East House Jobs

Full-time Description About Us: East House is a dedicated and compassionate organization committed to helping individuals in need access the financial and medical assistance they deserve. We are seeking a Financial Case Manager to join our team and assist clients in navigating the complex world of entitlements and community services. If you are passionate about making a positive impact in your community and have the necessary qualifications, we invite you to apply for this rewarding position. Key Responsibilities: 1. Clients Able to Access & Maintain Benefits Assess clients' need for financial and medical benefits and assist them in establishing and maintaining eligibility for benefits. Educate clients regarding benefit entitlements. Provide financial literacy education tailored to each client's needs. Assist clients in establishing a Social Security Representative Payee as indicated. 2. Agency Paid for Services Coordinate the establishment of funding in collaboration with Evaluation/Admission Coordinators, Finance Department, and program unit staff to ensure funding is in place at the outset of services. Develop sliding scale or repayment agreements with clients as needed. Follow up to minimize uncollected debt. 3. Clients Linked to Needed Community Services [OASAS Licensed Program Only] Assist clients in searching for safe affordable housing, legal services, selecting healthcare providers, and other essential community services. 4. Documentation Standards Met Maintain documentation to the standards defined by regulators, funders, and [Your Organization's Name] policies and procedures. Physical/Mental Demands: Frequent sitting, handling objects and paperwork, computer use, and verbal/written communication. Occasional lifting of up to 30 lbs., walking, standing, and reaching. Finger dexterity to operate a telephone and computer keyboard. Hearing and visual abilities to engage in conversations and read documents. Ability to read and interpret policies, procedures, and various other information. Ability to maintain emotional control under stressful situations. Working Conditions: Traditional office environment. Frequent local travel and occasional transportation of clients may be required. If you are a dedicated and empathetic individual looking to make a difference in the lives of others, we encourage you to apply for the Financial Case Manager position. Join our team and help us empower clients to access the resources they need for a brighter future. East House is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We look forward to reviewing your application. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Position Qualifications: Minimum Education & Experience: High School Diploma or equivalent and four years of paid human service experience OR Bachelor's degree in a human service-related field and two years of paid human service experience. Licensure/Certifications: NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: Demonstrated knowledge of community resources, including social security, public assistance, and Medicaid systems. Effective written and oral communication skills. Ability to work cooperatively and effectively with culturally diverse clients, staff, and community service providers. Basic computer literacy, including internet navigation, email, word processing, and spreadsheet skills. Salary Description $21.00-$21.50

Property Manager 3 oversees daily operations of an affordable housing apartment community of greater than 100 total units. DePaul Properties offers rental housing to income eligible tenants and people with special needs. This position will maintain compliance laws as defined by each governing program related to the site, (training on the site-specific compliance laws and specific expectations will be trained by DePaul staff). The PM will be responsible for all aspects of site operations including tenant issues, leasing, occupancy of units, physical plant maintenance and issues, security and community liaison. This position will also be responsible for encouraging and promoting a positive living environment for tenants and work environment for employees. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Competitive wages- position range from $65,000-$68,120/year Responsibilities Ensure adherence to HUD, DHCR, HFA, Fair Housing, ADA, OMH and all other relevant local, state, and federal regulations regarding multifamily housing. Maintain an accurate waiting list and ensure compliance with program regulations. Conduct resident and applicant interviews for eligibility. Follow all company policies and procedures, ensuring compliance with training, manuals, memos, and other communications. Track and document the details of telephone and in-person prospect interactions. Conduct property tours and lease apartments to prospective residents. Evaluate and process rental applications, ensuring compliance with the Tenant Selection Plan, Marketing Plan, Compliance Programs, and all relevant laws. Conduct new resident orientations, explaining property rules and regulations. Perform move-in and move-out inspections with residents. Attend and participate in site staff meetings, corporate management meetings, and other required meetings. Stay current on all local and state tenant-landlord laws to ensure compliance with legal requirements regarding rent payments, habitability, privacy, notice requirements, and other tenant rights and responsibilities. Oversee all property maintenance activities, including regular grounds inspection. Coordinating routine maintenance and repairs, and arranging contracts for services like trash removal, landscaping, and security. Ensure work orders are completed and updated in relevant software, following up with residents as needed. Walk the property regularly to inspect vacant apartments, model units, common areas, landscaping, lighting, and pavement conditions, reporting issues to the Operations/District Director. Prepare the property for audits or regulatory inspections. Supervise apartment inspections related to move-in and move-out procedures. Ensure timely communication with Operation/District Directors regarding property operations, resident concerns, and any significant changes or issues. Oversee the security personnel, equipment, and systems to ensure the safety and security of the residents and property. Collaborates with community stakeholders to foster positive neighbor relations and strengthen community ties. Works in collaboration with special needs service providers that come on site to work with residents in accordance with their program and needs. Enforce lease agreements and community rules in accordance with Fair Housing laws, ensuring consistent and fair treatment for all residents. Maintain a welcoming and professional office environment, providing excellent customer service to residents, prospects, vendors, contractors, and staff. Manage resident communications related to rent payments and past-due balances, including reminders, payment arrangements, and legal actions in line with company timelines. Collect rent payments, process billing, post payments, and deposit receipts according to company procedures (including handling Section 8 and other supplemental payments). Prepare the required reports for Operations/District Directors, Accounting, and other departments. Complete move-out paperwork and manage security deposit processes, ensuring accurate data input into relevant software. Perform other duties and responsibilities as needed or requested. Qualifications High School diploma or equivalent. Bachelor's degree preferred. Preferred Certifications: Housing Credit Certified Professional (HCCP), Certified Credit Compliance Professional (C3P), Tax Credit Compliance Specialist (TaCCs). Section 8 / Affordable Housing tax credit strongly preferred. Three or more years of experience in multi-family property management to include direct supervision of others. Proven Marketing or leasing experience. Excellent customer service skills Ability to perform in a busy, changing, multi-tasking work environment. Requires the ability to physically inspect property (or properties) and individual units. Requires the ability to read, speak and comprehend English language. Knowledge of Microsoft Word, Excel, Yardi, or other equivalent software preferred. The ability to learn accounting software is essential. Requires a valid New York State driver's license, insured vehicle, and the ability to travel (on-call, emergencies, training, etc.) as needed. SKILLS: Motivated personality. Demonstrates professionalism. Self-starter Excellent ability to communicate. Active listener Negotiation skills Flexible attitude Demonstrates leadership Values team Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs. Free Parking and Staff Recognition Programs. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

The Service Desk Technician is an internal support role that monitors and responds to day-to-day technical support requests across multiple on-premises and SaaS products and services. This role provides both remote and in-person support and works closely with other IT resources to ensure timely resolution and a positive customer experience. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Competitive wages from $21-$21.30/hour Responsibilities The Service Desk Technician will work to maintain outstanding “Level 1” support through high-quality service delivery. To do so they will first strive to understand requests or issues from the user's perspective and the impact on business process(es). They will develop and maintain a knowledge of current agency business processes, and general operational and regulatory requirements as they relate to technology services and look for opportunities to educate users on the appropriate use of technology. They will consistently monitor work queues and other channels, ensuring that all customer contacts are ticketed and properly documented. They will rely on experience and judgment to plan, prioritize work, and accomplish goals. They will support Incident Management, Major Event Management, Problem Management, Knowledge Management, Request Fulfillment, Asset Management, and Access (Account) Management processes to ensure high quality support that is effective, professional, and prompt. This job description does not include every function/responsibility. There may be a need to perform other duties as assigned. OTHER RESPONSIBILITIES TO INCLUDE: Ensuring the proper level of knowledge of, and adherence to, all established processes and procedures. Proactively contributing to the development and maintenance of Service Desk and user facing documentation. Maintaining working knowledge of systems and technologies used by the agency. Supporting collaboration with other functional areas within IT. Tracking the status of issues and requests to ensure that customers are updated throughout the process. Identifying and recommending process improvements to IT leadership. Escalating issues or concerns as appropriate. Ensuring that activities follow department policies and all appropriate Corporate Compliance policies. Supporting projects, programs and upgrades as needed. Any other duties as assigned. Qualifications Associate's degree or equivalent professional experience in a technical support environment. Has experience with Level 1 support of cloud-based and desktop applications (including Microsoft 365). Has experience supporting Windows OS 10 and 11 and related hardware. Has a solid understanding of the role of Active Directory in managing network user accounts. Outstanding interpersonal and customer service skills, including written and verbal communications. Strong analytical and problem-solving skills. Thrives on problem-solving, diagnosis and troubleshooting. Excellent organizational skills and attention to detail. Manages priorities, workload, and time effectively. (Preferred) Holds certifications or has gained specific knowledge of ITIL Foundations or related ITIL concepts. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Rochester View Apartments is looking for a passionate mental health professional to join our team! Under the direction of the Residential Supervisor, the Assistant Residential Supervisor provides care rehabilitation training, support and supervision for the development and / or enhancement of community living skills to residents. Provide leadership, supervision, and training related to medication supervision, policy, systems and standards. Acts as Program site Supervisor in the absence of the Residential Supervisor. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Pay range for this position is $24-$24.90/hour Responsibilities Direct Service Responsibilities: Respects and maintains resident's rights and confidentiality and demonstrates a positive, caring attitude toward all residents, staff, guests and service providers. Provide teaching, monitoring and recovery oriented supports in accordance with OMH 593 and 595 including the following rehabilitative services; Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management. Ensure that each resident on his or her caseload receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), ongoing recovery oriented services and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health. Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards.= Assist Residents in the preparation of nutritious meals, including food preparation when needed. Assist in planning, implementation and support of recreational activities. Provide safe transporting of resident when needed. Complete household chores assigned by supervisor to maintain cleanliness and safety standards. Supervise and document resident medications in accordance with agency policies. Perform any other duties necessary for the effective and efficient operation of the community residence. Administrative Responsibilities: Perform medication coordinator roles and provide leadership, supervision and training related to medication supervision, policy, systems and standards. Supervise the program in the absence of the Residential Supervisor, including supervision of resident care, staff, and physical plant. Assist with the interviewing process and make hiring recommendations to supervisor. Attend staff meetings and trainings as required by supervisor and work as a member of the residential team for each resident. Give relevant input for treatment team meetings, staff meetings, continued stay reviews, and any other relevant meetings. Assist the manager with maintaining a positive relationship with the community, outside service providers, and family members in an effort to foster community involvement and participation. Share in on-call responsibilities of the program as designated by the Residential Supervisor. Qualifications Education / Experience : Preferably a Bachelor's degree in Human Services and at least one year related experience or a combination of education and experience that meets QMHS status as defined by The Office of Mental Health (OMH). Other : Driving record that meets agency's Clean Driving Record Policy. Must be at least Eighteen (18) years of age. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Wheatfield Commons, a DePaul Senior Living Community is hiring a full-time Resident Care Supervisor to work the evening shift. The Resident Care Supervisor demonstrates positive leadership and oversight of each shift for the provision of routine and emergent resident care services. The pay range for this role is: $18.00 - $18.30 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains resident rights and confidentiality. Listens and responds to residents' requests promptly and cheerfully. Assists in providing for the social, emotional and cultural needs of residents. Leads each shift in a respectful manner and according to the company's policies and procedures. Performs all duties and responsibilities of a Medication Technician and of a Resident Care Assistant. (See appropriate job descriptions). Monitors residents' needs and makes appropriate referrals to outside service providers utilizing DePaul's Policies and Procedures for direction. Assists in providing a cheerful and homelike environment. Monitors the work performance of the RCA's, HHA's and PCA's to assure that residents receive the assistance they require and that this assistance is provided at a pace that does not cause the resident to feel rushed. Communicates clearly and thoroughly with staff members both on shift and the incoming shift regarding resident and community issues. Communicates with the resident's family and responsible person timely and professionally. Demonstrates skills to build relationships with residents that are warm, positive, caring and supportive. Relates professionally to staff from regulatory agencies. Completes and reviews all written documentation prior to leaving the shift. Participates in the required twelve (12) hours of in-services education per year and other meetings/inservice training deemed necessary.. Responsible for promptly reporting any staff or resident issues, using the documentation systems as described in the DePaul staff handbook before leaving their shift. Maintains daily time card recording as described in the handbook. Performs all other duties as directed by the Resident Care Director. SPECIAL DEMANDS: · Warmth, understanding and responsiveness to residents and their demands and reactions. · Positive feeling for families and visitors, exercising patience and tact. · Ability to use initiative, judgment and resourcefulness and ability to make decisions and to lead the shift successfully. · Ability to treat supervisees, other staff, resident and families with respect at all times. ESSENTIAL FUNCTIONS: 1. Ability to communicate with residents and others in the English language. 2. Ability to read and write English. 3. Ability to lift up to 30 lbs. without mechanical assistance. 4. Ability to visually observe residents. 5. Ability to audibly hear call bells, emergency systems, verbal needs expressed by residents. 6. Ability to turn, stoop, bend, and stretch in order to assist residents. 7. Ability to stand and walk for prolonged periods. 8. Ability to recognize and respond to emergencies, including the evacuation of residents and visitors in the event of fire. 9. Ability to push medication cart down hallway without assistance. Qualifications 1. Must be at least 18 years of age. 2. HS diploma or GED preferred. CNA, HHA, or PCA certification preferred. 3. Must be dependable, hardworking and willing to work as part of a team. 4. Must demonstrate excellent customer service skills. 5. Respects and maintains resident rights and confidentiality. 6. Must be First Aid certified (DePaul will provide training). 7. Must pass the Health Evaluation exam/tests performed at the time of hire and yearly thereafter. 8. Must be approved by the NYS Criminal History Background Check (CHRC) unit and meet company employment criteria. Work Environment Well lighted, air-conditioned/heated environment; may be exposed to residents with communicable diseases or confused residents who become combative. May be required to work outside on occasion when required by resident care needs (i.e., resident walks or other outdoor activities). Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match and Employee Discount Programs. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

Wheatfield Commons, a DePaul Senior Living Community is hiring a full-time Resident Care Assistant to work the evening shift. Under the general direction of the Supervisor-In-Charge, the Resident Care Assistant provides direct personal care and assistance to residents as needed. The pay range for this opportunity is $16.25 - $16.55 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains resident confidentiality and demonstrates a positive, caring attitude toward all residents, staff and guests Assists residents with bathing, personal care and oral hygiene. Assists residents with choice of attire and care of clothing. Reminds residents of meal times and monitors meal attendance.. Makes beds daily and changes bedding and linens weekly or as needed. Performs rounds on each resident at the beginning and end of each shift. Documents and reports all concerns to the supervisor; (i.e. changes in behavior, evidence of illness etc.) Assists relatives, guests and visitors as needed or requested. Will also assist with room preparation and welcome of new residents. Reminds residents of medication times. Attends staff meetings and in-services when requested. Keeps scheduled shifts and plans time off in advance with the supervisor. Performs housekeeping duties and laundry as scheduled needed or requested. Inspects building areas and furnishings for wear and defects, completes maintenance requests. Assists with activity programs as requested. Performs other duties as requested or assigned. Qualifications High School diploma or GED preferred. CNA, HHA or PCA certification preferred. One year work experience in a care-giving field desired. Must be dependable, hardworking and willing to work as part of a team. Must have the required references and criminal record check. Must have annual TB screening and Health Assessment completed. Must be at least 18 years of age. Desired Qualities Warmth, understanding and responsiveness to residents and their demands and reactions. Positive feeling for families and visitors, exercising patience and tact. Ability to use initiative, judgment and resourcefulness and ability to make decisions. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match and Employee Discount Programs. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

DePaul is looking for a dedicated mental health professional who is passionate about process and quality management! The Quality Management Specialist works with the Quality Management Department to provide the highest achievable quality of services to the individuals we serve. The Quality Management Department defines best practices, identifies strengths in service delivery and provides structure through which problem identification and resolution can occur. Quality Management Specialists at DePaul will assist in the establishment of outcomes, indicators and monitoring for Quality Assurance purposes. The QM Specialist will assist in the analysis of data gathered to implement change as needed for improvement of services. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages The pay range for this position is $23.20-$24.70/hour Responsibilities A. Quality Management and Related Activities: Implementing the Quality Management Plan within the agency. Incident Management to include the review of incident reports and providing feedback and recommendations as directed. Preparing OMH and Justice Center designated reports; conducting incident investigations determining trends for reporting and providing follow up consultation and training. Conducting Utilization Review functions to include; individual record audits, admission reviews, continued stay reviews and discharge reviews. Gathering and preparing necessary statistics for Quality Management Improvement Reports. Implementing Risk Management activities throughout the agency. Reviewing and following-up with concerns and complaints from individuals we serve, family members and other providers. Assisting in facilitation of feedback for Quality Improvement purpose by assisting with the resident satisfaction survey, family satisfaction survey and outside provider feedback for QI purposes. Participating in agency-wide Quality Improvement functions as determined appropriate. Assisting in performance-based outcomes activities. B. Quality Management Team Support: Providing support to Quality Management Specialist 2, Director of Quality Management and Quality Management Vice President as directed. Participating in overall Quality Management planning. Performs all other duties as assigned. C. Clinical Consultation: At the request of the Director of QM, perform case-related clinical consultation including, but not limited to; Case Reviews, Treatment Team Meetings, Risk Management Meetings and Crisis Intervention. D. Staff Development and Training Responsibilities: Assist in the planning and implementation of new employee orientation to include annual incident report training, general agency in-services and site-specific trainings. E. Administrative Support: Providing consultation as requested regarding employee issues related to client care. Assist in the development of policy and procedure as requested. Qualifications Education & Experience: Bachelor's degree in Mental Health field with two years of experience in Mental Health required. Five years of mental health related experience preferred. Associate's degree in Mental Health field with five years of Mental Health related experience. *In addition to the above criteria this position also requires a clean New York State driving record as outlined in DePaul's personnel policy and the use of one's personal vehicle is also a requirement Work Environment This position is Monday-Friday, 8am-4:30pm. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Full-time Description East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Facilities and Housing Supervisor is responsible for the safe, clean, accessible, and cost-effective management of facilities, housing, vehicles, and related equipment. This role includes overseeing housing operations, coordinating maintenance, and leading a facilities team focused on customer service. The Facilities and Housing Supervisor will also support the Mission, Vision, and Values of East House in all interactions. Responsibilities Facilities Operations Ensures all East House properties are safe, clean, and maintained in compliance with OMH, OASAS, and/or HUD standards. Coordinates upgrades and repairs to properties, including planning, funding, vendor selection, and project management. Maintains an approved vendor list for facilities and housing management. Supervises and schedules maintenance staff and vendors for timely repairs and preventative maintenance. Maintains comprehensive records of facility repairs, improvements, and inspections. Collaborates with program staff to address facility needs and enhance client living environments. Oversees the repair, maintenance, and utilization of agency vehicles. Supervises maintenance and housing staff to ensure high customer service and effective team collaboration. Continuously improves processes to enhance quality, service, and cost-efficiency. Develops and maintains relationships with program and functional staff to support an efficient maintenance program. Collaborates with the Director of Facilities and Property to address agency-wide facilities and housing needs. Housing Operations Ensures housing units are well-maintained, safe and accessible for clients. Coordinates activities of Property Management Assistant(s) and program staff to ensure apartments are “move in” ready. Safeguards that regular property inspections are properly conducted and all issues or deficiencies are promptly addressed. Maintains inventory of apartment furnishings and partners with programs to order new furnishings as needed; ensures that all transactions are performed in accordance with organization and regulatory requirements. Collaborates with East House programs to develop processes that lead to property related efficiencies. Leadership & Collaboration Supervises facilities and property management staff, providing training, guidance, and performance feedback as necessary. Partners with the Director of Facilities and Property to optimize purchasing and cost control strategies. Maintain relationships with vendors, contractors, and suppliers to ensure cost-effective and timely services. Provides consultation to management when requested on the effective use of space within East House facilities and housing units. Other Duties Position requires on-call support. Follows all applicable policies, federal and state laws, and East House compliance standards. Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements Qualifications Required Education & Experience Minimum of high school diploma or GED required. Associate's degree in Facilities, Property Management or related field preferred. Technical/trades training or experience in HVAC, electrical, carpentry, plumbing, or related fields strongly desired. Experience in lieu of education may be considered. 3-5 years' experience in Facilities Management, especially in group home or apartment settings. Other Skills/Knowledge/Experience Strong attention to detail with exceptional time management and organizational skills. Excellent interpersonal and communication skills; capable of building strong relationships with staff, clients, landlords, and vendors. Demonstrated creative problem-solving skills. Exceptional communication (verbal and written) skills. Capability of working both independently and as part of a team. Competency in Microsoft Office (Word, Excel, Outlook) and experience in payroll software like Paylocity or ADP, strongly preferred. Licenses/Certifications: Valid NYS driver's license in good standing and access to a personal vehicle for work-related tasks. HVAC, electrical, carpentry, plumbing, or related certification highly desired. OSHA and safety certifications a definite plus. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform lifting (up to 50 lbs.), and occasional stair-climbing. Salary Description $22.15-$27.70

The HPEP Coordinator is responsible for the development, implementation, and evaluation of identified alcohol and other drug prevention programming with the Hispanic community. Delivering evidence-based curricula to youth in both school classroom and community after school settings. Deliver evidence-based programs to parents/adults within the Hispanic community. Facilitate and encourage a network of support services and referrals to other needed community services for adults and children within the Hispanic community who are at risk or directly affected by addictions. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Competitive wages from $22.50-$23/hour Responsibilities Respects and maintains confidentiality of participants in NCADD-RA programs. Demonstrates a positive and caring attitude toward community, all participants in services, and staff. Deliver evidence-based programs to identified school classrooms at multiple grade levels within Rochester and Monroe County in either Spanish or English depending on preference of classroom. Maintain relationships with referring teachers and/or administrators to ensure classroom access for required number of sessions and needed pre/post evaluations during program delivery. Deliver culturally sensitive evidence-based programs to identified after school groups, community programs who work with youth and families. Foster relationships with program administrators to ensure programmatic access to youth and/or families engaged with their systems. Both maintain data, and record in NYS OASAS WITNYS required programmatic data. Records include EBP pre/post, knowledge gained, client satisfaction and other specific measures. Prepare both mid-year and end of year (at minimum) program delivery status reports for Director. Be familiar with NCADD-RA's many resource referral directories, programs, and other related community services to effectively refer callers to treatment and recovery resources as requested. Represent NCADD-RA at various assigned community networks, health/resource fairs as assigned. Perform other duties as needed or requested by the supervisor. Qualifications Bachelor's degree in Human Services or Health Education preferred, or equivalent combination of education and experience. CPP, CPS, or CASAC credential preferred. Two to three years in program delivery and development working with youth, families, community outreach within the diverse Hispanic community. Must be bilingual, fluent (written/oral) in Spanish and English. Preferably a native Spanish speaker. Must have a clean and valid NYS driver's license that meets the agency's Clean Driving Record Policy (per pre-hire DMV screen) and be able to drive and travel. Personal transportation is required to accomplish core job functions. Work Environment National Council on Alcoholism and Drug Dependence - Rochester Area (NCADD-RA) provides evidence-based substance use and problem gambling prevention services to a diverse population through education, support, resources, advocacy and referral. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Glenwell, a DePaul Senior Living Community is hiring a full-time Activities Director. The pay range for this opportunity is $17.50 - $18.10 Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains the confidentiality and rights of residents. Demonstrates a positive and caring attitude toward all residents, staff, and guests. Develop a program designed to promote active involvement of all residents taking into consideration individual preferences and choices. The program is to provide social, physical, intellectual, and recreational activities in a planned, coordinated, and structured manner. Plan, prepare and implement a monthly activities calendar to be posted in a prominent spot no later than the first day of each month. The first week of every month needs to be posted 7 days prior to the start of the new month. Review, upon move-in, personal information about each resident's interests and capabilities. Include this information and other data obtained from the resident / family members, on an individualized index card system or the equivalent. This information should be used when developing activities and be updated as needed. Schedule a minimum of fourteen (14) hours of planned activities a week. Schedule outings so that each resident has the opportunity to participate in at least one outing every other month. Plan and implement one-on-one activities with residents. Enable residents to enjoy solitary activities. Notify residents of activities and assist and encourage them to attend. Decorate the facility for holidays and make sure decorations are removed within five (5) days following a holiday. Order supplies for activities according to budget. Ensure that all expenditures are accounted for from the activity expenses and that all receipts are properly recorded and submitted. Plan facility programs, parties, potluck and other celebrations with approval of the Administrator. If desired, develop a volunteer program from within the community. Train and coordinate all volunteer activities. Attend staff in-service meetings. Schedule and facilitate a monthly Resident Council meeting, document using meeting minutes, and document a resolution to any questions and/or concerns raised. Review minutes with Administrator and provide copies to residents. Assist with new staff orientation r/t/the role of activities. Possess a working knowledge of Resident's Rights. Evaluate the overall effectiveness of the Activity Program, including input from the residents at least every six (6) months and document finding. Review results with the Administrator and make changes as appropriate. Ensure that MSDS are available for all substances used in the Activity Department. Keep such materials secure when not in use and supervised. SPECIAL DEMANDS: Warm, friendly, high-energy “bubbly” personality. Genuine enjoyment of working with crafts, activities and the geriatric / adult special needs population. Ability to gently but firmly encourage / coax residents to participate and enjoy success oriented activities to feel good about themselves and increase their self-esteem. ESSENTIAL FUNCTIONS: Ability to communicate with residents and staff in English Ability to read and write English Ability to lift up to 30 pounds unassisted Ability to visually observe residents, to hear emergency systems and verbal needs expressed by residents. Ability to turn, stoop, bend and stretch in order to assist residents. Ability to stand for prolonged periods. Ability to use equipment competently. Ability to respond to emergencies, i.e. resident choking, evacuation of residents and visitors in the event of fire. Qualifications Associate's degree from an accredited College or University, or satisfactory completion of two years of college; in either case with major work in recreation or a related field, or two years of full-time experience in the recreation field with a dependent adult population Must be at least eighteen (18) years of age. Must have the required references and criminal record check. Must have a valid New York State Driver's license and a clean driving record that meets Agency's Clean Driving Record Policy.

Under the direction of the Programs Director, the Facilities Coordinator is responsible for providing maintenance cleanliness and upkeep of the building and grounds of our Mosaic Apartments in Schenectady, New York. This includes the ability to trouble shoot and problem solve in a proactive and cost-effective manner. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits (see below for details) Competitive wages- compensation $24-$24.90/hour based on experience Responsibilities Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff and guests. Makes repairs of the building, equipment, and machinery as needed within his / her capability and notifies the Programs Supervisor of any major problems or concerns. Repairs lights, plumbing, windows, and screens, and performs simple carpentry when needed. Replace / repair carpet and tile. Performs interior and exterior painting as needed; obtains bids for larger projects. Coordinates work orders with the Programs Supervisor or designee to ensure that deadlines and priorities of the program are met. Under the direction of the Programs Supervisor, oversees the contracts for the preventative maintenance of the following: generator, fire extinguishers and Ansul system, sprinkler system, fire alarm, elevator, HVAC system (boiler, roof top units, air conditioner heater unit), water treatment and pest control. Ensures that residents' rooms are prepared for new admissions, which may include maintenance of the room itself and the moving of the furniture and equipment as required. Gathers price estimates for major repair work and reviews them with the Supervisor. Maintains ongoing contact and monitoring of the lawn care and snow removal companies. Ensures that walkways and exits are shoveled and salted as needed. Works with the Director to ensure that all OMH/HCR, and other funders physical plant issues are successfully addressed according to DePaul's Physical Plant Standards. Assumes on call responsibility during physical plant emergencies. Maintain and perform preventative maintenance for building and grounds to include ensuring all property outside of the building is properly maintained and cleaned as needed. This includes weeding and picking up of any trash, cigarette butts or any other debris on the property. Identify if service needs to be notified as it pertains to grounds / landscaping. Participates in staff meetings and in-services. Works independently and with other maintenance staff to ensure that agency deadlines and priorities are met. Follows all safety rules and regulations for self, residents, and staff. Schedules, implements, and tracks monthly fire drills as per OMH (Office of Mental Health) regulations as directed. Completes monthly inspections of all fire safety equipment according to OMH / Quality Management guidelines. Performs any other duties necessary for the effective operation of the programs. Qualifications Education & Experience : High School Diploma or GED required. Trade or industrial arts coursework preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals required. Three years of work experience in providing hands on maintenance in a large facility to include electrical, carpentry, painting, plumbing, drywall repair, and other minor repair work preferred. Must be able to lift at least 70 pounds. Ability to use a computer for email and ticketing system. *In addition to the above criteria, this position also requires a clean, valid, NYS driving record as outlined in DePaul's personnel policy. Must be at least Eighteen (18) years of age. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff. Key Responsibilities: Guest Support in Recovery: Assist guests in articulating and achieving their recovery goals. Identify and help remove barriers to community integration. Provide appropriate interventions based on guests' goals. Observe and document guests' progress towards meeting objectives. Communicate effectively with other Program staff to integrate guest services. Maintaining Safety: Monitor the environment regularly to ensure the safety of guests and the facility. Respond immediately to crises and emergencies in accordance with organizational policies and procedures. Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff. Coordinated Guest Support: Respond to warm line calls from individuals in crisis. Facilitate timely access to services through check-in and check-out activities. Provide role modeling and demonstrate effective coping techniques and self-help strategies to guests. Facility Maintenance and Support: Perform regular light housekeeping and restocking of the facility. Provide clerical support, including making copies, setting up files or folders, as directed by the immediate supervisor. Prepare household supply inventory as directed. Documentation: Maintain documentation to the standards defined by regulators, funders, and organizational policies. Perform chart audits as assigned by the immediate supervisor. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Position Qualifications: Minimum Education & Experience: High school diploma or GED. Previous experience in a Peer role preferred. Licensure/Certifications: Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire. Other Skills/Knowledge/Experience: Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services. Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives. Ability to work independently. Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents. Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files. Knowledge of and ability to apply person-centered practices. Physical/Mental Demands: Frequently requires sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing. Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching. Finger dexterity sufficient to operate a telephone and computer keyboard. Hearing ability to hear normal conversation. Visual ability to read documents and a computer screen. Ability to read and interpret policies, procedures, and various other information. Ability to maintain emotional control under stressful situations. Working Conditions: Traditional household environment. Responds to crises during on-duty hours. Must be available to work weekends, some evenings, and holidays. Salary Description $19.00-$19.50

Full-time Description *$5K SIGN-ON BONUS* Position Overview: We are seeking a highly motivated and experienced individual to fill the role of OASAS Program Manager. The Program Manager will be responsible for the overall functioning of the designated program, ensuring the planning, development, and implementation of coordinated and comprehensive recovery-based services. This role involves providing leadership, managing program resources efficiently, supervising staff, and maintaining a positive work atmosphere aligned with agency values. Key Responsibilities: Quality Services: Oversees program functions and projects delegated by the Supervisor. Ensures adherence to state certification regulations, funding requirements, and other applicable regulations. Supervises recordkeeping within the unit and ensures documentation meets regulatory standards. Provides immediate response and leadership in managing crisis situations and behavioral/risk management issues. Facilitates case reviews to ensure the quality and objectivity of services for clients. Ensures implementation of evidence-based therapeutic programming and ongoing evaluation of programs/services. Program Resources Put to Best Use: Participates in planning, development, and implementation of the annual unit budget and program objectives. Coordinates efficient utilization of program resources, overseeing purchases, assisting with staff scheduling, and approving timesheets. Ensures the physical environment is hazard-free and conducts inspections for facility safety. Coordinates resources with other units to ensure efficiency. Supervises and monitors client fee collection and provides consultation on client funding issues. Effective Staff: Manages employee performance by establishing clear goals, tracking progress, providing timely feedback, and addressing performance issues. Delegates authority and accountability to staff, recommends selection of new staff, and oversees recruitment and orientation. Provides supervision and assistance in staff development, training, and quality assurance activities. Internally & Externally Coordinated Services: Coordinates services with other programs and community providers to ensure effective client support. Serves as a member of agency leadership teams, supporting strategic direction and initiatives. Advocates and partners with community providers and funders to meet client service needs. Maintains positive and effective community relationships with various stakeholders. Services That Address Client/Guest Goals: Participates in the admissions process and Admission Safety Reviews. Partners with clients to develop and implement person-centered services. Manages caseload to coordinate client service needs in the community network. Maintains knowledge of best practices and community resources. Implements processes/procedures in crisis situations and behavioral risk/management issues. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements ****YOU MUST HAVE: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required. Minimum Education & Experience Associates degree in human service related field and three years' paid human service experience or Master's or Bachelor's degree in human service related field or equivalent combination of education and experience. Licensure/Certifications· NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required.· Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits. · Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. Hearing needed to a level that enables one to hear normal conversation. Visual requirements to the level of being able to read documents and a computer screen. Ability to read and interpret policies, procedures and various other information. Ability to maintain emotional control under stressful situations. Working Conditions Traditional office or household environment. Occasionally subjected to pressure due to time demands. Occasional travel to other East House facilities. Must be able to respond to on-duty and/or off-duty crises as relevant to specific program(s).. Ability to work some nights and weekends. Position may require occasional local travel within Monroe and some surrounding counties and occasional transportation of clients Variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others. Must get information from and deal with many personality types including staff, referring agents, clients and outside individuals. Salary Description $63,000-$65,275 *PLUS $5K SIGN-ON BONUS*

DePaul's Wyoming County Apartment Treatment Program is now hiring per diem staff to work in our mental health residential program! Under the direction of the Residence Manager, The Residential Assistant aides with the case management, care and training to residents. (Does not involve a case load.) Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Competitive wages starting at $20-20.30/hour Responsibilities A. DIRECT SERVICE RESPONSIBILITIES: Provide teaching, supervision, and support to residents in areas of independent living. Observe, monitor, and document resident behaviors as well as their progress in accordance with agency standards. Assist in the preparation of nutritious meals, including food preparation when needed. Assist in the implementation and supervision of recreational activities. Complete household chores assigned by supervisor to maintain cleanliness and safety standards. Supervise and document resident medications in accordance with agency policies. Perform any other duties necessary for the effective and efficient operation of the community residence. B. ADMINISTRATIVE RESPONSIBILITIES: 1. Attend staff meetings and trainings as required by supervisor and work as a member of the residential team for each resident. Give relevant input for treatment team meetings, staff meetings, utilization reviews, and any other meetings. 2. Observe all safety rules and regulations for self and others. Qualifications Education: High School Diploma Experience: Human services experience preferred Other: Driving record that meets agency's Clean Driving Record Policy. Work Environment All per diem positions are required to work at least 4 shifts per month. Benefits This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualification, merit and program need.

Part-time Description About Us: East House is a leading healthcare and support services provider, dedicated to helping individuals transition to more independent community living. We are currently seeking a dedicated and qualified Health Care Coordinator to join our team. Position Overview: As a Health Care Coordinator at East House, you will play a vital role in providing medication, physical health, and nutrition education and support to our residential clients as they work toward a more independent lifestyle. You will report to the Program Manager and collaborate with medical providers, ensuring our clients' health care needs are met effectively. Key Responsibilities: Partner with assigned clients to assist in getting medical needs met. Collaborate with external medical providers to facilitate client needs being met. Provide education and support to clients and their supports about medical issues and needed follow-up. Act as a liaison for the unit, working with pharmacies and doctors when questions arise. Participate in the development and maintenance of the therapeutic community. Maintain familiarity with all clients in the unit, actively participating in Case Reviews and reviewing communication logs. Address the needs of the residents in the unit that occur during on-duty shifts. Track when all client physicals and PPDs are due and support counselors in ensuring appointments are made prior to lapse. Provide 1:1 attention and transportation for medical appointments when clients need added support. Provide monthly training to all residents on topics such as Fire safety, Personal Safety, Nutrition, and Tobacco Cessation. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Qualifications: Minimum Education/Experience: High school diploma plus 5 years of experience or equivalent educational and experiential qualifications. Licensure/Certifications: NYS motor vehicle license, a safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: Effective written and oral communication skills. Demonstrated strong organizational skills. Ability to work cooperatively and effectively with culturally diverse clients, staff, and community service providers. Basic computer literacy, including proficiency in Microsoft Word for basic tasks. Physical Demands: Job requires sitting, handling objects and paperwork, working with a computer. Occasional lifting (up to 30 lbs), walking, standing, and reaching. Finger dexterity for operating a telephone and computer keyboard. Hearing to enable normal conversation. Visual requirements to read documents and a computer screen. Ability to maintain emotional control under stressful situations. Working Conditions: Respond to crises and emergencies during on-duty hours, occasional travel in Monroe County, and occasional transportation of clients. East House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to welcoming a new Health Care Coordinator to our team to help us achieve our mission of providing exceptional care to those in need. Salary Description $20.00-$20.50

The Service Desk Technician is an internal support role that monitors and responds to day-to-day technical support requests across multiple on-premises and SaaS products and services. This role provides both remote and in-person support and works closely with other IT resources to ensure timely resolution and a positive customer experience. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Competitive wages from $21-$21.30/hour Responsibilities The Service Desk Technician will work to maintain outstanding “Level 1” support through high-quality service delivery. To do so they will first strive to understand requests or issues from the user's perspective and the impact on business process(es). They will develop and maintain a knowledge of current agency business processes, and general operational and regulatory requirements as they relate to technology services and look for opportunities to educate users on the appropriate use of technology. They will consistently monitor work queues and other channels, ensuring that all customer contacts are ticketed and properly documented. They will rely on experience and judgment to plan, prioritize work, and accomplish goals. They will support Incident Management, Major Event Management, Problem Management, Knowledge Management, Request Fulfillment, Asset Management, and Access (Account) Management processes to ensure high quality support that is effective, professional, and prompt. This job description does not include every function/responsibility. There may be a need to perform other duties as assigned. OTHER RESPONSIBILITIES TO INCLUDE: Ensuring the proper level of knowledge of, and adherence to, all established processes and procedures. Proactively contributing to the development and maintenance of Service Desk and user facing documentation. Maintaining working knowledge of systems and technologies used by the agency. Supporting collaboration with other functional areas within IT. Tracking the status of issues and requests to ensure that customers are updated throughout the process. Identifying and recommending process improvements to IT leadership. Escalating issues or concerns as appropriate. Ensuring that activities follow department policies and all appropriate Corporate Compliance policies. Supporting projects, programs and upgrades as needed. Any other duties as assigned. Qualifications Associate's degree or equivalent professional experience in a technical support environment. Has experience with Level 1 support of cloud-based and desktop applications (including Microsoft 365). Has experience supporting Windows OS 10 and 11 and related hardware. Has a solid understanding of the role of Active Directory in managing network user accounts. Outstanding interpersonal and customer service skills, including written and verbal communications. Strong analytical and problem-solving skills. Thrives on problem-solving, diagnosis and troubleshooting. Excellent organizational skills and attention to detail. Manages priorities, workload, and time effectively. (Preferred) Holds certifications or has gained specific knowledge of ITIL Foundations or related ITIL concepts. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

*$750 SIGN-ON BONUS* About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: o Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. o Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. o Collaborate with other East House staff and external providers for referrals and client services. o Efficiently manage an assigned caseload while maintaining accessibility to each client. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through Case Reviews and communication logs. o Address the needs of residents in the unit during on-duty shifts. o Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: o Coordinate activities and maintain appropriate schedules for the location. o Collaborate with community agencies to identify resources. o Maintain organized resources within the facility. o Facilitate various trainings, workshops, groups, and activities as needed. o Provide outreach to clients. Daily Living Skills: o Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. o Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements JOB LEVELS/REQUIREMENTS: Counselor: Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience. Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues. Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors. Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Agency Involvement: Involved in a limited number of agency committees, focus groups, teams, etc. Counselor II: Minimum Education/Experience: High School + 4-6 years of experience; OR, Associates + 2-4 years of experience; OR, Bachelors + 1-3 years of experience. Autonomy: Performs most duties on a regular basis with little supervision, can handle some complex issues independently but seeks outside support when needed. Interpersonal Interaction: Same as level I plus actively assists other employees in accomplishing Agency goals and models appropriate behaviors. Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Agency Involvement: Occasionally involved in agency committees, focus groups, teams, etc. Sr. Counselor: Minimum Education/Experience: High School + 6-8 years of experience; OR, Associates + 4-6 years of experience; OR, Bachelors + 3-5 years of experience. Autonomy: Performs all duties on a regular basis with minimal supervision, comfortable handling most complex issues with little need for outside consultation. Interpersonal Interaction: Same as Level II plus routinely acts as a leader or mentor for other counselors and is seen as a go-to person by others when the Supervisor is not available. Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Higher QHP status is strongly preferred. Agency Involvement: Regularly involved in agency committees, focus groups, teams, etc. Must have: NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs. Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years. Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience · Effective written and oral communication skills · Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. · Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. · Can open spreadsheets and word processing documents to read and make simple edits. · Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Salary Description $20.00-$23.00 *$750 SIGN-ON BONUS*

Heritage Manor of Lockport, a DePaul Senior Living Community is hiring a part- time Resident Care Assistant to work the evening shift. Under the general direction of the Supervisor-In-Charge, the Resident Care Assistant provides direct personal care and assistance to residents as needed. The pay range for this opportunity is $16.25 - $16.55 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains resident confidentiality and demonstrates a positive, caring attitude toward all residents, staff and guests Assists residents with bathing, personal care and oral hygiene. Assists residents with choice of attire and care of clothing. Reminds residents of meal times and monitors meal attendance.. Makes beds daily and changes bedding and linens weekly or as needed. Performs rounds on each resident at the beginning and end of each shift. Documents and reports all concerns to the supervisor; (i.e. changes in behavior, evidence of illness etc.) Assists relatives, guests and visitors as needed or requested. Will also assist with room preparation and welcome of new residents. Reminds residents of medication times. Attends staff meetings and in-services when requested. Keeps scheduled shifts and plans time off in advance with the supervisor. Performs housekeeping duties and laundry as scheduled needed or requested. Inspects building areas and furnishings for wear and defects, completes maintenance requests. Assists with activity programs as requested. Performs other duties as requested or assigned. Qualifications High School diploma or GED preferred. CNA, HHA or PCA certification preferred. One year work experience in a care-giving field desired. Must be dependable, hardworking and willing to work as part of a team. Must have the required references and criminal record check. Must have annual TB screening and Health Assessment completed. Must be at least 18 years of age. Desired Qualities Warmth, understanding and responsiveness to residents and their demands and reactions. Positive feeling for families and visitors, exercising patience and tact. Ability to use initiative, judgment and resourcefulness and ability to make decisions. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match and Employee Discount Programs. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

About Us: East House is a dynamic organization dedicated to providing high-quality support and services to our clients. We are currently seeking a compassionate and dedicated Counselor Assistant to join our team. If you are passionate about helping individuals in their journey towards personal growth and well-being, we want to hear from you. Position Overview: As a Counselor Assistant, you will play a vital role in providing essential services to our clients living in community residences. Your responsibilities will include screening, referral, education, orientation, daily living skills training, case management, co-facilitation of group sessions, support, and basic crisis response. Key Responsibilities: Services That Address Client Goals: Collaborate with clients to pursue Service Plan goals through coaching and teaching. Coordinate client services by working closely with other East House staff and external providers. Provide education and support to the families and friends of clients. Participate in the development and maintenance of the therapeutic community. Maintain familiarity with all clients in the unit through various means such as Case Reviews and communication logs. Address the needs of clients in the unit during on-duty shifts. Health and Safety: Teach, support, and assist in the daily upkeep of the environment, including light housekeeping, cooking, and supply management. Assist clients in their responsibilities for cleaning, meal preparation, and maintaining safe and sanitary conditions. Ensure clients attend appointments (e.g., medical, therapy), assist with treatment recommendations, and inform appropriate providers of outcomes. Safely Managed Medications (as designated): Provide supervision to clients in managing their medications. Adhere to East House medication policies and procedures. Documentation Standards: Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: Clients making reasonable progress toward goals. Positive feedback from colleagues and clients expressing satisfaction. Consistent and appropriate response to client needs during on-duty shifts. Maintenance of food and meals during on-duty shifts. Consistent coaching and supervision for clients in their responsibilities. Ensuring the living environment is maintained as a sober, safe, and sanitary condition. Meeting medication documentation and supervision standards as per East House guidelines. Physical Demands Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. Hearing needed to a level that enables one to hear normal conversation. Visual requirements to the level of being able to read documents and a computer screen. Ability to read and interpret policies, procedures and various other information. Ability to maintain emotional control under stressful situations. Working Conditions: Responds to crises and emergencies during on-duty hours. Must be available for work on weekends and holidays. Position requires occasional travel in Monroe County and occasional transportation of clients. If you are ready to make a difference in the lives of our clients and contribute to a positive, supportive team environment, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Education & Experience REQUIREMENTS: Minimum of a high school diploma or equivalent. Minimum of 2 years' experience in human services. Valid NYS motor vehicle license with a safe and clean driving record. Ability to use personal vehicle for work purposes. Licensure/Certifications Narcan training (required for OASAS licensed/funded programs). **Can we trained upon hire. Other Skills/Knowledge/Experience Effective written and oral communication skills Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits. Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Salary Description $19.00-$19.50