellence.
We are seeking a strategic thinker with demonstrated success improving performance, optimizing resources, and integrating evidence-based best practices.
**Leadership & Operations**
+ Provide effective leadership and direction to ensure seamless operations of multi-site food and nutrition services.
+ Develop departmental goals, objectives, and performance standards aligned with organizational priorities.
+ Foster a positive, professional, and collaborative environment that supports diversity, engagement, and high performance.
+ Represent the department at administrative meetings and serve as a consultant across the organization.
**Financial Management**
+ Develop, recommend, and manage operating and capital budgets.
+ Proactively forecast and adjust operational budgets to meet financial targets.
+ Ensure cost-effective use of resources while maintaining high-quality service standards.
+ Oversee procurement processes and partner with Materials Management on capital equipment evaluation.
**People Management**
+ Direct the hiring, training, evaluation, and development of departmental staff.
+ Oversee scheduling, performance management, corrective actions, and HR policy implementation.
+ Address employee development needs and resolve personnel concerns.
**Quality, Safety & Compliance**
+ Ensure compliance with regulatory agencies such as Joint Commission and DPH.
+ Maintain departmental policies, procedures, and quality assurance programs.
+ Oversee recipe standardization, food safety, infection control, and production of modified diets per Clinical Dietitian requirements.
+ Lead performance improvement initiatives using quality improvement methodologies.
**Customer Experience & Collaboration**
+ Build and maintain strong relationships with key stakeholders, including patients, clinical teams, and support departments.
+ Coordinate patient, café, and catering menus with FANS leadership.
+ Ensure operations meet customer needs and drive high satisfaction across all service areas.
**QUALIFICATIONS:**
+ Bachelors degree, required
+ Masters degree, preferred
+ ServSave Food Handlers Certified, required
+ 5 years of food service management, required
+ Multi-service support, preferred
**SCHEDULE:**
+ Full-time
**LOCATION** :
+ Baystate Wing Hospital
+ 40 Wright St, Palmer, MA
+ Travel to Baystate Noble (Westfield) and Baystate Franklin (Greenfield) based on business need
**THE ADVANTAGES OF WORKING WITH BAYSTATE!**
+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance
+ Generous PTO - up to 25 days in the first year, with scheduled earned increases
+ Continuing education support and reimbursement
+ First Time Home Buyers Financial Packages
+ Farm Share Memberships
+ 403b retirement company match & annual company contribution increase based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Wellbeing programs that include but are not limited to mental, physical, and financial health.
**We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!**
**OUR COMPENSATION PHILOSOPHY**
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
**Education:**
Bachelors Degree (Required)
**Certifications:**
ServSave Food Handlers Certified - ServSafe National Restaurant AssociationServSafe National Restaurant AssociationServSafe National Restaurant Association
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
$106.1k-121.9k yearly 19d ago
Community Outreach Specialist - Deaf & Hard of Hearing Professionals
Partnership Employment
Full time job in Worcester, MA
Pay: $19.00 per hour
Job description:
Community Outreach Specialist - Deaf & Hard of Hearing Professionals
Worcester County
Pay: $19.00 per hour
Position Type: Full-Time (40 hrs) & Part-Time (28 hrs) | Weekdays | Hybrid after 90 days
About the Role
Do you believe every Deaf or Hard of Hearing person deserves the tools, support, and confidence to live independently?
We are seeking Deaf and Hard of Hearing professionals fluent in ASL to join our team as Independent Living Specialists. In this role, you'll use your lived experience to empower others, providing advocacy, resources, and peer support throughout Worcester County.
This position combines direct consumer support with community engagement, and offers the opportunity to make a meaningful impact while working in a supportive and inclusive environment.
What You'll Do
Provide one-on-one support to Deaf and Hard of Hearing individuals in their homes, the community, and our office.
Assist consumers with setting goals, building life skills, and navigating services and systems.
Offer peer guidance, encouragement, and advocacy.
Share information, referrals, and access to community resources.
Participate in workshops and local events.
Travel locally to meet with consumers in various settings.
What We're Looking For
You identify as Deaf or Hard of Hearing.
Fluency in American Sign Language (ASL).
Reliable transportation and valid driver's license.
Ability to work on-site for the first 90 days; hybrid schedule (3 remote days/week) available afterward.
Availability Monday-Friday, daytime hours.
Preferred Qualifications:
Experience in human services or working with the Deaf community.
Basic computer skills (email, databases, Microsoft Office).
Compassionate communicator who can provide clear, supportive guidance.
Benefits
401(k) with employer match
Health, dental, and vision insurance
Paid time off
Flexible schedule
Location: Worcester, MA 01602 (Hybrid after 90 days)
Must be able to commute to Worcester, MA.
Relocation required prior to start date if living outside the area.
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Worcester County, MA (Required)
Ability to Relocate:
Worcester County, MA: Relocate before starting work (Required)
Work Location: In person
$19 hourly 12d ago
Document Processor
Harr Toyota Inc.
Full time job in Worcester, MA
Harr Toyota is seeking an energetic individual that can thrive in a fast paced environment. The ideal candidate will possess great communication skills, ability to multi-task, exceptional follow through, and must be a team player.
Job Description:
Reviews all customer information for accuracy
Prepares and prints all legal documents for auto loans
Interacts with customers to ensure proper explanation of documents
Preparation of bank contracts and registration paperwork
Follow up with financial sources to confirm funding
Admin duties as needed
Requirements:
Detail-oriented
Team player
Nights and weekends required
Job Type: Full-time
Benefits:
401(k)
Dental Insurance
Employee Discount
Health Insurance
Life Insurance
Paid Time Off
Schedule:
Monday to Friday
Weekends
$38k-48k yearly est. Auto-Apply 60d+ ago
Intake Counselor/ Admissions
Westborough Behavioral Healthcare Hospital
Full time job in Westborough, MA
To assess the needs of people seeking an assessment and ensure their referral to the service or resource that best addresses those needs. To link recipients to appropriate resources or care providers; to admit based on Admission Criteria and Medical Necessity as well as to provide a smooth compassionate admission process for patients and their families. You will also be responsible for completing initial authorizations with insurance companies for the level of care that is needed.
Shift details: Full-time Monday- Friday
Schedule: 7:00AM - 7:30PM / Evenings 2:30pm-11:00pm
About our hospital:
Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization diagnosis treatments for Children, Adolescents and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9.
Westborough Behavioral Health is transforming mental healthcare and it begins with accessible and effective evidence-based therapy provided by our top-notch team of clinicians. Our Outpatient Therapists provide PHP an IOP services to all patients and their families.
Duties:
Complete mental heath assessment to determine medical necessity and determine appropriate level of care.
Provide appropriate referrals and recommendations to patients not meeting medical necessity for inpatient hospitalization.
Complete initial insurance authorizations for all newly admitted patients
Provide provisional DSM diagnoses supported by clinical documentation
Meet with patients and families to review patient handbook, patient rights and discuss informed consent to treat. Assist patients in reviewing consent forms and completing required documents.
Supports the departments philosophy for customer service
Establish and maintain positive relationships with physicians, allied health professionals, and all referral sources
Performs related duties, as requested
Upholds the organization's ethics and customer service standards
Salary $45,760.00 - $60,320.00
Requirements
2 years of experience preferred. Basic knowledge of medical terminologies; skills in analyzing and evaluating information; problem solving skills; excellent oral communication skills; legible handwriting, ability to concentrate on tasks and meet deadlines; ability to confidentially maintain all information; persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment. Utilization experience preferred.
Bachelor's Degree in health related field, License preferred
License preferred. Current CPR and CPI certification (or obtained within 30 days upon hire). Must be 21 years of age, have a current negative TB test or medical clearance.
Benefits
Eligible employees receive a generous benefits package including holiday premium pay, shift differentials, health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, short-term and long-term disability coverage, and an employee referral bonus plan.
Summary: The Cook Assistant supports the meals program in accordance with GWHC policies and procedures to conform to federal/state/city requirements. The Cook Assistant needs to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met under the supervision of the Lead Cook or Kitchen Manager. The cook assistant will be responsible for reporting any food/kitchen/donation issues to the GWHC Manager on Duty.
Why Work for SMOC?
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
Supports a cost-effective program through careful planning and optimum utilization of all food product and equipment.
In the absence of the Kitchen manager or the Staff Cook, the Assistant will be responsible for preparation and distribution of food as directed by Kitchen Manager policy and procedures.
Ensures that established sanitation and safety standards are practiced while serving in the capacity of Food Services Assistant.
Assure a clean and presentable Dining Room for Guests, Volunteers and Staff.
Collaborates with community involvement with the GWHC with other public agencies, provider partners, faith communities and business organizations practicing a positive working environment and positive customer service standards as set out by the Kitchen Manager
Duties include providing tabulation of in-kind contributions as required by our DCHD grant.
Works collaboratively with volunteers, stipend workers and staff to assure a positive working environment.
Responsible for reporting issues of security and safety to the Manager in charge.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned
Knowledge and Skill Requirements:
High School diploma or GED or demonstrated kitchen experience.
Serv-Safe training is preferred or trained in food safety guidelines by Kitchen Manager.
Commitment to the mission of the GWHC and its target population.
Organizational Relationship:
Directly reports to Kitchen Manager
Direct reports to this position are none
Physical Requirement:
Must be able to stand for extended periods of time.
Must be able to lift 50 pounds.
Working Conditions: As part of the responsibilities of this position, the Cook Assistant will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
Monday through Friday: 10:30AM - 6:30PM. Includes a 1-hour unpaid meal break.
35 Hours per week.
$34k-45k yearly est. Auto-Apply 20d ago
Ambulatory Service Representative, Tri River Family Health Center, 40 Hour, Days
Umass Memorial Health 4.5
Full time job in Uxbridge, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $33.59
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
0830-1700
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
10022 - 4010 Clinic Administration
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs
II. Major Responsibilities:
1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
2. Confirms and verifies patient demographic and insurance information.
3. May collect co-payments from patients upon arrival.
4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma.
Preferred:
1. Associate's or Bachelor's degree.
Experience/Skills:
Required:
1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree.
2. Requires the ability to use specialized applications software and computer systems.
3. Necessitates individuals who are multifunctional and able to work under stressful situations.
4. Exemplifies, professional behavior and excellent communication and human relations skills.
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a patient care environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$20.9-33.6 hourly Auto-Apply 18d ago
Communications Assistant
Worcester Art Museum 3.4
Full time job in Worcester, MA
Job DescriptionDescription:
The Worcester Art Museum is seeking a Communications Assistant to support the day-to-day operations of its Communications and Marketing team and contribute to the execution of the Museum's communications strategy in service of its mission. This full-time, entry-level role is well suited for someone who is highly organized, dependable, and curious, and who enjoys managing recurring responsibilities while also supporting a variety of short- and long-term projects.
The Communications Assistant helps keep the department organized and moving forward by handling the coordination and administrative work that supports the team's broader goals. This includes managing meeting logistics and calendars, keeping shared information organized, assisting with basic budget tracking, and maintaining systems for digital assets. The role also provides support for media and design projects by helping prepare press materials, tracking coverage, coordinating requests, and working with colleagues and outside vendors. Throughout this work, the Communications Assistant helps ensure that the Museum's communications are clear, consistent, and aligned with its brand.
This role offers meaningful opportunities to learn on the job through exposure to creative planning, cross-departmental collaboration, and behind-the-scenes museum work. The Communications Assistant regularly interacts with colleagues across the Museum and is part of a collaborative team that values clear communication, thoughtful prioritization, and sustainable workloads.
Successful candidates will demonstrate strong organizational skills, clear and thoughtful written communication, and good judgment when balancing multiple priorities. We are especially interested in candidates who are eager to learn, comfortable asking questions, and able to work both independently and collaboratively. A bachelor's degree in a related field or equivalent experience is preferred, along with familiarity with common office and design tools. Candidates who are early in their careers and excited to grow in a communications role are encouraged to apply.
Position Title: Communications Assistant
Employment Type: Full-Time, Non-Exempt
Department: Communications and Marketing
Division: Advancement
Reports to: Communications Manager
Supervisory Responsibilities: None
Salary Range: $19.00 - $23.00 hourly
Requirements:
Key Requirements:
Strong organizational skills and the ability to manage multiple tasks and deadlines at the same time
Clear, thoughtful written communication skills and comfort with professional email correspondence
Interest in communications, marketing, or storytelling within a cultural or nonprofit setting
Ability to work both independently and collaboratively in a team environment
Attention to detail, good judgment, and a willingness to learn new systems and processes
About WAM
The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories-from art made thousands of years ago to works being created today. The Museum's collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.
Diversity, Equity, Accessibility, and Inclusion at WAM:
At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.
The Museum is an equal opportunity employer committed to diversity.
$19-23 hourly 11d ago
Banking Associate - Worcester Rice Square
TD Bank 4.5
Full time job in Worcester, MA
Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth & Scope:
* Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
* Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
* Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
* Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
* Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
* Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
* Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
* High school diploma or GED
* 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
* Demonstrated Customer Service skills preferred
* Ability to work during operating hours to include evenings, weekends and holidays as scheduled
* Teller experience preferred
* Required to complete Teller training and part 1 of platform training upon hire
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Sound judgment in decision making and problem solving
* Proficient in Microsoft Office
* Notary License preferred
Customer Accountabilities:
* Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
* Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
* Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
* Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
* Understands and supports the Bank's customer service strategy
* Considers the impact of decisions on the well-being of TD, its customers and stakeholders
* Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
* Ensures tasks are performed within established policy and procedures
* Successfully completes all required job specific, compliance-related training
* Understands, utilizes and follows compliance/risk and control programs
* Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
* Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
* Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
* Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
* Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
* Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
* Follows policy and procedure for Customer Authentication
* Acts as Dual Control agent when required
* Follows all required open/close procedures
Employee/Team Accountabilities:
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
* the team
* Be an active participant in personal performance and development activities
* Acts as a brand champion both internally and externally
* Collaborates with team members in contributing to the success of the team and organization
* Partners as a team player
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments
* Models quality service at every Customer interaction
* Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
* May train and act as a mentor to newer colleagues
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.